Melissa Arnott, EdD LPC LCADC NCC 2 Washington Ave Mullica Hill, NJ 08062 C 610.565.4654 E mjarnott@mac.com Experience Vice President Clinical Services, Integra Health Management, Owings Mills, MD 2010-Present Responsible for deploying team of licensed clinicians and mental health workers, that provide community-based intensive case management services to Medicare Advantage Health Plan members across the country. Manage operations, program development, oversight of clinical care management and coordination. Administrative functions include development and enhancement of resources, management, policies, accreditation process, licensing, and procedures. Promote and expand new programs to national behavioral health insurance companies. Developed and implement training program. Vice President of Clinical Services, Cape Counseling, Cape May, NJ. 2009-2010 Responsible for supervising 250 employees including 150 therapists, 7 psychiatrists, medical director, human resources, directors, managers, supervisors, and line staff. Developed and implemented training and clinical programs, negotiated contracts, managed licensing, grant writing, quality assurance, accreditation, and regulatory compliance. Responsible for $11 million budget providing psychiatry services in the state prison, substance abuse programs in 3 high schools, early education programs, neonatal program, psychiatric screening to the county, inpatient adolescent psychiatric treatment, case management, partial programs for adults and adolescents, outpatient counseling and psychiatry, homeless mentally ill residential program, mental health intensive outpatient services, residential and school based programs in 17 locations. Director, Academic Success Center, Rowan University, Glassboro, NJ. 2002-2009 Responsible for the Academic Success Center including the Tutoring Center, Testing Center, Basic Skills, Disability Resources, Veterans, Coaching, and Retention programs. Supervised managers, professional staff, graduate assistants and student workers. Specialized in learning disabilities and adult education. Developed educational accommodation plans, individual & group counseling, advising and planning, regulatory and policy compliance, workshops, training for students, faculty and staff. Implemented programs that generated income, established learning outcomes, and assessments. Developed and managed budgets from multiple sources. Coordinated activities with Academic Affairs, Student Affairs, and the College of Professional & Continuing Education. Coordinated orientation and graduation. Consultant to university community regarding disability, equal access, and academic standards. Member of the Middle States Accreditation Committee, ATOD committees & programs. Member of the CIRT Team and the University Emergency Preparedness Team. Member of the Student Affairs Senior Management Team.
Instructor, Rowan University, Glassboro, NJ. 2004 Psychology Department instructor teaching undergraduate students Child Development, Adolescent Development, and Essentials of Psychology. Developed Addiction Treatment, curriculum for on-line courses. Involved with learning communities and retention efforts. Therapist, Private Practice Apple Counseling, Sewell NJ. 2010-Present Family Wellness Center, Pitman, NJ. 2009-2010 Counseling Services, Media, PA. 1997-2009 Provider of individual, group and family counseling. Concentration in play therapy, addictions, abuse, mental health, crisis intervention, self management, career counseling, educational planning, and learning disabilities. Contracts with county agencies, private companies, MH/MR organizations, EAP providers for counseling consultation and training. Wrap-around services provided for Child Guidance Inc., Apple Counseling, Youth Advocate Program and Family Support Line. Specializing in substance abuse assessment, counseling, supervision. Counselor/Consultant, Penn State University, Brandywine, PA. 2000-2002 Provided contract services including personal and grief counseling, career counseling, crisis intervention, addictions counseling and programming, consultation, program development and assessment, workshops and faculty training. Involved with retention efforts and management team. Project Manager, Delaware County Community College, Media PA. 1999-2001 Project manager with IBM, Philadelphia Shipyard Development Corp., Career Link, and Kvaerner Corp. Developed, monitored & assessed training outcomes. Trained and supervised staff and faculty. Developed educational and work experiences for nontraditional students and re-training programs. Developed and expanded technical programs including Engineering & Nano-fabrication Technology, Carpentry, Metal Fabrication, Automotive, and Building Manufacturing. Assisted with the opening of the Chester County sites. Initiated partnerships with high schools, colleges, universities, and the business community. Responsible for program development, budget, and strategic planning. Regional Director, Impact Systems Inc. West Chester, PA. 1997-1999 Responsible for managing 17 MH/MR programs. Managed 150 staff for the SE region for Human Resources Department, Nursing Department, Administrative Staff, Counselors, Clinical Staff, Supervisors, Maintenance Department, and Program Directors. Responsible for all regulatory compliance, fiscal operations, QMRP responsibilities, physical environment, admissions, program development, utilization review and quality assurance. Clinical Director/Unit Director, Elwyn Inc., Media, PA. Page 2
