Ireland FinTech Census A snapshot of the FinTech landscape in Ireland

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Ireland FinTech Census 2018 A snapshot of the FinTech landscape in Ireland

Contents 1. Overview 1 i 2. Profiling respondents 10 3. Diversity and inclusion 12 4. Revenue and growth 14 5. Talent 16 6. Regulation 18 7. Future expansion 20 Ireland FinTech Census 2018

1. Overview Foreword The Government of Ireland is strongly supportive of FinTech, recognising the significant benefits it can bring to consumers, economic growth, productivity and the competitiveness of the Irish economy. The Census provides, for the first time, a comprehensive landscape of Irish FinTech. It draws attention to the importance of talent and investment to entrepreneurs, the two key ingredients to great companies and a healthy start-up ecosystem. The Census will provide valuable information to investors and policymakers on the composition and needs of Irish FinTechs, helping to boost the understanding of Irish FinTech across Ireland and the rest of the world. Michael D Arcy TD Minister of State for Financial Services and Insurance Ireland FinTech Census 2018 1

Fast facts: the FinTech landscape in Ireland Top FinTech Sector Diversity and inclusiveness 87% have a policy or culture of inclusion 17.5% RegTech and digital identity 12.7% Payments and remittances 7.9% Asset management solutions 7.9% Financial Software 60% of FinTech executive teams include a female representative 19% of FinTechs have all male organisations Regions for future expansion Investment 27% UK and Euope Anticipation of next round of funding: 26% APAC 1m 5m expected for 22% expected for 19% Multinational workforce Future revenues 37% of respondents had employees from North America 51% of respondents had employees from the UK 63% of respondents had employees from Europe 38% of respondents had employees from Asia 32% of FinTechs anticipate global revenue growth of between 100-500% 17% of FinTechs anticipate global revenue growth of greater than 500% 2 Ireland FinTech Census 2018

Talent Top 4 key challenges for 2018 Top 3 talents in demand: 54% Attracting qualified or suitable talent Coding and software development Product Management Regulatory and Risk Management 44% Building partnerships with established players Regulation 44% International expansion 71% not required to be regulated by the Central Bank of Ireland due to their subsector 29% are regulated by the Central Bank of Ireland or another European country 44% Customer adoption FinTech adoption in Ireland Current adoption: Future adoption: 26% Ireland 33% Global 52% Ireland 52% Global Ireland FinTech Census 2018 3

Ireland s FinTech ecosystem 4 Ireland FinTech Census 2018

Introduction FinTech in its broadest articulation comprises every area of technology and innovation in the financial services arena, from payments, trading and FX, big data, risk, compliance and business intelligence to consumer-focused currency exchanges and peer to peer lenders. In Ireland we have a deep heritage in growing financial services businesses in the International Financial Services Centre and an equally strong history in establishing and scaling Irish technology companies focused on foreign markets. We are lucky to have a diverse range of market participants who see FinTech as the context for their own innovation or at least a source of innovation from which they can benefit. Ireland is renowned globally for both its Technological and Financial Services industries. These industries include over 400 financial services companies and approximately 37,000 employees across the sector. The presence of leading Global technology companies and a skilled & educated workforce are certainly factors which have enabled the development of Ireland s FinTech Ecosystem. It is estimated that approximately 7,000 people are currently employed in the FinTech industry in Ireland. One of the many success factors of the Irish FinTech Ecosystem include a number of organisations who work closely together to support FinTech companies across all stages of growth. These include but are not limited to: FinTech and Payments Association of Ireland ( FPAI ), FinTech Ireland, IDA Ireland, Banking and Payments Federation Ireland (BPFI) and Financial Services Ireland (FSI). Ireland FinTech Census 2018 5

Scope and methodology: a four-stage approach 1. Definition of the FinTech sector There is no universal classification or comprehensive directory of FinTech businesses. For this census, we have defined a FinTech organisation as one that undertakes one or more of a set of FinTech business activities, as shown in Figure 1 (page 4). These activities relate to the use of innovative business models and technology to enable, enhance or disrupt financial services. Business activities are categories according to whether they primarily deliver a business-to-consumer (B2C) or business-tobusiness (B2B) proposition. We acknowledge the recent trend for FinTech organisations to describe themselves as B2B2C, indicating a focus on an end consumer via a B2B relationship. For this census, we consider these to be B2B organisations. 2. List of FinTech companies A list of FinTechs was developed from existing contacts, directories, industry association members and events (including FinTech conferences). These organisations were screened for FinTech eligibility and contacts sorted to remove duplication. A total of 200 unique FinTechs were identified in Ireland. Using existing relationships with these FinTechs, as well as online sources of contact information, email addresses were sourced. These individuals were then invited to take part in the census. 3. Survey design Census questions focused on profiling respondents, as well as providing insights into their revenue, investment, talent, future growth ambitions and key challenges in achieving these. FinTech firms received an email with a link to an online survey page. There were 22 questions, with a wider range of free text, multiple choice, ranking and scoring questions that would take no more than 30 minutes to complete. Enterprise Ireland and supporting stakeholders wrote to Fintech companies to encourage them to participate in the survey. 4. Analysis and reporting 63 companies submitted their response, representing 31.5% of the FinTech industry in Ireland. The survey was officially closed on 31 August 2018. A manual data cleansing exercise was then undertaken, with final output based on analysis of the cleansed data. In addition to the analysis of the data, the following EY reports have been referenced in this Census report; The EY FinTech Adoption Index 2017 6 Ireland FinTech Census 2018

