Commerce City Police Department Morale Survey Summary
|
|
- Rosamund Howard
- 5 years ago
- Views:
Transcription
1 1 Commerce City Police Department Morale Survey Summary A Report Prepared for the Fraternal Order of Police by: Brad Anders, Ph.D. Walker S.C. Poston, Ph.D., MPH Sara A. Jahnke, Ph.D. Christopher K. Haddock, Ph.D. Center for Fire, Rescue, and EMS Health Research National Development and Research Institutes, LLC
2 2 CONTENTS Topic Page Section 1: Executive Summary 3 Section 2: Descriptive Statistics of Survey Items 6 Section 3: Qualitative Analysis/Summary of Comments 49
3 3 Section 1: Executive Summary I. Summary of Descriptive Statistics from the Morale Survey* a. Participant Demographics Survey response rate was high, with 78% of eligible officers completing the survey. The average age of respondents was 40 years and 85% were males. Most respondents (94.3%) had completed some college or were college graduates. Most survey respondents were married (67.9%) and had children under 18 years of age in their homes (67.9%). Approximately 74% of respondents were police officers; detectives made up approximately 15% of respondents. Nearly 64% of respondents had been employed with the CCPD between 6 and 15 years with nearly 62% in law enforcement between 11 and 20 years. b. Morale and Job Satisfaction A very large majority of respondents (73.6%) did not feel optimistic about their future with the CCPD, with 49% strongly disagreeing with any optimism. Approximately 15% were optimistic about their future with the CCPD. Nearly 47% of respondents reported no feelings of accomplishment from their work at the CCPD, and very few (11%) reported any feelings of satisfaction from their employment. The majority of respondents (79.2%) felt as if pressure experienced in their jobs originated from within the department, with approximately 66% strongly agreeing with this sentiment. Nearly 55% reported their displeasure with the work schedule and noted it as a source of pressure. A striking majority (79.2%) felt as is longevity in the workplace was not valued at the CCPD. A small minority (4.7%) felt as if the quality of work they produce is more valuable than quantity of statistics. Approximately 87% report that numbers were more important to department managers than quality policing. Approximately 74% of officers felt that the department is more interested in perception than actual police work.
4 4 An overwhelming majority of officers (86.8%) felt as if their voice was not heard in the department, and 81.1% stated their opinion was not taken into account by management. The majority of officers did not feel that merit was the basis for special unit assignments (75.5%) or for promotions within the department (81.1%). Approximately 62% of officers are dissatisfied with promotional opportunities offered by the CCPD. Over three-quarters (79.2%) of officers are not satisfied with the training opportunities offered by the department. Most officers (71.7%) agree that morale impacts their performance within the department, and an overwhelming 93% are not satisfied with morale. A notable majority (81%) would not recommend the CCPD as a good place to work. Approximately 60% of respondents have seriously considered employment at another law enforcement agency, and just under half (49%) have seriously considered employment outside of law enforcement. Approximately 40% of responding CCPD officers plan on making a serious effort to find a new job within the next year. c. Administration and Leadership A very large majority (75.5%) of officers felt as if management did not clearly communicate what was expected of them; another 18.9% were neutral here leaving only approximately 5.7% feeling that management was clear in their expectations. Most officers (83%) did not feel valued by command staff at the CCPD and 66% felt as if they were not respected by command. Approximately 70% do not feel trusted by management to do their jobs without constant direction. The majority of officers (71.7%) feel the department does not value doing the right thing, and approximately 76% believe the department operates from at gotcha mentality as opposed to a system of strong values. Most officers (77.4%) feel that command staff does not exemplify the values and integrity expected of the officers. A large proportion of officers (75.5%) feel the evaluation system is ineffective, and most officers (60.4%) do not believe the evaluation system is administered equally. Approximately 68% feel the evaluation system is biased.
5 5 An large majority (86.8%) do not have confidence in department leadership; 22.6% of respondents lack faith in their sergeants, 58.5% lack faith in their captains, 64.2% lack faith in their majors, and 84.9% lack faith in the chief of police. d. Wages and Benefits Officer satisfaction with pay and benefits, as compared with other police departments in the area, reveal an approximate 40% dissatisfaction; an additional 36% fall within the neutral range of responses. Similarly, 32.1% of officers are dissatisfied with their current salary while an additional 42% of officers fall within the neutral category. About 40% of officers are dissatisfied with total compensation. Approximately 50% of respondents expressed dissatisfaction with their most recent pay raise, but only 26.4% expressed dissatisfaction with the department s pay structure. Most officers (60.4%) were not satisfied with their benefits package. Healthcare appeared to be an issue with most officers. About 72% of respondents expressed dissatisfaction with the current healthcare plan. Approximately 53% of respondents were not happy with the current pension plan. e. Sergeant s Questions Half (50%) of responding sergeants felt they had freedom to supervise their subordinates without being micromanaged by command staff. Again, half (50%) felt their supervisory experience was valued in department decisions. Half (50%) of responding sergeants believe their authority is continually being diminished in the department structure. II. Summary of the Qualitative Analysis of Respondent s Comments a. Supervision/Leadership: The recurring theme identified amongst respondents was a notable lack of leadership and poor supervision. Officers commented that they felt that they were not valued and their opinions were not heard in the department. Favoritism and lack of trust also were noted as sources of frustration as well. b. Shifts: Several officers noted displeasure with 12-hour shifts. c. Training: As a result of the 12-hour shifts, officers indicated that they are not being trained on a regular basis. Annual in-service training and FTEP training are reported to have been negatively impacted by the implementation of 12-hour shifts.
6 6 d. Perception: Officers report embarrassment stemming from their employment with the CCPD. It was noted by several personnel that the department is viewed as unprofessional by neighboring agencies. Officers also feel as if public perception is more important to department leadership than quality police work. e. Abuse of Power: While leadership from the chief has been repeatedly identified as the primary problem at the CCPD, officers expressed concern over internal investigations either remaining open for extended periods of time or being reopened by the chief as a method of retaliation. *Note: percentages in the executive summary represent the sum of only the strongly agree + agree or strongly disagree + disagree categories, depending on the question.
