County Council. Galway Fire & Rescuee Service PLAN

Transcription

1 Galway County Council Comhairle Chontae na Gaillimhe Galway Fire & Rescuee Service Galway County Council MAJOR EMERGENCY PLAN

2 Page 2 of 399

3 Galway County Council MEP Activation Procedure (also contained in Appendix 3A) Galway County Council Activation of Major Emergency Plan Contact the West Region Communication Centre in Castlebar Declaration of Major Emergency by Authorised Officer of Galway County Council The authorised officer of Galway County Council shall Notify the West Region Communications Centre(WRCC(Fire)) of the Declaration of the Major Emergency using the following numbers: WRCC Fire Telephone Number Back up Number The officer will use the following message format: This is.. (Name, rank and service).. A... (Type of incident)... has occurred/is imminent at (Location)... As an authorised officer I declare that a major emergency exists. Please activate the mobilisation arrangements in the Galway County Council Major Emergency Plan. After the declaration is made the authorised officer should use the mnemonic METHANE to structure and deliver an information message. M E T H A N E Major Emergency Declared Exact Location of the emergency Type of Emergency (Transport, Chemical, etc.) Hazards, present and potential Access/egress routes Number and types of Casualties Emergency services present and required Page 3 of 399

4 Declared by Galway County Council Advise other PRA s Where the initial declaration of the Major Emergency is made by Galway County Council, WRCC(Fire) as part of pre-set actions, will notify the other two Principal Response Agencies(PRAs), An Garda Síochána & HSE West, of the declaration and provide information as available, using the following numbers: HSEWest Telephone Number Back up Number Garda Div. HQ at: Telephone Number Back up Number The operator shall use the following message format: This is.. (Name, rank) in the West Region Communications Centre, Castlebar. Galway County Council has activated it s Major Emergency Plan. The operator will then use the mnemonic METHANE to structure and deliver the information message. M E T H A N E Major Emergency Declared Exact Location of the emergency Type of Emergency (Transport, Chemical, etc.) Hazards, present and potential Access/egress routes Number and types of Casualties Emergency services present and required Declared by other PRA Galway County Council Confirms Activation When WRCC(Fire) receives notification of a Major Emergency from another PRA, WRCC(fire) as part of pre-set actions, will confirm to the other two Principal Response Agencies involved via their Communications Centres that the Galway County Council Major Emergency Plan has been activated. The operator shall use the following message format: This is.. (Name, rank) in the West Region Communications Centre. We have received a call from (HSE or An Garda Síochána) that a Major Emergency has been declared. The Galway County Council Major Emergency Plan has now been activated. Page 4 of 399

5 Record of Issues and Amendments Amendment No. Version No. Date Section Amended Amended By 1. Version 2 01/01/2009 Appendix 3A G. O Malley 2. Version 3 10/10/2011 Full MEP N. Kilgarriff 3. Version 3 16/11/2011 Table of Contents N. Kilgarriff 4. Version 3 16/11/2011 Section 1.8 N. Kilgarriff 5. Version 3 16/11/2011 Section 2.2 N. Kilgarriff 6. Version 3 16/11/2011 Section N. Kilgarriff 7. Version 3 16/11/2011 Section 3.4 N. Kilgarriff 8. Version 3 16/11/2011 Section 4.2 N. Kilgarriff 9. Version 3 16/11/2011 Section N. Kilgarriff 10. Version 3 16/11/2011 Section 12.1 N. Kilgarriff 11. Version 3 16/11/2011 Section 12.2 N. Kilgarriff 12. Version 3 16/11/2011 Section 15 N. Kilgarriff 13. Version 3 16/11/2011 Appx 1 Page 106 N. Kilgarriff 14. Version 3 16/11/2011 Page 146(a) added N. Kilgarriff 15. Version 3 16/11/2011 Page 146(b) added N. Kilgarriff 16. Version 3 16/11/2011 Page 208 Evac Plan N. Kilgarriff 17. Version 3 16/11/2011 Page 201 Evac Plan N. Kilgarriff 18. Version 3 16/11/2011 Page 239 Onsite Welfare N. Kilgarriff 19. Version 3 16/11/2011 Page 253 Media Plan N. Kilgarriff 20. Version 3 16/11/2011 Appendix 20 N. Kilgarriff 21. Version 3 16/11/2011 Section 2.4, Appx 22 N. Kilgarriff 22. Version 3 16/11/2011 Section 4 Appx 22 N. Kilgarriff 23. Version 3 23/01/2013 Appendix 21E Z. Ní Dhuinn-Bhig 24. Version 4 10/09/2013 Full MEP N. Kilgarriff Page 5 of 399

6 Contents SECTION 1 INTRODUCTION TO PLAN FOREWARD BY THE COUNTY MANAGER BACKGROUND OBJECTIVES OF THE MAJOR EMERGENCY PLAN SCOPE OF THE MAJOR EMERGENCY PLAN THE RELATIONSHIP/INTER-OPERABILITY OF THIS PLAN WITH OTHER EMERGENCY PLANS TERMINOLOGY OF THE PLAN DISTRIBUTION OF THE PLAN STATUS OF THE PLAN PUBLIC ACCESS TO THE PLAN 15 SECTION 2 GALWAY COUNTY COUNCIL AND ITS FUNCTIONAL AREA ROLE OF GALWAY COUNTY COUNCIL DURING A MAJOR EMERGENCY BOUNDARIES AND CHARACTERISTICS OF COUNTY GALWAY PARTNER PRINCIPAL RESPONSE AGENCIES (PRA) PRINCIPAL EMERGENCY SERVICES (PES) REGIONAL PREPAREDNESS 18 SECTION 3 RISK ASSESSMENT FOR THE AREA HISTORY OF EMERGENCY EVENTS MAIN RISKS HAZARDOUS SITES EMERGENCIES CRITICAL INFRASTRUCTURE/TRANSPORT EMERGENCIES FLOODING UTILITY COMPANY EMERGENCIES SAMPLE RISK ASSESSMENT SCENARIOS ON WHICH PREPAREDNESS IS BASED RISK MANAGEMENT/MITIGATION/RISK REDUCTION STRATEGIES SITE/EVENT SPECIFIC EMERGENCY PLANS EXTERNAL SPECIFIC EMERGENCY PLANS 23 SECTION 4 RESOURCES FOR EMERGENCY RESPONSE STRUCTURE/RESOURCES/SERVICES OF GALWAY COUNTY COUNCIL SPECIAL STAFF ARRANGEMENTS FOR CALL IN OF OFF-DUTY STAFF RESOURCES AND FUNCTIONS OF GALWAY COUNTY COUNCIL OTHER ORGANISATIONS THAT MAY ASSIST CIVIL DEFENCE THE DEFENCE FORCES THE IRISH RED CROSS VOLUNTARY EMERGENCY SERVICES SECTOR THE COMMUNITY AFFECTED UTILITIES PRIVATE SECTOR MUTUAL AID FROM NEIGHBOURING COUNTIES REGIONAL LEVEL EMERGENCIES NATIONAL/INTERNATIONAL ASSISTANCE 28 SECTION 5 PREPAREDNESS FOR MAJOR EMERGENCY RESPONSE INCLUSION OF MAJOR EMERGENCY MANAGEMENT IN GALWAY COUNTY COUNCIL S CORPORATE PLAN RESPONSIBILITY FOR LEADING MAJOR EMERGENCY MANAGEMENT PREPAREDNESS 30 Page 6 of 399

7 5.3 MAJOR EMERGENCY DEVELOPMENT PROGRAMME KEY ROLES IN MAJOR EMERGENCY RESPONSE SUPPORT TEAMS AND OPERATIONAL PROTOCOLS STAFF DEVELOPMENT PROGRAMME TRAINING SCHEDULE INTERNAL EXERCISE PROGRAMME JOINT INTER-AGENCY TRAINING AND EXERCISE PROGRAMME RESOURCE AND BUDGET FOR PREPAREDNESS PROCUREMENT PROCESS ANNUAL APPRAISAL OF PREPAREDNESS PUBLIC INFORMATION 32 SECTION 6 THE GENERIC COMMAND, CONTROL AND CO-ORDINATION SYSTEMS COMMAND ARRANGEMENTS SERVICES WITHIN THE COUNCIL CONTROL ARRANGEMENTS CONTROL OF COUNCIL SERVICES CONTROLLER OF OPERATIONS ON-SITE CO-ORDINATOR LOCAL CO-ORDINATING GROUP CRISIS MANAGEMENT TEAM EXTERNAL AGENCIES AND ORGANISATIONS ARRIVING ON-SITE SUPPORT ARRANGEMENTS FOR THE CONTROL FUNCTION CO-ORDINATION ARRANGEMENTS THE LEAD AGENCY ON-SITE CO-ORDINATION LOCAL/REGIONAL CO-ORDINATION CENTRES CO-ORDINATION IN OTHER CIRCUMSTANCES MUTUAL AID AND REGIONAL LEVEL CO-ORDINATION INCIDENTS OCCURING ON THE COUNTRY BOUNDARIES MULTI-ITE OR WIDE AREA EMERGENCIES LINKS WITH NATIONAL EMERGENCY PLANS LINKS WITH NATIONAL GOVERNMENT 38 SECTION 7 THE COMMON ELEMENTS OF RESPONSE 40 SECTION 7.1 DECLARING A MAJOR EMERGENCY ARRANGEMENTS FOR DECLARING A MAJOR EMERGENCY INFORMATION MESSAGES FORMAT METHANE 42 SECTION 7.2 INITIAL MOBILISATION MAJOR EMERGENCY MOBILISATION PROCEDURE 43 SECTION 7.3 COMMAND, CONTROL AND COMMUNICATIONS CENTRES COMMAND, CONTROL AND COMMUNICATIONS CENTRES 44 SECTION 7.4 CO-ORDINATION CENTRES ON-SITE CO-ORDINATION CENTRE CRISIS MANAGEMENT TEAM LOCAL CO-ORDINATION CENTRES REGIONAL CO-ORDINATION CENTRE INFORMATION MANAGEMENT 46 SECTION 7.5 COMMUNICATIONS FACILITIES GALWAY COUNTU COUNCIL COMMUNICATIONS SYSTEMS INTER-AGENCY COMMUNICATION COMMUNICATION BETWEEN SITE AND LOCAL CO-ORDINATION CENTRE 50 Page 7 of 399

8 SECTION 7.6 EXERCISING THE LEAD AGENCY S CO-ORDINATION ROLES DETERMINATION OF LEAD AGENCY REVIEW OF LEAD AGENCY COUNCIL S CO-ORDINATION FUNCTION AS LEAD AGENCY 53 SECTION 7.7 PUBLIC INFORMATION ROLE OF GALWAY COUNTY COUNCIL FOR EARLY WARNING AND SPECIAL PUBLIC WARNING METHODS OF COMMUNICATION 54 SECTION 7.8 THE MEDIA LIAISON WITH THE MEDIA ON-SITE ARRANGEMENTS FOR THE MEDIA MEDIA AT LOCAL CO-ORDINATION CENTRES MEDIA ARRANGEMENTS AT LOCATIONS ASSOCIATED WITH THE EMERGENCY 56 SECTION 7.9 SITE MANAGEMENT ARRANGEMENTS SITE MANAGEMENT CONTROL OF ACCESS/IDENTIFICATION OF PERSONNEL AND COUNCIL SERVICES AIR SUPPORT AND AIR EXCLUSION ZONES 59 SECTION 7.10 MOBILISING ADDITIONAL RESOURCES MOBILISING EXTERNAL ORGANISATIONS MOBILISATION OF CIVIL DEFENCE MOBILISATION OF DEFENCE FORCES MOBILISATION OF IRISH RED CROSS MOBILISATION OF VOLUNTARY EMERGENCY SERVICES MOBILISATION OF UTILITIES MOBILISATION OF PRIVATE SECTOR ARRANGEMENTS FOR MOBILISING ADDITIONAL ORGANISATIONS ARRANGEMENTS FOR LIAISON WITH UTILITIES ARRANGEMENTS FOR INTEGRATION OF COMMUNITY VOLUNTEERS COMMAND, CONTROL AND CO-ORDINATION OF ADDITIONAL RESOURCES MUTUAL AID ARRANGEMENTS OUT-OF-REGION ASSISTANCE INTERNATIONAL ASSISTANCE 64 SECTION 7.11 CASUALTY AND SURVIVOR ARRANGEMENTS GENERAL CASUALTIES AND SURVIVORS AND GALWAY COUNTY COUNCIL S ROLE IN THIS INJURED ARRANGEMENTS FOR THE TRIAGE TRANSPORTING LIGHTLY INJURED AND UNINJURED PERSONS FROM THE SITE CASUALTY CLEARING STATIONS FATALITIES CORONERS ROLE ARRANGEMENTS FOR DEALING WITH FATALITIES BOTH ON & OFF-SITE, INCLUDING BODY HOLDING AREAS & TEMPORARY MORTUARIES IDENTIFICATION OF DECEASED SURVIVORS CASUALTY INFORMATION 69 Page 8 of 399

9 CASUALTY BUREAU ASSISTANCE TO AN GARDA SÍOCHÁNA FRIENDS AND RELATIVWS RECEPTION CENTRES HOW FRIENDS AND RELATIVES OF CASUALTIES ARE TO BE PROVIDED FOR NON-NATIONAL CASUALTIES FOREIGN LANGUAGE COMMUNICATIONS RESOURCES PASTORAL AND PSYCHO-SOCIAL CARE RESPONSIBILITY OF PASTORAL AND PSYCHO-SOCIAL SUPPORT ARRANGEMENTS 71 SECTION 7.12 EMERGENCIES INVOLVING HAZARDOUS MATERIALS MAJOR HAZARDOUS MATERIAL INCIDENTS CHEMICAL, BIOLOGICAL, RADIOLOGICAL AND NUCLEAR INCIDENTS (CBRN) PLAN FOR BIILOGICAL INCIDENTS NATIONAL PUBLIC HEALTH (INFECTIOUS DISEASES) PLAN PLAN FOR NUCLEAR ACCIDENTS DECONTAMINATION 73 SECTION 7.13 PROTECTING THREATENED POPULATIONS THREATENED POPULATIONS EVACUATION ARRANGEMENTS ARRANGEMENTS FOR THE INVOLVEMENT OF THE PUBLIC HEALTH SERVICE 76 SECTION 7.14 EARLY AND PUBLIC WARNING SYSTEMS MONITORING POTENTIALLY HAZARDOUS SITUATIONS HOW WARNINGS ARE TO BE DISSEMINATED 77 SECTION 7.15 EMERGENCIES ARISING ON INLAND WATERWAYS LIAISON WITH THE COAST GUARD RECEIVING 999/112 CALLS AND THE MOBILISING OF RESOURCES TO INLAND WATERWAY EMERGENCIES 78 SECTION 7.16 SAFETY, HEALTH AND WELFARE CONSIDERATIONS SAFETY, HEALTH AND WELFARE OF STAFF SUPPORT ARRANGEMENTS FOR SAFETY OF COUNCIL RESCUE PERSONNEL OPERATING WITHIN THE DANGER AREA PROCEDURES AND EVACUATION SIGNAL FOR THE DANGER AREA PHYSICAL WELFARE OF RESPONDERS (FOOD, SHELTER, TOILETS) PSYCHO-SOCIAL SUPPORT FOR PERSONNEL 80 SECTION 7.17 LOGISTICAL ISSUES/PROTRACTED ISSUES ARRANGEMENTS FOR ROTATION OF FRONT LINE RESCUE/FIELD STAFF RE-ORGANISING NORMAL EMERGENCY AND OTHER SERVICES COVER ARRANGEMENTS FOR ONGOING WELFARE OF FIELD STAFF 81 SECTION 7.18 INVESTIGATIONS INVESTIGATIONS ARISING FROM THE EMERGENCY PRESERVATION OF EVIDENCE OTHER PARTIES WITH STATUTORY INVESTIGATION ROLES 82 SECTION 7.19 COMMUNITY/VIPs/OBSERVERS LINKS ESTABLISHED WITH COMMUNITIES AFFECTED BY AN EMERGENCY ARRANGEMENTS FOR RECEIVING VIPs WHO WISH TO VISIT ARRANGEMENTS FOR NATIONAL/INTERNATIONAL OBSERVERS 83 Page 9 of 399

10 SECTION 7.20 STANDING-DOWN THE MAJOR EMERGENCY STANDING-DOWN OF THE MAJOR EMERGENCY OPERATIONAL DEBRIEFING AND REPORTING OF ACTIVITY 84 SECTION 8 AGENCY SPECIFIC ELEMENTS AND SUB-PLANS 85 SECTION 9 PLAN FOR REGIONAL LEVEL CO-ORDINATION REGIONAL LEVEL MAJOR EMERGENCY 87 SECTION 10 LINKS WITH NATIONAL EMERGENCY PLANS ACTIVATION OF THE PLAN IN RESPONSE TO NATIONAL EMERGENCIES NATIONAL EMERGENCY PLAN FOR NUCLEAR ACCIDENTS NATIONAL PUBLIC HEALTH (INFECTIOUS DISEASES) PLAN ANIMAL HEALTH PLAN ACTIVATION OF THE PLAN ON REQUEST FO THE IRISH COAST GUARD ACTIVATION OF THE PLAN ON REQUEST OF A MINISTER OF GOVERNMENT 90 SECTION 11 SEVERE WEATHER PLANS SUB-PLANS FOR RESPONDING TO SEVERE WEATHER EMERGENCIES FLOODING EMERGENCIES SEVERE WEATHER CONDITIONS (EXCLUDING FLOODING EMERGENCIES) 91 SECTION 12 SITE SPECIFIC AND EVENT SPECIFIC ARRANGEMENTS AND PLANS SITE/EVENT SPECIFIC EMERGENCY PLANS SEVESO SITES 93 SECTION 13 THE RECOVERY PHASE SUPPORT FOR INDIVIDUALS AND COMMUNITIES SUPPORTING INDIVIDUALS AND COMMUNITIES AFFECTED BY THE EMERGENCY PUBLIC APPEALS AND EXPERNAL AID CLEAN-UP CLEAN-UP OF SITES/REMOVAL OF DEBRIS/DECONTAMINATION OF SITES OF EMERGENCY AND THE COUNCIL S ROLE IN THIS RESTORATION OF INFRASTRUCTURE AND SERVICES PROCEDURES AND ARRANGEMENTS FOR MONITORING THE RECOVERY PHASE LIAISON WITH UTILITIES DETERMINING PRIORITIES PROTECTION AGAINST CONTINUING HAZARDS 98 SECTION 14 REVIEW OF THE MAJOR EMERGENCY PLAN ANNUAL INTERNAL REVIEW OF THE MAJOR EMERGENCY PLAN EXTERNAL REVIEW OF THE MAJOR EMERGENCY PLAN REGIONAL LEVEL REVIEW REVIEW OF THE MAJOR EMERGENCY PLAN BY THE DEPARTMENT OF THE ENVIRONMENT, COMMUNITY AND LOCAL GOVERNMENT REVIEW AFTER EVERY ACTIVATION OF PLAN 100 SECTION 15 APPENDICES 101 APPENDIX 1 DISTRIBUTION LIST 103 APPENDIX 2 GLOSSARY OF TERMS AND ACRONYMS 105 APPENDIX 3 ACTIVATION OF THE PLAN/MAJOR EMERGENCY MOBILISATION PROCEDURES 117 APPENDIX 3A GALWAY COUNTY COUNCIL MEP ACTIVATION PROCEDURE 118 APPENDIX 3B GALWAY COUNTY COUNCIL MOBILISATION PROCEDURE 120 Page 10 of 399

11 APPENDIX 3C KEY ROLES MOBILISATION LIST 122 APPENDIX 3D CRISIS MANAGEMENT TEAM MOBILISATION PROCEDURE 125 APPENDIX 3E LOCAL CO-ORDINATION GROUP MOBILISATION PROCEDURE 127 APPENDIX 3F MOBILISATION PROCEDURE FOR DIRECTORATE OF HOUSING 128 APPENDIX 3G MOBILISATION PROCEDURE FOR DIRECTORATE OF ROADS AND TRANSPORTATION 129 APPENDIX 3H MOBILISATION PROCEDURE FOR ENVIRONMENT AND WATER SERVICES 132 APPENDIX 3J MOBILISATION PROCEDURE FOR CORPORATE AND CULTURAL AFFAIRS 134 APPENDIX 3K MOBILISATION PROCEDURE OFR INFORMATION SYSTEMS 135 APPENDIX 3N MOBILISATION PROCEDURE FOR THE CIVIL DEFENCE 136 APPENDIX 3O PROFORMA FOR NOTIFICATION OF DoECLG 141 APPENDIX 4 PERSONS AUTHORISED TO DECLARE A MAJOR EMERGENCY 143 APPENDIX 5 COMMUNICATIONS PLAN 145 APPENDIX 6 CO-ORDINATION CENTRES 150 APPENDIX 7 INFORMATION MANAGEMENT SYSTEM 156 APPENDIX 8 KEY ROLES AND DECISION MAKING MANDATES 161 APPENDIX 8A MANDATE OF THE CONTROLLER OF OPERATIONS 162 APPENDIX 8B MANDATE OF THE ON-SITE CO-ORDINATOR 164 APPENDIX 8C MANDATE OF THE LOCAL CO-ORDINATION GROUP AND CHAIR 166 APPENDIX 8D MANDATE OF THE CRISIS MANAGEMENT TEAM AND CHAIR 168 APPENDIX 8E MANDATE OF THE REGIONAL CO-ORDINATION GROUP AND CHAIR 169 APPENDIX 8F MANDATE OF THE INFORMATION MANAGEMENT OFFICERS 171 APPENDIX 8G MANDATE OF THE MEDIA LIAISON OFFICERS 172 APPENDIX 8H MANDATE OF THE ACTION MANAGEMENT OFFICER/TEAM 173 APPENDIX 9 DETERMINATION OF THE LEAD AGENCY 175 APPENDIX 10 SITE MANAGEMENT ARRANGEMENTS 179 APPENDIX 11 IDENTIFICATION OF PERSONNEL AT THE SITE OF A MAJOR EMERGENCY 185 APPENDIX 12 PRINCIPAL RESPONSE AGENCIES MANDATES 187 APPENDIX 13 HAZARDOUS MATERIALS 191 APPENDIX 14 COUNTERMEASURES FOR RESPONSE TO NUCLEAR ACCIDENTS 201 APPENDIX 15 EVACUATION/PROTECTING THREATENED POPULATIONS 203 APPENDIX 16 ONSITE WELFARE 244 APPENDIX 17 MANAGING THE MEDIA 248 APPENDIX 18 MASS FATALITIES 267 APPENDIX 19 SEVERE WEATHER SUBPLAN 273 APPENDIX 20 ONSITE HEALTH AND SAFETY 277 APPENDIX 21A CONTACT OFFICERS IN GALWAY COUNTY COUNCIL 279 APPENDIX 21B CONTACT OFFICERS IN GALWAY FIRE AND RESCUE SERVICE 282 APPENDIX 21C CONTACT OFFICERS BY ELECTORAL/ENGINEERING AREAS IN GALWAY COUNTY COUNCIL 286 APPENDIX 21D CONTACT WATER/SEWERAGE SCHEME CARETAKERS IN GALWAY COUNTY COUNCIL 292 APPENDIX 21E DEFENCE FORCES CONTACT NUMBERS 298 APPENDIX 21F CONTACT OFFICERS IN PRINCIPAL RESPONSE AGENCIES 301 APPENDIX 21G CONTACT OFFICERS IN GOVERNMENT DEPARTMENTS, STATE AGENCIES AND PRIVATE CONCERNS 303 APPENDIX 21H ADDITIONAL (VOLUNTARY) RESOURCES 316 APPENDIX 21J COUNTY COUNCIL PLANT BY ENGINEERING AREA 320 APPENDIX 22 PLAN FOR REGIONAL LEVEL CO-ORDINATION 322 APPENDIX 23 MEMORANDUM OF UNDERSTANDING BETWEEN LOCAL AUTHORITIES AND THE EPA 351 APPENDIX 24 REGIONAL MEDIA PLAN 361 APPENDIX 25 LOCAL RISK ASSESSMENTS 398 APPENDIX 26 LIST OF REFERENCE DOCUMENTS 399 Page 11 of 399

12 Page 12 of 399

13 Section 1 - Introduction to Plan 1.1 Foreword by County Manager The context of the new Major Emergency Plan is the decision by Government in May 2006 to implement a new Framework for Major Emergency Management. A national steering group was also established to oversee the implementation of the programme. The Framework defines a universal structure for the co-ordination of the response of An Garda Síochána, The Health Services Executive and the principal Local Authorities and introduces a number of specific tools to support the co-ordination functions. The completion of the Galway County Council Major Emergency Plan today, 30 th September 2008 is the culmination of almost two years of hard work and preparation. It is effective as and from 12 noon on 30 th September I wish to thank the Chief Fire Officer, Mr. Michael Raftery, his staff in the Galway Fire Service and the staff of Galway County Council who contributed to and participated in the preparation of this plan and who will implement it in the event of a major emergency being declared. Martina Maloney, County Manager. Note: This is updated Version 4 effective from 16/09/2013 Page 13 of 399

14 Galway County Council Major Emergency Plan (Ver 4) September Background. This Major Emergency Plan is prepared in accordance with the requirements of the Government Decision of May 2006 and is consistent with A Framework for Emergency Management (2006). It applies to the functional area of Galway County Council and the functional area of Ballinasloe Town Council. A Major Emergency is defined as; any event which, usually with little or no warning, causes or threatens death or injury, serious disruption of essential services or damage to property, the environment or infrastructure beyond the normal capabilities of the principal emergency services in the area in which the event occurs, and requires the activation of specific additional procedures and the mobilisation of additional resources to ensure an effective, co-ordinated response. Galway County Council is responsible for the systems approach to Major Emergency Management within the county based on the Five Stage Emergency Management Paradigm (See Diagram 1), which are: Hazard Analysis / Risk Assessment Mitigation / Risk Management Planning and Preparedness Co-ordinated Responsee Recovery Diagram Objectives of the Major Emergency Plan The objectives of Galway County Council s Major Emergency Plan are: Protection and care of the public at times of vulnerability. Clear leadership in times of crisis. Early and appropriate response. Efficient co-ordinated operations. Realistic and rational approach, capable of being delivered. Transparent systems with accountability. Harnessing community spirit. The ethos of self protection. Maintenance of essential services. Safe working. Page 14 of 399

15 1.4 Scope of the Major Emergency Plan This Plan provides for a co-ordinated response to major emergencies arising, for example, from fires, explosions, gas releases, transportation accidents of dangerous substances, and severe weather emergencies. The types of emergency normally resulting from oil supply crises, E.S.B. blackouts, industrial disputes, etc. are of a different nature and are not catered for in this Plan. It is recognised, however, that such emergencies could result in a situation, such as a major gas explosion, requiring activation of the Major Emergency Plan. 1.5 The Relationship/Inter-operability of this Plan with other Emergency Plans. This Major Emergency Plan should be read in conjunction with the Major Emergency Plans of Galway City Council, the Health Service Executive (HSE) and An Garda Síochána, as it outlines the relationships and inter-operability between the services. Once the Major Emergency Plan of any one of the Principal Response Agencies (i.e. Local Authority, HSE or An Garda Síochána) is activated, the Major Emergency Plans of the other two Principal Response Agencies are automatically activated. 1.6 Terminology of the Plan In situations where different organisations are working together, they need a common vocabulary to enable them to communicate effectively. Therefore, this plan provides for the common terminology and a full set of relevant terms is provided in Appendix Distribution of the Plan Copies of the plan will be distributed to all departments of Galway County Council, appropriate Heads of Service, Emergency Planning Team members, and emergency services. The distribution list is given in Appendix Status of the Plan This version of the plan has been issued in September 2013 and will be renewed annually. It will be appraised and updated annually, and following any incident or training exercise, by the Galway County Council Major Emergency Development committee. 1.9 Public access to the Plan An abridged copy of the Emergency Management Plan, with contact telephone numbers and other personal information removed, is available on the Council s website This available to the public. Page 15 of 399

16 Page 16 of 399

17 Section 2 - Galway County Council and its Functional Area 2.1 Role of Galway County Council during a Major Emergency. The functional area of this plan is the administrative County of Galway. The Local Authorities in the administrative area of County Galway incorporates Galway County Council and Ballinasloe Town Council. It excludes however the administrative area of Galway City Council. Galway City Council has prepared its own Major Emergency Plan for its own administrative area. In the event of a major emergency the role of Galway County Council is to ensure life safety by providing an effective emergency service in the form of the Fire service and Civil Defence. Other sections of the County Council will also be required to ensure business continuity and ensure the general needs of the community are addressed to the best of their ability in an emergency situation. Galway County Council will ensure that danger areas are made safe in order to permit other agencies to undertake their recovery and rehabilitation operations. In the immediate aftermath of an incident principal concerns include support for the other emergency services, support and care for the local and wider community, use of its resources to mitigate the effects of the emergency and co-ordination of the voluntary organisations. In the recovery phase the County Council will be responsible for leading and co-ordinating the rehabilitation of the community and the restoration of the environment. 2.2 Boundaries and Characteristics of County Galway. Galway County is located on Ireland s West coast and is administratively part of the West Regional Authority. It is the second largest County in Ireland with a geographical area of 6148 km 2. It has a coastline of 689 kilometres, a public road network of 6,711 kilometres (95km of this is motorway) and 109 kilometres of passenger rail. The County is generally flat with the exception of the Western district which is particularly mountainous. The County has an abundance of rivers, the main one being the Corrib which leads to a large lake known as Lough Corrib in the centre of the County. Galway is bounded by County Mayo to the North, Counties Roscommon, Offaly and North Tipperary to the East, county Clare to the South and the Atlantic Ocean to the West. According to the preliminary data from the Census of Population 2011, County Galway has a population of 175, Partner Principal Response Agencies (PRA) The other Principal Response Agencies responsible for Emergency Services in the Galway County administrative area are:- Health Service Executive Western Region Page 17 of 399

18 Galway Garda Division Principal Emergency Services (PES) The Principal Emergency Services for the area are as follows; Fire Service Ambulance Service An Garda Síochána. Galway Fire and Rescue Service is the Local Authority Principal Emergency Service for both the County and the City. The Fire Service H.Q. is located in Galway City and is a mixture of full-time and retained (Part-time) fire service personnel. The service in the county is organised in fire brigade units located at Galway City, Athenry, Loughrea, Ballinasloe, Portumna, Tuam, Gort, Mountbellew, Clifden and Inis Mór. All county stations are operated by retained (parttime) fire fighters. 2.4 Regional Preparedness Eight Major Emergency Management Regions have been established throughout Ireland. Galway County Council is part of the West Region. The region incorporates the following counties/cities: County Galway County Roscommon County Mayo Galway City Under certain specific circumstances regional level major emergencies may be declared, with a Plan for Regional Level Co-Ordination activated. This will provide for mutual aid, support and co-ordination facilities to be activated in a region, the boundaries of which are determined to suit the exigencies of the particular emergency. The Plan for Regional Level Co-ordination has been prepared in accordance with the Project Initiation Document by the Regional Working Group and has been approved by the Regional Steering Group. Page 18 of 399

19 Figure Map of County Galway. Page 19 of 399

20 Page 20 of 399

21 Section 3 - Risk Assessment for the Area 3.1 History of Emergency Events. Major emergencies in their very nature are few and far between, and, Co. Galway has experienced very few emergency events over the last 30 years. Below is a list of events that has occurred: Severe Weather - Christmas Eve 1997, widespread damage caused. Flood Event - Gort Galway County Fire & Rescue Service attends an average of large building fires annually. Cryptosporidium Water Contamination 2007 Bridge Collapse Lenane 2007 Severe Flooding November 2009 Severe Frost Winter Main risks. The following is a list of potential Major Emergency scenarios. It is by no means an exhaustive list. A Risk Assessment has been conducted by Galway County Council on all risks that fit into the category of Major Emergency Management and these Risk Assessments are held at Galway County Council offices. A Copy of the Risk Assessments for Galway County are available on the Galway County Council Intranet site Hazardous Sites Emergencies: The European Communities Control of Major Accident Hazards Involving Dangerous Substance Regulations, 2006 (S.I. No. 74 of 2006), doesn t apply to any site in the functional area of this plan. Depending on the quantities of specified dangerous substances present, these sites (SEVESO II Sites) are classified as upper tier and lower tier. There is one SEVESO II site in Galway County Council functional area. There is also one SEVESO II upper tier in the Galway City Council functional area located in the Galway Harbour Enterprise Park. These are; SEVESO SEVESO Upper Tier Upper Tier Topaz (formerly EN WEST) :Bulk storage of Petroleum products Chemoran: Manufacture and Storage of Chemicals There is one lower tier site in the Galway County Council functional area. It is: SEVESO Lower Tier Tynagh Energy Ltd. Galway County Council provides fire services for Galway City and the sites listed above. Page 21 of 399

22 3.3.2 Critical Infrastructure/Transport Emergencies: National Primary route N6, N17 & N18 Iarnród Éireann: Galway Athlone, Galway Ennis rail lines Galway and Connemara Airports and associated Island Airports Galway Harbour Rossaveel Harbour Offshore Inhabited Island Ferries M6 Motorway M18 Motorway Flooding / Severe Weather / Pollution / Animal Disease Emergencies: Galway County Council functional Area Utility Company Emergencies: Bord Gáis E.S.B Eircom 3.4 Sample Risk Assessment Scenarios on which Preparedness is based. Rail - Train derailment Severe Weather Flooding Water Contamination Fire Night Club/Major Crowd Event Major road traffic collision/hazardous Materials Marine Pollution. 3.5 Risk Management / Mitigation / Risk Reduction Strategies. Through the risk assessment process it is possible to identify the risks posed together with mitigation measures and risk reduction strategies. Risk assessment comprises of four stages: Establish the context Hazard identification Risk assessment Record potential hazards on the risk matrix Diagram 4: Risk Assessment Page 22 of 399

23 A list of plans has been identified as a result of the Risk Analysis on each of the hazards identified in the risk assessment process. It is noted that a number of these plans were previously in place. Each Section of Galway County Council has plans in place pertaining to their individual section responsibilities. These plans are in the relevant section of Galway County Council. The Local Risk Assessment has been carried out and updated in 2012/2013 and is available to Galway County Council personnel on the Galway County Council intranet. The Regional Risk Assessment is available on the Mayo County Council extranet. See Appendix Site/Event Specific Emergency Plans A number of site/event specific Internal Emergency Plans are already in place these include the following Galway Aviation Major Incident Plan (GF&RS) Galway Harbour Major Incident Plan (GF&RS) External Emergency Plan EN WEST (SEVESO II) Galway Plan for Marine Pollution. (GCC) M18 & M6 Motorway Plans (GF&RS) These plans are available on the Galway County Council Intranet site External Specific Emergency Plans A number of site specific external Emergency Plans are also in place for the following; Galway Regional Airport Connemara Airport, Inverin and associated Island Airports Galway Harbour Emergency Plan Rossaveal Harbour Plan Coillte Forestry Emergency Plans The Chemoran site in Oranmore has recently been designated a Seveso II upper tier site. Documents are currently being prepared. Page 23 of 399

24 Section 4 - Resources for Emergency Response 4.1 Structure / Resources / Services of Galway County Council. The local authorities within the administrative area of County Galway incorporates Galway County Council and Ballinasloe Town Council. It is governed by the Local Government Acts, the most recent of which Local Government Act Each section of the council reports to the County Manager. The County Manager is responsible for supervising government operations and implementing the policies adopted by the council. Galway County Council is composed of the elected members and the executive members. The elected members of the council are elected by the public and are responsible for the development and adoption of policies to be implemented by the executive. The executive are the management team, led by the county manager employed by Galway County Council. 4.2 Special Staff Arrangements for Call-in of Off Duty Staff The actions to be taken by Galway County Council personnel when a major emergency is declared are given in the mobilisation Plans for each service as outlined in Appendix 3 to this document. All County Council staff requested to carry out functions in relation to a Major Emergency will be acting on a voluntary basis outside 09:00hrs 17:00 hrs, with the exception of specific Council staff, for example, the Rostered Senior Fire Officer and Fire Fighters and some outdoor staff who are on duty 24/7. In addition to the resources that have been mentioned the Civil Defence, under the Authority of Galway County Council can be called upon to assist in the event of an emergency. 4.3 Resources and Functions of Galway County Council. Galway County Council is divided up into different directorates under the control of Directors of Service that are responsible for the functioning of sections within the council. The Directors of Service report directly to the County Manager. These sections are; Page 24 of 399

25 Galway County Council Major Emergency Plan (Ver 4) September 2013 County Manager Planning, Community, Enterprise and Economic Development Finance Water and Environment Housing, Corporate And Emergency Services Roads and Transportation, Marine & General Services The following sections of Galway County Council have Pre-determined Arrangements. Fire and Rescue Servicee Civil Defence Housing Section Water Services Roads Section Environment Section Corporate Services I.T. Section Finance Section Community, Enterprisee and Economic Development Section 4.4 Other Organisationss that May Assist. There are a number of organisations and agencies, which may be called on to assist the principal response agencies in responding to major emergencies. The organisations may be grouped as follows: Irish Coast Guard Civil Defence Defence Forces The Irish Red Cross Voluntary Emergency Service (River Rescue, SRDA (Search and Rescue Dog Association), I.C.R.O. (Irish Cave Rescue Organization), Order of Malta. Community Volunteers Utility companies (ESB, Bord Gáis, Bus Éireann, Irish Rail, Eircom etc) Private contractors (See Appendix 21H- Galway Voluntary Agencies). Page 25 of 399

26 4.4.1 Civil Defence Galway Civil Defence as a second line Emergency Service, services Galway City and County under the direction of the Civil Defence Officer. It is a body of trained volunteers in the disciplines of First Aid, Fire and Rescue, Welfare, water based activities, search and recovery. There are currently 160 registered members in Galway. A call out system is in place in the event of an emergency however it is worth considering that a response is completely subject to the availability of Volunteers. Civil Defence will be available to help with any area assigned to them in order to assist Galway County Council or other Statutory Service, subject to the availability of volunteers. (See Appendix 3N) The Defence Forces The Defence Forces can provide a significant support role in a major emergency response. However, there are constraints and limitations, and their involvement has to be pre-planned through the development of Memoranda of Understanding (MOUs) and Service Level Agreements (SLAs). Consequently, assumptions should not be made regarding the availability of Defence Forces resources or materials to respond to a major emergency. Provision of Defence Forces capabilities is, therefore, dependent on the exigencies of the service and within available resources at the time. It is recognised that assistance requested from the Defence Forces should be either in Aid to the Civil Power (An Garda Síochána), primarily an armed response or in Aid to the Civil Authority (Local Authority or Health Service Executive) unarmed response. All requests for Defence Forces assistance should be channelled through An Garda Síochána to Defence Forces Headquarters (DFHQ) in accordance with MOUs and SLAs. (See Appendix 21E) The Irish Red Cross The Irish Red Cross is established and regulated under the Red Cross Acts, These statutes define a role for the Irish Red Cross as an auxiliary to the state authorities in time of emergency and also provide a specific mandate to assist the medical services of the Irish Defence Forces in time of armed conflict. The main relationship with the principal response agencies in major emergency response is as an auxiliary resource to the ambulance services. Subsidiary search and rescue and in-shore rescue units of the Irish Red Cross support An Garda Síochána and the Irish Coast Guard. The Irish Red Cross Regional Office covers Galway City and the Majority of Galway County. The Irish Red Cross Regional Office in Claremorris, Co. Mayo covers the area of Connemara. (See Appendix 21H- Galway Voluntary Agencies) Voluntary Emergency Services Sector Other Voluntary Emergency Services in the Galway area include (See Appendix 21H- Galway Voluntary Agencies). Mountain Rescue Association Corrib River Rescue Search and Rescue Dog Association Page 26 of 399

27 Order of Malta ambulance Corps Irish Cave Rescue Organization The Community Affected It is recognised that communities that are empowered to be part of the response to a disaster, rather than allowing themselves to be simply victims of it, are more likely to recover and to restore normality quickly, with fewer long-term consequences. At an early stage the On-Site Co-ordinator, in association with the other Controllers, should determine if ongoing assistance is required from casual volunteers within the community, so that An Garda Síochána cordoning arrangements can take account of this. Where the On-Site Co-ordinator determines that casual volunteers should be integrated into the response, it is recommended that the service tasking them, or confirming them in tasks on which they are engaged, should request volunteers to form teams of three to five persons, depending on the tasks, with one of their number as team leader. Where available, orange armbands emblazoned with the word Volunteer or suitable abbreviation, e.g. VOL, will be issued by Civil Defence, with whom they will be offered a temporary volunteer status Utilities Utilities are frequently involved in the response to emergencies, usually to assist the principal response agencies in making situations safe. They may also be directly involved in restoring their own services, for example, electricity supply in the aftermath of a storm. It is important that there is close co-ordination between the principal response agencies and utilities involved in, or affected by an emergency. Utilities operate under their own legislative and regulatory frameworks but, during the response to an emergency, they need to liaise with the On-Site Co-ordinator. It is also recommended that representatives of individual utilities on site should be invited to provide a representative for the On-Site Co-ordination Group. It is recommended that individual utilities be invited to attend and participate in relevant work of Local Co-ordination Groups (See Appendix 21G- Contact Personnel and Telephone Numbers) Private Sector Private sector organisations may be involved in a major emergency situation in two ways. They may be involved through, for example, ownership of the site where the emergency has occurred or through ownership of some element involved in the emergency e.g. an aircraft, bus, factory, etc. They may also be called on to assist in the response to a major emergency by providing specialist services and equipment, which would not normally be held or available within the principal response agencies. 4.5 Mutual Aid from Neighbouring Counties Galway County Council will ensure that, where its resources do not appear to be sufficient to bring a situation under control, or the duration of an incident is extended, Page 27 of 399

