FLIGHT ATTENDANT TRAINING MANUAL

Transcription

1 FLIGHT ATTENDANT TRAINING MANUAL Date: March 6, 2017 For: Judah 1, Inc Booth Calloway 208 North Richland Hills, TX Original Manual Number: Issued To: Copyright 2017 Judah 1, Inc. ALL RIGHTS RESERVED

2 Flight Attendant Training Manual Federal Aviation Administration Office and Personnel The following Certificate Management Office (CMO) and personnel assigned by the Company have prime responsibility for the related activities on all regulatory matters: Approved by: Federal Aviation Administration Certificate Management Office (CMO-07) 8700 Freeport Parkway 200A Irving, TX Principal Operations Inspector: Date:

3 Judah 1, Inc. Record of Revisions Record of Revisions Number Revision Date Date Accepted Inspector Pages revised Effective Date: March 6, 2017 Page RR - 1 Revision: Original

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9 Judah 1, Inc. Table of Contents Table of Contents Introduction 1-1 New Hire Training 2-1 Recurrent Training 3-1 Requalification Training 4-1 Subject Modules 5-1 Appendix A A-1 Appendix B B-1 Appendix C C-1 Effective Date March 6, 2017 Page TC - 1 Revision: Original

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11 Introduction

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13 Judah 1, Inc. Introduction Contents Introduction Purpose Introduction Numbering of Pages General Training Areas and Facilities Definitions Training Prerequisites Initial New Hire Qualifications Section Recurrent Section Requalification Section Company Instructors Sequence of Training Modified Training Program Training Manual Revision Process Training Records and Forms Effective Date: March 6, 2017 Page 1-3 Revision: Original

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15 Judah 1, Inc. Introduction 1 Purpose This training manual has been compiled by Judah 1, Inc. for the use and guidance of designated company employees as they conduct training. 1.1 Introduction This manual is the Judah 1, Inc. approved training manual. Should any conflict arise between portions of this manual and existing FAR's, or an FAA approved Pilot Operating Handbook, the applicable FAR, or Pilot Operating Handbook shall govern the action to be followed. This manual contains five sections and three appendixes. The manual begins with an introduction as Section 1. Sections 2 through 4 present three categories of training. Section 5 contains the subject or training modules referred to in each curriculum. Appendix A contains the ground training curriculum from our FAR Part 142 training provider CAE Simuflight, used with the Permission of AIRCAREFACTS Training. Appendix B presents a list of all company instructors. Appendix C contains copies of all necessary Company training records. 1.2 Numbering of Pages Pages are numbered in sequence. Page numbers are in the bottom center of each page. The Effective Date is in the lower left corner and the revision number in the lower right corner of each page. The name of each curriculum and section where it belongs are at the top of each page. 1.3 General Training Areas and Facilities General training areas for ground instruction will be Company meeting rooms. Training areas and facilities used for individual instruction will be the Company office or other suitable area. Any area selected for training will be free from routine distractions. 1.4 Definitions Categories of Training - A specific division in a curriculum of training. Examples include Initial, Transition, Upgrade, Recurrent, and Requalification, as found in this curriculum. Courseware - Refers to the instructional material developed for each curriculum. This is the information in lesson plans, flight maneuver packages, computer software programs, audiovisual programs, workbooks, textbooks, references, and handouts. Courseware must accurately reflect curriculum requirements, be effectively organized, and properly integrate with instructional delivery methods. Curriculum - A complete training agenda specific to an aircraft type and duty position. Each curriculum consists of several curriculum segments. Effective Date: March 6, 2017 Page 1-5 Revision: Original

