Caregiving at the nexus of the public and the private spheres Anne Martin-Matthews, Joanie Sims-Gould & Catherine Craven

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Caregiving at the nexus of the public and the private spheres Anne Martin-Matthews, Joanie Sims-Gould & Catherine Craven Queen s International Institute on Social Policy, Queen s University, Kingston, Ontario August 17, 2011

Social Policy In An Aging Society: Multiple Challenges Of Demographic Change Session: Who cares? Caregivers and population aging Asked to: Speak about research on home support workers working at the nexus of the public and private spheres. Consider policy implications of research and any recommendations for reforms.

Outline Family Carers in Home Care Sharing the Care Filling the Gaps Link with Labour Force Issues Policy Implications and Recommendations Challenging Assumptions about Who Cares Contextual/ Complicating Factors: Variability/ Diversity in Who Cares and What For Where You Live What You Get The LONG View

Who cares? An estimated 2 million informal (unpaid) caregivers in Canada National survey of older adult home care clients: 98% reported receiving some support from an informal caregiver Spousal caregivers were at a higher risk for burnout and distress than other relatives and friends (Source: CIHI, 2010 Supporting Informal Caregivers- The Heart of Home Care )

Nexus- Focus of the Research Intersection of the public and private spheres: Workers* negotiate private sphere(s) of clients homes and families, and public world of health services Intersection of professional and non-professional labour: Perceptions of roles, relationships with employers, coworkers, clients and caregivers Intersection of paid and unpaid labour: Emotional vs contractual nature of care Worker unpaid time to meet client need Family/friend unpaid labour: sharing the care *Home Support Worker, Personal Support Worker, Community Care Worker, Homemaker unregulated - *80% of Home Care

Nexus- Methodology Pilot study (2006) Agency interviews (n=11) HSW interviews (n=30) Full BC study (2007-2008) Home Support Worker interviews (n=118) Elderly Home Care Client interviews (n=82) Family Member interviews (n=56) Data collection in Ontario and Nova Scotia (2008) Ontario HSW interviews (n=28) Nova Scotia HSW interviews (n=40) Key Informant Follow-Up Interviews (July 2011) (n=7) In-depth semi-structured interviews; Quantitative analyses; Qualitative team-based thematic analyses of transcripts

Conceptual Model: Nexus and Intersections

Inside Home Care We Share the Care Examples of caring collaboration: Setting out medication for HSW to administer Performing lifts and transfers together Drawing bath so worker can bathe client Preparing meal, leave in fridge for worker to heat and serve later to client Writing out instructions or information to assist worker to: know client preferences, capabilities, status complete tasks efficiently

Family Carers Filling in the Gaps Limits of the Care Plan : What do you need? Is it on the list? Health Care/ Social Care/ Hospitality Time (the 50 minute hour ) Family as quality & care manager (often) Revolving door of Home Care Lack of continuity / constant (re) orientation Importance of idiosyncratic knowledge Challenges in dementia care

The Revolving Door Moving him from his wheelchair into the bed [the new worker] didn t know how to do that. He didn t know how to operate the lift even. I showed him. Who am I to show him? [laughs] these people, it s like a revolving door. They come and they go... Lara, 69, caring for husband, who has been receiving home support for 12 years.

Carer Labour Force Link Why I became a HSW : Previous Caregiving Experience (Benjamin et al., The Gerontologist, 2008)

Experience or Exposure re Caregiving I saw the caregivers and how they were treating my dad there was some positive and negative experiences. Same with my mother and I said, This is what I m going to do, because if I can make a difference then-- I can t change the system but if I can make somebody s life a little bit different then that s going to make me feel better. Amber, 55 yrs, Canadian-born, HSW for 3 years Models of recruitment: Italy, USA (Unpaid Paid); Some provinces (NS): labour force re-entry

Key Informant Perspectives: Policy Implications Supporting Caregivers: Increase hours for respite Improve the capacity, standardization & staffing of adult day care centres Provide overnight care services Recognize that non-medical home supports also support the caregiver

Key Informant Perspectives If we don t look at respite care, we are going to have two burned out people being placed into residential care. Alice, Home Support Manager, 18 years in the sector

Key Informant Perspectives: FPT Jurisdictional Issues Federal & Provincial support for family members who are caring for relatives with complex care needs: Paid caregiver leave E.I. supplements for caregivers Formal caregiver support should not be limited to palliative cases

Assumptions about.who Cares?

