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EDUCATION TO WORKFORCE LAUNCH EVENT AGENDA WELCOME & INITIATIVE OVERVIEW HALA MODDELMOG & STEVE LEWIS PROJECT SUMMARY NATE BOAZ FINDINGS & RECOMMENDATIONS AMY LANCASTER QUESTIONS CALL TO ACTION & CLOSE NATE BOAZ 2

WELCOME & INITIATIVE OVERVIEW HALA MODDELMOG PRESIDENT & CEO, METRO ATLANTA CHAMBER STEVE LEWIS CHAIR, EDUCATED WORKFORCE COUNCIL MANAGING PARTNER, TROUTMAN SANDERS

REPORT REFRESH OVERVIEW NATE BOAZ SENIOR MANAGING DIRECTOR, ACCENTURE TALENT STRATEGY & LEADERSHIP DEVELOPMENT

OVERVIEW AND BACKGROUND DEMAND SUPPLY OPPORTUNITY 166 % Growth in GA job postings over last 5 years 6x Undersupplied in healthcare vs. recent associate s degree grads 35 th Georgia (4.7%) National Average (4.4%) 5 % In GA job posting between 2015 and 2016; during the same time period national job postings declined by 3% 4x 3x Undersupplied in business mgmt. & marketing vs. recent associate s degree grads Undersupplied in computer occupations vs. recent bachelor degree grads 49 th Georgia is 49 out of 50 for Economic Mobility While Georgia is creating job demand at an unprecedented rate, like other states, we have a skills gap that needs to be addressed. Sources: BLS December 2016 and August 2017, Burning Glass, IPEDS, The Stanford Center on Poverty & Inequality, and LendEdu 6

WHAT S CHANGED IN 2017 1 THIS IS A MULTI-YEAR JOURNEY 2 SUSTAINABILITY MATTERS 3 AWARENESS IS A KEY SUCCESS FACTOR 7

DEMAND

MOST IN-DEMAND OCCUPATIONS GEORGIA 15 Most In-Demand Georgia Occupations (by total # of job postings from 2011-2016) 0 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 180,000 Registered Nurses Software Developers Tractor-Trailer Drivers Sales Reps, Wholesale Computer Occupations Retail Salespersons Managers, All Other Customer Service Reps Retail Sales Supervisors Management Analysts Accountants & Auditors Food Prep & Server Supervisors Maintenance & Repair Workers Sales Managers Secretaries & Admin Assts 7,914 15,841 11,540 14,001 10,492 11,536 7,669 7,491 10,061 26,291 22,194 7,101 6,749 6,218 5,035 9,884 10,965 9,737 5,457 6,351 6,922 13,218 17,276 6,726 6,442 6,494 6,547 6,656 25,040 6,966 7,349 7,923 10,410 7,007 7,353 15,836 18,979 14,646 21,417 15,731 8,427 6,555 9,298 6,914 23,264 14,365 23,621 11,543 10,131 8,964 8,571 6,330 8,030 19,162 19,377 14,654 16,324 9,350 10,884 10,197 9,501 7,782 Note: [1] The occupations referenced in this report align with the Bureau of Labor Statistics 2010 Standard Occupational Classification (SOC) system. [2] Sales Reps, Whsle & Mfg, (Ex Tech & Sci Pdcts) is abbreviation of Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products [3] 1st-Line Supvrs of Retail Sales Workers is abbreviation of First-Line Supervisors of Retail Sales Workers [4] 1st-Line Supvrs of Food Prep & Svg Workers is abbreviation of First-Line Supervisors of Food Preparation and Serving Workers [5] Secretaries & Admin Assts, (Ex. Legal, Med, and Exec) is abbreviation of Secretaries and Administrative Assistants, Except Legal, Medical, and Executive [6] Maintenance and Repair Workers, Gen is abbreviation for Maintenance and Repair Workers, General. 21,672 15,008 9,474 22,320 27,194 22,360 24,163 16,388 16,670 18,388 48,834 23,527 20,661 16,015 22,131 21,667 27,450 16,520 43,082 32,160 33,279 24,401 28,461 50,145 27,630 25,607 26,690 57,647 2011 2012 2013 2014 2015 2016 10