16 Judah 1, Inc. Introduction Curriculum Segment - Each curriculum segment represents an area of knowledge. One or more curriculum segments are required to create a curriculum and each curriculum segment consists of one or more subject modules. Duty position - The functional position of a crewmember for part 125 operations. The duty positions included in this manual are Lead Flight Attendant and Flight Attendant. Eligibility Period - The three calendar months (which is the calendar month before the "training/checking month" and the calendar month after), during which a crewmember must receive recurrent training, or a competency check to remain in a qualified status. Training or checking completed during the eligibility period, is considered to be completed during the "training/checking month." Event - A task, maneuver, or procedure which involves physically performing the task, maneuver or procedure. Final Approval - The acceptance by the FAA administrator of the body of documents and procedures proposed by the applicant in pursuit of an operating privilege. Initial Approval - The provisional approval of individual documents or procedures submitted to the FAA FSDO. This approval is subject to, and dependent upon, the Final Approval by the Administrator, of the entire collection of individual items when reviewed as a whole. Initial New Hire Training - This category is for personnel who have had no previous experience with the operator (newly hired personnel). However, it also applies to personnel employed by the operator but who have not previously held a crewmember duty position with that operator. Initial New Hire training includes basic indoctrination and training for a specific duty position and aircraft type. Instructional Delivery Methods - Methodology used to convey information to the student. This may involve lectures, demonstrations, audio-visual presentations, home study assignments, workshops, drills examinations or a combination of these. Recurrent Training - This category of training is for personnel who have been trained and qualified by the operator and will continue to serve in the same duty position and aircraft type and must receive recurring training or checking within an appropriate eligibility period to maintain currency. Requalification Training - This category of training is for personnel who have been trained and qualified by the operator, but have become unqualified to serve in a particular duty position and/or aircraft due to not having received recurrent training and/or a required flight or competency check within the appropriate eligibility period. Effective Date: March 6, 2017 Page 1-6 Revision: Original

17 Judah 1, Inc. Introduction Subject Module - The subject module, by itself or when combined with other subject modules, itemizes the subject matter in a curriculum segment. The subject module is an outline of related material that will be presented in a lesson plan. It is not a lesson plan. The instructor will use the subject module to ensure that all pertinent information is included in the lesson plan. The scope and content of each subject module depends upon the category of training and the curriculum in which the curriculum segment is to be incorporated. A subject module may also be referred to as a "Training Module". They are numbered for identification in Section 9. Training Aids - These are devices which assist an instructor in the teaching-learning process. Training Hours - A training hour is a period of 60 minutes spent in the pursuit of a course of training with respect to ground training, for each 60 minute period, a 5 minute break is permitted. Training Environment - The training environment will be any area where training will take place. This may be a hangar, open field, classroom, meeting room or in the case of a home study program a quiet area of the student's choice. It is not an area associated with the daily operation of the company. Training Program - A standardized course of training concerning a specific topic or area of study, and monitored by an accredited or approved instructor. Testing and Checking - A curriculum segment that includes methods by which students demonstrate the required level of knowledge of a subject and whether they can apply the knowledge and skills learned in instructional situations to practical situations. This curriculum segment also lists the requirements of the FARs that may apply. Written examinations are not included as a part of this manual. The two categories of training contain curriculums for all the Judah 1, Inc. aircraft. These curriculums are listed within the categories. Each curriculum lists relevant curriculum segments. Curriculum segments are composed of subject modules identified by number. Subject modules are not included within a curriculum but are grouped in Section 9. Before beginning any training determine which category of training is required and what prerequisites apply. Then select from the appropriate category the specific curriculum. Each curriculum is different from the others in the same category. Use the table included in this introduction to determine at a glance what curriculum segments are required and record them on the Certificate of Curriculum Completion form. Effective Date: March 6, 2017 Page 1-7 Revision: Original

18 Judah 1, Inc. Introduction The table presented on the next page shows the curriculum segments required to be introduced in each curriculum. This table should be referred to when training is presented to insure that all required curriculum segments have been included. Effective Date: March 6, 2017 Page 1-8 Revision: Original

19 Judah 1, Inc. Introduction Initial New Hire \ Recurrent \ Requalification \ Curriculum Segments Basic Indoctrination No No Yes Differences Training Yes Yes Yes Emergency Training Yes Yes Yes Table 1-1 Required Curriculum Segments 1.5 Training Prerequisites Admission to training program curriculums will be granted by the Director of Operations or the Chief Pilot. Admission is based on compliance with the experience requirements of FAR 61 and FAR 125. Minimum curriculum admission requirements are listed below. 1.6 Initial New Hire Qualifications Section 2 A Flight Attendant Candidate must be recommended and approved by the Director of Operations or the Chief Pilot. 1.7 Recurrent Section 4 A Flight Attendant must have completed Initial New Hire or Recurrent Training by Judah 1, Inc. within the preceding 12 months. 1.8 Requalification Section 5 A Flight Attendant must have completed Initial New Hire or Recurrent Training by Judah 1, Inc. within the preceding 24 months. 1.9 Company Instructors Judah 1, Inc. designates knowledgeable and experienced company personnel to act as company instructors. These instructors are listed in Appendix C Sequence of Training The sequence of training presented in this manual is at the discretion of the instructors assigned to perform such training. Training begins after the Director of Operations or the Chief Pilot determines that the appropriate prerequisites have been satisfied and proceeds in the sequence presented and explained below. 1. Identify the category and curriculum of training needed. Effective Date: March 6, 2017 Page 1-9 Revision: Original

