Michigan County Medical Care Facilities. Council. Believe& Achieve. MCMCFC Annual Spring Management Conference

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Michigan County Medical Care Facilities Believe& Council Achieve MCMCFC Annual Spring Management Conference Harbor Springs, Michigan Boyne Highlands June 2-5, 2014

Welcome! INVITATION TO LEARN The Michigan County Medical Care Facilities Council invites you to join us at our 2014 Spring Management Conference at Boyne Highlands in Harbor Springs, Michigan, June 2-5, 2014. This year s theme is Believe & Achieve. Our commitment to quality, community, serving those most in need, and striving to create the best long term care experience are just a few of the differences that set us apart. The council represents 35 county-owned skilled nursing facilities across the state of Michigan. Each year, the council hosts this conference to provide continuing education, committee meetings, an annual business meeting, and a vendor exhibit for nursing home administrators, directors of nursing, and governing board members. This year s participants will be inspired to believe and achieve. Together as a group, we can do anything and do anything better! To lead off the conference, Clark Hill s presentation will provide critical and timely legal knowledge and how to apply it in today s long term care industry and the unique environment of a county medical care facility. Jeff Havens will inspire, and transform the way you approach the idea of personal and professional growth. The conference will be concluded with clinical perspectives from Dr. Mark Jackson, medical director and Immediate Past President of Michigan Medical Directors Association. To maximize your opportunities, plan to attend the board meeting and all educational sessions. The vendor show allows for gathering information on products and services. Please consider stopping by and saying hello to each vendor who supports this conference and especially our GPO Preferred Vendors. We welcome your feedback at the end of the conference and offer suggestions on anything upon which we can improve. It is your input that helps us as we strive to create a better conference experience each and every year. Welcome back to all that join us each year, and a special welcome to anyone who is a new member of the council or a new board member joining us for the first time. Renee Beniak Executive Director Michigan County Medical Care Facilities Council (MCMCFC) Donna Mahoney Program Committee Chair INCLUDED IN YOUR REGISTRATION FEE: Refreshment Breaks Educational Sessions Networking Vendor Show Entertainment MCMCFC Annual Spring Management Conference 2

AGENDA Monday, June 2 Continuing ED (Applied) Noon 4:00 p.m Registration NHA NSG 1:00 4:00 p.m Person-Centered Conversation Stacy Starling, PhD 3 2.7 Or 1:00 4:00 p.m. Annual Membership Meeting 3:00 3:15 p.m. Refreshment Break 5:30 7:00 p.m. Hospitality Hour provided by Clark-Hill 7:00 9:00 p.m. President s Banquet Tuesday, June 3 7:00 10:00 a.m. Breakfast Buffet 7:30 8:30 a.m. MCMCFC Program Committee Meeting Breakfast 8:00 10:00 a.m. Registration 9:00 Noon Legal Updates Clark Hill, PLC Steve Girard JD, Grant Pecor JD, & Nicole Patterson, JD 6 5.5 10:15 10:30 a.m. Refreshment Break Noon-1:30p.m. Lunch 1:30 4:30 p.m. Legal Update Steve Girard & associates, Clark Hill (continued) 3:00 3:15 p.m. Refreshment Break 5:00 8:00 p.m. Vendor Show 6:00 8:00 p.m. Dinner Buffet (Exhibit Area) 9:00 Midnight Ernest Entertainment Wednesday, June 4 7:00 10:00 a.m. Breakfast Buffet 8:00 9:00 a.m. Registration 9:00 Noon Unleash Your Inner Tyrant! 3 2.7 Jeff Havens 10:30 10:45 a.m. Refreshment break Noon 2:00 p.m. Luncheon Buffet 1:00 p.m. Scholarship Fund Golf Outing 5:30 7:00 p.m. Hospitality Hour (Cash Bar) 7:00 9:00 p.m. Exhibitor Prize and Golf Awards Banquet Thursday, June 5 7:00 10:00 a.m. Breakfast Buffet 7:45 8:45 a.m. GPO Breakfast Meeting 8:00 9:00 a.m. Registration 9:00 Noon Insights from a Medical Director: The Doctor is in 3 2.7 Dr. Mark Jackson, MD 10:30 10:45 a.m. Refreshment Break Noon 2:00 p.m. Lunch boxed or off menu in Slopeside Lounge MCMCFC Annual Spring Management Conference 3

