The Homeowner Assistance Program Situation & Pipeline Report April 13, 2010
Table of Contents Weekly Situation & Pipeline Report EXECUTIVE SUMMARY... 2 HOMEOWNER PROGRAM... 3 Housing Assistance Center Activity... 5 Award Calculation Activity... 5 Elderly Award Closing Activity... 5 Low/Moderate Income Households... 6 Elevation Program Activity... 7 Home Evaluations (Home Inspection) Activity... 10 Appeals... 11 Personal Application Liaisons (PAL)... 12 Housing Assistance Center Appointment Activity... 14 ANTIFRAUD, WASTE & ABUSE/ RECORDS REQUESTS... 15 APPENDIX A... 16 APPENDIX B... 18 APPENDIX C... 19 APPENDIX D... 26 APPENDIX E... 27 GLOSSARY... 28 1
EXECUTIVE SUMMARY Weekly Situation & Pipeline Report A total of 8 appointments were held with applicants at the Homeowner Assistance Office in Baton Rouge. The number of total eligible population decreased to 150,556 and the total number of closings held as of April 8 increased to 127,096. Table 1: Homeowner Program Snapshot Activity Applications Received As of COB Weekly As of COB 4/1/10 Activity 4/8/10 Total Applications Received 229,420 0 229,420 Ineligible Applications Total Ineligible 78,862 2 78,864 Duplicate Application 39,667 1 39,668 No First Appointment 24,637-1 24,636 Ineligible- FEMA Assessment 7,518 0 7,518 Sold Home Ineligible / Not Interested 2,635-1 2,634 Other Ineligible Reason 4,405 3 4,408 Eligible Applications Total Eligible Population 150,558-2 150,556 Applications Withdrawn 3,908 3 3,911 Zero Awards 15,894-1 15,893 Total Benefit Calculated (Eligible Only) 130,756-4 130,752 Funding Disbursed Total Funding Disbursed 127,053 43 127,096 Option One Closings 116,835 40 116,875 Option Two Closings 8,019 1 8,020 Option Three Closings 2,199 2 2,201 Sold Homes Closings 1,071 3 1,074 Elevation Only Closings 2,395-2 2,393 Total Closings with Elevation Dollars 29,734 47 29,781 Affordable Compensation Grants Disbursed 45,343 19 45,362 Benefits Calculated Without Funds Disbursed Eligiblity Calculated Without Funds Disbursed 3,703-47 3,656 Eligiblity Documentation Requested 2,342 6 2,348 Active Applications 491-9 482 Currently Transferred to Title Company Initial Closing Transfer 870 826 Additional Disbursement Transfer 414 409 Total Dollars $ 8,647,644,682 $ 8,423,600,706 $ 7,548,752,329 $ 707,717,211 $ 167,131,166 $ 47,924,851 $ 70,961,198 $ 863,064,671 $ 1,899,007,190 $ 51,675,230 $ 6,241,829 2
CALCULATIONS APPOINTMENTS Weekly Situation & Pipeline Report HOMEOWNER PROGRAM Figure 1: Homeowner Assistance Program Pipeline - Applicant Input and Calculation A APPLICATIONS & HOMEOWNER PROCESS APPS RECEIVED TOTAL INELIGIBLE BENEFIT OPTIONS LETTERS WITHOUT CLOSINGS RHAS APPTS HELD CUMULATIVE As of 4/1 229,420 78,862 3,703 63.715 CUMULATIVE As of 4/8 229,420 78,864 3,656 63,723 INCREASE - 2-47 8 - The $8.65 billion total and $66,138 average award represent maximum benefit if ALL eligible applicants select to rebuild in place (the total includes additional compensation grant calculations, compensation grants, and elevation grants, but does not include zero grant awards and applicants terminated) TOTAL ELIGIBLE POPULATION 150,558 150,556-2 TOTAL $ 8.65 billion $ 8.65 billion $.0 b AVERAGE $66,150 $66,138 3
CLOSINGS CLOSINGS BY OPTION SELECTION Figure 2: Homeowner Assistance Program Pipeline Option Selection and Closing Processing Weekly Situation & Pipeline Report HOMEOWNER CUMULATIVE CUMULATIVE PROCESS OPTION ONE CLOSINGS OPTION TWO CLOSINGS As of 4/1 116,835 8,019 As of 4/8 116,875 80120 INCREASE 40 1 - *Extrapolation of average award for populations where funds have been disbursed OPTION THREE CLOSINGS SOLD HOMES 2,199 2,201 1071 1074 2 3 See the Glossary for explanation of Figure 2 terms TOTAL FUNDING DISBURSED 127,053 127,096 43 TOTAL $8.41 billion $8.65 billion $.24 b AVERAGE* $66,217 $66,277 4
