The Economic Crisis: Ongoing Monitoring of Impact on Hospitals. Results of AHA Rapid Response Survey, August/September 2009

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The Economic Crisis: Ongoing Monitoring of Impact on Hospitals Results of AHA Rapid Response Survey, August/September 2009 November 11, 2009

Executive Summary The economy is taking its toll on the patients and communities hospitals serve. For the majority of hospitals: The proportion of emergency department patients without insurance is increasing. A higher proportion of patients are unable to pay for care and many hospitals are seeing more patients covered by Medicaid and other public programs for low income populations. Fewer patients are seeking inpatient and elective services raising concerns that individuals are putting off needed care. Community need for subsidized services such as clinics, screenings and outreach is increasing even as charitable contributions are down for many hospitals. Nine in 10 hospitals have made cutbacks to address economic concerns. More than half have reduced staff. Eight in 10 have cut administrative expenses. One in five have reduced services communities depend on including behavioral health, post acute care, clinic, patient education and other services that require subsidies. 2

Executive Summary (cont.) Despite these actions, seven of 10 hospitals report a decline in overall financial health which will impact their ability to care for their communities. 34 percent of hospitals expect losses in the first half of 2009 up from 29 percent for the same period last year. Indicators of the ability of hospitals to meet their financial obligations are slipping. Some hospitals are beginning to see improvement in the capital situation since December of last year. Since the beginning of 2008, seven in 10 hospitals have cut capital spending for facility upgrades, clinical technology and/or information technology. Eight in 10 hospitals report an increase in the degree to which physicians are seeking the financial support of hospitals including oncall pay and/or employment. 3

Methodology AHA Survey, The Economic Crisis: Ongoing Monitoring of Impact on Hospitals Survey was sent to all community hospital CEOs in August 2009 via fax and e-mail. Data was collected through September 8, 2009. 768 responses were received. Respondents were broadly representative of universe of community hospitals. Data on employment trends came from the Bureau of Labor Statistics. 4

The proportion of emergency department patients without insurance is increasing for six out of 10 hospitals. Use of Emergency Department by Uninsured Patients and Admissions Originating in the Emergency Department, 2009 June Year to Date versus Same Period Last Year Moderate Increase Significant Increase Percent of Emergency Department Visits by Uninsured Patients 48% 11% Percent of Admissions Originating in the Emergency Department* 27% 3% *Can indicate that patients are putting off care until conditions become urgent or emergent and/or fewer patients are seeking elective (scheduled) services. 5

The proportion of patients unable to pay for care or covered by Medicaid or other public programs for low income populations is increasing for many hospitals. Change in Uncompensated Care and Patients Covered by Medicaid and Other Programs for Low Income Populations, 2009 June Year to Date versus Same Period Last Year Moderate Increase Significant Increase Uncompensated Care as a Percent of Total Gross Revenues 45% 24% Percent of Patients Covered by Medicaid, SCHIP and/or Other Programs for Low Income Populations 40% 8% 6

The majority of hospitals report fewer patients are seeking inpatient and elective care. Percent of Hospitals Reporting a Moderate to Significant Decrease in Patients Served, 2009 June Year to Date versus Same Period Last Year Moderate Decrease Significant Decrease Elective Procedures* 32% 12% Inpatient Admissions 38% 15% * Elective refers to procedures that are scheduled in advance as opposed to performed on an emergency basis. 7

Over half of hospitals are seeing an increased need for subsidized services, such as clinics, screenings and outreach, even while many are receiving less philanthropic support. Percent of Hospitals Reporting a Moderate to Significant Increase in the Need for Subsidized Services and a Moderate to Significant Decrease in Charitable Contributions and Philanthropy Received, 2009 June Year to Date versus Same Period Last Year Significant Increase 9% 9% Significant Decrease Moderate Increase 43% 30% Moderate Decrease Community Need for Subsidized Services Charitable Contributions/Philanthropy Received 8

Nearly nine in 10 hospitals have made cutbacks to address economic challenges. Percent of Hospitals Making Changes in Response to Economic Concerns since June 2008 Made Changes to Address Economic Challenges* Cut Administrative Expenses 87% 84% Reduced Staff 51% Reduced Services 20% Considering Merger 7% Divested Assets 6% Other 33% *Percent of hospitals making at least one of above changes to weather the economic storm. 9

Bureau of Labor Statistics data confirm that hospital employment is no longer growing... Percent Change in Employment, Seasonally Adjusted: Hospital vs. All Industries (Total Non-farm), 2008-2009 Number of Mass Layoffs 4000 3500 3000 2500 2000 1500 1000 1647 152 0 12 6 9 1178 1089 10 3 9 12 72 1172 All Industries 1891 16 2 2 16 8 7 1552 14 3 8 14 2 7 13 15 1343 12 9 2 12 0 2 Private Non-farm 3806 3633 3377 3232 2574 2389 2262 2125 2173 19 17 2738 2547 2572 2385 2191 2107 3054 2659 2519 2051 14 2 8 1334 500 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar April May June July August 2008 2009 Source: Department of Labor, Bureau of Labor Statistics. (2009). Link: http://www.bls.gov/bls/employment.htm. 10

and the number of mass layoffs reported for hospitals in this year has been significantly higher than last year. Mass Layoffs*: Hospitals and Health Care, 2008-2009 Number of Mass Layoffs 50 45 40 35 30 25 20 15 10 5 18 9 13 11 5 6 6 4 18 7 27 22 10 11 Health Care 45 29 27 23 18 13 13 11 Hospitals 29 23 17 17 13 12 12 5 31 26 16 16 32 13 46 21 23 14 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar April May June July August 2008 2009 *An action involving 50 or more people at a single employer. Source: Department of Labor, Bureau of Labor Statistics. (2009). Link: http://data.bls.gov/pdq/outside.jsp?survey=ml. Data not seasonally adjusted. 11