28 support is obtained via mutual aid arrangements with neighbouring Local Authorities. Galway County Council is supported by and supports neighbouring local authorities on a mutual aid basis. Requests for additional resources can be made through the following: Western Regional Control Centre Crisis Management Team Neighbouring counties emergency plans / pre-determined arrangements. Support can be obtained from: Mayo Council Roscommon County Council Clare County Council North Tipperary County Council Offaly County Council Galway City Council Athlone Town Council 4.6 Regional Level Emergencies Galway County Council belongs to the Western Region. Local response to an emergency may be scaled up to a regional emergency as follows: The Chair of the Local Co-ordination Group may declare a regional level emergency and activate the Plan for Regional Level Co-ordination. The key provision in ensuring coordination of the extended response is the activation of a "Regional Coordination Group". The primary function of the Regional Co-ordination Group is to maintain co-ordination of the principal response agencies involved from the extended response region. The boundaries of the actual region for response purposes should be determined by the lead agency, which has declared the regional level emergency, in light of the circumstances prevailing, or likely to develop. The regions for response purposes need not coincide necessarily with the pre-determined regions for preparedness. The lead agency which has declared the regional level emergency will convene and chair the Regional Co-ordination Group. The method of operation of a Regional Co-ordination Centre will be similar to that of the Local Co-ordination Centre. (See Appendix 6 to this document) 4.7 National / International Assistance. In the event that the scale of the emergency becomes too large, complex or long in duration a request can be made to seek assistance from outside the Western Region. This decision should be made by the lead agency, in association with the other principal response agencies, at the Regional Coordination Centre. The Regional Co-ordination Group should identify and dimension the level/type of assistance likely to be required and its duration. It should also seek to identify the possible options for sourcing such assistance, be that from neighbouring regions, elsewhere in the state, from Northern Ireland, the rest of the United Kingdom or from other EU member states. Page 28 of 399

29 National resources will be available in the event of a major emergency at local or regional level. Requests for assistance should be directed by the lead agency to the lead Government Department. The European Community has established a Community Mechanism to facilitate the provision of assistance between the member states in the event of major emergencies. Requests for such assistance should be made by the chair of the Local or Regional Coordination Group to the National Liaison Officer at the Department of the Environment, Heritage and Local Government. Page 29 of 399

30 Section 5 - Preparedness for Major Emergency Response 5.1 Inclusion of Major Emergency Management in Galway County Council s Corporate Plan. Galway County Council has initiated and documented a Major Emergency Development Programme to ensure that it has all the necessary arrangements, systems and people in place to discharge the functions assigned to it by the framework and set out in its Major Emergency Plan. After the initial programme, other programmes to maintain the level of preparedness will be prepared and implemented on a three year cycle. 5.2 Responsibility for Leading Major Emergency Management Preparedness. The County Manager for Galway County Council is responsible for the county council s major emergency management arrangements and preparedness, as well as for the effectiveness of the council s response to any major emergency which occurs in its functional area. An Assistant Chief Fire Officer with specific responsibility for major emergency management and working under the direction of the Chief Fire Officer is responsible for the development and updating of Major Emergency Plans. 5.3 Major Emergency Development Programme. The Galway County Council Director of Services, Housing and Emergency Services, as Chair of the Major Emergency Development Committee, has responsibility to ensure compatibility and interoperability between this plan and the other elements developed by the remaining principal response agencies. 5.4 Key Roles in Major Emergency Response. Key roles have been identified in the Major Emergency Plan. These roles include; Controller of Operations On-site Co-ordinator Chair of Crisis Management team. Chair of Local Co-ordination Group Chair of Regional co-ordination Group Information Management Officers. Media Liaison officers Action Management Officers. Galway County Council has nominated appropriate individuals and Alternatives to the key roles (Appendix 3C) to enable the Council to function in accordance with the common arrangements set out in its Major Emergency Plan. The mandates for the Key Roles are contained in Appendix 8 to this document. Page 30 of 399

31 5.5 Support Teams and Operational Protocals The Crisis Management Team will provide support to the On-Site Controller of Operations and the Local Co-Ordination Group. The mandate for the Crisis Management Team is set out in Appendix 8D. 5.6 Staff Development Programme. The provisions of the Framework and the tasks arising from the major emergency management arrangements involve a significant level of development activity, both within Galway County Council and with the other principal response agencies. Galway County Council is committed to developing its staff through major emergency exercises, workshops, seminars, etc. to both enable it to respond to a major emergency incident in an efficient and effective manner and also to discharge the functions assigned to it in the Framework. 5.7 Training Schedule. All personnel nominated for key roles together with their respective support teams will undergo training specifically designed to develop and enhance their skills and abilities necessary to fulfil the roles assigned to them. Internal exercises are used to raise awareness, educate individuals with regard to the roles of others, promote cooperation and coordination of resources as well as validating plans systems and procedures. 5.8 Internal Exercise Programme. Exercises are used to raise awareness, educate individuals on their roles and the roles of others and promote co-ordination and co-operation, as well as validating plans, systems and procedures. Exercises will be conducted on a three yearly cycle. 5.9 Joint Inter-Agency Training and Exercise Programme. All relevant personnel are required to partake in inter-agency exercises, both at local and regional level, in order to ensure effective co-operation between agencies during a major emergency Resource and Budget for Preparedness. Galway County Council has provided a budget for major emergency preparedness, which reflects the expenditure required to meet the costs of implementing the council s internal preparedness, as well as the council s contribution to the regional level inter-agency preparedness. Page 31 of 399

32 5.11 Procurement Process The arrangements to authorise procurement and use of resources (including engaging third parties) to assist in response to major emergencies are governed by the Local Government Act: Part 12: Section Annual Appraisal of Preparedness. Plans will be reviewed after all emergencies and exercises and updated accordingly. An annual internal appraisal of preparedness for major emergency responses will also be carried out by Galway County Council. This appraisal will be documented and forwarded to the Department of the Environment, Heritage and Local Government for external appraisal Public Information There may be situations where it will be crucial for Galway County Council to provide timely and accurate information directly to the public in an emergency situation. This will be especially important where members of the public may perceive themselves and their families to be at risk and are seeking information on actions which they can take to protect themselves and their families. The Local Co-ordination Group will take over the task of co-ordinating the provision of information to the public as soon as it meets. This activity should be co-ordinated by the lead agency. The Local Co-ordination group may establish a sub-group for this purpose and use all available channels to make concise and accurate information available. This may include the use of dedicated Help-lines, web-pages, Aertel, Automatic Text Messaging as well as though liaison with the media. Current information with regard Major Emergency Planning is available on the following websites Page 32 of 399

33 Page 33 of 399

34 Section 6 - The Generic Command, Control and Co-ordination Systems 6.1 Command Arrangements. Galway County Council will exercise control over its own resources in accordance with its normal organisational structure and arrangements. Galway County Council shall appoint a Controller of Operations at the site (or at each site) of the emergency. The officer in command of the initial response of Galway County Councils should be Controller of Operations until relieved through the Councils predetermined process. In certain circumstances e.g. where an emergency affects an extensive area or occurs near the borders of two local authorities, there may be response from more than one local authority. In this circumstance there should be only one controller of operations from the local authorities and it will be necessary to determine from which local authority the controller of operations should come Services within the Council. The senior person from each of the County Councils services on site will exercise command over the personnel in his/her section/service. This person will report to and liaise with the Controller of Operations. The Controller of operations will direct the operations of all Galway County Council services on site. 6.2 Control Arrangements. Galway County Council will exercise control over its own services at the site and other services (other than other principal response agencies), which it mobilises to the site. Control of the County Councils services of the emergency will be exercised by the Controller of Operations Control of Council Services Controller of Operation The Controller of Operations is empowered to make all decisions relating to its agency s functions having due regard to the decisions of the On-Site Co-Ordination Group. The Senior Officer from Galway County Councils initial response will be the initial Controller of Operations for Galway County Council. See Appendix 8A for Controller of Operations MANDATE On-Site Co-Ordinator As soon as the Controllers of Operations from each Principal Response Agency meet they shall determine which is the Lead Agency. (see Section 7.6/Appendix 9). The Controller of Operations from the Lead Agency then becomes the On-site Co-ordinator. Galway County Councils Controller of Operations will be the On-site Co-ordinator when it is determined the Council is the lead agency. Page 34 of 399

35 The Onsite Coordinator is empowered to make decisions in accordance with his/her mandate (See Appendix 8B). The views of other colleagues/controllers of operations in the other PRAs must be taken into account together with the use of the Information Management System as part of the decision making process. In general, the group is to provide tactical level management for the immediate, medium and long term consequences of the incident. (See Sect 7.4 / Appendix 8B) Local Co-ordinating Group The Local Co-Ordination Group will comprise of representatives from the three PRAs in the Galway County Council functional Area, an Information Management Officer, A Media Liaison Officer, together with officers and specialists as deemed appropriate. The representative from the Lead Agency will Chair the Local Co-ordinating Group. The Local Co-ordination Group will meet in the Local Co-ordination Centre (LCC) which is located at Áras an Chontae, Galway County Council. In general, the group is to provide strategic level management for the immediate, medium and long term consequences of the incident. (See Sect 7.4 / Appendix 8C) Crisis Management Team The Crisis Management Team is a strategic level management group within each PRA. The Galway County Council Crisis Management Team will meet at Áras an Chontae and provide support to their respective representatives on the Local Co-Ordination Group and the Controller of Operations On-site as well as maintaining the normal day-to-day services that the community requires. See Appendix 3D for membership and Appendix 8D for Mandate of Galway County Council Crisis Management Team External Agencies and Organisations Arriving On-Site There are a number of organisations and agencies, which may be called on to assist the principal response agencies in responding to major emergencies. The arrangements for this assistance should be agreed with each agency. At the site of an emergency, Galway County Council will exercise control over not only its own services but any additional services (other than the principal response agencies) which it mobilises to the site. On arrival all external agencies and organisations must report to the Holding Area where they will receive further instructions from the Controller of Operations Support Arrangements for the Control Function Both the representatives on the Local Co-Ordination Group and the On-site Controller of Operations are supported by the Crisis management Team. Page 35 of 399

36 6.3 Co-ordination Arrangements The co-ordination of the efforts of all services is recognised as a vital element in successful response to major emergencies, so that the combined result is greater than the sum of their individual efforts The Lead Agency The Lead Agency must be identified at the start of the emergency. The lead agency has responsibility for the co-ordination function. The determination of the lead agency is based on the criteria set out in Section 7.6 and Appendix 9 of this document On-Site Co-ordination The Controllers of Operations from each of the principal response agencies will form the Onsite Co-ordination Centre. This is the location from which the operations of the principal response agencies will be directed on-site in a co-ordinated manner. (see Appendix 6 and Appendix 8B) Local/Regional Co-ordination Centres The Local Co-ordination Centre for County Galway is located in Áras and Chontae, Prospect Hill, Galway. Oranmore Garda Station has been designated as a reserve Local Co-ordination Centre should Áras an Chontae be deemed to be unsuitable for a particular emergency. As part of the MEP mobilisation procedures, the Local Co-Ordination group representatives from all agencies will be informed, with a time for the first meeting. The lead agency representative will chair the Local Co-ordination Group, located in the Local Co-ordination Centre, and will exercise the mandates associated with this position. The Local Coordination Group will comprise representatives of the other two PRA s, an Information Management Officer, a Media Liaison Officer, an Action Management Officer (where considered appropriate), representatives of other agencies and specialists, as appropriate. The Chair of the Local Co-ordination Group (see Appendix 8C) may declare a regional level emergency and activate the Plan for Regional Level Co-ordination and in doing so the activation of a "Regional Coordination Group" to maintain co-ordination of the principal response agencies involved from the extended response region. Any one of the nominated Local Co-ordination Centres may be used as a Regional Coordination Centre, or a specific Regional Centre may be designated for this purpose. The choice of location will be determined in each situation by the Chair of the Local Coordination Group declaring the regional level emergency and will depend on the location and nature of the emergency and any associated infrastructural damage. A Regional Co-ordination Group may request assistance from Government. National resources will be available in the event of a major emergency at local or regional level. Requests for assistance should be developed at local or regional co-ordination level and directed by the lead agency to the lead Government Department. Page 36 of 399

37 CO-ORDINATION CENTRES CENTRAL GOVERNMENT DHC DJELR DEHLG DAF DOD OTHERS AS NECESSARY NECC LEAD DEPT DCMNR DFA DoT INTERNATIONAL MEDIA LOCALCO-ORDINATION LA CMT ASG CMT HSE CMT LOCAL CO-ORDINATION CENTRE MEDIA PUBLIC OTHERS Crisis Management Teams ON-SITE CO-ORDINATION CENTRE INCIDENT SITE LA Site HSE Site Control Control AGS Site HSE Control HSE Unit LA Unit LA Unit Unit AGS HSE LA Unit AGS UNIT Unit AGS LA Site Control and UNIT UNIT HSE Site Control and Operational Units Operational Units AGS Site Control and Operational Units Fig 6.1: Hierarchy of Control Co-ordination in Other Circumstances Mutual aid and Regional level co-ordination The Galway County Council Controller of Operations should ensure that, where its resources do not appear to be sufficient to bring a situation under control, or the duration of an incident is extended, support is requested from neighbouring local authorities. Local Authorities will support each other on a mutual aid basis Incidents Occurring on the County Boundaries In certain situations, e.g. where an emergency affects an extensive area or occurs near the boundary of Galway County Council, there may be response from multiple Local Authorities. There should be only one Controller of Operations for each of the three PRAs and it is necessary to determine from which unit of the principal response agency the Controller of Operations should come. In the case of Local Authorities, which are statutorily empowered in respect of their functional areas, procedures for resolving such issues may already be set out in what are referred to as Section 85 agreements. Where they are not so covered and the issue cannot be resolved quickly in discussion between the responding officers of the different units of those services, the Local Authority Controller of Operations should be the designated person from the Local Authority whose rostered senior fire officer was first to attend the incident. In the case of incidents that cross the boundary of Galway City and County, as the RSFO is common to both authorities, the designated City and County Controller of Operations will meet on site and agree on who is to be the Controller of Operations depending on in which local authority the larger proportion of the incident that crosses the county-city boundary lies. The incident shall be deemed a wide area emergency as per Section 4 of Appendix 22. The Chair of the Local Co-ordination Group will be determined in parallel with the designated city or county Controller of Operations on site. In event of a disagreement, the final decision lies with the City and County Managers. Page 37 of 399

38 Multi-Site or Wide Area Emergencies In a situation where a major Emergency occurs within the functional area of Galway County Council but is spread over a wide area and may be spread over a number of sites, there may be a requirement for multiple on-site co-ordination Centres reporting into the Local Co-ordination Centre Links with National Emergency Plans Galway County Council Major Emergency Plan will operate as an integral part of any National plans developed for scenarios affecting the population on a National Level. Figure 6.2 : Linking Major Emergency Plans with National Plans and Other Plans Links with National Government. In every situation where a Major Emergency is declared, Galway County Council will inform the Department of the Environment, Heritage and Local Government of the declaration, as part of it s mobilisation procedure via the xxxxxxxxxxxxxxxxxxxxxxxx in accordance with Circular Letter 05/08. (As per format in Appendix 3O) The three parent Departments, in their role as members of the National Steering Group, will consult and agree, on the basis of available information, which Government Department will be designated as lead Department, in keeping with the Department of Defence s Strategic Emergency Planning Guidance. A Regional Co-ordination Group may also request assistance from Government. National resources will be available in the event of a major emergency at local or regional level. Requests for assistance should be developed at local or regional co-ordination level and directed by the lead agency to the lead Government Department. The Lead Government Department may decide to activate one of the National Emergency Plans. See Section 10 - Links with National Emergency Plans. Page 38 of 399

39 Page 39 of 399

40 Section 7 - The Common Elements of Response 7.0 The following subsections are common elements of Galway County Council s response to all major emergencies regardless of the cause of the incident 7.1 Declaring a Major Emergency 7.2 Initial Mobilisation 7.3 Command, Control and Communication Centres 7.4 Co-ordination Centres 7.5 Communications Facilities 7.6 Exercising the Lead Agency s Co-ordination Roles 7.7 Public Information 7.8 The Media 7.9 Site Management Arrangements 7.10 Mobilising Additional Resources 7.11 Casualty and Survivor Arrangements 7.12 Emergencies involving Hazardous Materials 7.13 Protecting Threatened Populations 7.14 Early and Public Warning Systems 7.15 Emergencies arising on Inland Waterways 7.16 Safety, Health and Welfare Considerations 7.17 Logistical Issues/ Protracted Incidents 7.18 Investigations 7.19 Community/ VIPs/ Observers 7.20 Standing-Down the Major Emergency Page 40 of 399

41 Section Declaring a Major Emergency The Major Emergency Plan should be activated by whichever of the following agencies first becomes aware of the major emergency in County Galway. Galway County Council An Garda Síochána Health Service Executive Arrangements for Declaring a Major Emergency The highest ranking member of Galway County Council s initial response to an emergency will conduct a detailed appraisal of the situation in order to enable him/her decide whether or not to declare a Major Emergency. Once the decision to activate the Major Emergency Plan is made then the Procedure for Activating Major Emergency Plan (Appendix 3A) should be implemented with the following typical message relayed back to the West Regional Control Centre (WRCC) in Castlebar. This is (Name, Rank and Service).. A. (Type of Incident). has occurred/is imminent at (Location). As an Authorised Officer I declare that a major emergency exists. Please activate the mobilisation arrangements in the Galway County Council Major Emergency Plan. If the caller is on the Galway County Council list of persons authorised to activate the Major Emergency Plan, then the Emergency Control Operator will activate the Galway County Council Major Emergency Plan procedures (See Appendix 3A). If the caller is not on the list of Authorised persons to activate the plan, the Emergency Control Operator will contact the Rostered Senior Fire Officer and relay the information. The Rostered Senior Fire Officer will then decide whether or not to activate the plan. If the plan is activated by either of the other two Principal Response Agencies, they will notify WRCC immediately. WRCC will then activate the Galway County Council Major Emergency Plan. Page 41 of 399

42 7.1.2 Information Message Format METHANE After the declaration of a Major Emergency is made the officer should then use the mnemonic METHANE to structure and deliver an information message. M Major Emergency Declared E Exact location of the Emergency T Type of Emergency (Transport, chemical, etc.) H Hazards present and potential A Access/egress routes N Number and type of casualties E Emergency Service present and required. Page 42 of 399

43 Section Initial Mobilisation Major Emergency Mobilisation Procedure Galway County Council Major Emergency Mobilisation Procedure will be implemented immediately on notification of the declaration of a major emergency. The Mobilisation Procedure is implemented by WRCC. WRCC may use the SAADIAN Text Messaging System to initiate the Mobilisation Procedure. When this procedure has been activated, each County Council service requested shall respond in accordance with pre-determined arrangements. (see Appendix 3) In some situations, there may be an early warning of an impending emergency. Mobilisation within Galway County Council may include moving to a standby/alert stage for some of its services or specific individuals, until the situation becomes clearer. There may also be circumstances where the resources or expertise of agencies other than the principal response agencies will be required (See Section 7.10). In these situations the relevant arrangements outlined in the Major Emergency Plan will be invoked. No third party should respond to the site of a major emergency unless mobilised by one of the principal response agencies through an agreed procedure. Page 43 of 399

44 Section Command, Control and Communication Centres Command, Control and Communications Centres In the event of a Major Emergency being declared, initial mobilisation will be initiated by Western Regional Control Centre (WRCC), who will communicate with the personnel on-site until such a time as the Crisis Management Team and Co-ordination Group have been established in accordance with national pre-determined arrangements. Please refer to Section 6 of this document for further details on the functions of theses Teams/Groups. The following centres will be used by Galway County Council once the Major Emergency structure is in place. Onsite Co-Ordination Group The three Controllers of Operations, chaired by the lead agency (Onsite-Co-Coordinator) will exercise overall command and control at the site of the emergency. Local Co-Ordination Senior representatives from the three PRAs will meet at an agreed time at the Local coordination centre which will be located at Áras and Chontae on Prospect Hill, Galway City. The Garda Station on Oranmore is designated as the reserve Local Coordination Centre. The function of the Local Co-ordination Group is to provide strategic level management for the immediate, medium and long-term consequences of the incident. See Appendix 8C for the Mandate of the Chair of the Local Co-Ordination Group. West Regional Communications Centre WRCC West Regional Communications Centre, based in Castlebar is the Fire Services Communication Centre for Mayo, Galway, Roscommon, Sligo, Leitrim, and Donegal. The centre will mobilise, support and monitor the initial turnout. Crisis Management Team The Crisis Management Team for Galway County Council will be located in Áras an Chontae. The Crisis Management Team provides support to the Galway County Council representative at the Local Co-ordination Group, supports their own Controller of Operations on site and maintains the agency s normal day-to-day services that the community requires. See Appendix 8D for the Mandate of the Crisis Management Team. Once the Crisis management team is established, it will take over the responsibility for mobilising all resources (both internal and external) required in response to the emergency, from WRCC. Page 44 of 399

45 Section Co-ordination Centres On-Site Co-ordination Centre. An Onsite Co-Ordination Centre will be developed at a suitable location adjacent to the incident site in the event of a major emergency to facilitate On-Site Co-Ordination. This may be a tent, a building or a vehicle that will accommodate the Principal Reponse Agencies. The Galway County Council Controller of Operations will be supported by other senior personnel from Galway County Council. Galway County Council has procured a trailer which contains all the equipment required to establish the On-site Coordination Centre Crisis Management Team. The Crisis Management Team is a strategic level management group that has been established within Galway County Council. It provides support to the principal response agency s representative at the Local Co-ordination Group, supports their own Controller of Operations on site and maintains the agency s normal day-to-day services that the community requires. The Crisis management Team will meet in Àras an Chontae, Galway City. This Group consists of senior managers & senior technical personnel frim Galway County Council. Details of the members and chair of this Group are contained in Appendix 8D. The functions of the Crisis Management Group during a major emergency are to: Manage, control and co-ordinate Galway County Council s overall response to the situation; Provide support to the Galway County Council Controller of Operations on site and mobilise resources from within the agency or externally as required; Ensure appropriate participation by Galway County Council in the inter-agency coordination structures at both the local and Regional (if required) Co-ordination Groups. Maintain Galway County Council s normal day to day services that the community requires Local Co-ordination Centres. Once an emergency has been declared a Local Co-ordination Centre must be established. An Garda Síochána, Health Services Executive (West) along with Galway County Council have agreed that the Centre will be based in Áras an Chontae, Galway. Strategic level co-ordination is exercised at the Local Co-ordination Centre. The Council buildings have the capacity to facilitate the effective working of the Local Co-ordination Group & Crisis Management Team. The centre set-up will have the following; A spacious dedicated main area, where co-ordination activity takes place, i.e. where the relevant co-ordination group meet and work; Page 45 of 399

46 An adjacent communications space (not a room with communications equipment), through which most communications in and out of the centre are routed; A range of adjacent meeting areas, one of which should be large; The generic layout and equipment provided in the Co-Ordination Centre are contained in Appendix 6. Galway County Council will provide centre support as required. This may include Catering, Security, I.T. Support, Facilities Support. A range of specialist team leaders and expert advisers may be assigned permanent or temporary seats at the Co-Ordination Group desk. They may themselves lead teams either at or remote from the centre. Generally they should advise or direct activity strictly within their mandate of authority. On occasion they may be invited to contribute to debate in a broader context. They need to be quite clear in which capacity they are acting at any juncture and adjust their perspective accordingly Regional Co-ordination Centre. The chair of the Local Co-ordination Group may declare a Regional Level Emergency. Again the lead agency concept will come into play. It will be chaired by the chair of the Local Co-Ordination Group and will meet at either of the following pre-determined centres; Áras an Chontae, Galway Áras an Chontae, Castlebar Fire Station, Roscommon Town The goal of Regional Co-Ordination may be achieved by using; A single Regional Co-Ordination Centre A Regional Co-Ordination Centre supported by one or more Local Co-Ordination Centres The method of operation of a Regional Co-Ordination Centre will be similar to the Local Co-Ordination Centre Information Management Information Management Officer/Team This role will be assigned to senior managers. The function of the information management team will be to interrogate, test, process, analyze and present all incoming information required for the decision making process Information Management Display A crucial element is that the information management display should be readily visible to everyone, and certainly to individuals that have a decision making or advisory role. This is a prime source of information for both operational co-ordination and communications to the public and media. Page 46 of 399

47 Action Management Officer / Team The function of this role is to assemble an Action Plan (from information that has come from the Information Management System) and ensure that it is communicated to all agencies responsible for delivering it, and monitor / audit delivery as well as reporting this back to the Co-ordination Group. At less complex incidents one Officer / Team may undertake both the information and action management functions. Where the demands of the Major Emergency require the appointment of a separate Action Management Officer, this person may be a representative from one of the agencies other than the lead agency. Team Leaders and Expert Advisors: A range of specialist team leaders and expert advisers may be assigned permanent or temporary seats at the Co-ordination Group desk. They may themselves lead teams either at or remote from the centre. Generally they should advise or direct activity strictly within their mandate of Authorities. On occasion they may be invited to contribute to debate in a broader context. They need to be quite clear in which capacity they are acting at any juncture and adjust their perspective accordingly. Support Teams: Galway County Council has put support teams in place for key roles and is preparing Operational Protocols setting out the arrangements which will enable the agency s support to be mobilised and function in accordance with this MEP. All Co-Ordination Centres will follow a generic model of operation. The Co-ordination centres will also incorporate the Generic Information Management System approach. This system will involve 4 white boards that will have information coming in on the Recognised Current Situation board, and from that, key issues, strategic aims and actions to be carried out by Galway County Council can be developed. Information Management Team Information Processing Processed Information Display Action Management Team The Co-ordination Group, Team Leaders & Expert Advisors Co-ordinators Desk 1. Should enable view of information board. 2. Ready eye contact with PRA colleagues. Figure A Schematic of a Generic Co-ordination Centre. Page 47 of 399

48 Incident Log Recognised Current Situation Key Issues Strategic Aims Actions (All information and decisions must be noted in the information Log) Figure A Schematic of Generic Information Management System. Page 48 of 399

49 Section Communications Facilities Galway County Council Communications Systems. Galway County Council relies on technical communication facilities to enable it to function and for different units to communicate, both at the site and between the site and its command, control or communications centre. Radio and other communications facilities are vital tools for Galway County Council. The specific communication systems used in each element are as follows: Galway County Council Fixed Lines Mobile phones Fax Satellite Phones Fire Service Specific systems in addition to the Galway County Council list above include: VHF mobile radio systems on all fire appliances, vehicles and RSFO cars. VHF fixed mobile radios in all stations. UHF handheld personal radios issued to fire personnel. Mobile repeater systems fitted to command vehicles and the Emergency Tender located at Galway Fire Station to facilitate communication between incident site (UHF over VHF) to central control centre. Civil Defence Specific systems in addition to the above include: VHF mobile radios on all vehicles UHF hand portable radios Both the Fire Service and the Civil Defence have their own communication protocols and these will be followed in the event of an emergency No communications system is secure from eavesdroppers. Radio scanners capable of receiving An Garda Síochána, Fire Brigade, Ambulance and local authority radio transmissions are readily available. This should be borne in mind when wording any transmission, including cellular telephone conversations, which may contain sensitive information. Messages should be carefully composed, preferably written down if circumstances allow, before transmission to ensure that no time is wasted in delivering the message, or inclusion of unnecessary phrases. Delivery of speech should be deliberate, at a pace that is slightly slower than normal. Details on the Fire Service County Identification signs, senior officer signs, station identification signs and appliance identification signs are provided in Appendix 21B. Page 49 of 399

50 7.5.2 Inter-Agency Communication Communication systems serve command structures within services and it is neither necessary nor desirable that there is inter-agency radio communication at all levels. However, it is critical that robust arrangements for inter-agency communication on site(s) are provided for at Controller of Operations level as a minimum. For this purpose, the fire service will bring a set of hand-portable radios, for distribution to the Controllers of Operations dedicated specifically to inter-agency communication, on the site Communication between Site and Local Co-ordination Centre. It is essential that traffic is minimized to ensure fullest availability for emergency use. All communication between On-site Co-ordination and the Local Co-ordination shall pass between the Controllers of Operations/On-site Co-ordinator to the Local Co- Ordination group. There will also be a communication link between the Crisis Management Team and the On-Site and Off-site communication teams. Page 50 of 399

51 Section Exercising the Lead Agency s Co-ordination Roles Determination of Lead Agency. It is important that there is rapid determination of the lead agency in each emergency situation, as this determines which one of the three Controllers of Operations is to act as the On-Site Co-ordinator. When this determination is made, the person assuming the role of On-Site Co-ordinator should note the time and that the determination was made in the presence of the two other controllers on site. This should then be communicated by the On-Site Co-ordinator to all the parties involved in the response, and the On-Site Coordinator should begin to undertake that role. Two mechanisms are envisaged to determine the lead agency for any emergency. The first is by pre-nomination. See table below, this should be the primary basis for determining the lead agency. The second is a default arrangement where the categorisations in the table do not seem to apply and the lead agency is not obvious. In these situations, which should be rare, the Local Authorities will be the default lead agency. Table 7.1: Pre-nominated Lead Agencies for Different Categories of Emergency Emergency Incident Initial Pre-nominated Likely change Type Lead Agency Road Traffic Accident (1) An Garda Síochána To Local Authorities when involving Hazardous Materials Hazardous Material Local Authorities (2) Fire Local Authorities Train Crash Local Authorities To An Garda Síochána when rescue phase complete Aircraft Incident Local Authorities To An Garda Síochána when fire-fighting / rescue phase complete Rescue Local Authorities Weather Related Local Authorities Biological Incident Health Services Open Country Search and An Garda Síochána Rescue (low land) Open Country Search and Rescue (high land) An Garda Síochána (3) Page 51 of 399

52 Public order / Crowd Events CCBRN (4) Conventional (5) Chemical Biological Radiological Nuclear (6) Accidental Explosions / Building Collapse An Garda Síochána An Garda Síochána Environmental / Pollution Local Authorities Marine Emergency Local Authorities (7) impacting on shore Water Rescue inland An Garda Síochána (8) Local Authorities Health Service Ex. Local Authorities Local Authorities To An Garda Síochána to investigate when search and rescue completed Notes: (1) Road traffic accident in this context excludes Road Traffic accidents involving Hazardous Materials (other than fuel in vehicles). (2) As its principal emergency service, the fire service is assigned initial responsibility for each category where the Local Authorities is designated as lead agency, as it is likely to be the first attendance of that agency at the site. This may become a broader Local Authorities function at a later stage of the major emergency. (3) An Garda Síochána may be assisted by specialist groups, such as Mountain Rescue teams. (4) Where terrorist involvement is suspected, An Garda Síochána should assume the lead role, regardless of the agent. Should it subsequently transpire that there is no terrorist involvement; the lead agency may change as indicated above. (5) The Defence Forces, when requested, will assist An Garda Síochána, in an Aid to the Civil Power role, with Explosive Ordnance Disposal (EOD) teams, at suspected terrorist incidents. Additional Defence Forces support in an Aid to the Civil Power role may be sought, if required. (6) It is envisaged that Local/Regional involvement would arise only on foot of activation under the National Emergency Plan for Nuclear Accidents (NEPNA). (7) The Irish Coast Guard has responsibility for co-ordinating response to marine emergencies at sea. The Irish Coast Guard may, in certain circumstances, request the principal emergency services to assist them offshore. When the Irish Coast Guard request the declaration of a major emergency, as provided for in Section 4.2, where casualties are being brought ashore (or pollution is coming, or threatening to come ashore), the onshore response will be co-ordinated by the Local Authorities. (8) The Irish Coast Guard has responsibility for receiving 999/112 calls and the mobilising of resources to Inland Waterway emergencies. The Framework provides that An Garda Síochána should be the principal response agency to undertake initial co-ordination at inland waterway emergencies. After the initial response, this role may be re-assigned, following consultation between the Irish Coast Guard and An Garda Síochána Review of Lead Agency. The lead agency role may change over time, to reflect the changing circumstances of the major emergency. Ownership of the lead agency mantle should be reviewed at appropriate stages of the major emergency. All changes in lead agency designation emanating from the site, and the timing thereof, will be by agreement of the three Page 52 of 399

53 Galway County Council Major Emergency Plan (Ver 4) September 2013 Controllers of Operations, and should be recorded and communicated as per the initial determination. As the emphasis of operations may shift from the site to other areas, the Local Co-ordination Group may review the issue and determine a change in the lead agency, as appropriate Councils Co-ordination Function as Lead Agency In the event of Galway County Council been assigned the Lead Agency role, it will be assigned the responsibility for the co-ordination function (in addition to its own functions) and it should lead all the co-ordination activity associated with the emergency both on-site and off-site, and make every effort to achieve a high level of co-ordination. for any emergency includes: The function of the lead agency ensuring involvement of the three principal response agencies and the principal emergency services in sharing information on the nature of the emergency situation; ensuring involvement of the range of organisations (other than principal response agencies) who may be requested to respond in co-ordination activities and arrangements; ensuring that mandated co-ordination decisions are made promptly and communicated to all involved; ensuring that site management issues are addressed and decided; ensuring that public information messages and media briefings are co-ordinated and implemented; ensuring that pre-arranged communications (technical) links are put in place and operating; operating the generic information management systems; ensuring that the ownership of the lead agency role is reviewed, and modified as appropriate; ensuring that all aspectss of the management of the incident are dealt with before the response is stood down; ensuring that a report on the co-ordination function is prepared in respect of the emergency after it is closed down, and circulated (first as a draft) to the other services which attended. Regional Co-Ordination Group Lead Agency: Galway County Council Chair: County Manager or Designate Local Co-Ordination Group Lead Agency: Galway County Council Chair: County Manager or Designate Onsite Lead Agency: Galway County Council Onsite Co-ordinator: Controller of Operations Page 53 of 399

54 Section Public Information Role of Galway County Council for Early Warning and Special Public Warnings. In conjunction with other emergency responders Galway County Council will make arrangements to: Provide advice before emergencies occur. Warn the public if an emergency is likely to occur or has occurred. Provide information and advice for the public if an emergency is likely to occur or has occurred. There are circumstances when it may be necessary to protect members of the public who are in the vicinity of an emergency event. This protection is usually achieved by moving people temporarily to a safe area, by evacuation where appropriate or feasible, or by advising affected individuals to take shelter in an appropriate place. The On-Site Coordinator will take the decision on how best to protect a threatened population, after consultation with the other Controllers of Operations Methods of Communication Early warning and special public notices shall be relayed in the event of an emergency. The Public can be kept informed by use of the following; Galway County Council internet service - useful for posting more information than would be communicable by emergency calls or broadcasts. Local broadcasters may also be called upon to broadcast messages on behalf of Galway County Council. Galway County Council emergency helpline service Galway County Council will establish an emergency helpline and mobilise a telephonist to deal with requests for information from the public. On a national level the public shall be informed by use of the following; Television and Radio arrangements exist whereby emergency announcements may be made on RTÉ television and radio channels. Television Text Services not for emergency alerts, but useful for posting more information than would be communicable by emergency calls or broadcasts. Page 54 of 399

55 Section The Media Liaison with the Media. The media will respond quickly to a large-scale incident and this media presence may extend into days or weeks. It is the responsibility of the lead agency to establish a Media Centre at or near the site of the emergency for use by the principal response agencies in dealing with the media at the site. The Local Co-ordination Group will be responsible for official media statements and press releases. (See Appendix 17- Managing the Media Sub Plan) In the event of a major emergency in county Galway, Galway County Council will appoint a Media Liaison Officer for both the On-site and Local Co-Ordination Centres. The Media Liaison Officers will be responsible for acting as a sole channel between Galway County Council and the Public. The Media Liaison Officers must keep accurate and timely information on the emergency so that: They can be the point of contact for all media enquiries. They can answer information queries from the general public. They can obtain and provide information from/to Rest Centres, other agencies, press officers, local radio, press etc. They will be responsible for setting up an information helpline. All On-site statements should be cleared with the On-Site Co-ordinator or with the Media Liaison Officer. All statements to the media at local (off-site) level should be cleared with the chair of the Local Co-Ordination Group. Details of the names and contact numbers for the Media Liaison Officers both on and off site are provided in the Appendix 3C On-Site Arrangements for the Media. Galway County Council will designate a Media Liaison Officer at the site and the activities of the Media Liaison Officers on site will be co-ordinated by the Media Liaison Officer of the lead agency. All statements to the media should be cleared with the On-Site Co-ordinator or his/her Media Liaison Officer. The Media Liaison Officer must keep accurate and timely information on the emergency so that in consultation with the local Co-ordination Groups: He/She can be the point of contact for all media enquiries. He/She can answer information queries from the general public. He/She can obtain and provide information from/to Rest Centres, other agencies, press officers, local radio, press etc. He/She will be responsible for setting up an information helpline. He/She should liaise with other Media Liaison Officers. Page 55 of 399

56 7.8.3 Media at Local/Regional Co-ordination Centres. The Local/Regional Co-ordination Group should take the lead in terms of working with the media, away from the site, during a major emergency. As with arrangements at the site, Galway County Council has designated a Media Liaison Officer at the Local Coordination Centre in Áras an Chontae and the activities of the Media Liaison Officers should be co-ordinated by the Media Liaison Officer of the lead agency. All statements to the media at this level should be cleared with the chair of the Local/Regional Coordination Group Media Arrangements at Locations Associated with the Emergency. In many situations media attention will move quickly away from the site to other locations, including the Local Co-ordination Centre, hospitals and mortuaries. The Local Co-ordination Group should take the lead in terms of working with the media, away from the site. As with arrangements at the site, each PRA should designate a Media Liaison Officer at the Local Coordination Centre and the activities of these officers should be coordinated by the Media Liaison Officer of the lead agency. All statements to the media at this level should be cleared with the chair of the Local Co-ordination Group. Page 56 of 399

57 Section Site Management Arrangements Site Management. The highest ranking Officer of Galway County Council at the scene will, de facto, have the role of Controller of Operations for Galway County Council until relieved. The initial important task of the Controller of Operations in association with the other two Controllers is the development of a Site Management Plan. Once agreed, the resulting site plan should be implemented and communicated to all responding groups. See Figure below for Idealised Site Management Arrangement. Figure 7.3: Idealised Scene Management Arrangements The main components of a typical Site Plan should contain some or all of the following (for more information see Site Management Plan Appendix 10): Inner, Outer and Traffic Cordons; Holding Areas for the Different Services; A Danger Area, if appropriate; Principal Response Agency Control Points; Cordon and Danger Area Access Site Control Point; Points; On-Site Co-ordination Centre; Rendezvous Point; Casualty Clearing Station; Site Access Routes; Ambulance Loading Area; Page 57 of 399

58 Body Holding Area; Survivor Reception Centre; Friends and Relative Reception Centre Media Centre Control of Access / Identification of Personnel and Council Services In order to control access to a Major Emergency site, cordons will be established as quickly as possible at the site of a major emergency for the following reasons; to facilitate the operations of the emergency services and other agencies; to protect the public, by preventing access to dangerous areas; and to protect evidence and facilitate evidence recovery at the site. Three cordons will be established. An Inner, Outer and Traffic Cordon, along with access cordon points (see Appendix 10 for detailed information). The Cordons will be implemented by An Garda Síochána after a decision by and agreement with the On-site Co-Ordination Group. An Garda Síochána will control the Cordon Access Points to the Traffic and the Outer Cordons while the Lead Agency will control the Cordon Access points to the Inner Cordon and the Danger Area. A Danger Area may also be declared by a Fire Officer of Galway Fire Service where there is a definite risk to rescue personnel, over and above that which would normally pertain at emergency operations. (see Appendix 10 for detailed information) Identification of Personnel at the Site of a Major Emergency All uniformed personnel, responding to the site of a major emergency, should wear the prescribed uniform, including high visibility and safety clothing, issued by their agency. The service markings on this clothing should be made known in advance to the other organisations that may be involved in the response. Senior personnel who are acting in key roles, such as the On-Site Co-ordinator and the Controllers of Operations, should wear bibs designed and coordinated as follows: Organisation Bib Colour Wording Health Service Executive Green and White Chequer HSE Controller Local Authorities Red and White Chequer Local Authorities Controller An Garda Síochána Blue and White Chequer Garda Controller When the lead agency has been determined, the On-Site Co-ordinator should wear a distinctive bib with the words On-Site Co-ordinator clearly visible front and back. Below is an example of how the bibs should look for each of the responding agencies. Figure 7.4: Bib Colours for responding Agencies Page 58 of 399