Housing Assistance Center Activity A total of 8 RHAS appointments were held at the Baton Rouge Housing Assistance Office for the reporting week. As of April 8, 2009, 891 RHAS appointments were conducted by HGI. Award Calculation Activity The Road Home has calculated 150,556 benefits o The average total benefit calculated was $66,138 (excluding zero awards applicants withdrawn and ineligible) o 3,911 calculations resulted in applications withdrawn from the program o 15,893 zero awards grant amounts were calculated o 3,656 benefits options letters are available for transfer to closing agents Elderly Award Closing Activity Of the homeowners who have selected their options: o 29,370 options selection letters have been returned from elderly applicants (Total Table 2 and 3) o The vast majority of all homeowners, including elderly homeowners, have selected Option 1 to keep their homes Table 2: Cumulative Elderly Benefits Options Closing Elderly Benefits Options Closings Number of Option One 24,741 Number of Option Two 2,618 Number of Option Three 1,885 Total 29,244 Table 3: Cumlative Elderly Benefits Options Selection Elderly Benefits Options Selected Remaining Number of Option One 99 Number of Option Two 21 Number of Option Three 6 Total 126 5
Table 4: Closings Held Activity including LMI Detail Total Household and Low/Moderate Income (LMI) Detail Closings Held Option 1 Option 2 Option 3 Totals Number of Closings Held 116,875 8,020 2,201 127,096 Total $ in Closings Held $7,548,752,329.35 $707,717,210.63 $167,131,166.17 $8,423,600,706.15 Comp Grant $ in Closings Held Elev Grant $ in Closings Held $4,969,841,559.92 $524,556,119.07 $167,131,166.17 $5,661,528,845.16 $863,014,915.66 $49,755.00 N/A $863,064,670.66 ACG $ in Closings Held $1,715,895,853.77 $183,111,336.56 N/A $1,899,007,190.33 Number of Closings Held by LMI 49,456 3,858 912 54,226 Total $ to LMI $4,010,603,453.72 $387,518,288.27 $68,730,997.11 $4,466,852,739.10 Comp Grant $ to LMI $1,980,993,081.62 $214,734,019.77 $68,730,997.11 $2,264,458,098.50 Elev Grant $ to LMI $417,952,137.88 $20,460.00 N/A $417,972,597.88 ACG $ in Research for Categorization** $104,237,619.55 $10,347,528.06 N/A $114,585,147.61 ACG $ to LMI $1,611,658,234.22 $172,763,808.50 N/A $1,784,422,042.72 Total ACG $ $1,715,895,853.77 $183,111,336.56 N/A $1,899,007,190.33 % of Total Closings Held that are LMI 42 % 48 % 41 % 43 % % of Total $ to LMI 53 % 55 % 41 % 53 % % of Comp Grant $ to LMI % of Elev Grant $ to LMI 40 % 41 % 41 % 40 % 48 % 41 % N/A 48 % % of ACG $ to LMI 94 % 94 % N/A 94 % **The following table represents a subset of additional ACG dollars disbursed resulting from the $50,000 ACG cap removal on LMI Option 1 applicants Table 5: Additional ACG Dollars ACG > $50,000 Count 8,177 Additional ACL Amount $287,761,303.30 Low/Moderate Income Households A total of 127,096 applicants had gone to closing and received their Road Home disbursement as of April 8, 2010. Of these applicants, 54,226 (43 percent) were documented as LMI. A total of $8,423,600,706 in Homeowner Assistance Program awards were disbursed as of April 8, 2010. Of these disbursements, (53 percent) went to applicants documented as LMI 6
