Section II: Organization A. Introduction This section of the SSMP identifies MRWPCA staff responsible for maintaining and implementing this SSMP, responding to SSO events (both Agency SSOs and member entity SSOs), and meeting the SSO reporting requirements. This section also identifies the Authorized Representative or Legally Responsible Officer for completing and certifying all SWRCB required spill reports. B. Regulatory Requirements for Organization Section The summarized requirements for the Organization section of the SSMP are: GWDR Requirement The collection system agency s SSMP must identify: (a) The name of the responsible or authorized representative; (b) The names and telephone numbers for management, administrative, and maintenance positions responsible for implementing specific measures in the SSMP program. Include lines of authority as shown in an organization chart or similar document with a narrative explanation; and (c) The chain of communication for reporting SSOs, from receipt of a complaint or other information, including the person responsible for reporting SSOs to the State and Regional Water Board and other agencies if applicable (such as County Health Officer, County Environmental Health Agency, and/or State Office of Emergency Services (OES)). C. Organization This section explains the organization and roles of MRWPCA staff, the authorized representative and key staff responsible for implementing and maintaining the SSMP. 1. Reporting Structure The organization chart for MRWPCA is presented in Figure 2.1. The names and phone numbers of staff filling key SSMP positions are included in Table 2.1.
Table 2.1 Position: Name: Phone: General Manager Keith Israel 831.645.4601 Assistant General Mgr. Brad Hagemann 831.883.6133 Safety Officer James Coleman 831.883.6168 Compliance Engineer 831.883.6176 Maintenance Mgr. 831.883.6115 Operations Mgr. James Dix 831.883.6183 Maintenance Supervisor Bret Boatman 831.883.6112 Maintenance Supervisor Bill Cronin 831.883.6116 Figure 2.1 MRWPCA Organizational Chart Descriptions of general responsibilities of each position are included can be obtained from the MRWPCA Human Resources Department.
2. Service Calls/Sanitary Sewer Overflow Reporting MRWPCA staffs the RTP Control Room at all times. Calls are routed from the RTP to the appropriate On-call field staff. Upon receiving the information at the RTP, the field maintenance staff is immediately contacted. After hours, the on-call field maintenance staff is provided a cell phone, pager, and utility truck and must have a response time of 45 minutes or less. The field maintenance staff person on-call will evaluate the situation and determine if additional help is necessary. The field maintenance staff must notify the Maintenance Manager or Maintenance Supervisor if: More than one employee is called to assist; The SSO is over 1,000 gallons; The SSO enters surface water or drainage channel; The SSO causes property damage or flooding in a structure; or The SSO constitutes an imminent danger to the public or environment. The field maintenance staff completes a Wastewater Bypass or Overflow Incident Report Form for all SSOs. The report is forwarded to the Maintenance Manager and Compliance Engineer for investigation and/or follow-up. 3. Authorized Representative MRWPCA has four authorized representatives for maintaining and implementing the SSMP. The four representatives are the Maintenance Manager, Compliance Engineer and two (2) Maintenance Supervisors who are all authorized to certify electronic spill reports submitted to the CIWQS Online Database submitted to the SWRCB. These representatives are all authorized to submit verbal, electronic, and written spill reports to the SWRCB, the RWQCB, the County Health Agency, and the Governor s Office of Emergency Services. 4. Responsibility for SSMP Development, Implementation, and Maintenance The Maintenance Manager and Compliance Engineer have responsibility for developing, implementing, periodically auditing, and maintaining the MRWPCA SSMP. The Maintenance Manager and Compliance Engineer may delegate the responsibility for developing, implementing, periodically auditing, and maintaining portions of the MRWPCA SSMP to other appropriate staff. Other MRWPCA staff responsible for developing, implementing, and maintaining specific elements of the Agency s SSMP, along with their job titles and contact information, is shown in Table 2.2 and Table 2.3.
Table 2.2 Name: Title: Area of Responsibility for SSMP Goals Organization Legal Authority Operations and Maintenance Design and Performance Provisions Sanitary Sewer Overflow Response Plan Gary Weier Brad Hagemann Source Control Source Control Supervisor Assistant General Manager FOG Control System Evaluation and Capacity Assurance Plan Monitoring, Measurement, and Modifications SSMP Audits Communication 5. SSO Reporting Chain of Communication MRWPCA is unique in the fact that the agency service area encompasses 11 different member entities. Figure 2.2 contains a flowchart depicting the chain of communication for responding to and reporting SSOs, from observation of an SSO to reporting the SSO to the appropriate regulatory agencies. Table 2.3 lists contact phone numbers for the parties included in
the chain of communication. The SSO reporting process is defined in more detail in Section 3: Overflow Emergency Response Plan. Table 2.3 Contact Numbers for SSO Chain of Communication Contact: Phone: Customer Service 831.372.2385 RTP Operations 831.883.1118 Control Room Maintenance Manager 831.883.6115 831.901.9552 - cell Compliance Engineer 831.883.6176 General Manager 831.645.4601 Assistant General Manager 831.883.6133 Maintenance Supervisor 831.883.6112 831.402.7628 - cell Maintenance Supervisor 831.883.6116 831.594.9602 - cell Figure 2.2: SSO Response Chain of Communication
Observer Pump Station Alarm Customer Service After hours Customer Service message directs caller Operations If hazardous substances are involved Fire Department Operations Field Maintenance On-Call Personnel Maintenance Manager Field Maintenance Crew If hazardous substances are involved Compliance Engineer Assistant General Manager General Manager SSO Notification and Reporting to Appropriate Agencies