PCMH Care Coordination Reports

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R E F ER E N C E D O C U M E N T Revision History Version Date of Release Summary of Changes Owner 3.0 1/10/2018 Updates to reflect new rolling quarter releases Kendra Mallon 2.0 12/18/2018 Updates to the PCP Follow-Up after Inpatient Charges section Kendra Mallon Added the Claims Detail Report information 1.7 7/12/2018 Updated file name convention and made other minor edits Kendra Mallon 1.6 4/30/2018 Updated title of Percentage Report (to match title in the reports Kendra Mallon 1.5 4/18/2018 Added text explaining claims runout Kendra Mallon 1.4 3/5/2018 Updated file name format Kendra Mallon 1.3 1/25/2018 Added procedure codes Kendra Mallon 1.2 10/19/2017 Updates to reflect addition of quarterly reports Kendra Mallon 1.1 9/21/2017 Minor updates, clarify that there are two reports Kendra Mallon 1.0 8/23/2017 New document Gillian Mayman About the PCMH Care Coordination Reports The Care Coordination Reports provide a view of both the frequency of care management services and appropriate follow-up care for members with inpatient encounters. Starting in January 2018, the Care Coordination and Detail Reports will be posted each month with a rolling quarter timeframe (replacing the previous single month and quarter reports). Each month s report will include the most recent three months of available data. Included Reports The following reports are included with each monthly release: Percentage of Patients with a Care Management Claim PCP Follow-Up after Inpatient Discharge Care Coordination Claims Detail Accessing the Reports The reports are provided in.xls format and can be accessed on the SIM PCMH Dashboard. Depending on your access level, you can download the files for your practice or managing organization (MO). MO-level files include all applicable practices in the same spreadsheet. Revised: 2019-01-11 Care_Coordination_Report_Quick_Reference.docx Page 1 of 9

Claims Runout Explanation Each month, MDC creates the Care Coordination reports using data for patients who received services during a three-month time period. This data comes from the monthly claims files that we receive from Medicaid. Each Medicaid claims file contains claims that were processed that month. However, the service dates for those claims span several previous months because the adjudication process occurs over time. To ensure we are including complete data, we also include data from the two monthly claims files that follow the last month of the report timeframe. (There is a two month runout for these reports.) For example, if MDC is reporting on patient services for January through March 2018, we will use the January, February, and March claims files, and also include claims processed in the April and May 2018 claims files. The sample claims lag triangle report below shows this concept. (Note that while claims analysis follows the pattern displayed below, this is an example only and does not represent actual claims counts.) Incurred Month Paid Month Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Jan-17 125,000 Feb-17 200,000 125,000 Mar-17 135,000 200,000 125,000 Apr-17 3,000 135,000 200,000 125,000 May-17 3,000 3,000 135,000 200,000 125,000 Jun-17 2,000 3,000 3,000 135,000 200,000 125,000 Jul-17 1,000 2,000 3,000 3,000 135,000 200,000 125,000 Aug-17 500 1,000 2,000 3,000 3,000 135,000 200,000 125,000 Sep-17 500 500 1,000 2,000 3,000 3,000 135,000 200,000 125,000 Oct-17 500 500 500 1,000 2,000 3,000 3,000 135,000 200,000 125,000 Nov-17 100 500 500 500 1,000 2,000 3,000 3,000 135,000 200,000 Dec-17 50 100 500 500 500 1,000 2,000 3,000 3,000 135,000 Paid Month = The month when the claims adjudication process is complete and represents the files MDC receives. Incurred Month = The service dates associated with the claims included in the processed month file. In the table below: yellow highlighted fields = the number of claims both incurred and processed in that month blue highlighted fields = the additional claims that are processed in subsequent months Revised: 2019-01-11 Care_Coordination_Report_Quick_Reference.docx Page 2 of 9

Attribution Members who are attributed to multiple practices in the rolling quarter will be included in statistics for each practice. Example A patient is attributed to Dr. A and Practice AAA in January and February, and with Dr. B and Practice BBB in March. Both practices are in the same PO (PO 123). This patient has a CM claim with Dr. A in February and another one with Dr. B in March. In this example, the following attribution occurs: The patient is counted in the denominator for Practice A once and Practice B once. The CM claim in February is included in the numerator for Practice A. The CM claim in March is included in the numerator for Practice B. Members are deduped in the denominator. Reporting and attribution are based on the unique combination of patient and attributed PCP. If a patient was with the same PCP for the quarter, they are counted in the denominator once. Additional Information For technical definitions of the measures included in the Care Coordination reports, including service and revenue code details, see the SIM PCHM Dashboard Technical Guide. Revised: 2019-01-11 Care_Coordination_Report_Quick_Reference.docx Page 3 of 9