Number of Applications Weekly Situation & Pipeline Report Elevation Program Activity As of April 8, 2009, 115,534 elevation letters have been sent to applicants. 34,490 (30%) applicants have returned letters expressing their interest in participating in the elevation program. 32,000 applicants are eligible and interested in receiving elevation awards. 29,781 applicants have received elevation disbursements totaling $863,064,671 (average elevation award of $28,947). 4,736 initial and 23,138 additional disbursements of elevation funds from March 2008 through the present for a total of $811,583,784. 1,906 initial and 674 additional disbursements previously from program inception through current total of $51,480,887. 195 elevation requests for a total of $5,725,882 are currently at the closing companies for processing. See Table 6 and Figure 3 and 4 for a summary of Elevation Disbursement Activity. Table 6: Elevation Disbursement Activity # of Initial Disbursements Total $ Disbursed Elevation Disbursements through Feb 07 1,906 674 $51,480,887 Elevation Disbursements from Mar 08 4,736 23,138 $811,583,784 Total Elevation Disbursements $863,064,671 6,643 23,812 Applications at Title Companies # of Additional Disbursements Total Pending Transactions 195 $5,725,882.00 Figure 3: 2008 Elevation Disbursement Activities 30,000 Elevation Disbursements Through 4/8/2010 29,800 29,600 29,400 29,200 29,000 28,800 9/4 9/11 9/18 9/25 10/2 10/910/1610/2310/3011/611/1311/2011/2712/412/1112/1812/25 1/1 1/8 1/15 1/22 1/29 2/5 2/12 2/19 2/26 3/5 3/12 3/19 3/26 4/2 4/9 Period Ending Actually Disbursed At the Title Co. 7
Figure 4: Total Anticipated Disbursed Since April 20, 2009 30,000 29,500 29,000 28,500 28,000 5/1 6/20 8/9 9/28 11/17 1/6 2/25 Closing Activity As of April 8, 2009, a total of 14,600 files have been transferred to closing agents by HGI. The closing team has assisted closing agents complete 127,096 closings, of which: o The average award is $66,277. o 54,226 also received additional compensation grants. The average additional compensation grant award is $32,907. o Closed 29,244 elderly applicants for a total of $2,249,117,910. o Appendix C reports Closings by Parish and Zip Code. To date, the closing agents have completed 23,278 additional disbursements for a total of $666,139,551. The average additional disbursement is $28,617. Table 7: Applicants and Closings Held By Race/Ethnicity Applicants Race # % # % American Indian/Alaska Native 666 >1% 514 >1% American Indian/Alaska Native and White 530 >1% 381 >1% American Indian/Alaskan Native/Black-African American 379 >1% 294 >1% Asian 2,925 2% 2,115 2% Asian and White 300 >1% 211 >1% Black/African American 65,833 36% 52,335 41% Black/African American and White 1,153 1% 900 2% Native Hawaiian/Other Pacific Islander 183 >1% 134 >1% Other Multi-Racial 3,419 2% 2,526 2% White 72,052 39% 50,409 40% A race was not provided 37,673 20% 17,277 14% 185,113 127,096 Closings Held 8
Figure 5: Award Size 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0 9% 10% 9% 11% 8% 7% 6% 5% 6% 5% 5% 4% 4% 3% 2% 7% ($ thousands) Table 8: Eligible Application Summary Completed Applications Closed 127,096 Zero Awards 14,184 Zero Awards Sold Home 1,709 Due Diligence 2,348 Award Declined 3,911 Total Completed Applications 149,248 Applications that Cannot Close FEMA Eligibility Issue 0 Income 5 Insurance 0 Occupancy Proof Required 7 Ownership Proof Required 17 Refuse to Close 1 Title, Succession, Legal Mortgage Issue 15 Total Applications that Cannot Close 45 Active Applications In Progress Pre-Closings (non-sold homes) 232 In Progress Sold Homes Interested and Valid 27 In Progress Title Company 828 Awaiting Approval by OCD 94 Filed Pre-Closing Appeal 82 Total Active Applications 1,263 TOTAL ELIGIBLE APPLICATIONS 150,556 9