20 Judah 1, Inc. Introduction 2. Establish that the prerequisites have been satisfied. The prerequisites are listed in this part for each category and curriculum. 3. Find the appropriate curriculum and curriculum segments. Curriculum segments required in each curriculum are identified in this part (IDENTIFICATION OF TRAINING CATEGORIES) Each curriculum segment lists relevant subject modules. Locate these subject modules in the back in Section 6 and present the material listed. Treat each subject module as the subject matter for a lesson plan Modified Training Program A modified training program provides for training flexibility and an opportunity to expedite the training schedule. There are circumstances in which a modified training program is applicable. A Flight Attendant with appropriate previous experience may, in lieu of completing the entire training curriculum, successfully pass a written or oral examination, on curriculum areas, given by an authorized ground instructor as an equivalent of ground training curriculum completion. The minimum hours of training may be reduced due to the previous experience of the individual Flight Attendant. Possession of a training record or statement from an FAR Part 121 operator or a training certificate from a training facility may be substituted for all or part of any Ground Training module. All Flight Attendants will complete the Indoctrination Training, and be familiarized with the aircraft to be used Training Manual Revision Process The latest approved copy of this Training Manual will always be available in the Employee only area of the Judah 1, Inc. web site, Training manual revisions will not be issued, nor will hard copies of the manual be routinely distributed. When this manual has been revised and that revision has been approved, a manual revision notice will be distributed to all employees, and the latest manual will become available on the company web site. Individuals possessing a printed copy of this manual will be required to verify the revision level of the manual before each use. It is the responsibility of each employee to discard any printed manual copies that are out of date Training Records and Forms The following are examples of the forms used by Judah 1, Inc. to record the training and qualifications. These forms are: Ground Training Record, Check Record, and Certificate of Curriculum Completion. Complete forms are presented at the end of this section. If a form is not explained in the text its use is self-explanatory. Effective Date: March 6, 2017 Page 1-10 Revision: Original

21 Judah 1, Inc. Introduction Ground Training Record Date Category Subject Module Completed Instructor Figure Example -- Ground Training Record This form records the ground training a Flight Attendant has received. There are enough spaces so that the eligibility period for that Category should be readily apparent. The date the individual completed the training is entered first, establishing the training/checking month. The category of training is entered next. This could be anyone of the three categories of training. The curriculum completed during this training follows. The instructor's name is put under the instructor column. Individual curriculum segments are recorded on the Certificate of Curriculum Completion form. Effective Date: March 6, 2017 Page 1-11 Revision: Original

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23 Initial New Hire Training

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25 Judah 1, Inc. Initial New Hire Training Contents 2 Purpose: CURRICULUM SEGMENT: Flight Attendant - Basic Indoctrination CURRICULUM SEGMENT: Flight Attendant Differences Training CURRICULUM SEGMENT: Flight Attendant Emergency Training... 9 Effective Date: March 6, 2017 Page 2-3 Revision: Original

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27 Judah 1, Inc. Initial New Hire Training 2 Purpose: Initial New Hire Training - This category is for personnel who have had no previous experience with Judah 1, Inc. (newly hired personnel). However, it also applies to personnel who have not previously held a Flight Attendant position with Judah 1, Inc. Initial New Hire training includes basic indoctrination and training for a specific aircraft type. Basic Indoctrination Training 1:00 Emergency Training 40:00 Differences Training (if required) 1: :00 Table 2-1: Initial New Hire Training Flight Attendant Effective Date: March 6, 2017 Page 2-5 Revision: Original

