Building Impactful Business Incubators: Reviewing Best Practice Incubator Models 15 November SABIC Conference Paper Presented by: Elize Hattingh

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Building Impactful Business Incubators: Reviewing Best Practice Incubator Models 15 November 2018 SABIC Conference Paper Presented by: Elize Hattingh Authors: Elize Hattingh, Incubator Specialist Alexei McGregor, Analyst Anton Ressel, Business Coach

Introduction This paper reviews Fetola`s Business Incubator Blueprint How to Guide. This is based on the Fetola Incubator Model operating nationally since 2007 and typically delivers these results (tracked over 10 years): SME turnover growth of 47% per annum and A lasting business survival rate of 87.3% * This is more than three times the national average) How can incubators achieve these results? It s simple really. We help people to grow the economy and create real jobs, by building businesses that last. Catherine Wijnberg, Fetola CEO Download link:

Incubator Methodology Framework Fetola`s Business Incubator Blueprint How-to-Guide This practical and local guide shares best-practice models and field-tested tools, templates and case studies that help demystify the business of business development. The Fetola Business Incubator Blueprint helps new and established providers of Business Development Service (BDS), business skills training and other small business support to be more effective, cost-efficient and successful. The Blueprint includes a 2018 addendum focusing on Supplier Development. This Blueprint includes a purpose-built set of tools and templates developed especially for local conditions and is designed to increase success, save time and money, and help BDS providers deliver the kind of results our country needs.

Research overview The status of South Africa`s economy The role of SME`s in job creation for an inclusive economy SME challenges How SME growth can be supported through an Business Incubator Key insights how to run a successful incubator that delivers GROWTH RESULTS

The status of the South African Economy Limited growth negative GDP growth during the last two consecutive quarters - in 2018. Figure 1: Annual GDP and GDP per capita growth (2010-2017) (World Bank data, 2018)

The status of the South African Economy Today, November 2018 -The reality of job creation are: 26.7% unemployment (Stats SA, 2018b). Employment among SMEs deteriorating - the sector experienced a loss of over 1.68million jobs. (SEDA, 2018a) Between 2008 and 2015, small business made up 55% of SA`s formal employment (TIPS,2017). Employment created - 7100 small business owners employing 4.3 million people. As a consequence of slowing employment growth among small business relative to larger enterprise, small businesses contribution to formal sector employment fell from 64% in 2008, to 55% in 2015 (TIPS, 2017).

The Role of Small Business in job creation Poverty reduction through job creation is critical and Small Business plays an important role. Small business is and can be an even more affective job creator The future NDP job creation targets are 11 million jobs by 2030, small business is expected to contribute 90% of these jobs (SEDA, 2017). How to we keep Small Business alive and thriving?

Small Business Growth Challenges Low survival rates, exacerbated by economic conditions 37% chance of surviving 4 years and a 9% chance of surviving 10 years. To create sustainable life time jobs

Were does this leave us? 1. A desperate need to create sufficient job opportunities needed for poverty reduction. 2. Small business has the potential to accelerate job creation. 3. Small business especially vulnerable to the current economic conditions How can a conducive environment be created that allows small business to grow and develop, to achieve the objective of job creation and ultimately poverty reduction?

The role of Incubators SEDA is shifting focus to small enterprise over a longer period of time through SEDA supported incubation centres and SEDA enterprise development centres Therefor Incubator Models needs to be effective for it is likely to become increasingly important in the South African developmental landscape Incubators needs to deliver growth long term sustainable growth

Incubator Challenges The key is to create an conducive environment that allows entrepreneurs to growth their business sustainably and to create lifetime jobs. The challenge lies in how these incubation programmes should be best structured and implemented to support business long term growth. How to optimize incubator efficiencies?

Incubator Efficiency Diagnostics are needed

Incubator Guidelines Running a successful enterprise incubator, requires a variety of skills, resources, tools and personnel. This is a fine balancing act, but one of critical importance. No two business are the same and their needs change as they grow, or as market conditions change. Despite this variability, successful incubation includes the following components; Selecting the right people, with reference to both mentors and incubates Tailoring the business development approach to a business s specific needs. Provide business support services (including access to market, access to finance, media and PR, networking, and mentorship) Monitoring and Evaluation

Blueprint Model A robust incubation model includes: a) Business growth needs assessment b) Business growth support services Development training Creating access to market Providing access to finance Mentoring programme Media & Support Networking and Peer Support c) Monitoring & Evaluation of impact

Understand the Business Growth Cycles (S-Curve)

Key Incubator Guidelines Define what it is the business support program is trying to achieve unique value proposition (eg, ideation program, growth initiative) Define what success look like (eg, number of businesses that pass through the incubator, and the rate of business growth) Successful results dependent on appropriately matched candidates to these objectives

Needs Assessment Tailored business development approach for each individual incubatee Gap analysis Growth plan Understanding of the vision of the businesses being incubated

Support Services Follow a holistic approach, support services are interdepended. Business Training -simple to understand, practical and relevant Access to Market -consideration for readiness and capacity Media and PR to often ignored Access to finance grants should be allocated in tandem with financial education Networking and peer support Mentorship Incubator acts as the relationship manager

Monitoring and Evaluation Implemented at inception, among both the participants and the incubator itself Avoid the costly mistake of recording everything KPIs should be Easy to measure Easy to verify Objective Quantitate Consistent Provide insight

Conclusion The incubator model is not complicated, and therein lies its true power. Difficulty comes in finding the balance: Offering of pre-packaged components, such as the standard training curriculum (cost effective) Flexible or customised support, for example one-on-one mentoring (high impact) The incubator must address multiple fields and different dimensions of business support simultaneously in a cost-effective manner.

Reference Arrow J., Kerr A. and Wittenberg M. (2014). Job Creation and Destruction in South Africa, South African Journal of Economics, 82(1):1-18. Seda (2017) Seda Annual Report 2016/17, Pretoria. Available online (Accessed: 29 October 2018): http://www.seda.org.za/publications/pages/annual-reports.aspx SEDA (2018), SMME Quarterly Update 1st Quarter 2018. Available online (Accessed: 30 October 2018): http://www.seda.org.za/publications/publications/smme%20quarterly%202018-q1.pdf Wijnberg C. (2018). Fetola Incubator How to Guide. E-book [online]. Available at (Accessed: 20 October 2018): https://fetola.co.za/documents/the%20business%20incubator%20blueprint%20for%20sa _2018.pdf World Bank (2018), World Bank Open Data, Electronic Database. Available at (Accessed: 29 October 2018): http://databank.worldbank.org/data/home

THANK YOU Fetola House Suite 103 First Floor Richmond Centre Plumstead, Cape Town 7800 Tel: +2786 1111 690 ehattingh@fetola.co.za www.fetola.co.za