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IN THIS ISSUE:» Greetings from Roger Jurgens, MFLC Clinical Liaison» Military Transition and Wellness Fair» 2015 Department of Defense Warrior Games» I Need to Refer a Service Member to an MFLC in Another State or Country» SPAs: Don t Forget to Update Your Benefit Elections» Recognizing Darrin Waters & Justice White» Recognizing Erica Clemons-Manuel To the MHN MFLC team, I thought I would open up this month s newsletter from the perspective of a father of a service member. I remember oh so well the day our son left for boot camp; it was the summer of 2005. One of the things that you try to do is to prepare yourself for the changes that will occur over the next few weeks and months. However, I was ill prepared for what happened next. I had returned home from work that day and there was a UPS box on the front porch. When I opened it, there were all our son s personal affects: the clothing that he had worn the day he left for boot camp. It was a little unsettling to say the least. I later found out that this is the normal procedure. Soon thereafter, we would receive a letter or a note as well as instructions as how to address our letters so they would be received, i.e. it would have to be addressed to a ship (that is how they designate their barracks). It was clear that there was a nomenclature that I didn t understand at the time, and that I needed to get up to speed quickly if I was going to be able to keep up with the upcoming conversations. I wasn t working for MHN at the time but had the luxury of working with a retired Command Master Chief who would help me understand the meaning of certain terms and acronyms. It was an ongoing process for sure with a steep learning curve. My lack of understanding was a frustration for my son, and I could hear it in his voice as we would talk on the phone. When I would have to ask what something meant often came the response, I told you once before. I recall our first visit to his first duty station after A school, it was quite clear that while on the Base he was in charge and was responsible for us, talk about a role reversal! By the time for his second duty station I was working at MHN. It was 2009, and he was now an AT2 with the responsibility of leading a shift for his Squadron. 1

One afternoon, I received a call from my son asking me what I did at work and what MFLCs do. I found myself doing a briefing, in now a language he could understand. I was curious why he was asking and then he stated that he needed a resource for one of his sailors and wanted to know if MHN had an Adult MFLC on his base. We did, and I was able to connect him to the MFLC. He also briefed his LPO and Chief of the resource. As we all know the Military is its own culture, and it is the responsibility for us as counselors to clearly understand the culture in which we find ourselves working. For me, it was a way that I could keep a meaningful relationship with my son. As he transitioned from active duty to Reserves, the first year was difficult for him to adjust to civilian life. He had been working under such a high ops tempo, it took time to decompress from that environment. For me it was seeing firsthand what the transition looks like. Military Transition and Wellness Fair Submitted by MFLC Clinical Liaisons Eileen Loftus and Rachel Lane-Behoozfard On June 18 th, MCB Quantico hosted the Military Transition and Wellness Fair featuring programs to support the recovery and reintegration of our warriors and their families. Below is a snapshot of our Health Net table at this important event aimed at providing career opportunities and other important resources. Three members from our team supported this event, which was open to the Athletes in the Warrior Games, Service Members, Veterans and spouses in the area. The team shared information about open positions (including MFLC positions) and highlighted some information regarding our DoD and VA programs. For the MFLCs that worked with my son and his squadron I will be forever grateful; thank you all for all that you do as MFLCs Remember it may not be your son or daughter but it is someone s. Respectfully, Roger Jurgens MFLC Liaison 2

2015 Department of Defense Warrior Games Contributors: MFLC Clinical Liaisons Eileen Loftus and Rachel Lane-Behoozfard and Clinical Program Director, Dr. Betsy McBride athletic reconditioning activities play a fundamental role in the recovery, rehabilitation and reintegration of our service members and veterans. The events of the 2015 DoD Warrior Games promoted the resiliency and warrior spirit of our wounded, ill, and injured service members, veterans, caregivers, and families. The Games featured eight adaptive sports: archery, cycling, field, shooting, sitting volleyball, swimming, track, and wheelchair basketball. Each service nominated competitors for the Ultimate Champion, a multi-sport event in which service members and veterans competed against each other in a variety of disciplines. Our very own Capt James Ferguson, Deputy Director has been hard at work in the last several weeks since being activated from Reserve status in late April to support the planning and execution of the 2015 Department of Defense (DoD) Warrior Games. The Warrior Games featured eight sporting events with approximately 250 athletes representing teams from the Army, Marine Corps, Navy/Coast Guard, Air Force, U.S. Special Operations Command, and the British Armed Forces. Adaptive sports and Figure 1: Members of the Team Attend Opening Ceremonies for the 2015 DoD Warrior Events. Last week, members of our Arlington staff were privileged to join Capt 3