28 CATEGORY: INITIAL NEW HIRE Judah 1, Inc. Initial New Hire Training CURRICULUM: Flight Attendant Training 2.1 CURRICULUM SEGMENT: Flight Attendant - Basic Indoctrination MINIMUM TIME: 1:00 Hour Purpose: Training Aids: Courseware: This curriculum segment will acquaint the Flight Attendant with the operator's policies, procedures, forms, organizational and administrative practices, and ensures that the Flight Attendant has acquired basic knowledge and abilities. Overhead Projector Federal Aviation Regulations, Part 1, 91, 125 and NTSB Part 830. Judah 1, Inc. Operations Specifications Judah 1, Inc. Flight Attendant Manual Handouts Enrollment Prerequisites: Compliance with the requirements as set forth in Part I of this manual. Instructional Delivery Methods: Teaching methods for this segment are lecture, demonstrations, audio- visual presentations, workshops, drills, and visits to the various aircraft. List of Approved Instructors: Qualified designated employees Subject Modules: Effective Date: March 6, 2017 Page 2-6 Revision: Original

29 No 1 No 2 No 3 No 4 Judah 1, Inc. Initial New Hire Training Duties and Responsibilities Federal Aviation Regulations Operations Manual, Operating Specifications Flight Attendant Manual Effective Date: March 6, 2017 Page 2-7 Revision: Original

30 CATEGORY: INITIAL NEW HIRE Judah 1, Inc. Initial New Hire Training CURRICULUM: Flight Attendant Training 2.2 CURRICULUM SEGMENT: Flight Attendant Differences Training MINIMUM TIME: 1:00 Hour Purpose: Training Aids: Courseware: This curriculum segment will acquaint the Flight Attendant with the different types of aircraft operated by Judah 1, Inc. and the variations between aircraft of the same type. Judah 1, Inc. Aircraft or suitable visual aids. Judah 1, Inc. Operations Specifications Judah 1, Inc. Flight Attendant Manual Handouts Enrollment Prerequisites: Compliance with the requirements as set forth in Part I of this manual. Instructional Delivery Methods: Teaching methods for this segment are lecture, demonstrations, audio- visual presentations, workshops, drills, and visits to the various aircraft. List of Approved Instructors: Qualified designated employees Subject Modules: No 5 Differences Training Effective Date: March 6, 2017 Page 2-8 Revision: Original

31 CATEGORY: INITIAL NEW HIRE Judah 1, Inc. Initial New Hire Training CURRICULUM: Flight Attendant Training 2.3 CURRICULUM SEGMENT: Flight Attendant Emergency Training MINIMUM TIME: 40:00 Hours Purpose: This curriculum segment will acquaint the Flight Attendant with the types of emergencies that could occur and the appropriate Emergency Procedures NOTE: This training will be provided by CAE Simuflight, an FAR Part 142 training facility. They will use their approved curriculum. A copy of that curriculum is provided in Appendix A of this document Enrollment Prerequisites: Compliance with the requirements as set forth in Part I of this manual. Effective Date: March 6, 2017 Page 2-9 Revision: Original

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33 Recurrent Training

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35 Judah 1, Inc. Recurrent Contents 3 Purpose: CURRICULUM SEGMENT: Flight Attendant Differences Training CURRICULUM SEGMENT: Flight Attendant Emergency Training... 7 Effective Date: March 6, 2017 Page 3-3 Revision: Original

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37 Judah 1, Inc. Recurrent 3 Purpose: Recurrent Training - This category is for personnel who have had previous experience with Judah 1, Inc. It applies to personnel who have previously held a Flight Attendant position with Judah 1, Inc. Recurrent Training includes basic indoctrination and training for a specific aircraft type. Basic Indoctrination Training 1:00 Emergency Training 28:00 Differences Training (if required) 1: :00 Table 2-1: Recurrent Training Flight Attendant Effective Date: March 6, 2017 Page 3-5 Revision: Original

38 CATEGORY: RECURRENT Judah 1, Inc. Recurrent CURRICULUM: Flight Attendant Training 3.1 CURRICULUM SEGMENT: Flight Attendant Differences Training MINIMUM TIME: 1:00 Hour Purpose: Training Aids: Courseware: This curriculum segment will acquaint the Flight Attendant with the different types of aircraft operated by Judah 1, Inc. and the variations between aircraft of the same type. Judah 1, Inc. Aircraft or suitable visual aids. Judah 1, Inc. Operations Specifications Judah 1, Inc. Flight Attendant Manual Handouts Enrollment Prerequisites: Compliance with the requirements as set forth in Part I of this manual. Instructional Delivery Methods: Teaching methods for this segment are lecture, demonstrations, audio- visual presentations, workshops, drills, and visits to the various aircraft. List of Approved Instructors: Qualified designated employees Subject Modules: No 5 Differences Training Effective Date: March 6, 2017 Page 3-6 Revision: Original

