Healthcare Practice PanelBook 2016
Toluna Healthcare Practice Qualified, Targeted, Engaged Healthcare Respondents The Toluna Healthcare Practice offers targeted access to well-profiled, highly engaged physicians, allied health care professionals, ailment sufferers and consumers for your global research needs. With more than 15 years of healthcare leadership, clients benefit from a truly dedicated service model, proactive consultative project management, and strict data quality measures to ensure the quality of results delivered. Take advantage of Toluna s full suite of research solutions, and specialized products including Pharmacy Intercept/Audit, online communities, patient record studies, mobile surveying and consumer omnibus. Curizon Medical Professionals Panel Toluna gives you access to a pre-identified, pre-screened and highly qualified pool of global physicians, medical professionals and more! Toluna provides access to healthcare professionals panels across the globe. We can survey within every medical specialty and our respondents are validated. In addition to physicians, Toluna has assembled panels of other types of medical professionals, including Nurses, Pharmacists, Hospital Executives, Dentists, Optometrists and Opticians, Veterinarians, Certified Diabetic Educators, and Payers/MCOs (Medical and Pharmacy Directors). Ailment Sufferers Panel Toluna has the ability to reach more than 9 million global opt-in panelists to meet your needs. Toluna s Ailment Sufferers Panel has profiled members for the most common medical conditions to the rarest. Data pulled January 2016 3
Toluna Healthcare Practice Below is a snapshot of our global physician capabilities (sample of estimated completes at 100% IR) North America Latin America EMEA (Europe, Mid East, Africa) US CA BR MX UK FR DE IT ES FP/GP 200+ 200+ 200+ 200+ 200+ 200+ 200+ 200+ 200+ Cardiologoists 200+ 50+ 200+ 100+ 100+ 200+ 200+ 200+ 100+ Dermatologists 200+ <50 100+ 50+ 100+ 100+ 100+ 100+ 100+ Diabetes/Endocrinologists 200+ <50 100+ 50+ 100+ 100+ 50+ 100+ 100+ Gastroenterologists 200+ <50 50+ 50+ 100+ 200+ 100+ 100+ 100+ Nephrologists 200+ <50 50+ <50 50+ 100+ 50+ 100+ 100+ Neurologists 200+ <50 100+ 50+ 100+ 100+ 200+ 200+ 100+ OB/GYNs 200+ 50+ 200+ 100+ 100+ 200+ 200+ 200+ 200+ Oncologists 200+ 50+ 100+ 50+ 100+ 100+ 100+ 100+ 100+ Opthalmologists 200+ <50 100+ 50+ 100+ 100+ 100+ 100+ 100+ Orthopedists 200+ <50 100+ 50+ 100+ 100+ 100+ 100+ 100+ Pediatricians 200+ <50 100+ 200+ 200+ 100+ 200+ 200+ 200+ Psychiatrists 200+ 50+ 100+ 50+ 200+ 200+ 200+ 200+ 200+ Pulmonologists 200+ <50 50+ <50 100+ 100+ 100+ 100+ 100+ Radiologists 200+ 50+ 50+ 50+ 100+ 200+ 100+ 100+ 100+ Rheumatologists 200+ <50 50+ <50 100+ 100+ 50+ 100+ 100+ Surgeons 200+ 50+ 100+ 100+ 200+ 100+ 200+ 100+ 100+ Urologists 200+ <50 50+ 50+ 100+ 100+ 100+ 100+ 100+ Pharmacists 200+ 200+ 100+ 100+ 200+ 200+ 200+ 200+ 200+ Nurses 200+ 200+ 100+ 100+ 200+ 200+ 200+ 200+ 200+ Dentists 200+ 200+ 100+ 100+ 200+ 200+ 200+ 200+ 200+ Data pulled January 2016 4
Toluna Healthcare Practice Below is a snapshot of our global physician capabilities (sample of estimated completes at 100% IR) Asia-Pacific SG MY TH ID HK CN JP KR AU NZ IN TW PH VN FP/GP 50+ 200+ 200+ 200+ 50+ 200+ 50+ 200+ 100+ 50+ 200+ 100+ 200+ 100+ Cardiologoists <50 100+ 100+ 100+ <50 100+ 50+ 50+ <50 <50 50+ 50+ 100+ 50+ Dermatologists <50 100+ 100+ 100+ <50 100+ 50+ 100+ <50 <50 200+ 50+ 100+ 100+ Diabetes/Endocrinologists <50 100+ 100+ 100+ <50 100+ <50 50+ <50 <50 200+ 50+ 100+ 50+ Gastroenterologists <50 50+ 50+ 100+ <50 50+ <50 100+ <50 <50 50+ 50+ 50+ <50 Nephrologists <50 <50 50+ 50+ <50 <50 <50 50+ <50 <50 50+ 50+ 50+ <50 Neurologists <50 <50 50+ 50+ <50 <50 <50 100+ <50 <50 50+ 50+ 50+ <50 OB/GYNs <50 100+ 100+ 100+ <50 100+ 50+ 200+ <50 <50 200+ 50+ 100+ 50+ Oncologists <50 50+ 100+ 100+ <50 