Economic Development Summary

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Summary The difference between the FY 03 Original Budget and the FY 03 Adjusted Budget in Administration is the result an organizational reconfiguration, which caused changes in salaries. Highlights, Changes and Useful Information The Department supports the Small Business Development Center which saw 139 new clients and secured nineteen loans to small businesses that totaled more than $3 million dollars. The Business and Employment Resource Center (BERC) had 8,798 customer visits in FY 02, which included over 800 new customers. In FY 02, 149 BERC customers obtained jobs with an average wage of $33,742. FY 02 FY 03 FY 03 FY 04 Orig. FY 03 Adj. FY 03 Admin. $376,260 $415,840 $420,890 $431,310 3.72% 2.48% Business & Employ. Res. Center 129,310 147,900 147,900 151,300 2.30% 2.30% ED and Tourism Marketing 77,960 100,000 100,000 100,000 0.00% 0.00% Tourism 159,520 163,870 163,870 168,205 2.65% 2.65% Total $743,050 $827,610 $832,660 $850,815 2.80% 2.18% BERC provided rapid response services to 285 employees affected by mergers and closings in FY 02. In FY 02, using County funds and a grant from the Maryland Office of Tourism, the Tourism Bureau placed advertising in regional magazines resulting in over 7,000 requests for information about Carroll County. In FY 02, the Bureau of Tourism distributed 100,000 calendars of events covering a full year of local activities.

Administration Personnel $291,370 $313,940 $318,990 $328,560 4.66% 3.00% Operating 81,100 101,900 101,900 102,750 0.83% 0.83% Capital Outlay 3,790 0 0 0 0.00% 0.00% Total $376,260 $415,840 $420,890 $431,310 3.72% 2.48% Employees FTE 6.00 7.00 7.00 7.00 ------- ------- Jack Lyburn, Jr., Director of The mission of the Department of is to promote a positive business environment in order to accommodate the expansion of resident industry and the attraction of new industry. This dual effort results in a stable and healthy economy that helps offset the cost of services that would otherwise be borne by the residential population. Goals Include: Increase the commercial/industrial tax base. Increase the number of jobs. The Department of promotes Carroll County as a business location. The Department provides an array of services to resident and potential businesses such as site and facility tours, research, financing, regulatory agency assistance and business advocacy services. The Department also provides administrative support to the Commission, a Commissioner-appointed board that acts as an advisory arm to the Commissioners on issues impacting business. The Department supports the Industrial Development Authority, the Carroll County Development Corporation and the Small Business Development Center. The Department utilizes many methods to attract new industry, including advertising, a quarterly newsletter, public relations and attendance at industry and professional association seminars and conferences. The Department s active retention program includes weekly Commissioner visits to local businesses to tour facilities and engage in personal discussions regarding business issues. owners along the main streets of the County to educate them regarding services available through the Small Business Development Center and the Department of Economic Development. The Department responded to over 200 inquiries regarding available space or programs in 2002. During the last four years, 5.2 million square feet of industrial/commercial space was built or renovated in the County. In FY 02, the Small Business Development Center: Counseled 139 new clients. Secured loans to small businesses that totaled more than $3 million. Admin. Office Associate Full-time 1.00 Business Development Mgr. Full-time 1.00 Deputy Director Full-time 1.00 Director Full-time 1.00 Fiscal Analyst Full-time 1.00 Marketing Manager Full-time 1.00 Marketing Specialist Full-time 1.00 Total 7.00 The County is developing a variety of sites for new or growing businesses. The newest park, the Westminster Technology Park, will be developed into a high-end business location. The department is also continuing with the Main Street Vision Program, an outreach program that targets small business

