NIGHTINGALE SUPPORT FAQS SETUP

Similar documents
GLOBALMEET FOR ANDROID GLOBALMEET FOR ANDROID USER GUIDE

GLOBALMEET FOR iphone. GLOBALMEET FOR iphone USER GUIDE

GLOBALMEET FOR BLACKBERRY GLOBALMEET FOR BLACKBERRY USER GUIDE

GLOBALMEET GLOBALMEET USER GUIDE

GLOBALMEET GLOBALMEET WEB & AUDIO USER GUIDE

GLOBALMEET USER GUIDE

Android Guide January 2017

GLOBALMEET RELEASE 4.0

How-To Guide: Last Modified: 2/9/2018 Creation Date: 9/12/2017

VMware AirWatch Guide for the Apple Device Enrollment Program (DEP) Using Apple's DEP to automatically enroll new devices with AirWatch MDM

Genesis Touch Video Conferencing Customer Training. Honeywell HomMed

Allworx Reach and Reach Link

for more information visit GradLeaders.com

GLOBALMEET FOR OUTLOOK RELEASE 12.3

Optima POC PARTICIPANT GUIDE

eprint MOBILE DRIVER User Guide

Grants emanagement System (GeMS)

Site Manager Guide CMTS. Care Management Tracking System. University of Washington aims.uw.edu

Online Application Help

Instructions for Navigating Your Awarded Grant

VMware AirWatch Guide for the Apple Device Enrollment Program (DEP) Using Apple's DEP to automatically enroll new devices with AirWatch MDM

Mobile App Process Guide

Safe & Sound Video and audio baby monitor User guide Models: BM3000/ BM3000 Twin

The mobile version of Tieto Edu is compatible with Android and IOs devices, and the recommended browser for the web version is Chrome or Firefox.

Find & Apply. User Guide

Psychiatric Consultant Guide SPIRIT CMTS. Care Management Tracking System. University of Washington aims.uw.edu

Office of Certification and Professional Preparation Electronic Application Processing. User Guide. Last Updated 8/14/2017

Care Management User Guide for Dashboards and Alerts. December 21, 2016

MEDICAL SPECIALISTS OF THE PALM BEACHES, INC. Chronic Care Management (CCM) Program Training Manual

NHG ROAM. ROAM Introductory Session. Research Online Administration & Management.

Psychiatric Consultant Guide CMTS. Care Management Tracking System. University of Washington aims.uw.edu

Acadian Care Telemedicine

Contents (click on a header to go to that section)

MEDICAL ALERT SETUP GUIDE

Deployment Guide. GlobalMeet 5 June 27, 2018

NCS Nurse Call System. Bridging Communications & Care Delivery Services

Table of Contents. System Web Address: widot.blackcatgrants.com

Online Grant Application Instructions

Reimbursements: Submit a Flat Rate Reimbursement

TABLE OF CONTENTS. Updated 1/20/2014 Updated ref phy doc Page 2 of 10

Frequently Asked Questions

Software Requirements Specification

Le Moyne College. BEICKERT AUDIO 219 Arnold Ave, Syracuse, NY Thomas J. Niland Jr. Athletic Complex SOUND STUDY QUOTATION.

Talk IN THIS EDITION. Fall 2017

Regional Arts Commission of St. Louis

Nurse Call System. A Voice over IP Based Solution for Streamlined Communication, Alerting and Workflow

Grant Module Guide For Clubs

Guide to Enterprise Zone Pre-Certification

Go To The Employee s Page on dadeschools.net

Reference Guide for Applicants

University of Miami Clinical Enterprise Technologies

Audio. Distribution. Network ADN C1/ADN D1. Quick guide

Quick Start Guide for Cayuse - Cayuse SP/424

CareTracker Patient Portal Tips

User Guide on Jobs Bank Portal (Employers)

CHILDREN AND YOUTH SERVICES

Preparing and submitting Cambridge Global Perspectives TM work

NABI 2 TABLET USER MANUAL

Care Manager Guide SPIRIT CMTS. Care Management Tracking System. University of Washington aims.uw.edu

