4000 McEwen Rd Dallas, TX 75244 Dallas Service Coordination Team 972-628-5340 Service Coordination Queue 1-866-529-0294 ext 42297 Service Coordination Fax 855-707-5475 Department Management: Rueben Thompson Supervisor Trakeia Walker Team Lead Service Coordinators: Evelyn Williams Tara Patrick Chanda Okafor Joy McInnis Martha Uragu Monica Ramirez Tiffany Jefferson Donyha Franklin Alectra King Victoria Matlock Yen-Ying Chou Stephany Morgan Responsible for assessing, coordinating and authorizing all Long Term Service and Support (LTSS) services. Member Adovate: Erika Hill Responsible for assisting members with filing and resolving complaints, locating Participating Providers within Superior network. Program Coordinators: Leslie Livengood Syliva Adkins Lynn (Patricia) Booth Shea (Shalandra) Thomas
Responsible for Department Communications. Case Managers: Dominique Jewett RN Debbie Sims RN Angi (Angela) Joseph RN Lori (Loraine) Cheney RN Liana Banales RN Cindy (Cynthia) Parker RN 2/15/2012
Hidalgo Service Coordination Team BBVA Tower 3900 North 10 th St. 6 th floor McAllen, TX 78501 1-877-278-4268 Service Coordination Queue 877-277-9772 ext 42998 Service Coordination Fax 866-895-7856 Department Management: Anna Velasquez Supervisor Edna Salinas Team Lead Service Coordinators: Elizabeth Fuentes Eva Yzaguirre Elysabeth Garcia Juan Carlos Torres Demi (Edelmira) Anorga Margie Lewis Laura Cuenca Dee (Dolores) Hill Mimi (Noemi) Carreon Armando Garza Veronica Muriel Responsible for assessing, coordinating and authorizing all Long Term Service and Support (LTSS) services. Member Advocate: Diana Enriquez Responsible for assisting members with filing and resolving complaints, locating Participating Providers within Superior network. Program Coordinators: Elisa Sanchez Janie Martinez Annie (Adriana) Garza Responsible for Department Communications.
Case Managers: Deborah Siller RN Alicia Martinez RN
2/15/2012
Lubbock Service Coordination Team 7202 Slide Rd. Ste 202 Lubbock, TX 79424 806-698-0267 Service Coordination Queue 877-277-8716 ext 22601 Service Coordination Fax 866-896-8210 Department Management: Geralyn Monticello Supervisor Service Coordinators: Dinelle James Kim Lott-Thomas Dora Zavala Karen Euresti Diane (Joyce) Estes Amarillo Office Responsible for assessing, coordinating and authorizing all Long Term Service and Support (LTSS) services. Member Advocate: Mel (Amelia) Gonzales Responsible for assisting members with filing and resolving complaints, locating Participating Providers within Superior network. Program Coordinator: Della Maden Responsible for Department Communications. Case Managers: Susan Rivera RN Jennifer Houston RN Christy Fitzwater RN
Nueces Service Coordination Team 5350 South Staples Ste 225 Corpus Christi, TX 78411 361-944-5600 Service Coordination Queue 1-800-656-4817 ext 22998 Serivce Coordination Fax 866-703-0903 Department Management: Tanya Wells Supervisor Julie Smith Team Lead Service Coordinators: Gracie Aviles-Soliz Andrea Garza Laura Feiler Perla Hinojosa Gwenda Gamez Yulonda Collier Vivian Beecher Monica Martinez-Salinas Corina Ortiz Sarah Esquivel Responsible for assessing, coordinating and authorizing all Long Term Service and Support (LTSS) services. Member Advocate: Deborah (Debi) Benavides Responsible for assisting members with filing and resolving complaints, locating Participating Providers within Superior network. Program Coordinators: Cynthia Hernandez Melissa Salazar-Libiran Responsible for Department Communications. Case Managers: Pamela (Pam) Brown RN
Margaret (Margie) Aviles RN Norma Harper RN Leticia (Tish) Ruiz RN 2/15/2012
San Antonio Service Coordination Team 8431 Fredericksburg Rd Ste 340 San Antonio, TX 78229 210-562-2700 Service Coordination Queue 1-866-516-4501 ext 22702 Service Coordination Fax 866-224-7813 Department Management: Donna Hillyer Supervisor Brenda Lara Team Lead Service Coordinators: Marrissa Livingston Gracie Coronado Rosalinda Silva Betty (Pinellas) Watts Consueloa Bowman Robert Triste John Santiago Martha Villa Mary Lou Kinsely Yerma Morin Violeta Garcia Jeanette Canales Kenneth Johnson Nancy Sevilla Alice Mann Valarie Zamora Gayle Traver Responsible for assessing, coordinating and authorizing all Long Term Service and Support (LTSS) services. Member Advocate: Christina Shamma Responsible for assisting members with filing and resolving complaints, locating Participating Providers within Superior network. Program Coordinators: Daisy Rodriguez Amy (Hermelinda) Romo
Claudia Gonzalez Responsible for Department Communications. Case Managers: Michael Loper RN Susan Campbell RN Esperanza Barela RN