Coordinated and provided treatment to dual diagnosed population (MISA) and psychiatric population recently discharged from state psychiatric hospitals. Responsible for assessments, testing, admissions, utilization review, accrediadation, medical records, funding, certification process, individual and group counseling, behavior plans, DSM-IV. Clinical supervision and staff training, development and implementation of therapeutic programs. Responsible for budget, 6 directors, 21 clinicians, 4 case managers, and 6 nurses. Director of Vocational Services, Elwyn Inc., Philadelphia, PA. Responsible for reorganization of services and programs resulting in increase of contracts and revenue. Developed training programs, supervised vocational assessment process, admissions, training programs, supported employment, job coaching and mobile work crews for individuals with developmental disabilities. Substance abuse counseling and programming. Budgetary responsibility, supervised 65-100 employees including psychologist, QMRP s, case managers, coaches, counselors, and administrative staff. Psychological Associate/ QMRP, Elwyn Inc., Media, PA. Responsibilities included individual and group counseling, treatment planning, behavior plans, with dual diagnosed adults. Responsible for psychological evaluations, medication reviews, lead clinical team, program development and implementation, case management responsibilities. Responsible for staff and intern supervision and training, sexuality counseling/training/research and sexuality policy development. Participated in corporate programmatic and budgetary teams. Vocational Center Director, Devereux Inc., Devon, PA. 1990-1992 Responsible for supervising volunteers, interns, and 25 employees serving clients in a Mental Health/Developmental Disability Vocational Center/School. Developed and marketed programs to communities, school districts and health care providers. Responsible for contract procurement, department budget, strategic planning, accreditation process, regulatory compliance, product development, staff training. Group, individual, and addictions counseling and programming, QMRP responsibilities. Vocational rehabilitation, educational counseling and consulting, remedial instruction, and tutoring.!! Page 3
Education EdD Counseling Psychology, University of Sarasota/Argosy. December 2005. M.S. Counseling Education, West Chester University. December 1995. B.A. Liberal Studies, Concentration-Psychology, Neumann College. May 1993. Licenses Professional Counselor, (LPC) Commonwealth of Pennsylvania Professional Counselor, (LPC) State of New Jersey Licensed Clinical Addictions Counselor, (LCADC) State of New Jersey Certifications Certified Addictions Counselor, (CAC) Diplomat PCACB PA Clinical Counseling Supervisor, (CCS) NJ Advanced Alcohol and Other Drug Abuse Counselor-International Certification, IC&RC/AODA National Board of Certified Counselors, (NBCC) NCC Certification #230832 Volunteer & Service Leadership, Neumann College Group Psychotherapy, American Group Psychotherapy Association Board Certified in University Crisis Response-The American Academy of Experts in Traumatic Stress (BCUCR) QPRT Suicide Prevention Presentations The Battle Beneath: The Camouflage Continues, The Plight of Returning Vets. Keynote speaker, Conference for the Community and Health Professionals. Vineland, NJ. June 2009. Access to the Workforce for Adult & Adolescent Learners with AD/HD and Asperger Syndrome. NAASLN's Mid-Atlantic Regional Conference, Marriottsville, MD. February 2009. Coaching College Students with Disabilities What is academic coaching? New Jersey Association for Higher Education and Disability. Glassboro, NJ. February 2009. Sexual Predators in the MH/MR Population. American Counseling Association Symposium on Trauma. Sarasota, FL. February 2004. Coaching/Mentoring Students for Transitioning to College or Community, Moving On: Promoting a Successful Transition to College or Community. CATIES - The College of New Jersey's School of Education. Edison, NJ. April 2007. Life, Liberty and the Pursuit of Learning. Commission on Adult Basic Education National Conference Philadelphia, PA. March 2007. Sexual Predators in the MH/MR Population-Treatment & Recovery. PA State D&A Certification Board. Harrisburg, PA. October 2007. Working with Parents of Students with Disabilities. National Conference for Higher Education. Washington, DC. August 2005. Page 4
A Mentoring/Coaching Program for Students with Disabilities in Higher Education; Four-Stage Model for Success. The National Association for Adults with Special Learning Needs Conference. Denver, CO, November 2005. When is a Psychiatric Disorder or Disability? International Conference DePaul University Chicago, IL. June 2006. Academic Success & Students with Mental Health Issues. International Conference DePaul University. Chicago IL. June 2006. The Aftermath of Abuse for Children with Developmental Disabilities. Family Support Line in Coordination with Widener University s Post Graduate Center for Clinical Graduate Psychology and the Center for Social Work Education. Chester, PA. 2005. Publications The Effects of a Mentoring/Coaching Program on Academic Success, Adjustment, and Retention in College Students with ADD/ADHD. Dissertation, University of Sarasota/ Argosy. August 2005. Four-Stage Model for College Success. Copyright, 2005. Continuum of Learning - Universal Design. Copyright, 2007.!! Page 5