Ferguson on site to attend the Opening Ceremony. Pictured [from left to right]: Emy Montiel (Business Analyst), Rachel Lane-Behroozfard (Clinical Liaison), Capt Ferguson (Deputy Director), Betsy McBride (Clinical Director) and Eileen Loftus (Clinical Liaison). From all accounts, the day was powerful steeped in resilience, determination and excellence all the things that make up today s Service Members and their families. To learn more, log onto defense.gov and check out the special warrior games page located there. Here you ll find photo libraries, essays and heartwarming stories about these warrior athletes who have overcome incredible odds to compete in the Warrior Games. Reference: DoD News, Defense Media Activity I Need to Refer a Service Member to an MFLC in Another State or Country On occasion, the situation may arise that you d like to be able to provide a Service Member or family member with the contact information of an MFLC located on a different installation. Say, for example, you meet with a Service Member who is currently on extended training. He describes stress stemming from concerns for his spouse and teenage children at home and would like to connect his family with the MFLC support located there. In a case like this, reach out to your MFLC Liaison. They will be able to quickly provide you with contact information for the MFLC support located on the other base. SPAs: Don t Forget to Update Your Benefit Elections When going from Off-Rotation to On- Rotation, please be sure to visit the United Health Care enrollment website: https://uhc.workterra.net/workterra website to confirm your existing benefit elections (enroll or waive coverage), mailing address and SPA work assignment address. This information is not carried over from assignment to assignment. All SPAs going from offrotation to on-rotation are sent a SPA notification via email with specific instructions regarding this process. Remember, although you may have previously updated this website for a previous assignment, that information will not carry over to your new assignment. Questions about this process? A Frequently Asked Questions (FAQ) document is posted on the SPA portal home page of mhngs.com. After reviewing this document, if you still have questions, please contact the Associate Service Center (ASC) at (877) 474-3577. 4

Recognizing Darrin Waters & Justice White Submitted by Donna Smith, MFLC Clinical Manager The following message penned by Pam Williams, ACS Director at Fort Rucker highlights the work of two MHN Embedded MFLCs: Darrin Waters and Justice White: Two of our Ft Rucker embedded MFLCs, Darrin Waters and Justice White, received glowing, positive comments from their respective Brigade Commanders at our recent Community Health Promotion Council (CHPC) meeting which is usually headed by our Commanding General, but this time by our Deputy to the Commanding General. Both Darrin Waters and Justice White were mentioned as stand outs serving their Brigades. Both Brigade Commanders stated that they were fully integrated into all of their units, are well received by their Soldiers and go above and beyond to meet Soldier's needs. The Brigade Commanders were singing their praises and I thought you should know. Recognizing Erica Clemons- Manuel Submitted by Donna Smith, MFLC Clinical Manager LTC Barton with the 18th ABN Corps recently reached out to MHN management to recognize the excellent support provided by Erica Clemons- Manuel while on assignment at Fort Bragg: Erica Clemons-Manuel has been a great asset to the service members and families. She attended formation every Monday and was highly visible at events and in the headquarter area. LTC Barton provided a specific event to illustrate the importance of the MFLC support after a suicide of one of their own. Erica was invaluable as she was available minutes after the service member's peers were notified. Due to the strong relationship established between the MFLC and service members, he believed this increased the willingness of the service members to talk to the MFLC even more so than to the Chaplains who were also available. LTC Barton stated appreciation for Erica's support along with the previous two MFLCs that served the 18th ABN. 5