7 7 QUANTITATIVE SURVEY RESULTS Department Demographics A total of 53 (out of 68) personnel responded to the morale survey. Respondents were primarily male (85%) with an average age of (SD=7.77). What is the highest level of education you have completed? Grade 12 or GED (High school graduate) College 1 year to 3 years (Some college or technical school) Associates or Technical Degree College graduate (4 year degree)
8 8 How many years have you been employed with this department? Less than 3 years 3-5 years 6-10 years years years More than 20 years What is your rank? Police Officer Detective Sergeant
9 9 How many years have you been employed in the law enforcement profession? Less than 3 years 3-5 years 6-10 years years years More than 20 years What best describes your marital status? Never Married A member of an unmarried couple Married Separated Divorced
10 10 Do you have children under 18 living in your household? Yes No MORALE AND JOB SATISFACTION My work with this department gives me a sense of accomplishment
11 11 I am optimistic about my future success with this department I am satisfied with my job at this department
12 12 Pressure from my job originates primarily from within the department Pressure from my job originates primarily from the work schedule
13 13 Pressure from my job originates primarily from the community Pressure from my job originates primarily from the job danger
14 14 I feel that the department values longevity in the workplace The department management values quality of work over quantity of statistics
15 15 I am confident my voice is heard within the department When possible my opinion is taken into account by management
16 16 I receive the meal breaks I have been promised I receive the other break periods I have been promised
17 17 I have seriously considered looking for a job with another police department I have seriously considered looking for another job outside of law enforcement
18 18 Taking everything into consideration, I plan on making a serious effort to find a new job within the next year Work-related stress interferes with my job
19 19 Promotions are based primarily on merit Special unit assignments are based primarily on merit
20 20 I am satisfied with the training opportunities the department provides Morale is important to my daily performance of duties in this department
21 21 I would recommend this department to friends as a good place to work I am satisfied with the relationships I have with my coworkers
22 22 A spirit of cooperation and teamwork exists in my work group (unit or shift) People treat each other with respect in my work group (unit or shift)
23 23 The department is more interested in perception rather than substance of police work I am satisfied with promotional opportunities
24 24 I am satisfied with my coworkers I do not have the level of job security that I feel I should have
25 25 I am satisfied with the morale within this department The department provides all of the equipment necessary for me to do my job
26 26 I have not had any problems with faulty equipment provided by the department I worry that my equipment will fail when I need it most
27 27 My current overall level of satisfaction with my job here is high
28 28 ADMINISTRATION AND LEADERSHIP Operating procedures are communicated in a clear and timely manner Management clearly communicates what is expected of me
29 29 I feel valued by the police department command staff I feel respected by the department command staff
30 30 The praise that I receive from command staff is genuine The Command Staff exemplifies the values and integrity it expects of the officers
31 31 The department operates from a belief system that values doing the right thing The department functions from a strong value system rather than a gotcha mentality
32 32 Double standards are used by the administration in disciplinary action I feel confident in the leadership of this department
33 33 I am satisfied with the amount of praise that I receive I often feel micromanaged
34 34 Management trusts in my ability to do my job effectively without constant direction I have faith in leadership of the Sergeants of this department
35 35 I have faith in leadership of the Captains of this department I have faith in leadership of the Majors of this department
36 36 I have faith in leadership of the Chief of this department The current performance evaluation system is effective
37 37 The current performance evaluation system is administered equally The current performance evaluation system is administered fairly without bias
38 38 WAGES AND BENEFITS I am satisfied with the total compensation that I receive I feel that pay and benefits at this department are on par with other police departments in the Metropolitan Area
39 39 I am satisfied with my current salary I am satisfied with my most recent pay raise
40 40 I am satisfied with the influence my supervisor has over my pay I am satisfied with the way my pay raises are determined
41 41 Compensation for additional duty assignments (premium pay) is adequate I am satisfied with the department s pay structure
42 42 I am satisfied with the information the department provides regarding issues of pay I am satisfied with the consistency of the city's pay policies
43 43 I am satisfied with my benefits package I am satisfied with the amount the city pays toward my benefits
44 44 I am satisfied with the number of benefits I receive I am satisfied with the value of my benefits
45 45 I am satisfied with the current healthcare plan I am satisfied with the current pension plan
46 46 I am satisfied with the total amount of sick and vacation time I am allowed
47 47 SERGEANTS QUESTIONS A total of 6 sergeants responded to the questionnaire. Their responses are detailed below. I feel that I have the freedom to supervise my subordinates without being micromanaged Agree (6) My opinion and supervisory experience is valued in department decisions Agree (6)
48 48 I feel that I can effectively mentor my subordinates without counterproductive interference from upper management Agree (6) I believe that my authority is continually being diminished in the department structure Agree (6)
49 49 QUALITATIVE ANALYSIS OF OFFICER COMMENTS A thematic analysis was conducted on all short answer questions. Two independent coders reviewed all answers and identified common themes across responses. Coders grouped themes into parent themes and sub-themes within each superordinate theme. The coders met, compared thematic schemes and revised as appropriate. Comments within each theme were again reviewed and summarized. Reasons for Low Morale Supervision. The majority of respondents expressed concerns with the supervision in the department. As many commented on the professionalism of a very small number of supervisors, most, if not all, respondents identified the chief as the primary problem at the department. Not only did respondents associate much of the low morale with the chief s presence and management style, but some noted comments made by the chief regarding officer safety and welfare as coming second to public perception as a significant cause for concern. Specific concerns are outlined below. Favoritism/Nepotism. Respondents expressed concern with favoritism being a management tool utilized by supervisors. Promotional opportunities are viewed as a process in which those who are friends with those in positions of leadership are selected for promotions with no regard for merit, quality of police work, or leadership capability; It was noted that at least one new position was created to populate with someone in favor. In addition, officers were unhappy with the chief s wife being directly involved in the pre-employment screening process for new applicants. Trust/Support. The perception of officers is that the department leadership does not trust them to do their jobs. Officers expressed concern with their inability to conduct basic police operations without receiving expressed approval from department
50 50 leadership. Numerous respondents commented on the lack of trust between department leadership and their subordinates. The widespread belief is command staff in general does not trust the rank and file officers, and the rank and file officers do not trust command. The majority of respondents felt as if the chief and other supervisors would not support them if involved in a critical incident. Officers commented that they are afraid to use the necessary force to effect arrests for fear of punishment, resulting in self-reported lower performance levels and dwindling officer-initiated activity. It should be noted that officers did express trust at the shift level. Leadership. A pervasive lack of leadership was noted by the majority of officers; with the exception of a small number of command staff and sergeants. Several officers noted their desire to seek employment outside of the department, citing issues with supervision and leadership. Officers recognized that the department as a whole needed change, and some commented that they were optimistic with the arrival of a new chief. However, some officers believe the current administration and their management style is unable to move the department in a positive direction. Several officers mentioned the belief that the chief would rather attend an officer s funeral than justify questionable actions to the public. Intimidation/Fear. This was a widespread sentiment amongst respondents. Fear and intimidation were repeatedly used descriptors by officers to describe the current administration s management style, again with the exception of one. Several respondents noted the practice of reopening internal affairs investigations (IA) and disciplining officers after said investigation had been closed. In addition, several officers mentioned that the IA process is does not follow department policy and officers are
