Durham Dales Health Federation is a formal collaborative of the 12 General Practices in Durham Dales that have agreed to work together to co-ordinate and provide some elements of patient care jointly across the whole area. The Practices are working together to provide high quality, cost effective, primary healthcare services in an increasingly challenging environment.
OUR VISION To be a federation of GP Medical Practices working together to provide high quality cost effective primary healthcare services. OUR MISSION To ensure, maintain and develop the provision of General Practice in the rural and urban communities of Durham Dales. OUR VALUES Equity of provision Supportive, caring and inclusive Performance oriented Proactive WORKING TOGETHER TO PROVIDE HIGH QUALITY, COST EFFECTIVE PRIMARY HEALTHCARE SERVICES
MEET OUR BOARD OF DIRECTORS DDHF Board of Directors comprises GP Partners and Practice/Business Managers drawn from all Member Practices, plus Executive Directors with wider business and commerical experience. The diversity and experience of the Board is a particular strength in fulfilling its key purpose as a Board to direct the Federation s activities within the scope of our agreed Vision, Mission and Core Values; to meet the appropriate needs of our Member Practices. In addition to business and financial issues, the Board of Directors deals with challenges and issues relating to corporate governance, responsibilites and ethics. David Robertson Chair & GP Partner Jane Dickson Director & Managing Partner Barnard Castle Surgery david.robertson5@nhs.net Old Forge Surgery janedickson@nhs.net Dave Hall Operations Director Derek Young DDHF davehall@nhs.net North House Surgery derekyoung@nhs.net Ian Grant Andrew Hetherington Willington Medical Group iangrant@nhs.net Station View Medical Centre andrewhetherington@nhs.net Philip Jackson Director & Practice Manager Kevin Lee Finance Director Bishopgate Medical Centre philip.jackson@nhs.net DDHF kevin.lee7@nhs.net
Anne Neville Michael Neville Woodview Medical Practice anneneville@nhs.net Gainford Surgery m.neville@nhs.net Richard Pickworth Karen Smith Pinfold Medical Practice rw.pickworth@nhs.net Auckland Medical Group karensmith15@nhs.net Vicky Watson MD & Practice Business Manager The Weardale Practice vicky.watson1@nhs.net Jacqueline Roberts Community Nurse Practitioner Safak Koçu Community Nurse Practitioner jacqueline.roberts5@nhs.net safak.kocu@nhs.net
MEET OUR MANAGEMENT AND ADMIN TEAM DDHF is led, managed and administered by a team drawn primarily from our member practices and, as such, has a wealth of experience at every level in General Practice, Primary and Public Healthcare. Member practice personnel are augmented by key team members with years of senior management and executive experience in wider commercial organisations and operational environments. Our team has strength in experience and diversity which is applied efficiently and effectively to achieve our mission, in accordance with our core values. We work together to provide high quality, cost effective primary healthcare services to ensure, maintain and develop the provision of general practice for the rural and urban communities of the Durham Dales. We strive for equity of provision in a caring, supportive and inclusive manner whilst being performance focused and proactive in seeking opportunities and delivering services. Vicky Watson MD & Practice Business Manager Dave Hall Operations Director vicky.watson1@nhs.net davehall@nhs.net Jo Petch Training Coordinator Ross Hetherington Contracts Coordinator joannepetch@nhs.net ross.hetherington@nhs.net Joanne Taylor Service Support Manager joanne.taylor@nhs.net
MEET OUR OPERATIONAL TEAM DDHF provides high quality cost effective primary healthcare services delivered by highly qualified and very experienced clinicians. A significant amount of our clinical services are delivered by our member practices and their GPs and NPs. Member practices and their clinicians are supported and have services provided by DDHF s own operational team of specialists. Jacki Robson Lead Advanced Nurse Practitioner RGN RMN Barbara McCabe Community Nurse Practitioner jacki.robson@nhs.net bmccabe3@nhs.net Judith McKimm-Downs Advanced Nurse Practitioner RGN OH Pauline Lee Community Nurse Practitioner judith.mckimmdowns@nhs.net p.lee3@nhs.net Jacqueline Roberts Community Nurse Practitioner Safak Koçu Community Nurse Practitioner jacqueline.roberts5@nhs.net safak.kocu@nhs.net Julie Chester Advanced Nurse Practitioner Sydney Graham Care Coordinator julie.chester@nhs.net sydney.graham@nhs.net Tracey Stores Care Coordinator tracey.stores@nhs.net
WHAT WE DO Durham Dales Health Federation supports member practices in the Durham Dales locality to provide the best possible healthcare services for the benefit of the local population. The purpose of the Durham Dales Health Federation is to ensure, maintain and develop the provision of General Practice and Primary Healthcare Services across the Durham Dales area, in order to better serve our communities as we approach an increasingly uncertain and challenging future. DDHF is aligned with proposals laid out in the NHS Five Year Forward View. We aim to support our individual practices to continue to work together through collaboration, communication and by sharing information and resources.