39 CATEGORY: RECURRENT Judah 1, Inc. Recurrent CURRICULUM: Flight Attendant Training 3.2 CURRICULUM SEGMENT: Flight Attendant Emergency Training MINIMUM TIME: 28:00 Hours Purpose: This curriculum segment will acquaint the Flight Attendant with the types of emergencies that could occur and the appropriate Emergency Procedures NOTE: This training will be provided by CAE Simuflight, an FAR Part 142 training facility. They will use their approved curriculum. A copy of that curriculum is provided in Appendix A of this document Enrollment Prerequisites: Compliance with the requirements as set forth in Part I of this manual. Effective Date: March 6, 2017 Page 3-7 Revision: Original

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41 Requalification Training

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43 Judah 1, Inc. Requalification Contents 4 Purpose: CURRICULUM SEGMENT: Flight Attendant - Basic Indoctrination CURRICULUM SEGMENT: Flight Attendant Differences Training CURRICULUM SEGMENT: Flight Attendant Emergency Training... 9 Effective Date: March 6, 2017 Page 4-3 Revision: Original

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45 Judah 1, Inc. Requalification 4 Purpose: Requalification Training - This category is for personnel who have had previous experience with Judah 1, Inc. It also applies to personnel who have previously held a Flight Attendant position with Judah 1, Inc. Requalification training includes basic indoctrination and training for a specific aircraft type. Basic Indoctrination Training 1:00 Emergency Training 40:00 Differences Training (if required) 1: :00 Table 2-1: Requalification Training Flight Attendant Effective Date: March 6, 2017 Page 4-5 Revision: Original

46 CATEGORY: Requalification Training Judah 1, Inc. Requalification CURRICULUM: Flight Attendant Training 4.1 CURRICULUM SEGMENT: Flight Attendant - Basic Indoctrination MINIMUM TIME: 1:00 Hour Purpose: Training Aids: Courseware: This curriculum segment will acquaint the Flight Attendant with The Operator's policies, procedures, forms, organizational and administrative practices, and ensures that the Flight Attendant has acquired basic knowledge and abilities. Visual aids. Federal Aviation Regulations, Part 1, 91, 125 and NTSB Part 830. Judah 1, Inc. Operations Specifications Judah 1, Inc. Flight Attendant Manual Handouts Enrollment Prerequisites: Compliance with the requirements as set forth in Part I of this manual. Instructional Delivery Methods: Teaching methods for this segment are lecture, demonstrations, audio- visual presentations, workshops, drills, and visits to the various aircraft. List of Approved Instructors: Qualified designated employees Subject Modules: Effective Date: March 6, 2017 Page 4-6 Revision: Original

47 No 1 No 2 No 3 No 4 Judah 1, Inc. Requalification Duties and Responsibilities Federal Aviation Regulations Operations Manual, Operating Specifications Flight Attendant Manual Effective Date: March 6, 2017 Page 4-7 Revision: Original

48 CATEGORY: REQUALIFICATION Judah 1, Inc. Requalification CURRICULUM: Flight Attendant Training 4.2 CURRICULUM SEGMENT: Flight Attendant Differences Training MINIMUM TIME: 1:00 Hour Purpose: Training Aids: Courseware: This curriculum segment will acquaint the Flight Attendant with the different types of aircraft operated by Judah 1, Inc. and the variations between aircraft of the same type. Judah 1, Inc. Aircraft or suitable visual aids. Judah 1, Inc. Operations Specifications Judah 1, Inc. Flight Attendant Manual Handouts Enrollment Prerequisites: Compliance with the requirements as set forth in Part I of this manual. Instructional Delivery Methods: Teaching methods for this segment are lecture, demonstrations, audio- visual presentations, workshops, drills, and visits to the various aircraft. List of Approved Instructors: Qualified designated employees Subject Modules: No 5 Differences Training Effective Date: March 6, 2017 Page 4-8 Revision: Original