51 51 being disciplined for acts falling within policy of current training standards. The perception is those that speak out against the current administration are subject to discipline and threats. Abuse of Power. Numerous respondents observed a trend of unwarranted discipline based on second-guessing an officer s decision, after the fact. Officers noted a belief that they are under an inordinate amount of scrutiny by command staff; headhunting officers to make an example of them. The length that an Internal Affairs is open and the reopening was cited numerous times as evidence of searching for circumstances of which to discipline officers as well as the practice of the chief calling suspects identified in use of force reports in an attempt to initiate an IA. The belief among many officers is the chief will use intimidation as a method to force officers to quit. Micromanagement. Micromanagement of officers was a pervasive theme amongst respondents. Respondents felt as if their actions were scrutinized by those at the top of their chain of command, bypassing line-level supervision. The recurring issue with micromanagement was clearly rigorous scrutiny with any use of force. General Morale. Officers collectively reported extremely low morale. Respondents did not feel valued and noted several issues that they feel are impacting morale, and many expressed their desire to seek employment elsewhere. The following are recurring themes that, in addition to the supervision issues, were reported to decrease morale. Individual Treatment. Many officers noted their feelings of discomfort at the police department. Several officers stated they do not have a voice in the police department
52 52 and their thoughts or opinions to not matter to their supervisors; one respondent described how he or she was treated as an incompetent. Another respondent observed that they have been told by supervisors to leave if they do not like the way the department is managed. Furthermore, many officers believe there is a routine of unequal treatment in regard to discipline between officers and supervisors. 12-Hour Shifts. The vast majority of officers do not like the 12-hour shifts. This schedule was reported to be put in place by the current administration as a departure from the previous 10-hour shifts. Officers report that the chief initially told officers that they could return to the 10-hour shifts once manning reached a certain level. Once that level was reached, however, the manning required to return to 10-hour shifts was increased. Several respondents stated that the stress from working the 12-hour shift has impacted their family life as well as their happiness at work. Lastly, it was noted that the dismantling of the department s Special Investigations Unit (SIU) to fill patrol spots decreased morale. Perception. A very strong, recurring theme amongst officers was concerns about negative perceptions of officers in the department by others. Officers were concerned with how they are perceived by command and by outside agencies, and the perception that public opinion is more important to the leadership than both quality police work and officer safety. Several officers commented that the Commerce City PD is considered a joke with the rest of the metro area police departments. There is a belief that this perception by outside agencies is responsible for a lack of experienced officers applying at the agency. Other respondents stated not only are their opinions not valued by department superiors, but their lives do not matter. One officer noted, The chief has
53 53 told members of our department that he would rather go to a police officer funeral, than go to a press conference and try to explain why his officer reacted the way they did. Officer Safety. Officer safety was a concern with several respondents. It was noted that two primary variables are at the root of officer safety concerns with officers: Training and manpower. It appears, however, these two concerns are directly related to 12-hour shifts. Training. A widespread concern with officers at the Commerce City PD is a lack of training and/or modification of training schedules to include in-service academies and Field Training and Evaluation Program (FTEP). Several officers expressed concern that training was a regular occurrence prior to the chief s arrival, but with the implementation of 12-hour shifts, training rarely occurs. The FTEP program was reported to have been modified, resulting in officers who are not as well trained and perceived as a liability to some. Manpower. Recruitment issues were noted previously as a source of poor morale. Officers noted that when asked to recruit friends or acquaintances to the Commerce City PD, those friends and acquaintances were promptly rejected and found to be unfit for employment; a concern associated to perceived nepotism in the hiring process. Officers also feel as if new recruits are being rushed through FTEP for the sole purpose of putting warm bodies on the street. Pay and Benefits. Officer perception with pay and benefits varied with no real trend observed.
54 54 Salary. Several officers noted that pay at the Commerce City PD was adequate and sufficient to not only attract officers, but support longevity. In contrast, a few others felt as if pay was low when compared to other departments of similar size in the area. Benefits. Similar to salary, benefits was split as reported. Some officers felt as if benefits at the Commerce City PD were adequate to good, while fewer officers reported the current healthcare provider as undesirable. Improving Morale Recommendations for Improving Morale. Several officers noted some specific recommendations to improve morale. While the overwhelming majority recommended removing the chief of police from his position, other themes were noted as well. These themes are outlined below. Follow Policy. Several officers were concerned about procedures as outlined in policy not applying to actual day to day operations, specifically in terms of use of force application and reporting. Officers noted how they wanted to see policy as the rule by which all officers live - line-level officers through the chief. Recognize Good Work. One of the sources of stress noted at the department was a notable lack of complimenting, or at least recognizing, good work. Some officers felt as if a good leader compliments a job well done. Leadership Change. Many officers expressed no confidence in the current administration and were pessimistic about the abilities of the current leadership to effectively improve the culture of the department. Training. Many officers expressed concern about the lack of training at the Commerce City PD. It was noted that there had been a significant change in how
55 55 training was administered due to a change in scheduling. Officers are concerned about their own safety as well as their co-workers from either not training at annual in-service academies or failing to adequately train new recruits. Training officers is a notable suggestion in improving morale. Responsibility. Many officers expressed concern with how outside agencies viewed the Commerce City PD in addition the command staff viewed their subordinates. It was suggested that department supervision recognize their role in changing public perception as opposed to placing all blame on the shoulders of line-level officers. Additional Minor Themes There were a few themes recognized by NDRI reviewers that were not classified with the major themes noted above. However, it should be noted, that these themes are not necessarily of a less sensitive nature but were not recurring themes amongst officers. Sexual Harassment. It was noted by a respondent that sexual harassment had occurred within the Commerce City PD from a supervisor to a subordinate. The perception was that this incident was ignored by higher ranking command officials. Fear of Retaliation. Some concern was noted about fear of retaliation for completing the survey. City Progression. Some respondents noted the lack of progression in Commerce City. Officers noted that citizens typically leave the municipality to neighboring cities for entertainment.