MOST IN-DEMAND OCCUPATIONS GEORGIA 15 Most In-Demand Occupations at all award levels in Georgia Entry-Level Average Annual Wages Living Wage: $23,608 Managers, All Other Sales Managers Software Developers Computer Occupations Management Analysts Registered Nurses Accountants & Auditors Sales Reps, Wholesale Tractor-Trailer Drivers Secretaries & Admin Assts Retail Sales Supervisors Maintenance & Repair Workers Customer Service Reps Food Prep & Servers Supervisors Retail Salespersons $29,900 $25,400 $23,300 $23,200 $21,300 $21,200 $19,300 $16,900 $48,600 $48,100 $45,400 $52,600 $61,200 $57,700 $68,000 Key Average Entry-level Annual Wages Required Education Level No Minimum Education High School /Certificate Associate s Degree Bachelor s Degree $0 $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 $70,000 $80,000 Note: [1] Sources: occupational wages, 2016 Chmura Economics (JobsEQ); living wage - Living Wage Calculator (MIT) [2] Living Wage Line is based off calculation of $11.35/hour that an individual must earn to support him/herself in Georgia as a sole provider working full-time [3] Registered Nurses shows Associate s and Bachelor s required education to reflect the shifting degree requirements for the occupation [4] All Entry Level Postings include postings that explicitly require 0-2 years of experience plus a percentage of postings with unlisted experience - applying the equivalent to the percentage of postings with 0-2 years experience of the postings that list an experience requirement to postings with unlisted experience. 11

# of Job Postings MOST IN-DEMAND OCCUPATIONS GEORGIA 15 Most In-Demand Occupations at all award levels in Georgia # of Entry-Level job postings from 2011 2016 and Projected Growth Rate 120,000 100,000 80,000 60,000 40,000 20,000 0 Projected Statewide Change in Employment, Q1 2017 - Q1 2022 Key # of entry level job postings Required Education Level No Minimum Education High School /Certificate Associate s Degree Bachelor s Degree 14 12 10 8 6 4 2 0 Projected Growth Rate Note: [1]) Sources: Burning Glass; Chmura Economics (JobsEQ) [2] Projected employment growth rates are specific to each occupation in Georgia over a five-year period (Q1 2017-Q1 2022). The five-year growth rates, published by Chmura Economics (JobsEQ), are adapted for regional growth patterns using national projections from the BLS occupational forecasts for 2014-2024 as a basis. [3] All Entry Level Postings include postings that explicitly require 0-2 years of experience plus a percentage of postings with unlisted experience - applying the equivalent to the percentage of postings with 0-2 years experience of the postings that list an experience requirement to postings with unlisted experience. 12

MOST IN-DEMAND BASELINE SKILLS Percentage of Entry-Level Job Postings Including a Most In-Demand Baseline Skill in Georgia in 2016 Baseline Skill Percentage of Entry Level Job Postings Requiring Skill Communication Skills 44% Writing 25% Physical Demand 20% Organizational Skills 20% Computer Skills 16% Problem Solving 16% Detail-Oriented 15% Team Work/ Collaboration 14% Planning 13% Building Effective Relationships 11% Research 10% English 10% Multi-Tasking 10% Time Management 9% Troubleshooting 8% Burning Glass Definition for Baseline Skill: Baseline skills include cross-cutting or foundational skills that are found across industries and occupations. These include things like organizational skills, communication skills, and project management. Note: [1] Source: Burning Glass [2] All Entry Level Postings include postings that explicitly require 0-2 years of experience plus a percentage of postings with unlisted experience - applying the equivalent to the percentage of postings with 0-2 years experience of the postings that list an experience requirement to postings with unlisted experience. 13

MOST IN-DEMAND SPECIALIZED SKILLS Percentage of Entry Level Job Postings Including a Most In-Demand Specialized Skill in Georgia in 2016 Specialized Skill % of Entry Level Job Postings Requiring Skill Customer Service 28% Sales 21% Microsoft Excel 17% Scheduling 15% Microsoft Office 14% Retail Setting 12% Supervisory Skills 11% Customer Contact 11% Repair 11% Patient Care 9% Budgeting 8% Inspection 8% Microsoft Word 8% Microsoft PowerPoint 6% Project Management 6% Burning Glass Definition for Specialized Skill: Specialized skills include professional and occupation-specific skills requested in job postings, which can run the gamut from things like accounting and sales to database administration and welding. Note: [1] Source: Burning Glass [2] All Entry Level Postings include postings that explicitly require 0-2 years of experience plus a percentage of postings with unlisted experience - applying the equivalent to the percentage of postings with 0-2 years experience of the postings that list an experience requirement to postings with unlisted experience. 14