59 Non-Uniformed Personnel Non uniformed personnel from Galway County Council should attend the scene in high visibility jacket with the name Galway County Council and their job function clearly displayed Air Support and Air Exclusion Zones. Aerial support can only be requested by the On-site Coordinator after consultation with the other Controller of Operations. All requests must be channelled through An Garda Síochána. Where the principal response agencies consider it appropriate and beneficial, the On-Site Co-ordinator may request, through An Garda Síochána, that an Air Exclusion Zone be declared around the emergency site by the Irish Aviation Authorities. When a restricted zone above and around the site is declared, it is promulgated by means of a Notice to Airmen - NOTAM - from the Irish Aviation Authorities. Page 59 of 399

60 Section Mobilising Additional Resources Mobilising External Organisations There are a number of organisations and agencies, which may be called on to assist the principal response agencies in responding to major emergencies. The arrangements for this assistance should be agreed with each agency (or confirmed in the case of preagreement) and set out in each principal response agency s Major Emergency Plan. The organisations may be grouped as follows: Civil Defence; Defence Forces; Voluntary Emergency Services; Utilities; and Private Sector The contact details of the above organisations are available in Appendix 21H The Voluntary Agency linked to Galway County Council is Civil Defence. All personnel and equipment mobilised by Galway County Council to site must report to the Galway County Council Holding Area. They cannot enter the Inner Cordon, until authorised to do so by the Onsite Co-Ordinator. All uniformed voluntary emergency services, members of the private sector and Utilities personnel responding to the site of the major emergency should wear the prescribed uniform, including high visibility and safety clothing, issued by their organisation. Individual members of voluntary emergency services should carry a form of photoidentification. The organisations markings on this clothing should be made known in advance to the other organisations that may be involved in the response. The vehicles of these services responding to a major emergency should be readily identifiable. The On-Site Co-Ordinator has the task of co-ordinating all external support and assistance into the overall response action plan. The Controller of Operations of the service which requested mobilisation of the external resource has responsibility for managing and integrating the contribution of these resources to the tasks identified in the response. The Controller or Operations should ensure that; Scope and scale of the tasks to be assigned to the responding organisations is clear. A Liaison Officer is appointed for each organisation to the support team of the relevant Controller of Operations or the On-Site Co-Ordination Group. The liaison officers should maintain the closest possible contact between their own organisations and the relevant team or group and be changed or rotated only to the minimum extent necessary; Communication is established between the external agency and the lead agency or the principal response agency which mobilised it. Regular feedback is provided to the On-site Co-Ordination Centre. Page 60 of 399

61 Mobilisation of Civil Defence The Civil Defence shall mobilise at the request of the On-site Co-ordinator after consultation with the other Controllers of Operations. All requests for Civil Defence assistance should be channelled through Galway County Council Controller of Operations. In turn he/she will contact the Civil Defence Officer who in turn will mobilise the Civil Defence. (See Appendix 3N) On arrival at the scene, the CDO shall report to the On-site Co-Ordinator at the On-Site Co-Ordination Centre where he / she shall be detailed a task. As the situation changes the Onsite Co-Ordinator may decide to re-allocate the Civil Defence resources; the Civil Defence service will only be stood down from the site by the Galway County Council Controller of Operations as the situation warrants; the Civil Defence service will use its own communications system for internal command purposes and for the Officer in Command (OiC) of the Civil Defence service to communicate effectively with and provide such reports as are requested to the officer on site to whom s/he is directed to report; and the OiC will provide an operational debriefing and reporting of all activity undertaken by the Civil Defence services. Galway Civil Defence service also has the capability to undertake specific functions, including: the operation of reception centres for evacuees/displaced persons, including logging information; the operation of temporary accommodation for evacuees, including the provision of food, bedding, welfare etc.; and the provision of food/catering for all personnel at the site of a major emergency. A summary of the assistance Galway Civil Defence can provide to the PRAs is listed in the Table below. Local Authority An Garda Síochána Health Service Executive Provision of Transport Rescue Open Country Building and Transport Water Welfare (for Responders and Evacuees Traffic and Crowd Control Search Evacuation First Aid Casualty Evacuation Page 61 of 399

62 Mobilisation of Defence Forces Galway County Council recognise that assistance requested from the Defence Forces should be either in Aid to the Civil Power (An Garda Síochána) or in Aid to the Civil Authority (Local Authority or Health Service Executive). (Appendix 21E) In the event of a major emergency, the Defence Forces will operate under the provisions of the Defence Acts 1954 to 1998, as amended, and in accordance with agreed Memoranda of Understandings (MOUs) and Service Level Agreements (SLAs). The Defence Forces should be mobilised at the request of the highest-level co-ordination group convened (On-Site, Local, Regional or National Co-Ordination Group) in order to avoid multiple and competing requests. All requests for Defence Forces assistance must be channelled through An Garda Síochána to Defence Forces Headquarters (DFHQ). An agreed callout procedure for Defence Force assistance and support is found in the Emergency Mobilisation Procedure of An Garda Síochána. The Defence Forces will operate under their own command and control structure. On foot of a request for Aid to either Civil Power or Civil Authority, the Defence Forces will: determine if the Defence Forces can accede to the request; determine which of the particular requested tasks the Defence Forces are in a position to undertake; and provide a liaison officer to the On-Site Co-Ordination Group. The role of the Defence Forces Liaison Officer is to: assist in the process of determining which tasks the Defence Forces will undertake; provide technical advice where necessary; and act as a conduit between the Defence Forces and the On-Site Co-Ordination Group. The On-Site Co-Ordinator should, in consultation with the other Controllers of Operations: determine the requirements to be requested, in terms of Defence Forces resources, for the site response and, once Defence Forces resources have been committed, the tasks to be requested and the procedures for the altering of such requirements or tasks as the situation requires; determine where and to whom the Defence Forces will report and also determine communication links for ongoing reporting on the status of the Defence Forces response; include for the provision to the Defence Forces commander of a communication system, to enable effective communications and the provision of reports as requested; provide for the Defence Forces being stood down from the site as the situation warrants; and Page 62 of 399

63 include procedures for requesting operational debriefing and reporting of all activity undertaken by the Defence Forces Mobilisation of The Irish Red Cross (See Appendix 21H) The main relationship between the Irish Red cross and the principal response agencies in major emergency response is as an auxiliary resource to the ambulance service. Also, the Red Cross has the capability to provide search and rescue and in-shore rescue support to both An Garda Síochána and the Irish Coast Guard. The Red Cross shall mobilise at the request of the On-site Co-ordinator after consultation with the other Controllers of Operations. In turn the Irish Red Cross will report to the Onsite Controller who in turn assigns the task for the Red Cross Mobilisation of Voluntary Emergency Services (See Appendix 21H) The normal range of voluntary emergency services includes the Order of Malta Ambulance Corps, St John s Ambulance Service, Cave Rescue Teams, Search and Rescue Dog Associations, River Rescue Units, Community Inshore Rescue Units, RNLI, Sub-Aqua Units, etc. The Voluntary Emergency Services Sector will mobilise at the request of the On-site Coordinator after consultation with the other Controller of Operations. All Head of Voluntary Services will report to the On-site Control Centre and await instructions to assigned tasks Mobilisation of Utilities Utilities are frequently involved in the response to emergencies, usually to assist the PRA s in making situations safe. They may also be directly involved in restoring their own services, for example, electricity supply in the aftermath of a storm. It is important that there is close co-ordination between the principal response agencies and utilities involved in or affected by an emergency. A list of contact details for Utilities is supplied in Appendix 21G Mobilisation of Private Sector Private sector organisations may be involved in a major emergency through ownership of the site where the emergency has occurred or through ownership of some element involved in the emergency e.g. an aircraft, bus, train, factory, etc. They may also be called on to assist in the response to a major emergency, by providing specialist services and/or equipment. Private sector representatives and/or experts may be requested to support the work of the On-Site Co-Ordination Group, the Local Co-Ordination Group and/or the Regional Co-Ordination Group, as appropriate. Page 63 of 399

64 Arrangements for Mobilising Additional Organisations. The Galway County Council Controller of Operations should ensure that, where the resources of the Council do not appear to be sufficient to bring a situation under control, or the duration of an incident is expected to be extended, the levels, types and duration of assistance/ support are identified, and that the request for support is passed to either the Councils Crisis Management Team or the Local Co-ordination Centre who will arrange to obtain the support via mutual aid arrangements with neighbouring authorities. Where resources that are held at a national level are required, as part of the management of the incident, requests for those resources should be directed by the lead agency to the Lead Government Department Arrangements for Liaison with Utilities Please refer to section of this document, details also given in Appendix 21G Arrangements for Integration of Community Volunteers Please refer to section of this document Command, Control and Co-ordination of Additional Resources The On-Site Co-ordinator has the task of co-ordinating all external support and assistance into the overall response action plan. The Controller of Operations of the service which requested mobilisation of the external resource has responsibility for managing and integrating the contribution of these resources to the tasks identified in the response. Please refer to section through and section of this document Mutual Aid Arrangements Please refer to section 4.5 of this document Out-of-Region Assistance The decision to seek assistance from outside the region will be made by the lead agency, in association with the other principal response agencies, at the Local/Regional Coordination Centre. Please refer to section 4.7 of this document International Assistance. The decision to seek international assistance will be recommended to government by the lead agency, in association with the other principal response agencies, at the Local/Regional Coordination Centre. Page 64 of 399

65 A Regional Co-ordination Group may also request assistance from Government. National resources will be available in the event of a major emergency at local or regional level. Requests for assistance should be developed at local or regional co-ordination level and directed by the lead agency to the lead Government Department. Page 65 of 399

66 Section Casualty and Survivor Arrangements General The primary objective of any response to a major emergency is to provide effective arrangements for the rescue, care, treatment and rehabilitation of all of the individuals who are affected by the emergency. These individuals may be divided into two main categories as follows: Casualties, including persons who are killed or injured, and Survivors. Survivors will include all those individuals who are caught up in an emergency but not injured, such as, uninjured passengers from a transport accident or evacuees. As well as making provision for casualties and survivors, the principal response agencies should also make arrangements for the reception, facilitation and support of the friends and relatives of some or all of these individuals Casualties and Survivors and Galway County Councils role in this. The On-Site Co-ordinator, in association with the other Controllers, will need to make an early assessment of the casualty situation and identify if there are particular aspects which may impact on casualty management, such as, significant numbers of disabled, sick or immobile persons involved, and take action accordingly. Individuals may be divided into two main categories as follows: Casualties, including persons who are killed or injured, Survivors. These include all those individuals who are caught up in an emergency but not injured, such as, uninjured passengers from a transport accident or evacuees Injured At the site of a major emergency, the priorities of the principal response services are to save life, prevent further injury, rescue those who are trapped or in danger, triage casualties, provide them with appropriate treatment and transport them to the appropriate hospital(s) where necessary. The injured need to be rescued from the scene and cared for as quickly and safely as possible by the rescuers, who must be mindful of the requirement of the ambulance and medical teams on site. Ambulance paramedics and technicians then need to be able to administer the appropriate pre-hospital treatment before the patients are taken to the receiving hospitals Arrangements for the Triage Once injured casualties have been rescued or found, they should be assessed or triaged as quickly as possible. Casualties are often found some distance from the primary site and Page 66 of 399

67 search teams, co-ordinated by An Garda Síochána, should be established where it is considered that this may be necessary. Triage is a dynamic process of assessing casualties and deciding the priority of their treatment, using a two-stage process of triage sieve and triage sort. Following initial triage, casualties will normally be labelled, using Triage Cards, and moved to a Casualty Clearing Station. The purpose of this labelling is to indicate the triage category of the casualty, to facilitate the changing of that category, if required, and to record any treatment, procedure or medication administered. A standard card with Red (Immediate), Yellow (Urgent), Green (Delayed) and White (Dead) sections is normally used for this purpose Transporting Lightly Injured and Uninjured Persons from the Site It should be noted that while some casualties will be transported to the receiving hospital(s) by the Ambulance Service with assistance from Galway County Council resources permitting, some casualties may leave the site by other means and may arrive at the designated receiving hospital(s), or other hospitals, in cars, buses, etc Casualty Clearing Stations. Patients must be moved to the Casualty Clearing Station. The Casualty Clearing Station will be established by the ambulance service, in consultation with the Health Service Executive. After initial triage casualties will be brought to the casualty clearing station. At this location the casualties are collected, further triaged, treated, as necessary, and prepared for transport to hospital. The Health Service Executive Controller will, in consultation with the Site Medical Officer and the designated receiving hospitals, decide on the hospital destination of casualties Fatalities It is important for Galway County Council personnel to note that the bodies of casualties, which have been triaged as dead, should not be moved from the incident site unless this is necessary to effect the rescue of other casualties. The only other circumstance where bodies should be moved, before the Garda evidence collection process is complete, is if they are likely to be lost or damaged due to their location or the nature of the incident. Bodies to be moved should be photographed first and their original position clearly marked and recorded. The recovery of the dead and human remains is part of an evidence recovery process and, as such, is the responsibility of An Garda Síochána acting as agents of the Coroner. Galway County Council can assist An Garda Síochána in this function. Please refer to Appendix 18 Mass Fatalities, for further information. Page 67 of 399

68 Coroners Role. The Coroner is an independent judicial officer, who has responsibility for investigating all sudden, unexplained, violent or unnatural deaths. It is the task of the Coroner to establish the who, when, where and how of unexplained death. All such deaths in Ireland are investigated under the Coroners Act, At the scene of a major emergency the coroner may need the facilities of a temporary mortuary. If there is no building suitable for the purpose in the area it will be the responsibility of Galway County Council to provide a temporary mortuary facility. Please refer to Appendix 18 Mass Fatality Plan, for further information Arrangements for Dealing with Fatalities, both on and off-site, including Body Holding Areas and Temporary Mortuaries. The On-Site Co-ordinator, in association with the other Controllers, will decide if it is necessary to establish a Body Holding Area at the site. The Body Holding Area, if established, should be situated close to the Casualty Clearing Station. Members of An Garda Síochána will staff this area and they will maintain the necessary logs to ensure the continuity of evidence. It should be noted that the Body Holding Area is not the appropriate place for the prolonged storage of the dead and appropriate arrangements should be made to ensure minimal delay in moving bodies to a mortuary (temporary or otherwise). Temporary Mortuaries. It is the responsibility of Galway County Council to provide a Temporary Mortuary. The likely commissioning time for a Temporary Mortuary is of the order of twenty-four hours, and this may extend to forty-eight hours when victim numbers are extensive. It should be noted that a Temporary Mortuary might be required to operate for weeks or months after an incident Identification of Deceased See Mass Fatality Sub-Plan (See Appendix 18 for more detailed information) The Coroner, with the assistance of An Garda Síochána, has overall responsibility for the identification of bodies and remains and s/he is entitled to exclusive possession and control of a deceased person until the facts about their death have been established. A full post-mortem and forensic examination will be carried out on every body from a major emergency and each death will be the subject of an Inquest. The post-mortem is carried out by a Pathologist, who acts as the Coroners Agent for this purpose. Viewing of Bereaved - See Mass Fatality Sub-Plan (Appendix 18) Page 68 of 399

69 Survivors A Survivor Reception Centre should be designated and established at the earliest possible opportunity. The On-Site Co-ordinator, in conjunction with the other Controllers, should determine if such a centre is to be established, and its location in the site management plan. It is the responsibility of the Galway County Council to establish and run this centre. Transport from the Survivor Reception Centre to home/meet relatives/safe place will be arranged as soon as it is practicable. This responsibility will lie with Galway County Council Uninjured Survivors All those who have survived the incident uninjured can be directed to this location where their details will be documented and collated by An Garda Síochána. Provision should be made at this centre for the immediate physical and psychosocial needs of survivors (e.g. hot drinks, food, blankets, telephones, first aid for minor injuries, etc.). The assistance of the Civil Defence and the voluntary ambulance services may be required to provide a variety of services at the Survivor Reception Centre. The Survivor Reception Centre should be secure from any unauthorised access and provide the maximum possible privacy for survivors. Transport from the Survivor Reception Centre to home/meet relatives/safe place should be arranged as soon as it is practicable and is the responsibility of Galway County Council Casualty Information Gathering of casualty information will be the responsibility of An Garda Síochána Casualty Bureau. In the event of a major emergency involving significant numbers of casualties, An Garda Síochána will establish a Casualty Bureau to collect and collate the details (including condition and location) of all casualties and survivors Assistance to An Garda Síochána To facilitate this process, a liaison/casualty officer will normally be sent by An Garda Síochána to each hospital where casualties are being treated. Galway County Council may assist in the collection and collation of casualty data. This information may then be used to provide to family and friends. Any information collected on any casualty is transferred via An Garda Síochána to the Casualty Bureau, who will generally set up an information hot line, in order that concerned family and friend may inquire about loved ones. Page 69 of 399

70 Friends and Relatives Reception Centres The Local Co-ordination Group should determine the need for and arrange for the designation and operation/staffing of such centres. The purpose of a Friends and Relatives reception centre is to provide a comfortable area where friends and relatives of those involved in the incident (primarily the casualties and survivors) can be directed for information. A building used as a Friends and Relatives Reception Centre should be secure from media intrusion and contain sufficient room to afford privacy to families receiving information about relatives. There will also be a need for a reliable process to establish the credentials of friends and relatives. It is the responsibility of Galway County Council to provide welfare facilities for friends and relatives located at this reception centre How Friends and Relatives of Casualties are to be provided for. A reception centre is to provide a comfortable area where friends and relatives of those involved in the incident (primarily the casualties and survivors) can be directed for information. See section Non-National Casualties In some incidents an emergency may involve significant numbers of casualties from other jurisdictions. In such circumstances the Local Co-ordination Centre should notify the relevant embassy if the nationality of the victims is known. The Department of Justice should be approached if assistance is required in obtaining interpreters from private sector providers. The Department of Foreign Affairs (which operates an out of hours Duty Officer System) should also be approached for appropriate assistance and liaison purposes Foreign Language Communication Resources Advice may be sought from An Garda Síochána as to the use of interpreters. Generally the local Garda Station will have a list of approved interpreters which may be called upon in the event of an emergency. Advice may also be sought from the Department of Foreign Affairs. See Appendix 21G Pastoral and Psycho-social Care The On-Site Co-ordinator needs to ensure that, where appropriate, pastoral services are mobilised to the site and facilitated by the principal response agencies in their work with casualties and survivors. Similarly, individual services should make arrangements for necessary pastoral services at any other locations associated with the emergency, such as hospitals. Page 70 of 399

71 Responsibility of Pastoral and Psycho-social Support Arrangements Pastoral and psycho-social support arrangements for casualties and other affected members of the public are the responsibility of the Health Service Executive. Page 71 of 399

72 Section Emergencies involving Hazardous Materials Major Hazardous Material Incidents. Galway County Council will be designated the lead agency for response to major hazardous materials incidents, with the exception of those involving biological agents within Co. Galway. In cases where terrorist involvement is suspected, An Garda Síochána will act as the lead agency. (See Appendix 9). The Defence Forces, when requested, will assist An Garda Síochána in an Aid to the Civil Power role with Explosive Ordnance Disposal teams. Details of specific actions to be taken in the event of a CBRN incident are contained in the Protocol for Multi-Agency Response to Suspect Chemical and Biological Agents arising from terrorist activity. Department of the Environment, Community and Local Government Circular Letter Circular letter EM refers. See for Protocol and Circular Chemical, Biological, Radiological and Nuclear (CBRN) Incidents. Other issues relating to managing the response to CCBRN incidents are set out in two protocols for dealing with suspected chemical and biological agents.. These protocols deal with a range of matters relevant to managing such incidents, including the identification of the materials involved. They also provide for involvement of the National Poisons Information Centre and the National Virus Reference Laboratory. The National Poisons Information Centre is located in Beaumont Hospital, Dublin while the National Virus Reference Laboratory is located in U.C.D. Where terrorist involvement is suspected, An Garda Síochána will act as the lead agency Plan for Biological Incidents Details of specific actions to be taken in the event of a biological incident are detailed in the Protocol for Multi-Agency Response to Suspect Chemical and Biological Agents (in Draft) National Public Health (Infectious Diseases) Plan For infectious diseases such as Avian Flu, Pandemic Flu, Foot and Mouth there will be a link to the National Plan as outlined by the government. Galway County Council will provide assistance under the command of the lead government department. See National Public Health Emergency Plan Page 72 of 399

73 Plan for Nuclear Accidents Details of specific actions to be taken in the event of a local radiological emergency or the activation of the National Emergency Plan for Nuclear Accidents are detailed in the Protocol for Multi-Agency Response to Radiological/ Nuclear Emergencies (in Draft). (See also Appendix 14) FileDownLoad,1323,en.pdf Decontamination The need for decontamination of individuals will be established by the On-Site Coordinator, in association with the other Controllers of Operations. The fire services have responsibility for providing forms (other than clinical) of physical decontamination of persons at the site. Galway County Fire Service will provide Decontamination Facilities for the functional area of County Galway using Mobile Decontamination Unit. The Health Service Executive has responsibility for providing clinical decontamination and medical treatment to casualties affected by hazardous materials. The Health Service Executive will be responsible for decontamination where required to protect health service facilities, such as hospitals, from secondary contamination. Where emergency decontamination of the public is required, the fire service may use its fire-fighter decontamination facilities, or improvised equipment may be used prior to the arrival of dedicated equipment. Where persons have to undergo this practice it should be carried out under the guidance of medical personnel. It should be noted that emergency contamination carries risks for vulnerable groups, such as the elderly and the injured. Page 73 of 399

74 Local Authorities / Fire Health Services Hospital + An Garda Síochána Access & Egress Outer Cordon Ambulance Loading Point Body Holding Area Casualty Clearing Section Inner Cordon Triage Rerobe Shower Disrobe Danger Area Fire Service Search Remove Recovery Incident W I N D Diagram 13: Managing Hazardous Materials Page 74 of 399

75 Section Protecting Threatened Populations Threatened Populations Some emergencies may require the evacuation of a large surrounding area because of the danger to life from environmental or structural hazards. Care must be taken to ensure that evacuation does not place those concerned in greater danger. This protection is usually achieved by moving people temporarily to a safe area, by evacuation where appropriate or feasible, or by advising affected individuals to take shelter in an appropriate place Evacuation Arrangements (See Appendix 15 for more detailed information) The On-Site Co-ordinator will take the decision on how best to protect a threatened population, after consultation with the other Controllers of Operations. Evacuation is usually undertaken on the advice of the Fire Service or Health Service Executive. Where decided upon, the process of evacuation will be undertaken by An Garda Síochána, with the assistance of the other services. In some circumstances, personnel from all services may have to assist in carrying it out. A suitable evacuation assembly point will need to be established and rest centres set up by Galway County Council. Personnel from Galway County Council and from voluntary agencies will staff rest centres. The centres will provide security, welfare, communication, catering and medical facilities. Evacuees should be documented and basic details passed to the Casualty Bureau. Galway County Council will assist in this role. Figure 7.6: Structure of Evacuation Page 75 of 399

76 Arrangements for the Involvement of The Public Health Service. Where an emergency results in a real or perceived threat to public health by, for example, the release of chemical, radioactive or biological agents, the contamination of water or food supplies, or the spread of contaminated flood water, it can be anticipated that there will be considerable concern among both the persons immediately affected and the wider public. In such situations, the Health Service Executive Controller should ensure that the local public health services are informed of the situation as soon as possible so that they can become involved in the response at the earliest possible stage. Page 76 of 399

77 Section Early and Public Warning Systems Monitoring Potentially Hazardous Situations Early warning systems are currently set in place for Severe Weather forecasts. This is a 24 hour service provided by Met Éireann. There may be a need to inform the public of the current situation or of possible evacuation. See Section 11.1 and Appendix 19. Other such warning systems are in place for Flooding, detailed in the Flood Response Plan, Water contamination etc which are available on the Galway County Council Intranet Site How Warnings are to be Disseminated. Warnings may be disseminated to the public by use of some or all of the following mediums: Door to Door Radio and T.V. broadcasting Local helpline / Information line Web services and internet services Automated Text Services Establish site specific warning systems. Page 77 of 399

78 Section Emergencies Arising on Inland Waterways Liaison with the Irish Coast Guard An Garda Síochána are the principal response agency to undertake initial co-ordination at inland waterway emergencies. After the initial response, this role may be re-assigned, following consultation between the Irish Coast Guard and An Garda Síochána. Galway County Council can provide assistance in the form of the Galway Fire and Rescue and Civil Defence for water rescue / recovery. There are also some inland water rescue volunteer organisations that may be asked to provide assistance such as the RNLI and River Rescue Receiving 999/112 Calls and the Mobilising of Resources to Inland Waterway Emergencies The Irish Coast Guard has responsibility for receiving 999/112 calls and the mobilising of resources to Inland Waterway emergencies. The functional area of Galway County is served by two different coast guards Valentia Coast Guard and the Donegal Coast Guard. See Appendix 21G for Contact Details of the Irish Coast Guard. Page 78 of 399

79 Section Safety, Health and Welfare Considerations Safety, Health and Welfare of Staff. (See Appendix 20 for more information) Galway County Council is responsible for the Safety, Health and Welfare of its staff responding to emergencies and should operate its own safety (including personal protective equipment) and welfare management procedures. Please refer to the Galway County Council Safety Statement for further information Support Arrangements for Safety of Council Rescue Personnel. When working in the environment of a Major Emergency the On-Site Co-ordinator will apply normal incident and safety management arrangements, a Safety Officer will generally be appointed having responsibility for the oversight and management of the safety of the Council s rescue personnel. All other relevant officers will continue to exercise command over their own personnel working in the area Operating within the Danger Area A Danger Area may be declared at the site where there is a definite risk to rescue personnel over and above that which would normally pertain at emergency operations. The Council is responsible for the health and safety of its staff when they operate within the Danger Area. Each service should establish from the On-Site Co-ordinator if a Danger Area has been defined (see Section of this document) as part of site management arrangements and, if so, what particular safety provisions may apply Procedures and Evacuation Signal for the Danger Area. Where a situation deteriorates to a point where the officer in charge of the Danger Area decides that it is necessary to withdraw response personnel from a Danger Area, a signal, comprising repeated sounding of a siren for ten seconds on, ten seconds off, will be given. All personnel should withdraw on hearing this signal to a pre-determined safe zone Physical Welfare of Responders (food, shelter, toilets) The Council Controller of Operations will ensure that appropriate rest and refreshment facilities are provided for all response personnel at the site. See Section and Appendix 16. Page 79 of 399

80 Psycho-Social Support for Personnel. The demands of a major emergency will impact heavily on the resources, both human and material, of the responding agencies. Recent incidents have shown that welfare and trauma support should be made available to staff of organisations deployed in major incident scenarios. This support should be available from the very outset and early stages of the incident where required, and if requested by individual organisations. The responsibility for identifying the need for welfare support rests jointly with the individuals, their managers and the department within each organisation with responsibility for staff welfare. Those who are particularly traumatized by the events of a major emergency may require skilled professional help, this is will be provided by Galway County Council. Currently a careline exists which enables employees and their immediate family to access confidential advice and support 24 hours a day 365 days a year. This type of service ensures confidentiality and overcomes the cultural resistance in the emergency services to such a step. These facilities should also be made available to support staff, even if they are not directly involved at the scene, e.g. administration staff, drivers and communications staff. Page 80 of 399

81 Section Logistical Issues/ Protracted Incidents Arrangements for Rotation of Front Line Rescue / Field Staff. Front line rescue / field staff will be relieved at protracted incidents in accordance with Galway County Council Safety, Health and Welfare arrangements. Crews from the West Region may be called upon to assist and support the emergency Re-Organising Normal Emergency And Other Services Cover Staff welfare arrangements need to be given priority in the recovery stage of an incident, so that the needs of all staff, both emergency response teams and general staff (including management), are catered for. In addition, the needs of staff that are not directly involved in responding to the incident should also be considered. Those members of staff who continue in their normal work are supporting colleagues in the emergency response and may be taking on additional work in the process. They can be as critical to the organisation s response as those involved at the coalface Arrangements for Ongoing Welfare of Field Staff. (See Appendix 16 for more details) Galway County Councils Controller of Operations should ensure that appropriate rest and refreshment facilities are provided for response personnel at the site, as well as for survivors. Staff welfare will be considered at all times. Civil Defence may be called upon to provide or aid in the administration of such needs. Welfare facilities such as toilets etc may also be required and supplied by Galway County Council. Galway County Council will strive and endeavour to provide meals at all meal times to field staff or every 4/5 hours during an incident. Page 81 of 399

82 Section Investigations Investigations Arising from the Emergency The scene of a suspected crime will be preserved until a complete and thorough examination has been made. An Garda Síochána will need to obtain evidence of the highest possible standard and will require that all evidence is left in situ, unless a threat to life or health prevents this. Statements may be required from the members of Galway County Council staff on their involvement Preservation of Evidence The preservation of the site of a major emergency, which results from criminal action, is of paramount importance and should receive a priority rating from the outset. The first member(s) of An Garda Síochána to arrive at the site of a major emergency where a suspected crime has been committed automatically incurs the responsibility of preserving the site. While the priority is the protection of life, the provisions of the Framework are intended to assist An Garda Síochána investigative role Other Parties with Statutory Investigation Roles Depending on the nature of the Major Emergency, agencies other than An Garda Síochána may require access to the site for the purposes of carrying out an investigation. These agencies include the Health and Safety Authority (HSA), the Air Accident Investigation Unit (AAIU), the Marine Casualty Investigation Unit, and the Environmental Protection Agency (EPA), amongst others. An Garda Síochána is responsible for carrying out criminal investigations. Any agency including the Local Authority, with an investigative mandate should liaise in the first instance with the On-Site Co-ordinator, who will direct them to the Controller of Operations of An Garda Síochána. Please refer to Appendix 21G for contact details of Government Departments and National Bodies. Page 82 of 399

83 Section Community / VIPs / Observers Links Established with Communities Affected by an Emergency Where communities are affected by major emergency, efforts should be made to establish contacts/links with a community utilising established links such as Community Groups/ Public Representatives and Community Liaison Officers within in the community Arrangements for Receiving VIPs Who Wish to Visit; All requests for visits to the site or facilities associated with it should be referred to the Local Co-ordination Group. Requests for visits to agency specific locations should be referred to the Crisis Management Team. Public representatives and other dignitaries may wish to attend the site of the emergency, as well as associated facilities, such as hospitals, to express sympathy on behalf of the public to the injured and bereaved, and to support the emergency response workers. Visits by dignitaries will usually require security arrangements and liaison with the media. It is important that the organisation of such visits does not distract from the response effort. As a general rule, VIPs should be advised not to visit sites where dangers still exist or where ongoing rescues are in progress Arrangements for National / International Observers National and International observers may request to attend the incident. The presence of experts from other regions or jurisdictions, who wish to act as observers at an incident, can greatly enhance the operational debriefings and facilitate the process of learning lessons from the emergency. The Local Co-ordination Group should make arrangements for any such observers. Page 83 of 399

84 Section Standing-Down the Major Emergency Standing-Down of the Major Emergency. The decision to stand down the major emergency status of the incident at the site should be taken by the On-Site Co-ordinator, in consultation with the other Controllers of Operations at the site and the Local Co-ordination Group. Where organisations other than the principal response agencies have responded, they should be informed of the decision to stand them down by the Controller of Operations of the agency which mobilised them. Services operating at other locations should be stood down in a similar manner. The plan may be stood down generally following agreement by the three principal response agencies responding to the emergency or in respect of all or certain Galway County Council services following consultation with the other principal response agencies. Even after this Plan has been stood down, certain County Council services may be required to continue carrying out activities related to the emergency and in such circumstances full control shall revert to the heads of those services Operational Debriefing and Reporting of Activity. When the incident has ended, Galway County Council will conduct a debrief for the members of its service that are involved in the emergency. In addition the two other agencies involved in the incident will hold a series of operational debriefs. Galway County Council will review the inter-agency co-ordination aspects of the response after every declaration of a major emergency. A multi-agency debrief will then be held and lessons learned will be incorporated into a revised Major Emergency Plan. This review should be hosted by the lead agency and involve all services which were part of the response. The purpose of the review should be to formulate the lessons learned from the incident in relation to co-ordination and to document these. Multi-agency debriefs should consider the contribution provided by other, nonemergency service agencies to expand the knowledge and learning process that debriefs should collate. This is notwithstanding the potential conflict of interest that may result in later investigations. This aspect should be considered when inviting agencies other than emergency services to the debrief. Operational debriefs should identify areas for improvement in procedures, equipment and systems. They should not be forums for criticising the performance of others. Debriefs should not interfere with or comment on investigations into the incident carried out by investigative or judicial authorities. It is important to realise that such debriefs and related documents would be disclosed to individuals involved in legal proceedings. Page 84 of 399

85 Section 8 - Agency Specific Elements and Sub-Plans When planning and preparing for a Major Emergency it is important that all Major Emergency Plans tie in with the functions of the other Principal Response Agencies. A summary of functions of each Principal Response Agency is included in the Appendices. Galway County Council Appendix 12 An Garda Síochána Appendix 12 HSE West Appendix 12 Galway County Council will respond to an emergency in accordance with its own predetermined arrangements, and with the assumption that other services are doing likewise. The principal response agencies may make arrangements with others to assist them in undertaking functions, but responsibility for the functions remains with the principal response agency. Arising from the risk assessment process described in Section 3, Galway County Councils Major Emergency Plan has identified where specific plans/ arrangements exist for responding to emergencies. These include the following; The following Sub-Plans exist within Galway County Council Regional Communications Plan Mass Fatalities Sub-Plan (National) Evacuation Sub Plan Severe Weather Sub Plan Major Incident Plan Aviation (Galway Airport/Inverin Airport/Inis Mór/Inis Meain/Inis Oirr) Major Incident Plan Galway Docks Offshore Oil Pollution Plan (Marine) Flooding Sub-Plan Drinking Water Plan Page 85 of 399

86 Page 86 of 399

87 Section 9 - Plan for Regional Level Co-ordination See Plan for Regional Level Co-ordination see Appendix Regional Level Major Emergency. Each PRA has participated in the preparation of a Plan for Regional Level Co-ordination, which sets out arrangements for response at regional level. Regional level major emergencies may be declared, with a Plan for Regional Level Co-ordination activated. This will provide for mutual aid, support and co-ordination facilities to be activated in a region, the boundaries of which are determined to suit the exigencies of the emergency. Galway County Council is among four authorities in the Western region. Building on good practice that has emerged over the years, the principal response agencies, within the Western region, have worked together to coordinate the inter-agency aspects of major emergency preparedness and management. This region incorporates the following counties; Galway Mayo Roscommon Galway City Declaring a Regional Level Major Emergency A Regional Level Major Emergency may be declared where the nature of an emergency is such that: the resources available in the functional area of County Galway where the incident happens do not appear to be sufficient to bring the situation under control in an expeditious and efficient manner; or the consequences of the emergency are likely to impact significantly outside of the functional area; or the incident(s) is spread across more than one Local Authority or Division of An Garda Síochána; or the incident occurs at or close to a boundary of several of the principal response agencies. The Chair of the Local Co-ordination Group, after consultation with the other PRAs may declare a regional level emergency and activate the Plan for Regional Level Coordination. The key provision in ensuring co-ordination of the extended response is the activation of a "Regional Coordination Group". The primary function of the Regional Coordination Group is to maintain co-ordination of the principal response agencies involved from the extended response region. Page 87 of 399

88 The lead agency which has declared the regional level emergency will convene and chair the Regional Co-ordination Group. Depending on the circumstances, the goal of regional co-ordination may be achieved by using: a single Regional Co-ordination Centre; or A Regional Co-ordination Centre supported by one or more Local Co-ordination Centres. Any of the nominated Local Co-ordination Centres may be used as a Regional Coordination Centre, or a specific Regional Centre may be designated for this purpose. Page 88 of 399

89 Section 10 - Links with National Emergency Plans 10.1 Activation of the Plan in response to National Emergencies: Each principal response agency should provide for working with appropriate national bodies and responding to and activating appropriate aspects of their Major Emergency Plan following requests arising from national emergency situations. Please refer to section / of this document for further details. The Major Emergency Plan for Galway County Council may be activated by one of those agencies on request from a body acting under the provisions of one of the following National Emergency Plans: National Emergency Plan for Nuclear Accidents Details of specific actions to be taken in the event of a local radiological emergency or the activation of the National Emergency Plan for Nuclear Accidents are detailed in the Protocol for Multi-Agency Response to Radiological/ Nuclear Emergencies (in Draft). See the link below for the National Emergency Plan for Nuclear Accidents National Public Health (Infectious Diseases) Plan Details of specific actions to be taken in the event of an activation of the National Public Health (Infectious Diseases) Plan are detailed in the Protocol for Multi-Agency Response to Emergencies arising from Infectious Diseases Pandemics (in Draft). See the link below for the National Public Health (Infectious Diseases) Plan Animal Health Plan Galway County Council has appointed a Local Authority Veterinary Inspector (LAVI) to provide advice and assistance in the event of an outbreak of an infectious animal disease within Co. Galway. In addition to this a number of guidance documents have been prepared by the Department of Agriculture, Fisheries & Food which provide guidance on the role of Galway County Council during an outbreak. A Foot and Mouth Disease (FMD) Operations Manual is currently in circulation and has been distributed to all Local Authorities.. This manual contains information on how a response should be conducted on both National and Local level and the role of Galway County Council during an outbreak of FMD. Page 89 of 399

90 A list of contingency measures has been drawn up by the Department of Agriculture in relation to an Avian Flu Outbreak in Ireland. In addition to this, guidance has been released and distributed to all Local Authorities on whole House Gassing of Poultry in response to an Outbreak of Avian Influenza and the role which the fire service will conduct during an outbreak. All relevant Fire Services Personnel have received vaccinations as required by the Avian Flu Protocol Activation of the Plan on Request of the Irish Coast Guard. As Galway has a very long Atlantic Coastline, this Major Emergency Plan may be activated by Galway County Council in response to a request from the Irish Coast Guard following a threatened or actual emergency in the Irish Maritime Search and Rescue Region Activation of the Plan on Request of a Minister of Government. The Major Emergency Plan of Galway County Council may be activated in response to a request from a Minister of Government in light of an emergency/crisis situation. National Emergency Management Public Health, Government, Marine, Nuclear, Animal Health Regional Co-Ordination Local Co-Ordination Galway County Council Plans HSE Plans An Garda Síochána Plans Private Sector Plans Utilities Plans Other Plans Fig 10.1 Page 90 of 399

91 Section 11 - Severe Weather Plans 11.1 Sub-Plans for Responding to Severe Weather Emergencies Severe weather emergencies may involve significant threats to infrastructure and support may be required for vulnerable sections of the community. It has been pre-determined that Local Authorities are the lead agency for co-ordinating the response to severe weather events. Arrangements have also been put in place by Met Éireann to issue public service severe weather warnings to the Local Authorities. The target time for the issuing of a warning is 24 hours before the start of the event, but a warning may be issued up to 48 hours in advance when confidence is high. On Fridays before a holiday period it may be appropriate to issue a preliminary warning or weather watch to Local Authorities. Not all severe weather events will be major emergencies, but the principles and arrangements for co-ordinated response to major emergencies should inform all response agencies to severe weather events. Local Authorities should ensure that effective arrangements are in place to receive and respond promptly to public service severe weather warnings issued by Met Éireann. The Local and/or Regional Co-ordination Centres for Major Emergency Management may be activated to manage the response to a severe weather event, whether a major emergency is declared or not Flooding Emergencies Galway County Council Flood Sub-plan caters for Flooding Emergencies Severe Weather Conditions (excluding Flooding Emergencies). Galway County Council Severe Weather Sub-plan caters for weather related emergencies other than flooding. Page 91 of 399