56 56 Top Heavy Command. Several officers commented on an unusual number of command staff for the number of officers at the department.
2017 SURVEY OF CFP PROFESSIONALS CFP PROFESSIONALS PERCEPTIONS OF CFP BOARD, CFP CERTIFICATION AND THE FINANCIAL PLANNING PROFESSION
2017 SURVEY OF CFP PROFESSIONALS CFP PROFESSIONALS PERCEPTIONS OF CFP BOARD, CFP CERTIFICATION AND THE FINANCIAL PLANNING PROFESSION CFP BOARD MISSION To benefit the public by granting the CFP certification
More informationMEMORANDUM. Shipman & Goodwin LLP Attorneys Lisa Banatoski Mehta and Christopher Engler. Police Department Review and Climate Investigation
MEMORANDUM TO: FROM: Dr. Zulma Toro, President, CCSU Shipman & Goodwin LLP Attorneys Lisa Banatoski Mehta and Christopher Engler DATE:June 18, 2018 SUBJECT: Police Department Review and Climate Investigation
More informationShifting Public Perceptions of Doctors and Health Care
Shifting Public Perceptions of Doctors and Health Care FINAL REPORT Submitted to: The Association of Faculties of Medicine of Canada EKOS RESEARCH ASSOCIATES INC. February 2011 EKOS RESEARCH ASSOCIATES
More informationOutpatient Experience Survey 2012
1 Version 2 Internal Use Only Outpatient Experience Survey 2012 Research conducted by Ipsos MORI on behalf of Great Ormond Street Hospital 16/11/12 Table of Contents 2 Introduction Overall findings and
More informationThe work I do is meaningful to me.
The work I do is meaningful to me. Answered: 82 Skipped: 7 53.66% 44 45.12% 37 1.22% 1 0.00% 0 0.00% 0 Total 82 Overall, I like the work I do. Answered: 82 Skipped: 7 46.34% 38 51.22% 42 2.44% 2 0.00%
More informationEach day, three out of four children under the age of six are
Building Quality Child Care Jobs: Model Work Standards in Action Introduction November 2003 Center on Wisconsin Strategy University of Wisconsin-Madison 1180 Observatory Drive Room 7122 Madison, WI 53706
More informationNational Patient Safety Foundation at the AMA
National Patient Safety Foundation at the AMA National Patient Safety Foundation at the AMA Public Opinion of Patient Safety Issues Research Findings Prepared for: National Patient Safety Foundation at
More information2013 Nurses Retirement Study: Executive Summary
2013 Nurses Retirement Study: Executive Summary Introduction The 2013 Fidelity Investments Nurses Retirement Study is designed to gain insights into nurses overall financial confidence and outlook towards
More information1 PEW RESEARCH CENTER
1 2016 NATIONAL SURVEY OF LAW ENFORCEMENT OFFICERS CONDUCTED BY THE NATIONAL POLICE RESEARCH PLATFORM FINAL TOPLINE MAY 19-AUGUST 14, 2016 NOTE: ALL NUMBERS ARE PERCENTAGES. THE PERCENTAGES LESS THAN.5%
More informationSample of Locally Developed Questions List
Sample of Locally Developed Questions List Questions selected or self-created will be added to the survey during the request process. Requesting organizations can select up to ten locally developed questions.
More informationOutcome and Process Evaluation Report: Crisis Residential Programs
FY216-217, Quarter 4 Outcome and Process Evaluation Report: Crisis Residential Programs April Howard, Ph.D. Erin Dowdy, Ph.D. Shereen Khatapoush, Ph.D. Kathryn Moffa, M.Ed. O c t o b e r 2 1 7 Table of
More information3rd Level Subagency Report. OSD, Agencies and Activities NCR MEDICAL DIRECTORATE
3rd Level Subagency Report OSD, Agencies and Activities This 2017 Federal Employee Viewpoint Survey Report provides summary results for your subagency, including comparisons to your department or agency.
More information4th Level Subagency Report. OSD, Agencies and Activities FT BELVOIR COMMUNITY HOSPITAL
4th Level Subagency Report OSD, Agencies and Activities This 2017 Federal Employee Viewpoint Survey Report provides summary results for your subagency, including comparisons to your department or agency.
More information4th Level Subagency Report. OSD, Agencies and Activities NCR MD HQ
4th Level Subagency Report OSD, Agencies and Activities This 2017 Federal Employee Viewpoint Survey Report provides summary results for your subagency, including comparisons to your department or agency.