Figure 1: Scope of FinTech sector as defined for this census by qualifying business activities B2C propositions B2B propositions Money transfer and payments: Online foreign exchange Overseas remittances Payout management tools Online digital-only banks without branches Non banks to transfer money Mobile phone payment at checkout Payments via cryptocurrency (e.g. bitcoin) Insurance: Car insurance using telematics (black box) to monitor driver behaviour Insurance premium comparison sites Peer-to-peer (P2P) or micro-insurance Borrowing: Borrowing using online short-term loan providers Financial planning: Online budgeting and financial planning tool Tools to analyse expenses and compare financial products Savings and investments: P2P platforms for high-interest investments Investments in equity crowdfunding platforms and rewards platforms Online investment advice and investment management Online stockbroking Top-up savings or investments Online spreadbetting Enterprise and RegTech: Advanced analytics providers Blockchain solutions and distributed ledger technology (DLT) RegTech and risk management Core banking, insurance, asset management and capital market software Credit reference data and analytics Insurance and data analytics Cybersecurity Digital identity Small and medium-sized enterprises (SMEs): FinTech lenders including online short-term loan providers FX and B2B payments Trade finance and supply chain solutions Corporates: Merchant acquirers and gateways Payment optimisation and fraud detection software Loyalty software providers Payments software Trade finance and supply chain solutions Ireland FinTech Census 2018 7

Key messages The 2018 Ireland FinTech Census was designed to gather insights directly from FinTechs, charting key areas of growth, as well as potential challenges. Data was gathered on the specific areas of Diversity and inclusion, revenue, investment, talent, regulation and future expansion. The respondents in our study provide a strong subsector representation, with the largest representation from RegTech and digital identity, as well as payments and remittances. Diversity and Inclusion 87% of FinTechs have a policy or culture of inclusion. FinTechs also have a diverse workforce with employees being representing from the Americas, APAC and Africa regions. Also, 60% of FinTechs have one or more females represented on executive teams. Revenue and Growth Both historic and prospective revenue growth are key indicators of success for FinTechs. While revenue has steadily grown both in Ireland and the rest of the world, 17% of FinTechs anticipate global revenue growth to increase by greater than 500% in 2018. A FinTech s ability to raise funds is critical to growth. 22% of FinTechs are anticipating greater than 1m in the next round of funding with 19% anticipating greater than 5m. Regulation Financial Services is a regulated sector, with Ireland establishing itself as a big player in the FinTech sector due to its hospitable environment for tech start-ups. Governing bodies such as the Central Bank of Ireland and Enterprise Ireland have created a welcoming landscape for FinTechs in Ireland with various FinTech focused initiatives. 29% of FinTechs are regulated by the Central Bank of Ireland or another European country. Future expansion Irish FinTechs have highlighted the UK and Europe 27% and APAC 26% as regions for future expansion. Talent 94% of FinTechs are looking to hire up to 50 employees in 2018. Attracting qualified or suitable talent seemed to be the most frequent challenge Irish FinTechs experienced with the three most in demand skills being coding and software development, product management, and regulatory and risk management. 8 Ireland FinTech Census 2018

Ireland FinTech Census 2018 9

2. Profiling respondents Insights The Ireland FinTech census gathers key statistics to profile the sector and providing insights into employee demographics. Figure 2: Respondent positions The majority of respondents hold senior positions at FinTech companies, with 70% in the C-suite. Of these, 40% hold CEO positions. 30% 70% Non C-Suite C-Suite Figure 3: Global headquarters located 73% of respondents are headquartered in Dublin. Only 11% of respondents are headquartered outside of Ireland. London is the most popular alternative destination for headquarters outside Ireland. 27% 73% Outside Dublin Dublin 10 Ireland FinTech Census 2018