49 CATEGORY: REQUALIFICATION Judah 1, Inc. Requalification CURRICULUM: Flight Attendant Training 4.3 CURRICULUM SEGMENT: Flight Attendant Emergency Training MINIMUM TIME: 40:00 Hours Purpose: This curriculum segment will acquaint the Flight Attendant with the types of emergencies that could occur and the appropriate Emergency Procedures NOTE: This training will be provided by CAE Simuflight, an FAR Part 142 training facility. They will use their approved curriculum. A copy of that curriculum is provided in Appendix A of this document Enrollment Prerequisites: Compliance with the requirements as set forth in Part I of this manual. Effective Date: March 6, 2017 Page 4-9 Revision: Original

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51 Subject Modules

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53 Judah 1, Inc. Subject Modules Contents 5.1 Subject Module: No.1 Duties and Responsibilities Subject Module: No.2 Federal Aviation Regulations Subject Module: No.3 Operations Manual, and Operating Certificate Subject Module: No.4 Flight Attendant Manual Subject Module: No.5 Differences Training Subject Module: No.6 Flight Attendant Emergency Training Effective Date: March 6, 2017 Page 5-3 Revision: Original

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55 Judah 1, Inc. Subject Modules 5.1 Subject Module: No.1 Duties and Responsibilities Objectives: To ensure that the Flight Attendant understands what their responsibilities and duties are as they are explained in the operations manual. Equipment / Courseware: Judah 1, Inc. Operations Manual Instructional Delivery Techniques: Lecture Discussion Subjects Company history, organization, and management structure. Operational concepts, policies, and kind of operation. Company Forms, records, and administrative procedures. Employee standards and rules of conduct. Employee compensation, benefits, and contracts. Authority and responsibilities of duty position. Company required equipment. Company manual organization, revisions, and employee responsibilities concerning manuals. Completion Standards: The individual shall complete the appropriate quiz in the testing and checking section with a score of 70% or better. Effective Date: March 6, 2017 Page 5-5 Revision: Original

56 Judah 1, Inc. Subject Modules 5.2 Subject Module: No.2 Federal Aviation Regulations Objectives: To insure that the Flight Attendant understand and can correctly comply with the applicable FARs and NTSB 830. Equipment / Courseware: Federal Aviation Act of 1958, As revised Federal Aviation Regulations Handouts Instructional Delivery Techniques: Lecture Discussion Subjects: Flight Attendant crewmember training, and qualification requirements. Fitness for duty requirements. Flight control requirements (dispatch, flight release, or flight-locating). Flight duty and rest requirements. Record keeping requirements. Operational rules in Part 91 and Part 125 and other applicable regulations. Regulatory requirements for company manuals Other appropriate regulations such as flight crew emergency authority, interference with crewmembers, and reporting requirements. Completion Standards: The individual shall complete the appropriate quiz in the testing and checking section with a score of 70% or better. Effective Date: March 6, 2017 Page 5-6 Revision: Original

57 Judah 1, Inc. Subject Modules 5.3 Subject Module: No.3 Operations Manual, and Operating Certificate Objectives: Insures that the crewmember has a working knowledge of the Company Operations Manual with emphasis on the operations specifications Equipment / Courseware: Judah 1, Inc. Operations Manual Federal Aviation Act of 1958 Instructional Delivery Techniques: Lecture Discussion Subjects: Regulatory basis in part 125 and the FAA act of 1958 Definitions, description, and organization of operations specifications. Limitations and authorizations of operations specifications. Description of Certificate Description of FAA certificate holding district office and responsibilities of FAA principal inspectors. Operations Manual Completion Standards: The individual shall complete the appropriate quiz in the testing and checking section with a score of 70% or better. Effective Date: March 6, 2017 Page 5-7 Revision: Original

58 Judah 1, Inc. Subject Modules 5.4 Subject Module: No.4 Flight Attendant Manual Objectives: Insures that the Flight Attendant has a working knowledge of The Company Flight Attendant Manual with emphasis on the Emergency Procedures and Crew Coordination Procedures Equipment / Courseware: Judah 1, Inc. Flight Attendant Manual Federal Aviation Act of 1958 Instructional Delivery Techniques: Lecture Discussion Subjects: Regulatory basis in part 125 and the FAA act of 1958 Definitions, description, and organization of Flight Attendant Manual. Flight Attendant duties and responsibilities Passenger Briefings Passenger handling including the handling of deranged persons or persons whose conduct might jeopardize safety Crewmember assignments and responsibilities during emergencies including cabin evacuations and ditching. Operation of emergency equipment Proper operation of cabin equipment and controls Operation of passenger oxygen equipment Location and operation of all emergency exits including evacuation chutes and escape ropes Seating of persons who may need the assistance of another person in the event of an emergency Completion Standards: The individual shall complete the appropriate quiz in the testing and checking section with a score of 70% or better. Effective Date: March 6, 2017 Page 5-8 Revision: Original