More information4th Level Subagency Report. Department of Defense OINT PATHOLOGY CENTER
4th Level Subagency Report Department of Defense This 2016 Federal Employee Viewpoint Survey Report provides summary results for your subagency, including comparisons to your department or agency. Response
More informationEric J. Fritsch, Ph.D. University of North Texas, Department of Criminal Justice and Middleton PD Staff
Eric J. Fritsch, Ph.D. University of North Texas, Department of Criminal Justice and Middleton PD Staff Ensures that there will be sufficient levels of staffing to address future crime and disorder issues
More informationTwo Keys to Excellent Health Care for Canadians
Two Keys to Excellent Health Care for Canadians Dated: 22/10/01 Two Keys to Excellent Health Care for Canadians: Provide Information and Support Competition A submission to the: Commission on the Future
More informationResearch Brief IUPUI Staff Survey. June 2000 Indiana University-Purdue University Indianapolis Vol. 7, No. 1
Research Brief 1999 IUPUI Staff Survey June 2000 Indiana University-Purdue University Indianapolis Vol. 7, No. 1 Introduction This edition of Research Brief summarizes the results of the second IUPUI Staff
More informationPractice nurses in 2009
Practice nurses in 2009 Results from the RCN annual employment surveys 2009 and 2003 Jane Ball Geoff Pike Employment Research Ltd Acknowledgements This report was commissioned by the Royal College of Nursing
More informationPROVIDENCE HOSPITAL. Washington, D.C. SAMPLE RESIDENT CONTRACT FOR FAMILY MEDICINE
PROVIDENCE HOSPITAL Washington, D.C. SAMPLE RESIDENT CONTRACT FOR FAMILY MEDICINE AGREEMENT, made and entered into this day of,, between Providence Hospital (hereinafter referred to as the Hospital) and
More informationICAN3 SURVEY: LIFE OF A SANDWICH GENERATION CAREGIVER
All rights reserved. ICAN3 SURVEY: LIFE OF A SANDWICH GENERATION CAREGIVER Prepared for The Alzheimer's Foundation of America (AFA) and sponsored by Forest Pharmaceuticals, Inc. Presented by Harris Interactive
More informationThe Intimidation Factor:
The Intimidation Factor: Workplace intimidation and its effects on wellness, morale, and patient care Disclosure Amanda Chavez, MD, UT Health SA, UHS has no relationships with commercial companies to disclose.
More informationMilitary Wives Matter
Military Wives Matter Military Wives Matter An Internet-based study of military wives mental health status and barriers to treatment Colleen Lewy PhD Celina Oliver PhD Bentson McFarland MD PhD Department
More informationIMPACT OF DEMOGRAPHIC AND WORK VARIABLES ON WORK LIFE BALANCE-A STUDY CONDUCTED FOR NURSES IN BANGALORE
IMPACT OF DEMOGRAPHIC AND WORK VARIABLES ON WORK LIFE BALANCE-A STUDY CONDUCTED FOR NURSES IN BANGALORE Puja Roshani, Assistant Professor and Ph.D. scholar, Jain University, Bangalore, India Dr. Chaya
More informationModels of Support in the Teacher Induction Scheme in Scotland: The Views of Head Teachers and Supporters
Models of Support in the Teacher Induction Scheme in Scotland: The Views of Head Teachers and Supporters Ron Clarke, Ian Matheson and Patricia Morris The General Teaching Council for Scotland, U.K. Dean
More information2015 Emergency Management and Preparedness Final Report
2015 Emergency Management and Preparedness Final Report May 29, 2015 TABLE OF CONTENTS 1.0 SUMMARY OF FINDINGS 3 2.0 PROJECT BACKGROUND 7 3.0 METHODOLOGY 8 3.1 Project Initiation and Questionnaire Review
More informationLast Name: First Name: Middle Name: Street Address: City: State: Zip Code: Home Phone: Work Phone: Cell Phone: May We Call You at Work?
City of Walker 205 Minnesota Avenue West PO Box 207 Walker MN 56484 218-547-5501 Employment application We welcome you as an applicant to employment! The City of Walker is an equal opportunity employer
More informationEffective Date February 27, New Directive. Amends. Replaces: WPD GO 424
WINCHESTER POLICE DEPARTMENT OPERATION ORDER NOTE: This directive is for internal use only, and does not enlarge an employee s civil liability in any way. It should not be construed as the creation of
More informationOverarching Themes Enrollment Management
Overarching Themes Results of the division show significant improvement from the survey. In there were 46 statements that showed improvement of 10 percentage points or more (combined increase in positive
More informationBarriers & Incentives to Obtaining a Bachelor of Science Degree in Nursing
Southern Adventist Univeristy KnowledgeExchange@Southern Graduate Research Projects Nursing 4-2011 Barriers & Incentives to Obtaining a Bachelor of Science Degree in Nursing Tiffany Boring Brianna Burnette
More informationEQUAL OPPORTUNITY & ANTI DISCRIMINATION POLICY. Equal Opportunity & Anti Discrimination Policy Document Number: HR Ver 4
Equal Opportunity & Anti Discrimination Policy Document Number: HR005 002 Ver 4 Approved by Senior Leadership Team Page 1 of 11 POLICY OWNER: Director of Human Resources PURPOSE: The purpose of this policy
More information2016 Smithsonian Employee Perspective Survey Highlights
2016 Smithsonian Employee Perspective Survey Highlights Background The Smithsonian has been conducting annual Smithsonian Employee Perspective Surveys (SEPS) since 2007 Survey was administered by Office
More information2014 Smithsonian Employee Perspective Survey Highlights
2014 Smithsonian Employee Perspective Survey Highlights Background The Smithsonian has been conducting annual Smithsonian Employee Perspective Surveys (SEPS) since 2007 Survey was administered by Office
More informationNurse Manager's Attitudes and Preparedness Towards Effective Delegation in a Tertiary Care Public Hospital Lahore
National Journal of Health Sciences, 208,, 99-06 99 Nurse Manager's Attitudes and Preparedness Towards Effective Delegation in a Tertiary Care Public Hospital Lahore Hafiza Anam Khadim*, Afsar Ali, Muhammad
More information7/02 New Hampshire Nursing Workforce Initiative Executive Summary Report
7/02 New Hampshire Nursing Workforce Initiative Executive Summary Report Authors Kathy Bizarro, BS, Foundation for Healthy Communities Shawn LaFrance, MS, MPH, (Project Director), Foundation for Healthy
More informationInpatient Experience Survey 2012 Research conducted by Ipsos MORI on behalf of Great Ormond Street Hospital
1 Version 2 Internal Use Only Inpatient Experience Survey 2012 Research conducted by Ipsos MORI on behalf of Great Ormond Street Hospital Table of Contents 2 Introduction Overall findings and key messages
More informationStaff member: an individual in an employment relationship with CYM or a contractor who is paid for services.