Figure 5: Companies by customer segment served 71% 62% 51% 32% 10% Consumers Corporates (non-financial institutions) Financial institutions Small and Medium-sized Enterprises (SMEs) Other (please specify) There is a equal representation of customer segments, with many serving more than one (several options could be selected). For FinTechs that only served one segment, financial institutions ranked the highest. Government bodies were the most common customer segment served within the other category. Figure 6: Subsector representation Personal financial management 1.6% Cryptocurrency 1.6% Consulting 1.6% Capital markets data and technology 1.6% Blockchain solutions (inc. distributed ledger) 1.6% Other 3.2% Online aggregator or broker 3.2% Digital banking 3.2% Analytics and big data 3.2% InsurTech 4.8% Digital wallet and prepaid cards 4.8% Cyber Security 4.8% Currency & FX 4.8% Online investments 6.3% Lending - SME and corporate 6.3% Financial software 7.9% Asset management solutions 7.9% Payments and remittances 12.7% RegTech and digital identity 17.5% Respondents provide subsector coverage, with FinTechs citing RegTech and digital identity (17.5%) as their main proposition followed by Payments and remittances (12.7%), Asset Management Solutions (7.9%) and Financial Software (7.9%). Ireland FinTech Census 2018 11

3. Diversity and inclusion 12 Ireland FinTech Census 2018

Insights Figure 9: Inclusion policy 87% FinTechs practice diversity & inclusion Figure 8: Gender executive teams 60% Irish FinTechs have one or more female executives 87% of FinTechs have a policy or culture of inclusion, this is also reflected in EY s 2017 Diversity & Inclusion report in the Irish market which found that 98% of organisations agree an inclusive environment is vital for business performance and enhances team performance and collaboration. Analysis of executive headcount by gender shows that 60% of Irish FinTechs have at least one or more female representative on their executive team. Figure 4: Employee Nationalities Figure 7: Gender split in company While 100% of responding FinTechs had Irish employees, 63% had employees from Europe and 51% from the UK. Irish 100% Europe (excl. UK) 63% UK 51% Asia 38% North America 37% Australia 22% South America 22% Middle East 16% Africa 13% 19% 13% 19% of Irish FinTechs say their gender ratio is 100:0 male to female with 13% stating that their ratio is 50:50 male to female. Ireland FinTech Census 2018 13

4. Revenue and growth 14 Ireland FinTech Census 2018

Revenues Investment Historic revenue growth highlights proven demand for a FinTech s product and service. Both Irish and Global total revenue generated has increased year on year reaching over 254M (Ireland) and 19B (ROW) FinTech businesses need to attract investment to grow and develop. Figure 13: Investment to date Prospective revenue growth is a key indicator of success for FinTechs with 49% expecting revenue growth of 100% or greater highlighting the strength of ambition in the sector. 21% 21% 21% 14% Revenues future 10% 13% Prospective revenue growth is a key indicator of success for FinTechs with just under half expecting revenue growth of 100% or greater highlighting the strength of ambition in the sector. Figure 12: Expected revenue growth over the next 12 months globally 0-100k 100k 250k 250k 500k 500k 1m 1m- 5m 5m+ 32% anticipate global revenue growth of between 100-500% 17% anticipate global revenue growth of greater than 500% 43% of FinTechs have received 500K or more in investment, with 13% receiving 5m or more. Investment future Figure 15: Anticipated size of next funding round 1m+ expected funding for 22% 5m+ expected funding for 19% Ireland FinTech Census 2018 15

5. Talent Talent headcount Figure 16: Number of employees in Ireland in 2018 13% 3% 1% <10 11-50 48% 51-150 35% 151-250 251-350 83% of FinTechs have less than 50 employees. 23% of FinTechs have more than 50 employees outside of Ireland with 3% having over 1,000 employees outside Ireland. Talent headcount growth Figure 17: Expected number of hires in Ireland in 2018 94% of respondents are looking to hire up to 50 people in the next 12 months 16 Ireland FinTech Census 2018

Talent in demand Figure 18: Skills and experience hardest to find in Ireland when recruiting in 2018 Coding and Software Development 38 26 12 Product Management 4 24 30 Regulatory and Risk Management 4 14 27 Sales 8 18 15 Process Design and Optmisation 2 2 27 Financial and Tax 1 8 18 Marketing 8 15 Project Management 6 15 General Management 2 4 12 HR and Talent Management 1 Rank 1: Number of FinTechs that expect this skill to be hardest to find Rank 2: Number of FinTechs that expect this skill to be second hardest to find Rank 3: Number of FinTechs that expect this skill to be third hardest to find Coding and software development, product and regulatory and risk management are the three most current in demand skills which FinTechs are recruiting in the next 12 months. Ireland FinTech Census 2018 17