MOST IN-DEMAND SOFTWARE SKILLS Percentage of Entry Level Job Postings Including a Most In-Demand Software Skill in Georgia in 2016 Software Skill % of Entry Level Job Postings Requiring Skill Microsoft Excel 17% Microsoft Office 14% Microsoft Word 8% Microsoft PowerPoint 6% Microsoft Access 2% Microsoft Outlook 2% Programming Skill % of Entry Level Job Postings Requiring Skill SQL 4% JAVA 2% Oracle 2% JavaScript 2% SAP 2% LINUX 2% Salesforce 2% SQL Server 1% Microsoft C# 1% Burning Glass Definition for Software Skill: Software skills include specific computer programs requested in job postings as well as programming skills (including languages like Java and Perl). Note: [1] Source: Burning Glass [2] All Entry Level Postings include postings that explicitly require 0-2 years of experience plus a percentage of postings with unlisted experience - applying the equivalent to the percentage of postings with 0-2 years experience of the postings that list an experience requirement to postings with unlisted experience. Copyright 2017 Metro Atlanta Chamber 15

SUPPLY

MOST CONFERRED PROGRAMS OF STUDY 15 MOST CONFERRED PROGRAMS OF STUDY IN GEORGIA AS OF 2015-2016 ACADEMIC YEAR (BY # OF DEGREES/CERTIFICATES CONFERRED) 2015-2016 2014-2015 2013-2014 2012-2013 2011-2012 Note: [1] Source: Integrated Postsecondary Education Data System (IPEDS), 2011-2016 [2] Business, Management, Mktg., & Related Support Services is abbreviation of Business, Management, Marketing, and Related Support Services [3] Homeland Security/Law Enforcement is abbreviation for Homeland Security, Law Enforcement, Firefighting and Related Protective Services [4] Degrees and Certificates conferred Data provided by IPEDS. 1 1 1 1 1 2 2 2 2 2 3 3 3 3 3 4 5 4 5 6 6 7 7 8 8 9 10 9 4 4 5 5 6 6 6 7 10 10 11 11 11 12 13 12 13 8 4 5 7 7 8 8 9 9 9 12 12 13 14 14 14 15 16 16 10 10 11 11 13 15 17 12 13 14 15 17

TALENT GAPS - CERTIFICATES Most Conferred Certificate Programs in Georgia for 2015-2016 Academic Year vs. Entry-Level Job Postings in 2016 for that Education Level Health Professions 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 6,608 11,581 10,868 Business, Management, Marketing 48,144 Mechanic & Repair Technologies Personal and Culinary Services Precision Production Computer & Information Sciences Homeland Security/Law Enforcement Family & Consumer Sciences Transportation & Materials Moving Construction Trades* 2,350 1,874 2,286 4,322 2,007 586 1,643 1,153 2,812 4,377 6,524 6,241 5,263 6,948 5,293 8,032 Talent Supply- Certificates Conferred Conferred Talent Demand- Entry Level Job Postings* Note: [1] Source: Integrated Postsecondary Education Data System (IPEDS), 2015-2016; Burning Glass, 2016, JobsEQ, 2017 [2] For Construction Trades, positions are not filled through web-based sources that Burning Glass can leverage; therefore, demand was obtained through JobsEQ using the annual average for 3-year projected Total Replacement and Growth Demand. [3] Homeland Security/Law Enforcement is abbreviation for Homeland Security, Law Enforcement, Firefighting and Related Protective Services [4] All Entry-Level Postings include postings that explicitly require 0-2 years of experience plus a percentage of postings with unlisted experience - applying the equivalent to the percentage of postings with 0-2 years experience of the postings that list an experience requirement to postings with unlisted experience [5] Analysis assumes a closed talent market-migration is unaccounted for [6] IPEDs is the source for awards conferred, used as a proxy for talent supply. Burning Glass is the source for entry-level job postings, used as a proxy for talent demand. The Burning Glass data was pulled at the occupational level and includes all entry-level job postings requesting High School/Vocational Education.

