Criminal Liability for Abuse and Neglect: New Law and New Risks Paula G. Sanders, Esquire

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PHCA Webinar November 27, 2018 Criminal Liability for Abuse and Neglect: New Law and New Risks Paula G. Sanders, Esquire

Act 53 of 2018: Criminal Neglect and Abuse of Care-Dependent Persons Expands law governing criminal neglect of caredependent persons (18 P.S. 2713) Creates new crime of criminal abuse of caredependent persons (18 P.S. 2713.1) Passed unanimously as H.B. 1124, signed by Governor Wolf on June 28, 2018, and effective on August 28, 2018 2

Act 53: Expands Definition of Caretakers Caretaker is any person who is an owner, operator, manager or employee of any of the following: Nursing home, personal care home, assisted living facility, private care residence or domiciliary home Community residential facility or intermediate care facility for a person with mental disabilities. 3

Act 53: Expands Definition of Caretakers An adult daily living center A home health service provider whether licensed or unlicensed Any entity licensed under the Health Care Facilities Act (including hospitals) An adult who lives with the care-dependent person and has a legal duty to provide care or has voluntarily assumed an obligation to provide care because of a family relationship, contract or court order 4

Act 53: Criminal Neglect Easier to Prove Prosecutors need only show that a caregiver intentionally, knowingly or recklessly endangered the welfare of a care dependent person for whom he is responsible by failing to provide treatment, care, good or services necessary to preserve the health, safety or welfare of the person No need to prove actual injury 5

Act 53: Criminal Neglect Easier to Prove Recklessly is the conscious disregard of a substantial and unjustifiable risk to the caredependent person Note: a repeated failure to follow a plan of treatment could be reckless Neglect also includes intentionally or knowingly using a physical or chemical restraint or medication or isolating a care-dependent person contrary to law and causing bodily injury, serious bodily injury or death 6

Act 53: Penalties for Criminal Neglect 1 st degree misdemeanor for bodily injury 5 years in jail and/or $10,000 in fines 1 st degree felony for serious bodily injury or death 20 years in prison and/or $25,000 in fines 2nd degree misdemeanor for endangerment 2 years in jail and/or $5,000 in fines 3rd degree felony for course of conduct of endangerment 7 years in jail and/or $15,000 in fines 7

Act 53: New Crime of Abuse of Care-Dependent Person Caretaker with intent to harass, annoy or alarm care-dependent person: Strikes, shoves, kicks or subjects, attempts to subject or threatens a care-dependent person with physical contact Engages in a course of conduct or repeatedly commits acts which serve no legitimate purposes 8

Act 53: New Crime of Abuse of Care-Dependent Person Communicates to a care-dependent person any lewd, lascivious, threatening or obscene words, language, drawings or caricatures Communicates repeatedly with the caredependent person at extremely inconvenient hours Commits a crime of stalking against caredependent person 9

Act 53: Penalties for Criminal Abuse 1st degree misdemeanor 5 years in jail and/or $10,000 in fines 3rd degree felony penalty for stalking a caredependent person 7 years in jail and/or $15,000 in fines 10

Act 53: Required Reporting Department of Aging, Department of Health (DOH) and Department of Human Services (DHS) must repor to local law enforcement or to the Office of the Attorney General... If in course of conducting a regulatory or investigative responsibility (i.e., a survey or inspection), it has a reasonable cause to believe that a caretaker has engaged in conduct that violates this law 11

Abuse and Neglect Under the New Requirements of Participation (ROPs) and the State Operations Manual (SOM), Appendix PP

To Whom Do the Abuse ROPs Apply? Staff includes employees, the medical director, consultants, contractors, volunteers, caregivers who provide care and services to residents on behalf of the facility, students in the facility s nurse aide training program, and students from affiliated academic institutions, including therapy, social, and activity programs F600, 483.12(a)(1)

Freedom From Abuse, Neglect and Exploitation F 600 Right to be free from abuse, neglect and exploitation F602 Exploitation and misappropriation F603 Involuntary seclusion F604 Physical restraints F605 Chemical restraints F606 Not employ/engage individual who was found guilty by a court or has finding on nurse aid registry; staff includes employees, medical director, consultants, contractors, volunteers, caregivers, students F607 Policies and procedures re prohibiting abuse, neglect and exploitation, investigation, training F608 Elder Justice Act F609 Reporting of alleged violations involving abuse, neglect and exploitation F610 Investigate, prevent and correct 14

Federal Definitions Abuse: the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Abuse also includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse facilitated or enabled through the use of technology. 15