92 Page 92 of 399

93 Section 12 - Site and Event Specific Arrangements and Plans 12.1 Site/Event Specific Emergency Plans. As a consequence of the Risk Assessment process detailed in Section 3 of this Plan a number of sites and events have been identified as requiring site and event specific plans. They are as follows: External Emergency Plan for Galway Harbour Major Incident Plan - Aviation Galway Races Plan completed annually by the Galway Race Committee and submitted to Galway County Council for information. PDA for incident at Race Course in place. Galway Air Show Plan completed annually by the Air Show Committee and submitted to the Fire Service for approval. There is a PDA for an incident at the Air Show in place. Non-Routine Music Events The Plan is completed prior to the event. Galway County Council personnel have an input into the planning of the event SEVESO Sites. Galway has two Upper Tier SEVESO sites - (Topaz formerly ENWest fuel Depot) and Chemoran, which require an External Emergency Plan. A Plan exists for the Topaz fuel storage sites on the docks called Seveso External Emergency Plan and the Chemoran plan is being prepared at present, which is an appendix to the Galway City Council MEP. The following are the Seveso sites in Galway City and County: SEVESO SEVESO Upper Tier Upper Tier Topaz (formerly EN WEST) :Bulk storage of Petroleum products Chemoran: Manufacture and Storage of Chemicals There is one lower tier site in Galway County Council functional area. It is: SEVESO Lower Tier Tynagh Energy Ltd. Page 93 of 399

94 Page 94 of 399

95 Section 13 - The Recovery Phase 13.1 Support for Individuals and Communities As the incident progresses towards the recovery phase, the emergency services will need to consider a formal handover to Galway County Council in order to facilitate the Councils leading role in the return to normality, the rehabilitation of the community and restoration of the environment. Although the emergency response stage may have passed, the recovery stage is also important and includes consideration of many strategic issues, which need to be addressed, at both individual principal response agency and inter-agency level, during this phase. The recovery phase can typically include: Assisting the physical and emotional recovery of victims; Providing support and services to persons affected by the emergency; Clean-up of damaged areas; Restoration of infrastructure and public services; Supporting the recovery of affected communities; Planning and managing community events related to the emergency; Investigations/inquiries into the events and/or the response; Restoring normal functioning to the principal response agencies; and Managing economic consequences. A structured transition from response to recovery is critical for agencies, both collectively and individually. The recovery stage may be as demanding on Galway County Council resources and staff of the individual agencies as the emergency itself, as work may extend for a considerable time after the incident Supporting Individuals and Communities Affected by the Emergency Following an emergency incident, assistance may be required by the victims of the emergency not only those directly affected, but also family and friends, who may suffer bereavement or anxiety. A major emergency will have a serious effect on a community. The recovery phase should provide support and long term care for individuals involved in the incident and the communities affected by the incident. It is imperative that Galway County Council restores its critical service to a preemergency state as quickly and efficiently as possible. It is in the later stages of a major incident (the recovery period and return to normality) that Galway County Council s involvement may be prolonged and extensive. The services and staff the Council may be able to provide are based upon a wide range of skills and resources drawn from its day-to-day operations such as: Technical and engineering advice; Page 95 of 399

96 Building control; Road services; Public health and environmental issues. Provision of reception centres; Re-housing and accommodation needs; Transport. Social services; Psychosocial support; Help lines; and Welfare and financial needs. There are specific requirements for each agency in the recovery process. These requirements are: Local Authority Clean-up; Rebuilding the community and infrastructure; Responding to community welfare needs (e.g. housing); and Restoration of services. An Garda Síochána Identification of fatalities; Preservation and gathering of evidence; Investigation and criminal issues; Dealing with survivors; Dealing with relatives of the deceased and survivors; and Provision of an appropriate response to the immediate public need. Health Service Executive Provision of health care and support for casualties and survivors; Support for relatives of casualties and survivors; Responding to community welfare needs; and Restoration of health services Public Appeals and External Aid There is a need for the co-ordination of emerging recovery issues, such as managing public appeals and external aid, from the earliest stages of the response phase. For this reason, the arrangements for co-ordination of response should continue to operate during the transition from response stage to recovery stage. At a point when the issues on the agendas of Co-ordination Groups are largely recovery focussed, it may be appropriate to re-title the group as the Local, Regional or National Recovery Co-ordination Group. From the earliest stage, it may be appropriate also for the Local, Regional or National Coordination Group to appoint a Recovery Working Group to plan ahead. It is recommended that Galway s County Councils Crisis Management Team will continue to function until the issues arising in the response phase are more appropriately Page 96 of 399

97 dealt with by the agency s normal management processes. In future such aid will be dispensed through established support networks under the guidance of the Department of Social and Family Affairs or the Health Authority Clean-Up In the aftermath of an emergency the clean-up operation has been assigned to the Local Authority. The removal of debris and contaminated waste is one of concern. Galway County Council in consultation with the EPA and specialist companies should commence clean up of a site as soon as possible but without hindering the investigation process. Careful consideration must be provided for the removal of decontaminated debris to locations that will not affect communities Clean up of Sites / Removal of Debris / Decontamination of Sites of Emergency and the Council s Role in this. Galway County Council will ensure that the holder of waste material or polluting matter will be responsible for the clean-up of sites, the removal of debris and the decontamination of site. Following an incident, the holder of waste material or polluting matter shall carry out a Risk Assessment in order to limit or prevent a risk to public health and safety and/or environmental pollution. The Risk Assessment shall identify the hazards created as a result of the incident (both direct and indirect), all potential receptors and the possible interconnecting pathways. It shall quantify the level of risk associated with the site (based on the significance of the hazard and the sensitivity of the identified receptors) and recommend remedial measures which shall be approved by Galway County Council. The selection of remedial measures is dependent on the results of the quantitative risk assessment which will be site specific. It should be noted that prior to the risk assessment it shall be assumed that the waste material or polluting matter shall be removed from the site unless it can be demonstrated that an alternative provides greater protection to public health and the environment. There are a number of Risk Assessment approaches and tools available. Agreement on the most appropriate response shall be sought from Galway County Council at the outset Restoration of Infrastructure and Services. Galway County Council will ensure that its critical services are restored as quickly as possible. A Business Continuity Plan has been drawn up to meet these demands Procedures and Arrangements for Monitoring the Recovery Phase The co-ordination of emerging recovery issues may arise on the agendas of the Local, Regional or National Co-ordination Groups from the earliest stages of the response phase. For this reason, the arrangements for co-ordination of response should continue to operate during the transition from response stage to recovery stage. At a point when the issues on Page 97 of 399

98 the agendas of Co-ordination Groups are largely recovery focused, it may be appropriate to re-title the group as the Local, Regional or National Recovery Co-ordination Group. From the earliest stage, it may be appropriate also for the Local, Regional or National Coordination Group to appoint a Recovery Working Group to plan ahead. It is recommended that the Crisis Management Team should continue to function until the issues arising in the response phase are more appropriately dealt with by the agency s normal management processes Liaison with Utilities The utility companies may need to be mobilised in the recovery phase in order to provide essential services such as gas, water and electrical supplies and communications facilities. The senior representative of the utilities companies will liaise directly with the controller of operations of Galway County Council who will remain in consultation with the on-site co-ordinator Determining Priorities. The demands of a major emergency will impact heavily on resources, both human and material, of the responding agencies. Consideration needs to be given to managing the conflicting demands of the immediate emergency response, the longer term recovery and the maintenance of normal services. Priorities will be decided by the On-site and Local Co-ordination Centres and The Crisis Management Team to ensure that the Critical Services are prioritised i.e. hospitals, water supply, food, communications, etc. Furthermore, the Crisis Management Team will ensure that all appropriate business continuity plans are implemented and key actions established Protection against Continuing Hazards. The Recovery phase of the emergency may extend for days or weeks after the Major Emergency has been stood down. This phase may involve Galway County Council staff working in the field on clean up or restoring council services to the effected areas. During this phase the senior staff member of each council section should be aware of hazards that arise as the situation changes and as such should periodically carry out a dynamic risk assessment to ensure the continuing safety of his/her and all council staff. Page 98 of 399

99 Section 14 - Review of the Major Emergency Plan 14.1 Annual Internal Review of the Major Emergency Plan. An internal review of the Major Emergency Plan will be undertaken by Galway County Council on an annual basis, the review should be held every September or on the annual date of implementing the plan and also following any exercises or incidents. The review should include; Updating the roles of individuals that hold key positions in the Major Emergency plan. Updating the risk holders within the functional area of Galway County Council. Update names and numbers of utility companies, private companies etc. Review current risk assessments and update as required. Plan exercises External Review of the Major Emergency Plan. An external review of the Major Emergency Plan will be undertaken by Galway County Council in partnership with the other principal response agencies at a local level on an annual basis after the internal review has been competed This review will then be validated by the Western Regional Steering Group. The review will be based on lessons learned from the internal review and also lessons learned arising from exercises held throughout the year Regional Level Review. Each principal response agency s Major Emergency Plan should be reviewed and validated annually by the relevant Regional Steering Group on Major Emergency Management. This will include updating and amending the plans as mentioned in section 14.1 of this document. Each agency s appraisal should also be reviewed and validated by DoECLG in the case of Galway County Council and by the national headquarters, in consultation with the parent Department, in the case of Divisions of An Garda Síochána and Health Service Executive Areas, in accordance with the normal appraisal/reporting relationships within that sector. Any issues arising from the review should be referred back to the principal response agency for appropriate action. In cases of disagreement between a principal response agency and a Regional Steering Group, the National Steering Group should be consulted and should decide on the issue. The regional level report will also be reviewed and validated by the National Steering Group. Any issues arising from the review should be referred back to the Regional Steering Group on Major Emergency Management for appropriate action. Page 99 of 399

100 Review of the MEP by the Department of the Environment, Heritage and Local Government. In addition to Galway County Council s Major Emergency Plan being reviewed locally and regionally on an annual basis it must also be reviewed and validated by the Department of the Environment, Heritage and Local Government. Any issues arising from the review should be referred back to Galway County Council for appropriate action Review after every Activation of the Plan. When the incident has ended, each of the services and sections of Galway County Council involved in the incident will hold a series of operational debriefs. Initially these will be confined to each particular service, but later a multi-section debrief will be held within Galway County Council and lessons learned will be incorporated into this Manual and other service manuals, as appropriate. Multi-agency debriefs should consider the contribution provided by other, nonemergency service agencies to expand the knowledge and learning process that debriefs should collate. This is notwithstanding the potential conflict of interest that may result in later investigations. This aspect should be considered when inviting agencies other than emergency services to the debrief. Page 100 of 399

101 Section 15 - Appendices Below is the list of Appendices to Galway County Council Major Emergency Plan. Appendix 1 Distribution List 2 Glossary of Terms Appendix 3 Activation of the Plan and Major Emergency Mobilisation Porcedures 3A Activation of this Major Emergency Plan 3B Galway County Council Key Roles Mobilisation Procedure 3C Key Roles Mobilisation List 3D Crisis Management Team Mobilisation Procedure 3E Local Co-ordination Group Mobilisation Procedure 3F Directorate of Housing Mobilisation Plan 3G Directorate of Roads and Transportation Mobilisation Plan 3H Directorate of Water and Environment Mobilisation Plan 3J Directorate of Cultural and Corporate Affairs Mobilisation Plan 3K Information Systems Mobilisation Plan 3L Directorate of Community, Enterprise and Economic Development Mobilisation Plan 3M Directorate of Planning and Sustainable Development Mobilisation Plan 3N Mobilisation Procedure for the Civil Defence 3O Proforma for Notification of DoECLG Appendix 4 Persons Authorised to Declare a Major Emergency Appendix 5 Communication Plan Appendix 6 Co-ordination Centres Appendix 7 Information management system Appendix 8 Key Roles and Decision Making Mandates 8A Mandate of the Controller of Operations 8B Mandate of the On-Site Co-ordinator 8C Mandate of the Local Co-ordination Group and Chair 8D Mandate of the Crisis Management Team and Chair 8E Mandate of the Regional Co-ordination Group and Chair 8F Mandate of the Information Management Officer/Team 8G Mandate of the Media Liaison Officer 8H Mandate of the Action Management Officer Appendix 9 Determination of the Lead Agency Appendix 10 Site Management Plan / Arrangements Appendix 11 Identification of Personnel at the Site of a Major Emergency Appendix 12 Mandates of the Principal Response Agency Appendix 13 Hazardous Materials Appendix 14 Countermeasures for Response to Nuclear Accidents Appendix 15 Evacuation / Protecting Threatened Populations Page 101 of 399

102 Appendix 16 On site welfare Appendix 17 Managing with Media Sub Plan Appendix 18 Mass Fatalities Appendix 19 Severe weather Sub Plan Appendix 20 On site Health and Safety Appendix 21A Contact Officers in Galway County Council Appendix 21B Contact Officers in Galway Fire and Rescue Service Appendix 21C Contact Officers by Electoral/Engineering Areas in Galway County Council Appendix 21D Contact Water/Sewerage Scheme Caretakers in Galway County Council Appendix 21E Defence Forces Contact Numbers Appendix 21F Contact Officers In Principal Response Agencies Appendix 21G Contact Officers in Government Departments, State Agencies and Private Concerns Appendix 21H Contact Officers in Voluntary Agencies Appendix Appendix Appendix Appendix Appendix Plan for Regional Level Co-ordination Memorandum of Understanding between Local Authorities and the EPA Regional Media Plan Local Risk Assessments List of Reference Documents Page 102 of 399

103 Appendix 1 - Distribution List Copy No. s 1a & 1b 2a & 2b 3a 3h 4a & 4b 5a 5c 6a 6f 7a 7f 8a 8p 9a 9q 10a-11d 12a 13a 14a 15a 15l 16a 17a 18a 19a 20a 21a 22a 23a 24a 25a 26a 27a 28a 29a 30a 31a 32a 33a 34a 35a LOCAL AUTHORITY Galway County Manager Galway City Manager Directors of Services Head of Finance Head of Information Technology Senior Executive Officers Senior Engineers Senior Executive Engineers Area Engineers Chief Fire Officer for distribution within the Fire Service Civil Defence Officer Pollution Officer Risk Controller Administrative Officers Machinery Yard GARDAI Chief Superintendent, Mill Street Garda Station Superintendent, Mill Street Garda Station Superintendent, Salthill Garda Station Superintendent, Tuam Garda Station Superintendent, Ballinasloe Garda Station Superintendent, Gort Garda Station Superintendent, Loughrea Garda Station Superintendent, Clifden Garda Station Communications Room, Mill Street Garda Station HEALTH SERVICE EXECUTIVE Regional Director of Operations, HSE Chief Emergency Management Officer, HSE Hospital Manager, UCHG Hospital Manager, Portiuncula, Ballinasloe Manager of Galway Primary, Community & Continuing Care OTHER LOCAL AUTHORITIES Galway City Council Clare County Council Mayo County Council Offaly County Council Roscommon County Council Page 103 of 399

104 36a 37a Tipperary NR County Council Westmeath County Council OTHER AGENCIES 38a Department of the Environment, Heritage & Local Government, Custom House, Dublin 1. 39a Department of Health & Children 40a Department of Defence 41a Department of Justice 42a Officer Commanding, Dún Uí Mhaoilíosa, Renmore, Galway 43a Iarnród Éireann, Galway 44a Iarnród Éireann, Head Office, Connolly Station, Dublin 1. 45a & 45b Eircom, Galway 46a Electricity Supply Board, Galway 47a & 47b Galway Airport, Carnmore, Co. Galway 48a Aer Arann, Indreabhán 49a Galway Harbour Company, Galway 50a Leeside Oil Terminal Co. Ltd., Galway 51a Irish Shell Ltd., Galway 52a Bord Gáis 53a Bus Éireann, Galway 54a EPA 55a HSA Page 104 of 399

105 Appendix 2 - Glossary of Terms and Acronyms Glossary of Terms Ambulance Loading Point Body Holding Area An area, close to the Casualty Clearing Station, where casualties are transferred to ambulances for transport to hospital. An area, under the control of An Garda Síochána, where the dead can be held temporarily until transferred to a Mortuary or Temporary Mortuary. Business Continuity The processes and procedures an organisation puts in place to ensure that essential functions can continue during and after an adverse event. Casualty Casualty Bureau / Casualty Information Centre Casualty Clearing Station Casualty Form Civil Protection Any person killed or injured during the event. (For the purpose of the Casualty Bureau it also includes survivors, missing persons and evacuees). Central contact and information point, operated by An Garda Síochána, for all those seeking or providing information about individuals who may have been involved. The area established at the site by the ambulance service, where casualties are collected, triaged, treated and prepared for evacuation. A standard form completed in respect of each casualty and collated in the Casualty Bureau. The term used in the European Union to describe the collective approach to protecting populations from a wide range of hazards. Page 105 of 399

106 Collaboration Command Control Controller of Operations Co-operation Co-ordination Cordons Crisis Management Team Danger Area Decision Making Mandate Decontamination Working jointly on an activity. The process of directing the operations of all or part of a particular service (or group of services) by giving direct orders. The process of influencing the activity of a service or group of services, by setting tasks, objectives or targets, without necessarily having the Authorities to give direct orders. The person given Authorities by a principal response agency to control all elements of its activities at and about the site. Working together towards the same end. Bringing the different elements of a complex activity or organisation into an efficient relationship through a negotiated process. The designated perimeters of an emergency site, with an Outer Cordon, an Inner Cordon, a Traffic Cordon and a Danger Area Cordon, as appropriate. A strategic level management group, which consists of senior managers from within the principal response agency, which is assembled to manage a crisis and deal with issues arising for the agency both during the emergency and the subsequent recovery phase. An area where there is a definite risk to rescue personnel, over and above that which would normally pertain at emergency operations Establishes the envelopes of empowered activity and decision-making to be expected, without references to higher authorities. A procedure employed to remove hazardous materials from people and equipment. Page 106 of 399

107 Emergency Response Evacuation Evacuation Assembly Point Friends and Relatives Reception Centre The short term measures taken to respond to situations which have occurred. The process whereby people are directed away from an area where there is danger, whether immediate or anticipated. A building or area to which evacuees are directed for onward transportation. A secure area, operated by An Garda Síochána, for the use of friends and relatives arriving at or near the site of the emergency. Garda Code Instructions A document containing instructions, legislation, processes and procedures in respect of the day-to-day management of An Garda Síochána. Hazard. Hazard Identification Hazard Analysis Holding Area Hospital Casualty Officer Impact Any phenomenon with the potential to cause direct harm to members of the community, the environment or physical infrastructure, or being potentially damaging to the economic and social infrastructure A stage in the Risk Assessment process where potential hazards are identified and recorded. A process by which the hazards facing a particular community, region or country are analysed and assessed in terms of the threat/risk which they pose. An area at the site, to which resources and personnel, which are not immediately required, are directed to await deployment. The Member of An Garda Síochána responsible for collecting all information on casualties arriving at a receiving hospital. The consequences of a hazardous event being realised, expressed in terms of a negative impact on human welfare, damage to the environment or the physical Page 107 of 399

108 infrastructure or other negative consequences. Information Management Officer Information Management System Investigating Agencies Lead Agency A designated member of the support team of a principal response agency who has competency/training in the area of information management. A system for the gathering, handling, use and dissemination of information. Those organisations with a legal duty to investigate the causes of an event. The principal response agency that is assigned the responsibility and mandate for the coordination function. Likelihood Local Co-ordination Centre Local Co-ordination Group The probability or chance of an event occurring. A pre-nominated building, typically at county or sub-county level, with support arrangements in place, and used for meetings of the Local Co-ordination Group. A group of senior representatives from the three principal response agencies (An Garda Síochána, HSE and Local Authorities) whose function is to facilitate strategic level co-ordination, make policy decisions, liaise with regional/national level coordination centres, if appropriate, and facilitate the distribution of information to the media and the public. Major Emergency The range of measures taken under Management the five stages of the emergency management paradigm. Major Emergency Plan Major Emergency A plan prepared by one of the Principal Response Agencies. Any event which, usually with little or no warning, causes or threatens death or injury, Page 108 of 399

109 serious disruption of essential services, or damage to property, the environment or infrastructure beyond the normal capabilities of the principal emergency services in the area in which the event occurs, and requiring the activation of specific additional procedures to ensure effective, co-ordinated response. Media Centre Media Holding Statements Mitigation Mutual Aid National Emergency On-Site Coordinator On-Site Coordination Centre On-Site Co-ordination Group A building/area specifically designated for use by the media, and for liaison between the media and the principal response agencies. Statements that contain generic information that has been assembled in advance, along with preliminary incident information that can be released in the early stages of the emergency. Apart of risk management and includes all actions taken to eliminate or reduce the risk to people, property and the environment from the hazards which threaten them. The provision of services and assistance by one organisation to another. A centre designated for inter-departmental co-ordination purposes. The person from the lead agency with the role of coordinating the activities of all agencies responding to an emergency. Specific area/facility at the Site Control Point where the On-Site Co-ordinator is located and the On-Site Coordination Group meet. Group that includes the On-Site Coordinator and the Controllers of Operations of the other two agencies, an Information Management Officer, a Media Liaison Officer and others as appropriate. Page 109 of 399

110 Operational Level Principal Emergency Services (PES) The level at which the management of hands-on work is undertaken at the incident site(s) or associated areas. The services which respond to normal emergencies in Ireland, namely An Garda Síochána, the Ambulance Service and the Fire Service. Principal Response The agencies designated by the Agencies (PRA) Government to respond to Major Emergencies i.e. An Garda Síochána, the Health Service Executive and the Local Authorities. Protocol Receiving Hospital Recovery A set of standard procedures for carrying out a task or managing a specific situation. A hospital designated by the Health Service Executive to be a principal location to which major emergency casualties are directed. The process of restoring and rebuilding communities, infrastructure, buildings and services. Regional Co-ordination Centre Regional Co-ordination Group Rendezvous Point (RVP) A pre-nominated building, typically at regional level, with support arrangements in place and used by the Regional Coordination Group. A group of senior representatives of all relevant principal response agencies, whose function is to facilitate strategic level co-ordination at regional level. The Rendezvous Point is the location to which all resources responding to the emergency site are directed in the first instance. An Garda Síochána will organise the Rendezvous Point. Other services may have one of their officers present to direct Page 110 of 399

111 responding vehicles into action or to that service s Holding Area. Response Resilience Rest Centre Risk Risk Assessment Risk Holders Risk Management Risk Matrix Risk Regulators Scenario The actions taken immediately before, during and/or directly after an emergency. The term used to describe the inherent capacity of communities, services and infrastructure to withstand the consequences of an incident, and to recover/restore normality. Premises where persons evacuated during an emergency are provided with appropriate welfare and shelter. The combination of the likelihood of a hazardous event and its potential impact. A systematic process of identifying and evaluating, either qualitatively or quantitatively, the risk resulting from specific hazards. Organisations and companies, which own and/or operate facilities and/or services where relevant hazards are found, such as Airlines, Chemical Manufacturers, etc. Actions taken to reduce the probability of an event occurring or to mitigate its consequences. A matrix of likelihood and impact on which the results of a risk assessment are plotted. Bodies with statutory responsibility for the regulation of activities where there are associated risks, such as the Health and Safety Authorities, the Irish Aviation Authorities, etc. A hypothetical sequence of events, usually based on real experiences or on a projection of the consequences of hazards identified during the risk assessment process. Page 111 of 399

112 SEVESO sites Site Casualty Officer Site Control Point Site Medical Officer Industrial sites that, because of the presence of dangerous substances in sufficient quantities, are regulated under Council Directives 96/82/EC and 2003/105/EC, commonly referred to as the Seveso II Directive. The Member of An Garda Síochána with responsibility for collecting all information on casualties at the site. The place at a major emergency site from which the Controllers of Operations control, direct and co-ordinate their organisation s response to the emergency. The medical officer with overall medical responsibility at the site, who will liaise with the health service Controller of Operations on all issues related to the treatment of casualties. Site Medical Team A team drawn from a pre-arranged complement of doctors and nurses, with relevant experience and training, which will be sent to the site, if required. Site Management Plan Standard Operating Procedures Support Team Strategic Level The arrangement of the elements of a typical major emergency site, matched to the terrain of the emergency, as determined by the On- Site Co-ordination Group. Sets of instructions, covering those features of an operation that lend themselves to a definite or standardised procedure, without loss of effectiveness. A pre-designated group formed to support and assist individuals operating in key roles, such as On-Site Co-ordinator, Chair of Local Co-ordination Group, etc. The level of management that is concerned with the broader and long-term implications of the emergency and which establishes the Page 112 of 399

113 policies and framework within which decisions at the tactical level are taken. Survivor Reception Centre Tactical Level Temporary Mortuary Triage Secure location to which survivors, not requiring hospital treatment, can be taken for shelter, first aid, interview and documentation. The level at which the emergency is managed, including issues such as, allocation of resources, the procurement of additional resources, if required, and the planning and co-ordination of ongoing operations. A building or vehicle adapted for temporary use as a mortuary in which post mortem examinations can take place. A process of assessing casualties and deciding the priority of their treatment and/or evacuation. Page 113 of 399

114 Glossary of Acronyms AAIU CAMP CCBRN CMT ECO EECO EOD ICG METHANE MOU NEPNA NOTAM PDF PES PRA RSFO RVP SAR SECO Air Accident Investigation Unit Computer Aided Mobilisation Project Conventional Explosive, Chemical, Biological, Radiological or Nuclear Crisis Management Team Emergency Control Operator Executive Emergency Communications Officer Explosives Ordnance Disposal Irish Coast Guard Major Emergency Declared Exact Location of the emergency Type of Emergency (Transport, Chemical etc) Hazards present and potential Access/egress routes Number and Types of Casualties Emergency services present and required Memorandum of Understanding National Emergency Plan for Nuclear Accidents Notice to Airmen Permanent Defence Forces Principal Emergency Services Principal Response Agency Rostered Senior Fire Officer Rendezvous Point Search and Rescue Senior Emergency Control Officer Page 114 of 399

115 SLA SOP VIP WRCC Service Level Agreement Standard Operating Procedure Very Important Person Western Regional Control Centre Page 115 of 399

116 Page 116 of 399

117 Appendix 3 Activation of the Plan /Major Emergency Mobilisation Procedures The Appendices listed below contain the Procedure for Activating the Galway County Council Major Emergency Plan and the Mobilisation Procedures for the Key Roles in Major Emergency Management and the various sections and Directorates with Galway County Council. Appendix Number Appendix 3A Appendix 3B Appendix 3C Appendix 3D Appendix 3E Appendix 3F Appendix 3G Appendix 3H Appendix 3J Appendix 3K Appendix 3L Appendix 3M Appendix 3N Appendix 3O Title Activation of the Major Emergency Plan Galway County Council Mobilisation Procedure Key Appointment Mobilisation List Crisis Management Mobilisation Procedure Local Co-ordination Group Mobilisation Procedure Directorate of Housing Mobilisation Procedure Directorate of Roads and Transportation Mobilisation Procedure Directorate of Environment and Water Mobilisation Procedure Directorate of Corporate and Cultural Affairs Mobilisation Procedure Information Systems Mobilisation Procedure Directorate of Community, Enterprise and Economic development Mobilisation Procedure Directorate of Planning and Sustainable Development Mobilisation Procedure Civil Defence Mobilisation Procedure Proforma For Notification of DoECLG Page 117 of 399

118 Appendix 3A Galway County Council MEP Activation Procedure Galway County Council Activation of Major Emergency Plan Contact the West Region Communication Centre in Castlebar Declaration of Major Emergency by Authorised Officer of Galway County Council The authorised officer of Galway County Council shall Notify the West Region Communications Centre(WRCC(Fire)) of the Declaration of the Major Emergency using the following numbers: WRCC Fire Telephone Number Back up Number Castlebar If this number is not answered use 112/999 as an alternative The officer will use the following message format: This is.. (Name, rank and service).. A... (Type of incident)... has occurred/is imminent at (Location)... As an authorised officer I declare that a major emergency exists. Please activate the mobilisation arrangements in the Galway County Council Major Emergency Plan. After the declaration is made the authorised officer should use the mnemonic METHANE to structure and deliver an information message. M E T H A N E Major Emergency Declared Exact Location of the emergency Type of Emergency (Transport, Chemical, etc.) Hazards, present and potential Access/egress routes Number and types of Casualties Emergency services present and required Page 118 of 399

119 Declared by Galway County Council Advise other PRA s Where the initial declaration of the Major Emergency is made by Galway County Council, WRCC(Fire) as part of pre-set actions, will notify the other two Principal Response Agencies(PRAs), An Garda Síochána & HSE West, of the declaration and provide information as available, using the following numbers: HSEWest Telephone Number Back up Number Castlebar Garda Div. HQ at: Telephone Number Back up Number Galway If these numbers are not answered use 999/122 as an alternative. The operator shall use the following message format: This is.. (Name, rank) in the West Region Communications Centre, Castlebar. Galway County Council has activated it s Major Emergency Plan. The operator will then use the mnemonic METHANE to structure and deliver the information message. M E T H A N E Major Emergency Declared Exact Location of the emergency Type of Emergency (Transport, Chemical, etc.) Hazards, present and potential Access/egress routes Number and types of Casualties Emergency services present and required Declared by other PRA Galway County Council Confirms Activation When WRCC(Fire) receives notification of a Major Emergency from another PRA, WRCC(fire) as part of pre-set actions, will confirm to the other two Principal Response Agencies involved via their Communications Centres that the Galway County Council Major Emergency Plan has been activated. The operator shall use the following message format: This is.. (Name, rank) in the West Region Communications Centre. We have received a call from (HSE or An Garda Síochána) that a Major Emergency has been declared. The Galway County Council Major Emergency Plan has now been activated. Page 119 of 399

120 Appendix 3B Galway County Council Mobilisation Procedure WRCC will contact the designated people to fill the various Key Roles listed in Appendix 3C and the Crisis Management Team. If there is no response from the designated appointment holder WRCC will then move down the list of alternatives for the various appointments. Each Section of Galway County Council has its own specific Mobilisation Procedure listed as subsections to this Appendix. Once the senior person of the section is mobilised in response to the major emergency he/she will then implement that sections mobilisation procedure as necessary. On declaration of a major emergency WRCC will contact each individual on the Major Emergency Contact List who will then commence preparations for dealing with the major emergency. Mobilisation of Galway County Council personnel. In the event of a major emergency the most important aspect of initial mobilisation is to ensure that the On-site Co-ordination Group are informed of and mobilised to the incident as quickly as possible. Therefore WRCC will contact the following personnel in order (see pers listed in Appendix 3C). The Controller of Operations or designated Alternative. The Onsite information Manager or designated Alternative. The Log keeper or designated Alternative assigned to record events and decisions as they occur. The onsite Media Liaison officer or designated Alternative. The County Manager - who will be the Council representative on the Local Coordination Group. The Chair of the Crisis Management Team who will contact and mobilise the remainder of the crisis management team. (as per Appendix 3D Below) The pre-designated facilities manager whose responsibility it is to prepare and set up the Crisis Management area and Local Co-ordination Centre. The facilities manager will contact and mobilise personnel required to assist him in setting up the co-ordination centre for operation. For example After working hours The pre-designated caretaker who will immediately proceed to Áras an Chontae and open the building in preparation for the arrival of the Crisis Management Team and representatives of the other PRAs on the Local Co-ordination Group. General operatives to assist in the moving of tables, chairs and any other furniture. Page 120 of 399

121 IT personnel to establish an IT network, set up a video conferencing capability, set up telephone and radio communications, and set up TVs and any other IT and telecommunications equipment. Personnel to act as security in order to restrict access to the local coordination centre. If the emergency occurs during working hours the facilities manager will organise the removal of all vehicles from the rear of Áras an Chontae to facilitate the parking of vehicle belonging to the other PRAs responding to the emergency and also the many press vehicles that will attend. The Facilities manager will also arrange to have the barriers to the Car Park left open and have personnel posted at the barrier to restrict access. Once the Controllers of Operations for the three PRAs have assembled on site they will decide as to which agency will assume the role of lead agency. If it is decided that Galway County Council will exercise the role of lead agency then WRCC will initiate the Mobilisation procedure for the local Co-ordination Centre (Appendix 3E) and contact the following individuals. Civil Defence Officer. Appendix 3N The Area Engineer for the Area in which the Incident occurs. The area engineer will mobilise county council personnel as required. (Appendix 21C) The Information Management Officer for the local Co-ordination Centre. (Appendix 3C) The Action Manager for the Local Co-ordination Centre. (Appendix 3C) The Media Liaison Officer for the Local Coordination Centre. (Appendix 3C) The Rostered Senior Officer Panel. (Appendix 21B) Page 121 of 399

122 Appendix 3C Key Roles Mobilisation List APPOINTMENT: NAME: TELEPHONE NUMBER: MOBILE Controller of Operations HOME: (091) unless otherwise stated OFFICE: (091) unless otherwise stated Evan Molloy Alternative Eugene Cummins Alternative Liam Gavin Alternative Michael Dolly Alternative Maire Ní Chionna / Alternative Michael Raftery / Alternative Jim Cullen Onsite Information Brendan Qualter Manager Alternative Michael Cunningham Alternative Frankie Dolan Alternative Mark Flannery Alternative Barry McKeown Onsite Radio Operator Alternative Alternative Onsite Logkeeper Alternative Alternative Onsite Media Liaison Officer Alternative Bríd Dooley Page 122 of 399

123 APPOINTMENT: NAME: TELEPHONE NUMBER: MOBILE Security Personnel HOME: (091) unless otherwise stated OFFICE: (091) unless otherwise stated Terry Curley Thomas Murray Caretaker on Call County Manager Martina Moloney Alternative Kevin Kelly Crisis Management Kevin Kelly Team Alternative Eugene Cummins Alternative Frank Gilmore Michael Timmins Gerard Mullarkey Bríd Dooley Information Manager (Crisis Management) Nuala Heffernan M.J. Walsh Eimear Dolan Tony McInerney Media Liaison (LCC) Michael Owens or Page 123 of 399

124 APPOINTMENT: NAME: TELEPHONE NUMBER: MOBILE Information Team (LCC) HOME: (091) unless otherwise stated OFFICE: (091) unless otherwise stated Mark O Donnell Alternative Action Manager (LCC) Jean Brann Log Keeper (LCC) Facilities Manager Steven Lally Alternative Enda Moloney Alternative John Keane IT Manager Assumpta Francis Alternative Mark O Donnell Comms Personnel Michael Martyn Alternative Page 124 of 399

125 Appendix 3D Crisis Management Team Mobilisation Procedure Mobilisation of the Crisis Management Team Immediately on activation of the major emergency plan WRCC will contact the Chair of the Crisis Management Team who will then contact the next two members of the Crisis Management Team. This process will cascade downwards as per the diagram below. The Crisis Management Team will then report to the Council Chambers in Arás an Chontae. Kevin Kelly Or Alternative Frank Gilmore Or Alternative Eugene Cummins Or Alternative Ger Mullarkey Or Alternative Michael Timmins Or Alternative Brid Dooley Or Alternative Should a member of the Crisis Management Team require any or his/her staff to support the Crisis Management function, these support personnel will be mobilised using the Directorate or Section Mobilisation Plans as detailed in Appendix 3 Below is a list of the members of the Crisis Management Team and their designated Alternatives. Page 125 of 399

126 NAME: APPOINTMENT: TELEPHONE NUMBER: MOBILE HOME: (091) unless otherwise stated OFFICE: (091) unless otherwise stated Kevin Kelly Director of Services Eugene Cummins Director of Services Frank Gilmore Director of Services Michael Timmins Senior Engineer Gerard Mullarkey Head of Finance Bríd Dooley Senior Executive Officer Page 126 of 399

127 Appendix 3E Local Co-ordination Group Mobilisation Procedure Local Co-ordination Group Mobilisation Procedure WRCC(Fire) will notify all persons listed on Appendix 3C that a Major Emergency has occurred. WRCC(Fire) will contact the Controller of Operations and query which agency is the Lead Agency If Galway County Council is the Lead Agency, WRCC(Fire) will contact the Representative on the Local Co-Ordination Group and inform him that Galway County Council is the Lead Agency and he/she will be Chairing the Local Co-Ordination Group. WRCC(Fire) will request the following information from the representative Location for Group to meet (Usually Áras An Chontae, Prospect Hill, Galway) Time to be communicated for first meeting. If any additional people should attend meeting. On receiving the above information WRCC (Fire) will pass it onto the Communications Centres of the other PRAs and request that they relay the information to their representatives on the Local Co-ordination Group. Once WRCC(Fire) is informed by the other Agencies of details of the members of the Local Co-Ordination Group with contact details, WRCC(Fire) will pass these to the Galway County Council Representative. If Galway County Council are not the Lead Agency, WRCC(Fire) will contact the communications centre of the Lead Agency and provide the names and contact details of the Galway County Council Representative. WRCC (Fire) will request the following information form the Lead Agency Location for Group to meet (Usually Áras An Chontae, Prospect Hill, Galway) Time to be communicated for first meeting. If any additional person should attend meeting. WRCC will then relay the above information to the Galway County Council representative on the Local Co-ordination Group. WRCC(Fire) will contact the Facility manager to ensure that the Local Co-Ordination Centre set-up is underway. Page 127 of 399

128 Appendix 3F Mobilisation Procedure for Directorate of Housing Major Emergency Management Mobilisation Plan: Housing Services Where a major emergency has been declared the Director will be first informed. He/She will determine the response needed for Housing Services. In the first instance he/she will alert the S.E.E. and S.E.O. Housing. They will then contact the relevant personnel within Housing to mobilize as needed. Mobilisation Chart S.E.E. Housing Dir. of Services S.E.O. Housing A.O. Housing Incident Response Team Dir. of Services S.E.E. Housing S.E.O. Housing A.O. Housing H.L.O.s Housing Senior Social Worker Housing or nominated Deputy Page 128 of 399

129 Appendix 3G Mobilisation Procedure Directorate of Roads and Transportation Where a major emergency has been declared the Director of Services, Roads & Transportation Unit shall be the first to be informed. Thereafter, the Director of Services shall determine the appropriate response required from the Roads & Transportation Unit. In the first instance he shall alert the appropriate Senior Engineer(s), Roads & Transportation Unit. Thereafter, the Senior Engineer(s) shall mobilise the relevant Senior Executive Engineer(s) as deemed necessary and indicate the requirement for the mobilisation of Executive Engineers, Area Technical Staff, General Service Supervisors and related staff. The mobilisation of such staff shall be the responsibility of the relevant Senior Executive Engineer(s). MOBILISATION CHART: DIRECTOR OF SERVICES SENIOR ENGINEERS SENIOR EXECUTIVE ENGINEERS EXECUTIVE ENGINEERS / TECHNICAL STAFF / GSS / GO s INCIDENT RESPONSE TEAM: Director of Services Senior Engineers Administrative Officer Senior Executive Engineers Executive Engineers / Technical Staff OR: Officer as Acting in Nominated Deputy. Page 129 of 399

130 CONTACT OFFICERS TO FACILIATE ACTIVITATION OF ROADS & TRANSPORTATION UNIT S MOBILISATION PLAN Mr. Frank Gilmore Mr. Evan Molloy Mr. Liam Gavin Mr. Michael Timmins Mr. John Leahy Mr. Uinsinn Finn Mr. Aengus Breathnach Mr Mr. Tony Kelly Mr Mr. Sean Breathnach Actions by Responding Personnel for Road & Transportation Services: All notified members will mobilise to the pre-determined rendezvous point (RVP) Galway County Council offices in the area of the Incident. Ensure that that the correct P.P.E. is worn, hard hat, safety boots, goggles, High visibility Jacket. All high visibility jackets must have the name Galway County council and your job function clearly displayed on the front and back of the jacket. Obtain brief from Director of Service or Alternative. Personnel as selected by Director of Service or Alternative will mobilise to site of the incident. On arrival at the site report to the Rendezvous Point (RVP), where a member of An Garda Síochána will direct you to the Galway County Council Holding Area. He/she will liaise with the Galway County Council Controller of Operations to receive instructions and assess site conditions. He/she will mobilise required outdoor staff to Area / Machinery Yard as appropriate. All outdoor staff must ensure that responding personnel are correctly identifiable by wearing a high visibility jacket with the name Galway County Council and the job function clearly displayed on the front and back of the jacket and that all personnel are wearing the correct P.P.E. Emergency Roles for Road & Transportation Services: The Roads & Transportation Section Team is the first point of contact for dealing with emergency situations affecting the primary & secondary roads. The team has a set of emergency procedures that can be implemented to enable the appropriate response to be made in relation to the following: Road repairs/subsidence/road closures Spillages/Hazardous materials Page 130 of 399

131 Street cleansing Dangerous trees Street lighting Traffic signal control Flooding Public utilities Other severe weather events Page 131 of 399

132 Galway County Council Major Emergency Plan (Ver 4) September 2013 Appendix 3H Mobilisation Procedure for Environment and Water Services Major Emergency Management DRAFT Mobilisation Plan: Environment & Water Services Where a major emergency has been declared the Director of Services will be first informed. He/She will determine the response needed for Environment or Water Services or both. In the first instance he will alert S.E.E. Environment/and or S.E. Water (O&M). They will then contact the relevant Team Leaders within Water and Environment to mobilise as needed. In particular, they will alert the relevant S.E.E. Water Services at Area Level who, in turn, will mobilise General Services Supervisors and the relevant Water and Wastewater Caretaker. Mobilisation Chart Page 132 of 399