TALENT GAPS ASSOCIATE S DEGREES Most Conferred Associate s Programs in Georgia 2015-2016 Academic Year vs. Entry-Level Job Postings in 2016 for that Education Level. Liberal Arts & Sciences 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 N/A 4,668 7,204 Health Professions 27,564 Business, Management, Marketing Computer & Information Sciences 2,543 1,008 1,684 11,449 Homeland Security/Law Enforcement Mechanic & Repair Technologies Personal and Culinary Services Education Engineering Technologies Legal Professions & Studies 858 1,090 745 1,033 742 728 643 693 229 309 199 89 Talent Supply- Associate s Degrees Conferred Talent Demand- Entry Level Job Postings [1] Liberal Arts and Sciences, General Studies and Humanities shows N/A demand because the related occupation is post-secondary teaching which requires additional education beyond the Associate s degree level [2] Homeland Security/Law Enforcement is abbreviation for Homeland Security, Law Enforcement, Firefighting and Related Protective Services [3] All Entry Level Postings include postings that explicitly require 0-2 years of experience plus a percentage of postings with unlisted experience applying the equivalent to the percentage of postings with 0-2 years experience of the postings that list an experience requirement to postings with unlisted experience [4] Analysis assumes a closed talent market-migration is unaccounted for [5] IPEDs is the source for awards conferred, used as a proxy for talent supply. Burning Glass is the source for entry-level job postings, used as a proxy for talent demand. The Burning Glass data was pulled at the occupational level and includes all entry-level job postings requesting Associate s Education. Source: Source: Integrated Postsecondary Education Data System (IPEDS), 2015-2016; Burning Glass, 2016

TALENT GAPS BACHELOR S DEGREES Most Conferred Bachelor s Programs in Georgia 2015-2016 Academic Year vs. Entry-Level Job Postings in 2016 for that Education Level. 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 Business, Management, Marketing 10,374 25,592 Health Professions 5,290 14,354 Biological & Biomedical Sciences 176 3,440 Psychology 2 3,235 Social Sciences 92 3,214 Education 2,920 4,336 Engineering 2,892 1,832 Visual & Performing Arts 667 2,870 Communication, Journalism Computer & Information Sciences 2,823 776 2,200 6,641 Supply- Bachelor s Degrees Conferred Demand- Entry Level Job Postings Note: [1] For Education, job postings through web-based sources that Burning Glass can leverage do not adequately reflect demand per industry feedback; therefore, demand was obtained through JobsEQ using the annual average for 3-year projected Total Replacement and Growth Demand [2] All Entry Level Postings include postings that explicitly require 0-2 years of experience plus a percentage of postings with unlisted experience - applying the equivalent to the percentage of postings with 0-2 years experience of the postings that list an experience requirement to postings with unlisted experience [3] Analysis assumes a closed talent market-migration is unaccounted for [4] IPEDs is the source for awards conferred, used as a proxy for talent supply. Burning Glass is the source for entry-level job postings, used as a proxy for talent demand. The Burning Glass data was pulled at the occupational level and includes all entry-level job postings requesting Bachelor s Education. Source: Integrated Postsecondary Education Data System (IPEDS), 2015-2016; Burning Glass, 2016; JobsEQ

SUPPLY DEMAND GAPS & EARNING POTENTIAL

MEDIAN ANNUAL WAGES CERTIFICATES Median Annual Wages 2007 to 2013 for Most Conferred & Highest Earning Certificate Programs in Georgia One-Year and 5-Years Post-Graduation Median Earnings Median Earnings MOST CONFERRED CERTIFICATES $45,000 HIGHEST EARNING CERTIFICATES $45,000 $40,000 $40,000 $35,000 $35,000 $30,000 $30,000 $25,000 Living Wage Line: $23,608 $20,000 $15,000 $10,000 $5,000 $- $25,000 Living Wage Line: $23,608 $20,000 $15,000 $10,000 $5,000 $- One Year after Graduation Five Years after Graduation One Year after Graduation Five Years after Graduation Note: [1] Sources: Governor s Office of Student Achievement; Living Wage Calculator (MIT) [2] The Governor s Office of Student Achievement, Georgia Higher Learning & Earnings Snapshot, Employment and Earnings Outcomes of Georgia's Graduates from Colleges/Universities; data reflects graduates from 2007 to 2013; all dollar amounts have been converted to 2015 dollars to account for inflation. [3] Living Wage Line is based off calculation of $11.35/hour that an individual must earn to support him/herself in Georgia as a sole provider working full-time.

