CREATING THE LINKEDIN FOR THE LINKEDOUT How to Enable Job Matching and Career Identity in the Informal Labor Sector Scott Onder Adam Grunewald Managing Director Social Venture Fund @ScottOnder CEO Lynk @Lynk_Kenya Chloe Stull-Lane Director Impact Labs @ChloeStullLane #GYEO Summit September 29, 2017
LINKEDIN FOR THE LINKEDOUT Flow of today s session Introductions Approaches to supporting entrepreneurs with creative ideas for youth employment Social Venture Fund and Impact Labs Optimizing the informal sector with Lynk Rapid solution prototyping exercise Learn about Lynk s solution
SOCIAL VENTURE FUND Investing in Bold Solutions
SOCIAL VENTURES Mercy Corps Global Platform To accelerate portfolio companies to scale up: 4,800+ staff, 93% of whom are local 42 country global footprint with 130+ field offices $500M+ in annual programming Technical expertise across many domains Linkages to local communities and markets Strong, long-term relationships with key government actors, private sector entities, and other influencers Advisory support from seasoned entrepreneurs, investors, and technology experts on the Social Ventures team and our external partners
SOCIAL VENTURE FUND Sectoral Focus Frontier Financial Inclusion Access to financial services enables progress in multiple sectors, including agriculture and SME development. Smallholder Agriculture Last-mile Distribution & Logistics Youth Training & Employment 2.5 billion people in poor countries count on the food and agriculture sector for their livelihoods. Under-developed infrastructure and distribution channels make it difficult to reach last-mile communities. Youth unemployment is widespread and there are skill gaps, particularly in rapidly urbanizing areas. Companies offering Digital delivery offers a improved distribution and Technology & finance way in which these companies are providing logistics approaches services can be provided farmers with products & enable beneficial goods cost-effectively and to a services to increase their and services to reach wider market. productivity and incomes. low-income consumers in rural and urban communities. Enterprises are developing innovative ways to train youth and connect them with employment opportunities.
YOUTH TRAINING & EMPLOYMENT The Future of Work Skills Development, Assessment & Credentials Job Matching Platforms Jobs and skills are available, but employers and un(der)employed Education and vocational training individuals often fail to connect systems are not equipping individuals with the skills needed by efficiently, if at all. There is a lack of the employers. Refugees lack proof matching between jobs & skills. of education and work history, limiting access to income Platforms connecting generation opportunities. disadvantaged youth with employers in the formal and Dozens of startups are emerging informal markets are becoming increasingly more sophisticated that allow marginalized individuals to acquire marketable and impactful. skills that lead to employment and track their employment history. Digital Jobs & Distributed Manufacturing Trends in micro-work, micro-manufacturing, transparent online marketplaces, and small run shipping are paving the way for the humanizing of distributed work and the reinvention of the global supply chain. This shift is in its infancy, but we believe that distributed work and manufacturing represent a massive opportunity to tap into the nascent talent of migrant and refugee communities.
