beyond Our passion drives us to go beyond

beyond Our passion drives us to go beyond

Columbia St. Mary s is sponsored by Ascension Health and Columbia Health System. June 2006 Columbia St. Mary s Hospital Milwaukee a National Model for Safe, Efficient, Patient-Centered Care Groundbreaking set for June 28 Susan Borchardt s mother would smile when the sun rose over Lake Michigan and shined into her hospital room at the Columbia St. Mary s Hospital Milwaukee. The warm sunlight, Borchardt remembers, might have contributed more to her mother s healing than most other things. So, when Borchardt hears that 80 percent of patient suites at the new Columbia St. Mary s Hospital Milwaukee will have views of Lake Michigan, be on the cutting edge of technology, attract premier physicians and staff and serve as a national model for health care, she s excited about the care she will get. Columbia St. Mary s patient, Susan Borchardt Watching that sunrise was an amazing experience for both of us, recalled Susan Borchardt, a Columbia St. Mary s patient herself. I think it really helped with both of our attitudes. The next time I am ill and I need to stay in a hospital, if I have a room where I could just lose myself and get away from my worries and pain, Borchardt said, I know that it will add greatly to the healing process. (Continued on page 2) Not only will the new hospital be vastly different from anything else in the region, it will make significant contributions to the future of health care delivery in our country. Leo P. Brideau, President and CEO

CSM a National Model for Safe, Efficient, Patient-Centered Care (Continued from cover) Borchardt and thousands of others will have similar, calming experiences when they enter the expansive atrium and corridors of the new Columbia St. Mary s Hospital Milwaukee when it opens in 2009. Natural light will warm the rooms and views of Lake Michigan from the 513 private patient suites will calm the spirit. Access to nature through extensive use of glass and inviting, open interior spaces will further enhance the environment. Environment affects positive patient outcomes Current national research shows that a person s environment can significantly affect the healing process. Columbia St. Mary s is taking what we have learned from our national partnerships with the Institute for Healthcare Improvement, Center for Health Design, and Ascension Health to transform the way health care is delivered. Throughout our health care system, we are fully integrating a healing environment with state-of-the-art technologies to ensure safe, efficient and patient-centered care. The nine-floor hospital will incorporate the latest methods to reduce noise and improve air quality which will enhance patient comfort and safety. The hospital has been designed to feel like home - where patients can control lighting, and family and friends can be comfortable and even assist in meal preparation. Emphasis will be placed on the needs of the patient, not the health care system. For example, patients will have input on their daily schedule, which may mean that they may choose not to be woken at 5 a.m. for routine tests that can be safely administered at a more convenient time. What s unique about this facility is that we have a chance to build it from the ground up, said Leo P. Brideau, President and CEO of Columbia St. Mary s. Our goal is to create an environment where the patient feels comfortable, in control, and where the family stays actively involved as partners in the patient s care. This new hospital affirms our commitment to future generations and will be a hallmark for exceptional health care in this region. Linda T. Mellowes, Chair of the Board of Directors Commitment to southeastern Wisconsin From the moment architectural designs were on paper for the Columbia St. Mary s building projects, the patients best interests were always at the forefront, said Linda T. Mellowes, Chair of the Board of Directors. All of this is to better serve our patients, she said. We are assuring them that we will be able to sustain and grow our mission for decades to come. Our patients deserve that kind of compassionate, high-quality, cost-effective care. Mellowes added that a primary goal of Columbia St. Mary s is to reduce the overall cost of health care. Combining two, aging hospitals into the innovative replacement hospital will save the health system $19 million in operating costs each year, which will more than offset the cost of building the new hospital. The building project will also positively impact the local economy and contribute to the exciting revitalization that is currently taking place throughout downtown and the east side. Columbia St. Mary s has already proven its commitment to provide compassionate care for our communities by employing more than 5,000 staff to care for more than 87,000 Milwaukee residents each year, said Milwaukee Mayor Tom Barrett. Columbia St. Mary s has been a strong partner in the health and well-being of the Milwaukee community. On our behalf of our city, I thank them for their continued commitment. [2]

