EU e-government Action Plan

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CEMR EMPLOYERS PLATFORM Brussels, 23rd March 2011 EU e-government Action Plan 2011-2015 Thanassis CHRISSAFIS European Commission DGINFSO-H2 Harnessing ICT to promote smart, sustainable & innovative Government

i2010 Decade of egovernment 2001 1st EU egovernment Conference (Brussels) 2003 Conference/Ministerial Declaration (Como) 2005 Conference/Ministerial Declaration (Manchester) 2006 egovernment Action Plan (Council) 2007 Conference / Ministerial Declaration (Lisbon) - National Progress Report & Benchmarking Report - Good practice & Community sharing 2009 Conference / Ministerial Declaration (Malmö) Significant progress in delivering online public services Next phase of egovernment 2010-2015

Transformation of egovernment Source: 8th Benchmark Measurement, November 2009

Reminder: Ministerial Declaration Empowerment User Centric services Collaboratives production Re-use of information Transparency Involvment of Citizens Single Market Personal Mobility Business Mobility Ministerial Declaration E & E Cross Border Services Administrative burden Organisation Process Green Government Pre-conditions Key Enablers Interoperability Innovation

Strong Political Momentum egovernment Ministerial Declaration (Malmö, November 2009) Political commitment of all EU egovernment Ministers Industry s support with the egovernment Industry Declaration Citizen s view in the Open (Citizens) Declaration: transparency, participation, empowerment 4 PILLARS User empowerment Single Market Efficiency and Effectiveness Pre-conditions

From the Malmö Ministerial Declaration to the European egovernment Action Plan Consultations with Member states and stakeholders Study and survey Preparation of the Action Plan. Council Conclusions Jan-Sept Q1 2011 2009 2010 2011 15 Dec 2010 Belgian Presidency egovernment conference Adoption of the Action Plan by the Commission

The European egovernment Action Plan 2011-2015 Set of actions to implement Malmö Declaration Development in close cooperation with Member States Built on the success Action Plan 2006-2010 Firmly connected to the Digital Agenda for Europe

The European egovernment Action Plan 2011-2015 Empowering citizens and businesses Strengthening the Internal Market The 4 pillars of the Action Plan (and Malmö) Improving efficiency and effectiveness of administrations Provide key enablers and preconditions

egovernment in the Digital Agenda for Europe adopted May 2010 adopted Dec 2010 14 actions 101 actions 40 actions DAE, 8 pillars Digital Single Market Interoperability and Standards Trust and Security Fast and ultra fast internet access Research and innovation Digital literacy, skills and inclusion ICT-enabled benefits for EU society - egovernment- International aspects egov Action Plan 4 priorities User empowerment Single Market Efficiency and Effectiveness Pre-conditions

egovernment in the Digital Agenda for Europe DAE vs egov Action Plan Digital Single Market (P1) Interoperability and Standards (P2) Digital literacy, skills and inclusion (P6) ICT-enabled benefits for EU society (P7) 3 Revision of the Directive on Re-use of Public Sector Information (PSI) 8 Revision of the esignature Directive 35 24 Adopt a European Interoperability Strategy and Framework 32 26 Implement the European Interoperability Framework (MS) 34 27 Implement Interop. Malmö and Granada Declarations (MS) 34 64 Ensure full accessibility of public sector websites by 2015 1 83 eid and eauthentication: decision on mutual recognition 35 84 Seamless cross-border public services (CIP & ISA) 36 86 Implement cross border eenvironment services 17 87 White Paper on interconnection of eprocurement capacity 24 88 ecommission 2011-2015 Plan 27 89 Fully interoperable egovernment services (MS) 90 Points of Single Contact functioning as fully fledged egovernment centres (MS) 91 Common list of key cross-border public services (MS) 22 8 17 22 18 User empowerment 14 Actions Single Market 10 Actions Efficiency and Effectiveness 7 Actions Pre-conditions 9 Actions

egovernment in the Digital Agenda Action plan s point of view User empowerment Ensure full accessibility of public sector websites by 2015 Revision of the Directive on Re-use of Public Sector Information + 12 other actions Single Market Seamless cross-border public services (CIP & ISA) Implement eenvironment services White Paper on interconnection of eprocurement capacity Fully interoperable egovernment services (MS) Points of Single Contact functioning as fully fledged egovernment centres (MS) Common list of key cross-border public services (MS) + 4 other actions Efficiency and Effectiveness ecommission 2011-2015 Plan + 6 other actions Pre-conditions Revision of the esignature Directive eid and eauthentication: decision on mutual recognition Adopt a European Interoperability Strategy and Framework Implement the European Interoperability Framework (MS) Implement Interop. Malmö and Granada Declarations (MS) + 4 other actions

Type of Actions engagement of the MS in the implementation Part of the actions require MS to lead and provide the resources. EC will help by supporting, organising exchanges of best practices, etc EC and MS working together : Actions aiming at ensuring cross-border public services Implementation of the enabling conditions: EC lead notably on measures such as adopting legal instruments, setting standards, ensuring interoperability, formulating common frameworks, implementing generic tools, providing technical building blocks and ensuring interoperability

Implementation Surveys eid survey Workshops Events Poznan Ministerial Conference Cross-border services Studies Collaborative production of services Projects Research CIP

Events Poznan egovernement Ministerial Conference November 2011

The European egovernment Action Plan 2011-2015 Targets By 2015 50% of citizens will have used egovernment services (42% in 2010) 80% of businesses will have used egovernment services (75% in 2010) A number of key cross-border services will be available on-line Other targets will be set with MS during the lifetime of the AP

The European egovernment Action Plan 2011-2015 More info: http://ec.europa.eu/information_society/activities/egove rnment/action_plan_2011_2015/index_en.htm