133 Actions by Responding Personnel for Environment and Water Services: All notified members will mobilise to the pre-determined rendezvous point (RVP) Galway County Council offices in the area of the Incident. Ensure that that the correct P.P.E is worn, hard hat, Safety boots, goggles, High visibility Jacket. All High visibility jackets must have the name Galway County council and your job function clearly displayed on the front and back of the jacket. Obtain brief from Director of Service or Alternative. Personnel as selected by Director of Service or Alternative will mobilise to site of the incident. On arrival at the site report to the Rendezvous Point (RVP), where a member of An Garda Síochána will direct you to the Galway County Council Holding Area. He/she will liaise with the Galway County Council Controller of Operations to receive instructions and assess site conditions. He/she will mobilise required outdoor staff to Area as appropriate. All outdoor staff must ensure that responding personnel are correctly identifiable by wearing a high visibility jacket with the name Galway County Council and the job function clearly displayed on the front and back of the jacket and that all personnel are wearing the correct P.P.E. Emergency roles for Environment and Water Services Personnel The Environment and Water Services Team will respond to a range of emergency situations related to protecting public health and environmental welfare: Advise on incidents involving water supply /treatment, wastewater treatment plants, animal welfare, hazardous materials, etc Arrange for clean up/ containment of pollutants Inform EPA, Fisheries Boards, National Parks & Wildlife Services and other local authorities of the event. Closing off water distribution system Redirecting water supplies and pressures through the network to the emergency site Closing down network areas affected by contamination. Page 133 of 399

134 Appendix 3J Mobilisation Procedure for Corporate and Cultural Affairs Mobilisation Plan Corporate Services Where a major emergency has been declared the on call number (087) for the Caretakers/ Porters should be called to ensure that the buildings will be open by the time the first personnel arrive. The Director of Service will be informed. He will determine the response needed for Corporate Services. In the first instance he will alert A/S.E.E. and the SEO for Corporate Services. The A/S.E.E. will contact the Caretakers/ Porters emergency call out number as a double check. The S.E.O. for Corporate Services will contact the A.O., Corporate Services x 2 and the Oifigeach Forbartha Gaeilge. Eugene Cummins DOS (W) Caretakers/Porters Emergency Call Out Number (087) Steven Lally A/SEE (087) (W) Michael Owens SEO Corporate Services (W) Terry Curley (087) (W) Tom Murray (087) (W) Pat Heneghan (087) (W) MJ Walsh AO Corporate Services (087) (W) Eimear Dolan AO Corporate Services (087) (W) Páid O'Neachtain Oifigeach Forbartha Gaeilge (087) (W) Page 134 of 399

135 Appendix 3K Mobilisation Procedure for Information Systems Where a major emergency has been declared the Director will be first informed. He/she will determine the response required by the Information Systems Section. In the first instance the Director will inform the Head of Information Systems (HIS). The HIS will then, in turn, notify & mobilise the relevant team leaders. Team leaders will notify and mobilise the relevant response personnel. Head of Finance Head of Information Systems Technical Development Team Leader Technical Support Team Leader G.I.S. Team Leader Software Development Team Leader Technical Development Personnel Technical Support Personnel G.I.S. Support Officer Software Development Personnel In the case of absences/non contact the relevant deputy will take responsibility for notifications and mobilisation. Page 135 of 399

136 Appendix 3N Mobilisation Procedure for the Civil Defence See Section Brief Description of all Functions of Galway Civil Defence: The primary role of Galway Civil Defence is to support the emergency services and to provide community support by promoting, developing and maintaining Civil Defence as an effective volunteer based organisation. Training is delivered in the following areas: Casualty First Aid Search & Rescue Line Rescue Radiation Monitoring Welfare functions Communications Water Search & Recovery Identify the Functions which may be required during an Emergency: Response to Major Emergencies In addition to normal training in specific skills, Civil Defence undertakes training to ensure its volunteers are familiar with the emergency management framework and response arrangements within the Local Authority initially and with the Gardaí and the Western Health Board. Civil Defence will contribute to the preparation for emergency management within Local Authority Galway Civil Defence continues to identify and recruit suitable volunteers to provide an effective and meaningful rapid response team to augment the statutory agencies for emergency planning. Casualty Service Volunteers are trained to life saving, Intermediate, Advanced and Instructor levels to provide a first aid and ambulance service. Search and Rescue Rescue Activity in Civil Defence can be divided into three categories. Members are trained in 1. Urban rescue 2. Open country search for missing persons and Page 136 of 399

137 3. Water based search and recovery. Radiation Monitoring The Civil Defence organisation has a nuclear radiation monitoring responsibility in the event of a nuclear accident, a nuclear war or potential terrorist nuclear detonation. Civil Defence train wardens on the operation on detection monitoring equipment. Under the Government s National Emergency Plan for Nuclear accidents, the Department of Environment, Heritage and Local Government is the co-ordinating body for the response of all Government departments and agencies. Under the Plan a number of important and specific functions have been allocated to the Civil Defence and the warden service would implement these. The functions include: Conducting static radiation monitoring from a number of fixed points around the country Collecting samples of differing types including soil, water and vegetation, and transporting them to the laboratories of the Radiological Protection Institute of Ireland (RPII) and other designated laboratories for analysis. Assisting where required, in implementation of control measures. Welfare Service Civil Defence is the only voluntary organisation that is trained in this field and therefore provides unique services in times of emergency in support of the PRA s. There can be considerable suffering and further loss of life in emergencies if proper aftercare is not provided for disaster victims. This can range from basic physical needs such as providing hot meals, drinks or caring support in the form of counselling. Volunteers could always assist with the provision of food for emergency personnel on a disaster site. Volunteers could assist with the establishment of temporary accommodation, registration of personnel etc. Communications Civil Defence operates two independent radio communications systems in support of its various activities and operations. One is a VHF system which provides wide area radio coverage, typically county coverage and beyond. This is a national system, which incorporates a network of radio base stations and hill-top repeater sites to provide an independent countrywide national network. This system enables radio communications between the bases located in County HQ and Civil Defence vehicles fitted with V.H.F. mobile radios as they travel throughout the county area. The second is a U.H.F. system, which is used primarily for on site radio communications. This provides local radio coverage at incident sites and local areas of operations using U.H.F. mobile radios, fitted to vehicles and hand portable radios. Civil Defence also operates Marine V.H.F. hand portable radios in support of its boating activities which enables radio communications between the boat crews and other agencies such as the RNLI, the Coastguard and the various coastal and harbour radio stations.. Page 137 of 399

138 Identify Resources Possibly Available During and Emergency: Personnel 25/30 personnel to respond initially to an emergency Equipment 4 x Mini Buses 3 x (4x4) Jeeps 4 x Standard Ambulances 2 x (4x4) Ambulances 1 x Transit Van 2 x Boats 1 x Rib & 1 x Inflatable 3 x Telescopic Scene Lights 2 x Generators Body Bags/Stretchers 10 x Kayaks Portable Pump 3 x Tents Mobilisation Identify Pre-Determined Arrangements to Notify Section during an Emergency As submitted separately Identify Pre-Determined Arrangements to Mobilise Section Command / Control / Co-Ordination Identify How Section Will be Managed During an Emergency and How Group Will Be Linked to Galway County Council s Controller of Operations The Civil Defence Officer will report to the controller of operations for deployment. Civil Defence volunteers will remain under the control of the Civil Defence Officer. Communications Identify Communications Methods Used and How Information is routed to the Controller of Operations / Information Officer; Note above Training & Preparation Provide Details of Internal Plans to Prepare for Major Emergency Civil Defence holds regular briefings and workshops on new plans to ensure volunteers are familiar with the Local Authority Major Emergency Plan. Page 138 of 399

139 Civil defence Officer (CDO) attends meetings/seminars on the ME plan & implications for CD volunteers at emergency site. CDO is a member of the Major Emergency management working group. Table top exercises annually. Information and updates Training delivered regularly Volunteers are activated by CDO or designate in the event of an emergency De-Briefing & Reporting Before departing following the Emergency, the section should meet and discuss all aspects undertaking (onsite and offsite). This should be compiled and submitted to the relevant Director. Representatives should attend any subsequent debriefs as required. Integrated Workings In a Major Emergency Situation, there are typically a large number of professional (and voluntary) groups working within the controlled area. Each group is working to a specific mandate. It is important that each group stays focused to its objectives and does not change focus to another group unless officially directed to do so. Safety should be a primary concern and be assessed before any task is undertaken. Appropriate PPE should be used. All personnel at the site of an emergency should be clearly identifiable as Mayo County Council employees. Ideally, official identification should also be supplied. Media Major Emergencies by their nature attract large media attention. All Media statements are supplied by the Media Liaison Officer (or another nominated person) usually based at the Local Co-Ordination Centre (Áras an Chontae). Any requests for information or statements should be directed to the Media Information Officer only. Page 139 of 399

140 Galway Civil Defence - Contact Details APPOINTMENT NAME: TELEPHONE NUMBER: MOBILE HOME: (091) unless otherwise stated OFFICE: (091) unless otherwise stated Galway Civil Defence Civil Defence Officer Brendan Qualter Deputy Civil Defence Billy Conroy Officer Commander Kieran Connell nd Officer Des Foley Galway Civil Defence Clonberne Unit 1 st Officer Tony Finnegan Galway Civil Defence Loughrea Unit 2nd Officer Robert Rosbotham Galway Civil Defence Oranmore Unit 1 st Officer Louie Casserly Galway Civil Defence Athenry Unit 2 nd Officer Eamon Keating Galway Civil Defence Ballinasloe Unit Commander Thomas Connaughton Page 140 of 399

141 Appendix 3O Proforma For Notification of DoECLG 1. MEM C/L ANNEX 1 Framework for Major Emergency Management Format for Notifying D/EHLG of Declaration of a Major Emergency Dial Date Notification from Local Authority NOTIFICATION Time This is (Name and Position) from Local authority (Insert). In accordance with the provisions of the Framework for Major Emergency Management, I am requesting you to inform the Department of Environment, Heritage and Local Government that a major emergency has been declared in our functional area. I can be contacted at (specify number): DETAILS (Where available) NOTIFICATION The details (where known at this stage) are as follows: This is (Name and Position) from Local authority (Insert). In accordance with Major Emergency declared : the provisions of the Framework for Major Emergency Management, I am By whom : requesting you to inform the Department of Environment, Heritage and Local Time of Declaration : Government that a major emergency has been declared in our functional area. Exact Location: : Type of Emergency Situation : I can be contacted at (specify number): Lead Agency (Where known) : Local Co-ordination Centre : EXERCISES and PHONE LINE TESTS Where this notification function is being exercised, the above NOTIFICATION message should be prefaced by and ended with the words THIS IS AN EXERCISE, I REPEAT, THIS IS AN EXERCISE Separately when the contact number is being tested the message must identify which local authority is testing the line and the words PHONE LINE TEST ONLY must be used Page 141 of 399

142 Page 142 of 399

143 Appendix 4 - Persons Authorised to Declare a Major Emergency NAME: APPOINTMENT: TELEPHONE NUMBER: HOME: (091) unless otherwise stated OFFICE: (091) unless otherwise stated MOBILE M. Raftery Chief Fire Officer / J. Kelly Senior Asst Chief Fire / Officer M. Clifford Senior Asst Chief Fire / Officer Paul G. Duffy Senior Asst Chief Fire / Officer Gerard Haugh Asst Chief Fire Officer / Niamh Kilgarriff Asst Chief Fire Officer / Brendan Qualter Civil Defence Officer The Senior Fire officer at the Scene can request the activation of the Major Emergency Plan through the RSFO M. Moloney County Manager K. Kelly Director of Services E. Cummins Director of Services J. Cullen Director of Services F. Gilmore Director of Services L. Gavin S.E. Roads & Transport M. Dolly S.E. Water Serv (Cap) M. Lavelle S.E. Water Services (094) E. Molloy S.E. Roads & Transport M. Ní Chionna S.E. Environment / M. Timmins S.E. NRDO S. Lally S.E.E. Corporate Serv A. Raleigh S.E.E. Rds & Transport M. Shiel S.E.E. Housing Or any person acting in any of the above capacities T. Kelly S.E.E. Connemara Kevin Finn E.E. Carraroe T.J. Redmond E.E. Clifden Page 143 of 399

144 NAME: APPOINTMENT: TELEPHONE NUMBER: HOME: (091) unless otherwise stated OFFICE: (091) unless otherwise stated MOBILE D. Croughan S.E.E. Southern Division (Water) S. Breathnach S.E.E. Roads Design J. Leahy S.E.E. Tuam & Oranmore E. Gallagher E.E. Oranmore & Tuam West J. Flesk E.E. Tuam East S. Langan A.E. Oranmore J. Coyle A.E. Oranmore E. Mulryan E.E. Loughrea U. Finn S.E.E. Loughrea Or A. Headd E.E. B sloe South O. Finnerty E.E. Ballinasloe North A. Breathnach S.E.E. Road Design C. Mitchell E.E. Portumna M. Connaughton S.E.E. Water Services Or any person acting in any of the above capacities Page 144 of 399

145 Appendix 5 Communications Plan General The success or failure of the management of a Major Emergency will depend on the ability of all parties to communicate and pass information to the various co-ordination centres. The communications plan allows for two levels or redundancy, should landline and/or mobile telephone communications fail. On-site Communications For onsite co-ordination there will be four hand portable radios for distribution. There will be a hand portable radio for each on-site co-ordinator and one for each controller of each organisation and one for each RSFO. The methods of communication available to Galway County Council personnel are as follows: Galway County Council Fixed Lines Mobile Phones Fax Satellite Phones Digital Radio (Tetra) Fire Service Specific systems in addition to the Galway County Council list above include: VHF mobile radio systems on all fire appliances, vehicles and RSFO cars VHF fixed mobile radios in all stations UHF handheld personal radios issued to fire personnel Mobile repeater systems fitted to command vehicles and the Emergency Tender located at Galway Fire Station to facilitate communication between incident site (UHF over VHF) to central control centre. Digital Radio (Tetra) Hand portables are available from Galway Fire Service for distribution to the on-site controllers and Rostered Senior Fire Officers. The Fire Service have an Incident Command Vehicle that will support communications from site to the Local Co- Ordination Centre. Civil Defence Specific systems in addition to the above include: VHF mobile radios on all vehicles Page 145 of 399

146 UHF hand portable radios Local Co-ordination Centre Phone Numbers Location Landline Number Local Co-ordination Centre (G01) Internal Line: Ext 166 External Line: Garda Support Room (G02) Internal Line: Ext 167 External Line: HSE Support Room (G03) Internal Line: Ext 168 External Line: 091 Media Liaison Officer Room (G04) Internal Line: Ext 169 All internal lines have a direct dial-in facility by dialling the prefeix 509 before the extension number, e.g. Local Co-ordination Centre direct dial number is The rooms also have a direct dial out facility by dialling zero m(0) followed by the phone number. Phonetic Equivalent and Pronunciation of the Alphabet and Numbers for use on Radio Letter Phonetic Equivalent Pronunciation A Alpha ALFAH B Bravo BRAH-VOH C Charlie CHAR LEE D Delta DELL TAH E Echo ECK OH F Foxtrot FOKS TROT G Golf GOLF H Hotel HOHTELL I India IN DEE AH J Juliet JEW LEEETT K Kilo KEY LOH L Lima LEE MAH M Mike MIKE N November NOVEM BER O Oscar OSS CAR P Papa PAPPAH Q Quebec KEY BECK R Romeo ROH ME OH S Sierra SEEAIR RAH T Tango TANG GO U Uniform YOU NEE FORM V Victor VICTAR W Whiskey WISSKEY X X-Ray ECKSRAY y Yankee YANKKEY Z Zulu ZOOLOO Sending Names, Words or Figures: Page 146 of 399

147 The vowel sounds should be given their ordinary value and the sound of consonants emphasised. The phonetic equivalents given below should be used by fire service personnel, when passing messages by telephone and radio whenever it is necessary to emphasise the identity of letters and numerals. When using the phonetic alphabet, particular attention should be given to the phonetic pronunciations, emphasis being laid upon the syllables which are underlined. (c) County Identification Signs: As the Fire Services mobilisation systems operate on a regional basis, incorporating up to fourteen fire authorities in one region, the County Identification Signs enable the control centre to identify the county from which the message originates. County Identification Signs (C.I.S.) County Call Sign Phonetic Equivalent Carlow CW Charlie Whiskey Cavan CN Charlie November Clare CE Charlie Echo Cork City CO Charlie Oscar Cork County CK Charlie Kilo Donegal DL Delta Lima Dublin DN Delta November Galway GY Golf Yankee Kerry KY Kilo Yankee Kildare KE Kilo Echo Kilkenny KK Kilo Kilo Laois LS Lima Sierra Leitrim LM Lima Mike Limerick City LI Lima India Limerick County LK Lima Kilo Longford LD Lima Delta Louth LH Lima Hotel Mayo MO Mike Oscar Meath MH Mike Hotel Monaghan MN Mike November Roscommon RN Romeo November Offaly OY Oscar Yankee Tipperary (Nr) TN Tango November Tipperary (Sr) TS Tango Sierra Sligo SO Sierra Oscar Waterford City WA Whiskey Alpha Waterford County WD Whiskey Delta Westmeath WH Whiskey Hotel Wexford WX Whiskey X-Ray Wicklow WW Whiskey Whiskey Senior officer Identification signs: Page 147 of 399

148 The table below shows the one-character / one-digit identification signs for groups of senior officers. When used with the County Identification Signs this system, a four figure call sign, uniquely identifies all senior officers. Call signs for senior Officers Officer Rank Call Sign Phonetic Equivalent Chief Fire Officer V1 Victor One Ass C.F.O. Y1-Y4 Yankee One Yankee Four Senior Executive Q1-Q9 Quebec One Quebec Niner Second Officer S1-S9 Sierra One Sierra Niner Executive W1-W9 Whiskey One Whiskey Niner Third T1-T9 Tango One Tango Niner District Officer R1-R9 Romeo One Romeo Niner Asst & Graduate Z1-Z9 Zulu One Zulu Niner Appliance Identification Signs: Appliance Identification Signs have been designated as a one letter / one number call sign. The first component of the call sign, the letter, designates the appliance type and is given in Table below. The second component, the number, differentiates individual appliances of the same type. Appliance Identification Signs are used in conjunction with County and Station Identification Signs and are always six characters in length. Appliance Call Signs Appliance Type Letter Call Sign Water Tender A A1,A2.. Emergency Tender B B1 Control Unit C C1... Ambulance D D1, D2. Hydraulic Platform E E1, E2. Turntable ladder F F1, F2. Chemical Incident Unit G G1.. Foam Tender H H1.. Landrover, 4wd J J1, J2. Water tanker K K1, K2. Personnel Carrier L L1... Mobile Workshop M M1... Pod Mover N N1... Page 148 of 399

149 Talk Group Fire HQ RSFO GY11C2 Comd Sp Vehicle GY11C1 Ops Comd/Station Officer GY11 Tetra Directory User LCC OSCC Station Officer GY12 Station Officer GY14 Station Officer GY16 Station Officer GY19 Number tba tba tba tba Set Type Base Hand Held Hand Held Hand Held Base Hand Held Hand Held Hand Held Hand Held Hand Held Channel Use MEM West Ops X X X X X MEM all users except SO Ctl X X X MEM on-site except SO Nat & Pro Def X X X X X MEM West Fire Ops X X X X X X X X Fire Service only Ctl X X X Fire Service Snr Officers only MEM West IOP Seveso X X X X X X X X X X Harbour Incident Port X X X X X X X X X X Harbour Incident Spare National IOP X X X X X Future National Wide Comms Notes: 1. All radios now have full duples for point to point private calls. 2. For hand helds this means using the radio as a mobile phone. There is a different ring tone and a phone symbol will appear on the screen for incoming duplex calls. Accept and end a call using the green and red phone buttons respectively. 3. For base radios, duplex calls are handsfree in the vicinity of the desk microphone. 4. A half duplex call has a different ringtone and must be answered/made using the PTT. Answering a half duplex call with the green telephone button will result in a service denied message on the screen. Page 149 of 399

150 Appendix 6: Co-Ordination Centres Introduction One of the key objectives of the management of a major emergency is to set out the arrangements and facilities for effective co-ordination of the individual response efforts of the principal response agencies to major emergencies, so that the combined result is greater than the sum of their individual efforts. The practice of co-ordination by the lead agency (See Section 7.6 and Appendix 9) at a major emergency grows from the normal range of emergencies. Co-ordination of multi-service response at normal emergencies is implicitly in place, therefore, as a result, the skills and culture of co-ordination can be practised at hundreds of normal emergencies annually, rather than being introduced for the first time at infrequently declared major emergencies. The co-ordination function for any emergency includes: Ensuring involvement of the three principal response agencies and the principal emergency services in sharing information on the nature of the emergency situation; Ensuring involvement of the range of organisations (other than principal response agencies) who may be requested to respond in co-ordination activities and arrangements; Ensuring that mandated co-ordination decisions are made promptly and communicated to all involved; Ensuring that site management (Appendix 10) issues are addressed and decided (On-site Co-ordination Centre); Ensuring that public information messages and media briefings are co-ordinated and implemented; Ensuring that pre-arranged communications (technical) links are put in place and operating (Appendix 5); Operating the generic information management systems; Ensuring that the ownership of the lead agency role is reviewed, and modified as appropriate (See Section 7.6 and Appendix 9); Ensuring that all aspects of the management of the incident are dealt with before the response is stood down; Ensuring that a report on the co-ordination function is prepared in respect of the emergency after it is closed down, and circulated (first as a draft) to the other services which attended. Page 150 of 399

151 Generic Models of Co-ordination Centre There are specific elements/components that will be part of every coordination centre. The generic centre, illustrated below, has the following characteristic elements: FIGURE 6.A Generic Co-ordination Centre 1. The Co-ordination Group The lead agency representative chairs proceedings of the Co-ordination Group. It is a principle of chairmanship, which demands strategic perspective at the level concerned (whether the centre concerned be at Strategic, Tactical or Operational Level), that the chairman needs a powerful degree of detachment from detail. A key task of the chair in consultation with principal response agency colleagues is to set and, as necessary, develop the strategic aim of the group and the key issues that must be addressed to deliver that aim. 2. The Information Management Display (See Also Appendix 7) This crucial element should be readily visible to everyone, and certainly to everyone with a decision-making or advisory role. It provides the bedrock for effective decision making, and must be the prime and common source of information for both operational co-ordination and communications to the public and media. Page 151 of 399

152 3. The Information Management Team Incoming data needs to be processed, marshalled and displayed quickly and accurately in the form of information required for decision-making. This process needs to be a distinct and self-standing management task undertaken by an Information Management Officer, or small Information Management Team (see Appendix 8). The role of the Information Management Officer demands training and practice to achieve competence in delivery. There must be a dependable and timely means of communicating each centre s key information displays to other centres in the coordination architecture. 4. The Action Management Team Where it is considered appropriate an Action Management Officer, or small Action Management Team, may be appointed. This Officer/Team also has a self-standing management task. This is to assemble an Action Plan (appropriate details of which should be displayed as part of the Information Management System), ensure that it is communicated to all agencies responsible for delivering it, and monitor/audit delivery as well as reporting this back to the Co-ordination Group. At less complex incidents one Officer/Team may undertake both the information and action management functions. Where the demands of the Major Emergency require the appointment of a separate Action Management Officer, this person may be a representative from one of the agencies other than the lead agency. 5. Team Leaders and Expert Advisers A range of specialist team leaders and expert advisers may be assigned permanent or temporary seats at the Co-ordination Group desk. They may themselves lead teams either at or remote from the centre. Generally they should advise or direct activity strictly within their mandate of authority. On occasion they may be invited to contribute to debate in a broader context. They need to be quite clear in which capacity they are acting at any juncture and adjust their perspective accordingly. 6. The Co-ordination Group Desk The diagram above shows the classic wedge-shaped model. This enables personnel around the desk to both readily view the information management display and engage in discussion with colleagues with eye contact. On-Site Co-ordination Group The primary mechanism used to deliver co-ordination on site is the arrangement for an On-Site Co-ordinator, provided by the lead agency as discussed in Section 7.6 and Appendix 9. As soon as they meet, the three Controllers of Operations should determine which agency is the lead agency, and thereby establish who the On-Site Co-ordinator is. The functions of the On-Site Co-ordinator are set out further in Appendix 8B. The On- Site Co-ordinator will chair the On-Site Co-ordinating Group. In addition to the On- Page 152 of 399

153 Site Co-ordinator, this group should comprise the controllers of operations of the other two agencies, an Information Management Officer, a Media Liaison Officer, an Action Management Officer (where considered appropriate), representatives of other agencies and specialists as appropriate. The On-Site Co-ordinator should determine which facilities should be used as the On-Site Co-ordination Centre. Depending on the circumstance, this may be a standard vehicle designated for the task, a purpose-built vehicle, a tent or other temporary structure or an appropriate space/building adjacent to the site. Local Co-ordination Group The activation of the inter-agency Local Co-ordination Group is another key level of co-ordination. When a major emergency has been declared and the lead agency determined, the relevant officers of the lead agency in conjunction with CAMP West should implement a Local Co-ordination Group mobilisation procedure. The representative of the lead agency will chair the Local Co-ordination Group and will exercise the mandates associated with this position. The functions of the Chair of the Local Co-ordination Group are set out further in Appendix 8C. The Local Coordination Group will comprise representatives of the other two principal response agencies, an Information Management Officer, a Media Liaison Officer, an Action Management Officer (where considered appropriate), representatives of other agencies and specialists, as appropriate. The Local Co-ordination Centre is designated as Áras an Chontae which has the appropriate support arrangements in place to facilitate the effective working of the Local Co-ordination Group. In general, it is the function of the Local Co-ordination Group to provide strategic level management for the immediate, medium and long-term consequences of the incident. This strategic management function will include: Establishing high level objectives for the situation, and giving strategic direction to the response; Determining and disseminating the overall architecture of response co-ordination; Anticipating issues arising; Providing support for the on-site response; Resolving issues arising from the site; Ensuring the generic information management system is operated; Taking over the task of co-ordinating the provision of information for the public as soon as it meets and using all available channels to make concise and accurate information available; Deciding, and taking action to manage public perceptions of the risks involved, as well as managing the risks, during emergencies that threaten the public; Page 153 of 399

154 Co-ordinating and managing all matters relating to the media, other than on-site; Establishing and maintaining links with the Regional Coordination Centre (if involved); Establishing and maintaining links with the lead Government Department/ National Emergency Co-ordination Centre; Ensuring co-ordination of the response activity, other than the on-site element; Deciding on resource and financial provision; and Taking whatever steps are necessary to start to plan for recovery. Crisis Management Teams (See Appendix 8D) Regional Co-ordination Group In certain circumstances the local response to a major emergency may be scaled up to a regional level response. This may occur where the nature of an emergency is such that: The resources available in the local area where the incident happens do not appear to be sufficient to bring the situation under control in an expeditious and efficient manner; or The consequences of the emergency are likely to impact significantly outside of the local area; or The incident(s) is spread across more than one Local Authority or Division of An Garda Síochána; or The incident occurs at or close to a boundary of several of the principal response agencies. The Chair of the Local Co-ordination Group may declare a regional level emergency and activate the Plan for Regional Level Co-ordination (See Appendix 22). The key provision in ensuring co-ordination of the extended response is the activation of a "Regional Coordination Group". The primary function of the Regional Co-ordination Group is to maintain co-ordination of the principal response agencies involved from the extended response region. The boundaries of the actual region for response purposes should be determined by the lead agency, which has declared the regional level emergency, in light of the circumstances prevailing, or likely to develop. The regions for response purposes need not coincide necessarily with the pre-determined regions for preparedness. The lead agency which has declared the regional level emergency will convene and chair the Regional Co-ordination Group. Depending on the circumstances, the goal of regional co-ordination may be achieved by using: A single Regional Co-ordination Centre; or Page 154 of 399

155 A Regional Co-ordination Centre supported by one or more Local Co-ordination Centres. The method of operation of a Regional Co-ordination Centre will be similar to the Local Co-ordination Centre. Any one of the nominated Local Co-ordination Centres may be used as a Regional Coordination Centre, or a specific Regional Centre may be designated for this purpose. The choice of location will be determined in each situation by the Chair of the Local Coordinating Group declaring the regional level emergency and will depend on the location and nature of the emergency and any associated infrastructural damage. When a Regional Co-ordination Centre is activated, it too becomes a key information management system node, with links to each active Local Co-ordination Centre and onward to the Lead Government Department and/or National Emergency Co-ordination Centre, as appropriate. Linking with National Level Co-ordination In every situation where a Major Emergency is declared, Galway County Council will inform DoECLG of the declaration, this will be done initially by the Crisis Management Team. The three parent Departments, in their role as members of the National Steering Group, should consult and agree, on the basis of available information, which Government Department will be designated as lead Department, in keeping with the Department of Defence s Strategic Emergency Planning Guidance. When designated, the lead Government Department will be responsible for activating its own internal emergency/crisis management arrangements and making contact with the relevant Local Co-ordination Group (or Regional Co-ordination Group, if appropriate). The Local Co-ordination Centre should brief the lead Department on the situation using the generic information management system (see Appendix 7). Where appropriate, the Government Press Secretary, in conjunction with the press office of the lead Department, will co-ordinate communications with the public/media at national level. Page 155 of 399

156 Appendix 7 -Information Management System Refer to Information Management Officers Handbook Purpose of Information Management The purpose of information management in a major emergency is to facilitate decisionmaking. The quality of the information that is presented to decision-makers is crucial to effective decision-making, and is recognised as a key determinant of outcome. Decision makers in major emergency situations are likely to have to make critical decisions based upon incomplete information. Thus, great efforts should be made to generate information for decision-makers that is as timely, accurate and as clear as possible. What decision-makers need is not a plethora of incoming raw data, but an organised contextual presentation of what is happening, qualified by the major steps by which this situation has come about the recognised current situation. Confronted with a deluge of unfiltered data, key managers and decision-makers in major emergencies often tend either to become themselves immersed in making sense of it, to the detriment of timely decision-making and delivery, or simply to focus upon obviously salient perspectives and operate reactively, based upon their personal experience. A Generic Information Management System The information Management System provides a readily available facility to exchange information between different elements involved in the response. Therefore, a generic information management system has been developed which is common and used by all co-ordination centres from on-site upwards, through local and regional and on to national co-ordination levels, where appropriate. The common generic information management system, which is applicable at all levels, is described below. TABLE 7.A The Generic Information Management System Recognised Current > Key Issues> Strategic Aims> Actions > Situation Recognised Current Key Issues Strategic Aims/ Actions Situation Priorities The present situation, described clearly and succinctly, as a basis for coordination and decision making. To include key events that inform understanding and interpretation of the recognised current situation. The important issues arising and against which the overall response needs to be constantly assessed. The overall aim (strategic direction) and the priority items that must be actioned in order to meet the aim. Actions that have been decided in order to bring the situation under control. Page 156 of 399

157 A comprehensive record should be kept of these key presentations, together with the rationale for key decisions and actions. While the lead agency will operate the generic information management system, each agency should have and operate its own record keeping systems. It will prove greatly advantageous if all influential members of the team at any centre can jointly view the full array of this information display concurrently. Figure 7.A below illustrates the generic information management structure that presents the processed information to the decision makers in a co-ordination centre. Information Management Officer Given the importance attached to the information management function, Galway County Council will have trained Information Management Officers at the scene and at coordination centres to support the work of the On-Site Co-ordinator and the chairs of the Local and Regional Co-ordination Groups. The Information Management Officers are experienced managers who have had practice prioritising and presenting large amounts of information. This is a stand-alone task for trained and relatively senior managers not board markers. The role of the Information Management Officer is key to the success of the information management process. Galway County Council in conjunction with the National and Regional Working Groups have trained a number of personnel to fulfil this role. Each co-ordination centre will designate one primary Information Management Officer (or a small Information Management Team). The role of the Information Management Officer is to obtain, process and present information to the main decision makers. This is an active management task, to be undertaken by an experienced and trained individual of management capability. The Information Management Officer provides the principal conduit of information exchange between co-ordination centres and between these centres and the outside world. This does not mean that other members of the team will not themselves form points of interface between centres; chairpersons, other members of co-ordination groups, specialist advisers and media liaison professionals will each have their own functions and their own liaison networks. FIGURE 7.A Generic Information Management Structure Page 157 of 399

158 The Information Management Team While it is the responsibility of the Lead Agency (Appendix 9) to provide the Information Manager, it is more suitable that an Information Management Team be established at Onsite and Local Coordination Levels. It is envisioned that the information management team will consist of a trained information manager from each of the principal response agencies (PRAs). The benefit of establishing the Information Management Teams is: During a major emergency the volume of information coming into the Information Manager will be very big. In order for him/her to sift through the information and extract the information relevant to that particular group he/she will need the assistance of other trained information managers. An information officer from a particular PRA will not have the relevant expertise to filter information pertaining to another agency; therefore it would be very beneficial for the team to be made up of personnel from each of the PRAs. The Information Management Cycle A typical information management cycle is illustrated in Figure 7.B below. The On-Site Coordinator and the Chairs of the Local/Regional Co-ordination Groups should hold information sharing sessions at regular intervals with the other members of their coordination groups. It is important that all members of a co-ordinating group at any centre can jointly view the full array of available information. FIGURE 7.B Information Management Cycle Map Information Requirements It is important that from the outset of a major emergency the Information Management Officer/Team maps out the information required in order to enable the co-ordination groups to formulate a plan to bring the emergency to a conclusion as quickly and efficiently as possible. The information required will obviously vary depending on the Page 158 of 399

159 nature of the emergency. There are many sources of information available, some of which are listed below. Maps: topographic; political; transport; drainage; etc. Galway County Council has a very good mapping package available on the following link Site Specific: site details, SEVESO site scenarios, major hazard scenarios, hazards, intervention techniques; Weather: forecasts, plume dispersion predictions; Response resources: emergency services; local community; private companies; utilities; and Demographic data: population; locations of vulnerable centres of population. Identify Data Sources Sources of data need to be defined and tested to demonstrate that data from different sources can be combined to provide an effective basis for emergency decision-making. There will be many sources of data in times of a major emergency some of which are listed below Operational units of the Principal Response Agencies. The general public. The Media TV and Radio Internal Council Resources i.e. GIS mapping systems At different co-ordination centres, data will be required at different levels of overview. For instance, whereas a local site map is most useful at the On-Site Co-ordination Centre, a larger scale area map, where the site impact can be viewed in a broader local context, may be required at the Local Co-ordination Centre. Information exchanged between operational units and the site multi-agency coordination centre lies very much within the routine procedures of each principal response agency. Normal procedures should prescribe pre-formatted information exchange protocols such as METHANE. Resource or casualty tables are another means of drawing a high volume of data into a manageable framework. Define Data Processing System There are many combinations of technique, facilities and equipment which can capably support the information management function. The core principle is to present information in a useful and accessible format, as a basis for command decision-making for the whole command centre. Page 159 of 399

160 Define Information Dissemination System Information must not only be presented within the command centre, as a basis for decision-making for that centre, it must also be readily transferable between centres and to a broader audience, as required. The primary responsibility for the passage of information between co-ordination centres falls on the Information Officer. Security and confidentiality issues should be considered in advance, with a high priority given to maximising the effectiveness of response, without undue compromise of highly secure information. A key principle for the dissemination of information is to transfer information between centres under the topic headings of Recognised Current Situation; Key Issues; Strategic Aim/Priorities; Actions. This facilitates greatly the process of information management for a centre in receipt of information from a number of different sources. Page 160 of 399

161 Appendix 8 - Key Roles and Decision Making Mandates The following key roles have been identified in the Major Emergency Plan in accordance with the Framework for Major Emergency Management (2006). The Mandates for these Roles are in included in the Sub Appendices Appendix Number Appendix 8A Appendix 8B Appendix 8C Appendix 8D Appendix 8E Appendix 8F Appendix 8G Appendix 8H Title Mandate of the Controller of Operations Mandate of the On-site Co-ordinator Mandate of the Local Co-ordination Group and Chair Mandate of the Chair of Crisis Management team. Mandate of the Chair of Regional Co-ordination Group Mandate of the Information Management Officers. Mandate of the Media Liaison officers Mandate of the Action Management Officers. Note: Aide Memoires for Key Role Holders have been prepared and issued to Key Role Holders. Page 161 of 399

162 Appendix 8A Mandate of the Controller of Operations The Framework for Major Emergency Management provides that each principal response agency (Galway County Council, An Garda Síochána and the HSE) should exercise control over its own services operating on the site, and control over services (other than the other principal response agencies) which it mobilises to the site. For this purpose, Galway County Council will have a Controller of Operations at the site (or at each site) of the major emergency. The officer in command of the initial response of Galway County Council will be the Council s Controller of Operations until relieved through the pre-determined process. (See Appendix 3C) The Controller of Operations is empowered to make all decisions relating to Galway County Council s functions, but must take account of decisions of the On-Site Coordination Group in so doing. The mandate of the Controller of Operations is set out below: Make such decisions as are appropriate to the role of controlling the activities of Galway County Council s services at the site (Controlling in this context may mean setting priority objectives for individual services; command of each service should remain with the officers of that service). Meet with the other two controllers of operations and determine the lead agency in accordance with Appendix 9. Undertake the role of On-Site Co-ordinator, where Galway County Council is identified as the lead agency. Participate fully in the site co-ordination activity, including the establishment of a Site Management Plan. (See Appendix 10) Where a service other than Galway County Council is the lead agency, to ensure that Galway County Council s operations are co-ordinated with the other principal response agencies, including ensuring secure communications with all agencies responding to the major emergency at the site. Decide and request the attendance of such services as s/he determines are needed. Exercise control over such services as s/he has requested to attend; Operate a Holding Area to which personnel from Galway County Council will report on arrival at the site of the major emergency and from which they will be deployed. Requisition any equipment s/he deems necessary to deal with the incident. Seek such advice as s/he requires. Maintain a log of his/her agency s activity at the incident site and decisions made. Contribute to and ensure information management systems operate effectively, and, Page 162 of 399

163 Liaise with Galway County Council s Crisis Management Team on the handling of the major emergency. Page 163 of 399

164 Appendix 8B Mandate of the On-Site Co-ordinator The primary mechanism used to deliver co-ordination on site is the arrangement for an On-Site Co-ordinator, provided by the lead agency. As soon as they meet, the three Controllers of Operations should determine which agency is the lead agency, and thereby establish who is the On-Site Co-ordinator. The On-Site Co-ordinator will chair the On-Site Co-ordinating Group. In addition to the On-Site Co-ordinator, this group should comprise the Controllers of Operation of the other two agencies, an Information Management Officer, a Media Officer, an Action Management Officer (where considered appropriate), representatives of other agencies and specialists as appropriate. While the On-Site Co-ordinator is empowered to make decisions, as set out below, decisions should be arrived at generally by the consensus of the On-Site Co-ordinating Group. Where consensus is not possible, the On-Site Co-ordinator should only make decisions after hearing and considering the views of the other two Controllers. The mandate of the On-Site Co-ordinator is set out below: Assume the role of On-Site Co-ordinator when the three controllers determine the lead agency. Once appointed s/he should note the time and that the determination was made in the presence of the two other controllers on site. Inform all parties involved in the response that s/he has assumed the role of On-Site Co-ordinator. Determine which facility should be used as the On-Site Co-ordination Centre. Depending on the circumstance, this may be a vehicle designated for the task, a specific, purpose-built vehicle, a tent or other temporary structure or an appropriate space/building adjacent to the site, which can be used for coordination purposes. Ensure involvement of the three principal response agencies and the principal emergency services (and others, as appropriate) in the On-Site Co-ordination Group. Ensure that mandated co-ordination decisions are made promptly and communicated to all involved. Ensure that a Scene Management Plan is made, disseminated to all services and applied. Develop an auditable list of Actions (an Action Plan) and appoint an Action Management Officer where necessary. Determine if and what public information messages are to be developed and issued. Ensure that media briefings are co-ordinated. Page 164 of 399

165 Ensure that pre-arranged communications (technical) links are put in place and operating. Ensure that the information management system is operated, including the capture of data for record-purposes at regular intervals. Ensure that the ownership of the lead agency role is reviewed, and modified as appropriate. Ensure that inter-service communication systems have been established, and that communications from site to the Local Co-ordination Centre have been established and are functioning. Exercise an over-viewing role of all arrangements to mobilise additional resources to the site of the major emergency, and to track the status of mobilisation requests, and deployment of additional resources. Ensure that, where the resources of an individual principal response agency do not appear to be sufficient to bring a situation under control, or the duration of an incident is extended, support is obtained via mutual aid arrangements with neighbouring principal response agencies. Determine, at an early stage, if ongoing assistance is required from casual volunteers, so that An Garda Síochána s cordoning arrangements can take account of this. Co-ordinate external assistance into the overall response action plan. Ensure that, where appropriate, pastoral services are mobilised to the site and facilitated by the principal response agencies in their work with casualties. Work with the Health Service Executive Controller to establish the likely nature, dimensions, priorities and optimum location for delivering any psycho-social support that will be required, and how this is to be delivered and integrated with the overall response effort. Decide to stand down the major emergency status of the incident at the site, in consultation with the Controllers of Operations, and the Local Co-ordination Group. Ensure that all aspects of the management of the incident are dealt with before the response is stood down; and, Ensure that a report on the co-ordination function is prepared in respect of the major emergency after it is closed down, and circulated (first as a draft) to the other services that attended. Page 165 of 399