Stroke Centers Provide Immediate Care At Columbia St. Mary s, we pride ourselves on having a Passion for Patient Care, and the new national certification will elevate the quality of care we can provide for our stroke patients. Mary H. Williams was at the dinner table when she started to stumble over her words. Suddenly, she could barely speak. She was having a stroke. I just noticed my speech was a little different and my daughter couldn t understand me, said Williams, who is in her early 90s and lives in the Milwaukee area. To further stroke education and to raise funds for the Stroke Center at Columbia St. Mary s Hospital Ozaukee, the Columbia St. Mary s Foundation will sponsor a gala on Saturday, October 7, at the Ozaukee Country Club in Mequon. Williams was rushed to Columbia St. Mary s Hospital Milwaukee, where she was treated in a matter of minutes. I remember I was treated very well, Williams said. They got to me right away. I think it is so important to be treated immediately. Stroke is serious. It happens fast. And because of how stroke impacts a person s health, it is essential that people get help right away. To ensure that the best practice standards are in place to provide rapid treatment for stroke patients, Columbia St. Mary s Stroke Centers at three of its hospitals are currently pursuing certification by the Joint Commission of Accreditation for Hospital Organizations to be designated as primary stroke centers. Dr. Jacqueline Carter, Medical Director of the Stroke Centers Having primary stroke centers throughout Columbia St. Mary s hospitals ensures that patients undergoing a stroke in Milwaukee or Ozaukee counties will be able to receive stroke care close to home, said Dr. Jacqueline Carter, the Stroke Center s Medical Director. By advancing its stroke services, Columbia St. Mary s has proven its commitment to the families in this community, said Mequon Mayor Christine Nuernberg, who chairs the event with her husband Robert. With the health care of our friends and neighbors in mind, we have realized the importance of supporting Columbia St. Mary s, and we are excited about our involvement in this year s event. For more information about the gala, contact the Columbia St. Mary s Foundation Office at (414) 326-2067. Whole Foods Market Opening in September Natural and Organic Market s Hospital Location First in the Nation Imagine when it s time to buy groceries, walking Executive Vice President of Business and advocating healthy lifestyles. Once the into a store and immediately smelling freshly Development at Columbia St. Mary s. We market opens, Columbia St. Mary s and Whole brewed coffee, newly baked pastry and just-picked look forward to sharing this special experience Foods Market will work to provide community produce much of it produced locally, all of it with our patients and the rest of the community. classes to further educate residents and patients about food, cooking and overall healthy living. natural. That s what shoppers experience at a Whole Foods Market. Columbia St. Mary s is In September, Whole Foods Market will occupy pleased to partner with them to introduce the 50,000 square feet on the first floor of Prospect Whole Foods Market is pleased to become natural food market to the hospital setting the Medical Commons, a medical office building part of the Milwaukee community and to have first of its kind in the nation. that will be occupied primarily by Columbia the opportunity to partner with Columbia St. Mary s Community Physicians. The collab- St. Mary s, said Patrick Bradley, Whole Foods This is another perfect opportunity to oration between the natural grocer and Market Midwest Regional President. Just like reinforce the importance of healthy lifestyles Columbia St. Mary s complements the hospital s Columbia St. Mary s, Whole Foods Market through great food, said Karol Marciano, emphasis on creating a healing environment has a passion for people, and we re eager to demonstrate this passion through our natural, organic and gourmet products, free in-store Remember to sample Whole Foods Market products on June 28 between 3 p.m. - 7 p.m. at our community celebration. tastings, events and cooking demonstrations. Our partnership with Columbia St. Mary is really a unique and innovative relationship. [3]