Manufactured Home Project The special manufactured home project has yielded the following progress (See Summary Table 9): Identified 14,193 manufactured home applicants to date Updating and ensuring valid HEs are in data warehouse Working through PSV process o For nearly all cases, we have established whether or not land is owned used application data or called homeowner o Where land is owned, we have determined whether or not the existing BPO is based on manufactured home comparables; if not ordered new BPO Table 9: Manufactured Home Pipeline Progress Manufactured Homes Pipeline Summary COB Description 3/18/10 Total Number of Eligible Manufactured Home COB 3/25/10 COB 4/1/10 COB 4/8/10 Applications 14,192 14,192 14,192 14,193 Total Number of Eligible Manufactured Homes Closed Mobile Homes on Owned Land 5,942 5,942 5,943 5,943 Mobile Homes on Leased Land 8,250 8,250 8,249 8,250 (Funds Disbursed) 13,707 13,713 13,720 13,728 Total Number of Eligible Manufactured Homes Remaining 90 80 74 76 Home Evaluations (Home Inspection) Activity Table 10: Home Evaluation Pipeline Progress ISSUE CATEGORY # OF ISSUES Case Review Issues 51 RH ECD/ Structure appeals 12 State Appeals 2 FEMA eligiblity appeals 1 Elevation appeals 3 Total Home Evaluation Issues 69 10
Appeals As of April 8, 2010, 17,328 cases have been processed through the Appeals department, 17,078 have been resolved, and 250 are active. Table 11 shows the status of these cases. 11: Status of Appeals ACTIVITY As of COB As of COB As of COB As of COB As of COB 11-Mar 18-Mar 25-Mar 1-Apr 8-Apr Total Cases Processed 17,277 17,298 17,298 17,315 17,328 Appeal Cases Pending Decision/Research 235 235 235 221 209 Ineligible Status Appeal 48 38 37 42 41 Total Active Cases 283 273 272 263 250 Total Cases Resolved 16,994 17,025 17,026 17,052 17,078 Further analysis of the resolved appeals cases (17,078) shows that: 6,299 (33%) have resulted in additional funds being awarded to applicants for a total of $173,315,874. The average additional disbursement is $27,515. 853 (5%) resulted in a reduction of award for a total of $15,740,629. The average reduction is $18,475. 5,402 (32%) resulted in no change to the award amount. 4,520 (23%) were reviewed for an eligibility determination, 1,577 were approved and 2,943 were denied.as of April 20, 2009, 1543 appeals cases have been reviewed and resolved by HGI. Table 12: Status of State Panel Review Appeals ACTIVITY As of COB As of COB As of COB As of COB 18-Mar 25-Mar 1-Apr 8-Apr Total Cases Requested for State Panel Review 3,887 3,894 3,894 3,912 State Appeal Cases in Progress 39 37 37 40 State Appeal Cases Resolved 3,848 3,857 3,857 3,872 11
Personal Application Liaisons (PAL) There were a total of 712 PAL contacts made through the PAL initiative for this reporting period. Table 13 and Figures 5 and 6 detail PALs contacts by type and day. Table 13: PAL Metrics ACTIVITY # of App ID Email 3 Incoming Call 42 Left Voice Mail 5 Outgoing Call 75 Unable to Leave Msg 1 Final Award Call 210 Initial Call 172 20 Day Call 92 30 Day Call 112 Grand Total 712 Figure 6: PAL Breakdown by Type PAL Contact by Type Incoming Call 6% Email 0% Left Voice Mail 1% Outgoing Call 11% Unable to Leave Msg 0% 30 Day Call 16% 20 Day Call 13% Initial Call 24% Final Award Call 29% 12
Figure 7: PAL Contact Daily Activity PAL Contact by Date 200 180 160 140 120 100 80 60 40 20 0 1 187 105 139 151 129 *A total number of 712 calls are referenced in table 12 on page 13 and figure 6 shown above for the weekly PAL contacts. 13
Housing Assistance Center Appointment Activity There were a total of 8 RHAS appointments held at the Baton Rouge Housing Assistance Centers during the reporting period. Figure 8: Housing Assistance Center Appointments by Week ACTIVITY 8-Apr 8 1-Apr 13 25-Mar 13 18-Mar 8 30 11-Mar Number of Appointments per Week Total 2/1 3-/19 Figure 9: Housing Assistance Center Appointments by Day 11 Prior Number Appointments Per Day 3 3 3 2 1 0 0 0 0 1 1 2-Apr 3-Apr 4-Apr 5-Apr 6-Apr 7-Apr 8-Apr 14