13. 1 POLICY TO ADDRESS WORKPLACE HARASSMENT AND DISCRIMINATION 13.1 Policy Statement This policy is applicable to all persons in the CYM organization; those employed by the organization, those contracted
More informationBMA quarterly tracker survey
BMA quarterly tracker survey Current views from across the medical profession Quarter 3: July 2015 Background The BMA s Health Policy and Economic Research Unit (HPERU) manages an online panel of approximately
More informationCHAPTER 7 RECOMMENDATIONS, STRATEGIES AND MECHANISMS FOR IMPROVING PUBLIC HEALTH SERVICE DELIVERY AT S.S.R.N.H.
CHAPTER 7 RECOMMENDATIONS, STRATEGIES AND MECHANISMS FOR IMPROVING PUBLIC HEALTH SERVICE DELIVERY AT S.S.R.N.H. 7.1 INTRODUCTION This chapter attempts to provide answer to the research question, what can
More informationEmployers are essential partners in monitoring the practice
Innovation Canadian Nursing Supervisors Perceptions of Monitoring Discipline Orders: Opportunities for Regulator- Employer Collaboration Farah Ismail, MScN, LLB, RN, FRE, and Sean P. Clarke, PhD, RN, FAAN
More informationThis report has been written by United Voice.
WAGE THEFT IN VICTORIAN GOVERNMENT SCHOOLS AN INTERIM REPORT MAY 2017 CONTENTS 1. Introduction 2. Audit Method and Sample 3. Demographic Overview: Profile of a school cleaner 4. Key Findings: Wage Theft
More informationComposite Results and Comparative Statistics Report
Patient Safety Culture Survey of Staff in Acute Hospitals Report April 2015 Page 1 Table of Contents Executive Summary 3 1.0 Purpose and Use of this Report 8 2.0 Introduction 8 3.0 Survey Administration
More informationRural Nurses' Perception of Disruptive Behaviors and Clinical Outcomes: A Pilot Study. Kara Addison, RN, APRN, MN, FNP-C 1
Rural Nurses' Perception of Disruptive Behaviors and Clinical Outcomes: A Pilot Study Kara Addison, RN, APRN, MN, FNP-C 1 Susan Luparell, PhD, APRN, ACNS-BC, CNE 2 1 Graduate Student, Montana State University,
More informationURBANDALE POLICE DEPARTMENT APPLICATION FOR INTERNSHIP
The Urbandale Police Department is committed to developing partnerships not only within the community of Urbandale, but also those surrounding the City. The Internship Program, which is a joint effort
More informationCONSENT DECREE TRAINING WORKSHOP. Lourie A. Bradley Affirmative Action Officer Jefferson County, Alabama
CONSENT DECREE TRAINING WORKSHOP Lourie A. Bradley Affirmative Action Officer Jefferson County, Alabama Workshop Objectives To Increase Awareness of: How the Consent Decree came to be What the Consent
More informationTHE ROLE AND VALUE OF THE PACKARD FOUNDATION S COMMUNICATIONS: KEY INSIGHTS FROM GRANTEES SEPTEMBER 2016
THE ROLE AND VALUE OF THE PACKARD FOUNDATION S COMMUNICATIONS: KEY INSIGHTS FROM GRANTEES SEPTEMBER 2016 CONTENTS Preface 3 Study Purpose and Design 4 Key Findings 1. How the Foundation s Communications
More informationThe Royal Australasian College of Surgeons. Complaints User Guide
The Royal Australasian College of Surgeons Complaints User Guide Contents Complaints user guide 2 Thinking of making a complaint? 3 RACS complaints management framework: some examples 3 Now your complaint
More informationEugene Police Department
Comprehensive Staffing Needs Projection Eugene Police Department Final Report Submitted by: Magellan Research Corporation April 2007 Table of Contents Introduction 1 Current Level of Police Service in
More information2011 National NHS staff survey. Results from London Ambulance Service NHS Trust
2011 National NHS staff survey Results from London Ambulance Service NHS Trust Table of Contents 1: Introduction to this report 3 2: Overall indicator of staff engagement for London Ambulance Service NHS
More information2016 National NHS staff survey. Results from Wirral University Teaching Hospital NHS Foundation Trust
2016 National NHS staff survey Results from Wirral University Teaching Hospital NHS Foundation Trust Table of Contents 1: Introduction to this report 3 2: Overall indicator of staff engagement for Wirral
More informationPromoting Psychological Safety for Physicians
Doctors of BC Position Promoting Psychological Safety for Physicians Last updated: June 2017 Doctors of BC commits to working with the BC Ministry of Health, health authorities, and other stakeholders
More informationRace Equality in the NHS Why the NHS Workforce Race Equality Standard is being introduced
Race Equality in the NHS Why the NHS Workforce Race Equality Standard is being introduced Yvonne Coghill OBE WRES Implementation The NHS Constitution The NHS belongs to the people. It is there to improve
More information4.0 Behavioral Analysis
4.1 Introduction In emergency management, as in any profession that must manage the collective actions of large number of individuals, it is clear that people do not always behave in the way emergency
More informationEUROPEAN. Startup Report
EUROPEAN Startup Report 2017 INTRO Despite Europe s slower start, the startup scenes in the United Kingdom, Germany, France, and the Netherlands have become major threats to the United States Silicon Valley
More informationCompliance Program Updated August 2017
Compliance Program Updated August 2017 Table of Contents Section I. Purpose of the Compliance Program... 3 Section II. Elements of an Effective Compliance Program... 4 A. Written Policies and Procedures...