59 Judah 1, Inc. Subject Modules 5.5 Subject Module: No.5 Differences Training Objectives: Insures that the Flight Attendant has a working knowledge of the differences between the various types of aircraft and the variances between aircraft of the same type in the Judah 1, Inc. Fleet. Equipment / Courseware: Judah 1, Inc. Flight Attendant Manual Sample Aircraft or suitable visual aids Instructional Delivery Techniques: Lecture Discussion Subjects: Aircraft configuration and location of safety items in the cabin Crewmember assignments and responsibilities during emergencies including cabin evacuations and ditching. Operation of emergency equipment Proper operation of cabin equipment and controls Operation of passenger oxygen equipment Location and operation of all emergency exits including evacuation chutes and escape ropes Seating of persons who may need the assistance of another person in the event of an emergency Completion Standards: The individual shall complete the appropriate quiz in the testing and checking section with a score of 70% or better. Effective Date: March 6, 2017 Page 5-9 Revision: Original

60 Judah 1, Inc. Subject Modules 5.6 Subject Module: No.6 Flight Attendant Emergency Training Objectives: To insure that the Flight Attendant has the knowledge and skills necessary to perform the duties of a Flight Attendant with respect to emergencies. Equipment / Courseware: This training will be provided by our FAR Part 142 training provider. Subjects: The Flight Attendant Emergency Training Curriculum is contained in Appendix A of this document Completion Standards: The individual shall complete the appropriate quiz in the testing and checking section with a score of 70% or better. Effective Date: March 6, 2017 Page 5-10 Revision: Original

61 Appendix A

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63 Judah 1, Inc. Appendix A Used with permission of AIRCAREFACTS Training. March 6, 2017 Page A - 3 Revision: Original

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121 Appendix B

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123 Judah 1, Inc. Appendix B Company Flight Attendant Instructors: Name Subject Modules Effective Date: March 6, 2017 Page B - 3 Revision: Original

124 Judah 1, Inc. Appendix B This Page Intentionally Blank Effective Date: March 6, 2017 Page B - 4 Revision: Original

125 Appendix C

126 Judah 1, Inc. Appendix C This Page Intentionally Blank Effective Date: March 6, 2017 Page C - 2 Revision: Original

127 Judah 1, Inc. Appendix C Certificate of Ground Training This is to certify that has received the Ground Training as described below prior to serving or continuing to serve as Flight Attendant. This training included but was not necessarily limited to the applicable areas indicated. Type of Training [ ] Initial [ ] Recurrent [ ] Requalification [ ] Duties and responsibilities of crewmembers [ ] Federal Aviation Regulations [ ] Operations Manual and Operating Specifications [ ] Flight Attendant Manual [ ] Differences Training Ground Training Hours: Date: Instructor Signature: Student Signature: Effective Date: March 6, 2017 Page C - 3 Revision: Original

128 Judah 1, Inc. Appendix C Certificate of Emergency Training This is to certify that has received the emergency training as described below prior to serving or continuing to serve as Flight Attendant. This training included but was not necessarily-limited-to-the applicable areas indicated. Type of Training [ ] Initial [ ] Recurrent [ ] Requalification [ ] Instruction in emergency procedures and assignments including crew coordination, if applicable. [ ] Individual instruction, as applicable, in the location, function, and operation of (1) equipment used in ditching and evacuation, (2) first aid equipment and its proper use, ( 3) portable fire extinguishers with emphasis on the type to be used on different classes of fire. [ ] Instruction in the handling of emergency situations, as applicable, including ( 1 ) rapid decompression, ( 2 ) fire in flight or on the ground with emphasis on electrical equipment and related circuit breakers, (3) ditching and evacuation, (4) illness, injury, or other abnormal situations involving passengers or crewmembers, and ( 5 ) hijacking and other unusual situations. [ ] The following drills, as applicable, using proper equipment and procedures were performed. (1) ditching, (2) emergency evacuation, (3) fire extinguishing and smoke control, (4) operation and use of emergency exits, (5) use of crew and passenger oxygen, (6) removal of life rafts from aircraft, inflation of life rafts, use of life lines, and boarding of crew and passengers, (7) donning and inflation of life vests, and (8) operation of pyrotechnic devices. Ground Training Hours: Date: Instructor Signature: Student Signature: Effective Date: March 6, 2017 Page C - 4 Revision: Original