SESSION EXPLANATION Monday, June 2 1:00 4:00 p.m. Person-Centered Conversation Stacy Starling, PhD Person-Centeredness is not what we do; it is how we do it. This presentation will address communication skills, attitudes, and behaviors and assist the Director of Nursing support the facility nursing staff in enhancing their communication skills with residents while demonstrating the same care and concern during management interactions with staff. Nurses complete an evaluation form will earn 2.7 contact hour(s). Administrators complete an evaluation form will earn 3 CEU NHA. All activities will be submitted to the Ohio Nurses Association (OBN-001-91) for approval to award contact hours and to LARA for NHA credits. All CE activities for this conference have no commercial support or sponsorship. Potential conflict of interest has been discussed with speaker and speaker agrees to present objectively and without bias. Signed statement has been secured. There is no conflict of interest for members of the planning committee associated with this activity. Tuesday, June 3 9:00 Noon, 1:30 4:30 p.m. Legal Updates Steve Girard, Grant Pecor, & Nicole Patterson, JD, Clark Hill Health care law encompasses a broad spectrum of legal issues. The team and resources at Clark Hill have extensive experience and industry knowledge. This program is prepared and presented to assist administrators; board members and clinical leaders gain insight and knowledge on the most pressing and current long-term care legal issues of the day. Nurses complete an evaluation form will earn 5.5 contact hour(s). Administrators complete an evaluation form will earn 6 CEU NHA. 10:15 10:30 a.m. Refreshment break 3:15 3:30 p.m. Refreshment break 3:00 3:15 p.m. Refreshment break MCMCFC Annual Spring Management Conference 4

SESSION EXPLANATION - CONT. Wednesday, June 4 9:00 Noon Unleash Your Inner Tyrant Jeff Havens The first of its kind, Unleash Your Inner Tyrant! helps managers and executives become better leaders by showing them everything they should avoid. Veteran comedian-turned-corporate speaker Jeff Havens employs his trademark wit and reverse psychology to teach attendees the worst of all leadership practices including how to create a culture of fear and mistrust, how to oppress and demoralize employees, and how to stand firm in the face of all change before wrapping up with a serious conversation about the kind of leaders we should all strive to become. Nurses complete an evaluation form will earn 2.7 contact hour(s). Administrators complete an evaluation form will earn 3 CEU NHA. Thursday, June 5 9:00 Noon Insights from a Medical Director: The Doctor is in Dr. Mark Jackson, MD This presentation will provide administrators, board members and clinical staff insights and strategies in dealing with several important and common clinical challenges in nursing homes: Feeding and Antibiotics. I Have Feeding Issues will discuss malnutrition, sarcopenia, restricted diets, dysphagia diets, tube feeding issues, and orixogenics (appetite stimulants) and Infection Control: Do I Really Need that Antibiotic? will discuss appropriate antibiotic use in the nursing home setting. Nurses complete an evaluation form will earn 2.7 contact hour(s). Administrators complete an evaluation form will earn 3 CEU NHA. 10:30 10:45 a.m. Refreshment break 10:30 10:45 a.m. Refreshment break MCMCFC Annual Spring Management Conference 5

CONFERENCE INFORMATION HOTEL RESERVATIONS Individuals are responsible for making hotel reservations. Rates and reservation forms are enclosed for your convenience. You may use a credit card, check, or money order when making reservations. Please identify yourself as a conference registrant and give the name of your facility when making phone reservations. Hotel and conference area is handicapped accessible. Meals are included in your lodging. TO ENSURE AVAILABILITY, HOTEL RESERVATIONS MUST BE MADE BY MAY 15, 2014 Each registrant is responsible for his/her lodging. NON-HOUSEGUESTS Meal tickets are available for purchase at the front desk as noted below. These prices include tax and gratuity. Breakfast: $21.42 Lunch: $18.90 Dinner: $31.50 GENERAL INFORMATION REGISTRATION MEMBERS - FULL REGISTRATION ncludes refreshment breaks, all educational sessions, and vendor exhibits. COST: $350.00 MEMBERS - ONE DAY REGISTRATION COST: $200.00 - Tuesday $125 - Monday, Wednesday or Thursday NON-MEMBERS FULL REGISTRATION Includes all sessions, refreshment breaks, and vendor exhibits. COST: $400.00 (does not include board meeting on Monday afternoon) NON-MEMBER - ONE DAY $225 - Tuesday $150 - Monday, Wednesday or Thursday CONFERENCE REGISTRATION PROCEDURE Registration can be done online, by phone or by completing the registration form and returning it to Brianna Fischer, MCMCFC, 935 N. Washington Ave., Lansing, MI 48906. Checks should be made payable to MCMCFC. You will receive confirmation by email. Please register by May 15, 2014. www.mcmcfc.org or 517-372-5433 PRESIDENT S BANQUET Monday, June 2, 2014, Presidents addresses, honored guests, and awarding of retirement plaques are scheduled. THURSDAY S LUNCH June 5, 2014, while eating your breakfast, you may order a boxed lunch to go, or have lunch in the Slopeside Lounge, off menu. The cost for this is covered by your Wednesday night lodging. When ordering off the lunch menu, there are a few items that exceed the amount that is covered in your package. You would then pay the surcharge amount to the server. DIETARY RESTRICTIONS Boyne Highlands is happy to accommodate medically necessary dietary restrictions. Please indicate these on your registration form. Application has been made for a total of 15 continuing educational hours from the State of Michigan Nursing Home Administrator s Licensing Board. An application has been submitted to the Ohio Nurses Association CEAP for 13.6 contact hours. Please call MCMCFC for more information about contact hours. CANCELLATION AND REFUND POLICY ALL CANCELLATIONS MUST BE RECEIVED IN WRITING NO LATER THAN MAY 23, 2014 IN ORDER TO RECEIVE A REFUND. No refund will be given after May 23, 2014. All telephone cancellations must be followed by written notification. MCMCFC Annual Spring Management Conference 6