More informationof American Entrepreneurship: A Paychex Small Business Research Report
2018 Accelerating the Momentum of American Entrepreneurship: A Paychex Small Business Research Report An analysis of American entrepreneurship during the past decade and the state of small business today
More informationPatient Transport Service Patient Experience Report: Hinchingbrooke Health Care NHS Trust
Patient Transport Service Patient Experience Report: Hinchingbrooke Health Care NHS Trust Author: Tessa Medler, Patient Experience Facilitator Sophie Ogle-Rush, Patient Experience Facilitator Data Period:
More informationFear of Retaliation PARTICIPANT GUIDE
PARTICIPANT GUIDE Developed by the University of Wisconsin Oshkosh Center for Career Development (CCDET) and Wisconsin Board on Aging and Long Term Care Special thanks to the Connecticut Board on Aging
More information2
1 2 3 4 5 6 7 Abuse in care facilities is a problem occurring around the world, with negative effects. Elderly, disabled, and cognitively impaired residents are the most vulnerable. It is the duty of direct
More informationCAREER SERVICES USE OF SOCIAL MEDIA TECHNOLOGIES
CAREER SERVICES USE OF SOCIAL MEDIA TECHNOLOGIES Executive Summary Introduction In conjunction with the Career Advisory Board (CAB), the National Association of Colleges and Employers (NACE) conducted
More informationBreaking Barriers: The Voice of Entrepreneurs
Breaking Barriers: The Voice of Entrepreneurs 2018 State of Entrepreneurship February 28 th, 2018 www.kauffman.org Methodology Global Strategy Group and Public Opinion Strategies conducted a national online
More informationFLORIDA DEPARTMENT OF ENVIROMENTAL PROTECTION
FLORIDA DEPARTMENT OF ENVIROMENTAL PROTECTION Office of Inspector General Report No. A-1011EOG-012 Final Report Date: April 2011 Overview The Office of Inspector General (OIG) participated in the State
More informationUniversity of Idaho Survey of Staff
University of Idaho Survey of Staff 2016 Staff Survey Contents Overall Satisfaction with Employment... 2 2 Year Turnover... 3 Reason You Might Leave UI... 4 Satisfaction with Aspects of Job... 5 Available
More informationTHE NEW ZEALAND AGED CARE WORKFORCE SURVEY Katherine Ravenswood, Julie Douglas
THE NEW ZEALAND AGED CARE WORKFORCE SURVEY 2016 Katherine Ravenswood, Julie Douglas Acknowledgements We would like to thank all those who took the time to complete (or attempt) the survey. This survey
More informationWhat Nurses Want: Analysis of the First National Survey on Nurses Attitudes to Work and Work Conditions in Australia
What Nurses Want: Analysis of the First National Survey on Nurses Attitudes to Work and Work Conditions in Australia Associate Professor Peter Holland Dr Belinda C Allen Dr Brian K Cooper Department of
More information2016 National NHS staff survey. Results from Surrey And Sussex Healthcare NHS Trust
2016 National NHS staff survey Results from Surrey And Sussex Healthcare NHS Trust Table of Contents 1: Introduction to this report 3 2: Overall indicator of staff engagement for Surrey And Sussex Healthcare
More informationMassachusetts Nurses Association Congress on Health and Safety And Workplace Violence and Abuse Prevention Task Force
Massachusetts Nurses Association Congress on Health and Safety And Workplace Violence and Abuse Prevention Task Force 24 Survey on Workplace Violence Summary of Results Released on August 24, 25 Prepared
More informationDEPARTMENT OF THE ARMY HEADQUARTERS, 2D INFANTRY DIVISIONIROK-US COMBINED DIVISION UNIT #15041 APO, AP
DEPARTMENT OF THE ARMY HEADQUARTERS, 2D INFANTRY DIVISIONIROK-US COMBINED DIVISION UNIT #15041 APO, AP 96258-5041 EAID-CG JUN 2 2 2018 MEMORANDUM FOR SEE DISTRIBUTION 1. References. See Enclosure 1. 2.
More informationHealth Education England Genomics Education Programme. Fellowship Scheme Frequently Asked Questions (FAQs)
Health Education England Genomics Education Programme Fellowship Scheme Frequently Asked Questions (FAQs) Q: If I am applying for a research fellowship to do a PhD can I do it at any university? A: Yes,
More information2018 OHS Act Changes. Bill 30: Act to Protect the Health and Wellbeing of Working Albertans
2018 OHS Act Changes Bill 30: Act to Protect the Health and Wellbeing of Working Albertans Consultation Summary A comprehensive review of Alberta s OHS system was undertaken in 2017 Alberta had not reviewed
More informationMYOB Business Monitor. November The voice of Australia s business owners. myob.com.au
MYOB Business Monitor The voice of Australia s business owners November 2009 myob.com.au Quick Link Summary Over half of Australia s business owners expect the economy to begin to improve over the next
More information2017 National NHS staff survey. Results from The Newcastle Upon Tyne Hospitals NHS Foundation Trust
2017 National NHS staff survey Results from The Newcastle Upon Tyne Hospitals NHS Foundation Trust Table of Contents 1: Introduction to this report 3 2: Overall indicator of staff engagement for The Newcastle
More informationDepartment of Safety vs. Lt. Clement Jarrett
University of Tennessee, Knoxville Trace: Tennessee Research and Creative Exchange Tennessee Department of State, Opinions from the Administrative Procedures Division Law 1-23-2008 Department of Safety
More informationNJ TRANSIT POLICE 1 Penn Plaza East 7 th Floor Newark, NJ ATTN: TRAINING UNIT
Citizen Police Academy Application Thank you for your interest in the NJ TRANSIT Police Citizen Police Academy. Attached is an application for the program. The NJTPD Citizen Police Academy is an exciting
More informationEmployee Telecommuting Study
Employee Telecommuting Study June Prepared For: Valley Metro Valley Metro Employee Telecommuting Study Page i Table of Contents Section: Page #: Executive Summary and Conclusions... iii I. Introduction...