PRESENTATION TITLE. Cal State Apply Application

PATIENT PORTAL USERS GUIDE

HELLO HEALTH TRAINING MANUAL

econsult econsult Introduction & Training Manual

LIFE APP. B. Kumara Swamy

USDA. Self-Help Automated Reporting and Evaluation System SHARES 1.0. User Guide

CLINICAL CHARTING USER INTERFACE

BE A SCHOOL VOLUNTEER (For Parents and Community Members) TABLE OF CONTENTS

EFIS. (Education Finance Information System) Training Guide and User s Guide

Office for Victims Programs Guide to Accessing your Award Documents in COGMS Fall 2014

Entering Direct Service & Fundraising Hours in the My Service Log System

CLINICIAN MANUAL. LATITUDE Patient Management System

Creating A Patient Portal Link From More Patient Button

GET STARTED WITH YOUR REVEAL LINQTM SYSTEM. Patient Setup Guide

KY Kids Recovery Program (KKRP) and AHARTT Client Information System

RECRUIT RELEASE Table of Contents

CLINICIAN MANUAL LATITUDE NXT. LATITUDE NXT Patient Management System

Application Notes for IgeaCare ApoloDS with Avaya IP Office Issue 1.0

Creating your job seeker account

Guide to Enterprise Zone Certification

4-H Online Volunteer Guide

NURSINGCAS CONFIGURATION MANAGER HELP GUIDE

OFFICE OF RESEARCH AND SPONSORED PROGRAMS. Grants Resource Center User Guide

City of Richmond. Health, Social and Safety (HSS) Grant Program. Parks, Recreation and Community Events (PRCE) Grant Program

Health Cloud Implementation Guide

2014 Edition FUNDRAISING WITH ARTEZ INTERACTIVE WHITE PAPER FACEBOOK ARTEZ.COM FACEBOOK.COM/ARTEZINTERACTIVE

Trillium Health Grant Management Requirements Document. Version: Draft Prepared by: Matthew Metcalf 10/6/2014

ABOUT REVEAL LINQ DURING

2018 Applicant. Dashboard. BrandAdvantage

JROTC Unit Management System (JUMS) User Guide

CAREERTECH INFORMATION MANAGEMENT SYSTEM (CTIMS) EDI PROCESS GUIDEBOOK IMD

School Grants for Healthy Kids School Year Frequently Asked Questions

CAP IP. ip intercom REFUGE CALL POINTS IP NETWORK SALES DEPARTMENT SECURITY DISPATCH SMARTPHONE SUPERVISION IP MAYLIS RANGE

SYSTEM REQUIREMENTS AND USEFUL INFORMATION LOGGING INTO THE PERIS PORTAL

DEFCON Authenticator. with Dual USB Port Hub

Educational Grant and Outcomes Database User Guide

Microprocessor Nurse Call System In-Service Training

EFFORT CERTIFICATION GUIDE

INFORMATION AND GUIDELINES FOR APPLICANTS POSTDOC FELLOWSHIPS IN NURSING RESEARCH

IMPROVING EFFICIENCY AND COST SAVINGS. Technology Solutions for NHS Hospitals

Teacher Guide to the Florida Department of Education Roster Verification Tool

Transcription:

NIGHTINGALE SUPPORT FAQS SETUP What can I do if my Android app can t find the devices? Version 1.8 of the Nightingale Sound app for Android requires certain permissions in order to properly set up and control your Nightingales. If you are having difficulties, please perform the following actions and then try again: 1. Go into your Settings menu and select Apps, followed by Application Manager. 2. In the Applications Manager, find and select the Nightingale app. 3. Select Permissions in the menu that is shown, and turn on permissions for the following three items: o Location o Phone o Storage What are the technical requirements for Nightingale? Mobile Operating Systems The Nightingale mobile app is supported on iphone 4S or higher generation iphone that supports ios 9 or higher and compatible Android devices that support Android 6.0 or higher. Device compatibility and app features may vary by device, platform, and screen size. Android devices tested for compatibility: Google Pixel LG Nexus 5X LG Nexus 6P Motorola Moto Z Samsung Galaxy Note 3 Samsung Galaxy S4 Samsung Galaxy S5 Samsung Galaxy S6 Samsung Galaxy S6 Edge Samsung Galaxy S7