Nearly half of hospitals are seeing a decline in financial health Percent of Hospitals Reporting a Moderate to Significant Decrease in Total and Operating Margin, 2009 June Year to Date versus Same Period Last Year Moderate Decrease Significant Decrease Total Margin 26% 23% Operating Margin 26% 20% 12

with over a third percent experiencing losses in the first half of 2009, jeopardizing care for communities. Percent of Hospitals Reporting a Negative Total Margin, 2009 June Year to Date versus Same Period Last Year 29% 34% Negative Total Margin Experienced in First Half of 2008 Negative Total Margin Experienced for First Half of 2009 13

Financial measures important to creditors are slipping. If key measures fall below a certain level, creditors can require immediate repayment of borrowed money. Percent of Hospitals Reporting a Moderate to Significant Decrease in Days Cash on Hand and Debt Service Coverage Ratio, 2009 June Year to Date versus Same Period Last Year Moderate Decrease Significant Decrease Days Cash on Hand (All Sources)* 26% 13% Debt Service Coverage Ratio (All Sources)** 15% 5% *How long a hospital could continue to meet its financial obligations if all revenues stopped. **The ratio of a hospital s annual net income to the amount it must pay its creditors a key measure of a hospital s ability to meet its financial obligations. Monitoring of Impact on Hospitals. 14

Many hospitals are seeing an increase in interest expense at the same time payments from insurers are coming in more slowly. Percent of Hospitals Reporting a Moderate to Significant Increase in Interest Expense and Days in Accounts Receivable, 2009 June Year to Date versus Same Period Last Year Moderate Increase Significant Increase Interest Expense* 17% 6% Days Accounts Receivable** 23% 4% *Amount hospitals pay in interest on borrowed money. **Average number of days it takes for a hospital to receive payment for services. Monitoring of Impact on Hospitals. 15

In a December survey, many hospitals reported that it was significantly more difficult or even impossible to access tax-exempt bonds and other sources of capital to make improvements. Percent of Hospitals* Finding Access to Various Types of Capital More Difficult, December/January 2009 Tax-exempt Bonds 12% 45% 31% 12% Banks/Financial Services Companies 3% 30% 44% 24% Philanthropy 1% 41% 49% 9% Taxable Bonds 22% 34% 26% 18% Equity/Venture Capital 18% 32% 34% 16% No Access Significantly Harder Somewhat Harder Same or Easier Source: AHA. (January 2009). Rapid Response Survey, Report on the Capital Crisis: Impact on Hospitals. *Excludes those hospitals indicating that they don t use that source of capital. 16

A small percentage of hospitals are beginning to see improvement in the capital situation. Percent of Hospitals Reporting Change in Ability to Access Capital Since December 2008 Seeing Improvement 11% About the Same 58% Continuing to Get Worse 31% 17

A small percentage of hospitals have found themselves in technical default on bond covenants. Percent of Hospitals that Are or Have Been in Technical Default on Bond Covenants Since September of 2008 Don't Know 2% Currently or Have Been in Default 9% 89% Never in Default 18

More than 7 of 10 hospitals have stopped, postponed or scaled back projects planned or already in progress. Percent of Hospitals Reducing Expenditures on Capital Projects because of the Capital Crisis Beginning Early in 2008 Reduced Capital Spending* 71% Scaled Back Projects Planned or Already in Process Decided to Not Move Forward with Planned Projects not yet Started 40% 49% Stopped Projects that were Already in Process 8% *Includes any hospital reporting that it had scaled back, decided not to move forward with or stopped projects planned or already in process. 19

Fewer hospitals are scaling back on information technology than clinical technology and new capacity/renovations. Percent of Hospitals Reporting a Change in Capital Plans since Capital Crisis Began in Early 2008 33% Stopped Projects Already in Process Scaled Back Projects Already in Process Decided Not to Move Forward with Projects Planned 28% 29% 21% 21% 20% 6% 3% 3% New Capacity/Renovations Clinical Technology Information Technology 20

Stress on physicians is evident as more are seeking the financial support of hospitals. Percent of Hospitals Reporting an Increase in the Degree to which Physicians are Seeking Financial Support from Hospitals Since Economic Conditions Began to Deteriorate in September 2008 Overall 70% Percent of Above Citing Type of Support Sought Physicians Seeking Increased Pay for Oncall or other Services Provided to Hospital Physicians Seeking Hospital Employment Physicians Seeking to Sell Their Practice 36% 79% 74% Physicians Seeking to Partner on Equipment Purchases 26% Other 13% 21