Median Earnings Median Earnings MEDIAN ANNUAL WAGES ASSOCIATE S DEGREES Median Annual Wages 2007 to 2013 for Most Conferred & Highest Earning Associate s Degree Programs in Georgia One-Year and 5-Years Post-Graduation MOST CONFERRED ASSOCIATE S DEGREES HIGHEST EARNING ASSOCIATE S DEGREES $50,000 $50,000 $40,000 $40,000 $30,000 $30,000 Living Wage: $23,608 $20,000 Living Wage: $23,608 $20,000 $10,000 $10,000 $- $- One Year after Graduation Five Years after Graduation One Year after Graduation Five Years after Graduation Note: [1] Sources: Governor s Office of Student Achievement; Living Wage Calculator (MIT) [2] The Governor s Office of Student Achievement, Georgia Higher Learning & Earnings Snapshot, Employment and Earnings Outcomes of Georgia's Graduates from Colleges/Universities; data reflects graduates from 2007 to 2013; all dollar amounts have been converted to 2015 dollars to account for inflation. [3] Living Wage Line is based off calculation of $11.35/hour that an individual must earn to support him/herself in Georgia as a sole provider working full-time.

MEDIAN ANNUAL WAGES BACHELOR S DEGREES Median Annual Wages 2007 to 2013 for Most Conferred & Highest Earning Bachelor s Degree Programs in Georgia One-Year and 5-Years Post-Graduation Median Earnings Median Earnings $80,000 MOST CONFERRED BACHELOR S DEGREES $80,000 HIGHEST EARNING BACHELOR S DEGREES $70,000 $70,000 $60,000 $60,000 $50,000 $50,000 $40,000 $40,000 $30,000 Living Wage: $23,608 $20,000 $30,000 Living Wage: $23,608 $20,000 $10,000 $10,000 $- $- One Year after Graduation Five Years after Graduation One Year after Graduation Five Years after Graduation Note: [1] Sources: Governor s Office of Student Achievement; Living Wage Calculator (MIT) [2] The Governor s Office of Student Achievement, Georgia Higher Learning & Earnings Snapshot, Employment and Earnings Outcomes of Georgia's Graduates from Colleges/Universities; data reflects graduates from 2007 to 2013; all dollar amounts have been converted to 2015 dollars to account for inflation. [3] Living Wage Line is based off calculation of $11.35/hour that an individual must earn to support him/herself in Georgia as a sole provider working full-time.

GEORGIA: YOUR TALENT, YOUR FUTURE KEY FINDINGS SUMMARIZED Growth in Georgia Job Postings Areas of Improvement Areas Needing Attention Earnings Outcomes There is a mismatch between the degrees / certifications being obtained and the current demand of entry-level jobs. Partnering together we can close the gap and improve employment outcomes. 25

GEORGIA: YOUR TALENT, YOUR FUTURE KEY OBJECTIVES Policy Recommendations Increase Access to Post- Secondary Education Accelerate Training & Education Pathways Increase Exposure & Awareness of in-demand jobs Incentivize Workforce & Employability Outcomes Enhance Education & Workforce Data Capabilities Practice Recommendations Increase Exposure & Awareness of in-demand jobs Prioritize Career Counseling and Career Advising Incorporate Industry-Relevant Training into Curricula 26

QUESTIONS

EDUCATION TO WORKFORCE LAUNCH EVENT AGENDA WELCOME & INITIATIVE OVERVIEW HALA MODDELMOG & STEVE LEWIS PROJECT SUMMARY NATHAN BOAZ FINDINGS & RECOMMENDATIONS AMY LANCASTER QUESTIONS CALL TO ACTION & CLOSE NATE BOAZ 29

CALL TO ACTION & CLOSE NATE BOAZ, SENIOR MANAGING DIRECTOR, ACCENTURE TALENT STRATEGY & LEADERSHIP DEVELOPMENT

GEORGIA S ACHIEVEMENTS IN CLOSING THE SUPPLY-DEMAND GAP Building Awareness yourtalentyourfuture.org Creating & Executing Programming Measuring Progress

ENGAGING AND BUILDING AWARENESS PROGRESS TO DATE AND HOW YOU CAN HELP MOVING FORWARD STUDENTS & JOBSEEKERS Put information in hands of influencers (counselors, parents, etc.) for moments that matter Participate in career conversations to understand high demand, high wage opportunities Develop soft skills through volunteer work / internships Build hard skills (sales, accounting, etc.), even if soft major POLICYMAKERS & EDUCATORS Develop workforce policies that lead to improved student, job seeker, and employer outcomes Shape curriculum based on employer guidance and skill needs Communicate workforce demand and desired skills to students and jobseekers BUSINESS COMMUNITY Advocate for workplace policies that help supply your pipeline needs Engage directly with educators and workforce developers to champion skills that you need Include specific skill requirements in job postings Expand internship and workplace learning opportunities

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YOUR TALENT YOUR FUTURE 2.0