Nancy Alfieri, Administrative Director, Infection Prevention and Control Calgary Health Region

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Developing an Integrated Infection Prevention and Control Program on a Regional Basis Using a Populationbased Approach: The Calgary Experience, 1995-2005 Nancy Alfieri, Administrative Director, Infection Prevention and Control Calgary Health Region nancy.alfieri@calgaryhealthregion.ca 1

The Calgary Health Region Fastest growing Health Region in Canada Service population: 1,085,496 Employees: 23,000 Urban acute care sector: >2000 acute care hospital beds on 4 sites Merger with rural health regions in 2003 12,000 home care visits per year 8,000 long-term care beds The Calgary Health Region Concentration of high-acuity specialized programs at one site Highly mobile patients in system Highly mobile staff in system Crowded emergency departments Outsourcing of housekeeping, long term care, surgical procedures, occupational health and safety, etc., etc., etc. 2

CHR Infection Prevention and Control Program Director, Medical Director, 4 Site Officers, Hospital Epidemiologist One Infection Control Practitioner per 137 acute care beds Scope of coverage: Acute care Home care Long term care facilities Rural sites Infection Prevention and Control (IPC) investigative laboratory Affiliation with University of Calgary Community Health Sciences Program Public Health accountability: Calgary Health Region Province of Alberta Public Health administered and funded through the Calgary Health Region 3

When We Began The Barriers Human Lack of trust Turf issues/job threat Lack of shared values Lack of a common goal One Infection Control Practitioner per 180+ beds One Medical Director Infrastructure: The Barriers No regional information technology system A small budget Individual microbiology laboratories merging into one central laboratory The issue of out-sourcing 4

The Tetrad: aim resources recipe ground Our Aim Population-based Infection Prevention and Control across the health care continuum 5

Prior to a Health Region Four acute care IPC committees Site based, site administered Individual policies, procedures, standards Public Health liaison through the Medical Officer of Health attendance at each committee Regional Infection Prevention and Control Committee An Integrated Structure 6

Our Successes Surveillance programs for hospital-acquired infections that continue past the hospital walls System-wide tracking of antibiotic-resistant organisms and C. difficile Standardization of policies, procedures, practices On-line searchable IPC manual IPC Website 7

CDAD: A Model Approach for Case Management Admission Criteria During Outbreak 8

Coordinated Rapid Response to Infectious Disease Threats Design Standards for Renovation and Construction 9

Economies of Scale - Product Standardization Hand Hygiene 10

FROM ADVERSITY (a C. difficile Outbreak) Create Advantage (improved resourcing of IPC and housekeeping) 11

Cost Effectiveness of Infection Prevention and Control IPC 1.2 million/ annum C. difficile outbreak at 10.8 19.8 million per annum Housekeeping Standards Cleaning is often the Cinderella of infection control Good cleaning more achievable than enforcement of hand hygiene and antibiotic prescribing ( S.J. Dancer,Journal of Hospital Infection, 1999) 12

Our Opportunities Developing interactive learning modules Employing social marketing strategy to change behaviour Hand hygiene Influenza vaccination The beginning of a strategy to control the rising trend in community-acquired MRSA An electronic health record We are training the next generation of IPC professionals Key Learnings Big programs are like elephants 13

Decisions are often on a large scale and involve extensive stakeholder input They can be slow! Innovation Requires New Approaches Creating communities of practice transcends programs and departments Choose Collaboration Over a Forced Merger Create opportunities for short term gain, while embarking on long term change strategies 14

Core Infrastructure Requirements Include Strong administrative and fiscal support Regional information systems Faith is taking the first step when you don t see the whole staircase (Martin Luther King, Jr.) 15