166 Appendix 8C Mandate of the Local Co-ordination Group and Chair The activation of the inter-agency Local Co-ordination Group (See Appendix 3E) is a key level of coordination. When a major emergency has been declared and the lead agency determined, the mandate of the designated Chair of the Local Co-ordination Group is: to contact the nominated members of the Local Co-ordination Group and confirm which Local Co-ordination Centre will be used for the major emergency, the time at which the Group will convene and any other arrangements necessary to facilitate the Local Co-ordination Group in performing its functions; to activate the Local Co-ordination Centre and the appropriate support arrangements required to facilitate the Local Co-ordination Group; to chair the Local Co-ordination Group and exercise the mandates associated with this position. The Local Co-ordination Group will comprise representatives of the other two principal response agencies, an Information Management Officer, a Media Liaison Officer, an Action Management Officer, where considered appropriate, Regional Major Emergency representatives of other agencies and specialists as appropriate; to decide, if necessary, and to declare a regional major emergency; to activate a Regional Co-ordination Group (if necessary); and to ensure that a report on the co-ordination function is prepared in respect of the major emergency after it is closed down, and circulated (first as a draft) to the other services involved. Once it has been activated the mandate of the Local Co-ordination Group is: to establish high level objectives for the situation, and give strategic direction to the response; to determine and disseminate the overall architecture of response co-ordination; to anticipate issues arising; to provide support for the on-site response; to resolve issues arising from the site; to ensure the generic information management system is operated; to take over the task of co-ordinating the provision of information for the public as soon as it meets and use all available channels to make concise and accurate information available; Page 166 of 399

167 to decide and to take action to manage public perceptions of the risks involved, as well as managing the risks, during emergencies that threaten the public; to co-ordinate and manage all matters relating to the media, other than on-site; to establish and maintain links with the Regional Coordination Centre (if involved); to establish and maintain links with the lead Government Department/National Emergency Co-ordination Centre; to ensure co-ordination of the response activity, other than the on-site element; to decide on resource and financial provision; and to take whatever steps are necessary to start to plan for recovery. Page 167 of 399

168 Appendix 8D Mandate of the Crisis Management Team and Chair Crisis Management Teams The use of a Crisis Management Team within the Council s Major Emergency Plan facilitates the mobilisation of senior staff to deal with the crisis, in light of the evolving situation, rather than leaving multiple roles to a small number of individuals who hold key positions. In this way, the objectives of prioritising and managing a protracted crisis can be dealt with effectively, while keeping the day-to-day business of Galway County Council running. The Crisis Management Team is a strategic level management group within Galway County Council, which is assembled during a major emergency to: Manage, control and co-ordinate the Council s overall response to the situation. Provide support to the Council s Controller of Operations on site and mobilise resources from within the agency or externally as required. Provide support to the Council s representative on the local co-ordination group. Liaise with the DoECLG and relevant Government Departments on strategic issues; and Ensure appropriate participation of the Council in the inter-agency co-ordination structures. The members of the Crisis Management Team are the senior managers of the Council and other enablers from within the various sections of Galway County Council. They will meet at Arás and Chontae immediately upon the declaration of a Major Emergency. The Crisis Management Team provides support to the Council s representative at the Local Co-ordination Group, supports its Controller of Operations on site and maintains the Council s normal day-to-day services that the community requires. Once the Crisis Management Team assembles in the Crisis Management Centre their first task is to inform DoECLG as per Section of the Plan and Appendix 3O Page 168 of 399

169 Appendix 8E Mandate of the Regional Co-ordination Group and Chair In certain circumstances the Framework provides that the local response to a major emergency may be scaled up to a regional level. This may occur where the nature of an emergency is such that: the resources available in the local area where the incident happens do not appear to be sufficient to bring the situation under control in an expeditious and efficient manner; or the consequences of the emergency are likely to impact significantly outside of the local area; or the incident(s) is spread across more than one Local Authority or Division of An Garda Síochána; or the incident occurs at or close to a boundary of several of the principal response agencies. The Chair of the Local Co-ordination Group may declare a regional level emergency and activate the Plan for Regional Level Co-ordination (see Section 4.6 and Appendix 6). The key provision in ensuring co-ordination of the extended response is the activation of a "Regional Coordination Group". The primary function of the Regional Co-ordination Group is to maintain co-ordination of the principal response agencies involved from the extended response region. The boundaries of the actual region for response purposes should be determined by the lead agency, which has declared the regional level emergency, in light of the circumstances prevailing, or likely to develop. The regions for response purposes need not coincide necessarily with the pre-determined regions for preparedness. The lead agency which has declared the regional level emergency will convene and chair the Regional Co-ordination Group. Depending on the circumstances, the goal of regional co-ordination may be achieved by using: a single Regional Co-ordination Centre; or a Regional Co-ordination Centre supported by one or more Local Co-ordination Centres. The method of operation of a Regional Co-ordination Centre will be similar to the Local Co-ordination Centre and further guidance may be found in Appendix 6. Any one of the nominated Local Co-ordination Centres may be used as a Regional Coordination Centre, or a specific Regional Centre may be designated for this purpose. The choice of location will be determined in each situation by the Chair of the Local Coordinating Group declaring the regional level emergency and will depend on the Page 169 of 399

170 location and nature of the emergency and any associated infrastructural damage. When a Regional Co-ordination Centre is activated, it too becomes a key information management system node, with links to each active Local Co-ordination Centre and onward to the Lead Government Department and/or National Emergency Co-ordination Centre, as appropriate. Page 170 of 399

171 Appendix 8F Mandate of the Information Management Officers Information Management Officers (See Appendix 7) Page 171 of 399

172 See Appendix 17 Appendix 8G Mandate of the Media Liaison Officers Media Liaison Officers The media will respond quickly to a large-scale incident and this media presence may extend into days or weeks. It is the responsibility of the lead agency to establish a Media Centre at or near the site of the emergency for use by the principal response agencies in dealing with the media at the site. Each principal response agency should designate a Media Liaison Officer at the site and the activities of the Media Liaison Officers on site should be co-ordinated by the Media Liaison Officer of the lead agency. All statements to the media should be cleared with the On-Site Co-ordinator or his/her Media Liaison Officer. The Local Co-ordination Group should take the lead in terms of working with the media, away from the site, during a major emergency. As with arrangements at the site, each principal response agency should designate a Media Liaison Officer at the Local Coordination Centre and the activities of the Media Liaison Officers should be coordinated by the Media Liaison Officer of the lead agency. All statements to the media at this level should be cleared with the chair of the Local Co-ordination Group. Working to facilitate the needs of the media will help reduce the possibility of attempts at unauthorised access to the site of the emergency or other sites associated with it. Regular media briefings should be scheduled to suit television and radio broadcasts. These briefings should also be used to promulgate help-line telephone numbers and necessary public information messages. Background information that has been compiled before the event can be used to inform holding statements for use during the early stages of the incident. In many situations media attention will move quickly away from the site to other locations, including the Local Co-ordination Centre, hospitals where casualties are being treated and mortuaries and, therefore, arrangements for the media at or adjacent to these locations will need to be provided. Page 172 of 399

173 Appendix 8H Mandate of the Action Management Officer/Team Action Management Officer/Team (See Also Appendix 7) Where it is considered appropriate an Action Management Officer, or small Action Management Team, may be appointed. This Officer/Team also have a self-standing management task. This is to assemble an Action Plan (appropriate details of which should be displayed as part of the Information Management System), ensure that it is communicated to all agencies responsible for delivering it, and monitor/audit delivery as well as reporting this back to the Co-ordination Group. At less complex incidents one Officer/Team may undertake both the information and action management functions. Where the demands of the Major Emergency require the appointment of a separate Action Management Officer, this person may be a representative from one of the agencies other than the lead agency. Page 173 of 399

174 Page 174 of 399

175 Appendix 9: Determination of the Lead Agency Determination of Lead Agency This Appendix sets out the mechanisms for determining the lead agency in different situations. Two mechanisms, which should be applied in sequence by the three Controllers of Operations at the site are envisaged to determine the lead agency for any emergency. The first is by pre-nomination. In the Table below, pre-nominated lead agencies for common incident types are listed, and this should be the primary basis for determining the lead agency; The second is a default arrangement, where the categorisations in the table do not seem to apply and the lead agency is not obvious. In these situations, which should be rare, the Local Authority will be the default lead agency. It is important that there is rapid determination of the lead agency in each emergency situation, as this determines which one of the three Controllers of Operations is to act as the On-Site Co-ordinator. When this determination is made, the person assuming the role of On-Site Co-ordinator should note the time and that the determination was made in the presence of the two other controllers on site. This should then be communicated by the On-Site Co-ordinator to all the parties involved in the response, and the On-Site Coordinator should begin to undertake that role. The lead agency role may change over time, to reflect the changing circumstances of the major emergency. Ownership of the lead agency mantle should be reviewed at appropriate stages of the major emergency. All changes in lead agency designation emanating from the site, and the timing thereof, will be by agreement of the three Controllers of Operations, and should be recorded and communicated as per the initial determination. As the emphasis of operations may shift from the site to other areas, the Local Co-ordination Group may review the issue and determine a change in the lead agency, as appropriate. Emergency Incident Type Initial Prenominated Lead Agency Likely change Road Traffic Accident (1) An Garda Síochána To Local Authority when involving Hazardous Materials Hazardous Material Local Authority (2) Fire Local Authority Train Crash Local Authority To An Garda Síochána when rescue phase complete Aircraft Incident Local Authority To An Garda Síochána when firefighting / rescue phase complete Page 175 of 399

176 Emergency Incident Type Rescue Weather Related Biological Incident Open Country Search and Rescue (low land) Open Country Search and Rescue (high land) Public order / Crowd Events CCBRN (4) Conventional (5) Chemical Biological Radiological Nuclear (6) Accidental Explosions / Building Collapse Environmental / Pollution Initial Prenominated Lead Agency Local Authority Local Authority Health Services An Garda Síochána An Garda Síochána (3) An Garda Síochána An Garda Síochána Local Authority Marine Emergency Local Authority (7) impacting on shore Water Rescue inland An Garda Síochána (8) Likely change Local Authority Health Service Ex. Local Authority Local Authority To An Garda Síochána to investigate when search and rescue completed Table 9.1: Pre-nominated Lead Agencies for Different Categories of Emergency Notes: (1) Road traffic accident in this context excludes Road Traffic accidents involving Hazardous Materials (other than fuel in vehicles). (2) As its principal emergency service, the fire service is assigned initial responsibility for each category where the Local Authority is designated as lead agency, as it is likely to be the first attendance of that agency at the site. This may become a broader Local Authority function at a later stage of the major emergency. (3) An Garda Síochána may be assisted by specialist groups, such as Mountain Rescue teams. Page 176 of 399

177 (4) Where terrorist involvement is suspected, An Garda Síochána should assume the lead role, regardless of the agent. Should it subsequently transpire that there is no terrorist involvement; the lead agency may change as indicated above. (5) The Defence Forces, when requested, will assist An Garda Síochána, in an Aid to the Civil Power role, with Explosive Ordnance Disposal (EOD) teams, at suspected terrorist incidents. Additional Defence Forces support in an Aid to the Civil Power role may be sought, if required. (6) It is envisaged that Local/Regional involvement would arise only on foot of activation under the National Emergency Plan for Nuclear Accidents (NEPNA). (7) The Irish Coast Guard has responsibility for co-ordinating response to marine emergencies at sea. The Irish Coast Guard may, in certain circumstances, request the principal emergency services to assist them offshore. When the Irish Coast Guard request the declaration of a major emergency, where casualties are being brought ashore (or pollution is coming, or threatening to come ashore), the onshore response will be co-ordinated by the Local Authority. (8) The Irish Coast Guard has responsibility for receiving 999/112 calls and the mobilising of resources to Inland Waterway emergencies. The Framework provides that An Garda Síochána should be the principal response agency to undertake initial co-ordination at inland waterway emergencies. After the initial response, this role may be re-assigned, following consultation between the Irish Coast Guard and An Garda Síochána. Page 177 of 399

178 Page 178 of 399

179 Appendix 10 Site Management Arrangements The successful management of such situations requires simple, clear and unambiguous site arrangements, which are understood and accepted by all. The following is a typical site management arrangement that should be aspired to at all major emergency sites. Idealised Site Management Arrangements DANGER AREA MEDIA CENTRE BODY HOLDING AREA CASUALTY CLEARING STATION AMBULANCE LOADING POINT HSE HOLDING AREA SITE CONTROL POINT AGS HOLDING AREA L.A. HOLDING AREA W I N D CORDON ACCESS POINTS Page 179 of 399

180 One of the main functions of the On-Site Co-ordination Group is to match the components of the typical site plan, as described below, with the terrain of the major emergency. As soon as possible, the On-site Co-ordinator should discuss and agree the principal site arrangements with the other Controllers of Operations. Once agreed, the resulting site plan should be disseminated for implementation to all responding organisations. Components of a Typical Site Plan As described previously in Section 7.9 the main components of a typical Site Plan should contain some or all of the following: Inner, Outer and Traffic Cordons; A Danger Area, if appropriate; Cordon and Danger Area Access Points; Rendezvous Point; Site Access Routes; Holding Areas for the Different Services; Principal Response Agency Control Points; Site Control Point; On-Site Co-ordination Centre; Casualty Clearing Station; Ambulance Loading Area; Body Holding Area; Survivor Reception Centre; Friends and Relative Reception Centre; and Media Centre. Each of these is described briefly in the following paragraphs as well as a short note on both a Survivor Reception Centre and a Friends and Relatives Reception Centre. Cordons Cordons should be established as quickly as possible at the site of a major emergency for the following reasons: to facilitate the operations of the emergency services and other agencies; to protect the public, by preventing access to dangerous areas; and to protect evidence and facilitate evidence recovery at the site. An Garda Síochána will establish the cordons (Inner/Outer/Traffic) which are considered appropriate, after a decision by and/or agreement with the On-Site Co-ordination Group. To facilitate movement through cordons and around the site, it is important that staff from all responding agencies should wear their identification of service and role (see Appendix 5), and keep prominent any supplementary identification issued to them. Page 180 of 399

181 The Inner Cordon The Inner Cordon is used to define an area where the emergency services work to rescue casualties and survivors and deal with the substance of the emergency. This is also the area where evidence will need to be protected. Persons working inside this area should have appropriate personal protective equipment (PPE). The Outer Cordon The Outer Cordon is intended to seal off an extensive area around the Inner Cordon. The area between the Inner and Outer Cordons provides space for the Site Control Point, the On-Site Co-ordination Centre, the Casualty Clearing Station, the Ambulance Loading Area, the Body Holding Area and the Holding Areas of the responding services. The Traffic Cordon A Traffic Cordon is established to restrict vehicle access to the wider area around the site. One of the key objectives of a Traffic Cordon is to ensure the free passage of emergency response vehicles into and out of the site, and to prevent congestion at and around the site. Inner Cordon Access Point An Inner Cordon Access Point should be established as soon as possible to facilitate and record the flow of responders into and out of the working area. The Inner Cordon Access Point should be under the control of the lead agency, and should have a direct link back to the On-Site Co-ordination Centre. In this way, the On-Site Controllers can build a picture of the deployment of responders from the various services (by getting a summary of their briefing/debriefing from officers) as they enter and leave the working area. Outer Cordon Access Point The Outer Cordon Access Point (or points) is a control point established by An Garda Síochána to control and direct the flow of responders into the site. The approach route to the Outer Cordon Access Point should be established as soon as possible, and notified to all services. It should be signposted where this is feasible. A Danger Area A Danger Area may be declared by a Fire Officer (see also Section 5.5.4) where there is a definite risk to rescue personnel, over and above that which would normally pertain at emergency operations. This risk could arise because of dangers posed by the release of hazardous materials, buildings in danger of further collapse, Page 181 of 399

182 the threat of explosion or the presence of an armed individual. Any officer/responder who is aware of such additional risks should bring them to the attention of the On-Site Co-ordinator via his/her Controller of Operations. The On-Site Co-ordination Group may, in light of the available information, decide to declare a Danger Area and may designate an officer, appropriate for the circumstances, e.g. the Senior Fire Officer at the site in a case involving hazardous materials, to define the boundaries of, and to control access to, the Danger Area. When the Defence Forces deploy an Explosive Ordinance Disposal (EOD) team in Aid to the Civil Power the Officer in Charge of the team, upon arrival at the scene, will assume responsibility for the EOD task and inform the On-Site Co-ordinator of the boundaries of the Danger Area, and advise on Cordon(s). Where it is necessary that services continue to operate in a Danger Area, they should apply their normal incident and safety management arrangements, and relevant officers should continue to exercise command/control over their own personnel working in the Danger Area. Where a situation deteriorates to a point where the officer in charge of the Danger Area decides that it is necessary to withdraw response personnel from a Danger Area, a signal, comprising repeated sounding of a siren for ten seconds on, ten seconds off, will be given. All personnel should withdraw from the Danger Area on hearing this signal. Danger Area Access Point In situations where a Danger Area is declared, a Danger Area Access Point should be established on direction from the officer in charge to act as a safety checkpoint. The Rendezvous Point (RVP) The Rendezvous Point is the location to which all resources responding to the emergency site are directed in the first instance. An Garda Síochána will organise the Rendezvous Point. Other services may have one of their officers present to direct responding vehicles into action or to that service s Holding Area. Holding Areas A Holding Area should be designated for each responding service. This area is for resources not immediately required at the site, or which, having completed some tasks, are being held in reserve. As the Health Service Executive and the Local Authority may need to deploy large numbers of vehicles to a major emergency site, the relevant Holding Areas should be of sufficient size (site permitting) to accommodate these vehicles. Page 182 of 399

183 Depending on the site, the Holding Areas may be in a joint area, or in a series of separate areas. The Health Service Executive Holding Area should normally be as close as possible to the Ambulance Loading Point/Casualty Clearing Station and should include an Ambulance Parking Area. Each agency s Holding Area will be under the control of an officer from that agency. Holding Areas may be also used for briefing/debriefing of crews and as rest areas for personnel. Staff welfare facilities should ideally be co-located with the Holding Areas. PRA Control Point The PRA Control Point is the place at a major emergency site, from which the Controller of Operations, controls, directs and co-ordinates the PRAs response to the emergency. The first response vehicle from each of the principal emergency services that arrives at the site will become the Control Point of that service, until the relevant Controller of Operations declares otherwise. In order that these Control Points should be clearly distinguishable, in the early stages of an emergency response, the first response vehicles from each service should be the only vehicles which have their flashing beacons on. Subject to safety considerations, all other response vehicles should turn off their beacons, once they arrive on site. Dedicated incident control vehicles may take over the Control Point function when they arrive. Site Control Point The Site Control Point is the area where, if practical, the three PRA Control Points are co-located. On-Site Co-ordination Centre The On-Site Co-ordination Centre is a specific area/facility (usually at the Site Control Point), where the On-Site Co-ordinator is located and the On-Site Co-ordination Group meets. The On-Site Co-ordinator should determine which facility will be used as the On- Site Co-ordination Centre. Depending on circumstance, this may be a standard vehicle, designated for the task, a purpose-built vehicle, a tent or other temporary structure, or an appropriate space/building adjacent to the site. Casualty Clearing Station The Casualty Clearing Station is the area established at the site by the ambulance service, where casualties are collected, triaged, treated and prepared for evacuation. Ambulance Loading Area The Ambulance Loading Area is an area, close to the Casualty Clearing Station, where casualties are transferred to ambulances for transport to hospital. Page 183 of 399

184 Body Holding Area The Body Holding Area is an area, under the control of An Garda Síochána, where the dead can be held temporarily until transferred to a Mortuary or Temporary Mortuary. The On-Site Co-ordinator, in association with the other Controllers, will decide if it is necessary to establish a Body Holding Area at the site. The Body Holding Area, if established, should be situated close to the Casualty Clearing Station. It should be noted that the Body Holding Area is not an appropriate place for the prolonged storage of the dead and appropriate arrangements should be made to ensure minimal delay in moving bodies to a Mortuary (temporary or otherwise). Survivor Reception Centre The Survivor Reception Centre is a secure location to which survivors, not requiring hospital treatment, can be taken for shelter, first aid, interview and documentation. Where considered appropriate, a Survivor Reception Centre (or Centres) should be designated and established at the earliest possible opportunity. The On-Site Coordinator, in conjunction with the other Controllers, should determine if such a centre is to be established and where it is to be located. The Survivor Reception Centre is not usually located at the site, but rather in a suitable near-by premises, such as a hotel. It is the responsibility of the Local Authority to establish and run the Survivor Reception Centre. Provision should be made at the Centre for the immediate physical and psychosocial needs of survivors (e.g. hot drinks, food, blankets, telephones, first aid for minor injuries, etc). Friends and Relatives Reception Centre Some incidents may warrant the establishment of a Friends and Relatives Reception Centre(s) at an appropriate location associated with the emergency. While not normally located at the site, it may be necessary and appropriate for the On-Site Co-ordinator in conjunction with the other controllers of operations to determine the need for and arrange for the designation and operation/staffing of such a centre(s), as part of the site management arrangements. Media Centre The Media Centre is a building/area specifically designated for use by the media, and for liaison between the media and the principal response agencies. It is the responsibility of the lead agency to establish and run this centre. In this regard it should be noted that the media are likely to respond quickly to any major emergency and a media presence at the site may extend for days, or even weeks. Page 184 of 399

185 Appendix 11 Identification of Personnel at the Site of a Major Emergency All Galway County Council personnel responding to the site of a major emergency should wear (or carry) the form of identification issued to them by Galway County Council, and should ensure that their vehicles are adequately identified. Responding personnel should be aware that they will be requested to identify themselves at the Outer Cordon Access Point by An Garda Síochána, and may not be allowed through the Outer Cordon without such identification. Where identification is not permanently retained on the person or vehicle, it should be obtained from the relevant Holding Area or Control Point. The identification carried by key personnel should be of the photo id type and should clearly identify their employer and job title. Uniformed Emergency Services Personnel All uniformed personnel, responding to the site of a major emergency, should wear the proscribed uniform, including high visibility and safety clothing, issued by their agency. Senior personnel who are acting in key roles, such as the On-Site Co-ordinator and the Controllers of Operations, should wear bibs designed and coordinated as follows: Organisation Bib Colour Wording Health Service Executive Green and White Chequer HSE Controller Local Authority Red and White Chequer Local Authority Controller An Garda Síochána Blue and White Chequer Garda Controller Garda Controller Local Authority Controller HSE Controller When the lead agency has been determined, the On-Site Co-ordinator should don a distinctive bib with the words On-Site Co-ordinator clearly visible front and back. Page 185 of 399

186 Non-Uniformed Personnel Where non-uniformed personnel are required to respond to the site of a major emergency, they should have high visibility jerkins, boleros or tabards, which are colour coded in relation to their specific service. The outer, high visibility layer should have the name of their service and their job/function clearly displayed both back and front. The service markings on this clothing should be made known in advance to the other organisations that may be involved in the response. Utilities and Private Sector Companies It is recommended that utilities and private sector companies, for example transport companies that might be involved in a major emergency response, should maintain a degree of uniformity in personnel clothing and identification, particularly in terms of the colour of outermost garments and head protection. The use of the agency s name on the front and back of outermost garments and the use of personal title identification, where available, is also recommended. These should be made known in advance to the statutory services. Voluntary Emergency Services All uniformed voluntary emergency services personnel responding to the site of the major emergency should wear the prescribed uniform, including high visibility and safety clothing, issued by their organisation. Individual members of voluntary emergency services should carry a form of photo-identification. The organisations markings on this clothing should be made known in advance to the other organisations that may be involved in the response. The vehicles of voluntary emergency services responding to a major emergency should be readily identifiable. Casual Volunteers Where the On-Site Co-ordinator determines that casual volunteers may be engaged within the cordons of the emergency site, they will be issued with orange armbands emblazoned with the word Volunteer or suitable abbreviation, e.g. VOL, by Civil Defence, with whom they will be offered a temporary volunteer status. Page 186 of 399

187 Appendix 12 Principal Response Agencies Mandates Galway County Council Galway County Council will undertake the following responsibilities in response to an emergency being declared; declaration of a Major Emergency and notifying the other two/three relevant principal response agencies; mobilisation of predetermined resources and activating predetermined procedures in accordance with its Major Emergency Mobilisation Procedure; acting as lead agency, where this is determined in accordance with Section 7 and undertaking the specified coordination function; protection and rescue of persons and property; controlling and/or extinguishing of fires; dealing with hazardous material incidents including: identification, containment, neutralisation and clearance of chemical spills and emissions; decontamination (other than clinical decontamination) on-site of persons affected (under medical supervision where necessary); advising on protection of persons threatened, by sheltering or evacuation; arranging/overseeing clean-up of affected areas; limiting damage to infrastructure and property; provision of access/transport to/from the site of the emergency; provision of additional lighting required, beyond what the principal emergency services normally carry; assisting An Garda Síochána to recover bodies, when requested; support for An Garda Síochána forensic work; support for the Coroner s role, including provision of temporary mortuary facilities; accommodation and welfare (1) of evacuees and persons displaced by the emergency; provision of food, rest and sanitary facilities as appropriate for all personnel involved in the response to the emergency; engaging any specialist contractors required to assist with emergency operations; exercising control of any voluntary or other service which it mobilises to the site; Page 187 of 399

188 liaison with utilities regarding restoration/maintenance/or enhancing services provided to the site or to persons affected; site clearance, demolition, clear-up operations, removal and disposal of debris (2) ; monitoring and/or reporting on the impact in its functional area of any emergency/ crisis which falls within the ambit of a National Emergency, and coordinating (3) / undertaking any countermeasures in its functional area which are required/ recommended by an appropriate national body; any other function, related to its normal functions, which is necessary for the management of the emergency/crisis; any function which the On-Site Co-ordinating Group requests it to perform; and, maintaining essential Local Authority services (e.g. roads availability, fire and emergency operations cover, public water supply, waste water treatment, waste disposal) during the major emergency. (1) (2) (3) Welfare in this case is intended to mean food, bedding, sanitary and washing facilities; This should be done after consultation with An Garda Síochána to avoid the possible destruction of evidence. Galway County Council should co-ordinate local aspects of National Emergency Plan for Nuclear Accidents An Garda Síochána An Garda Síochána will undertake the following responsibilities in response to an emergency being declared; declaration of a Major Emergency and notifying the other two relevant principal response agencies; mobilisation of predetermined resources and activating predetermined procedures in accordance with its Major Emergency Mobilisation Procedure; requesting assistance from the Defence Forces in line with agreed protocols, MOUs, SLAs and current practices; acting as lead agency, where this is determined in accordance with Section 7, and undertaking the specified co-ordination function; maintaining law and order; implementing agreed site plan/management arrangements, as appropriate; traffic management; crowd control; implementing agreed aspects of evacuation procedures; Page 188 of 399

189 informing the public, as necessary and on the advice of the competent authorities, of actual or potential dangers arising from the emergency; co-ordinating/conducting searches for missing persons; assisting and directing survivors/uninjured persons away from the site (and any danger area) to places of safety; collecting information on casualties and survivors; arrangements in respect of the dead, in association with the Coroner; recovery of bodies; provision of casualty bureau/casualty information service; preservation of the site; collection of evidence and forensic work (1) ; assisting the Coroner in the case of fatal casualties, inquiries or criminal proceedings; engaging any specialist contractors required to assist with emergency operations; exercising control of any voluntary or other service which it mobilises to the site; monitoring and/or reporting on the impact in its functional area of any emergency/crisis which falls within the ambit of a National Emergency, and undertaking any countermeasures in its functional area which are required/ recommended by an appropriate national body; any other function, related to its normal functions, which is necessary for the management of the emergency/crisis; any function which the On-Site Co-ordinating Group requests it to perform; and, maintaining essential Garda services during the Major Emergency. (1) Precedence should only be given to this activity where it will not interfere with the protection of life, the rescue of live casualties, and the treatment of casualties Health Service Executive The Health Service Executive will undertake the following responsibilities in response to an emergency being declared; declaration of a Major Emergency and notifying the other two relevant principal response agencies; mobilisation of predetermined resources and activating predetermined procedures in accordance with its Major Emergency Mobilisation Procedure; Page 189 of 399

190 acting as lead agency, where this is determined in accordance with Section 7, and undertaking the specified co-ordination function; provision of medical advice and assistance; provision of medical aid to casualties at the site; triage of casualties, and assigning them to hospitals for evacuation; casualty evacuation and ambulance transport; provision of hospital treatment; provision of psycho-social support to persons affected by the emergency; certification of the dead; support for An Garda Síochána s forensic work; support for the Coroner s role; provision of community welfare services (1) ; clinical decontamination and decontamination of contaminated persons on arrival at hospital; advising and assisting An Garda Síochána and Local Authorities on public health issues arising; exercising control of any voluntary or other service which it mobilises to the site; monitoring and/or reporting on the impact in its functional area of any emergency / crisis which falls within the ambit of a National Emergency, and coordinating (2) / undertaking any countermeasures in its functional area which are required/recommended by an appropriate national body; any other function, related to its normal functions, which is necessary for the management of the emergency/crisis; any function which the On-Site Co-ordinating Group requests it to perform; and, maintaining essential health services during the Major Emergency. (1) (2) Welfare in this case is intended to mean the normal community welfare support services. The Health Service Executive should co-ordinate local aspects of the National Public Health (Infectious Diseases) Emergency Plan. Page 190 of 399

191 Appendix 13 Hazardous Materials In the event of a major emergency involving an element of Hazardous materials and/or Dangerous Substances the senior officer of the Fire service will immediately inform WRCC by including this information in the METHANE message. WRCC will then mobilise the HAZMAT vehicle from Galway Fire Station. General Hazardous Chemicals and Dangerous Goods are transported throughout County Galway, by road and by rail, every day. These goods include dangerous chemicals such as acids, toxins and carcinogenic substances; explosives, radioactive materials, and flammable liquids; volatile chemicals likely to spontaneously combust or react with air, water etc.; and flammable, poisonous or compressed gases. Carrying goods by road or rail involves the risk of traffic accidents. If the goods carried are dangerous, there is also the risk of an incident, such as spillage of the goods, leading to hazards such as fire, explosion, chemical burn or environmental damage. Most goods are not considered sufficiently dangerous to require special precautions during carriage. Some goods, however, have properties which mean they are potentially dangerous if carried. Dangerous goods are liquid or solid substances and articles containing them, that have been tested and assessed against internationally agreed criteria, a process called classification, and found to be potentially dangerous (hazardous) when carried. Dangerous goods are assigned to different Classes depending on their predominant hazard. There are two types of Hazard Identification Plates commonly uses on vehicles transporting hazardous materials in Ireland UK HAZCHEM Guide - These plate are found on some vehicles carrying Hazardous materials, usually vehicles originating from the UK International ADR (Kemlar) Code - This is an internationally recognised and legally required method of identifying hazardous materials and dangerous goods being transported. UK HAZCHEM Guide Emergency Action Codes (commonly called Hazchem Codes) are designed to assist the emergency services in the first few minutes of dealing with a hazardous goods distribution incident. They are designed for responding to bulk product incidents. They are not intended for goods carried in smaller quantities, or for non-distribution incidents, although they are often used as an indicator of the measures that may be needed in such incidents. Page 191 of 399

192 The EAC provides information on: the fire extinguishing media to be used; the level of PPE required; whether the spillage should be contained or may be diluted; whether there is a possibility of violent reaction; whether the substance poses a Public Safety Hazard. The first character, a number, identifies the appropriate fire-fighting method. The second character, a letter, identifies the necessary safety precautions for fire-fighters, whether a violent reaction is possible, and whether to dilute or contain any spill. The third character will either be blank, or an E indicating that a public safety hazard exists. Figure M1: An example of UK HAZCHEM Guide Page 192 of 399

193 The emergency Action Code as used within the UK and Ireland International (ADR) Kemler Code Vehicles running under International ADR regulations will carry a three-digit Code, referred to as the Kemler Code. This code will give the Fire and Rescue Service further information about the hazards involved in dealing with the material. Page 193 of 399

194 The International (ADR) Kelmer code Some Hazard Identification Numbers (Kemlar Codes) have specific meaning and are more specific than the guidelines given above. Below is a table listing examples of some of those specific codes. Hazard Identification Number Implication 22 refrigerated liquefied gas, asphyxiant 323 flammable liquid which reacts with water, emitting flammable gases X323 flammable liquid which reacts dangerously with water, emitting flammable gases 333 spontaneously combustible liquid X333 spontaneously combustible liquid which reacts dangerously with water 362 flammable liquid, toxic, which reacts with water, emitting flammable gases Page 194 of 399

195 Hazard Identification Number Implication X362 flammable liquid toxic, which reacts dangerously with water, emitting flammable gases 382 flammable liquid, corrosive, which reacts with water, emitting flammable gases X382 flammable liquid, corrosive, reacts dangerously with water, emitting flammable gases 423 solid which reacts with water, emitting flammable gases X423 flammable solid which reacts dangerously with water, emitting flammable gases 44 flammable solid, in the molten state at an elevated temperature 446 flammable solid, toxic, in the molten state, at an elevated temperature 462 toxic solid which reacts with water, emitting flammable gases X462 solid, which reacts dangerously with water, emitting toxic gases 482 corrosive solid, which reacts with water, emitting flammable gases X482 solid, which reacts dangerously with water, emitting corrosive gases 539 flammable organic peroxide 606 infectious substance 623 toxic liquid, which reacts with water, emitting flammable gases 642 toxic solid, which reacts with water, emitting flammable gases 823 corrosive liquid which reacts with water, emitting flammable gases 842 corrosive solid which reacts with water, emitting flammable gases 90 environmentally hazardous substance; miscellaneous dangerous substances 99 miscellaneous dangerous substance carried at an elevated temperature. Dangerous Goods Dangerous goods are liquid or solid substances and articles containing them, that have been tested and assessed against internationally-agreed criteria - a process called classification - and found to be potentially dangerous (hazardous) when carried. Dangerous goods are assigned to different Classes depending on their predominant hazard. Page 195 of 399

196 UN Class Dangerous Goods Division(s) Classification 1 Explosive Explosive 2 Gases 2.1 Flammable Gas 2.2 Non Flammable, non toxic gas 2.3 Toxic gas 3 Flammable Liquids Flammable Liquid 4 Flammable solids 4.1 Flammable solid 4.2 Spontaneously combustible substance 4.3 Substance which in contact with water emits flammable gas 5 Oxidising substances 5.1 Oxidising substance 5.2 Organic peroxide Toxic substance Toxic substances Radioactive material Corrosive substances Miscellaneous dangerous goods 6.2 Infectious substance Radioactive material Corrosive substance Miscellaneous dangerous goods Classes of dangerous goods transported on Irish roads Page 196 of 399

197 Class waring diamonds ACTION on to Approach Hazardous Substances OFFICERS WHO ATTEND ANY INCIDENT INVOLVING HAZARDOUS SUBSTANCES SHOULD SUBMIT A REPORT TO THAT EFFECT FOR INCLUSION ON THEIR PERSONAL RECORD. IF OFFICERS COME IN TO CONTACT WITH, OR FEEL THEY HAVE BEEN EXPOSED TO, FUMES ETC., THEY SHOULD SEEK MEDICAL ATTENTION AS SOON AS POSSIBLE. Any approach should, if possible, be made so that as you face the incident, the wind blows from behind you towards the incident. It is worth remembering that the majority of these substances are heavier than air. This means that they will ordinarily travel downhill, so keep uphill if possible. Stop in a safe position. This may well be at a greater distance than generally recommended by ACECARD, depending on the circumstances. Inform Control immediately. Page 197 of 399

198 Galway County Council Major Emergency Plan (Ver 4) September 2013 Officers should go no closer than absolutely necessary to request the driver/occupant to come to the police vehicle with the written information (TREMCARD), or to view the markings on the affected vehicle or container. The most important information is the 4-figure UN Substance Identification Number, shown below. This number identifies the substance involved, no matter what the country of origin. REMEMBER - ORANGE BOARDS OR DIAMOND MARKINGS MEAN DANGER! Keep the public away. The Following Information is immediately required by Control Describe the scene including the layout of the land and exact location. Weather conditions, prevailing wind speed and direction. Direction of flow of suspected leak. HAZMAT: Incident Control SECURE THE AREA Control of all traffic around the incident area must be established and maintained to ensure the safety of the public and responders as well. SET UP COMMAND Command will ensure the best utilization of all resources. The command will also ensure that well intentioned responders do not rush into a situation that could endanger themselves or others. ASSESS THE SITUATION Using information from all available sources, (e.g. senses, testing equipment, documentation and research), the responders will be able to adequately protect themselves and others, and formulate a plan of attack. SET UP WORK ZONES Establishing zones will be of particular importance if decontamination is required. Page 198 of 399

199 They will ensure that the hazards are contained within an area where it is possible to deal with them effectively. ENTER AND RESOLVE THE PROBLEM Through the assessment stage, responders will now have a good idea of how to protect themselves, and what equipment and tactics are required to resolve the problem. Further loss of life, loss of product and loss of the environment must be minimized or stopped. MONITOR THE SITUATION Constant monitoring of the incident is necessary at all times in case of unforeseen hazards and sudden escalation of the incident. DECONTAMINATION AND DISPOSAL Contamination must not be allowed to escape from the incident and out into the public domain. After decontamination of the responders and their equipment, everything used in this process must be decontaminated and/or properly disposed. REMEDIATION This is the process by which the affected area is brought back to the state in which it was before the incident occurred. This will insure the safety and well-being of future generations. Page 199 of 399

200 Page 200 of 399

201 Appendix 14 Countermeasures for Response to Nuclear Accidents Iodine Tablets: Only a very serious accident at a nuclear installation close to Ireland could result in the possible exposure of people to radioactive iodine. In these circumstances stable (nonradioactive) iodine, in tablet form, is an internationally recognised and established countermeasure as part of an overall nuclear emergency response. Notes: 1) Those most susceptible to radioactive iodine are infants and young children whose thyroid glands are still growing. For these groups, stable iodine may be beneficial. 2) Adults have a much lower level of risk and, therefore, stable iodine tablets are of limited benefit to adults. Exposure to significant levels of radioactive iodine can increase the risk of thyroid cancer. Stable iodine tablets, taken before the arrival of the contamination plume or within a few hours of the arrival of the plume, can effectively block the body s uptake of radioactive iodine and so significantly reduce or even eliminate any risk of thyroid cancer. As only the most severe accidents may require the use of stable iodine tablets, staying indoors and avoiding consumption of certain foods that may be contaminated by radioactive iodine will most likely be the advice given in the early stages of an emergency. Both of these countermeasures provide significant protection against exposure to radioactive iodine. The Department of Health and Children have made arrangements so that stable iodine tablets will be available to every household in the country. Evacuation: It is not envisaged that an accident in a nuclear installation abroad would give rise to the need for evacuation of people in Ireland. However, evacuation could be particularly effective as a short-term measure, to avoid exposure from an incident of local origin. This would only take place where the contamination is most severe, provided people can be moved quickly enough to areas that will remain free of contamination. In these cases, evacuation would be implemented in accordance with evacuation provisions of local major emergency plans. Page 201 of 399

202 Page 202 of 399

203 Appendix 15 Evacuation / Protecting Threatened Populations The Purpose: The purpose of the Evacuation Plan is to serve as an evacuation guide for emergency responders and to educate the stakeholders and guests of the Galway Co Co on how to respond to an emergency requiring evacuation. The Emergency Evacuation Plan includes plans for both partial immediate area and full evacuation immediate area and of the surrounding neighbourhoods. The Multi-Hazard Evacuation Plan is designed to manage, coordinate, and implement the evacuation of the specific areas of Galway County and or the surrounding areas. Any large scale incident could result in severe effects to our employees and local residents. Evacuations may be made necessary for a number of reasons. Some evacuations will be short term (less than 24 hours) while others may be for a longer term (more than 24 hours). Some evacuations may allow residents time to prepare (1 or 2 hours) while other orders for evacuation may only provide a few minute s notice. Therefore, evacuation orders will vary depending on each situation. These action plans will identify specific areas to be evacuated, evacuation routes, sheltering alternatives, staging areas and emergency ingress routes for responders. Objectives: 1. Protection of life and property. 2. Timely and efficient notifications to the public. 3. Orderly evacuation of portions or the entirety of the Harbour Enterprise Park and or the surrounding dock area. 4. Manage the evacuation egress so as not to interfere with the ingress of emergency responders. 5. Maintain security during the evacuation period. 6. Safe and orderly return of evacuees. Potential Hazards: A Major Accident (train crash) Act of Terrorism ( unstable person creating a dangerous situation ) An Uncontrolled Incident (Fire) Any Problems associated with the storage and conveyance of Gasoline, Ethanol etc. (explosion) Chemical Incident (spillage) Erosion (mud slide) Explosion Fire Flood Systems Failure This are just some examples. Historically evacuations in Ireland were self catered, most people had extensive family links in both community for assistance, and Nationally, where they could be accommodated. In more recent times, and as demonstrated during the flooding of 2009, this situation has been intrinsically Page 203 of 399