Samsung Galaxy S7 Edge Samsung Galaxy S8+ Browser Compatibility Google Chrome Mozilla FireFox: Version 40 and higher Internet Explorer: Version 10 and higher How do I get the Nightingale app? Download and install the Nightingale Sound app from your mobile app store. For Apple users, go to the Apple App Store. How do I launch and configure the Nightingale? Use the Nightingale Sound mobile app to configure and register your units, using an active email account. Please make sure to configure your Nightingales and confirm the email on the same mobile device. Once they are configured and connected to Wi-Fi, you can control them through the Nightingale Sound mobile app or through any supported browser at: https://controlnightingale.com/, logging in with the same user and password to register. Where should I access the confirmation email? Please confirm the email on the same mobile device with which you set up Nightingale. Placement How big a room does a pair of Nightingales cover? The two units can cover a typical bedroom size of 300 square feet (e.g., 15ft x 20ft). If your room is larger, you can add more units. Where should I place the Nightingale units? Plug the units into different outlets in the room. For better acoustic coverage, choose outlets on opposite walls. (Please do not plug units into each other.) Can I split up a Nightingale pair and use one in another room? Yes you can split a Nightingale pair and use one in another room as long as each room is 150 square feet or smaller. Each Nightingale unit effectively masks noises in rooms up to 150 square feet. If you have a bedroom more than 150 square feet, we recommend keeping two units in the room for effective sound blanket coverage.

What if I only have one outlet available? If you only have one power outlet, you can plug an extension cord into the first Nightingale unit, and attach a second Nightingale to the extension cord. When plugging an extension cord into a Nightingale, use the lower plug. If your bedroom is 150 square feet or less, we recommend using the Nightingale Standard. Can I secure Nightingale to the wall, so it can t be removed? Yes, you can secure it to the wall with an optional locking plate. This accessory may be especially useful to people who have Nightingale in rental rooms/properties. Plugs What type of outlet can Nightingale fit in? Nightingale is certified for use in the typical single gang 110 Volt outlets that are standard in the United States. What if I m trying to keep my outlets free for other devices? Nightingale is a single gang 2-socket outlet pass-through outlet, allowing a Nightingale to be used as a typical wall outlet. Note, you cannot use a GFCI outlet due to the spacing of the prongs. However, you can use an extension cord that has 3 prongs. What appliances can I plug in through the Nightingale pass-through plugs? The pass through plug supports up to 15 amps of power. Wi-Fi What if I have Wi-Fi connection issues? If a Wi-Fi connection is not made on the first attempt, please try connecting again. Ensure you Nightingale units are plugged into the wall. Nightingale works on Wi-Fi with a frequency of 2.4 GHz. If you do not have a router that supports this frequency, we recommend getting a one that does. Ensure your Wi-Fi password was entered correctly. Passwords are case sensitive. If your password was entered incorrectly, you will receive an error message.

Try restarting your Nightingale units. Unplug the units from the wall outlet, wait 15 seconds. Plug them back into the wall outlets, while holding the reset button on the side of the unit. Release the reset button after 9 seconds. The lights will flash green and a welcome voice will play to confirm the unit has been reset. Try turning your smartphone off, and back on again. Re-launch the Nightingale app. Check Wi-Fi signal strength as shown on the app. Restart your router by unplugging it, and plugging it back in after 30 seconds. Try moving the units closer to your Wi-Fi router. If they connect when moved closer to the router then you may need a range extender or repeater in your home so the Wi-Fi can reach the room containing Nightingale. Eliminate potential interference. Here is a list of devices that may be causing interference: microwave ovens, baby monitors, wireless security cameras, cordless phones. Reduce the number of devices using your Wi-Fi network at home. Some internet service providers (ISPs) will limit the number of devices (computers/phones...) connected to the network. This may be what s keeping Nightingale from connecting. If you disconnect other devices from the Wi-Fi and Nightingale can connect, you need to contact your ISP and ask for additional connections. Make sure your router is running the latest firmware. You may need to contact your ISP or router manufacturer to see if there is an update to your router especially if it is more than 6 to 8 years old. FUNCTIONS Cloud Services How do I connect to Amazon s Echo? Nightingale can work with your Amazon Echo. This requires that your Nightingales were set up with a Network (Wi-Fi) connection, not local (Bluetooth) control. Using Echo s voice commands, you can control your Nightingale units. This interface will allow you to turn the sound and light on and off as well as several other settings.