3/5 PROGRAM SUPPORT STATUS ANTIFRAUD, WASTE & ABUSE/ RECORDS REQUESTS Researched and responded to subpoenas, advocacy group requests, and applicant file requests Investigated both internal and external matters reported via several sources, to include the Antifraud and Ethics Help Lines Table 14: Antifraud and Ethics Metrics 5-Mar 12-Mar 19-Mar 26-Mar 2-Apr ACTIVITY 11-Mar 18-Mar 25-Mar 1-Apr 8-Apr Issues Received via Antifraud and Ethic Help Line 15 12 21 6 18 Table 15: Antifraud, Waste & Abuse 5-Mar 12-Mar 19-Mar 26-Mar 2-Apr ACTIVITY 11-Mar 18-Mar 25-Mar 1-Apr 8-Apr ID Verifications Received For Review 71 57 42 15 60 ID Verifications Cleared 71 56 42 15 60 AWFA Issues Opened 15 12 21 6 18 Table 16: Record Requests 5-Mar 12-Mar 19-Mar 26-Mar 2-Apr ACTIVITY 11-Mar 18-Mar 25-Mar 1-Apr 8-Apr Subpoenas Received 13 4 1 7 3 Subpoenas Resolved 4 15 6 0 4 Public Record Requests Received 22 9 19 9 9 Public Record Requests Resolved 21 9 13 11 23 15
APPENDIX A Option Selections of Applicants, by Parish of Damaged Residence Note: All Damaged Residence information is as provided by the applicant during the application process. Actual damaged residence information may differ from what the applicant provided. Eligibility information is properly confirmed during the verification process A Option 1. Keep Your Home Option 2. Sell, but Stay in Louisiana Option 3. Sell, and Move out of Louisiana Option 4. Decline Benefits Option 5. Delay Selection of Benefit Option 6. Unable to Determine Selection Acadia 297 2 299 Allen 496 12 1 509 Ascension 150 150 Assumption 223 1 224 Beauregard 948 10 958 Calcasieu 12,736 125 10 12,871 Cameron 1,566 139 3 1 1,709 East Baton Rouge 179 2 1 182 East Feliciana 27 1 28 Evangeline 54 54 Iberia 1,024 16 2 1,042 Iberville 55 1 56 Jefferson 24,627 159 35 1 2 1 24,825 Jefferson Davis 868 13 1 882 Lafayette 118 2 120 Lafourche 808 6 1 815 Livingston 223 5 1 229 Total 16
A Option 1. Keep Your Home Option 2. Sell, but Stay in Louisiana Option 3. Sell, and Move out of Louisiana Option 4. Decline Benefits Option 5. Delay Selection of Benefit Option 6. Unable to Determine Selection Orleans 41,474 3,787 1,699 1 14 46,975 Plaquemines 2,987 257 25 3,269 Pointe Coupee 14 14 Sabine 31 31 Saint Bernard 7,877 3,827 725 3 3 12,435 Saint Charles 1,006 5 1 1 1,013 Saint Helena 279 2 281 Saint James 380 380 Saint Landry 164 6 170 Saint Martin 107 3 110 Saint Mary 856 4 860 Saint Tammany 10,871 149 36 2 11,058 St John The Baptist 1,235 1 1,236 Tangipahoa 1,529 8 2 1,539 Terrebonne 2,533 55 2 2,590 Vermilion 1,608 54 4 1,666 Vernon 147 2 149 Washington 1,341 15 1 1,357 West Baton Rouge 13 13 West Feliciana 4 4 118,855 8,668 2,550 5 24 1 130,103 Total 17
APPENDIX B Benefits Calculated by Damaged Residence Parish Note: All Damaged Residence information is as provided by the applicant during the application process. Actual damaged residence information may differ from what the applicant provided. Eligibility information is confirmed during the verification process Number of Parish Calculations Acadia 299 Allen 512 Ascension 153 Assumption 224 Beauregard 960 Calcasieu 12,915 Cameron 1,718 East Baton Rouge 183 East Feliciana 29 Evangeline 54 Iberia 1,048 Iberville 56 Jefferson 24,975 Jefferson Davis 884 Lafayette 123 Lafourche 816 Livingston 229 Orleans 47,165 Plaquemines 3,289 Pointe Coupee 14 Number of Parish Calculations Sabine 31 Saint Bernard 12,495 Saint Charles 1,017 Saint Helena 282 Saint James 382 Saint Landry 171 Saint Martin 110 Saint Mary 861 Saint Tammany 11,147 St John The Baptist 1,240 Tangipahoa 1,550 Terrebonne 2,602 Vermilion 1,687 Vernon 149 Washington 1,361 West Baton Rouge 13 West Feliciana 4 130,752 18