HOW WE DO IT We support our individual practices to continue to work together through collaboration, communication and by sharing information, resources, collateral and assets to deliver the best possible level of service and choice of NHS services for our collective patients. Durham Dales Health Federation is a formal collaborative of the 12 General Practices in Durham Dales that have agreed to work together to co-ordinate and provide some elements of patient care jointly across the whole area. As a formal collaborative, we have contracts and governance structures which ensure that we operate and function in a fair and equitable manner. We have a board that is made up of directors from our practices as well as some independent experts. Durham Dales Health Federation employs a small number of personnel in order to manage and operate the shared assets and resources but the majority of our clinical and nonclinical staff responsible for delivering services and fulfilling support functions are located within (and are part of) the member practices. DDHF provides clinicians, such as nurses and GPs, to support practices in delivering some of their NHS contracts, as well as enabling them to offer and fulfil additional NHS initiatives. This ensures that the rural and urban communities across the Durham Dales area are able to access and avail themselves of the widest choice and best level of care possible. Collaboration of 12 GP practices in the Durham Dales area Appropriate governance structures Put agreements and contracts in place Ensure we work in a fair and equitable manner Individual practices work together Share resources and assets between practices Practices contribute to shared resources and assets
WHERE WE ARE Northumberland Weardale Vale of Durham A690 to Durham City Stanhope DURHAM DALES TEESDALE A689 Evenwood Crook Willington Middleton-in-Teesdale Butterknowle B6282 Cockfield Bishop Auckland A688 Cumbria Gainford Barnard Castle Tees Valley Yorkshire Dales MEMBER PRACTICES INCLUDE Station View Medical Centre Bishop Auckland Auckland Medical Group Bishop Auckland Bishopgate Medical Centre Bishop Auckland North House Surgery Crook The Weardale Practice Stanhope Evenwood Medical Practice Evenwood Willington Medical Group Willington Barnard Castle Surgery Barnard Castle Pinfold Medical Practice Butterknowle Old Forge Surgery Middleton-in-Teesdale Gainford Surgery Gainford Woodview Medical Practice Cockfield
SUMMARY OF CLINICAL SERVICES PROVIDED ANP Emergency Readmission / Admission Avoidance Service To provide support to patients who are at risk of admission/readmission by interfacing with primary, secondary and social care services, in order to: Reduce admissions and re admissions within the 30 day readmission period Provide support to patients aged 18 years and over with acute illnesses associated with chronic diseases after being discharged from hospital or after being identified as being very high/high risk of readmission Durham Dales Proactive Care Home Nursing Support Service To provide this proactive nurse-led, expert, hands on advice, information and experiential training service to residential and nursing care homes within the Durham Dales CCG, in order to: Reduce admissions and re admissions Reduce the number of unnecessary visits to care homes by GPs Optimise levels of care delivered by staff in the residential and nursing homes Provide proactive support to residential and nursing home staff in relation to prompting, administration of and accurate recording of medication Improve the perception of quality of life for people living with long term conditions Community Wellness Team To provide support to practices in transforming the care of the ageing population (over 75 years and patients on unplanned admission registers with complex needs) and reducing avoidable admissions within the Durham Dales locality above and beyond the requirements of the GMS/PMS contractual requirements. The aim being to: Reduce in hours and out of hours avoidable admissions Reduce admissions for dementia patients living in care homes Reduce hospital lengths of stay and lengths of stay of less than one day Reduce A & E attendances (including UCC) in the at risk group Reducing demand on A & E on a Monday from self-referrals
WORKING TOGETHER TO PROVIDE HIGH QUALITY, COST EFFECTIVE PRIMARY HEALTHCARE SERVICES Station View Medical Centre 29A Escomb Road Bishop Auckland Co. Durham DL14 6AB 01388 665 910 www.ddhf.co.uk