Terri Stewart, MSN, RN Date of preparation April, 2018 Curriculum Vitae Terri L. Stewart M.S.N., R.N. Instructor Department of Acute and Tertiary Care 920 Madison Ave., Room 932 Memphis, TN 38163 Ofc: 901-448-2053 Email: tstewa27@uthsc.edu EDUCATION: Institutions Degree Date of Degree University of Tennessee, Memphis, TN. MSN 1996 Concentrated study in Nursing Administration Union University, Memphis, TN. BSN 1992 Baptist Hospital School of Nursing, Memphis, TN Diploma in Nursing 1978 NURSING LICENSURE: Issue Date: Expiration Date: Status: Tennessee Registered Nurse 46984 09/15/1978. 09/30/2019 Active HONORS: Sigma Theta Tau 1992 Alpha Chi Honor Society 1992 Graduated Summa Cum Laude Union University 1992 Member of Who s Who among Students in American Universities and Colleges 1992 Recipient of Walter C. Teague Nursing Scholarship 1975 PROFESSIONAL MEMBERSHIPS: Sigma Theta TAU International Honor Society American Nurses Association Tennessee Nurses Association UNIVERSITY (AND COLLEGE) APPOINTMENTS: Type/Rank Institution Date Instructor University of Tennessee Health Science Center 10/17-present College of Nursing Page 1
PROFESSIONAL EXPERIENCE CNO Saint Francis Hospital, Memphis, TN 12/2010-6/2017 Saint Francis Hospital is a for profit 478 licensed bed acute care facility. Responsible for planning, organizing, and directing overall operations of patient care services including Nursing Department, OR, Respiratory, Maternal Child, Emergency Room, Behavioral Health, Clinical Informatics, and Nursing Education. Ensured compliance with patient care quality standards as it relates to the care provided to all age groups of patients. Maintained and participated in performance improvement activities within the nursing department. Assisted in formulating the budget and maintained efficient and effective departmental operations in compliance with all state, federal and local regulations, laws, standards and protocols. Implemented Shared Governance in the Nursing Department. Developed strategic plan for management of EBOLA patients at SFH in 2014; Developed lesson plan and taught in-service to 2400 hospital employees; Developed and implemented Nursing Biohazard Team. Achieved A in Leapfrog (awarded by Memphis Business Group on Health) 2012, 2013, 2014, 2015 Recognized by The Joint Commission as a Top Performer on Key Quality Measures in 2012, 2013. Tenet Circle of Excellence for 2013. Disease Specific Certification for Knees 2012, 2014, 2016 Disease Specific Certification for Hips 2012, 2014, 2016 Disease Specific Certification for Stroke 2012, 2014, 2016 Chest Pain Center with Primary PCI Phase III 2011 Chest Pain Center with Primary PCI Cycle IV 2015 American Heart Association Gold Plus Award for Heart Failure 2015 MBSAQIP Comprehensive Center with Adolescent Qualifications Get With The Guidelines Gold Plus Achievement Award for Stroke 2016 Get With The Guidelines Gold Plus Achievement Award for Heart Failure 2016 Preceptor for MSN students Associate CNO/Interim CNO Saint Francis Hospital, Memphis, TN 3/2010-12/2010 Integrates, coordinates and directs nursing and patient care within the overall operation of the hospital 24 hours a day. Directs nursing and patient care to ensure that the delivery of health care is consistent with the mission, vision, and values of Saint Francis Hospital in accordance to government regulations, licensing and accreditation requirements. Participates in hospital strategic planning and contributes to achievement of organizational goals and objectives. Effectively communicates and collaborates with all members of the health care team and management staff to promote a culture of service excellence. Effectively implemented TRRIP program in the Department of Nursing to decrease staff turnover. Director of Nursing Support Services Saint Francis Hospital, Memphis, TN 9/2006-3/2010 Coordinated and accountable for overall staffing operations in the Nursing Department 24 hours a day. Had oversight of operations of the critical care units, telemetry units and the nursing support services including PICC Team, Wound/Ostomy Team, MRT, Nursing Informatics, Diabetes Educators, Resource Pool, Bed Control, and House Supervisors 24 hours a day. Facilitated strategic planning, evaluation and action plan implementation, Page 2
performance improvement, financial performance to budget and customer service to a diverse population of patients within the in-patient setting. Oversaw the Versant Residency Program. Created and maintained a culture that fosters quality and safe patient care while promoting a professional nursing practice environment reflecting evidence based practice in compliance with state and federal regulations and TJC standards of care. Decreased contract labor in nursing by 58% ($2,037,328.00). Managed labor in assigned areas of responsibility to greater than 100% productivity. Decreased first year turnover in assigned areas to less than Balanced Score Card Target. Opened PICC Room in Radiology which resulted in a significant decrease in PICC line infections and increased physician satisfaction. Staff Nurse: Oncology Saint Francis Hospital, Memphis, TN 12/2005-9/2006 Assessed, planned, implemented and evaluated patient care for assigned patients. Utilized evidenced based practice to provide complex nursing care to oncology patients. Administered chemotherapy and blood products. Conducted extensive patient and family teaching regarding cancer related topics. Key Accomplishments: Preceptor for leadership students from the University of Memphis. Served as a member of the Unit Based Practice Council. Charge Nurse, Transitional Care Unit Saint Francis Hospital, Memphis, TN 5/2004-12/2005 Coordinated patient care for a 38 bed geriatric skilled care unit. Made bed assignments and patient care assignments based on patient acuity, competency, and skill mix. Served as a liaison with physicians, case managers, and the multidisciplinary team to meet the patient s needs. Served as a preceptor for area nursing students. Performed unit Quality Improvement monitoring. Served on the Nurse Practice Council. Served on Unit Based Practice Council. Clinical Supervisor, Hospice Baptist Trinity Homecare & Hospice, Memphis, TN 9/2002-5/2004 Directed a multidisciplinary team of 14 staff providing care for 50 terminally ill patients in the home environment. Facilitated and coordinated compliance with state, federal, and TJC regulations and standards as well as agency policies and procedures. Provided direct supervision and evaluation of staff performance. Conducted QI monitoring and oversight of outcomes, financial monitoring and statistical analysis of staff productivity. Conducted orientation, in-services, and continuing education of staff. Preceptor for BSN students from Baptist College of Health Sciences. Developed and implemented pain algorithm which resulted in cost savings for the agency on analgesics. Page 3