APPENDIX C Closings by Parish and Zip Code Note: All Damaged Residence information is as provided by the applicant during the application process. Actual damaged residence information may differ from what the applicant provided. Eligibility information is confirmed during the verification process. PARISH Option 1. Keep Your Home Option 2. Sell, but Stay in Louisiana Option 3. Sell, and Move out of Louisiana Acadia 288 2 290 Allen 485 11 1 497 Ascension 142 142 Assumption 204 204 Beauregard 929 10 939 Calcasieu 12,562 100 5 12,667 Cameron 1,532 118 2 1,652 East Baton Rouge 176 1 1 178 East Feliciana 27 27 Evangeline 53 53 Iberia 1,009 13 1 1,023 Iberville 54 1 55 Jefferson 24,381 131 28 24,540 Jefferson Davis 845 10 855 Lafayette 112 1 113 Lafourche 782 6 1 789 Livingston 210 3 213 Orleans 40,795 3,443 1,430 45,668 Plaquemines 2,834 231 19 3,084 Pointe Coupee 14 14 Sabine 30 30 Total 19
Option 2. Option 3. Option 1. PARISH Sell, but Stay in Sell, and Move out of Total Keep Your Home Louisiana Louisiana Saint Bernard 7,745 3,679 680 12,104 Saint Charles 968 3 1 972 Saint Helena 264 1 265 Saint James 366 366 Saint Landry 156 5 161 Saint Martin 102 3 105 Saint Mary 826 4 830 Saint Tammany 10,802 130 26 10,958 St John The Baptist 1,203 1,203 Tangipahoa 1,487 6 1 1,494 Terrebonne 2,441 45 1 2,487 Vermilion 1,592 49 3 1,644 Vernon 141 2 143 Washington 1,301 12 1 1,314 West Baton Rouge 13 13 West Feliciana 4 4 116,875 8,020 2,201 127,096 20
Zip Code Number of Closings Zip code errors 9 70001 895 70002 938 70003 2,327 70005 787 70006 1,404 70011 1 70012 1 70014 1 70015 10 70017 6 70018 5 70019 1 70028 1 70029 52 70030 49 70031 1,852 70032 1 70033 184 70036 472 70037 271 70038 86 70039 360 70040 757 70041 6 70042 5,129 70043 3 70044 3 70045 11 70046 156 70047 2 Zip Code Number of Closings 70048 169 70049 221 70050 58 70051 47 70052 690 70053 2 70054 1,845 70056 113 70057 3,136 70058 5 70059 896 70062 6 70063 3 70064 3,685 70065 7 70066 414 70067 722 70068 9 70069 124 70070 46 70071 4,280 70072 6 70073 1,503 70075 13 70076 1 70077 19 70078 20 70079 16 70080 2 70081 138 70082 781 Weekly Situation & Pipeline Report Zip Code Number of Closings 70083 234 70084 1,538 70085 74 70086 304 70087 172 70090 103 70091 2,016 70092 2 70093 1,945 70094 2 70095 1 70096 13 70101 1 70104 1 70105 1 70107 1 70109 1 70110 71 70112 401 70113 1,285 70114 1,387 70115 733 70116 5,750 70117 2,328 70118 3,406 70119 1 70120 408 70121 7,686 70122 518 70123 3,765 70124 1,654 21
Zip Code Number of Closings 70125 6,094 70126 3,892 70127 3,502 70128 1,916 70129 224 70130 1,419 70131 1 70132 1 70150 2 70164 1 70170 2 70175 7 70177 1 70179 1 70189 1 70217 1 70219 1 70224 1 70230 192 70301 2 70302 5 70339 19 70340 52 70341 5 70342 28 70343 606 70344 93 70345 60 70346 1 70352 191 70353 53 Zip Code Number of Closings 70354 7 70355 174 70356 52 70357 227 70358 80 70359 134 70360 5 70361 1 70362 732 70363 129 70364 12 70372 16 70373 39 70374 289 70377 84 70380 2 70381 109 70390 4 70391 43 70392 7 70393 259 70394 34 70395 158 70397 172 70401 238 70403 14 70404 117 70420 11 70421 294 70422 1 70423 1 Weekly Situation & Pipeline Report Zip Code Number of Closings 70424 185 70426 712 70427 4 70429 1 70430 108 70431 300 70433 10 70434 262 70435 17 70436 144 70437 366 70438 1 70440 167 70441 6 70442 176 70443 191 70444 667 70445 45 70446 79 70447 492 70448 17 70449 61 70450 29 70451 415 70452 9 70453 193 70454 13 70455 106 70456 1 70457 3,352 70458 10 22
