South Yorkshire Region Excellence Centre Joanne Barrott and Max Miah Project Team April 2018
Aims The Excellence Centre exists to support the care and support staff (CaSS) in all South Yorkshire and Bassetlaw s health and social care organisations It acts as a central point of contact for education and training of our unregistered workforce Focuses on those hard to reach workforce in small and medium employers
AIMS To be committed to partnership working and building strong collaborations between training providers and health and social care employers from the public, independent and voluntary sectors To co-ordinate and develop apprenticeships, future workforce and activities to support the unregistered workforce To promote innovation in education and sharing learning resources The priorities are aligned with the SYB Integrated Care System
How SYREC Functions Faculty of Advanced Practice and Advanced Training Practice ECHO New initiatives HEE ICS LWAB Stakeholders SYREC Project team Management Group
Partners include * Social Care * Local Authority * Community Health Services * Primary Care * NHS Foundation Trusts * YAS * Hospices * Health Education England * Private, Voluntary & Independent Sector * Schools, Colleges & Universities * Skills for Care * Skills for Health * Department for Work Pensions * Faculty of Advanced Practice * Advanced Training Practice * Integrated Care System * LWAB Across the South Yorkshire and Bassetlaw ICS
Work-streams to address the priorities: Apprenticeships Care Certificate Specific care pathways across health and social care Primary Care Transformation Development of CaSS Future Workforce Quality Assurance
SYREC Priorities 1. Improving access to quality assured training for CaSS 2. Develop a communication hub 3. Identify where there are gaps in training provision and rectify or develop new training provision Care Certificate Primary Care Widening participation 1. Preferred providers with quality assurance 2. Funding secured to develop inhouse and link with NSAH & ELearning for health 3. Stakeholder engagement to identify WANs
SYREC Priorities 4. Increase the numbers of apprenticeships 5. Promote care as a career of choice for the future workforce 4. Undertaking a TNA and secured funding for a project manager position to work with partners 5. Funding secured for a project team to address widening participation & future workforce, linking with the apprenticeship work
Impact of SYREC achievements Access to all work-stream products for all stakeholders: Care Certificate assessor standards/validated programme/register of candidates/trainers/assessors Apprenticeships standardised commitment statement/standardisation of rules, eligibility, differences, procurement and contracts avoiding duplication of effort Future workforce local and regional widening participation successes Quality Mark - Quality assurance profiling and assessing of all SYREC registered training providers Financial benefits: Support for funding bids success with 75% of bid submissions Information of all new initiatives/how to access/costs Quality assurance framework and support to attain a quality standard
Future Plans Co-ordination for the following: Trainee nurse associates Central location with ECHO, ATP and FAP Website development linked to Elearning for health Apprenticeships ECHO expansion with train the trainer model Future workforce/widening participation Any innovations that would benefit from working at scale
The West Yorkshire and Harrogate Excellence Centre
Alison Ackew
Tweet us at @wyhexcellence
What? A Cross Organisational HUB & Network Hosted by NHS Trusts - LTHT & BDcFT Valued & driven by members Adds value to the health and care system Part of a national network of Excellence Centres (NSAH) Working in Partnership to deliver a skilled and knowledgeable support staff workforce
Skills Development Opportunities High quality VFM & widely accessible training provision Apprenticeships Primary Care Shared Resources Whole Workforce system wide approach Priorities Sustainability for the future Talent Pipeline Career Development Integrated Working
What s on offer? Benefits of membership & opportunities CPD & Networking Events Access to fully funded training Share best practice Access to cross organisational Employer Network Access to collaboratively commissioned Apprenticeship Programmes Publicise Training Influence local & national policies/service redesign Share success & highlight contribution of the support unregistered workforce
Joint initiatives & Successes Business Admin L2 & 3 CIPD L3 & 5 Clinical Healthcare Support L2 & 3 IT
Humber Coast and Vale Excellence Centre 17 th April 2018 Workforce and Integration
Who we are Skills for Care is the employer-led leadership and workforce development body for adult social care In England Trusted delivery partner for the social care sector, on behalf of government Providing support and practical tools to help organisations recruit, develop and lead their workforce By working with employers and sharing best practice, we help raise quality and standards across the whole sector and ensure dignity and respect are at the heart of service delivery.
Our values We deliver outcomes that have a measurable, positive impact on the lives of all those who need care and support. We ensure value for money for the taxpayer, through efficient and effective stewardship of public money. We encourage innovative thinking that enables the workforce to provide better, whole person care to those in need. We work in partnership with others, to ensure the whole workforce offer is more joined-up and relevant.
What is Adult Social Care? Social Care is not just working with older people it includes supporting people who need care and support from 18 years of age who may have a Physical disability Learning disability Mental Health issue Substance misuse issue Visual impairment Hearing impairment Become an older person in need of care or support Combination of the above
Jobs within Social Care Direct care roles Management roles Other social care support roles Regulated professional roles Ancillary roles Activities Worker Team Leader Housing Support Officer Social Worker Care Worker Supervisor Volunteer Coordinator Occupational Therapist Personal Assistant Manager Social Care Prescriber Complimentary Therapist Rehabilitation Worker Specialist Coordinator e.g. Autism, Dementia End of Life Administration including HR, Finance and Marketing Nurse (including nurse associates) Advocacy Worker Employment Advisor Counsellor Cook and kitchen assistant Housekeeper or domestic worker Driver or transport manager Maintenance Volunteer Welfare Rights Worker Trainer or Assessor
We know the health and social care landscape 19,300 organisations in England 39,500 places that offer care and support in England. 1.43 million workers
We know the health and social care landscape We know from our data there are 1.43 million people working in social care and 19,300 organisations providing or organising adult social care in England Our team of expert analysts write and publish a wide range of reports about the adult social care workforce in England. We deliver research that provide evidence to inform decision making at strategic level as well as operationally.