100+ <50 50+ <50 <50 200+ 50+ 100+ 50+ Opthalmologists 50+ 100+ 100+ 200+ 50+ 200+ 50+ 50+ 50+ <50 200+ 100+ 200+ 100+ Orthopedists <50 50+ 50+ 50+ <50 100+ 50+ 100+ 50+ <50 100+ 50+ 50+ 50+ Pediatricians <50 100+ 100+ 200+ <50 200+ 50+ 100+ <50 <50 200+ 100+ 200+ 100+ Psychiatrists <50 50+ 50+ 50+ <50 100+ <50 50+ <50 <50 50+ 50+ 50+ 50+ Pulmonologists <50 50+ 50+ 50+ <50 50+ <50 50+ <50 <50 50+ <50 50+ 50+ Radiologists <50 <50 50+ 50+ <50 100+ <50 50+ <50 <50 200+ 50+ 50+ <50 Rheumatologists <50 50+ 100+ 100+ <50 100+ <50 50+ <50 <50 100+ 50+ 100+ 50+ Surgeons <50 50+ 100+ 100+ <50 100+ <50 100+ <50 <50 100+ 50+ 100+ 50+ Urologists <50 50+ 100+ 100+ <50 50+ <50 50+ <50 <50 100+ 50+ 100+ 50+ Pharmacists 100+ 200+ 200+ 200+ 100+ 200+ 100+ 200+ 50+ 50+ 200+ 200+ 200+ 200+ Nurses 100+ 200+ 200+ 200+ 100+ 200+ 100+ 200+ 50+ 50+ 200+ 200+ 200+ 200+ Dentists 50+ 200+ 200+ 200+ 100+ 200+ 100+ 200+ 50+ 50+ 200+ 100+ 200+ 100+ Data pulled January 2016 5
Toluna Healthcare Practice Global Healthcare Research Community Board Eligible / Certified Physicians (US) Affiliation with the American Medical Association (US) Greenbook Health certified Access to allied healthcare professionals, ailment sufferers and more! List matching excellence Interview well-qualified, targeted, engaged physicians, medical professionals, ailment sufferers and more Qualified A focus on data quality, respondent validation, relevant member engagement. Targeted Respondents are well-profiled and profiles are built with customer needs in mind. Engaged A dedicated respondent community used exclusively for Healthcare research. Relevant respondent incentives. Industry Associations and Guidelines Followed Toluna adheres to the globe s most stringent guidelines for panel management and data quality. We are members of many industry associations committed to innovating data quality. Toluna is Greenbook Health-certified. Toluna follows all relevant industry guidelines, including those of the the Council of Survey Research Organizations (CASRO), PBIRG, PMRG and BHBIA. Data pulled January 2016 6
See what some of our clients are saying about Toluna Superior Programming We have never seen programming quality this good. Congratulations! The initial process was very detailed with a long debrief about the questionnaire. The Toluna team identified several little areas with unclear logic and we solved these on the spot. It was great to see how they really thought through the survey, and caught things we would never have expected them to catch. Report, analyze and add value with ease in real-time, eliminate the wait. Outstanding Service We continue to work with Toluna because of their superior service. On our most recent project with Toluna, the incidence ended up being much lower than expected. Toluna helped us make some adjustments to the screener and we were still able to finish in a week. Responsive team and error-free execution. Prompt, receptive, and effective service. Great Project Management Excellent project management and proactive guidance Great project management and execution. Everything was seamless from start to finish. The project management was excellent. Quick Turnaround Toluna completed our project ahead of timelines, and the project manager was extremely communicative in fielding progress, taking steps to increase incidence Our most recent project was on a very tight timeline, and Toluna was proactive and ensured that we were out of field before the scheduled date. They were quick to test the link so we launched as per schedule. Quick turnaround, field time was faster than expected! I was very pleased with the degree of communication, the thoroughness of the survey review and link programming, and ultimately, their fielding of the study in a very short timeframe. Data was delivered to us before our deadline in all