204 changed. With the influx of our Immigrant population, who often have fewer ties to the community, and an aging population and smaller families, this situation is exasperated. Formal assistance is necessary and must be planned for. Furthermore, Galway is unique in that it has an island community and a gaeltacht community. Action Steps of Evacuation Plan: 1. Incident Occurs 2. Emergency Services Activated (Gardai, Fire Service, Civil Defence) 3. Emergency Services Respond (Gardai contact Ambulance Control 999, Galway Co Co ,Civil Defence Officer ,Each will activate their services) 4. Situation Assessed 5. Incident Command System Activated 6. Declaration of Emergency 7. Emergency Plan Activated 8. Precautionary/Mandatory Evacuation Ordered by Incident Commanders ( Fire Chief has Ultimate Responsibility) 9. Evacuation Initiated ( initated by the Civil Defence, Brendan Qualter CDO , Louie Casserly CD Welfare Officer) 10. Security of Evacuated Areas Maintained by Gardai and /or Army/ private security 11. safety and welfare of evacuees 12. Return of Evacuees The Civil Defence have completed extensive training and are at a heightened level of response in relation to the management of displaced people. There is a tried and tested sequence used in relation to the safety and care of the displaced. 1 Assembly Centre: This is an agreed area that should be in walking distance from evacuated homes and easily accessible for mobile persons. From here Displaced people are brought to a transport Centre. Persons in need of assistance are assisted to this area or brought directly to an appropriate other centre. 2 Transportation Centre: This Centre is specifically selected due to location, It could be for example In Oranmore, for Galway, due to its strong infrastructure. It has excellent transport links. For the motorway, main routes to rest of Country. It has good rail and bus links. A possible Transportation Centre could be Galway Race track, or anything similar, naturally a smaller venue is perfectly suitable for smaller towns. All it needs is good transport links and toilet facilities. It is envisaged that displaced people are kept here for a minimum amount of time. Some transport will be needed throughout the evacuation period, even after the area has been cleared. Evacuees may need transport between the Rest Centre and hospital, to visit injured friends or to attend outpatients clinics. Transport would also be required for those returning evacuees who have no personal transport. An Garda Síochána units will probably be the main resources used for traffic control, employing a mixture of officers and signed diversions, but where time is available, the local authority roads section and motoring organisations e.g. the A.A., may be able Page 204 of 399

205 to help with signage and manpower. The Civil Defence has considerable experience here. Also the army have a role to play here. Efforts should be made to devise and maintain separate routes for emergency vehicles going to the event site and for traffic evacuating the area. 3 Rest Centre: Displaced people should be held here short term a maximum of 8 hours only. On occasion it may be appropriate to skip this centre and go straight to an accommodation centre. This is a communication hub. All attempts must be made here to gather relevant information. Also to provide information, to displaced people. It is imperative to have excellent communication links. Internet access and telephone / telex are a must. It is imperative this centre has a separate office with fireproof filing cabinet. Also a suitable building would require toilet facilities and a basic kitchen, and a large hall. Soup and sandwiches tea and coffee would be available. Most community centres and schools would be suitable and widely dispersed in most areas of habitation. 4 Accommodation Centre: In an accommodation Centre displaced people are catered for here for longer periods of time, The time frame varies from overnight to several nights or longer. It is ran as a home from home, Separate areas are necessary for both displaced people and staff. It is envisaged that people are accommodated in either family groups or male/female. It needs a large hall and several lockable rooms up to a minimum of 12 rooms needed, ample toilet and shower facilities or portable facilities to be arranged. Communication is also important here. Communication issues may be assisted by use of the following. Translation service providers: NUIG Translation Services Irish translation An Oifig Aistriúcháin (The Translation Office) forms part of Acadamh na hollscolaíochta Gaeilge (The Academy for University Education through Irish) in the National University of Ireland, Galway. We are located in Áras na Coiribe, near the new Cairnes building. Contact details: An Oifig Aistriúcháin, Áras na Coiribe, Ollscoil na héireann, Gaillimh, Cathair na Gaillimhe Telephone: Galway Deaf Club Telephone: Contact via Text Description: An Association catering for deaf people and the hard of hearing, their children, parents and teachers Invaluable in relation to sign language and distributing information among the Deaf community. Page 205 of 399

206 Russian and Polish -> Translex Language Services, 58 Dominick Street, Galway. CTC Commercial Translation Centre, No 8 Boireann BheagRoscam, Galway - Ireland T Tel: Number: Translation Services: Afrikaans Slovene Hungarian Albanian Somali Indonesian Amharic Spanish Italian Arabic Latin Japanese Belorussian Swahili Khmer Bosnian Swedish Korean Bulgarian Tagalog/Filipino Thai Lao Chinese HK & RC Turkish Macedonian (FMRY) Croatian Ukranian Malay-Bahasa Czech Vietnamese German Danish Taip Greek Dari Maltese Hebrew Dutch Norweigen Hindi Farsi French Portugese Polish Serbian Russian Security of the Evacuated Zone The evacuated area is at risk, not only from the effects of the event, but from thieves and looters. This is unlikely to be a major problem in most situations, but, in order to provide reassurance to evacuees; An Garda Síochána should take steps to control access to the evacuated area and to monitor the evacuation zone for any unauthorised activity. In order to do so, An Garda Síochána may need to draw resources from other organisations, e.g. the Defence Forces. The area should also be monitored for any occupants who may have missed the evacuation message and be unaware of the situation. Civil Defence & Garda Liason Inspector Michael Coppinger Garda Mary Shields Civil Defence Evacuation Liaison Person Louie Casserly , Page 206 of 399

207 Brendan Qualter Accommodation Centres Rest Centres are places where people evacuated from premises (including residential, industrial, commercial, entertainment and education properties) can go to receive appropriate shelter and welfare care until they can return to the evacuated area, or be otherwise accommodated. It is the responsibility of the Local Authority to ensure that arrangements are in place to provide Accommodation Centre accommodation, and the necessary welfare services, for evacuees. To facilitate this, a comprehensive list of potential Rest Centres should be collated and maintained. At Regional Level, key information about Accommodation Centres in Local Authority areas should be recorded and maintained to facilitate mutual aid, both within and external to the planning region. Accommodation Centres represent a complex, multi-agency response to the needs of evacuees. Potentially involved are the Local Authority, An Garda Síochána, the Health Service Executive, the owner of the premises being used, voluntary emergency services, welfare and advice organisations, other public service organisations which can provide help, advice and support, and private companies, such as catering firms, and transport operators. Elected representatives, friends and relatives of evacuees and the media will also have an interest in what is going on in both Rest and accommodation Centres. The Civil Defence has undergone considerable training and preparation in this area. Planning for an Accommodation Centre In planning for, and establishing, Rest Centres, the issues to be addressed include: Convenience of buildings to known areas at risk. Even spread across an area, to allow for general risks. Availability, given that evacuations can occur at any time of the day or night. Facilities, staff and equipment required for effective operation of a Rest Centre. Management arrangements. Provision of physical and welfare help which is appropriate to the situation and to the social/religious/cultural/physical/financial needs of evacuees. Keeping records. Safety of evacuees, staff and building contents. Triggers and mechanisms for identifying the need for a Rest Centre and initiating action to establish one. Preparation and integration of plans, including establishing understandings on roles, responsibilities and resources. Again The Civil Defence have completed many courses and attended many training courses in regards to dealing with displaced people. Infrastructure Page 207 of 399

208 Accommodation Centre Manager An Accommodation centre must have a rest centre manager appointed. The accommodation centre manager must know; How many people are likely to be evacuated and some idea of demographics families, schoolchildren, elderly people, tourists or travellers, problems, expected difficulties in relation to language and diet When will the evacuation take place. Approximately how long it is likely to last, what refreshments will be suitable. Whether evacuees, are likely to have any particular needs, for example, if they will be wet and will require a change of clothes. Where would be a safe area for a Accommodation Centre Any known groups with special needs, for example residents of nursing homes or sheltered accommodation. Planning a centre In order to plan and respond effectively, organisations involved in Accommodation Centres will require: An understanding, and acceptance of the roles and responsibilities of different organisations and agencies. A co-ordinated list, of potential Centres, including information on access and setting up. An agreed plan, for receiving an alert that a Rest Centre may be needed, taking a decision on whether and where to open a Rest Centre, and communicating this information, within, and between organisations. An agreed plan, for the setting up, and operation, of each potential Centre, including its overall management. Alert, and callout arrangements, for staffing each Rest Centre. There is a pre-existing arrangement in many Organisations, including the Civil Defence. Structure of Accommodation Centre A Local/Area plan for Accommodation Centres should consist of two sections: A comprehensive communications is an absolute necessity. Radio, fax, phone, internet. An integral role is to be an information hub. To provide the evacuees with up to date information. Also to collect and correlate internal information. A generic section, setting out responsibilities for deciding to open an accommodation centre, communication arrangements between organisations, the location of, and access arrangements for, pre-identified Rest Centres (and key actions for establishing ad hoc ones), overall management arrangements, and agreed roles, resources, capabilities and responsibilities. Call-out lists for key management staff should be included. Individual operating plans, for each pre-identified venue, which would include layout, health and safety information, information on the operation of essential pieces of equipment, and staffing arrangements, including call-out lists. Location of Accommodation Centre Possible Rest Centre properties include: Leisure centres arts centres, community centres, and civic buildings. Day Centres Other HSE properties, which would not be required to treat casualties. Schools. Page 208 of 399

209 Church and other (GAA, Community Group, Youth Organisation) halls. The Civil Defence have ample experience at managing these centres and have done in the past, e.g. nationally managing the Cherry Orchard accommodation Centre for Ireland s initial asylum seekers -the Bosnian Refugees and locally setting up and managing an accommodation centre in Ballinasloe *** Transportation Centre The following is a list of bus and coach hire companies in Galway. Burke Bros. Coaches Claretuam Tuam Co. Galway 53 Seat Coaches (093) Callinan Coaches Ltd. Cregboy Claregalway Co. Galway 53 Seat Coaches (091) Costello Bus Hire Ballinderry Cummer Tuam Co. Galway 53 Seat Coaches (093) Donoghues of Galway Taramuid Clarenbridge Co. Galway 53 Seat Coaches 8 Seat Mini Bus (091) Page 209 of 399

210 Faherty Coaches Drumaveg Moycullen Co. Galway 50 seat coaches 17 seat minibuses (091) Farrell Travel Athenry Co. Galway 53 Seat Coaches 24 Seats Coaches Tel: Fax: Healy Coaches Castlegar Co. Galway 53 Seat Coaches 19 Seats Coaches Tel: Fax: Naughton Coach Tours Ltd. Shanagurrain e Spiddal Co. Galway 53 seat coaches Page 210 of 399

211 21 seat minibuses (091) Travel Direct Ltd. Ballindooley Headford Road Co. Galway 32 seat coaches 8 seat minibuses (091) It is important to note here that private companies will require costings and may refuse mid crisis to co-operate until payment is received. The Civil Defence efforts along with the army have proved to be invaluable to assist in this area. Evacuation Communication Public Alerting First responders will conduct door-to-door evacuations and/or drive through neighbourhoods making public notifications on emergency loud speakers. Every caution is necessary to ensure inclusion of persons with communication and mobility issues. Warnings may be disseminated to the public by any or all of the following: Door to Door / Use of loud speakers Radio and T.V. Local helpline / information line Web services and internet services Facebook and twitter Telephone messages and Automated Text services: The National and local Media are the first and main method of disseminating information National Media Contacts Company Media Telephone Fax / RTE TV / Radio (24hrs) (9am-9pm) (24hrs) FM Radio Today FM Radio newsdesk@rte.ie news@todayfm.com Company Media Telephone Fax / TV3 TV news@tv3.ie TG4 TV nuacht@tg4.ie Page 211 of 399

212 Local Media Contact /Radio Company Media Telephone Fax / Galway Bay FM Sandy RdGalway info@galwaybayfm.ie I fm Level 3, Unit Mid-West Radio C,Monksland Ballyhaunis Mayo Info@midwestradio.ie Clare FM Ennis, Co. Clare paul@clarefm.ie Newstalk Dublin info@newstalk.ie Shannonside Roscommon info@shannonside.ie Vodafone Dial This is an emergency number that will direct you to technical personnel Meteor Dial 1905 connects to technical support Three Mobile/three mobile.ie Dial 1913 connects to technical support Areas to be Evacuated The population of the county is 250,541 according to the 2011 census. Towns with populations < 200 are not noted. TOWN POPULATION Ahascragh 4500 rural, 500 urban, Ardrahan 880 Athenry 3950 Aughrim 546 urban, 560 rural Ballinasloe 7,674 urban, 1630 rural Ballinderreen 997 rural Ballyconneely 625 rural Ballygar 642 rural Ballymacward Ballymoe Ballynahinch Barna 1,878 Bealadangan Belclare Bullaun 248 Page 212 of 399

213 Camus Carnmore Carraroe 680 Casla Castleblakeney Castlegar 842 Claregalway urban 562 rural 163 Clarinbridge 340 Cleggan Clifden urban 2609 rural 7106 Clonbur urban 997 rural 288 Corofin Corrandulla Corr na Móna 842 Craughwell urban 385 rural 1169 Dunmore 594 Eyrecourt 292 Furbo 800 Glenamaddy 516 Gort urban 429 Rural 2734 Headford urban 890 rural 1000 Hollygrove Inverin Kilcolgan Kilconnell 680 Kilkerrin Kilkieran Killimor Kilronan 298 Kiltullagh Kinvara urban 563 rural 599 Laurencetown Leenaun Page 213 of 399

214 Lettercallow Letterfrack 228 Lettermore Loughrea urban 5057 rural 883 Maam Cross Maum Menlough Milltown 206 Monivea urban 300 rural 564 Mountbellew Moycullen 1559 Muckanaghederdauhaulia Maree Newbridge New Inn 206 Oranmore urban 4799 rural 1023 Oughterard urban 2605 rural Peterswell Portumna urban 2015 rural 1920 Recess Rosmuck Rossaveal Roundstone urban 239 rural 423 Roscam 680 Skehana Spiddal 1445 Tuam urban 8242 rural 209 Turloughmore 206 rural Williamstown Woodford urban 289 rural 479 Page 214 of 399

215 See for a list of townlands and populations in County Galway. On the following pages is a list of contact details for halls, community centres and other venues which may be used as centres for evacuation purposes. Page 215 of 399

216 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Brendan Murray 10th Galway (Lough St Brendans Rd Portumna Co. Galway Loughrea bmur@vodafone.ie Tony Williams Derg) Portumna Scouts Caroline Donnellan 2 Galway Tuam Woodquay Tuam Co. Galway Tuam familyd7@eircom.net Mary Dillion 3 Rivers Story Cleaghmore Ballinasloe Co. Galway Ballinasloe mairenidhil@gmail.com Telling Festival Danny McGinley 6th Galway Killimor Scouts Killimor Ballinasloe Co. Galway Loughrea dmcginley@live.ie Sean Treacy Lisa Crowne A 4 Sounds 19 Mountain Harolds Cross Dublin Tuam a4sounds@gmail.com Lisa Crowne 085- View Ave, James Lundon AAI Galway County Kiltullagh North Athenry Co. Galway Loughrea jameslundon@yahoo.co.uk Josephine Gardiner 086- Board Kiltullagh Gerard Larkin Abbey Community Tomany Kylebrack, Co. Galway Loughrea gerryplarkin@eircom.net Frances Holohan Development Loughrea Association Gerard Larkin Abbey Múintir na Tomany Kylebrack, Co. Galway Loughrea gerryplarkin@eircom.net Paddy Maloney Tíre Loughrea Mary Skehill Abbeyknockmoy Community Development John Williams Abbeyknockmoy Handball Club Cloonkeen Menlough Co. Galway Ballinasloe mskehill77@hotmail.com Mary Skehill sean.treacy@gmit.ie lisacrowne@gmail.com jgardiner@sslirl.com mskehill@hotmail.com Feigh West Tuam Co Galway Tuam johnwilliams2348@gmail.com Anne Williams ann.williams@hse.ie Cathal Ryan Ability West Blackrock House Salthill Co. Galway Loughrea cathal.ryan@abilitywest.ie Sarah Barry Ace Gymnastics/Ace High Cheerleading cl. 140 Lissadyra, Ballygaddy Road Tuam Co. Galway Tuam s.barry1@gmail.com Sarah Barry s.barry1@gmail.com Jarlath P. Canny Action Tuam The Square Tuam Co. Galway Tuam actiontuam@eircom.net Jarlet P Canny 085- actiontuam@eircom.net Lily Considine Active Age Oranmore Maree Road Oranmore Co. Galway Oranmore activeageoranmore@gmail.com Rita Furey Jean De Cléir Active Retirement Network IRL Coill Rua Indreabhán Co. Na Gaillimhe Connemara Theas jeandecleir@eircom.net Eileen Martyn Sharon Finnerty Ahascragh Ahascragh Ballinasloe Co. Galway Ballinasloe sharonfinnerty7@gmail.com Community Development Mary Barrett Ahascragh Cloncannon Ahascragh Co. Galway Ballinasloe padraig_barrett@gmail.com Fohenagh Hurling Club David Ward Ailbhe Boxing & Brubhride, Tuam Co. Galway Tuam westtravdev@hotmail.com Activities Club Church View, James Lee All Ireland Open Mountain View, Gort Co. Galway Loughrea allirelanddancing@eircom.net Festival of Dancing Rakerin Kathy Walsh Amach! LGBT 237 Boireann Roscam Galway County info@amachlgbt.com Nuala Ward info@amachlgbt.com Galway LTD Beag Helen Lee An Sruthan Residents Association 1, An Sruthan, Cross Street, Loughrea Co. Galway Loughrea helenlee@eircom.net Lorna McDonagh lornamcdonagh@hotmail.c om Page 216 of 399

217 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Nicholas Lyons Annaghdown Inishfree Corrandulla Co. Galway Tuam lyonsnicholas@eircom.net Heritage Society Ann Breheny Annaghdown/Corra Glebe Claregalway Co. Galway Oranmore annaghdownparish@live.com Patricia Cunnigham ndulla Active Age Group Siobhan Noctor Aonad Resorce The Square Ballygar Co. Galway Ballinasloe aonad@eircom.net Centre Susan Curran Aras Pobail Naomh Clonbur Co. Na Connemara susan65@eircom.net Padraig Gaillimhe Thuaidh Breda Coynes ARC Clifden Streamstown Clifden Co. Galway Connemara conwest@iol.ie Thuaidh Patricia Kilgallen Ard Mhuire Sports Ardscoil, Mhuire, Ballinasloe Co. Galway Ballinasloe principal@ardmhuire.ie Club Mackney Josephine Gardiner Ardrahan AED Cregclare Ardrahan Co. Galway Loughrea gabriel@langan.couriers.com Group Josephine Gardiner Ardrahan Community Games Cregclare Ardrahan Co. Galway Loughrea jggardiner@gmail.com Fionnuala Sylver Tom Greene Ardrahan GAA Club Rathcosgrave Ardrahan Co. Galway Loughrea tom.greene@exalt.ie Gerry Hennelly Sam Taylor Ardrahan Tidy Ardrahan P.O. Ardrahan Co. Galway Loughrea hmstaylor@yahoo.co.uk Alex Whirskey 087- Towns Karen O Neill Ardrahan/Labane Caher Cre, Ardrahan Co. Galway Loughrea kzoneill@hotmail.com Shane Quinn 087- Community Dev. Cregclare Assoc. Catherine Flaherty Arthritis Ireland 365 Boireann Roacam Galway County catherinenifhlatharta16@hotmai Noel O'Flaherty Galway Branch Beag l.com Finbarr O Regan Athenry ADC ADC House, Athenry Co. Galway Loughrea reception@athenryadc.com Station Rd Mary O Keeffe Athenry Ballygurrane Athenry Co. Galway Loughrea okeeffe.mary1@gmail.com Tommy Whelan 087- Agricultural Show Charles Taylor Athenry Archery 20 The Glade Athenry Co. Galway Loughrea athenryarchery@gmail.com Alan Burges 086- Club Joe Dennison Athenry Moanbaun Athenry Co. Galway Loughrea joedenison@eircom.net Community Council Trust Ltd Patrick Creed Athenry Environmental Network 25 Ard Esker Athenry Co. Galway Loughrea athenryenvnet@gmail.com Jim Ready Nicholas Hitchcox Athenry Film Club 1 Abbey Row Athenry Co. Galway Loughrea athenryfilm@gmail.com Rafael Salas Michael Dunleavy Athenry Soccer Raheen Athenry Co. Galway Loughrea mdunleav@galwaycoco.ie Paul Mitchell 087- Club Aoife Wilson Athenry Tennis 24 The Glade Athenry Co. Galway Loughrea 10saoife@gmail.com Pauline Hardiman 087- Club Tadhg Costello Athenry Tidy Towns Swan Gate Athenry Co. Galway Loughrea athenrytt@gmail.com fionnualasylver@gmail.com info@hennelly.ie alexwhirskey@yahoo.ie quinnstatoil@eircom.net ajburgess@yahoo.ie athenryenvnet@gmail.com athenryfilm@gmail.com pmitch@eircom.net paulinehardi@eircom.net Paddy Naughton Aughrim Development Co. Mary Hynes Aughrim Hall Committee Aughrim Ballinalsoe Co. Galway Ballinasloe naughtonpaddy@gmail.com Ballinvoher, Aughrim Ballinasloe Co. Galway Ballinasloe kevinpatryan@gmail.ie Page 217 of 399

218 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Tom Claffey Aughrim Horse Fair Carton, Aughrim Ballinasloe Co. Galway Ballinasloe j.claffey2@nuigalway.ie Helen Mannion Aughrim Retirement Association Veronica McInerney Automated Defibrillator Group Terry Joyce Ballinafad Recess Bun na gcnoc Community Council Martina Gavin Ballinakill Active Age Club Breda Coneys Ballinakill Parish Records Dawna Concannon Ballinasloe & District Vintage Kaye Killeen Ballinasloe Active Retirement Association Lynn Donnelly Ballinasloe Area Community Development Michael Kelly Ballinasloe Bowls Club John Kilcommins Ballinasloe Cancer Support Group Brid Lynch Ballinasloe Carer's Support Group Maurice Doherty Ballinasloe Chamber of Commerce Terry Hanlon Ballinasloe Community Information Centre Stephen Connell Ballinasloe Community Resource Centre Mary Phelan Ballinasloe Fair & Festival Ltd John Shaughnessy Ballinasloe GAA Club John Harney Ballinasloe Horse Agriculture Show Ann Clarke Ballinasloe Mental Health Association Frances Leahy Ballinasloe Music Society Barry O Connor Ballinasloe Social Club Theresa Coughlan Ballinasloe Social Services Aughrim Village, Ballinasloe Co. Galway Ballinasloe activeretirementaughrim@hotm ail.com Crinnage Craughwell Co. Galway Loughrea veronica.mcinerney@nuigalway.. ie Gonoman Recess Co. Na Connemara pobalmamean@gmail.com Gaillimhe Thuaidh Louise McDaid louise1mcdaid@yahoo.ie Ellis Hall Letterfrack Co. Na Gaillimhe Connemara Thuaidh m.gavin@forumconnemara.ie Conemara West Letterfrack Co. Na Connemara connwest@iol.ie Centre Gaillimhe Thuaidh Main Street, Ballinasloe Co. Galway Ballinasloe dconcannon@grd.ie P. J. Quinnessy guinnessy@gmail.com 2 College Cresent, Pines, Creagh Ballinasloe Enterprise centre Ballinasloe Co. Galway Ballinasloe kayekilleen2@gmail.com Ballinasloe Co. Galway Ballinasloe info@ballinasloeenterprisecentr e.ie Frenchvilla, Ballinasloe Co. Galway Ballinasloe michaelkelly@kpw.ie Kellygrove Society Street Ballinasloe Co. Galway Ballinasloe ballinasloecancer@yahoo.co.uk Curragh Park Tuam Co. Galway Ballinasloe caringforcarerswest@eircom.net 11 Brackenagh Balinasloe Co. Galway Ballinasloe mdomac@hotmail.com Mc Nevin Avenue Mc Nevin Avenue Ballinasloe Co. Galway Ballinasloe bsloecic@eircom.net Ballinasloe Co. Galway Ballinasloe bsloecrc@gmail.com Colm Croffy colm@aoifeonline.com 3 Woodview, The Pines Ballinasloe Co. Galway Ballinasloe mary@cooper.ie John Slattery 14 College Court Ballinasloe Co.Galway Ballinasloe ballinasloe.galway@gaa.ie Aiden Mc Grath 086- The Pines Main Street Ballinasloe Co. Galway Ballinasloe computerandoffice@eircom.net 4 Dunlo Hill Ballinasloe Co. Galway Ballinasloe ann_clarke04@yahoo.ie Marion Brannelly 7 Oakglen Poolboy, Co. Galway Ballinasloe frances.leahy@kellertravel.ie Ballinasloe Place Ballinasloe Co. Galway Ballinasloe barryo19@hotmail.com Brackenagh Ballinasloe Co. Galway Ballinasloe bsloesocsers@eircom.net rothwell@eircom.net Page 218 of 399

219 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Padraic Lyons Ballinasloe Substance Misuse Response Group Stephen Moylan Ballinasloe Tennis Club Tom Madden Ballinasloe Tidy Towns Committee Billy Ward Ballinasloe Training for Employment C/O Canal House, Harbour Road Ballinasloe Co. Galway Ballinasloe lyonsp.@canalhouse.ie Emmet Major Cahir Ballinasloe Co. Galway Ballilnasloe bsloetennis@hotmail.com Keith Johnston Portnick Drive Ballinasloe Co. Galway Ballinasloe temadden1@eircom.net Enterprise Centre, Creagh road Ballinasloe Co. Galway Ballinasloe garballypark1@eircom.net Canal House Ballinasloe Co. Galway Ballinasloe canalhouse@eircom.net Padraic Lydon Ballinasloe Training Workshop Brendan O'Loinsigh Ballinderreen Cartron Kilcolgan Co. Galway Loughrea boloinsigh@eircom.net Aodh Dalton 087- Community Centre James Prendergast Ballinderreen Aran Road, Kilcolgan Co. Galway Loughrea springlake62@gmail.com Peter Flathley 087- Heritage Group Ballinderreen Colin Coen Ballinderren Drumacoo Kilcolgan Co. Galway Loughrea colcoen@gmail.com Colm Kelleher 086- Community Development Committee John O Malley Ballyconneely Ballyconneely Clifden Co. Na Connemara catjoyce@eircom.net Parish Hall Gaillimhe Thuaidh Association Pat Gilmoe Ballygar Main Street Ballygar Co. Galway Ballinasloe giollpmhuire@eircom.net Community Development Group Mandy Hynes Ballygar Culture Cloverhill, Ballygar Co. Galway Ballinasloe info@cloverkennells.ie Society Bleanngloss, John Martin Ballygar District Co. Drinane Ballygar Co. Galway Ballinasloe jmartinballygar@gmail.com Ltd John Martin Ballygar District Drinane Ballygar Co. Galway Ballinasloe jmartinballygar@gmail.com Newbridge/Togher Frances Keavney Ballygar Pre- The Square Ballygar Co. Galway Ballinasloe franceskeaveney@gmail.com School/After School Thomas Kenny Ballygar Tidy Towns Cloonlyon Ballygar Co. Galway Ballinasloe tomaskenny1@eircom.net Niamh Eustace Ballygar Youth Project Mark Gibson Ballyglunnin Demense, Railway Restoration Ballyglunnin Committee Michael Kilgannon Ballymacward Community Council Mary Kilgannon Ballymacward Social Club John Griffin Ballymoe Development Centre Ltd Morgan Ó Concubhain Bealach Carna Connemara Co. Na Gallimhe Main Street Ballygar Co. Galway Ballinasloe ballygaryp@roscommonyouth.ie June Corcoran Tuam Co. Galway Tuam mark.gibson@teagasc.ie Monaveen Woodlawn Co. Galway Ballinasloe mkilgannon@eircom.net Lawrence Barrett Monaveen, Ballinasloe Co. Galway Ballinasloe maureen_kilgannon@hotmail.co Woodlawn, m Ballymoe Co. Galway Tuam badg@eircom.net Bridget Smith Connemara Theas info@bealach.ie Ann Mallaghan communityliiaison@eircom.net aodh.dalton@gmail.com colm.kelleher@gmit.ie ballymoe@ .com Page 219 of 399

220 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Shauna Cunningham Bearna-Furbo Playground Project Committee Paddy Latchford Beech Park Residents Association Sean Canney Belclare Community Council Breda Keaveney Board of Management Ardeveen School Paul Royston Boula Development Group 1, Sea Point, Barna Co. Galway Connemara Theas shaunamccool@gmail.com Treacee O'Loughlin 8 Beech Park Oranmore Co. Galway Oranmore paddy.latchford@galwayclinic.co m Eric Reed Claretuam Tuam Co. Galway Tuam scanney@cllr.galwaycoco.ie Joan Gardiner Bushtown Williamstown Co. Galway Tuam keav@eircom.net Boula Portumna Co. Galway Loughrea boulabunch1@gmail.com Francis Hardiman Jenny Beale Brigits Garden Pollagh Roscahill Co. Na Connemara info@brigitsgarden.ie Gaillimhe Thuaidh Francis Murray Brownesgrove 14 Chelmsforth Ranelagh Dublin Tuam frank.murray@limetreecafe.net Community Council Avenue Jimmy Cooney Bullaun Sportsfield Ballyara, Bullaun Loughrea Co. Galway Loughrea kaytcooney@yahoo.com Gerry Donohue Brigid Barry Burrenbeo Trust Burrenbeo Trust, Kinvara Co. Galway Loughrea trust@burrenbeo.com Martin Hawkes Main St., Pat O'Brien Caherlistrane GAA Caherlistrance, Tuam Co. Galway Tuam 1patobrien@eircom.net Pat O' Brien Club Tuam Christina O'Neill Caherlistrane/Kilco ona Community Council Stone Park, Caherlistrane Headford Co. Galway Tuam oneillchris@gmail.com confada@hotmail.com Samantha Frawley Cairde Mor Ltd C/O Parish Office Lackagh Co. Galway Oranmore playground4lackagh@gmail.com Anne Jones Hugh Leonard Caislean Raithin Residents Association 22 Caislean Raithin Ardrahan Co. Galway Loughrea Phill Stankard Mags Sheehan Calabria Youth Club Curnicanton Kilmaine Co. Mayo Tuam mags1sheehan@hotmail.com Hugh Burke Calla Lake Call. Kilconnell, Ballinasloe Co. Galway Ballinasloe hughpburke@eircom.net Development Committee Mary Flaherty Caltra Community Caltra Ballinasloe Co. Galway Ballinasloe caltraplayschool@gmail.com Playgroup Pat Lawlor Caltra GAA Club Caltra Pard, Ballinasloe Co. Galway Ballinasloe secretary.caltra.galway@gaa.ie Aidan Murray Caltra Mary T Mc Loughlin Caltra Village Caltra Ballinasloe Co. Galway Ballinasloe Residence Association Pat Mc Hugh Cappataggle Cappataggle Ballinasloe Co. Galway Ballinasloe pmchugh2@gmail.com Camogie Club Tomas Finn Cappataggle Com & rec. For Sports Woodberry, Capattagle, Balllinasloe Co. Galway Ballinasloe tomas_finn@eircom.net P. C. Loughnane Bridie Pender Cappataggle Community Centre Woodberry, Kilconnell, Ballinasloe Co. Galway Ballinasloe tomas_finn@eircom.net Page 220 of 399

221 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Mary Shaughnessy Cappataggle Community Development Patrick Mc Loughnane Cappataggle Community Sportsfield Seamus Garvey Cappataggle Hurling Club Joseph Glynn Cappataggle Pastoral Council Paula Coleman Care of the Elderly Social Services Hilda Murray Carnmore Community Centre & GAA Club Martina Forde Carrabane Community Development Co. Ltd., Valerie Kinsella Castleblakeney Church Restoration Valerie Higgins Castleblakeney Community Development Angela Fallon Castleview Residents Association Clononkeen Cappataggle Co. Galway Ballinasloe naoinrakillalaghton@gmail.com Banefield Cappataggle Co. Galway Ballinasloe pcloughnane@eircom.net Thomas Finn Cappataggle Ballinasloe Co. Galway Ballinasloe pcloughnane@eircom.net Eastwell Cappataggle Co. Galway Ballinasloe Cloonunore, Newbridge School Road, Carnmore Dunsandle Ballinasloe Co. Galway Tuam p.colemangcs@gmail.com Oranmore Co. Galway Oranmore murhilda@eircom.net Brian Fox Kiltulla, Athenry Co. Galway Loughrea coor@nacalai.ie Ciaran Cannon Galla Castleblakene Co. Galway Ballinasloe blakeneyfas@eircom.net Mary Stonebridge y Castleblakeney Ballinasloe Co. Galway Ballinasloe cyrilhiggins@hotmail.com Bernie Nolan 4 Castleview Headford Co. Galway Tuam angelafadden@hotmail.com Paul Hayes Catastrophe 95 Palace fields Tuam Co. Galway Tuam galwaycatastrophe@hotmail.co m Owen Ward Centre for Church St Tuam Co. Galway Tuam owenieward@yahoo.ie Education & Development Ed Daly Ceol na mara Summer School 2 The Brook, Huntsfield Limerick Connemara Thuaidh eddidaly@gmail.com Oonagh Keogh Ben Wrafter Ceolas Ballinamona Cong Co. Mayo Connemara ben@evolveb2b.ie Mike Larkin 086- Thuaidh Mary Mulkerrins Citizens Hynes Buildings Middle St, Co. Galway Oranmore mary.mulkerrin@citinfo.ie Information Galway Lawerence Conneely Claddaghduff Aughrismore Cleggan Co. Galway Connemara d2lconneely@eircom.net Badminton Club Thuaidh Laurence Conneely Claddaghduff Hall Aughrismore Cleggan Co. Na Connemara d2lconneely@eircom.net Committee Gaillimhe Thuaidh Anita Daly Claddaghduff Tank Road Claddaghduff Co. Galway Connemara anita.m.daly@myclick.ie Soccer Club (Tigers) Thuaidh Carmel Geoghegan Clann Resource Cregg Lodge, Oughterard Co. Galway Connemara clannres@eircom.net Centre Station Road Thuaidh Walter Lee Claran Community Carnacrow Headford Co. Galway Tuam walter@leehouse.net Alert Group Geraldine Carr Claregalway & Gortatleava Claregalway Co. Galway Oranmore gericarr@eircom.net Tom McCann 087- District Day Care Centre tomas_finn@eircom.net oonaghkeogh@ceadnamar a.ie mlarkinis@gmail.com temac@eircom.net Page 221 of 399

222 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Vincent Lyons Claregalway Community Development Association Seamus O Connell Claregalway Graveyard Maintenance Community Seamus O'Connell Claregalway Historical & Cultural Society Michele Rohan Claregalway Leisure Centre Vincent Lyons Claregalway No. 2 Group Water Scheme Vincent Lyons Claregalway Tidy Towns Brid Connelly Claregalway- Carnmore Senior Citizens Committee Anne Fox Clarenbridge Arts Festival Johnny Kelly Clarenbridge Camogie Club Johnny Kelly Clarenbridge Market Day Committee Leo De Courtney Cleggan Claddaghduff Community Council Bernie Hughes Cleggan Claddaghduff Community Playgroup Carmel Laffey Cleggan Claddaghduff Senior Citizens Shane Joyce Clifden & Connemara Heritage Society Brigid O' Neill Clifden & District Community Council Cloonbiggeen Claregalway Co. Galway Oranmore lyonsv@eircom.net Cloonbiggeen Claregalway Co. Galway Oranmore seamusoconnell@claregalway.ne t Cloonbiggen Claregalway Co. Galway Oranmore seamusoconnell@claregalway.ne t Tom Lenihan Tom Lenihan Lakeview Claregalway Co. Galway Oranmore michele_rohan@hormail.com Alan Moran Clonbiggeen Claregalway Co. Galway Oranmore lyonsv@eircom.net Cloonbiggeen Claregalway Co. Galway Oranmore lyonsv@eircom.net Maura Doyle Carnmore Oranmore Co. Galway Oranmore seamusoconnell@claregalway.ne t Seamus O'Connell Slievaun Clarenbridge Co. Galway Oranmore ann.fox@amicustec.ie Mark Green Stradbally North Clarenbridge Co. Galway Oranmore johnnyjkelly@eircom.net Janet Forde Stradbally North Clarenbridge Co. Galway Oranmore johnnykelly@eircom.net Mary Rose Bindon Aughrismore Cleggan Co. Na Gaillimhe Knockbrack Cleggan Co. Na Gaillimhe Aughrisberg Clifden Co. Na Gaillimhe Connemara Thuaidh Connemara Thuaidh Connemara Thuaidh Clifden Co. Galway Connemara Thuaidh 8 Owenglin, Galway Road Clifden Co. Na Gaillimhe Connemara Thuaidh Declan Mannion Clifden 2012 Market Street Clifden Co Galway Connemara Thuaidh Brian Ward Clifden Boat Club Clifden Co. Na Connemara Gaillimhe Thuaidh Mary O Shaughnessy Clifden Childrens Canons Lane Clifden Co. Na Connemara Playground Gaillimhe Thuaidh Committee leodecourcey@gmail.com Maura Nugent coisnamara@hotmail.com carmellaffey@gmail.com shanefjoyce@eircom.net alan@secureall.ie mark.green@amicustec.ie janetforde2007@hotmail.c om mauranug@yahoo.ie bradyoneill@eircom.net bradyoneill@eircom.net declan@mannion-lochrin.com sailconnemara@hotmail.com Damien Ward maryo'shaughnessy3@gmail.co m Page 222 of 399

223 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Declan Weir Clifden Citizens Information Centre Adult Educatin Centre Clifden Co. Na Gaillimhe Connemara Thuaidh Mary P. Carey Clifden ICA Sky Road Clifden Co. Na Connemara Gaillimhe Thuaidh Marrion Aird Clifden Juvenile Solicitors Clifden Co. Na Connemara GAA Club Gaillimhe Thuaidh Fr. James Ronayne Clifden Westport Road Clifden Co. Galway Connemara Parish/Parochial Thuaidh House Mary O Donnell Clifden Tidy Towns Cregg House, Clifden Co. Na Connemara Galway Rd Gaillimhe Thuaidh Marie Walsh Clifden Trad Goulane Clifden Co. Galway Connemara Festival Thuaidh Ita O'Donovan Clifden Writers Errislannan Maan Co. Na Connemara Group Gaillimhe Thuaidh Gerard Walsh Clonberne Com Gurranbaun, Sports Ground Com Lavally, Tuam John Kearney Clonberne Community Development Maureen Burke Clonberne Social Club Margaret T Kineavy Clonbur Clonbur Co. Na Connemara Community Alert Gaillimhe Thuaidh Christy Cunniffe Clonfert Development Group Mary Colohan Clonfert Hall Committee Christy Cunniffe Clonfert Research Project Michael Lynch Clonfert Sports/Developmen t Committee Vincent Lyons Cloonbiggeen Residents Association Margaret Carne Cloondroon Residence Association Mattie Seales Cloughanover Cemetery Committee Mattie Seales Cloughanover Social Club Áine Flanagan Club na gculture Vultures Martina Kingsland Coiste Fheile Pádraig Turloich O' Cianain Coiste Forbartha an Mhama clifden@citinfo.ie marycarey01@eircom.net marrionaird@eircom.net Gerard Delaney clifdenparish@eircom.net Brendan O Scanaill cregghouse1@eircom.net Tim Hopkins jamhop1.3@gmail.com Clifdencce@yahoo.ie clifdenwritersgroup@gmail.com Tuam Co. Galway Tuam gerry.walsh@agriculture.gov.ie Liam Keaveney Hillcrest Clonberne Co. Galway Tuam jkearney@eircom.net Stell Grogan Cloonagh Ballinasloe Co. Galway Tuam kevin_burke@99hotmail.com mgtkineavy@eircom.net John Flynn Clonfert Ballinasloe Co. Galway Ballinasloe chriscun@eircom.net Josie Spellman The Glebe Clonfert Co. Galway Ballinasloe mary_colohan@education.gov.ie Clonfert Ballinasloe Co. Galway Ballinasloe researchproject@clonfert.org Mary Colohan Ruane Eyrecourt Co. Galway Ballinasloe ciaralynch77@hotmail.com Mirian Mullery Cloonbiggeen Claregalway Co. Galway Oranmore lyonsv@eircom.net Cloondroon Miltown Co. Galway Tuam mmcparne@gmail.com Charles Carne Rafee Headford Co. Galway Tuam mattie.scales@gmail.com Declan Mc Donagh Rafee Headford Co. Galway Tuam mattie.scales@gmail.com Tempaill Máirtin Creachmhaoil Co. Galway Loughrea ainesiobhan@gmail.com Una Ni Fhlannagain Castlebin New Inn Co. Galway Loughrea martina.kingsland@yahoo.com Padraig O'Baoil An Mam Co. Na Gaillimhe Connemara Thuaidh ocianain@eircom.net Terry colohanm@eircom.net Page 223 of 399

