AGENDA 1-9-2019 58th Annual North Carolina City and County Management Seminar Benton Convention Center, City of Winston-Salem February 6 8, 2019 WEDNESDAY, February 6, 2019 9:00-1:00 PRECONFERENCE SESSION ICMA Workshop 1 (Salem 3AB) Moving Your Organization toward Higher Performance Regardless of the size or location of our organizations, we are all challenged by the same types of issues increased demands for services, reduced revenues, negative perceptions of government and disengaged workers. This workshop will challenge you to think differently about how your organization can work! Key concepts of the High- Performance Organization Model to be discussed include Developing the New Government Employee, Doing the Work of Leadership at all Levels of the Organization, Deciding your Leadership Philosophy, Focusing on both the Vision and the Culture of your Organization, and Building Capacity through Employee Teams. The program will afford participants opportunities for small group discussion and encourage thinking about next steps to move their organizations toward higher performance. (Practice Groups: 4 -Staff Effectiveness and 6- Strategic Leadership) Brian Bosshardt, City Manager, City of Bedford, TX 12:00 Registration (Salem Foyer) 12:00-1:30 Executive Committee Meeting (Conference 1) 1:30-2:45 Program Planning Committee Meeting (Conference 2) Civic Education Committee Meeting (Salem 1B) 2:00-2:45 Help is at Hand: Orientation for New Managers and Association Members (Salem 1A) This session will review the resources available from NCCCMA to assist members, especially professional development opportunities for new managers and support for managers in transition. Carl Stenberg, Professor, UNC School of Government Jeff Repp, Town Manager, Town of Boiling Spring Lakes, and Chair, NCCCMA Professional Development Committee Lydian Altman, Senior Manager, Leadership Curriculum Development Center for Public Leadership and Governance, UNC School of Government 2:45-3:00 Break
3:00-3:45 Welcome and Introductions (Salem 2) Grant Goings, President, NCCCMA, City Manager, City of Wilson Lance Metzler, Program Chair, NCCCMA, County Manager, Rockingham County John Connet, Past President, NCCCMA, City Manager, City of Hendersonville Mike Smith, Dean, School of Government 3:45-5:00 KEYNOTE ADDRESS (Salem 2) When the Battle over Confederate Statues Lands on Your Doorstep Twice. As the former City Manager in Charlottesville, Virginia and current Chapel Hill Town Manager, Maurice Jones will provide insight on the challenges of managing a municipality when communities confront the legacy of the Confederacy and the monuments erected to highlight that history. He will offer a firsthand account of the legal, political and personal trials associated with our country s on-going debate over the future of these memorials and their proper place in modern society. Maurice Jones, Town Manager, Town of Chapel Hill 5:15 7:00 Reception (Winston/Salem Foyer) THURSDAY, FEBRUARY 7, 2019 7:30-8:30 Alumni Breakfasts Appalachian State University (Gaines 2 Embassy) East Carolina University (Conference 2) North Carolina State University (Winston 3C) UNC-Chapel Hill (Gaines 1 Embassy) UNC Charlotte (Salem 1C) UNC Greensboro (Winston 3A) UNC Wilmington (Conference 1) Western Carolina University (Winston 1C) 7:30 Continental Breakfast (Winston/Salem Foyer) 8:30 Late Registration (Salem Foyer) 8:45-10:00 CONCURRENT SESSIONS 1. Session I (Winston 1AB) Psychology of Pay Employee pay is a major factor in a city or county s ability to maintain a highperforming workforce. Contrary to what some might argue, pay matters dearly to local government employees; it is a symbol of individual value and conveys organizational fairness. This session explores the latest research on the psychology of pay, pay philosophies and processes, and creative approaches used by NC local governments to address pay issues. It will also spark group discussion around competitive job markets and the role of citizen education on pay. Leisha DeHart-Davis, Professor, UNC School of Government 2
10:00 10:15 Break Todd Carpenter, Deputy City Manager, City of Gastonia Bonnie Hammersley, County Manager, Orange County Lloyd Payne, City Manager, City of Concord 2. Session II (Salem 3AB) Got Issues? Leverage the Community to Help Solve Them Is your community dealing with a challenging issue? Sometimes engaging other community organizations is the key to making progress! The Collective Impact Model is a structured form of community collaboration that can be applied to many problems that cities and counties deal with. Learn what the Collective Impact Model is and how Transylvania County and Wilkes County/Wilkesboro have successfully used and adapted it to deal with complex problems that are difficult for any single organization to solve. Matthew Roylance, Assistant Town