Home First : The Front Page implies There is a (suitable) home to go to Someone waiting at home, who is: Vibrant, unencumbered Able bodied Female/ White/ Caucasian Willing and delighted to care - apron, smiling, open arms Elderly client: Faceless, genderless Dull, frumpy grey clothing Mobile with (only) single aid Alone (most realistic?) Bottom Line: Best outcome is going home Caregiving ready to kick in

In reality: Who Cares. 70% of carers: age 45+; 25% age 65+ 31% retired/ homemakers (16%); 22% employed FT; 19% PT/ SE 35% household incomes of $45,000+ 15% first language other than English or French 8% care for two family members (usually, other parent) 70%: care work stressful (50% who handle responsibility very well) 70% need break from carework: frequently (21%) occasionally (47%) Stress: significant (29%) or some (48%) emotional difficulties finances (54%) and physical health (50%). CIHI, 2010.

Carer Reality I was going to the hospital and hiding behind corners because they were trying to tell me I had to take her home. I had actually phoned this woman that had come, [asking], What am I supposed to do? that s part of the problem with the way the health services are working right now. It s, like, you can t cope but they don t want to just recognize that you can t cope. They re going, You take her. You re going, I m not taking her. Libby, caring for her 88 year old mother

Contextual Issues/ Challenges: Canada: Where one lives rather than what one needs determines what one gets (Shapiro, 2001). Changing availability of family to provide care Changing profile of later life Two generations over 65; growth of 80+ Ethno-cultural diversity (27% 65+ foreign-born) Expectations of aging in place Changes in Health Status: The Rising Tide (Alzheimer Society of Canada, 2010) Health Care Workers: unmet need: recruitment and retention strategies

Family Structure: Availability of Surviving Adult Children Proportion of females 65+ with no surviving children, among those living in the community, by age group, 2001-2051. 33% 31% 29% 27% 25% 23% 21% 19% 17% 15% 65+ 85+ 2001 2011 2021 2031 2041 2051 65+ 85+ Source: Keefe, Carrière & Légaré (2004). Projecting Informal Support.

Taking the longer term view David Foot s 10 year planning window Boomers are turning 65, but real health care costs for people aged 80 85 and over Keep focused on: at least two generations 65+ Some aspects of aging and caregiving (a big bulge): Huge and uncomfortable: Pig passing through a python Other aspects: life expectancy increasing (here to stay): Common: 72 year olds with 98 year old mother Wealthy nations: Gaining 5 hours life expectancy every day (T. Kirkwood, 2010. Why can t we live forever. Scientific American, 303 ( 3 ): 42 49)

Per Person Average overall health care costs for continuing care patients in areas with/without cuts to social and preventive home care (Hollander 2001) Year Prior to Cuts First Year After Cuts Second Year After Cuts Third Year After Cuts Areas with cuts Areas without cuts $5,052 $6,683 $9,654 $11,903 $4,535 $5,963 $6,771 $7,808 http://www.hollanderanalytical.com/hollander/reports_files/preventivehomecarereport.pdf

Nexus Home Care Project Funder: Canadian Institutes of Health Research (CIHR): Grant # IOP-70684. Recent Manuscript Topics: Crises & safety in Home Care Ethno-cultural diversity in Home Care Perspectives of Elderly Clients Worker Recruitment / Retention Client & Family Member Satisfaction website: http://nexushomecare.arts.ubc.ca email: amm@exchange.ubc.ca