More informationRoom for Improvement
Room for Improvement Foundations Support of Nonprofit Performance Assessment By Andrea Brock, Ellie Buteau, PhD, and An-Li Herring The effectiveness of nonprofit organizations matters greatly to those
More informationTo apply or not? Factors important to job seekers
To apply or not? Factors important to job seekers March 2018 The Pittsburgh metro area labor market features a variety of opportunities, with more than 178,000 unique job postings in 2017 across more than
More informationNURSING SPECIAL REPORT
2017 Press Ganey Nursing Special Report The Influence of Nurse Manager Leadership on Patient and Nurse Outcomes and the Mediating Effects of the Nurse Work Environment Nurse managers exert substantial
More informationNinth National GP Worklife Survey 2017
Ninth National GP Worklife Survey 2017 Jon Gibson 1, Matt Sutton 1, Sharon Spooner 2 and Kath Checkland 2 1. Manchester Centre for Health Economics, 2. Centre for Primary Care Division of Population Health,
More informationNurses' Job Satisfaction in Northwest Arkansas
University of Arkansas, Fayetteville ScholarWorks@UARK The Eleanor Mann School of Nursing Undergraduate Honors Theses The Eleanor Mann School of Nursing 5-2014 Nurses' Job Satisfaction in Northwest Arkansas
More information{ } Consent Decree Training
{ } Consent Decree Training Training Objectives To Ensure Awareness of: Jefferson County s Consent Decree Background Jefferson County s Consent Decree Requirements Sheriff s Office Specific Provisions
More informationSURVEYING THE PRIVATE DUTY LANDSCAPE THE FUTURE IS TODAY. Presented by JC Weber Director of Operations Home Care Pulse
SURVEYING THE PRIVATE DUTY LANDSCAPE THE FUTURE IS TODAY Presented by JC Weber Director of Operations Home Care Pulse About the Presenter Presentation Outline I. Growth & Future of the Home Care Industry
More informationNiagara Health Public Opinion Poll 2016
Niagara Health Public Opinion Poll 2016 CONTEXT AND OBJECTIVES The purpose of this study was to gauge Niagara residents attitudes, perceptions, and levels of familiarity with Niagara Health. Where possible,
More information2017 National NHS staff survey. Results from Dorset County Hospital NHS Foundation Trust
2017 National NHS staff survey Results from Dorset County Hospital NHS Foundation Trust Table of Contents 1: Introduction to this report 3 2: Overall indicator of staff engagement for Dorset County Hospital
More informationNational Patient Experience Survey UL Hospitals, Nenagh.
National Patient Experience Survey 2017 UL Hospitals, Nenagh /NPESurvey @NPESurvey Thank you! Thank you to the people who participated in the National Patient Experience Survey 2017, and to their families
More informationCarewatch (Edinburgh, Mid & East Lothian) Housing Support Service 29 Drumsheugh Gardens Edinburgh EH3 7RN
Carewatch (Edinburgh, Mid & East Lothian) Housing Support Service 29 Drumsheugh Gardens Edinburgh EH3 7RN Inspected by: Mary Moncur Type of inspection: Announced Inspection completed on: 22 July 2011 Contents
More informationLong-Term Care. Background
Long-Term Care Background As a general rule, a long-term care pharmacist is engaged by a long-term care pharmacy to provide pharmacy, infusion, education, consulting, and related services for a specific
More informationF-TAG 675 QUALITY OF LIFE
F-TAG 675 QUALITY OF LIFE Quality of life is a fundamental principle that applies to all care and services provided to facility residents. Each resident must receive and the facility must provide the necessary
More informationJanuary 29, Guiding Principles
CRITICAL ISSUES IN POLICING SERIES Use of Force: Taking Policing to a Higher Standard January 29, 2016 30 Guiding Principles Note: A comprehensive approach will be required to implement the changes described
More informationPage 1 of 6 Home > Policies & Procedures > Administrative Documents > Staff Safety Manual - General > Violence Prevention Disclaimer: the information contained in this document is for educational purposes
More informationCampus and Workplace Violence Prevention. Policy and Program
Campus and Workplace Violence Prevention Policy and Program SECTION I - Policy THE UNIVERSITY AT ALBANY is committed to providing a safe learning and work environment for the University s community. The
More informationSOUTHWEST MINNESOTA STATE UNIVERSITY POLICY AND PLAN ZERO TOLERANCE OF WORKPLACE VIOLENCE
SOUTHWEST MINNESOTA STATE UNIVERSITY POLICY AND PLAN ZERO TOLERANCE OF WORKPLACE VIOLENCE Code: P-005 Date: October 1998 Approved: Doug Sweetland Introduction In accordance Minnesota State law (Minnesota
More informationMutual Respect Policy
Canadian Ski Patrol System Number 00.0 Version 0.0 Final 00-- Our mission statement: To promote safety and injury prevention in partnership with the ski/snow industry and to provide the highest possible
More information2017 National NHS staff survey. Results from London North West Healthcare NHS Trust
2017 National NHS staff survey Results from London North West Healthcare NHS Trust Table of Contents 1: Introduction to this report 3 2: Overall indicator of staff engagement for London North West Healthcare
More information2015 Manitoba New Nursing Graduates: A 6 and 12 Month Post-Graduate Survey
2015 Manitoba New Nursing Graduates: A and Post-Graduate Survey Undergraduate Programs Report Prepared by: Manitoba Centre for Nursing and Health Research Contributors: Beverley Temple, RN, PhD Associate
More informationEqual Employment Opportunity/Affirmative Action Policy Statement
Equal Employment Opportunity/Affirmative Action Policy Statement It is the policy of Fastenal Company to provide equal employment opportunity / affirmative action to all employees and applicants for employment
More informationIowa State University Center for Survey Statistics & Methodology Union of Concerned Scientists Survey of Federal Scientists 2018
Iowa State University Center for Survey Statistics & Methodology Union of Concerned Scientists Survey of Federal Scientists 2018 Thank you for your willingness to complete this anonymous survey of scientists
More informationAPPENDIX B: Metrics on Sexual Assault
APPENDIX B: Metrics on Sexual Assault TABLE OF CONTENTS METRICS AND NON-METRICS ON SEXUAL ASSAULT... 1 METRICS... 2 METRIC 1: PAST-YEAR PREVALENCE OF UNWANTED SEXUAL CONTACT... 2 METRIC 2: PREVALENCE VERSUS
More informationSurveyors Ombudsman Service. Customer Satisfaction 2010
Surveyors Ombudsman Service Customer Satisfaction 00 A Research Report For Prepared By DJS Research Ltd July 00 Prepared by: James Hinde, Research Director T: 066 7 7; E: jhinde@djsresearch.com http://www.djsresearch.com/
More informationInteragency Council on Intermediate Sanctions
Interagency Council on Intermediate Sanctions October 2011 Timothy Wong, ICIS Research Analyst Maria Sadaya, Judiciary Research Aide Hawaii State Validation Report on the Domestic Violence Screening Instrument
More information