Control How do I control Nightingale? You can control Nightingale through a mobile app, website, or with a button on the side of the unit. You can also control Nightingale with Amazon Alexa and Google Home. How can I control Nightingale from a second device? After you set up Nightingale on smart phone via the Nightingale Sound app, you can use the web browser on your second web enabled device (iphone, ipad, tablets, PC, etc) and go to controlnightingale.com. Log onto the controlnightingale.com with the same login information as you used to create your account on the first device. Control Nightingale from a second web enabled device through this web browser. Can I use multiple email accounts to manage Nightingale? No. Please make sure to use only one email to set up and manage the account. How do I manually control Nightingale? A few core features of Nightingale can be controlled using the physical button on the side of the device. Volume: o Press the button one time to increase the volume level. o o When the maximum volume is reached, press it one time to decrease the volume level. When the minimum volume is reached, press it one time to increase the volume level (as before). Nightlight: Press the button twice, to toggle the nightlight on/off. Sounds: Hold the button to cycle through the designated sleep blanket and all the nature sounds. Release the button to choose a particular sound. On/Off: Press and hold for sound on/off; continue to hold for cycling through sound selections

Light How does the light work? You can turn the light on, and choose its color and intensity, through the mobile app or website. How do I control the light, using the app? On the main app screen, hit the light button Is the green light available for the user to select? The green light ships with the unit at launch but may not be an option for the user to select. Schedule Can I leave Nightingale on all the time? Nightingale can be left on all the time or be programmed to turn on and off at preset times. Can I schedule Nightingale to turn on and off automatically? Yes, you can schedule Nightingale to turn on and off at preset times from the mobile app or website. You can also manually turn Nightingale on or off, and overrule any preset schedules from the app or website. Sounds What kinds of disruptive sounds does Nightingale help with? Nightingale can help with a range of disruptive sounds, including: Voices (e.g., loud roommates, passing neighbors, TVs in proximity) Other domestic noises (e.g., crying babies, overhead footsteps, toilet flushes) What does Nightingale sound like? Nightingale sounds like gentle airflow.

Does it have nature sounds too? Nightingale includes optional soothing nature sounds, to help a user sleep better. How loud does the Nightingale play? Nightingale can play up to 60 db (SPL), but in most situations it shouldn t be necessary for it to be turned up to max volume. What are sound blankets? Nightingale works by adding subtle background sounds, optimized to mask common noises, into the bedroom environment. We call these sounds sound blankets. Sound blankets help you sleep better by masking outside noises that would normally disrupt your sleep. My bedroom is quiet, but I still have trouble sleeping, can Nightingale help? Many people have a hard time falling asleep when it s too quiet. Nightingale raises the ambient noise level of your room, helping you sleep when it s too quiet. Why is there noise coming from the Nightingale units when they are off? When sound is off, there may still be a low-level hum emanating from your Nightingale. This is due to the unit remaining awake in standby mode. TROUBLE SHOOTING What can I do if my app can t find the devices? Close the app on the phone. Disable Bluetooth on the phone. Factory reset both devices: o o o o o o o Unplug each one. Wait 10 seconds. Press the side button and keep pressed. Plug the unit back in. Wait 6 12 seconds. Release the side button. Verify the light flashes and then turns green. Re-enable Bluetooth on the phone. Launch the app and start the discovery of Nightingale devices.

