Massachusetts Acute Care Hospital Readmissions Profile: July, 2012 to June, 2013 Steward Good Samaritan Medical Center September 2015

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Massachusetts Acute Care Hospital Readmissions Profile: July, 2012 to June, 2013 Steward Good Samaritan Medical Center September 2015 In June, 2015 the Center for Health Information and Analysis (CHIA) released Hospital-Wide Adult All-Payer Readmissions in Massachusetts: 2011-2013, its first annual report on hospital-wide all cause readmissions in the Commonwealth. That report applied the Hospital-Wide All-Cause Unplanned 30-day Readmission Measure developed by the Centers for Medicare and Medicaid Services (CMS) and the Yale Center for Outcomes Research to the adult all-payer population in the Commonwealth. It included detailed readmission statistics for the state as a whole and hospital-specific readmission rates for 62 acute-care hospitals. This readmission profile series provides more in-depth information on each hospital. This profile contains readmission statistics for Steward Good Samaritan Medical Center presented in the context of the statewide figures and of the patient population that Steward Good Samaritan serves. CHIA hopes that these reports will be useful to hospitals and to other stakeholders working to reduce readmissions in the Commonwealth. The profile is based on data submitted by Massachusetts acute-care hospitals to CHIA's Hospital Discharge Database (see www.chiamass.gov/case-mix-data/). It is important to note a few features of the Yale/CMS readmissions methodology as modified by CHIA for Massachusetts reporting. The calculations reflect the all-payer population. CMS reports on Medicare Fee-for-Service patients only. Readmissions from Steward Good Samaritan back to Steward Good Samaritan as well as those back to other acute-care hospitals in the Commonwealth are included. The calculations exclude primary psychiatric and obstetric discharges. The calculations include adults (age 18+) only. This profile primarily covers the state fiscal year FY13, from July, 2012 to June, 2013. Some data displays include the three-year period from July, 2010 to June 2013. Breakouts with fewer than 11 data points (e.g. discharges, readmissions, or patients) are suppressed to protect patient privacy. Please note, the bar graph on frequent users (page 6 top) and the bar graphs for payer and discharge setting (page 3 right) have been updated to ensure consistency in calculation methods across different CHIA readmissions data products. For definitions of the terms and methodology used in this report please see the statewide report. It is important to note that with the exception of the table on this page and the first figure on the next, the readmission rates reported here are not risk-adjusted. The patterns and trends reported in this profile reflect this hospital's patient casemix, practice patterns, and any licensure for providing specialized inpatient services. This report contains the following information profiling readmissions at Steward Good Samaritan. Except where indicated below, all displays cover the period from July 2012 to June 2013. Overview readmissions statistics Risk-standardized readmission rates by hospital type Readmission rates by quarter (July 2010 to June 2013) readmissions by time since discharge Readmission rates by age Readmission rates by payer type Readmission rates by discharge setting Diagnoses with the highest numbers and rates of readmissions Readmissions to other hospitals Readmissions among frequently hospitalized patients (July 2010 to June 2013) Detailed readmission figures for quarter, payer type, and discharge setting Overview Readmissions Statistics, July 2012 to June 2013 This table contains the overall readmission statistics for Steward Good Samaritan. The statewide figures are provided for comparison. Steward Good Statewide Samaritan Eligible Discharges 12,530 508,354 Readmissions 1,920 76,481 Readmission Rate 15.3% 15.0% Risk-Standardized Readmission Rate 15.0% 15.0% 1

All-Payer Risk-Standardized Readmission Rates by Hospital Type, July 2012 to June 2013 All-Payer Readmission Rate by Quarter, July 2010 to June 2013 This graph shows the distribution of risk-standardized readmission rates for hospitals. Steward Good Samaritan is indicated by the red dot. Please see the statewide report for information on how hospital types are defined. This graph shows the readmission rate for Steward Good Samaritan over time in comparison to the statewide rate. Length of Time Between Discharge and Readmission, July 2012 to June 2013 All-Payer Readmission Rates by Age, July 2012 to June 2013 These plots show the percentage of readmissions by week from the time of the initial discharge. This graph shows readmission rates by age for Steward Good Samaritan and for the state. 2

All-Payer Readmission Rate by Payer Type, July 2012 to June 2013 Payer Type Profile, July 2012 to June 2013 These plots show hospital and statewide readmissions broken out by the expected payer type. Vertical position of the box indicates the rate, and the size of the box is proportional to the number of readmissions. This chart compares the payer profile of discharges from Steward Good Samaritan that resulted in a readmission to the payer profile of all eligible discharges at Steward Good Samaritan. Note: "Self-Pay" and "Other" categories not shown. All-Payer Readmission Rate by Discharge Setting, July 2012 to June 2013 Discharge Setting Profile, July 2012 to June 2013 This graph shows readmission rate by the setting to which the patient was originally discharged. Note: SNF = skilled nursing facility, HHA = home with home health agency care. This graph shows the distribution of discharge settings for readmission discharges compared to all the eligible discharges at Steward Good Samaritan. Cells with < 11 cases are suppressed to protect patient privacy (indicated by "--"). 3