Zip Code Number of Closings 70459 1,975 70460 2,758 70461 68 70462 16 70463 7 70464 35 70465 58 70466 3 70467 3 70469 5 70470 222 70471 1 70478 1 70485 25 70501 4 70503 12 70506 13 70507 9 70508 615 70510 1 70511 13 70512 130 70514 12 70515 2 70516 49 70517 12 70518 3 70519 9 70520 1 70521 14 70522 21 Zip Code Number of Closings 70523 2 70524 21 70525 116 70526 309 70528 10 70529 11 70531 117 70532 674 70533 3 70534 33 70535 3 70537 475 70538 1 70540 53 70542 26 70543 202 70544 242 70546 107 70548 68 70549 2 70550 3 70551 9 70552 10 70554 13 70555 12 70556 20 70559 683 70560 1 70562 27 70563 3 70569 99 Weekly Situation & Pipeline Report Zip Code Number of Closings 70570 2 70575 2 70576 3 70577 67 70578 24 70581 45 70582 7 70583 5 70584 1 70585 18 70586 8 70589 177 70591 23 70592 2,941 70601 6 70602 1,664 70605 11 70606 1,999 70607 1 70609 1 70610 997 70611 5 70612 1 70614 1,207 70615 7 70616 1 70621 121 70630 627 70631 192 70632 487 70633 473 23
Zip Code Number of Closings 70634 15 70637 2 70638 4 70639 36 70640 2 70641 121 70643 3 70644 284 70645 68 70646 604 70647 169 70648 14 70650 12 70651 70 70652 63 70653 12 70654 145 70655 12 70656 229 70657 28 70658 15 70659 107 70660 243 70661 3 70662 1,318 70663 14 70664 583 70665 1 70667 388 70668 627 70669 1 Zip Code Number of Closings 70699 1 70702 1 70706 14 70707 1 70711 18 70714 17 70716 1 70717 1 70718 3 70719 4 70721 16 70722 18 70723 40 70725 7 70726 32 70727 1 70728 1 70729 1 70730 4 70733 6 70734 7 70736 1 70737 36 70739 7 70740 2 70744 17 70748 1 70749 1 70750 1 70753 1 70754 9 Weekly Situation & Pipeline Report Zip Code Number of Closings 70757 2 70760 6 70761 1 70763 18 70764 13 70767 11 70769 19 70770 4 70772 1 70774 7 70775 7 70776 5 70777 4 70778 9 70780 4 70783 1 70785 22 70788 11 70789 2 70791 13 70792 1 70802 20 70805 28 70806 5 70807 9 70808 3 70809 2 70810 8 70811 7 70812 10 70814 16 24
Zip Code Number of Closings 70815 9 70816 5 70817 9 70818 1 70819 4 70820 2 70856 1 70901 1 71022 1 71026 1 71027 1 71028 1 71119 1 71126 1 71295 1 71322 1 71353 5 71367 12 71403 13 71419 1 71429 3 71433 1 71439 3 71446 76 71449 14 71458 1 71460 1 71461 4 71462 1 71463 75 71474 2 Zip Code Number of Closings 71486 6 71496 1 74058 1 74060 1 74071 1 75023 1 75038 1 75127 1 77027 1 77043 1 77045 1 77058 1 77087 1 78607 1 90363 1 127,096 Weekly Situation & Pipeline Report 25
APPENDIX D 26
APPENDIX E Weekly Situation & Pipeline Report 27
GLOSSARY Table 1 Terms: Total Applications Received Represents the cumulative number of all applications entered in the system. This number includes applications that are incomplete, test submissions and multiple submissions. Total Ineligible Represents the total number of all applications who do not meet the basic eligibility requirements for the program. Duplicate Application Represents the total number of all applications identified for being a duplicate application. No First Appointment Represents the total number of all applications who did not complete an appointment by the December 15, 2007 deadline. Ineligible-FEMA Assessment Represents the total number of all applications due to FEMA assessment requirement. Sold Home Ineligible/Not Interested Represents the total number of all applications who did not meet the eligibility requirements of the Sold Home program. Total Eligible Population Equals total applications received minus total ineligible. Represents the population of applicants that are in an eligible program status. Dollar amount represent the cumulative benefits calculated for all eligible applicants. Zero Award Represents the total number of eligible applications under program guidelines but with grant calculation of zero dollars. Application Withdrawn Represents the total number of applications closed at the request of the applicant. Total Benefits Calculated (Eligible Only) Represents the total population and benefits calculated for all eligible applicants that have positive calculations amounts and have not withdrawn their applications. Total Funding Disbursed Represents