Manager, Town of Garner Willow Jacobson, Professor, UNC School of Government Jaime Laughter, County Manager, Transylvania County Heather Murphy, Executive Director, The Health Foundation 3. Session III (Salem 1AB) The Missing Link: How to Get Started with Affordable Housing Is your community missing something? Do you need more housing for your police officers? Teachers? Seniors? Do you want to be a community where people can work and live? In order to meet the increasing demand for affordable housing in our communities, local governments must get involved. Promoting affordable housing in your community requires community education, partnerships, and a variety of financing tools. This panel will provide an overview of how to get started with affordable housing in your community, including: financing strategies, effective partnerships, deal structuring, and overcoming community skepticism. Drew Havens, Town Manager, Town of Apex Ashley Anderson, Attorney, Sanford Holshouser Rhett Fussell, Executive Director, Raleigh Area Land Trust Gregg Warren, President, DHIC 10:15-11:30 CONCURRENT SESSIONS 1. Session I (Winston 1AB) Identification of Human Trafficking: The Untapped Potential of Local Government The managers on the panel will discuss the first steps they have taken to learn how to broaden awareness, identify indicators, encourage intervention, and better connect with local service providers. 3
Margaret Henderson, Lecturer & Director, Public Intersection Project, UNC School of Government Scott Elliott, County Manager, Pitt County Christine Long, Executive Director, NC Human Trafficking Commission David Parrish, City Manager, City of Greensboro 2. Session II (Salem 3AB) Economic Development Incentives: A Matrix Approach Economic development incentives and the process for determining them can be difficult. The panel will discuss what promising practices are being utilized including thresholds, numerical ranking/scoring matrixes, cost-benefit, and how the request achieves core objectives. This session is for Towns/Cities/Counties of all sizes. Attendees will leave with best practices, ideas, and tools for consideration in their community. John Eller, County Manager, Davie County Chris Dillon, Assistant County Manager, Wake County Kyle Haney, Economic Development Specialist, Forsyth County Scott Millar, President, Catawba County Economic Development Corporation Greg Payne, Vice-President, Economic Leadership, LLC Michael Peoples, City Manager, City of Gastonia 3. Session III (Salem 1AB) Preventing Suicides for First Responders This session will focus on Henderson County s Wellness Clinic and their new endeavor in into managing Behavioral Health. They were recognizing the multifacetted approach to physical health that largely stemmed from poor behavioral health management. After losing two 20 plus year first responders and already with the knowledge of decreased access to mental health services, the county decided to integrate behavioral health into our overall wellness approach. Megan Powell, Budget Manager, Henderson County Jimmy Brissie, Emergency Services Director, Henderson County Jamie Gibbs, Clinic Manager, Henderson County Michael Tui-II, Behavioral Health Counselor, Henderson County Steve Wyatt, County Manager, Henderson County 4. Session IV (Winston 3B) Lead for North Carolina Focus Group NCCCMA is a partner in an exciting initiative to serve local governments and to attract young talent to our communities. Lead for North Carolina is a pilot state affiliate of Lead for America, a national nonprofit organization. Other partners are the School of Government, NCLM, and NCACC. The mission of LFA is to bridge the gap between local governments and aspiring young leaders through implementing a fellowship program that would place recent college graduates in 4
municipalities and counties across the state for two years. LFNC s goal is to recruit, train, and support up to 40 Fellows in year 1 and another 60 in year 2. Priority will be given to economically depressed communities, jurisdictions recovering from Hurricanes Matthew and Florence, and tobacco-dependent localities. The focus group will address the types of projects Fellows could work on, and identify the desirable knowledge, skills, and abilities they should possess. Conveners: Grant Goings, President, NCCCMA, City Manager, City of Wilson Mike Smith, Dean, School of Government Joe Nail, President, Lead for America 11:30-1:00 PRESIDENT S LUNCHEON (Salem 2) The luncheon program includes introduction of NCCCMA MPA scholarship recipients, recognition of Life Members, recognition of sponsors, and Memorable Moments in Management. 