SOCIAL VENTURE FUND PORTFOLIO Current Portfolio: Asia & Latin America Vasham provides Indonesian smallholder farmers with input and working capital loans, advisory, and market linkages they need to achieve significantly better standards of living. Jakarta, Indonesia; Series A Wobe is a digital platform that enables anyone with a smartphone to become a sales agent for prepaid phone credits, prepaid utilities, and other offline-to-online payment transactions. Jakarta, Indonesia Agruppa leverages mobile technology to streamline the complex supply chains of key food items in Colombia by connecting produce farmers directly to mom-and-pop shops in low-income neighborhoods. Bogotá, Colombia; Seed Round Suyo is a public benefit corporation that unlocks the transformational impact of secure property rights by making it easier and more affordable for low-income families to formalize their property. Bogotá, Colombia; Seed Round LiftIt seamlessly connects drivers and prospective shippers through a reliable and competitively-priced, last-mile distribution and logistics platform. It helps individual truck drivers to optimize routes, access new service opportunities, and maximize their carrying capacity and facilitates logistics for rural businesses, rural producers (farmers), and socially-beneficial product distributors/manufacturers. Bogotá, Colombia, Seed
SOCIAL VENTURE FUND PORTFOLIO Current Portfolio: East Africa NewLight Africa / Heya is a direct marketing and distribution company that sells socially beneficial products to the rural poor and increases affordability through pay-as-you-go financing. Nairobi, Kenya; Angel/Seed Round Lynk is a two-sided, online marketplace connecting youth in the informal sector with skill training and job opportunities in East Africa. Nairobi, Kenya; Seed Round FarmDrive expands access to credit to underserved smallholder farmers by providing partner financial institutions with innovative credit profiles used for real-time credit underwriting. Nairobi, Kenya; Seed Round SokoWatch is a last-mile distribution company that makes it possible for people in underserved communities to affordably access the health, sanitation, and everyday household products they need to live healthy, productive lives. Nairobi, Kenya; Seed Round Arifu is a mobile training solution that provides people at the base of the income pyramid (BoP) with access to needed information, skills development, and products and services. Nairobi, Kenya; Seed Round
INNOVATION INVESTMENT ALLIANCE PORTFOLIO Innovation Investment Alliance
IMPACT LABS Catalyzing creative tech solutions to youth employment
IMPACT LABS What we do: tackle youth unemployment with technology Over 73 million young adults are out of work, and three times as many are underemployed Middle East Eastern Africa Three out of four women are out of the workforce Youth population is highest in the world, and growing rapidly 44% of women actively seeking work are unemployed, almost double the rate for young men Informal sector is largest employer for women and youth; 78% in Kenya One third of Jordanians are youth, and 34% are unemployed Youth unemployment in Kenya is over 20% in comparison to its neighbors at 2-10% Technology-enabled solutions can unlock business and labor market constraints: job creation, job matching and skills for the future of work Sources: Jordan Department of Statistic; via http://inform.gov.jo, Brookings Institute, ieconomics https://ieconomics.com, McKinsey, World Bank 10
IMPACT LABS What we do: unlock growth potential of people and business Identify and test creative, technology-enhanced solutions that unlock constraints to youth employment through partnership engagements Analysis Innovation Mechanism Tailored support High potential opportunitie s Co-creation & market strengthening Learn & Adapt Intervention Clusters Mercy Corps Teams Technical assistance Google Fellows and Volunteers Expert Consultants Impact Labs Grant Financial assistance Social Ventures Investment Grants, loans and investment from other partners Impact Investment
IMPACT LABS How we work: intervention clusters and potential partners in Jordan Talent Management Ideation Gig Work through Digital Marketplaces Blue Collar Job Matching 12
Lynk is Working 1,300 12 workers enrolled in platform jobs per customer on average 6000+ 82% jobs delivered repeat customers ~50,000,000 KSHs ($500k) transferred to professionals
Rapid Solution Prototyping...with Technology!
The Problem: Being on time and cleaning up Biggest non vocational complaints from customers are about workers showing up late and leaving a mess In more than 70% of gigs informal sector workers arrive late!
Conditional Automated SMS messages Hundreds of automated SMS messages tied to dynamic conditions Removing obstacles to success SMS allows us to reach the lowest common denominator of connection
The Problem: Scheduling visits and interviews Employers struggle to coordinate times for meetings or interviews with potential workers Most workers do not maintain calendars and often forget scheduled appointments Workers often overcommit to appointments without accounting for traffic
Automated time-slot scheduling Customers/Employers easily suggest times Workers see available times via automated SMS and confirm Customers/Employers receive automated confirmation
The Problem Chefs are not catering companies! They struggle with Pricing strategy Coordination Portioning Chefs agree to prepare meals that they are not experienced in to appease clients Chefs struggle
Pre Prix Pre-Fab Prix-Fixe Meals Chefs propose lots of fixed item menus Prices are set based on # of people Customers easily browse, select, and book meals
The Problem. IS NOT IS NOT
Customized Request flow Series of conditional questions designed to understand job scope Helps customers better define their ask Request flows map to worker skills