Determination of Findings and Potential to Foresee Abuse It has been reported that some facilities have identified that they are in compliance with F600... because they could not foresee that abuse would occur and they have done everything to prevent abuse, such as conducted screening of potential employees, assessed residents for behavioral symptoms, monitored visitors, provided training on abuse prevention, suspended or terminated employment of the perpetrator, developed and implemented policies and procedures to prohibit abuse, and met reporting requirements. However, this interpretation would not be consistent with the regulation, which states that the resident has the right to be free from verbal, sexual, physical, and mental abuse 16

Screening Volunteers Policies must address how pre-screening occurs for prospective consultants, contractors, volunteers Require same scrutiny prior to placement in facility, whether screened by facility itself, thirdparty agency, or academic institution Maintain documentation of the screening 17

Volunteer Abuse Training: F943 Training must address: Activities that constitute abuse, neglect, exploitation, and misappropriation of resident property Procedures for reporting incidents of abuse, neglect, exploitation, or the misappropriation of resident property Dementia management and resident abuse prevention 18

Elder Justice Reporting Requirements Penalties for covered individual s failure to notify CMP up to $200,000 Possible exclusion from participation If failure exacerbates harm to victim or results in harm to another individual CMP up to $300,000 Possible exclusion from participation Penalties for retaliation 19

Elder Justice Act Reporting: Be Prepared For The Media Develop a media response for all crisis situations Identify and train staff about internal procedure for crisis management, including press statements and spokespersons 20

Prepare for Phase 3 of the RoPs 483.12 Freedom from abuse, neglect, and exploitation (b)(4) Coordination with QAPI Plan 483.70 Administration (d)(3) Governing body responsibility for QAPI program Must have responsibility and accountability for QAPI Tip: Get this on Board agenda before November 28, 2019 21

Phase 3 of the ROPs: Training 483.95 Training requirements Phase 3 topics: Communication: effective communications for direct care personnel Resident Rights and Facility Responsibilities Abuse, Neglect, and Exploitation: exploitation Taking advantage of a resident for personal gain through manipulation, intimidation, threats, or coercion 22

Abuse Reporting Guidelines What? Who is required to report? F608 42 CFR 483.12(b)(5) and Section 1150B of the Act (ELDER JUSTICE ACT) Any reasonable suspicion of a crime against a resident Any covered individual, including the owner, operator, employee, manager, agent or contractor of the facility F609 42 CFR 483.12(c) 1) All alleged violations of abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property 2) The results of all investigations of alleged violations The facility To whom? State Survey Agency (SA) and one or more law enforcement entities for the political subdivision in which the facility is located (i.e., police, sheriffs, detectives, public safety officers; corrections personnel; prosecutors; medical examiners; investigators; and coroners) The facility administrator and to other officials in accordance with State law, including to the SA and the adult protective services where state law provides for jurisdiction in long-term care facilities When? Serious bodily injury- Immediately but not later than 2 hours* after forming the suspicion No serious bodily injury-not later than 24* hour All alleged violations-immediately but not later than 1) 2 hours- if the alleged violation involves abuse or results in serious bodily injury 2) 24 hours- if the alleged violation does not involve abuse and does not result in serious bodily injury. 23

ABUSE/NEGLECT COMPARISON CHART Corporal Punishment Involuntary Seclusion Involuntary Restraint F600 ACT 53 Staff Retaliation to Resident 2713.1 Unsympathetic Attitude Chronic Staffing Problems Physical Abuse Deprivation of Goods/Services Mental/Verbal Abuse Sexual Harassment 2713.1(a)(1)(i) 2713.1(a)(1)(ii) 2718 (Strangulation) 2713.1(a)(1)(ii) 2713(a)(1), 2713(a)(3) 2713.1(a)(1)(i) 2713(a)(3) 2713.1(a)(1)(iii), 2709 (Harassment) 2713.1(a)(1)(i), 2713.1(a)(1)(iii) F578 ACT 53 Neglect/Treatment in Conformance With Resident Wishes Exception 2713(e)

CMS Hand in Hand: A Training Series for Nursing Homes Focuses on caring for residents with dementia and preventing abuse Five modules Four on dementia One on preventing and responding to abuse https://surveyortraining.cms.hhs.gov/pubs/classinformation.aspx?cid=0c MSHandinHand_DL https://surveyortraining.cms.hhs.gov/pubs/classinformation.aspx?cid=0c MSHIH_ONL 25

Abuse and Neglect Strategies What is reportable abuse and neglect? How effective is on-line training? How are staff trained for media inquiries? What rights do you and your staff have when an investigator knocks? 26

To-Do List Review and update existing abuse and neglect policies, procedures and training Review QAPI for inclusion of abuse issues Retrain staff and document training Monitor for further guidance from DOH Consult with local law enforcement 27

Questions Paula G. Sanders, Esquire Principal & Co-Chair, Health Care Practice Group Post & Schell, PC psanders@postschell.com 717-612-6027 28