countries, which was very helpful. Hard-to-reach Targets Toluna agreed to take up this study despite hard targets and we got several more completes than we anticipated. The ability to pull in partners to find hard-to-find subgroups makes Toluna a one-stop-shopping experience for sample Total Reliability It has been an absolute pleasure working with Toluna Toluna offers a good quality of work with reasonable turn around time and great project management. They provided suggestions proactively as of what could be incorporated during programming, and did a great job of keeping track of all changes we requested. Data pulled January 2016 7
2016 Example profile data gathered by Toluna
Medical Professional Profiling Age Gender Graduation Year MD/DO ICD9 data Prescribing behavior Primary & secondary areas of specialty CPT data Type of Practice Allied Healthcare Professional targeting Consumer Health & Wellness Profiling Health and medical areas that affect you Health and medical areas that affect someone in your household Health and medical areas that you provide care for Allergies Food allergies Breathing and respiratory conditions Cancer conditions Diabetes types Digestive conditions Eye/Ear/Nose/Throat conditions Heart/Blood conditions Immunological conditions Men s health conditions Mental health and behavior conditions Neurological/Brain-related conditions Bone/Joint/Muscle conditions Physical appearance conditions Sexual health conditions Skin conditions Sleep conditions Weight conditions Women s health conditions Medical devices you use Medical devices used by someone in your household Medical devices used by someone you provide care for Vision/Eye conditions Data pulled January 2016 9
North America: 2.5+ Million Members EMEA: 3+ Million Members APAC: 2.7 Million Members 9+ Million Total Members South America: 500,000 0,0 0 Members Toluna Panel in 49 Countries The Americas Argentina 23,500 Brazil 268,000 Canada 392,000 Chile 45,000 Colombia* 60,000 Ecuador* 15,500 Mexico 99,000 Peru 31,000 United States 2,121,000 Venezuela* 30,000 EMEA Austria 23,000 Belgium 69,000 Czech Republic 21,000 Denmark 26,000 Egypt* 1,700 Finland 24,000 France 371,000 Germany 352,000 Greece 29,500 Hungary* 19,000 Ireland 21,000 Italy 226,000 Netherlands 95,500 Norway 20,000 Poland 41,000 Portugal 25,000 Romania* 27,000 Russian Federation 975,000 South Africa 26,000 Spain 227,000 Sweden 35,000 Switzerland 15,000 Turkey 70,500 Ukraine* 12,000 United Kingdom 479,000 APAC Australia 113,000 China 1,455,000 Hong Kong 21,500 India 150,000 Indonesia 117,000 Japan 210,000 Korea 245,000 Malaysia 52,000 New Zealand 17,000 Philippines* 77,000 Singapore 31,000 Taiwan 86,000 Thailand 85,000 Vietnam* 58,000 *Toluna.com community launch pending 40 global Toluna.com communities currently launched Data pulled January 2016 10
North America: 2.5+ Million Members EMEA: 3+ Million Members APAC: 2.7 Million Members 9+ Million Total Members South America: 500,000 Members Toluna Partners in 85 Countries The Americas Anguilla Antigua and Barbuda Barbados Bolivia British Virgin Islands Cayman Islands Costa Rica Cuba Dominican Republic El Salvador Grenada Guatemala Guyana Haiti Honduras Jamaica Montserrat Nicaragua Panama Paraguay Puerto Rico St. Kitts and Nevis St. Lucia St. Vincent Grenadines Suriname Trinidad and Tobago Turks and Caicos Uruguay EMEA Algeria Bahrain Belarus Benin Bulgaria Burkina Faso Burundi Cambodia Cameroon Central African Republic Congo Croatia Cyprus Estonia Ghana Guinea Guinea Bissau Iraq Ivory Coast Jordan Kazakhstan Kenya Kuwait Latvia Lebanon Liberia Lithuania Madagascar Mali Morocco Mozambique Niger Nigeria Oman Palestine Qatar Rwanda Senegal Slovakia Slovenia Somalia Sudan Suriname Swaziland Syria Tanzania Uganda Yemen Zambia Zimbabwe APAC Bangladesh Fiji Laos Nepal Pakistan Sri Lanka Data pulled January 2016 11