GOLF OUTING MCMCFC SCHOLARSHIP FUND GOLF OUTING Wednesday, June 3, 2014 Tee times beginning at 1:00 p.m. Boyne Highlands - Heather Course $75 fee includes green fees, power cart, beverages, prizes, and a donation to the MCMCFC Educational Scholarship Fund. To register, complete this form and send it, along with a check for $75 made out to: M.C.M.C.F.C. Attention: Gary Easton 1455 Suncrest Drive Lapeer, MI 48446 Name: County: If you would like to play with a certain group as a team, please list their names: Please enclose checks with this form. MCMCFC Annual Spring Management Conference 7

REGISTRATION FORM PLEASE FILL IN ALL INFORMATION Facility Street City Zip Phone ( ) Email MCMCFC Member or Non-member If you use a nickname and would like it to appear on your name badge please note that name below. 1 Badge name Title License # Email Fee 2 Badge name Title License # Email Fee 3 Badge name Title License # Email Fee 4 Badge name Title License # Email Fee Type additional names, title, license #, and fee amount on the reverse side of this page Fee Total Fees Enclosed CONFERENCE FEES Members Full Registration: includes all sessions, breaks, and vendor exhibits $350.00 Non-members Full Registration: includes all sessions, breaks, and vendor exhibits $400.00 (does not include Board meeting on Monday afternoon) Members One Day: Tuesday $200.00 Monday Wednesday Thursday $125.00 Non-Members One Day: Tuesday $225.00 Non-Members One Day: Monday Wednesday Thursday $150.00 NOTE: Individuals who are attending the business meeting only need not register for the conference. Anyone not staying at Boyne Highlands must purchase meal tickets at the front desk to participate in meal functions. REGISTRATION PROCEDURE Registration can be done online, by phone or by completing the registration form and returning it to Brianna Fischer, MCMCFC, 935 N. Washington Ave., Lansing, MI 48906. Checks should be made payable to MCMCFC. You will receive confirmation by email. PLEASE REGISTER BY MAY 15, 2014. www.mcmcfc.org or 517-372-5433 CANCELLATION AND REFUND POLICY All cancellations must be in writing no later than May 24, 2013 in order to receive a refund. No refund will be given after May 24, 2013. Telephone cancellations must be followed by written notification. MCMCFC Annual Spring Management Conference 8

BOYNE HIGHLANDS RESERVATION FORM Group Name: Michigan County Medical Care Facilities' Council Dates: June 1-5, 2014 Reservations must be made utilizing this form and be received by May 1, 2014. Reservation requests received after this date will be taken on a space available basis at current room rates. When making travel arrangements, please note the check-in and check-out times are on the second page with the room descriptions. Accommodations: Please indicate your 1 st and 2 nd lodging preference below. If room type requested is not available, the next available room type and rate will be confirmed. We cannot guarantee specific rooms/units. All rooms are non smoking. ACCOMMODATIONS ROOM TYPE SINGLE DOUBLE MULTIPLE INDICATE 1 ST & 2 ND CHOICE Main Lodge Deluxe $160.64 $116.23 $101.48 Main Lodge Suite $205.99 $138.90 $116.55 Inverness Standard $181.60 $126.71 $108.41 Pleasantview Suite $205.99 $138.90 $116.55 Pleasantview Loft $254.79 $163.30 $132.81 Rates are based on the Full American Plan per person, per day, which includes lodging and three meals. The package begins with dinner on the day of arrival and ends with lunch on the day of departure. Rates include 6% Michigan State Sales and Use Tax, a 2% Local Lodging Assessment Tax and a 7% Resort Services Fee. Rates include 20% meal gratuities. Boyne Highlands Resort has a two-night minimum on weekends (Friday and Saturday night). ARRIVAL DAY/DATE: PLEASE PRINT Reservations can be made by calling, on-line, mail or fax BOYNE Central Reservations Department P.O. Box 19 Boyne Falls, MI 49713 Phone: 1.800.462.6963 Fax: 231.549.6844 On-Line: www.boyne.com Booking Code: 10003O DEPARTURE DAY/DATE: SHARE WITH: NUMBER OF ADULTS IN PARTY: NUMBER OF CHILDREN IN PARTY: AGES OF CHILDREN 18 & UNDER: NAME: COMPANY: ADDRESS: CITY: STATE: ZIP: PHONE / BUSINESS: PHONE / HOME: *E-MAIL ADDRESS: Deposits: A deposit equal to the first night's lodging is required with each reservation. Please make check or money order payable to Boyne USA Resorts or include a credit card number. The card will be charged upon receipt of form. Do not send cash. Cancellation Policy: Cancellation and changes affecting arrival/ departure dates must be made 7 days prior to arrival date in order to receive refund of deposit, less a $10.00 administrative fee. Tax exempt individuals: Please present the state tax exempt form 3372 at check in. NOTE: Personal funds are not exempt from state tax or local assessments. *Room confirmations will be e-mailed within 48 hours of receipt of reservation. BOYNE REWARDS #: **SPECIAL REQUESTS : **BOYNE does its best to accommodate requests, but cannot guarantee them. CHECK ENCLOSED PAYMENT METHOD $ American Express Visa MasterCard Discover CREDIT CARD # Expiration Date SIGNATURE: Security Code All reservations must be guaranteed by check or credit card deposit. Credit card imprint is required at check-in for all guests.