6. Regulation 18 Ireland FinTech Census 2018

Insights Figure 19: Breakdown of regulated FinTechs by subsector Figure 20: Breakdown of regulated FinTechs by the CBI 13% Regulated in another jurisdiction 6% Payment Services Firms 3% E-money Firms 2% Reinsurance Undertakings & SPRVs 2% Regulated Markets 2% Mortgage Credit Intermediaries 29% are regulated by the Central Bank of Ireland or another European country 71% are not required to be regulated by the Central Bank of Ireland due to their business model Regulatory engagement The Central Bank of Ireland recently launched its Innovation Hub which allows FinTechs to engage with them outside of existing formal regulator/firm engagement processes. The Innovation Hub provides a platform for the Central Bank of Ireland to build on existing intelligence on developments in the FinTech sector. By engaging with FinTechs, the CBI will gain early sight of new technologies and enhance their understanding of potential risks and, importantly, potential mitigants. 2% Investment Firms 71% of respondents are not required to be regulated by the Central Bank Ireland FinTech Census 2018 19

7. Future expansion 20 Ireland FinTech Census 2018

Insights Figure 21: Regions for future expansion UK and Europe APAC 25.9% 27.2% North America Africa Middle East South America 13.5% 12.1% 11.0% 10.3% FinTechs in Ireland are prioritising the UK and Europe and APAC regions with regards to future expansions. Expansion into the UK and Europe would be seamless where culture, work force, geography and political environment would be quite similar to that of Irelands. Expansion into the APAC region highlights the global nature of financial services. Future adoption Figure 22: Current and future adoption globally 65% 50% 33% 39% 18% 20% 20% 24% 10% 10% Money and transfer payments Financial planning Savings and investments Borrowing Insurance Global current adoption Global future adoption The above graph is taken from the 2017 EY FinTech Adoption Index which cuts through the hype and understands whether digitally active consumers are using FinTech services on a regular basis. Ireland FinTech Census 2018 21

Key challenges for 2018 Figure 21: FinTechs biggest challenges for 2018 54% Attracting qualified or suitable talent 44% Building partnerships with established players 44% International expansion 44% Customer adoption Irish FinTechs face a number of challenges to achieving their business and growth objectives for 2018. Key challenges highlighted include attracting qualified and suitable talent, building partnerships with established players, international expansion and customer adoption. 22 Ireland FinTech Census 2018

Ireland FinTech Census 2018 23

24 Ireland FinTech Census 2018

Conclusion EY is committed to supporting the Irish FinTech sector and we are proud to publish the first Ireland FinTech Census in collaboration with Enterprise Ireland. The report highlights the dynamic and vibrant FinTech landscape as well as the ambitious growth plans of Irish FinTechs, evident through the planned hiring of new talent, expected future investment and future revenues. Demand for FinTech services and the opportunity for innovative Irish FinTechs at home and abroad has never been so strong. PSD2 and Open Banking are key drivers, with the framework for sharing data between banks and FinTechs taking shape. This together with strong global demand for payments and RegTech solutions is good news for Irish FinTech. The report provides essential analysis for Irish FinTech, delivering a benchmark for ongoing assessment, and a tool for continuous improvement within the sector. We are delighted to be able to share these results and look forward to our continued engagement across the FinTech ecosystem in Ireland. Colin Ryan Partner, Financial Services Advisory Leader Ireland Ireland FinTech Census 2018 25

Contacts EY Colin Ryan Partner, Financial Services Advisory Leader Ireland colin.ryan@ie.ey.com EY Assurance Tax Transactions Advisory About EY EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organisation and may refer to one or more of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organisation, please visit ey.com. 2018 Ernst & Young. Published in Ireland. All Rights Reserved. Jonathan Ryder Payments and FinTech lead jonathan.ryder@ie.ey.com 79538.indd 12/18. Artwork by the BSC (Ireland) ED None The Irish firm Ernst & Young is a member practice of Ernst & Young Global Limited. It is authorised by the Institute of Chartered Accountants in Ireland to carry on investment business in the Republic of Ireland. Ernst & Young, Harcourt Centre, Harcourt Street, Dublin 2, Ireland. Niall Corrigan Financial Services Digital Lead niall.corrigan@ie.ey.com Information in this publication is intended to provide only a general outline of the subjects covered. It should neither be regarded as comprehensive nor sufficient for making decisions, nor should it be used in place of professional advice. Ernst & Young accepts no responsibility for any loss arising from any action taken or not taken by anyone using this material. ey.com Department of Finance Michael D Arcy TD Minister of State for Financial Services and Insurance Enterprise Ireland Enda McDonnell Head of FinTech Eoin Fitzgerald Senior Development Adviser - FinTech