Ozaukee Hospital Meets Growing Needs of Community When Gary Lange was driving back from Minneapolis with his wife this spring, he knew something wasn t right. After coughing for days and feeling his chest throb each time the car hit a bump in the road, he went to a Twin Cities hospital for care. The 51-year-old Cedarburg man had pneumonia. After a short stay in the hospital, he was back home and in his doctor s office at the Columbia St. Mary s Hospital Ozaukee. The pneumonia had spread from his lungs, and Lange was looking at surgery and a nine-day hospital stay. No one likes to be in a hospital, Lange said, but I was pretty happy at Columbia St. Mary s Ozaukee in the sense that everybody was really helpful. No one likes to wake the patient at 5 a.m. to take blood, but the people who did it were great. They were patient with me, and even the guy I ordered food from really got to know me. Soon, more people will experience Columbia St. Mary s Hospital Ozaukee after the $85 million expansion project is completed in 2007. When the expansion opens, the hospital will have a total of 185 beds, a new second inpatient wing and additional medical offices. New programs will also expand the range of care the hospital offers. For example, the hospital s new full-service cardiovascular program continues to meet the heart care needs of the community since the program opened last fall. Later this summer, the hospital s Stroke Center is expected to receive national certification as a recognized designated stroke center. Those services and others will ensure that the residents of Ozaukee County and surrounding communities receive comprehensive health care. Lange, who is still recovering from his illness, says he looks forward to visiting the expanded hospital. He is comforted by having a growing and leading health care system close to home. The people who helped me are going to make this hospital the best, he said. I know my family and I will always be treated well there. Columbia St. Mary s patient, Gary Lange Columbia St. Mary s Hospital serves a crucial role in the health of Ozaukee County and has recently further demonstrated its commitment to our citizens through the expansion project and a new heart program that s already saved many lives. Mequon Mayor Christine Nuernberg Columbia St. Mary s Distinguished Among Nation s Top 100 Hospitals This spring, Columbia St. Mary s Hospital Columbia was honored as a recipient of the Solucient 100 Top Hospitals : National Benchmarks for Success, 2005 Award. This award recognizes hospitals that have set the standard of excellence nationwide in quality of care, operational efficiency, financial performance and growth. Columbia St. Mary s is the only health care system in Wisconsin to be recognized with the award this year. This is the most prestigious of three awards given by Solucient, an independent leader in national health care standards. Columbia St. Mary s Hospitals Milwaukee and Ozaukee were also honored by Solucient in 2004 for being among the nation s top 100 hospitals in the area of performance improvement. Top 100 Hospitals contribute heavily to their communities in many ways, said Jean Chenoweth, Senior Vice President of Solucient s Top 100 Hospitals Report. The 100 Top Hospital award winners continue to demonstrate significant distinctions in value to their communities, as shown by objective differences in clinical outcomes, patient safety, efficient operations and financial stability, she said. I look forward to Columbia St. Mary s new hospital and the promises and hopes it brings to our city. Milwaukee Mayor Tom Barrett [4]

What the region is saying about Columbia St. Mary s Hospital Milwaukee: This new hospital affirms our commitment to future generations and will be a hallmark for exceptional health care in this community. Linda T. Mellowes, Chair of the Board of Directors Not only will the new hospital be vastly different from anything else in the region, but it will make significant contributions to the future of health care delivery in our country. Leo P. Brideau, President and CEO The people who helped me are the same people building this new hospital and I know I will always be treated well here. Gary Lange CSM patient The next time I am ill and I need to stay in a hospital, I know the rooms at CSM will add greatly to the healing process. Susan Borchardt CSM patient Columbia St. Mary s has been a strong partner in the health and well-being of the Milwaukee community. On our behalf of our city, I thank them for their continued commitment. Milwaukee Mayor Tom Barrett Columbia St. Mary s Hospital serves a crucial role in the health of Ozaukee County and has recently further demonstrated its commitment to our citizens through the expansion project and a new heart program that s already saved many lives. Mequon Mayor Christine Nuernberg The new hospital will incorporate the latest ideas in inpatient care aimed at speeding the healing process, including larger, all private rooms. While that may seem like a luxury, research shows the design not only makes patients and family more comfortable and reduces infections but facilitates medical treatment in the patients rooms, which saves money. Milwaukee Journal Sentinel Editorial, July 5, 2005 Fast Facts Columbia St. Mary s Hospital Milwaukee Architect: Hellmuth, Obata + Kassabaum (HOK) General Contractor: CG Schmidt-Barton Malow, a Joint Venture $417 million: Cost of hospital project $19 million: Annual operational cost savings from combining two east side hospitals December 2009: Scheduled completion date 835,000: Square footage of new hospital 513: Inpatient beds 80: Percent windows overlooking Lake Michigan 9: Floors 16: Surgical suites 40: Emergency Department rooms 26: Birthing suites (LDRPs) 84: Day patient services rooms 3: Parking structures at Columbia St. Mary s Hospital Milwaukee 300: Subcontractors on project 32: Percent reduction in the number of combined hospital beds on east side [5]