1:00 2:00 CONCURRENT SESSIONS 1. Session I (Winston 1AB) Business Meeting 2:00-2:15 Break 2. Session II (Salem 3AB) MPA Student Guide to the First Few Years MPA students get to learn what it s like starting a career in today s times. Managers will share experiences and advice about interviews, contracts, council/commission/manager relationships, and what to expect in your first few years of local government management. Patrick Niland, Town Manager, Town of Wingate Matthew Christian, Town Manager, Town of Mt. Gilead Elton Daniels, Town Manager, Town of Selma Michael James, Assistant to the County Manager, Union County Rachel Kelley, Assistant City Manager, City of Burlington 2:15-3:30 NCLM (Winston 1AB) & NCACC (Salem 3AB) Legislative Updates 3:30-4:30 MPA Directors Meeting (Twin City Boardroom) 3:30-5:30 WORKSHOPS 1. Mobile Workshop 1 Historic Transformations: A Tale of Two of Winston-Salem s Most Iconic Transformations Learn about the impressive transformation underway in two of the most iconic locales in Winston-Salem: The Wake Forest Innovation Quarter and the historic Union Station train depot. This mobile workshop will offer you the opportunity to learn about the unique histories of these sites and gain insight into the process 5
undertaken to transform these formerly dormant and blighted areas into significant community anchors. 2. Mobile Workshop 2 Partners in Crime Labs: A Local Look at Joint Forensic Services Forsyth County and the City of Winston-Salem recently consolidated their crime scene and forensic services units. The result is a more efficient, cost-effective, and holistic approach to crime investigation a showcase for the power of a local government partnership. The tour of the Forensic Services Division will provide an insider s look at some of those efficiencies and improvements made possible through the consolidation. Ronda Tatum, Deputy County Manager, Forsyth County Catrina Thompson, Police Chief, City of Winston-Salem 3. Workshop 3 (Winston 1C) Local Government Corruption: Screening and Discussion of All the Queen s Horses We will screen the documentary, All the Queen s Horses, which investigates the largest municipal embezzlement in U.S. history. After the film, there will be a discussion of lessons learned from the case. Kimberly Nelson, Associate Professor, UNC School of Government 4. Workshop 4 (Winston 2) Speed Networking for MPA Students This is a lively, fast-paced opportunity to network and develop professional connections in four or five 10-minute speed coaching sessions. Michelle Lancaster, Assistant County Manager, Union County 6:00-7:00 Public Executive Leadership Academy (PELA) Reception for Graduates and 2019 Prospective Applicants (Salem 3C) 6:00-7:00 ICMA Student Chapter Reception 6:00-7:00 Conference Reception (Winston/Salem Foyer) FRIDAY, FEBRUARY 8, 2019 7:30 Late Registration (Salem Foyer) 7:30 Continental Breakfast (Salem Foyer) 8:15-9:45 Keynote II (Salem 2) Leadership is a Marathon This session is designed to fire up and inspire leaders in local government to achieve greater victories in their communities. Matt Jones accomplishes this through telling his against all odds story of conquering cancer three times, running marathons around the world, and research from his book Leadership is a Marathon. The session is upbeat, 6
9:45-10:00 Break energetic, full of humor, and tailored to fit levels of local government leadership who have specific needs, challenges, and goals. Korena Weichel, Interim City Manager, City of Creedmoor Matt Jones, Matt Jones International, Austin, TX 10:00-11:30 Mobile Workshop: Historic Transformations: A Tale of Two Winston-Salem s Most Iconic Transformations Learn about the impressive transformation underway in two of the most iconic locales in Winston-Salem: The Wake Forest Innovation Quarter and the historic Union Station train depot. This mobile workshop will offer you the opportunity to learn about the unique histories of these sites and gain insight into the process undertaken to transform these formerly dormant and blighted areas into significant community anchors. 10:00-12:30 ICMA Workshop 2 (Salem 1AB) Creating a Life Map: A Year of Living Purposefully This workshop focuses on taking time away from our overwhelming responsibilities and nonstop changes to take a hard look at the baggage we are carrying to determine whether what we re carrying is moving us forward or weighing us down. This session will help participants gain clarity on the motivations, passions, and purpose [that] is crucial to the pursuit of a happy, fulfilled life. Along the way life changes as does the life map which means that repacking our bags is a lifelong process. The workshop will be tailored to the work that you do and situations specific to the participants. It is highly interactive. Onsite coaching to identify what is working well and what could be done better will be an important part of this workshop. (Practice Group Group 5 - Personal Resilency and Development) Felicia Logan, Director of Leadership Development, ICMA 7