ROOM DESCRIPTIONS BOYNE HIGHLANDS ROOM DESCRIPTIONS Main Lodge King, Queen/Queen or Double/double rooms. The Main Lodge observe a 5:00pm check-in and 1:00pm checkout. Inverness Standard Two queen beds, wet bar with refrigerator/microwave and one bathroom. The Heather Highlands Inn observes a 6:00pm check-in and 1:00pm check-out. Inverness Deluxe Efficiency hotel room with one king murphy bed and one sleeper sofa in living area, gas fireplace, kitchenette and one bathroom. The Heather Highlands Inn observes a 6:00pm check-in and 1:00pm check-out. Pleasant View Suite One bedroom condo with one queen bed in the bedroom, one murphy bed and one queen sleeper sofa in the living area, gas fireplace, kitchenette and one bathroom. The Heather Highlands Inn observe a 6:00pm check-in and 1:00pm check-out. Pleasantview Loft One bedroom loft condo with one queen bed in bedroom, one sleeper sofa in living area, gas fireplace, two queen beds in loft, kitchenette and two bathrooms. The Heather Highlands Inn observes a 6:00pm check-in and 1:00pm check-out. MCMCFC Annual Spring Management Conference 10

Michigan Department of Treasury Form 3372 (Rev. 11-09) Reset Form Michigan Sales and Use Tax Certificate of Exemption DO NOT send to the Department of Treasury. Certificate must be retained in the Seller s Records. This certificate is invalid unless all four sections are completed by the purchaser. SECTION 1: TYPE OF PURCHASE One-time purchase. Order or Invoice Number: Blanket certificate. Expiration Date (maximum of four years): Blanket Certificate. Recurring business relationship The purchaser hereby claims exemption on the purchase of tangible personal property and selected services made from the vendor listed below. This certifies that this claim is based upon the purchaser s proposed use of the items or services, OR the status of the purchaser. Vendor s Name and Address SECTION 2: ITEMS COVERED BY THIS CERTIFICATE Check one of the following: 1. All items purchased 2. Limited to the following items: SECTION 3: BASIS FOR EXEMPTION CLAIM Check one of the following: 1. For Resale at Retail. Enter Sales Tax License Number: 2. For Lease. Enter Use Tax Registration Number: The following exemptions DO NOT require the purchaser to provide a number: 3. For Resale at wholesale 4. Agricultural Production. Enter percentage: % 5. Industrial Processing. Enter percentage: % 6. Church, Government Entity, Nonprofit School, or Nonprofit Hospital (Circle type of organization) 7. Nonprofit Internal Revenue Code Section 501(c)(3) or 501(c)(4) Exempt Organization (must provide IRS authorized letter with this form) 8. Nonprofit Organization with an authorized letter issued by the Michigan Department of Treasury prior to June 1994 (must provide copy of letter with this form) 9. Rolling Stock purchased by an Interstate Motor Carrier 10. Other (explain): SECTION 4: CERTIFICATION I declare, under penalty of perjury, that the information on this certificate is true, that I have consulted the statutes, administrative rules and other sources of law applicable to my exemption, and that I have exercised reasonable care in assuring that my claim of exemption is valid under Michigan law. In the event this claim is disallowed, I accept full responsibility for the payment of tax, penalty and any accrued interest, including, if necessary, reimbursement to the vendor for tax and accrued interest. Type of Business (see codes on page 2) Business Name Business Address City, State, ZIP Code Business Telephone Number (include area code) Name (Print or Type) Signature and Title Date Signed