Check that no rooms show up in your dwelling on the mobile app by clicking on the 3 parallel lines on the top left of the app screen. What can I do if my Nightingale units aren t playing the same sounds? Delete the location/dwelling (unregistering units) -- see pages 23 & 24 of the ios App Guide or Android App Guide. This will delete all the rooms in your account. Add new location/dwelling as seen on page 22 on the ios App Guide or Android App Guide. Your app will then try and find the Nightingale units, as seen on page 2 on the ios App Guide or Android App Guide. Find your Wi-Fi and login as seen on page 4 and 5 on the ios App Guide or Android App Guide. o Note, if you have a hard time connecting to Wi-Fi, try unplugging your router for 30 seconds, then plugging the router back in. Add room to your dwelling as seen on page 9 on the ios App Guide or Android App Guide. Continue setting advanced features through page 20 on the ios App Guide or Android App Guide. What if I have trouble setting up multiple pairs? Delete the location/dwelling (unregistering units), see page 23 and 24 of the ios App Guide or Android App Guide. This will delete all the rooms in your account. Add new location/dwelling as seen on page 22 of the ios App Guide or Android App Guide. Your app will then try and find the Nightingale units, as seen on page 2 of the ios App Guide or Android App Guide. Test the units as seen on page 3 of the ios App Guide or Android App Guide. Find your Wi-Fi and login as seen on page 4 and 5 of the ios App Guide or Android App Guide. o Note, if you have a hard time connecting to Wi-Fi, try unplugging your router for 30 seconds, then plugging the router back in. Add room to your dwelling as seen on page 9 of the ios App Guide or Android App Guide. Continue setting advanced features through page 20 on the ios App Guide or Android App Guide. How do I reset my units? Caution: re-setting your units will set them back to the factory defaults and you will lose all settings. You will have to set up the application again before you can use them.

To reset your device, unplug it from the wall, and wait ten seconds. Then, holding the button (look for a square button on the right side of the unit, as you look at it from the front), plug the unit in, holding the button 9 seconds, then let go of the button. If the unit received the reset it will flash the light, and a few seconds later it will play the welcome message asking you to download the Nightingale Sound app. If the reset didn t work, please try again. Why did I lose power to my Nightingale? If you have a dual plug wall outlet where the bottom outlet power is controlled by a wall switch, then your Nightingale will shut off when you turn of the corresponding power switch (e.g., turning off the lights at night). This is because the Nightingale receives its power from the bottom outlet. (Most outlets with a wall switch connection have that connection only on the top outlet, which is not a problem, but sometimes an electrician may wire the power switch to the bottom outlet.) Additionally, if the outlet is physically mounted upside-down, so that the ground pins are above the blades, this may prevent power from reaching the Nightingale. In short, find an outlet that has power coming from the bottom even when you turn the power switch off. OTHER Where can Nightingale be useful? You can use Nightingale anywhere that background noise is a problem. Common locations include bedrooms, infant/toddler rooms, hospital rooms, and hotel rooms. How does Nightingale work? Nightingale works by increasing the background noise in a listener s environment, thus reducing his sensitivity to bothersome noises. Why does Nightingale have two units? There are two units so that the Nightingale sounds can more effectively immerse the listener within the room environment. Other sleep devices are comprised of a single unit, often placed right next to the user on a nightstand. This single-unit setup results in a localizable sound, where a user can pinpoint the device generating the sound. With two units, Nightingale can act like a pair of stereo speakers, to fill the room more uniformly. Miscellaneous Can you use Nightingale in Canada or elsewhere outside the US? Nightingale is currently only certified for use in the United States and Canada. We do have plans to extend Nightingale s coverage to other countries. Can I play my music through it?

Nightingale was designed to improve sleep, it was not designed for music playback. As such, it acts as a speaker only for the sound blankets and soothing nature sounds that come with it. How is Nightingale different from other sleep devices like white-noise machines? Nightingale represents a new category of personal sound-masking solutions for the residential market. It delivers professional-level acoustic room treatments to ensure better health through better sleep. It is controlled from a mobile app and integrates with popular smart-home appliances and IoT platforms, unlocking endless personalization and control capabilities. With two units per room, Nightingale s sound masking completely fills the room. In contrast, conventional sound machines produce noise from a single unit, so that a user is easily able to localize on the sound. Nightingale s sound masking is thus more pleasing and more effective at blocking disturbing noises. How can I add Nightingale to other rooms or residences? You can add Nightingales in additional rooms or residences by installing them as in the first room. Then use the Nightingale app to add these units to your established Nightingale account, from which you can set up and control all units from one place. Setting Up Nightingale on ios