129 Judah 1, Inc. Appendix C Certificate of Instructor Training This is to certify that has received the ground training as described below prior to serving or continuing to serve as a Flight Attendant instructor for Judah 1, Inc. This training included but was not necessarily-limited-to-the-applicable areas indicated. Type of Training [ ] Initial [ ] Recurrent [ ] Requalification Ground Training: [ ] The fundamental principles of the teaching-learning process. [ ] Teaching methods and procedures [ ] The instructor-student relationship Note: The above training is not required for holders of valid flight instructor certificates. [ ] The applicable provisions of FAR 125 and the certificate holders policies and procedures. [ ] The appropriate methods, procedures, and techniques for conducting the required checks. [ ] Proper evaluation of student performance including the detection of: (1) Improper and insufficient training (2) Personal characteristics that could adversely affect safety. [ ] The appropriate corrective action for unsatisfactory checks. [ ] The approved methods, procedures, and limitations for performing the required normal, and emergency procedures. Ground Training Hours: Date: Instructor Signature: Student Signature: Effective Date: March 6, 2017 Page C - 5 Revision: Original

130 Judah 1, Inc. Appendix C Record of New Hire Training This is to certify that has completed the Flight attendant New Hire Training curriculum- completing the appropriate-curriculum-segments-on the dates listed below. Segment Date Instructor Hours Basic Indoctrination Differences Training Emergency Training Total Hours Note: Those curriculum segments not required by the curriculum should have N/A placed after them in the date completed column. Those curriculum segments completed in another curriculum need not be repeated, but the date they were completed during the previous training must be shown above to insure that all the requirements have been satisfied. This curriculum was completed on the following date: Instructor: Date: Effective Date: March 6, 2017 Page C - 6 Revision: Original

131 Judah 1, Inc. Appendix C Record of Recurrent Training This to certify that (name) has completed the Flight Attendant Recurrent Training segments on the dates listed below. Segment Date Instructor Hours Differences Training Emergency Training Total Hours Note: Those curriculum segments not required by the curriculum should have N/A placed after them in the date completed column. Those curriculum segments completed in another curriculum need not be repeated, but the date they were completed during the previous training must be shown above to insure that all the requirements have been satisfied. This curriculum was completed on the following date: Instructor: Date: Effective Date: March 6, 2017 Page C - 7 Revision: Original

132 Judah 1, Inc. Appendix C Record of Requalification Training This is to certify that (name) has completed the Flight Attendant Requalification Training curriculum segments on the dates listed below. Segment Date Instructor Hours Differences Training Emergency Training Total Hours Note: Those curriculum segments not required by the curriculum should have N/A placed after them in the date completed column. Those curriculum segments completed in another curriculum need not be repeated, but the date they were completed during the previous training must be shown above to insure that all the requirements have been satisfied. This curriculum was completed on the following date: Instructor: Date: Effective Date: March 6, 2017 Page C - 8 Revision: Original

133 Judah 1, Inc. Appendix C Ground Training Record Flight Attendant Date Category Subject Module Completed Instructor Effective Date: March 6, 2017 Page C - 9 Revision: Original

134 Judah 1, Inc. Appendix C Certificate of General Ground Training Flight Attendant : Subject Module New Hire Recurrent PIC SIC Requalification PIC SIC This is to certify that has received ground training in (New Hire, Recurrent, Requalification) accordance with the FAA approved ground training curriculum in preparation for serving as a Flight Attendant as required by FAA regulations. Signed: Title: Date: Effective Date: March 6, 2017 Page C - 10 Revision: Original

135 Judah 1, Inc. Appendix C Authorization For Reduced Ground Training Requirements It has been determined by examination, oral questioning, or other acceptable training or certification that may have their Flight Attendant Ground Training reduced as described below. Signed: Title: Date: Effective Date: March 6, 2017 Page C - 11 Revision: Original

136 Judah 1, Inc. Appendix C This Page Intentionally Blank Effective Date: March 6, 2017 Page C - 12 Revision: Original