Clinical Manager, Home Health Agency Baptist Trinity Homecare & Hospice, Memphis, TN 10/1995-9/2002 Directed a multidisciplinary team of 22 staff providing care to 250 patients in the home care environment; the IV Therapy team providing care to 78 patients in the home care environment and psychiatric team providing care to 45 patients in the home care environment. Facilitated and coordinated compliance with state, federal and TJC regulations and standards as well as agency policies and procedures. Provided direct supervision and evaluation of employee performance and outcomes. Facilitated training and orientation of 75 professional and ancillary staff during merger of Alverno Home Health Agency and Baptist Trinity Homecare & Hospice. Developed and implemented QI monitoring for IV therapy that resulted in 100% improvement in pump errors. Implemented PICC insertion program in the home setting. Developed and taught chemotherapy course to agency staff and regional home health staff. Actively participated in beta testing of Clinical Link computer documentation. Member of the Ethics Committee. IV Therapy Nurse Baptist Trinity Homecare & Hospice, Memphis, TN 10/1994-10/1995 Administered intravenous medication and TPN to a caseload of 15-25 patients in the home setting. Assessed, planned, implemented, and evaluated outcomes of care. Performed extensive teaching to patients and family members on administration of intravenous medication and care of central venous lines in the home setting. Successfully inserted PICC lines in the home setting. Certification in PICC line insertion in the home setting. Staff Development Instructor: Department of Education, Practice, and Research Baptist Memorial Hospital, Memphis, TN 10/1990-10/1994 Provided orientation, in-services and continuing education for 250 employees on medical surgical units and oncology units. Taught BLS to hospital employees. Assessed staff learning needs, developed strategies to meet identified needs and monitored staff and patient outcomes. Collaborated with Unit Managers in the development of action plans for orientees and staff. Served as a member of the Oncology Service line and Medicine Service Line. Developed and taught chemotherapy course based on ONS guidelines. Facilitated development of critical paths for implementation of case management in medical surgical area. Developed and taught content for basic and advanced preceptor workshop. Developed and taught content for IV therapy during organizational redesign. Preceptor for BSN students from Union University. Taught classroom and clinical courses for new orientees. Conducted yearly skills review and check offs for assigned medical surgical and oncology units. Taught BLS certification and recertification classes Page 4
Head Nurse, IV Therapy Team Baptist Memorial Hospital, East, Memphis, TN 7/1988-10/1990 Managed daily operations of the IV Team in the absence of the supervisor. Served as technical, clinical and administrative resource regarding IV therapy for members of the health care team. Functioned as IV charge nurse and blood nurse on a daily basis. Served as Chairman of the IV Procedure Committee. Served on Nursing Care Delivery Task Force, Transfusion Task Force, and Quality Assurance Committee for IV Therapy. Provided numerous hospital in-services on handling cytotoxic waste. Supervisor, Oncology Unit Baptist Memorial Hospital, Memphis, TN 6/1986-7/1988 Coordinated, evaluated and oversaw the patient care on a 42 bed oncology unit 24 hours a day. Evaluated employee performance, investigated and initiated corrective action regarding unit problems and risk management issues. Developed and implemented oncology policies and QI monitoring tools specific to the oncology service line. Participated in unit budgeting process. Maintained productivity within budget. Facilitated the development and implementation of Bone Marrow Transplant Unit and IV therapy programs on Oncology Unit. Developed Leucovorin guidelines and chemotherapy administration policies. Member of IV Procedure Committee and Cost Containment Committee. Guest lecturer at Baptist College of Nursing on oncology related topics. Supervisor, Medical Surgical Unit Baptist Memorial Hospital, Memphis, TN 3/1985-6/1986 Coordinated, evaluated and oversaw patient care and staff coverage of a 48 bed unit 24 hours a day. Evaluated employee performance, investigated and initiated corrective action regarding unit problems and risk management issues, and implemented hospital policies and procedures on the unit. Member of IV Procedure Committee, Oncology Module Committee, and Cost Containment Committee. Preceptor for Memphis State University management students. Physicians Hospital Nurse, Type A Page Clinic, Inc., Memphis, TN 8/1980-3/1985 Head Nurse, Oncology Unit Baptist Memorial Hospital, Memphis, TN 8/1979-8/1980 Staff Nurse, Oncology Unit Baptist Memorial Hospital, Memphis, TN 5/1978-8/1979 Page 5
TEACHING EXPERIENCE: University of Tennessee Health Science Center College of Nursing (2018-present) Nsg 416 Adult Health Nursing Nsg 417 Acute Care Skills III Nsg 412 Nursing Skills II Nsg 418 Leadership Nsg 419 Internship Page 6
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