Community Complex Care Response Team (C3RT) to Improve Geriatric Public Health Outcomes

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Strategies to Achieve Alignment, Collaboration, and Synergy across Delivery and Financing Systems Community Complex Care Response Team (C3RT) to Improve Geriatric Public Health Outcomes Research In Progress Webinar Wednesday, March 13, 2019 12:00-1:00 pm ET/ 9:00 am-10:00 am PT Funded by the Robert Wood Johnson Foundation

Agenda Welcome: Shana Moore, PhD Director of Dissemination and Research Development RWJF Systems for Action National Coordinating Center University of Kentucky College of Public Health Presenters: Carolyn E.Z. Pickering, PhD, MSN, RN Assistant Professor School of Nursing University of Texas Health Science Center at San Antonio Christopher Maxwell, PhD, MA Professor School of Criminal Justice Michigan State University Q & A: Moderated by Dr. Shana Moore.

Presenter Carolyn E. Z. Pickering, PhD, MSN, RN Assistant Professor School of Nursing University of Texas Health Science Center at San Antonio

Presenter Christopher Maxwell, PhD, MA Professor School of Criminal Justice Michigan State University

RESULTS OF COMMUNITY COMPLEX CARE RESPONSE TEAM (C3RT) PILOT PROGRAM Carolyn E. Z. Pickering, PhD, RN School of Nursing, UT Health Science Center at San Antonio Christopher D. Maxwell, PhD Kourtnie Rodgers, MS School of Criminal Justice, Michigan State University

America s Elder Abuse & Neglect Problem 11% of community-dwelling older adults report past year prevalence of abuse or neglect Financial crimes against older Americans costs an estimated $2.9 billion in 2010 Abuse increases 3 fold the risk of hospitalization No evidence-based protocol that either prevents or reduces victimization

C3RT PROGRAM S GOAL AND AIM To impact the social determinants that contribute to community-dwelling-older-adults vulnerabilities Identify and align services that primarily address an older adults capacity for self care Deliver a comprehensive, multi-sector-connectedservice model via a community-driven coordinatedcase-management approach

CONNECTED SERVICE MODEL OVERVIEW

RCT Case Flowchart Step 1: Referrals Hospital, PD & EMS identify & refer older adults Step 3: C3RT Coordinated Care Provided by Core Team Members Coordinated Care consists of: Shared communication and information exchange in REDCap Step 4: Evaluation Do C3RT clients have delayed incidents of hospital contact, police contact or APS contact? Step 2: Intake AAA Screens, Intakes, and Consents older adults AAA is lead agency responsible for opening and closing cases Standard I&R Program Protocol

Key Process and Outcome Measures Key Process Measures More referrals for services More service enrollments More communications between providers Key Outcome Measures Fewer/delayed contacts with police Fewer/delayed contacts with APS Fewer/delayed hospital admissions

Intervention and Study Pipeline 159 clients referred to AAA 3 (2%) from a PD 10 (6%) from EMS 146 (92%) from Hospital staff 153 (96%) referrals eligible to receive services 6(4%) of cases declined services 1(1%) never left hospital 146 (92%) clients assigned to C3RT or I&R

Assignment Group by Demographics and Prior Contacts with Service Group Assignment I&R C3RT Total N= 71 74 145 Females 58% 59% 59% Race American Indian / Alaska Native 0% 3% 1% Black 10% 14% 12% White 90% 84% 87% Average Age 80 77 79 Past year rate of prior contact Police recorded victimization 4% 8% 6% APS opened referral 8% 11% 10% Bronson Inpatient/ED Admission 100% 88% 91% # #=Includes only the 44 participations who signed a use of their hospital data agreement

Intervention Dosages Group Assignment I&R C3RT Total Average Number of Referrals 0.87 1.41 1.15 * % with Referrals 55% 72% 64% * Average Number of Services Provided 0.25 0.73 0.50 * % with Services Provided 15% 28% 21% * Average Number of Communication Updates 5.37 8.21 6.85 * % with Communication Updates 53% 46% 49%

Rate of Referral by Type I&R C3RT Total Managed Care 3% 4% 4% Waiver 9% 13% 11% PACE 9% 11% 10% OSA 3% 3% 3% Skilled Nursing Facility 6% 7% 7% PERS* 9% 19% 14% Housekeeping 6% 10% 8% Meals on Wheels* 8% 24% 16% Home Repair 4% 9% 7% In-home Assistance 18% 24% 21% Money Management 0% 3% 2% Options Counseling 2% 3% 3%

