Drawing by: Mohammad Al-Kiswani, 13 years old. Our Communities: Investment in Society

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Drawing by: Mohammad Al-Kiswani, 13 years old Investment in Society

Drawing by: Ghada Ibrahim 11 years old Our Communities: Investment In Society 72 Investments in society create opportunities and initiate meaningful change in marginalized societies. Key Issue Key Area and 2007 Goals Progress Amount of Contributions and Geographical Distribution Reducing Marginalization through Inclusion and Empowerment, includes sub themes of Youth Empowerment; Sustainable Community Investment; and Emergency Relief 1% of pre tax profits donated annually Significant increase in the geographic distribution of funds Positively impact 100,000 marginalized people and families Youth Empowerment: 180 young people significantly impacted (scholarship, internship, employment, other) Sustainable Community: Continued investment of time and in kind to Jabal Al Natheef pilot initiative Emergency Relief: Respond to major emergencies with campaigns to leverage support and contributions, coordinated shipping, and on-the ground logistics support Implement a model for categorizing, managing and measuring impact and performance of our investment in society Strengthen our model using the London Benchmarking Group (LBG) model Improved ability to measure our impact: Determine best means to measure impact at Jabal Al Natheef, and begin tracking

73 Contributions and Geographical Distribution Since 2006, there has been an increase in the percentage of our pre-tax profits that are annually donated to various communities. We have been able to make a number of investments in society during 2008, which in part has been due to the overall profitability of Aramex. Among the initiatives that we have supported with investment in society for 2008, were: UNICEF s Send a Card, Save a Life annual greeting-card campaign across the GCC; the Arab Fund for Arts and Culture, an independent initiative committed to empowering artists, authors and filmmakers across the region; the Call for Life campaign held on behalf of the Children s Cancer Center in Lebanon; Dubai Cares Million Book Challenge, an empowering literacy project to provide children around the world with access to books; and the Hikmat Road Safety program in Jordan. Contributions and Donations % pre-tax profit invested in community To communities: total $ value of donations to society 2006 2007 2008 0.81% 1.1% 2.7% 0.220 m 0.45m 1.35m Over a two year period, Aramex has increased the geographic distribution of funds to support communities in need. Regions with the greatest economic need have received a greater portion of the contributions and investments in society. Reducing Marginalization through Inclusion and Empowerment In spite of the challenges posed by the current economic crises, Aramex considers its commitment to communities as a priority and continues to look into more ways to support the marginalized and under-privileged communities. In addition to financial contributions, Aramex committed to positively impacting 100,000 marginalized people and families by initiating or supporting programmes that foster inclusion and empowerment. This target was met and exceeded by various initiatives which are discussed in more detail below. Impacting Our Communities In 2008, we supported Tawasul, a community development organization in Egypt, as they developed their community center in Cairo. In addition to financial contributions to establish the center, we provided training from our experts at Ruwwad, Jordan. The center serves approximately 1,500 young people from the community who we hope to positively impact through our support of the project. We will continue to monitor the progress of the community center and report on the impact in the future. Youth Empowerment Aramex has teamed up with the Middle East Studies Association (MESA) to provide grants for Middle East-based Arab scholars. The grants illustrate Aramex s commitment to education and furthering the growth of the region s

intellectual capital through the support of innovative and exemplary scholarships. The grant directly impacted at least 495 young people over the course of two years, more than double our target of 180. 74 Sustainable Community: Continued investment of time and in kind to Jabal Al Natheef pilot initiative Our 2006 Report introduced Ruwwad, the nonprofit private organization spearheaded by Aramex in cooperation with other private sector companies. Ruwwad was founded in October 2005 with the purpose of acting as a catalyst for members of marginalized communities to work together to meet the needs of their communities as identified and prioritized by themselves. The community of Jabal Al-Natheef, located Youth Empowerment 2006 2007 2008 Scholarships 120 215 280 Internships 11 40 66 Employment 6 28 65 in an impoverished part of East Amman, is the flagship initiative of Ruwwad. Since 2006 some of the highlights of the work Aramex has done along with other members of Ruwwad include: - Shams Al-Jabal Library was established in Jabal Al-Natheef upon the request of the community and includes a variety of different programs and activities for children aged 4-18 - Madaress (Schools) Program - Atika Bint Zeid Primary School was of particular concern to the Jabal Al-Natheef community; although the school taught 700 students, the lack of government funding and a meager budget made it impossible to meet running costs and maintenance needs. - In 2007, Ruwwad completely renovated seven homes through the Jeeran program with the assistance of volunteers and community members and in cooperation with Habitat for Humanity. - The Mousab Khorma Youth Empowerment Fund (MKYEF) is one of the cornerstone programs of Ruwwad and was created in remembrance of

75 Mousab Khorma, a Jordanian entrepreneur who tragically lost his life in the 2005 bombings in Amman. MKYEF currently provides around 300 scholarships to young people in Jabal Al-Natheef where Ruwwad s pilot project is based and the surrounding communities. - Free Computer and English training classes for university students and 270 scholarships worth USD 500,000 were offered to students in 2007 and 2008. For more information please visit the website: www.ruwwad.net Aramex will continue to support Jabal Al-Natheef projects through Ruwwad to improve community development in the area. We also intend to apply lessons learned from the Jabal Al-Natheef pilot initiative to a wider range of initiatives across the countries where Aramex operates. Similar initiatives are already underway in Egypt, Palestine and Saudi Arabia and will be discussed in the next report. Emergency Relief Aramex is an organization that prides itself on being a business that cares. This is why when disaster strikes, especially close to home, we are quick to mobilize help for those in need through relief campaigns to leverage support and contributions, coordinated shipping, and onthe-ground logistics support. When the crisis in Gaza occurred at the end of 2008, Aramex launched the Deliver Hope to Gaza campaign in the UAE and Jordan, extending logistics support to deliver aid supplies to the victims of the attacks. Aramex collaborated with the Jordan Hashemite Charity Organization Relief Commission in Jordan to deliver 600 tons of urgently needed aid supplies including medical supplies, dry food, clothes and blankets to more than 1.5 million Palestinians in the Gaza strip.

76 Assessing the Impact of our Investments in Society Although it is outside of the scope of this report, in 2009 we have initiated an in-depth review of the effectiveness and impact of our investment in community, focusing specifically on our Jabal Al-Natheef project. We hope these findings will contribute significantly to continuously improving our impact and shaping our decisionmaking over time. At the same time, but as a lower priority than measuring our development impact, we intend to use the London Benchmarking Guidelines for reporting publicly on the extent and types of our investments in the community.