Department of Human Services

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Department of Human Services STRENGTHEN PROTECT EMPOWER FY 2018 Budget Presentation March 24, 2017

DHS Client Demographics DHS s total unduplicated client count for FY 2016 was 59,283 Age 55 and older: 12,846 Age 19-54: 26,298 Age 18 or younger: 20,097 Male: 44% Female: 54% 2

Safety Net Needs Increasing Demand for DHS Services Client Visits Up 22% Since 2009 Unduplicated Client Count Up 43% Since 2009 65,000 60,000 58,960 Visits to Customer Service Center 57,488 59,603 62,167 58,739 59,283 59,727 55,000 55,468 52,628 53,789 58,35 6 58,654 59,100 50,000 45,000 48,377 46,383 46,374 49,728 Unduplicated Client Count 41,682 40,000 35,000 FY 2009 FY 2010 FY 2011 FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 The number of client visits began to decline in FY 2014 due to the expansion of online access to public assistance benefits (e.g. Common Help). 3

Dept. Budget at a Glance Proposed budget totals $136.7M A 1% increase from FY 2017 due to: Standard personnel increases and 5.5 new FTEs Non-personnel decreases due to: Reduced funding for Children Services Act (CSA) - $1.4M Reduced funding for Housing Grants - $524,000 Reduced funding for Parent & Infant Education (PIE) - $305,422 Conclusion of the Primary Care Substance Abuse & Mental Health Services Administration Grant (SAMHSA) - $69,475 New CSB Service Fees - $66,000 Total FTEs: 703.32 a net increase of 5.5 FTE from FY 2017 2.0 Psychiatrists to address quality of care and standardization of services (funded through internal reallocation) 1.0 School Health Nurse to restore the staffing ratio to one nurse to every two schools 1.0 Grant-funded Human Services Clinician supporting the Child Advocacy Center 1.0 Grant-funded Management Specialist providing case management for Permanent Supportive Housing 0.5 Grant-funded Nurse Practitioner for Psychiatric Services 4

Real Estate Tax Relief (RETR) RETR Working group has met steadily since August 2016 Survey and focus groups conducted with close to 300 people Draft recommendations report posted Feb. 15; 300+ comments received Presentations to civic organizations and commissions Community forum held on Mar. 6 80 participants attended Final Working Group review of draft report Mar. 20 Changes to draft recommendations 5

Child Care Update Current Efforts Chapter 52 Ongoing meetings with child care center directors New emergency preparedness training for providers Robust series of child care trainings Provider survey underway to identify support needs Voluntary partnership for faith-based providers Increased collaboration with BizLaunch, Zoning, ISD, State policy makers State recently decided not to adopt new standards except for centers receiving child care subsidies DHS will present options for changes to Chapter 52 in the first quarter of FY 2018 6

New Client Fees New CSB Substance Abuse Treatment & Services Fees Substance Abuse Case Management Office-Based Opioid Treatment Peer Support Services Medication Administration New fees authorized through the state s new reimbursement structure Allow for increased reimbursement from insurance companies Sliding fee scale used to limit the impact on low income and uninsured clients based on ability to pay DHS has a financial hardship policy to accommodate clients who need a service but cannot afford these fees. 7

CSB Budget Priorities Disability Services 2.2 Developmental Disability Specialist FTEs to support increased caseloads due to Medicaid Waiver redesign that expands medical and non-medical services to clients who would otherwise be institutionalized ($230,302; ongoing) Residential Placements Residential placements for 6 additional seriously mentally ill individuals in supervised apartments ($17,000/client; $102,000 annually; ongoing) Young Adult Services One-time funding for consultant to study needs of young adults on the autism spectrum with mental health issues and how best to provide services ($75,000; one-time) 8

Virginia Hospital Center Expansion The proposed expansion of Virginia Hospital Center (VHC) provides an important opportunity to address the critical shortage of psychiatric beds in Arlington County Arlington has only 10.2 psychiatric beds per 100,000 residents, 78% lower than the state-wide average of 18.2 beds. In FY 2016, approx. 500 adults requested psychiatric services from VHC, but were denied a bed. Of the 500, 208 had temporary detention orders who were judged to be a danger to themselves or others. Shortage of beds increases cost to taxpayers and makes it difficult for families to support seriously mentally ill relatives. Certificate of Public Need hearing scheduled for April 13. 9

Impact of APS Enrollment on DHS As APS enrollment grows, so does the demand for DHS services. Based on FY 2013 FY 2016 data, for every 4% (~1,000 students) increase in APS enrollment, DHS projects a 4% annual increase in demand for its child-serving programs. For Every 1,000 APS Students: School clinics receive 5,475 visits 360 vision & hearing screenings occur 129 calls to CPS for information and referral are placed 102 children are served by the Immunization Clinic 87 children receive monthly WIC services 10

Service Delivery Initiatives Enhance Customer Experience Same Day Access for Behavioral Healthcare Clients New Behavioral Electronic Health Record Use Data Analytics to Understand Impact Community-wide Opioid Response 11