Three Key Client Outcomes A victimization recorded by the police 7% of the clients had one or more after assignment 0.10 incidents reported per client An APS case investigation opened 12% of the clients with one or more after assignment 0.22 investigations per client Hospital admissions (n=44 clients) 75% of clients with one or more after assignment 2.14 admissions per client

Outcome Models Cox Regression Survival Analysis Included two key extraneous measures The client s sex The client s prior contact with the reporting agency

Outcomes after Assignment to C3RT PD Explanatory Variables Exp(b) Assigned to C3RT 1.21 Males 2.73 Number of victimizations in the year before enrollment* 4.86*

Time-to-First Recorded Victimization

Outcomes after Assignment to C3RT PD APS Explanatory Variables Exp(b) Assigned to C3RT 1.21 Males 2.73 Number of victimizations in the year before enrollment* 4.86* Assigned to C3RT 0.65 Males 2.94* Number of open referrals in the year before enrollment* 2.69*

Time-to-First Opened APS Case

Outcomes after Assignment to C3RT BCPD APS Explanatory Variables Exp(b) Assigned to C3RT 1.21 Males 2.73 Number of victimizations in the year before enrollment* 4.86* Assigned to C3RT 0.65 Males 2.94* Number of open referrals in the year before enrollment* 2.69* Hospital (n=44) Assignment to C3RT 0.78 Males 0.94 Number of ED/Inpatient admits in the year before enrollment* 1.17*

Time-to-First ED / Inpatient Admissions #=Includes only the 44 participations who signed a use of their hospital data agreement

Alternative Outcome Measures? The rate of mortality post intervention 27% (n=43) have died during their follow-up period. 35% of those assigned to I&R 19% of those assigned to C3RT

Outcomes after Assignment to C3RT PD APS Hospital (n=44) Explanatory Variables Exp(b) Assigned to C3RT 1.21 Males 2.73 Number of victimizations in the year before enrollment 4.86* Assigned to C3RT 0.65 Males 2.94* Number of open referrals in the year before enrollment 2.69* Assigned to C3RT 0.78 Males 0.94 Number of ED/Inpatient admits during year prior to enrollment 1.17* Assigned to C3RT 0.49* Mortality Males 1.42 Number of victimizations in year before enrollment 1.71

Time-to-Death

Conclusions We planned to enroll 300 clients, but only enrolled 146 after extending enrollment by three months. referrals from police and EMS did not materialized as planned Implementation of random assignment protocol was robust produced two statistically identical comparison groups C3RT produced more referrals, services, and communications among providers Outcomes across two of three key measure pointed towards improvements due to assignment to C3RT no difference reached traditional levels of statistical significance Significant improvement in life-span among C3RT clients. Not specific to receiving a certain type of service

Discussion Though not significant, C3RT did reduce APS recidivism better than APS alone We are currently working on Medicaid data to assess impact on nursing home placement Exploring whether life-span extension was related to all-cause mortality Planning for victim-centered outcomes with an evaluation funded by OVC

Questions? www.systemsforaction.org

Upcoming Webinars Archives http://systemsforaction.org/research-progress-webinars Upcoming March 27, 2019, 12 p.m., ET Systems for Action Individual Research Project Integrating Behavioral Health with TANF to Build a Culture of Health Mariana Chilton, PhD, MPH, Associate Professor, and Sandra Bloom, MD, Department of Health Management & Policy, Drexel University Dornsife School of Public Health April 10, 2019, 12 p.m., ET Systems for Action Individual Research Project Optimizing Governmental Health and Social Spending Interactions Beth Resnick, DrPH, MPH, and David Bishai, MD, MPH, PhD, Johns Hopkins Bloomberg School of Public Health April 24, 2019, 12 p.m., ET Systems for Action Individual Research Project Strengthening the Carrying Capacity of Local Health and Social Service Agencies to Absorb Increased Hospital/Clinical Referrals Danielle Varda, PhD, University of Colorado Denver, and Katie Edwards, MPA, The Nonprofit Centers Network

Acknowledgements Systems for Action is a National Program Office of the Robert Wood Johnson Foundation and a collaborative effort of the Center for Public Health Systems and Services Research in the College of Public Health, and the Center for Poverty Research in the Gatton College of Business and Economics, administered by the University of Kentucky, Lexington, Ky. and