INCIDENT COMMUNICATIONS QUICK REFERENCE GUIDE

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INCIDENT COMMUNICATIONS QUICK REFERENCE GUIDE LAST REVISED: MARCH 23, 2018

ALL MEDICAL CENTER These lists include all faculty, staff, and students (SON & SMD) in the Medical Center community essentially everyone in the Medical Center Exchange environment. Some affiliates, such as Highland, are also included. AllPDCExchangeGroup1@URMC.Rochester.edu AllPDCExchangeGroup2@URMC.Rochester.edu AllSDCExchangeGroup1@URMC.Rochester.edu AllSDCExchangeGroup2@URMC.Rochester.edu URMC-Global-Other@urmc.rochester.edu URCommunications@chet.rochester.edu alert_heart@lists.rochester.edu Contact person for modifying authorized senders or verifying that the communication was successful: Bruce (Chip) Partner (276-6582 Office, 585-749-0536 Cell) Backup: Suzette Norris (275-8490 Office, 585-905-7507 Cell) Germaine Reinhardt (276-7076 Med Center Office, 506-4655 Corp Woods Office, 259-8529 Cell) SCHOOL OF MEDICINE AND DENTISTRY Faculty, Staff, & Students (Everyone) SMD_All@lists.rochester.edu o Faculty & Staff SMD_FacStaff@lists.rochester.edu o Students SMD_All_students@lists.rochester.edu Contact person for modifying authorized senders or verifying that the communication was successful: Diane Frank (275-7923 Office, 585-797-7325 Cell) Backup: Katherine Castle (273-4776 Office, 585-704-2598 Cell) SCHOOL OF NURSING Faculty, Staff, & Students (Everyone) SON_All@lists.rochester.edu o Faculty & Staff SON_FacStaff@lists.rochester.edu o Students SON_All_students@lists.rochester.edu Contact person for modifying authorized senders or verifying that the communication was successful: Mike Fisher (275-6884 Office, 585-733-2592 Cell) Backup: Brian Harrington (275-8261 Office, 585 733-2604 Cell)

ARTS, SCIENCES & ENGINEERING Faculty, Staff & Students (Everyone) ASE_All@lists.rochester.edu o Faculty & Staff ASE_FacStaff@lists.rochester.edu o Students ASE_All_Students@lists.rochester.edu Undergraduate Students ASE_Undergrad_Students@lists.rochester.edu Graduate Students ASE_Grad_Students@lists.rochester.edu Parents - Alert_ASE_Parents@lists.rochester.edu Contact for verifying that the communication was successful to FACULTY/STAFF: Tammy Michielsen (275-9075 Office) Backup: Charles DeSouza (585-275-0329 Office, 585-953-1272 Cell) Contact for verifying that the communication was successful to STUDENTS: Nancy Specht (275-5572 Office, 585-739- 1804 Cell) EASTMAN SCHOOL OF MUSIC Faculty, Staff & Students (Everyone) ESM_All@lists.rochester.edu o Faculty & Staff ESM_FacStaff@lists.rochester.edu o Students ESM_All_Students@lists.rochester.edu Undergraduate Students ESM_Undergrad_Students@lists.rochester.edu Graduate Students ESM_Grad_Students@lists.rochester.edu Parents Alert_ESM_Parents@lists.rochester.edu Non-UR recipients: Bookstore (Barnes & Noble Staff external email addresses) bookstore@esm.rochester.edu Eastman Community Music School (ECMS) Students ECMS_Students@lists.rochester.edu Michele Gibson (274-1010 Office, 585-313-8069 Cell) Backup: Jamal Rossi (274-1010 Office, 585-278-4595 Cell) SIMON SCHOOL OF BUSINESS Faculty, Staff & Students (Everyone) Simon_All@lists.rochester.edu o Faculty & Staff Simon_FacStaff@lists.rochester.edu o Students Simon_Grad_Students@lists.rochester.edu Harrison Dean (275-0091 Office, 585-259-8340 Cell) Backup: Jacob King (276-3617 Office, 585-469-9637 Cell) WARNER SCHOOL OF EDUCATION Faculty, Staff & Students (Everyone) Warner_All@lists.rochester.edu o Faculty & Staff Warner_FacStaff@lists.rochester.edu o Students Warner_All_Students@lists.rochester.edu Dave Garcia (270-0759 Office, 585-383-1703 Home, 585-730-2606 Cell)

CENTRAL ADMINISTRATION This list includes all departments in Division 10, including Office of the President, Office the Provost, Office of the CFO, Advancement, University Communications, non-medical Center Facilities, University IT, etc. Staff (Everyone) Alert_Central_Admin@lists.rochester.edu ADVANCEMENT This department is included in Central Administration Staff (Everyone) Advancement_All@lists.rochester.edu Joe Meister (276-3810 Office, 585-662-9492 Cell) Backup Walter Fitch (276-5464 Office) DIVISION 20 NON-AS&E Division 20 non-as&e departments include the Bursar s Office, CETL, International Services Office, River Campus Libraries, Athletics, Auxiliary Operations and Dining Services Staff (Everyone) Alert_Div_20_Non_ASE@lists.rochester.edu Adam Traub (273-4598 Office, 585-281-8132 Cell) RIVER CAMPUS LIBRARIES This department is included in Division 20, non-as&e Staff (Everyone) Library_All@lists.rochester.edu Ralph Arbelo (275-3449 Office, 585-721-0129 Cell) LLE Faculty & Staff (Everyone) Alert_lle_facultystaff@lists.rochester.edu Joseph DiVincenzo (585-275-3815 Office, 585-981-9392 Cell) MEMORIAL ART GALLERY Staff (Everyone) Mag_All@lists.rochester.edu Jackie Forbes (276-8908 Office, 585-330-7768 Cell) NON-ACADEMIC UNITS