1/13/2017 Ways to control Nightingale Mobile app ios Locally via Bluetooth, or on the network via Wi-Fi (preferred) Web app (controlnightingale.com) Only via Wi-Fi After you set up Nightingale Use same login as when you set up the app Any web browser (including Android) Great option for other users We have a specific Alexa skill to control Nightingale via Amazon Echo Manually Single button on side of unit 1 Considerations Advantages of Wi-Fi Maximum control options and features e.g. scheduling on/off times for light and sound Control multiple pairs of units in a dwelling, or across dwellings When to control via Bluetooth When there is low Wi-Fi signal strength When to control manually (not recommended) To just do light on/off or sound on/off on demand 2 1

1/13/2017 Step 1 Find the Nightingale Sound app on the ios app store nightingale sound 3 Step 2 Your phone will find your Nightingale devices (assuming Bluetooth is on) 4 2

1/13/2017 Step 3 Push on the Play icon to test the audio 5 Step 4 Find Wi-Fi network that you have access for Guest Wi-Fi Guest Wi-Fi Guest Wi-Fi Guest Wi-Fi Not right now command will put you onto local control via Bluetooth connection Guest Wi-Fi 6 3

1/13/2017 Step 5 Enter Wi-Fi password and hit OK Guest Wi-Fi Guest Wi-Fi 7 Step 6 Create account with name, email and password Jane Doe janedoe@gmail.com janedoe@gmail.com 8 4

1/13/2017 Step 7 - Confirm email on the device that you use for setup Jane Doe janedoe@gmail.com Jane Click on blue highlighted link in the email to confirm 9 Step 8 - Click on Open to open the app on your phone 10 5

1/13/2017 Step 9 Set up room, by naming the dwelling you are in (e.g. home ) Home 11 Step 10 Select the bedroom type and the acoustic material type of the room (absorptive, reflective, or neutral) 12 6

1/13/2017 Step 11 Select any sleeping conditions (i.e. snoring, tinnitus) if applicable. It if not relevant, select None 13 Step 12 - Schedule Nightingale to start sleep time and stop wake time (only over Wi-Fi) 14 7

1/13/2017 Step 13 Adjust the volume by using the up and down arrows Home Screen View 15 Step 14 Use gear icon to access balance, sound, and light control Home Screen View Gear for advanced control options 16 8

1/13/2017 Step 15 Adjust balance, if the Nightingale units aren t equidistant from you as you sleep Guest Wi-Fi 17 Step 16 Set blankets or nature sounds To select a blanket, press Help Me Choose or find the scroll bar on the right, which reveals all 15 options. 18 9

1/13/2017 Step 17 Choose different nightlight colors or intensity 19 Step 18 Schedule sounds or nightlight (via Wi-Fi) The sleep schedule currently defaults to on. To turn it off, use this screen. 20 10

1/13/2017 Adding units to existing dwelling Swipe left 21 Adding new dwelling Click on Menu icon Add Location 22 11

1/13/2017 Deleting units Deleting units in a room when a dwelling (e.g. house) has multiple units Note, this only deletes a room within a dwelling (location), not the dwelling setting itself Confirm deletion Click to delete room 23 Deleting units Deleting dwelling with one room Steps 1 & 2 Click on Menu icon Swipe left on the line with Rooms 24 12

1/13/2017 Deleting units Deleting dwelling with one room Steps 3 & 4 Click Delete Confirm Delete 25 Web app login janedoe@gmail 26 13

1/13/2017 Web app home page 27 Settings 28 14

1/13/2017 Manual Control Options Basic functions are accessible (one device at a time) Turn nightlight on/off (double click) Turn sound on/off (press and hold) Change sound selection (continue to press and hold) Change volume one step at a time (single click) 29 Setting Up Nightingale on Android 15

Step 1 Find the Nightingale Sound app on the Android app store 1

Step 2 Your phone will find your Nightingale devices (assuming Bluetooth is on) 2

Step 3 Push on the Play icon to test the audio Please wait for the Playing Jingle notification for both Nightingale 1 and Nightingale 2. 3

Step 4 Find Wi-Fi network that you have access for Guest Wi-Fi Guest Wi-Fi Guest Wi-Fi Guest Wi-Fi Guest Wi-Fi Guest Wi-Fi Guest Wi-Fi Guest Wi-Fi Guest Wi-Fi To set up Nightingale via Bluetooth, select Not right now Note, you cannot utilize scheduling if Nightingale is set up on Bluetooth 4