Proposed Reductions Housing Grants (FY 2018 one-time funding reduction) Due to the declining number of affordable housing units, the FY 2018 projection for households served is expected to fall by 30, from 1,241 to 1,211; a 2.4% reduction. The revised budget of $8,617,476 is expected to meet current demand. If demand is higher than currently anticipated, the program may require additional funding. Savings: $536,279 Mental Health Supervisor (Existing vacant FTE; ongoing reduction) Supervisor manages a substance abuse outpatient team of 4 clinicians. Eliminating this position will require two substance abuse teams to be merged into one. Management and oversight for the existing supervisor will increase from four clinicians to nine. Quality control of documentation and client services will decline. Savings: $145,175; 1.0 FTE School Health Nurse (Added in FY 2018 Proposed Budget; ongoing reduction) Additional nurse restores ratio of 1 nurse to every 2 schools. Eliminating the nurse will put pressure on existing nurses to maintain services as enrollment increases and to address the needs of students with chronic health issues. Savings: $100,413; 1.0 FTE 12

Potential Federal Budget Impact The federal budget released on March 16 contains reductions for four departments with oversight of human services programs benefiting DHS clients Department of Agriculture Proposed Reduction - ~$2 Billion Women & Infant Children (WIC) Program proposed for reduced or eliminated funding Health & Human Services Proposed Reduction - ~$15.1 Billion Opioid treatment & response and disease outbreak funding will be increased Temporary Assistance for Needy Families (TANF) & Head Start funding will be maintained Medicaid proposed for reduced funding Energy Assistance Program and Community Services Block Grants (Meals on Wheels) are proposed for elimination Housing & Urban Development Eliminate Community Development Block Grants Maintain funding for subsidized housing programs (Section 8); budget may not be sufficient to house current voucher holders due to inflation and rising rents Department of Labor Proposed Reduction - ~$2.6 Billion Decreased funding for grants supporting job training, employment services, and disabled workers 13

Housing Development and Rental Assistance A DHS/CPHD Collaboration

Households Housing Grants 1,350 Housing Grants: Number of Households in Program 1,300 1,297 1,299 1,250 1,256 1,241 1,211 1,200 1,183 1,162 1,150 1,100 FY12 (Actuals: $7.4M) FY13 (Actuals: $7.8M) FY14 (Actuals: $8.3M) FY15 (Actuals: $9.1M) FY16 (Actuals: $9.0M) FY17 (proj) (Actuals: $8.7M) FY18 (proj) (Actuals: $8.6M) FY 2018 projected average cost per household is $593; total projected expenditures are $8.6M 15

Thousands MARKs are Decreasing 14 12 10 8 6 4 2 0 CAFs Filling The Gap 2010 2011 2012 2013 2014 2015 2016 Total CAFs at or below 60% AMI MARKS at or below 60% AMI Units Affordable at or below 60% AMI As the overall number of affordable units declines, Housing Grants participants have fewer housing options CAFs help fill the gap but cannot keep pace with declining MARKs 16

Housing Grants Decline Explained Number of households served is decreasing Overall decrease in inventory of affordable units Fewer 2-3 bedroom affordable units Housing barriers for clients Working families declining faster than seniors or disabled Waitlist for 2-3 bedroom units is 3 times greater than for 1 bedroom units 17

Housing Grants Need CAFs CAFs provide a supply of units for Housing Grants families 9,500 units affordable at or below 60% of AMI in 2016 Market units at 60% approximately 2,800 About 90% (1,170) of Housing Grants households live in CAFs CAFs at 60% approximately 6,700 18

A World Without CAFs Without CAFs, These Households Would Living Struggle in CAFs to Find Affordable Units Housing Grants Household Designated Units 1,170 Or = 100 CAFs Households = 100 MARKs Households 90% of all Housing Grants Families 19

Housing Grants Benefit CAFs FY18 Avg. Housing Grant $593 40% Family Contribution $596 FY18 Avg. Total Rent $1,189 Average CAF unit affordability level is 60% of AMI (*2015 income limit = $65,520 for a family of 4) Average income for Housing Grants clients Working families = $27,075 (approx. 25% of AMI) Elderly & disabled = $14,350 (approx. 20% of AMI) Housing Grants helps to fill this affordability gap for families living in CAF units *CAF units that came online prior to 2016 are permitted to use the 2015 rent and income limits since these limits decreased in 2016. 20

PSH and AHIF Work Together Rental options for PSH clients in the rental market are limited and costly County staff negotiate PSH units as a condition of County loans CAFs provide a permanent supply of units for the PSH program CAFs at 40% and 50% AMI reduce the cost of the PSH rental subsidy The Springs 98 affordable units, of which 11 units are PSH to help meet the needs of low income households who have DHS caseworkers 21

# of CAFS Affordable Housing Investment Fund 8,000 7,500 AHIF is the Primary Source of Funding for Committed Affordable Units (CAFs) in Arlington 7,254 7,463 7,751 7,000 6,500 6,000 5,938 6,233 6,525 6,578 6,885 5,500 5,000 FY '10 FY '11 FY '12 FY '13 FY '14 FY '15 FY '16 FY '17 (est.) FY 2018 Proposed Budget - $13.7M; $9.2M in one-time funds 22

AHIF/County Loan Program Overview Mission-driven lender Goal is to create and preserve CAFs affordable to families earning 40%- 60% of AMI for 60 years Residual receipt / cash flow loans $113M in loan repayments received to-date (44% of loans have paid in full) County Board has approved nearly 100 loans 54 are currently active Total allocated to-date = $337M supporting approximately 6,000 CAFs 23

FY2017 AHIF Projects Culpepper Garden 210 CAFs Westover /Fisher House 68 CAFs The Berkeley 125 CAFs Ballston Station 48 CAFs 24