Business and Employment Resource Center Personnel $115,600 $109,950 $109,950 $113,250 3.00% 3.00% Operating 13,710 37,950 37,950 38,050 0.26% 0.26% Capital Outlay 0 0 0 0 0.00% 0.00% Total $129,310 $147,900 $147,900 $151,300 2.30% 2.30% Employees FTE 4.15 3.15 3.15 3.15 ------- ------- Jack Lyburn, Jr., Director of The mission of the Carroll County Business and Employment Resource Center (BERC) is to develop a highly effective workforce for new and existing businesses, to assist individuals in achieving employment and to encourage life-long learning. Goals include: Improve the skill level of Carroll County s current and emerging workforce. Improve access to workforce development information and services. Improve the quality and timeliness of information about local and regional labor markets, training providers, economic development and demographic changes. Ensure that all youth are prepared for further educational opportunities and entry into careers. Remove systemic barriers that hinder an individual s ability to secure job opportunities and prevent employers from accessing a needed workforce. Closely coordinate with local economic development officials and area business groups to ensure that employment and training needs are being met. In August 1998, President Clinton signed into law the Workforce Investment Act (WIA), which was implemented in Maryland July 1, 2000. WIA regulations require a one-stop service delivery system that unites numerous training, education, and employment programs into a single customer friendly system. Many State and local workforce development partners specified by WIA work with BERC to ensure a coordination of resources to meet the employment and training needs of local employers and citizens. BERC serves as the One-Stop Operator for the Mid-Maryland Workforce Investment Area, where they coordinate the workforce development resources in Carroll and Howard counties. BERC is located at 224 N. Center Street, Room 205, Westminster, MD. During FY 02: 8,798 customer visits were made to BERC. 1,458 job orders/open positions were listed through BERC from 127 employers. Over 800 new customers visited BERC. Rapid response services were provided to 285 employees affected by mergers and closings. 149 customers obtained job placements at an average annual salary of $33,742. 249 customers completed computer classes in a condensed time frame through a contract agreement that BERC initiated with Carroll Community College staff. Business Consultant Full-time.15 Manager, BERC Full-time 1.00 Office Associate Full-time 1.00 Operations Manager Full-time 1.00 Total 3.15 85% of the Business Consultant position is grant funded and 15% County funded.

and Tourism Marketing Personnel $0 $0 $0 $0 0.00% 0.00% Operating 77,960 100,000 100,000 100,000 0.00% 0.00% Capital Outlay 0 0 0 0 0.00% 0.00% Total $77,960 $100,000 $100,000 $100,000 0.00% 0.00% Employees FTE 0.00 0.00 0.00 0.00 ------- ------- Jack Lyburn, Jr., Director of The Director of uses this funding to promote Carroll County as a commercial/industrial site for businesses. This budget funds projects such as: Promotional items Direct mail pieces Quarterly business newsletters Print advertising Marketing videos CD ROMS Web page maintenance Trade show participation Sponsorship of marketing events Commercial Real Estate Service listings This budget is held at no growth for FY 04 as planned.

Tourism Personnel $101,860 $103,800 $103,800 $105,810 1.94% 1.94% Operating 57,460 60,070 60,070 62,395 3.87% 3.87% Capital Outlay 200 0 0 0 0.00% 0.00% Total $159,520 $163,870 $163,870 $168,205 2.65% 2.65% Employees FTE 3.66 3.83 3.83 3.83 ------- ------- Jack Lyburn, Jr., Director of The mission of the Tourism Bureau is to market Carroll County as a tourist destination, to position Carroll County as a competitive destination statewide, and to provide visitors information and services to ensure a pleasant trip experience. Goals Include: Increase tax revenues for the County. Increase volume for the County s tourism related businesses. Increase the awareness of tourism s benefits to our local citizens and businesses. The Visitors Center welcomed visitors from forty-six states, with the largest numbers coming from Pennsylvania (277), Virginia (169) and New York (96). Administrative Support Part-time 1.83 Manager Full-time 1.00 Marketing Assistant Full-time 1.00 Total 3.83 The Tourism Bureau is located at 224 N. Center Street, Room 100, Westminster, MD 21157. The Bureau works in partnership with the Tourism Council of Carroll County, Inc. to promote Carroll County as an attractive, inexpensive place to visit. These efforts include: Operation of the Carroll County Visitor Center seven days a week. Presentation of educational seminars for the tourism industry and production of a weekly radio show. Creation and distribution of tourism brochures. Creation and maintenance of tourism website. Distribution annually of 100,000 calendars of events covering a full year of local activities. Representation of Carroll County at the Maryland Office of Tourism. Using County funds and a grant from the Maryland Office of Tourism, the Bureau placed advertising in regional magazines resulting in over 7,000 requests for information about Carroll County. The Tourism staff attended seventeen travel shows promoting Carroll County to individuals, families, group tour operators and meeting planners.