Step 5 Enter Wi-Fi password and hit OK If you have already set up your account before and are just adding more rooms, you can skip to Step 9 to set up the room after entering your Wi-Fi password. To set up Nightingale via Bluetooth, select Continue Skip to step 9 5

Step 6 Create account with name, email and password janedoe@gmail.com janedoe@gmail.com password 6

Step 7 - Confirm email on the phone that you use for setup Click on link in the email to confirm 7

Step 8 - Click on Open to open the app on your phone 8

Step 9 Set up dwelling (e.g. home ) and room (e.g. bedroom ) a} Name Dwelling c} Name Room b} Continue d} Continue 9

Step 10 Select the bedroom type and the acoustic material type of the room (absorptive, reflective, or neutral) 10

Step 11 Select any sleeping conditions (i.e. snoring, tinnitus) if applicable. It if not relevant, select None 11

Step 11a Sound blanket confirmation screen options Confirmation screen if set up on Bluetooth. Skip to step 13 Set sleep schedule if on Wi-Fi 12

Step 12 - Schedule Nightingale to start sleep time and stop wake time (only over Wi-Fi) This step is bypassed when in Bluetooth mode 13

Step 13 Adjust the volume by using the up and down arrows 14

Step 14 Use gear icon to access balance, sound, and light control Gear for advanced control options 15

Step 15 Adjust balance, if the Nightingale units aren t equidistant from you as you sleep 16

Step 16a Set sound blankets To select a blanket, press Help Me Choose or find the scroll bar on the right, which reveals all 15 options. 17

Step 16b Set nature sounds Click LEFT button to activate nature sounds Click RIGHT button to activate sound blankets 18

Step 17 Choose different light colors or intensity 19

Step 18 Schedule sounds or light (via Wi-Fi) The sleep schedule currently defaults to on. To turn it off, use this screen. Wi-Fi must be on to enable scheduling 20

Adding units to existing dwelling Swipe left 21

Adding new dwelling Click on Menu icon janedoe@gmail.com Add Location 22

Deleting units Deleting units in a room when a dwelling (e.g. house) has multiple units Note, this only deletes a room within a dwelling (location), not the dwelling setting itself Click to delete room 23

Deleting units Deleting dwelling with one room Steps 1 & 2 Click on Menu icon janedoe@gmail.com Swipe left on the line with Rooms 24

Deleting units Deleting dwelling with one room Steps 3 & 4 janedoe@gmail.com janedoe@gmail.com Click Delete Confirm Delete 25

Manage Account Screen For Editing Account Details janedoe@gmail.com 26

Web app login controlnightingale.com janedoe@gmail Please set up an account on mobile phone first. Once account is set up, use your account login information to login onto controlnightingale.com on a web browser (e.g. Chrome). In this way, you can control Nightingale on a tablet and other browser enabled devices. 27

Web app home page 28

Settings 29

Nightingale Set Up Overview Account Set Up and Adding First Room via Wi-Fi Download App Find and Test Devices Wi-Fi Connection Account Creation Dwelling Set Up Room Set Up Advanced Features Adding a room to an existing dwelling and account via Wi-Fi Add Rooms Find and Test Devices Wi-Fi Connection Room Setup Advanced Features Adding new dwelling (e.g., second home) via Wi-Fi Add Dwelling Find and Test Devices Wi-Fi Connection Room Setup Advanced Features 30

Ways to control Nightingale Mobile app The Nightingale mobile app is supported on iphone 4S or higher generation iphone that supports ios 9, and compatible Android devices that support Android 6.0 or higher. Device compatibility and app features may vary by device, platform, and screen size. Android devices tested for compatibility: Google Pixel LG Nexus 5X LG Nexus 6P Samsung Galaxy Note 3 Samsung Galaxy S4 Samsung Galaxy S5 Samsung Galaxy S6 Samsung Galaxy S6 Edge Samsung Galaxy S7 Samsung Galaxy S7 Edge Samsung Galaxy S8+ Locally via Bluetooth, or on the network via Wi-Fi (preferred) Web app (controlnightingale.com) Only via Wi-Fi After you set up Nightingale Use same login as when you set up the app Any web browser (including ipad, Android smart home, etc.) Great option for other users Manually Single button on side of unit 31