BROAD LISTS Faculty & Staff Alert_AllFacStaff@lists.rochester.edu (no exclusions) Students Alert_All_Students@lists.rochester.edu Includes matriculated and non-matriculated students in all academic divisions Parents of undergraduate students Alert_All_Parents@lists.rochester.edu Alumni Alert_All_Alumni@lists.rochester.edu University Communications also maintains distribution lists for regular newsletters, such @Rochester, Weekly Buzz, Grads@Rochester, Parents Buzz, and Rochester Buzz. Please contact Scott Hauser or Jennifer Roach to use these lists. Scott Hauser (275-2102 Office, 585-503-4729 Cell), Jennifer Roach (276-4833 Office, 585-746-8917 Cell) PUBLIC SAFETY LISTS These lists are primarily used for the distribution of the Think Safe and other public safety messages. Medical Center: AllPDCExchangeGroup1@URMC.Rochester.edu AllPDCExchangeGroup2@URMC.Rochester.edu AllSDCExchangeGroup1@URMC.Rochester.edu AllSDCExchangeGroup2@URMC.Rochester.edu URCommunications@chet.rochester.edu All others ( Super list containing everyone else AND alert_heart@lists.rochester.edu: Alert_Non_MC@lists.rochester.edu GEOGRAPHY-BASED LISTS Location Medical Campus Scope All: AllPDCExchangeGroup1@URMC.Rochester.edu AllPDCExchangeGroup2@URMC.Rochester.edu AllSDCExchangeGroup1@URMC.Rochester.edu AllSDCExchangeGroup2@URMC.Rochester.edu URMC-Global-Other@urmc.rochester.edu URCommunications@chet.rochester.edu alert_heart@lists.rochester.edu Students: smd_all_students@lists.rochester.edu son_all_students@lists.rochester.edu River Campus Faculty & Staff: Alert_RC_FacStaff@lists.rochester.edu Includes AS&E Faculty & Staff, Warner Faculty & Staff, Simon Faculty & Staff, Central Administration, River Campus Library, & Division 20 Non-AS&E Students: ASE_All_Students@lists.rochester.edu Simon_Grad_Students@lists.rochester.edu Warner_All_Students@lists.rochester.edu Eastman Campus Faculty & Staff: ESM_FacStaff@lists.rochester.edu Students: ESM_All_Students@lists.rochester.edu Students (Optional): ECMS_Students@lists.rochester.edu East River Road LLE Faculty & Staff: Advancement_All@lists.rochester.edu Faculty & Staff: Alert_lle_facultystaff@lists.rochester.edu BROAD & GEOGRAPHY-BASED LISTS NON-ACADEMIC UNITS

AUTHORIZED SENDERS Recommended Mailbox* Mailbox Address Authorized Senders Office of the President ThePresidentsOffice@Rochester.edu Richard Feldman, Lamar Murphy, Jen Faler, Penny Sarsfield Office of the Provost Provost@rochester.edu Rob Clark, Tony Green, Gigi DeMita Office of the CFO svp_cfo@ur.rochester.edu Holly Crawford, Noreen Cherry University Communications Communications@rochester.edu Scott Hauser, Jennifer Roach, Sara Miller Public Safety PublicSafety@rochester.edu Mark Fischer, Dana Perrin, Gerald Pickering, Michael Epping University Facilities Facilities@rochester.edu Bruce Bashwiner, Jeff Foster Environmental Health & Safety Safety@rochester.edu Mark Cavanaugh, David Bujak University Health Service Health@rochester.edu Ralph Manchester, Elizabeth Cox *Scott Hauser, Sara Miller, and Jennifer Roach have access to send from any of these mailboxes. Richard Feldman, Rob Clark, Holly Crawford, and Dana Perrin have direct acess to send from their individual email accounts. INSTRUCTIONS 1. From Webmail a. Open your preferred web browser and navigate to: http://email.ur.rochester.edu/owa b. Login using your windows credentials c. Click New to create a new message d. Click and select the Show From checkbox e. On a PC, in the "From" field, right click and select "Remove", on a MAC control click and select "Remove" f. Type in the email address for the mailbox you are authorized to send from g. Configure the rest of the communication and hit SEND 2. Contact University IT In the event that you are unable to send communications from your webmail, please contact Samantha Singhal, Marc Seigfred, or Vern Williams to send on your behalf. BEST PRACTICES List all distribution lists in the bcc: field. If sending to more than 4 distribution lists, contact IT to create a super list and avoid being seen as spam. TECHNICAL ASSISTANCE Executive Support On-Call its-execsup@its.rochester.edu 585-429-0922 INSTRUCTIONS & BEST PRACTICES BROAD & GEOGRAPHY-BASED LISTS NON-ACADEMIC UNITS