We know the health and social care landscape Humber Cost and Vale have 639 CQC registered adult Social Care providers. 453 of which are residential services and 186 are non residential In Yorkshire and the Humber staff turnover rates and vacancy rates are at 28% (34,000) and 5.3% respectively and have risen over last 12 months. For HCV these range from 23%-31% and 3.6% - 6%. We have 1750 vacancies at any one time. Humber Coast and Vale have an experienced social care workforce with between 62%-75% of workers having 3 or more years experience and the average worker having worked in social care for between 5.9 years to 9.2 years. 34.1% (42,000) started their roles in last 12 months Social Care Sector has grown by 8.1% (11.000 jobs) in Yorkshire and Humber since 2012 We need a further 280,000 workers nationally by 2025 in England 45,000 of these in Yorkshire and Humber an increase of 28% and a similar rise for Humber Coast and Vale
Integration When did Government start to integrate Health and Social Care? Value of Integration and Inclusion Individuals receive care and support in the most appropriate place Avoid duplication of effort and training Provide joined up services from cradle to grave Respect all parties knowledge and expertise Save valuable resources Develop and maintain a quality and competent workforce
CQC Local System Review How well do people move through the health and social care system, with a particular focus on the interface, and what improvements could be made? We encourage all system partners to work together to: Create and clearly communicate a collective health and social care offer for people who live in their area, responsive to their local needs. Provide a stronger focus on maintaining health and wellbeing through preventative approaches to ensure support is available to enable people to be as independent as possible and maintain their own health and wellbeing at home. Address variation within systems so that everyone has equal access to high quality service provision when they need it.
Integration Can be achieved by Amending existing job roles Creating new job roles Developing training and education
Key aspects to consider. Workforce development and ensuring competence Competence of staff is paramount in demonstrating and achieving quality care (Health and Social Care Act, Fundamental Standards, CQC key questions and KLOEs) Some training is statutory due to legislation, e.g. Food Safety, Moving and Handling Some training is mandatory, as it is specified in a Contractual Agreement with a LA or CCG, e.g. L3 Diploma Care Certificate is expected by CQC for new to care staff Some training requires refreshers, e.g. first aid
Ensuring staff competence Whilst minimising expenditure Robust workforce planning, implementation of that documented plan and recording of activity undertaken, for: Induction, mentoring, regular observation of practice which is documented and linked to supervision and appraisals Training organised and commissioned based on above (plus meeting requirements of legislation, mandates, recommendations, and taking account of your staff experience and your client needs Choose training wisely, avoiding unnecessary repetition / duplication Involvement of experts in the community, e.g. EoLC facilitator, tissue viability, continence team
Graduate Management Programme Developed in partnership between Skills for Care and NHS Leadership Academy Developing the next generation of managers and leaders in health and social care Currently seeking host organisations in social care and placements within health (open until 30 th May) www.skillsforcare.org.uk/hostagraduate
Bradford and Calderdale Rachael Ross (part-time) rachael.ross@skillsforcare.org.uk T: 07815 429170 North Lincs & North East Lincs Fiona Macmillan (part time) fiona.macmillan@skillsforcare.org.uk T: 07967 247220 City of York and North Yorkshire Angela Thompson angela.thompson@skillsforcare.org.uk T: 07813 031257 Durham, Gateshead, Hull and East Riding of Yorkshire Peter Northrop peter.northrop@skillsforcare.org.uk T: 07817760387 Sally Gretton Head of Area sally.gretton@skillsforcare.org.uk T. 07792 907588 Contact details Yorkshire and the Humber and the North East Kirklees, Leeds and Wakefield Jeanette Cookson jeanette.cookson@skillsforcare.org.uk T: 07969 762864 South Yorkshire Zoe Thomas zoe.thomas@skillsforcare.org.uk T: 07792 425219 South Tyneside, North Tyneside, Newcastle, Sunderland and Northumberland. Wendy Adams wendy.adams@skillsforcare.org.uk T 07823444136 Tees Valley Karen Winspear karen.winspear@skillsforcare.org.uk T: 07811393012
For more information visit: www.skillsforcare.org.uk @sfc_yorkhumbne Subscribe to our bi-weekly e-news by emailing: info@skillsforcare.org.uk
Next steps: We will: Collate information from today and required actions Review business plan based on todays feedback Populate the skills platform and information hub with information from today including presentation slides Endeavour to stay engaged and inclusive We ask you to: Be inspired, stay interested, keep an eye on our website and where possible get involved
Next steps: We will: Collate information from today and required actions Review business plan based on todays feedback Populate the skills platform and information hub with information from today including presentation slides Endeavour to stay engaged and inclusive We ask you to: Be inspired, stay interested, keep an eye on our website and where possible get involved