Partners Provider Council FEB 23, :30 AM 12:00 PMPBHM HICKORY OFFICES

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MINUTES CHAIR/PRESIDENT VICE CHAIR/ VICE PRESIDENT SECRETARY Partners Provider Council FEB 23, 2018 9:30 AM 12:00 PMPBHM HICKORY OFFICES Julie Walker Tim Lentz Beth Brown Voting member Roll Call & Attendance A=Absent P=Present Agency Disability Group A / P Alexander Youth Network Hughes Crisp MH P Boundless Miracles, LLC Kim Mitchell, Rhonda Cooper IDD P Catawba Valley Behavioral Health Tim Lentz IDD/MH/SA P Catawba Valley Medical Center Veronica McCray, Kim Yates Hospital P Children s Hope Alliance Child MH A Clay Wilson & Associates Julie Walker Child & Adult SA P Com Serve Inc. Barbra Maney IDD P Daymark Sarah Dunagan, Sharon Wilcox MH/SA A Developmental Disabilities Resources Traci Butler, Devon Cornett IDD P Easter Seals UCP Kathy McGuire IDD/MH A Gaston Residential Services Wendy Houser IDD Adult Dual (MH &/0r TBI) P Genuine Counseling Services Child & Adult MH P Holy Angels Shannon Childress IDD P Home Care Management IDD A Hughes Behavioral Health IDD A Jenny C. Carrington IDD A

Lifespan Cindy Lowe IDD P McLeod Center Monica Harris, Kendall Eller SA P Monarch Kelli Carson MH/SA P New Directions Gina Griffith, Hannah Alligood LIP P Phoenix Counseling Beth Brown MH/SA P Pinnacle Family Services Safi Martin MH P PQA Debra Zlobecki IDD/MH/SA P RHA Mary Costner IDD P Skill Creations Misty Clay IDD P Support, Inc. Josh Martin MH/SA Children & Adolescents P Turning Point Homes Jesse Stroud, Alex Caras MH A Universal Mental Health Tracy Frye, Loretta Bull IDD P A Caring Alternative (Alternate) OTHER ATTENDEES NON VOTING MEMBERS MH/SA Child & Adult A LIFE ALLIANCE, LLC GASTON SKILLS COVENANT CASE MANAGEMENT GOODWILL IND. OF NWNC MAXIM HEALTHCARE PROCURE THERAPEUTIC AGENCY DAVIDSON FAMILY SERVICES INTEGRATED CARE OF GREATER HICKORY CROSSROADS COUNSELING CENTER TURNING POINT SERVICES Darren Stanley Colleen McCall Kathryn Russell Lucy Her Brittany Hocking Jason Radosevich Shannon Black, DeAnn Hedrick Alisa Buchanan Donnie Thurman

Agenda topics Review & Approve January meeting Minutes Old Business - IDD meeting held in Dec. Question around IPRS authorizations. Need a request from Provider Council to expand the IPRS authorizations beyond 6 months for all IDD services to come in line with current Innovations services. Motion made by Rhonda Cooper, seconded by Shannon Childress. Motion carries.update 2/23 formal request has been completed to give to Partners. Work Group Discussions Credentialing Process Update Review & Approve January, 2017 Minutes Gina Griffith made the motion and Safi Martin seconded for approval of the minutes. Vote was taken and minutes approved with no objections EHR & HIE Connection Nothing new at this point State HIE committee has met and follow up will be sent out. Date has been pushed back to 2019 except for integrated care that stays at 2018. Extensions would be available for these dates when requested. Looking into the data by disability but hasn t come through yet. Devin to send slides to beth. Go ahead and sign the agreement now if possible with HIE ADD another section regarding Crisis Respite Provider updates will put out that RHA will be available for general respite Mary will send to me. Monarch CHILD Adolescent FBC is open Phoenix IVC Gaston is open date is planned for July 1. Misty skill creations group home turning into respite devin open day program in Gaston QI Committee update There will be a March meeting, 1 st Tuesday of the month and follow up from that will be presented at the Feb. Provider Council Meeting. New QM director Bill Rankin next meeting is the first Tuesday of March

Clinical Advisory Committee update Met in Jan. Very quick meeting no changes to report to requirements at this time. Next meeting in april. Need to verify which members are supposed to be there and see who is not attending. Devin went over some of the things that the committee goes over. Utilization Committee update Get more information out of some of the issues and a big issue is no show, timely follow up, transportation. Committee meets the first Monday of the quarter - Credentialing Committee update Traci Butler reported meeting is every 3 rd Wednesday of the month. Hannah Alligood is still learning their flow. Dr. Stanton is still adjusting to their flow, etc. Consistency across the board with discipline, licensure. Kelly Carson would like to go onto credentialing committee. Global CQI Committee update Darren is ill Beth will send out the updates.-updates attached IDD Meeting Question raised around whether or not the IDD meeting will still be held immedidately after the Provider Council meeting. We will contact Partners to ask this question. update 2/23/2018Partners has agreed to continue this meeting when requested. Tammy from Partners updated to let us know that this will be a standing meeting

at the last provider council meeting of each Quarter Partners Staff Updates Beth Lackey, Natalie McBride, and Tammy Gilmore present Beth Lackey- 1. Still working on the High School Diploma information requirements and is working with Deb Goda at the state on this. 2. Spoke around Hospital Privileges of credentialed staff(physician level or admitting level staff). Be sure and include this information in the applications that you submit so that Partners has a record of who or what your admission process would be in the circumstance that you would need to assist with a client admission to an acute care facility. 3. Same situation thus far with moving ahead with PLE s, PHP s. Short Session in in the spring and it is expected that decisions will be made at this time. Around 1115 and 1915 waivers 4. timely follow up calls to begin in the next week to begin to review data for supermeasures. 5. Staffing Updates: Allison Gosda to fill the WPIC Directors position and Jane Harris will become the CCO with the retirement of Dr. Forrester. 6. Save the Date! - April 6 is the date of the Partners Opioid Summit and March 14 is the annual Provider Forum. Providers are encouraged to register and attend. Natalie McBride - 1. Reminded Providers that they will be receiving letters at 6 months for recredentialing. At 90 days, a 2 nd notice along with a contract warning letter will be issued if not complete. At 60 days, Contract termination notices will be sent. PLEASE get your re-credentialing done on time. 2. Asked for support and volunteers to serve on the Partners Credentialing committee. Please send your information to Provider council leadership to be submitted as a recommendation for this committee. Kelli Carson from Monarch has requested to be added to the credentialing committee. 3. Asked for support and volunteers to serve on the Partners Clinical Advisory Committee. Tim Lentz from CVBH volunteered to serve.

Tammy Gilmore 1. Discussion around the Internal Review Process to see if it is new or the same process currently being used. 2. Gave information that the previous post meeting of IDD staff will continue the last meeting of every quarter immediately following the general Provider Council Meeting. Next Meeting will be March 23, 2018. 3. Tammy went over the process of notice of concern and stated that this is an internal memo within partners and that Providers should not necessarily be concerned when they receive this. It is the job of the care coordinator to contact the provider regarding any issues or concerns but that this specific language is just specific to internal partners staff. Meeting Adjourned, Next meeting will be on March rd, 2018 at 9:30 in the Partners Multipurpose Room in the Hickory Bldg.