A Population-Based, Risk-Adjusted Model for Forecasting Psychological Health Provider Workforce Needs

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A Population-Based, Risk-Adjusted Model for Forecasting Psychological Health Provider Workforce Needs Dan Harris, PhD, Presenter Linda M. Marr, MS Health Research and Policy, CNA Concurrent Session Current Health Workforce Measurement, Methods, and Models AcademyHealth Annual Research Meeting June 13, 2011

Report Documentation Page Form Approved OMB No. 0704-0188 Public reporting burden for the collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington VA 22202-4302. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to a penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number. 1. REPORT DATE 13 JUN 2011 2. REPORT TYPE 3. DATES COVERED 00-00-2011 to 00-00-2011 4. TITLE AND SUBTITLE A Population-Based, Risk-Adjusted Model for Forecasting Psychological Health Provider Workforce Needs 5a. CONTRACT NUMBER 5b. GRANT NUMBER 5c. PROGRAM ELEMENT NUMBER 6. AUTHOR(S) 5d. PROJECT NUMBER 5e. TASK NUMBER 5f. WORK UNIT NUMBER 7. PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES) CNA Analysis & Solutions,Health Research and Policy,4825 Mark Center Drive,Alexandria,VA,22311 8. PERFORMING ORGANIZATION REPORT NUMBER 9. SPONSORING/MONITORING AGENCY NAME(S) AND ADDRESS(ES) 10. SPONSOR/MONITOR S ACRONYM(S) 12. DISTRIBUTION/AVAILABILITY STATEMENT Approved for public release; distribution unlimited 13. SUPPLEMENTARY NOTES 14. ABSTRACT 11. SPONSOR/MONITOR S REPORT NUMBER(S) 15. SUBJECT TERMS 16. SECURITY CLASSIFICATION OF: 17. LIMITATION OF ABSTRACT a. REPORT unclassified b. ABSTRACT unclassified c. THIS PAGE unclassified Same as Report (SAR) 18. NUMBER OF PAGES 13 19a. NAME OF RESPONSIBLE PERSON Standard Form 298 (Rev. 8-98) Prescribed by ANSI Std Z39-18

Outline Introduction What is PHRAMS? Psychological Health Risk Adjusted Model for Staffing Approach to developing PHRAMS PHRAMS overview and flow diagram User application Selecting reports Modifying soft-wired parameters Principal findings Conclusions and implications 2

Introduction Psychological stresses of current operations in Iraq and Afghanistan Need to assure adequate workforce to meet psychological healthcare requirements of service members, their families, and other beneficiaries eligible to receive care through Defense Health Plan (DHP) Under new vision of providing this care Congress and Department of Defense (DoD) interested in knowing adequacy of current workforce resources DoD and Service medical departments need tool to assist workforce planning Resulted in creation of PHRAMS 3

What is PHRAMS? The Psychological Health Risk-Adjusted Model for Staffing Major attributes: Population-based Risk-adjusted Scalable/modifiable Produces projections of: Required number and mix of providers (staffing requirements) To meet annual needs for psychological health services Of all 9.3M Defense Health Plan (DHP) beneficiaries Planning and modeling tool User application with modifiable soft-wired parameters Can be annually updated Refresh data and update trends 4

What does PHRAMS produce? Annual projected staffing requirements Projects over a six-year planning horizon Projects staffing requirement by provider type Mental health specialties, primary care, others Projections take into account expected productivity Standard reports Longitudinal and Year 1 Year 1 reports include a gap analysis Can use default values for parameters or modify them for modeling purposes Can select level of aggregation Primary planning units or aggregations of units up to system-wide One branch of Service or all branches 5

Approach to developing PHRAMS Reviewed literature and existing staffing models Both military and civilian models Conducted key informant interviews Clinical, workforce, and management staff Analysis of prevalence and utilization by risk-adjusted populations of DHP beneficiaries Grouped by demographic and military-related attributes Age, gender, residence, type of plan enrolled in, beneficiary category, rank group (SES), Branch of Service, Deployment history/exposure to deployment stress (and trends) Prevalence and utilization trend lines and projections Extensive input from working group of end users 6

PHRAMS overview Total staffing requirement = Encounter based + non-encounter based requirements Encounter based requirement = Expected encounters / productivity Expected encounters = i, j ( population i * prevalence i, j * encounter rate j ) Where i = risk group and j = psychological health diagnosis group Encounters allocated to provider type Encounters can be directly provided or purchased Non-encounter based requirement = Enrollee-based + structural unit + support staff requirements Allocated to provider type for direct care sector only 7

PHRAMS Flow diagram Enrollee-Based Requirement Current & Projected Beneficiary Population by Demographic Attributes Allocate Encounters to Provider Type and Care Sector Productivity by Provider Type and Care Sector Encounter-Based Staffing Requirement by Provider Type and Care Sector Non-Encounter-Based Staffing Requirement Provider Type for Direct Care by Divide BenPop into Risk Groups Assign Projected BenPop to Primary Planning Units Calculate Annual Expected Encounters under Optimal Conditions Total Staffing Requirement Structural & Support Staff Req ts Determine Adjusted Prevalence Rates by Risk Group by Dx Group Determine Optimal Encounter Rates for Dx Groups Provider Inventory by Provider Type Output Reports Projected Number and Mix of Providers by Care Sector Over 6 Years and Year 1 Gap Analysis 8

PHRAMS user application CD-based MS Access application with users guide Select the required report parameters Service Planning unit level Type of report Accept or edit (modify) soft parameter default values Prevalence rate adjustment for untreated prevalence Percentage distribution in deployment history groups Provider productivity metrics Annual hours available for providing care Encounters per hour Percentage of encounters apportioned to direct and purchased care Percentage of direct care providers who are civilians 9

Principal findings PHRAMS performed as expected and produced usable and realistic results End users were able to use the application for planning Sensitivity analysis revealed key drivers of staffing needs Analysis focused on direct care requirements (not purchased care) PHRAMS projected requirements most sensitive to: Population growth projections Treated prevalence projections Provider productivity Make-or-buy decisions or policies Provide care directly or purchase it 10

Conclusions and implications Possible to create a usable model to project psychological health workforce requirements using administrative & medical records and input from end users Such models can be used to respond to planning and policy analysis needs Can be used by such entities as integrated delivery systems, accountable care organizations, managed care organizations, government healthcare workforce policy agencies, and provider specialty societies Can be used for workforce planning, provider recruitment, identification of gaps in current workforce and workforce shortage areas, workforce policy analysis, make-or-buy (provide-or-purchase) decisions 11

Questions 12

Acknowledgements and contact information Acknowledgements This project was conducted for and funded by the Office of the Assistant Secretary of Defense for Health Affairs, TRICARE Management Activity Contact information Dan Harris, PhD Associate Director Health Research and Policy CNA 4825 Mark Center Drive Alexandria, VA 2231 703 824-2283 harrisd@cna.org 13