the cumulative number of applicants that have received Funding from the Road Home program. The dollar amount represents the total funds disbursed to date. Option One Closings Applicants who have received funds under the Option 1 Benefit Selection. Option Two Closings Applicants who have received funds under the Option 2 Benefit Selection. Option Three Closings Applicants who have received funds under the Option 3 Benefit Selection. Sold Home Closings Represents the cumulative number of applicants with funds disbursed where the applicant sold their home prior to August 29, 2007. Elevation Only Closings Represents the cumulative number of Option 1 applicants that received elevation funding only. Total Closing with Elevation Dollars Represents the cumulative number of Option 1 applicants that received elevation funding. The dollar amount represents the total elevation dollar elevation dollars disbursed under the program. 28
Eligible Applicants Without Funds Represents the total number of eligible applications that have yet to receive an award. Eligibility Documentation Requested Represents applicants who have not provided necessary documentation to support their program eligibility. Unable to Contact Represents the eligible applicants who are no longer responding to program communications. Active Applications Represents the current total workable inventory of the program. Currently Transferred to Title Company Initial Closing Transfer Represents the number of files currently transferred for initial closing to closing agents. Additional Disbursements Transfer Represents the number of files currently transferred for an additional disbursement to the closing agent. Pipeline Diagram Terms (Figures 1 and 2): APPLICATIONS & APPOINTMENTS Total Applications Received Represents the cumulative number of all applications entered in the system. This number includes applications that are incomplete, test submissions and multiple submissions. Total Ineligible Represents the total number of all applications who do not meet the basic eligibility requirements for the program. Total Eligible Population Equals total applications received minus total ineligible. Represents the population of applicants that are in an eligible program status. Dollar amount represent the cumulative benefits calculated for all eligible applicants. Road Home Advisory Services (RHAS) Appointments Held Represents the cumulative number of all Road Home Advisory Services appointments held. CALCULATIONS Total Eligible Population Equals total applications received minus total ineligible. Represents the population of applicants that are in an eligible program status. Dollar amount represent the cumulative benefits calculated for all eligible applicants. CLOSINGS BY OPTION SELECTION Option One Closings Applicants who have received funds under the Option 1 Benefit Selection. Option Two Closings Applicants who have received funds under the Option 2 Benefit Selection. Option Three Closings Applicants who have received funds under the Option 3 Benefit Selection. Sold Home Closings Represents the cumulative number of applicants with funds disbursed where the applicant sold their home prior to August 29, 2007. 29
CLOSINGS Currently Transferred to Title Company Initial Closing Transfer Represents the number of files currently transferred for an initial closing to closing agents. Additional Disbursements Transfer Represents the number of files currently transferred for an additional disbursement to the closing agent. Total Funding Disbursed Represents the cumulative number of applicants that have received Funding from the Road Home program. The dollar amount represents the total funds disbursed to date. 30