Percentage of Patients with a Care Management Claim Report This report shows the unique number of patients who received a care management service in the rolling quarter based on medical claims data. Care management claims are defined as any service with the following set of procedure codes: Procedure Code Short Description Notes G9001 G9002 Comprehensive Assessment In-Person Encounter 98966 Telephone Services 98967 Telephone Services 98968 Telephone Services 99495 Care Transition 99496 Care Transition G9008 Physician Coordinated Care Oversight Services These code are effective January 1, 2018 and will be available in 98961 and 98962 Group Education and Training reporting in April 2018 S0257 End of Life Counseling Naming Format The reports are listed in chronological order with the most recent report at the top. They have the following naming format: MO Reports: < MO Name>_CC_PercentXQYY.xls Practice Reports: <MO Name>_<Practice Name>_CC_PercentXQYY.xls Additional Information All claims are included, regardless of paid status. Two months of paid claims runout is used for each report. Percentages are calculated based on the membership and provider attribution information for the reporting timeframe. For purposes of counting a care management claim, Procedure Code G9007/Team Conference is not counted if it is the patient s only claim within the measurement period. Revised: 2019-01-11 Care_Coordination_Report_Quick_Reference.docx Page 4 of 9

The numerator counts unique patients and not claims. Therefore, you may have patients with multiple care management claims within the time period of the report; however, they represent a single unique patient. The table below provides an example: Patient Service Date Procedure Code A 1/04/18 G9002 A 1/10/18 98966 B 1/15/18 G9002 B 1/23/18 98966 In this example, the Percentage of Patients with a Care Management Claim Report shows two unique patients with a Care Management claim during January 2018. Report Columns The following fields are included in each report: Managing Organization and Practice Name MO/PU ID Number of Members with a Care Management Claim Incurred in <Quarter> <Year> SIM Membership <Quarter> <Year> Percentage of Patients with a Care Management Claim Sort Order Managing organization reports contain information for each practice in alphabetical order by practice name. This is based on the provider hierarchy file for the rolling quarter. Revised: 2019-01-11 Care_Coordination_Report_Quick_Reference.docx Page 5 of 9

PCP Follow-Up after Inpatient Discharge Report This report includes the percentage of discharges with an acute inpatient stay in the measurement period that include a follow-up visit with a SIM primary care physician within 14 days of the discharge date. For purposes of this report, discharges are counted as an acute inpatient stay if they have any claim with a room and board revenue code with a discharge date in the measurement rolling quarter. The patient s attribution is determined by their attribution at the time of the room and board claim, not the PCP visit. PCP follow-up is calculated from the discharge date associated with the acute inpatient stay. A PCP visit is defined as any professional claim where either the servicing or billing provider s NPI is on the measurement quarter s provider hierarchy file. The billing or servicing provider does not have to be the patient s attributed PCP to count as a follow-up visit. All claims are counted regardless of paid status. Two months of paid claims runout is used for each report. Exclude discharges with status death or transfer to a Skilled Nursing Facility (SNF). Exclude inpatient stays with value sets related to: Nonacute Inpatient Stay, Mental and Behavioral Health, Chemical Dependency and Rehabilitation, IPU Exclusions, Maternity and Delivery, Newborn/Neonates, or Surgery Naming Format The reports are listed in chronological order with the most recent report at the top. They have the following naming format: MO Reports: <MO Name>_CC_IPXQYY.xls Practice Reports: <MO Name>_<Practice Name>_CC_IPXQYY.xls Revised: 2019-01-11 Care_Coordination_Report_Quick_Reference.docx Page 6 of 9

Report Columns The following fields are included in each report: Managing Organization and Practice Name MO/PU ID Number of Acute Inpatient Discharges with a PCP visit within 14 days of the discharge date in <Quarter> <Year> Number of Acute Inpatient Discharges in <Quarter><Year> Percentage of Acute Inpatient Discharges with a PCP visit within 14 days of the discharge date Sort Order Managing organization reports contain information for each practice in alphabetical order by practice name. This is based on the provider hierarchy file for the rolling quarter. Revised: 2019-01-11 Care_Coordination_Report_Quick_Reference.docx Page 7 of 9

PCMH Care Coordination Claims Detail Report This report provides member-level demographic and claims detail information for patients who are included in the numerator of the Percentage of Patients with a Care Management Claim reports. It provides managing organizations and practices the ability to see which care management claims and patients are being counted towards their metrics. Unlike the population included in the aggregated Care Coordination reports, patients are not deduplicated, so all claims for a patient in the reporting period are included. However, as with the aggregated Care Coordination reports, patients whose only claim is for the G9007/Coordinated care fee, scheduled team conference procedure code are not displayed in the Detail reports. Naming Format The reports are listed in chronological order with the most recent report at the top. They have the following naming format: MO Reports: <MO Name>_Care_Management_Detail_XQYY.xls Practice Reports: <MO Name>_<Individual Practice Name>_Care_Management_Detail_XQYY.xls Report Columns The following fields are included in each report: Managing Organization Name Practice Name Practice ID Attributed PCP Name Attributed PCP NPI Patient Fist Name Patient Last Name Patient Date of Birth Patient Gender Service Date Procedure Code Servicing Provider NPI Servicing Provider First Name Servicing Provider Last Name Billing Provider NPI Billing Provider Name Claim Status Codes Provider Practice Flag (Indicates if the Servicing Provider is attributed to the same practice as the member s attributed PCP for the month of service. Y = Yes, N = No) Payer Specific Member ID Revised: 2019-01-11 Care_Coordination_Report_Quick_Reference.docx Page 8 of 9

Sort Order The reports are sorted in the following order: 1. Managing Organization name 2. Practice Name 3. Patient Last Name Revised: 2019-01-11 Care_Coordination_Report_Quick_Reference.docx Page 9 of 9