Top Diagnoses with Highest Rates of Readmission, July 2012 to June 2013 Top Diagnoses with Highest Numbers of Readmissions, July 2012 to June 2013 This plot shows the 10 discharge conditions with the highest rates of readmissions for Steward Good Samaritan and corresponding figures for those conditions statewide. Note: Only conditions with 25 or more discharges and 11 or more readmissions are included. These plots show the 10 discharge conditions with the highest numbers of readmissions at Steward Good Samaritan and the corresponding figures for those conditions statewide. The outlined bars represent the total number of discharges for each diagnosis, and the filled-in bars show the number of readmissions. The figures next to each bar give the readmissions rate. Note: Only conditions with 25 or more discharges and 11 or more readmissions are included. 4

Readmissions may occur to Other when patients Hospitals, return July to the 2012 same hospital to June as 2013 the one from which they were discharged, or to another hospital. Characteristics of Readmissions to Other Hospitals, July 2012 to June 2013 This figure shows the proportion of the readmissions from Steward Good Samaritan that were to another hospital, along with the corresponding statewide figure. This display provides more information on discharges from Steward Good Samaritan in which the patient was subsequently readmitted to another hospital. The top portion of the figure shows the top three other hospitals to which patients from Steward Good Samaritan were readmitted. The middle portion shows the regions in which these patients were readmitted. The bottom portion shows the types of hopsitals to which they were readmitted. The percentage for each bar represents the percentage that group represents of the total number of readmissions from Steward Good Samaritan that were readmitted to other hospitals. Due to data privacy concerns, only groups with 11 or more readmissions are listed. For definitions of the geographic regions, please see the statewide report. 5

All-Payer Readmissions among Frequently Hospitalized Patients, July 2010 to June 2013 Hospital Readmissions among Frequently Hospitalized Patients by Payer Type, July 2010 to June 2013 Number of Patients Percentage within Group Discharges Readmissions Readmission Rate (%) Patients with Frequent 1,505 100.0% 10,530 3,715 35.3% Hospitalizations Commercial 230 15.3% 1,234 366 29.7% Medicare 970 64.5% 7,164 2,610 36.4% Medicaid 237 15.7% 1,790 621 34.7% Patients without Frequent 16,935 100.0% 26,650 2,243 8.4% Hospitalizations Commercial 5,734 33.9% 7,873 456 5.8% Medicare 7,240 42.8% 12,778 1,351 10.6% Medicaid 2,936 17.3% 4,616 334 7.2% Total Patients 18,440 37,180 5,958 16.0% In the statewide report, CHIA reported readmissions for frequently hospitalized patients, defined as those with four or more admissions in any one-year period from July 2010 to June 2013. This chart shows the percentage of patients, discharges, and readmissions accounted for by frequently hospitalized patients at Steward Good Samaritan. This table shows the breakdown of patients at Steward Good Samaritan with frequent hospitalizations by payer type, and the associated readmission rates for these groups. Note: Percentages within groups do not sum to 100 because the table excludes "Self-Pay" and "Other" categories which together sum to less than 5% of discharges. Patients with frequent hospitalizations are defined as those with four or more admissions in any one-year period from July 2010 to June 2013. Cells with fewer than 11 cases are suppressed to protect patient privacy and are indicated by dashes. 6

Detailed Readmissions Figures This table contains breakouts of readmission rates by payer type, quarter, and discharge setting. Statistics for groups with fewer than 11 cases are excluded to protect patient privacy, and are indicated by dashes. Steward Good Samaritan Statewide Characteristic Discharges Readmissions Readmission Rate (%) Discharges Readmissions Readmission Rate (%) Overall, July 2012 to June 2013 Overall 12,530 1,920 15.3% 508,354 76,481 15.0% Age, July 2012 to June 2013 18-64 6,701 899 13.4% 240,507 33,233 13.8% 65+ 5,829 1,021 17.5% 267,847 43,248 16.1% Year and Quarter, July 2010 to June 2013 2010Q3 2,941 487 16.6% 134,869 21,499 15.9% 2010Q4 2,932 490 16.7% 136,216 21,753 16.0% 2011Q1 3,105 549 17.7% 136,669 21,851 16.0% 2011Q2 3,051 516 16.9% 137,362 21,712 15.8% 2011Q3 2,949 453 15.4% 133,936 21,038 15.7% 2011Q4 3,159 496 15.7% 133,129 20,490 15.4% 2012Q1 3,220 492 15.3% 133,659 20,553 15.4% 2012Q2 3,293 555 16.9% 131,942 19,904 15.1% 2012Q3 3,169 489 15.4% 127,337 19,077 15.0% 2012Q4 3,132 478 15.3% 127,928 19,583 15.3% 2013Q1 3,100 447 14.4% 127,151 19,071 15.0% 2013Q2 3,129 506 16.2% 125,938 18,750 14.9% Payer Type, July 2012 to June 2013 Medicare 6,622 1,247 18.8% 295,261 50,973 17.3% Medicaid 2,284 323 14.1% 62,717 10,643 17.0% Commercial 3,036 277 9.1% 129,873 12,749 9.8% Discharge Setting, July 2012 to June 2013 Home 7,555 890 11.8% 258,860 30,541 11.8% SNF 2,386 457 19.2% 99,346 18,335 18.5% HHA 1,601 337 21.0% 110,419 19,946 18.1% Hospice 54 14 25.9% 3,851 429 11.1% Rehab 338 74 21.9% 22,988 4,273 18.6% 7