Manual Control Options Basic functions are accessible (one device at a time) Turn nightlight on/off (double click) Turn sound on/off (press and hold) Change sound selection (continue to press and hold) Change volume one step at a time (single click) 32

Considerations Advantages of Wi-Fi Maximum control options and features e.g. scheduling on/off times for light and sound Control multiple pairs of units in a dwelling, or across dwellings When to control via Bluetooth When there is low Wi-Fi signal strength When to control manually (not recommended) To just do light on/off or sound on/off on demand 33

Troubleshooting What to do after manually resetting your Nightingale units (Pressing and holding the button on the side for 7-12 seconds)

Step 1 and 2 1. It is best to delete and reinstall the Nightingale application on your phone first 2. It is also good to shut the Bluetooth off and then on again on your phone to clear old signals (in settings)

Step 3 Launch the Nightingale application on your phone

Step 4 Find Nightingale devices

Step 5 - Connect to Wi-Fi Wi-Fi Network

Step 6 Confirm Registration via email (for security reasons) First Name Last Name email@gmail.com email@gmail.com

Step 7 Set up devices

Amazon Echo (Alexa) and Google Home (Google Assistant) user guide VERSION 4.0

Nightingale Smart Solutions, Inc. TO SET UP A SMART HOME DEVICE TO CONTROL NIGHTINGALE Amazon Echo (Amazon Alexa) Remember first to download and install the Alexa app on the same phone that you wish to control the Nightingale Sleep System with. 1. Speaking to your Amazon Device, Say Alexa, Control Nightingale 2. (Alexa will respond, you need to link your amazon account to echo ) 3. Go to Amazon Echo App on the phone (where you have installed Alexa) and the Nightingale link should appear on the Alexa app home page automatically Google Home (Google Assistant) Remember first to download and install the Google Assistant app on the same phone that you wish to control the Nightingale Sleep System with. 1. Speaking to your Google Home, Say Ok Google, Control Nightingale 2. (Google Home will respond, It looks like your control nightingale account is not linked yet you can link control nightingale to your google account from the google home app ) 3. Go to Google Home App on the phone (where you have installed Google Home) and the Nightingale link should appear on the Google Home app home page automatically Copyright 2016-2017. All Rights Reserved Updated: 7-27-17 Version: 3.0.1

Nightingale Smart Solutions, Inc. CONTROL COMMANDS Say (Alexa / Ok Google) Control Nightingale the device will respond asking what you would like Nightingale to do: Turn light (nightlight) on Turn light (nightlight) off Set light (nightlight) to {white, red, green, blue} Set light (nightlight) to {white, red, green, blue} in {room} Set color to {white, red, green, blue} Set light (nightlight) color to {white, red, green, blue} Set volume to {high, medium, low} Set volume to (highest, lowest) Turn volume up Turn volume down Set schedule for Nightingale Sounds o o Turn on time Turn off time Play {lakeshore (lake) / crickets / loons (birds) / whale songs (whales) / rainstorm (rain)} Play {lakeshore (lake) / crickets / loons (birds) / whale songs (whales) / rainstorm (rain)} in {room} Set Sound to {lakeshore (lake) / crickets / loons (birds) / whale songs (whales) / rainstorm (rain)} Set Sound to {lakeshore (lake) / crickets / loons (birds) / whale songs (whales) / rainstorm (rain)} in {room} Set blanket to {Adult, Infant, Snoring, Tinnitus} Set sound blanket to {Adult, Infant, Snoring, Tinnitus} Set Room Type to {type} in {room} Copyright 2016-2017. All Rights Reserved Updated: 7-27-17 Version: 3.0.1

Nightingale Smart Solutions, Inc. Set Room Type to {type} Set mode to {mode} Set sound mode to {mode} Set sound mode to {mode} in {room} Set mode to {mode} in {room} Set to {mode} in {room} Set to {mode} mode {mode} mode in {room} Tell me Nightingales current settings Tell me Nightingales status Copyright 2016-2017. All Rights Reserved Updated: 7-27-17 Version: 3.0.1