224 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Caitriona Nic Chadhain Coiste Forbartha Chór na Móna Baile Dhulocha Corr na Mona Co. Na Gaillimhe Murt Ó Cualain Coiste Forbartha na Choismeig Mhoir Na Forbacha Co. Na bhforbacha Gaillimhe Domhnall Ó'Broin Coiste Halla Éinne Cladhnach An Cheathrú Co. Na Rua Gaillimhe Nuala Ní Chonghaile Coiste Pobail na Derroe Baile na Co. Na Tulaigh habhann Gaillimhe Nóirín Ní Chonghaile Coiste Spóirt & Radharc An Carraroe Co. Na Siamsa Inis Méain Chuain, Gaillimhe Doirefharta Beag Patrick McHugh Coiste Terasoireachta Cheantar na noilean Cora Clancy Colemanstown defibulator Committee Martina Donnellan Colemanstown United FC Development Commitee Connemara Thuaidh Connemara Theas Connemara Theas Connemara Theas Connemara Theas Tír an Fhia Leitir Móir Co. Galway Connemara Theas Cuddoo Colemanstow n Co. Galway Ballinasloe titch1@live.ie sile@udaras.ie Aodan Mac Donnacha domhnallobroin@eircom.net Séan O Cinnchnámhaith coistepobailnatulaigh@gmail.co Tomás Ó'Neachtain m noirin9@hotmail.com Sarah Faherty leitirmoir75@yahoo.co.uk Tomás Ó Flatharta Cappalusk Balliansloe Co. Galway Ballinasloe martina.donnellan@hse.ie Nora Clancy John Hogan Colga F.C. 25 The Parklands Clarinbridge Co. Galway Oranmore johnhogan2207@gmail.com P.J. Kinane Doloras Harrington College Green 25 College Green Dunmore Co. Galway Tuam ghealy@pulseeng.com Residence Association David Finnerty Combingo St. Grellan's, St. Ballinasloe Co. Galway Ballinasloe bsloejobsclub@eircom.net David Finnerty 086- Residents Teresa, St. Ann's Association Séamus Ó'Rainne Comhairle Ceantair na noileán Teoranta Su Eldred Comhairle Muintir an Chaiseal Teo Tír an Fhia Leitir Móir Co. Na Gaillimhe Cashel Development Office Cashel Co. Na Gaillimhe Connemara Theas Connemara Thuaidh Jacqueline Torphy Comhaltas Cherlea, Belclare Tuam Co. Galway Tuam jacqueline.mchale@gmail.com mairin@canoilean.ie Patrick McHugh su@cashelcc.com Bridgie McTavish forpobal@iolfree.ie leitirmoir75@yahoo.co.uk cora.clancy@hse.ie pjkinnane@eircom.net leitirmoir75@yahoo.co.uk info@cashelcc.com Michael Fahy Comhaltas Ceoltoíri Eireann Thomas Corcoran Comhaltas Ceoltoíri Eireann Paddy Crowe Comhar Caomhán Teo Mark McDonagh Comharchumann Bearna Teoranta Cathy Ní Ghóill Comharchumann Forbartha Árainn Teo Rhoda Twombly Comhdháil Oiléain na heireann Aille Loughrea Co. Galway Loughrea fahyml@gmail.com Olive Leahy Newtown Ballinasloe Co. Galway Ballinasloe thomascorcoran62@hotmail.co m Inis Oírr Arainn Co. Na Connemara ccteo@eircom.net John McDonagh ccteo@eircom.net Gaillimhe Theas Furrymellia East, Barna Co. Galway Connemara secretary@barnacoop.ie Eddie Walsh 086- walshmotors@eircom.net Theas Cill Ronáin Inis Mór Co. Na Connemara cnighoill@eircom.net Marion Bn Uí Iarnáin comharchumannarann@in Gaillimhe Theas digo.ie Inislyre, Kilmeena Westport, Co. Mayo Connemara Theas twombly@gofree.inido.ie Paddy Crowe ccteo@eircom.net Page 224 of 399

225 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Aodán Mac Donnacha Comhlacht Forbartha An Spidéil Teoranta Martin Ward Community Forum Alcoholics Mary Lovett Community Music Crew Pat Walshe Connemara Community Radio Gary Brown Connemara Garden Club Orla Baxter Connemara Mountain Bike Alliance Marion Herriott Connemara Mussel Festival Committee Brenda Coynes Connemara Rugby Club Michael Dolan Connemara Sheltered Housing Association Josephine De Courcy Connemara Tourism Breda Coynes Connemara West Plc Joe Bergin Conradh na Gaeilge 2 Woodview, The Pines, Creagh Priomh Sráid An Spideál Co. Na Gaillimhe Connemara Theas forpobail@iolfree.ie Sarbna Ní Churráoin C/o Centre of Education Churchview, Tuam Co. Galway Tuam martinward15@gmail.com Emlough Cleggan Co. Galway Connemara dustybanjos@hotmail.com Heather Greer 086- Thuaidh Letterfrack Co. Na Connemara pat@connemarafm.com Gaillimhe Thuaidh Faul Clifden Co. Na Connemara garybrow@gmail.com Gaillimhe Thuaidh Porridgetown Oughterard Co. Na Connemara orla.baxter@nuigalway.ie Barry Davoren 087- Gaillimhe Thuaidh Rusheenduff, Renvyle Co. Na Gaillimhe Connemara Thuaidh Streamstown Clifden Co. Galway Connemara Thuaidh Elm Tree Centre, Clifden Co. Na Connemara Galway Rd Gaillimhe Thuaidh connemaramusselfest@gmail.co m connwest@iol.ie The Square Clifden Co. Na Gaillimhe Connemara Thuaidh info@connemarafm.com Conemara West Letterfrack Co. Na Connemara connwest@iol.ie Centre Gaillimhe Thuaidh Ballinasloe Co. Galway Ballinasloe wroisin@eircom.net Gerard Coyne aoibhina@gofree.ingigo.ie greerh@nrl.ie connemaramusselfest@gm ail.com connshel@yahoo.ie Susie ward susanward@eircom.net Fiona Buckley Cool Music & Arts Tawnagh West Kinvara Co. Galway Loughrea info@coole-music.com Emily Brady 086- emilytbrady@yahoo.com Mary Donnellan Cooloo N.S. Ballinastack Moylough Co. Galway Ballinasloe cooloons@vodafone.ie Centenary Committee Jacquie Horan COPE 2-5, Calbro Tuam Road, Galway 091- County jhoran@copegalway.ie Anne Kenny akenny@copegalway.ie House / Ann Heagney Cope With Friends Alor Starr St Portumna Co. Galway Loughrea heagney.a@hse.ie Imor Whelan Brendans Road Judith Wolf Core Theatre College Lambert College, Cregboy Claregalway Co. Galway Oranmore coretheatrecollege@gmail.com Max Hafler coretheatrecollege@gmail. com Sean Kelly Corofin Community Council C/o CCC Office, Corofin Barracks Corofin Co. Galway Tuam corofincommunitycouncil@gmail.com Mary Kilmartin Bernie Glynn Corofin GAA Pollinore Cummer, Co. Galway Tuam berneyglynn@hotmail.com Tuam Stephen Mannion Corofin United F.C. Corbally North, Tuam Co. Galway Tuam stephenmadden82@gmail.com Cummer, Tuam Breda Power Corofin/Belclare/Sy Ardskeaghmore, Tuam Co. Galway Tuam _breda2epower@eircom.net Gary Laheen lane Community Cummer, Games mary_kilmartin@hotmail.c om Page 225 of 399

226 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Jean Mathieson Corrandulla Cahernabrook Shrule Co. Mayo Tuam mathieson.jean@gmail.com Annaghdown Sewing Class Brenda Walsh Corrandulla Tidy High Graffa, Corrandulla Co. Galway Oranmore brenda@jelco.ie Mary O'Connor Village Association Castlecreevy James Reilly Corrib Celtic F.C Gort Scully Annaghdown Co. Galway Tuam corribceltic@galwayfa.ie Angela McDonagh Corrib Rambling 62 Moyola Park, Newcastle Galway Connemara angelamcdonagh62@eircom.net Walking Group Newcastle Thuaidh Tess Mc Gough Cortoon / Lavally Community Cortoon, Tuam Co. Galway Tuam mcgoughtess@hotmail.com Tess mc Gough Development Seamus Flaherty Cortoon Community Council Cartoon Tuam Co. Galway Tuam fax no Billy Gilmore Padraic Neenan Cortoon/Lavally Drama Cartoon Tuam Co. Galway Tuam padraicneenan@hotmail.com Freda Williams Anthony Fitzpatrick Craughwell Athletic Club Creggaun Craughwell Co. Galway Loughrea afitzpatrickcpc@eircom.net Anthony Fitzpatrick Freda Garman Craughwell Parkroe Craughwell Co. Galway Loughrea fgarman@eircom.net Anne Marie Halley 086- Community Centre/St Michaels Hall Orla Davis Craughwell Cahercrin Athenry Co. Galway Loughrea orla.davis2@gmail.com Annemarie Halley Community Development Association Fiona Wartson Craughwell Tidy Ballynagran Craughwell Co. Galway Loughrea craughwelltidytowns@gmail.com Gay Dolan 086- Towns Committee Dan Dowling Creagh Community Ruane Creagh Co. Galway Ballinasloe dan2001@eircom.net Development Sean Brandon Creggs Rugby Club Creggs Tuam Co. Galway Tuam seantbrandon@eircom.net Berney Higgins Carmel O Rourke Creggs Rural Creggs Ballygar Co. Galway Ballinasloe michaelorourke@eircom.net Developement Edna Mc Namara Cregmore Sycamore Lodge Galway Co. Galway Oranmore emnc@eircom.net Joan Curley 087- Connolly Community Alert Niamh Ferguson Creig Na Coille 59 Creig na Coille Oughterard Co. Na Connemara fergbrian@gmail.com Residents Amenity Gaillimhe Thuaidh Group Seán MacDonncha Cumann Badoireachta & Séoltoireachta Bairbre De Buitléar Cumann Rugbaí Na Gaeltachta F/cl Scoile Chuimiteach Chiarian Sruthán An Cheathaú Rua Co. Na Gallimhe Connemara Theas seanmacdonncha@gmail.com Pj Conneely An Cheathrú Rua Co. Na Gaillimhe Connemara Theas ciandebuitlear@eircom.net Paul Mercier Seamus Moore DeafHear.ie 9a St. Francis Galway County seamus.moore@deahear.ie Street Teresa Coyne Demense Cottage 9 Demense Tuam Co. Galway Tuam daithiquinn@hotmail.com Residents Cottages David Monaghan Derrybrien Development Society Ltd Derrybrien Loughrea Co. Galway Loughrea david_derrybrien@hotmail.com Martin Collins afitzpatrickcpc@eircom.net amhalley@eircom.net craughwelltidytowns@gmai l.com pjconneely@hotmail.com Page 226 of 399

227 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Elizabeth Power Domestic Violence The Courtyard, Oughterard Co. Na Connemara dvr@indigo.ie Sinead Bohan 085- sineadbohan@gmail.com Response Main St Gaillimhe Thuaidh Patsy Conway Dr. Duggan Hall Corofin Cummer Co. Galway Tuam patsyconway@mac.com Frank O'Grady Committee Rose Curley Duniry & District Active Retirement Kyzedrawn Kylebrack Loughrea Co. Galway Loughrea rosecurley13@gmail.com Tony Cummins Association Gerard Larkin Duniry Community Tomany Kylebrack, Co. Galway Loughrea gerryplarkin@eircom.net Thomas Kavanagh & Pitch Development Committee Loughrea Grainne Howley Dunmore Carrowpadden Dunmore Co. Galway Tuam grainnelowery@hotmail.com Community Council Marie Howley Dunmore Amateur 6 Chaoir Dunmore Co. Galway Tuam mariehowley@gmail.com Drama Society Ollie Turner Dunmore Castle St Dunmore Co. Galway Tuam oturner@galwaybayfm.ie Jimmy Coen tuamos@eircom.net Community Sports Group Fergal O Malley Dunmore Demense The Demense Dunmore Co. Galway Tuam omalleyf@hotmail.com Golf Club Sabina Walshe Dunmore Tidy Barrack St Dunmore Co. Galway Tuam martinwalsh1@eircom.net Towns Sabina Walshe Dunmore Traders Association Barrack St Dunmore Co. Galway Tuam martinwalsh@eircom.net Joe Sheridan John P Keane Dynamo Blues FC Ballinamona Pk, Tuam Co. Galway Tuam westawakegalway@hotmail.com Ballygady Rd, Midie Corcoran Earwig Community Corbally Tuam Co. Galway Tuam midiemags@eircom.net Arts Group Joyce Little East Galway Arts Tosnua Arts Ballinasloe Co. Galway Ballinasloe joycelittle2@gmail.com Trail Gallery, Brackenagh Vincent Conway East Galway Athletic Club Orchard House, Brierfield Ballinasloe Co. Galway Tuam gcg@live.ie Kevin McNamara okmcnama@yahoo.co.uk Monica Hynes East Galway Family History Society Co. Ltd Mary Glynn Eglish Sports/Parent Association Woodford Heritage Centre Woodford Co. Galway Loughrea galwayroots@eircom.net Loreto Quinn Canning c/o Eglish Ahascragh Co. Galway Ballinasloe glynn090@eircom.net Alan Mc Grath Energise Tuam c/o Health Centre Bishop St, Tuam Co. Galway Tuam alanocean@eircom.net Robert Power Enterprise Dunmore Society Ltd The Alpha Centre Dunmore Co. Galway Tuam dunmoreparishscheme@eircom. net Kevin Burns Eyrecourt & District Main St Eyrecourt Co. Galway Ballinasloe carolinemcc1@eircom.net Development Committee Gerry Scoulder FAS Jobs Club Mc Nevin Ballinasloe Co. Galway Ballinasloe jobsclubbsloe@eircom.net Avenue Mary Jessop Page 227 of 399

228 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Jacinta Murphy Feilceain (Stillbirth & Neonatal Death Association of Ireland Frank Greaney Fohenagh & District Historical Soc. Seamus Lohan Fohenagh/Killure/Ki lgerril Committee Máirín Ni Choisdealbhe- Forbairt Seoige Chonamara Láir teo Jimmy Keady Forbairt Pobail Maigh Cuillin Breda Coneys Foscadh Community Development Virginia Moyles Fr. Sammon Hall Committee Brid Higgins Friends of Coole (Lady Gregory Pilot Scheme) Greenage Craughwell Co. Galway County info@feileacain.ie Marie Gormly fundraising@feileacain.ie Pallas, Caltra, Ballinasloe Co. Galway Ballinasloe frankjgavin@eircom.net Frank Gavin frankjgavin@eircom.net Fohenagh, Ballinasloe Co. Galway Ballinasloe mauralohan@hotmail.com Ahascragh Teach Udarais Cárna Co. Na Connemara fclteo@eircom.net Risteard Mac Gaillimhe Theas Donnachadh Forbairt Pobail Maigh Cuillinn Co. Na Connemara soceidigh@gmail.com Dermot Mulchey dmul@eircom.net Gaillimhe Theas Conemara West Letterfrack Co. Na Connemara connwest@iol.ie Centre Gaillimhe Thuaidh Monivea Athenry Ballinasloe Co. Galway Ballinasloe vmoyles@eircom.net Gerard Costello Lisheekyle Oranmore Co. Galway Loughrea bridhiggins@eircom.net Ronnie O'Gorman Ruth Ni Shiadhail Gaeilge Locha Riach 3 Seanbhóthar Baile Locha Co. Galway Loughrea oifig@lochariach.com Paid O Neachtain na Gaillimhe Riach Carol Duffy Galway Choral Society 5 Dr. Mannix Road Salthill Gawlay Oranmore carol.duffy24@yahoo.com Michael O'Hare Vincent Conway Galway Community Orchard House, Ballinasloe Co. Galway County gcg@live.ie Marian Connolly 087- Games Brierfield Niall Sheil Galway Corinthians Corinthian Pk Cloonacaunee Co Galway Oranmore sheilniall@hotmail.com Peter Rabbitte 087- RFC n Michael J. Kilgannon Galway Federation Monaveen Woodlawn Co. Galway Ballinasloe mkilgannon@eircom.net Water Scheme Cathy O' Connor Galway Film Fleadh 36D Merchants Merchants Galway County cathy@galwayfilmfleadh.com Debbie McVey 087- LTD Dock Road Fergal McGrath Galway Food 29 Manusells Galway County fergal@fergalmcgrath.ie Aoife Qualter 086- Festival Road Eileen O Connell Galway Ladies Dangan Tuam Co. Galway Tuam oconnelleileen@yahoo.com Football Board Katherine McGinty Galway Parents of Cuilmore Peterswell Co. Galway County katherine.culimore@yahoo.ie Orla Lynskey 087- Hearing Impaired Children (GPHIC) Rory Martin Galway Sub Aqua 47 Carrigeen Knocknacarra Galway Galway rory.martin1@gmail.com Paul Dolan Club City/County Louise Borre Galway Sustainable C/O Galway One Bridge Mills, Galway Connemara galwaysustcom@gmail.com Community Project World Centre Dominic St. Theas Maura Hannon Galway Teleworking Co-Op Society Ltd Pam Mahony Galway Traveller Movement South East Galway Eleanor Duggan Galway West Gymnastics Club The Mart Mountbellew Co. Galway Ballinasloe galwayteleworks@mountbellew. com 61 Main St, Loughrea Co. Galway / Rosán Glas Rahoon Co. Galway Connemara Theas Oliver Noone Loughrea pamela@gtmtrav.ie Patsy Sweeney ellyduggan@yahoo.co.uk Jill McCullough gcostello@muintir.ie michael@optimfs.com mocamp@eircom.net peterrabbitte@eircom.net fair@galwayfilmfleadh.com aoifequalter@hotmail.com orla.noah@gmail.com jill@indiantheband.com Page 228 of 399

229 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Billy Ward Garbally Sports & Creagh Creagh, Co. Galway Ballinasloe garballypark1@eircom.net Leisure Enterprise Ballinasloe Ray Collins Gardenfield National School Ballytrasna Tuam Co. Galway Tuam rco2000@gmail.com Maurice Mc Donagh Colman J. Shaughnessy Garrybreeda Cemetery Trust 11 Lakeside Park Loughrea Co. Galway Loughrea shaughnessy@eircom.net Ethna Mahony Muiris Mac Gearailt Gásuir le Chéile f/ch Scoil Mhic Dara An Cheathrú Rua Co. Na Gaillimhe Connemara Theas mossgearailt@eircom.net Seán Mac Donnacha Isabelle Gaborit Generations in Actions Cregg Mill Apartment Corrandulla Co. Galway Oranmore isabellegaborit@hotmail.com Emily Coady St Agnus Curley Gilmartin 35 Gilmartin Tuam Co. Galway Tuam agnuscurley@gmail.com Residence Road Association Anna Molloy Glenamaddy Arts & Glenamaddy Co. Galway Tuam acmolloy@eircom.net Margaret Historical Society McMahon/Keaveney Gertie Timothy Glenamaddy Community Care Ltd Paddy Pettit Glenamaddy Community Council Janette Slattery Glenamaddy Community Development Ltd Liz Connolly Glenamaddy Foroige Club Mary Davis Glenamaddy GAA Club Breda Keaveney Glenamaddy Pastrol Council Bridie Comer-Dolan Glenamaddy Players Margaret Power Glenamaddy Theatre festival Gertie Timothy Glenamaddy Town Enhancement Committee Martin Ward Glinsk Community Development Martin Ward Glinsk Housing Association C/o Day Care Centre Creggs Rd, Glenamaddy Co. Galway Tuam glendaycare@eircom.net Nuala Geraghty Barna Glenamaddy Co. Galway Tuam Clondoyle Training Centre Ballyhard, Glenamaddy Co. Galway Tuam gcdcmanager@eircom.net Cashel Boyounagh, Glenamaddy Co. Galway Tuam glenbridge@eircom.net Matt Gormally Clooncun East Glenamaddy Co. Galway Tuam marytdavis@eircom.net Mary Davis Bushtown Glenmaddy Co. Galway Tuam keav@eircom.net Cloonkeen Williamstown Co. Galway Tuam dpkdolan@eircom.net Dympna Mc Dermott Cloonkeen, Ballinasloe Co. Galway Tuam mgtpower@yahoo.ie Conar Keaveney 086- Kilkerrin Creggs Rd Glenamaddy Co. Galway Tuam gertietimothy@eircom.net John Niland Glinsk via Castlerea Co. Galway Tuam glinsk@eircom.net Martin Ward Glinsk via Castlerea Co. Galway Tuam glinsk@eircom.net Martin Ward Kathleen Quinn Glinsk Ladies Club Ussey Ballymoe Co. Galway Tuam kquinn@eircom.net Beatrice Cuddy ebhane@yahoo.com Conar Keaveney@yahoo.com Beatrice Cuddy Glinsk PTAA Glinsk Castlerea Co. Galway Tuam kquinn@eircom.net Sean Kelly Zoe Fitzgerald Go Conemara/Connem ara Loop Committee c/o Renvyle House Hotel Renvyle Co. Na Gaillimhe Connemara Thuaidh Kevin Kelly Gonad N-Óige Poliní Furbo Co. Galway Connemara Theas info@goconnemara.com kevin@kevinkellyunlimited.com Pauline Joyce Page 229 of 399

230 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Ann Quinn Gort Cancer Support James Lee Gort Community Council Annie Rozario Gort Family Resource Centre Jackie Queally Gort Heritage Group Coole Gort Co. Galway Loughrea gcsupport@eircom.net Mary Fennessy Gort Community Gort Co. Galway Loughea Centre Church St Gort Co. Galway Loughrea coordinator@gortfrc.com Sandra Farrell No. 1, The Cottage, Knockauncoura Gort Co. Galway Loughrea jackiequeally@gmail.com Dermot Rock Trish Beakey Gort No Name Club 35 The Maples Gort Co. Galway Loughrea trishbeakey@gmail.com Adrian Feeney Sandra Farrell Gort Playground Group c/o Family Resource Centre, Gort Co. Galway Loughrea administator@gortfrc.com Louise Duffy Church Street, Garrett Piggott Gort Rugby Football 10 Punchbowl Gort Co. Galway Loughrea majellapiggott1@eircom.net Club John Anglim Gort Youth Club Derrycallan Norty Gort Co. Galway Loughrea john@secweall.ie Philip Gleeson John Dillon Gortanumera St Joseph's Rd Portumna Co. Galway Loughrea johndillonportumna@gmail.com John Heagney Group Water Scheme Co-Op Society Ltd Michael Flynn Gortnaraheen Gortnaraheen, Ballinasloe Co. Galway Ballinasloe mflynnmf@yahoo.ie Heritage Project Kiltormer Sheila Ryan Gra Autism Parents 14 Jardin, Dublin Loughrea Co. Galway Loughrea Autism@mail.ie Joe Neylon Group Rd Anne Ward Grange Cemetary Ballyfa New Inn Ballinasloe Co Galway Loughrea mpward60@yahoo.co.uk John Skehill 087- Committee David Quinn Grange Sports & 4 Sheeaun Park Athenry Co. Galway Tuam dq@iol.ie Larry reynolds 087- Social Club Joyce Little Group 8 Artists Collective Keith Tuohy Gurteeny Village Regeneration Association Caroline Connor Harmony Childcare Services Frances O' Reilly Headford Development Co. Venetia Mc Ellin Headford Enviromental Group Tosnu Arts Gallery, Brackenagh Ballinasloe Co Galway Ballinasloe joycelittle2@gmail.com Joyce Little Gurteeny Woodford Co. Galway Loughrea keithtuohy@hotmail.com Rod Gorman The Chreche, Parkmore Tuam Co. Galway Tuam caftuam@hotmail.com Marie Dempsey Deerpark Headford Co. Galway Tuam oreilly11@eircom.net Mattie Scales Toorard Headford Co. Galway Tuam venetia@eircom.net Claudia Huig Tommie Bane Headford GAA Keernaun Headford Co. Galway Tuam tommiebane@hotmail.com Tommie Bane Pat Kearns Headford Cargin Headford Co. Galway Tuam annkearn@gmail.com Gymkhana - Dog Show Anna Sherington Headford Womens St. Fursa's Parish Headford Co. Galway Tuam headfordwomen@gmail.com Mary larkin Group Hall dermot.rock@dell.com philip.gleeson@yahoo.co.u k joycelittle2@gmail.com gormanrod@gmail.com mattie.scales@gmail.com tommiebane@hotmail.com Page 230 of 399

231 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Marian Olajide His & Hers Cooperative Society House B, Cois na Mona, Bog Road Oranmore Co. Galway Oranmore hisandherscooperative@yahoo.i e Adedoyn Olajide Simon Murray Inisboffin Inisboffin Co. Na Connemara bofindev@eircom.net Development Company Ltd Gaillimhe Thuaidh April McGrath Involve Loughrea Youth Project King Street Loughrea Co. Galway Loughrea aprilmcgrath26@yahoo.com Alan Hughes alan.hughes300@gmail.co m Morgan O'Cnonhubhar Ionad Tacaíocht Teaghaigh An Cnoc Indereabhan Co. Na Gaillimhe Connemara Theas ittt@eircom.net Toner Quinn ittt@eircom.net Bill Grealish Irish Diaspora 114 Ocean Drive Salthill Galway Loughrea/Balli billgrealish@eircom.net Michael Bane 087- mbane@pccl.ie Centre nasloe Deirdre Keaveney Irish Guide Dogs for Dublin Rd Tuam Co. Galway Tuam deirdre@dogsfordisabled.ie the Disabled Ciarán Murphy Irish Sailing Gowla Castle Connemara Co. Galway Connemara/O ciaran.murphy@sailing.ie Rachel Salon Association ranmore Stephen Moynihan Irish Wheelchair The Glebe, Tuam Co. Galway Tuam stephen.moynihan@iwa.ie Association Dublin Road Salieu Njie Islamic Culture 177 Palace Fields Tuam Co. Galway Tuam salieu-njie@hotmail.com Centre Tuam Rosemary Hanley Joyce Country Echo Maam West Maam Co. Na Gaillimhe Connemara Thuaidh anita.hanley@hotmail.com Jack Hanley Sean Glynn Kilbeacanty Community Ballyturn Gort Co. Galway Loughrea James Regan Development Justin Fahey Kilbeacanty GAA Club Carragh Gort Co. Galway Loughrea nialljmtmurphy@gmail.com Pat Lynch Adair Leech Kilchreest Castledaly Community Developmet Group Dympna Fahy Kilchreest Castledaly Heritage Group Ita Kelly Kilconieron Camogie Club Millrace Ballygarraun Loughrea Co. Galway Loughrea adairleech@gmail.com Kevin Cunningham Granagh Ardrahan Co. Galway Loughrea dympnafahy@eircom.net Bridie Willers Rathorgan Athenry Co. Galway Loughrea itamichael@eircom.net Rosanne Brady Joe Flaherty Kilconly GAA Club Kilbannon Tuam Co. Galway Tuam joe_flaherty@hotmail.com marymkilchreest@yahoo.co m bcwillers@gmail.com Lourda Murphy Kilconna Social Committee Mary O Connor Kilconnell Development Association Sean O Brien Kilconnell Festival, Arts, Cultural,Theatre Brendan Hogan Kilconnell Hall Committee liza Taylor Kilconnell Old Folks Party Committee Noel Tarney Kildaree Graveyard Committee Luimnagh Corrandulla Co. Galway Tuam lourdamurphy@yahoo.ie Kilconnell Ballinasloe Co. Galway Ballliansloe maryoconnor@everydayfinance.i e Kilconell Ballinasloe Co. Galway Ballinasloe mgormally@eircom.net Kilconnell Ballinasloe Co. Galway Balliansloe hellobrendan@eircom.net Corraneena, Kilconnell Ballinasloe Co. Galway Balllinasloe kilconnellcommunitypark@live.ie Joe Callanan Willliamstown Castlerea Co. Galway Tuam tarmey.noel@gmail.com Kathleen Heviken kathleenheviken@eircom.n et Page 231 of 399

232 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Gerard McCarthy Kilkerrin Community Council Kilkerrin Ballinasloe Co. Galway Tuam gmccarthy@ireland.com Margaret Jennings Margaret Jennings Kilkerrin Kilkerrin Balinasloe Co. Galway Tuam marjennings@eircom.net Helen Conneely Community Development Conor Fahy Kilkerrin United Cloonkeen, Ballinasloe Co. Galway Tuam conorpfahy@gmail.com Seamus Keane 086- Kilkerrin Ann-Marie McDermot Kilkerrin/Clonberne 4 Woodview Ballinasloe Co. Galway Tuam annemarie_mcdermott@eircom. GAA Club Crescent net Clonbern Theresa Shaughnessy Killalaghton Hall Killalaghton Killoran Co. Galway Ballinasloe tshaughnessy@arrabawn.ie Committee Jason O Shaughnessy Killanin Graveyard Ross Killanin Co. Na Connemara jasonobiofuel@hotmail.com Committee Gaillimhe Thuaidh Kathleen Connell Killannin Gortmore Tullykyne Co. Na Connemara pconnell9@gmail.com Peter Moore Community Centre Gaillimhe Thuaidh Sue Lally Killascobe Com. Vermount, Ballinasloe Co. Galway Ballinasloe johnsuelally@eircom.net Brendan Dolan Defibulator Group Menlough, Marion Fahy Killererin Barnaderg Tuam Co. Galway Tuam marionfahy2010@gmail.com Patrick Stones Community Council Mary Devaney Killererin Heritage Barbersfort, Tuam Co. Galway Tuam oconnelleileen5@yahoo.com Bernadette Forde 087- Society Cahergal Mary Raftery Killererin I.C.A. Barnaderg Tuam Co. Galway Tuam mary.raftery1@gmail.com Ita Mc Grath Anne Reilly Killimor & District Development Society Anne Reilly Killimor Music Festival Comm Rose Doyle Killyan Graveyard Committee Sean Dunleavy Kilshanvey United Football Club Sr De Lourdes Fahy Kiltartan Gregory Cultural Society Geraldine Martyn Kiltevna Community Council The Heritage Centre, Killimor Ballinasloe Co. Galway Loughrea killimortfq@eircom.net Padraic Burns Killimor Ballinasloe Co. Galway Loughrea killimortfq@eircom.net Sean Treacy Rookhill Ballinamore Bridge Co. Galway Balllinasloe doyle.rosek@gmail.com Brooklawn Tuam Co. Galway Tuam sean_dunleavy@hotmail.com Stephen Curley Convent of Gort Co. Galway Loughrea delourdesfahy@yahoo.com Rena McAllen Mercy Kiltevna Dunmore Co. Galway Tuam ger.martyn@hotmail.com John Smyth Sean Kelly Kiltormer GAA Club Kiltormer Balllinasloe Co. Galway Ballinasloe mjk1910@hotmail.com marjennings@eircom.net seamus.keane@wr.fas.ie fordeber@gmail.com staffcurley@hotmail.com Carmel Mc Con Kiltormer Playground Frank Hall Kinvara Area Music Collective Richard Broad Kinvara Community Council Tricia Kirby Kinvara Farmers Market Sharon Tannian Kinvara Hockey Club Kiltormer Ballinasloe Co Galway Loughrea carmelmccon@gmail.com Monica Brennan Mountscribe Kinvara Co. Galway Loughrea fajhall@gmail.com Cath Taylor Cartron Kinvara Co. Galway Loughrea rbroad@eircom.net Maria Hannigan Beagh Gort Co. Galway Loughrea kinvarafarmers@gmail.com Antoinette Hensey Kilina Gort Co. Galway Loughrea sharontannian@hotmail.com Olive Malone carmelmccon@gmail.com mariachan@eircom.net ahensey@eircom.net olive.forde2@hse.ie Page 232 of 399

233 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Brian Mc Dermott Kylemore Creeragh Development Association Kylemore Connemara Co. Na Gaillimhe Connemara Thuaidh bmpacckaging@hotmail.com Paddy Walsh Maureen Graham Lackagh Ladies Club Lackagemore Turloughmore Co. Galway Oranmore mettagraham@gmail.com Helen Delaney Geraldine Delaney Lackagh Museum Committee c/o Lackagh Museum Turloughmore Co. Galway Oranmore delaneyger@gmail.com Marie Landy Sean Flanagan Lakeview Estate 9 Lakeview Claregalway Co. Galway Oranmore spflanagan@eircom.net Christine Keaney 086- Residents Estate Association James Joyce Lawrencetown Community Enterprise Co. Ann Butler Leabharlann na gcáirde Siobhan Woods Leenane Development Association Padraic Lyden Letterfrack Tidy Towns Committee Kathleen O Brien Letterfrack Writers Group John Mannion Liam Mellows, St. Enda's Residents Tom Hennelly Lisheenkyle Community Sports and Rec Dev Com LTD Lawrencetown Ballinasloe Co. Galway Balllinasloe jjoyce1940@gmail.com Brendan Dervan Old Girls School, Corrandulla Co. Galway Tuam apb1@live.ie Noreen King Leenane Leenane Co. Na Connemara lennanekillary@eircom.net Ann Donald Joyce 087- Community Hall, Gaillimhe Thuaidh Letterfrack Co. Na Gaillimhe Connemara Thuaidh paly@eircom.net Derryherbert Letterfrack Co. Na Connemara letterfrackwg@gmail.com Gaillimhe Thuaidh Liam Mellows Tuam Co. Galway Tuam johnmannion52@hotmail.com Mary Higgins 087- Street, Derrydonnell Oranmore Co. Galway Oranmore tomhennelly64@gmail.com Gerard Kelly 087- North Michelle Shevlin Little Acorns Kilcoona Headford Co. Galway Tuam littleacornskilcoona@gmail.com Kevin Nicholan marielandy@eircom.net bdervan@st-one.ie noreenvking@hotmail.com lennanevillage@eircom.net mkelly999@eircom.net Debbie Nightingale Little Feet Community Childcare Centre Elizabeth Burke Little Gems Playschool Kate Kelly Lorg Fine Art Printmakers Limited Christina Cassidy Loughrea & District Training & History Project Eamonn Mc Nally Loughrea Boxing Club Geraldine Bane Loughrea Chamber of Commerce Áine Deely Loughrea Family Resource Centre Anne Cuddy Loughrea Mental Health Association FAS Office, Main Street, Gort Co. Galway Loughrea littlefeetchildcareltd@yahoo.ie Sandra Farrell Cloonacarton Recess Co. Na Gaillimhe Connemara Thuaidh seogabeaga@gmail.com Unit 8 Ballybane Ballybane Galway County lorgprintmakers@gmail.com Aisling Bradley 085- Enterprise Centre Temperance Hall Loughrea Co. Galway Loughrea loughreahistory@eircom.net Gabriel Burke Barrack St Loughrea Co. Galway / Old Galway Road Unit 5, Millenium House Loughrea galwayboxingdevelopment@eirc om.net Ferdy Whelan Loughrea Co. Galway Loughrea banetc@hotmail.com Jarlet O'Connor Loughrea Co. Galway Loughrea loughreafrc@eircom.net Sylvia Burke Kilnadeema Loughrea Co. Galway Loughrea cuddyann@gmail.com Ciaran Lynch administrator@gortfrc.com lorgprintmakers@gmail.co m ciaran.lynch@hse.ie Page 233 of 399

234 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. PJ McDonnell Loughrea Nature Walk Declan Shaughnessy Loughrea Road Safety Group Billy O'Reilly Loughrea Tennis Club Mary Nix Loughrea Tidy Towns/Enviroment al Ashley Whelan Luimnagh Residents Association Jean F. Parker Maam Children's Playscheme Rosemary Hanley Maam Women's Group Jarlath P. Canney Mall Theatre & Cinema Joe Broder Maree Community Development Association Seany Callaghan Marion Choral Society Siobhan Byrne Meadow Cross- Culture Association Michael Lynch Meelick Development Group Anne Mitchell Menlough Community Alert Darragh Coleman Menlough G A A Club John Lally Menlough Hall Committee Sinead Kilkenny Menlough Rec./Amenity Michael Keane Mid -West Support = Special needs) Josephine Mullen Mill Stream Park Residence Association Liam Glynn Miltown Community Council Anna Donnelly Miltown Community Day Care Frank Glynn Miltown Developmet Co. Ltd Mary Hernon Miltown GAA/Ladies Football 1 Pairceanna San Baile Locha Co. Na Loughrea pjmcdonnell@hotmail.com Coleman 086- shaughnessy@eircom.net Labhras Riach Gaillimhe Shaughnessy Cahertinny Loughrea Co. Galway Loughrea decshy@eircom.net Paul Martin tokolosh3@yahoo.ie 16 Ard Breeda, Caherwalter, Loughrea Co. Galway Loughrea ardbreeda@yahoo.ie Julie Casey Garrybreeda Loughrea Co. Galway Loughrea marygunternix@gmail.com Rita O'Malley Ruby Cottage, Luimnigh East Corandulla Co. Galway Tuam ashley.whelan@cgvec.ie The Old School, Maan Co. Na Connemara playshare@iol.ie Kilmilin Gaillimhe Thuaidh Maam Co. Na Connemara anita.hanley@hotmail.com Maura Murphy Gaillimhe Thuaidh The Square Tuam Co. Galway Tuam jpcanney2@eircom.net Gurraun Lower, Maree Oranmore Co. Galway Oranmore joe.broder@wr.fas.ie John Shaughnessy Palace Fields Tuam Co. Galway Tuam seanycall@gmail.com Paul Kelly St. Michael's Ballinasloe Co. Galway Ballinasloe siobhanbyrne@eircom.net Magdalene Garcarek Place, Ruane Eyrecourt Co. Galway Ballinasloe ciaralynch@hotmail.com Mirian Mullery Cross Menlough Co. Galway Ballinasloe annemitchell@eircom.net Martin naughton Fairhill, Ballinasloe Co. Galway Ballinasloe dcoleman@greenfeet.ie Menlough Vermount Menlough, Co. Galway Ballinasloe johnsuelally@eircom.net Ballinasloe Grallagh Menlough Co. Galway Ballinasloe kilkenny.sinead@gmail.com Ballymara Miltown Co. Galway Tuam casreilly@eircom.net Catherine Reilly Mill Stream Tuam Co. Galway Tuam mullenjosephine@gmail.com Pk, Miltown Tuam Co. Galway Tuam lg@glynns.ie Margaret Carne Emeracly Miltown Co. Galway Tuam mmcpcarne@gmail.com Margaret Carne Miltown Tuam Co. Galway Tuam miltowncommunity@eircom.net Margaret Carne Musicfield Miltown Co. Galway Tuam hernonandkeane@eircom.net ritaomalley99@gmail.com joe.broder@wr.fas.ie mullerybunch@eircom.net casreilly@eircom.net mmcpcarne@gmail.com mmcpcarne@gmail.com milltowncommunity@eirco m.net Page 234 of 399

235 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Barbara Uí Chonnail Mná Fiontracha Mainistir Cill Ronáin, Árainn Co. Na Gaillimhe / Connemara Theas mnafiontracha@eircom.net Aine Ui Fhlaithearta Gerard Costello Monivea Monivea Athenry Co. Galway Tuam gerardcostello3@eircom.net Community Alert Gerard Killeen Monivea Belleville Athenry Co. Galway Tuam gerrykilleen@yahoo.ie Sally ann burke 087- Community Council Nuala Burke Monivea Fóroige Roundfield Athenry Co. Galway Tuam nualamburke@gmail.com Club Maura McDermott Monivea Tidy Station House, Ballinasloe Co. Galway Ballinasloe ryehillcommunitycouncil@eirco Towns Monivea m.net Tom Burke Mountbellew Agriculture Mountbellew Co. Galway Ballinasloe tvburke@iol.ie Barry Finnegan Community College Development Ltd Carmel Haverty Mountbellew Tuam Rd Mountbellew Co. Galway Ballinasloe barryfinnegan_ins@eircom.net District Development Mary Daly Mountbellew Mental Health Association Jonathan Regan Mountbellew Vintage Club Mary Nihill Moycullen Basketball Club Una Ryan Moycullen Tidy Towns Linda Cummins Moylough & District Community Council Theresa Nolan Moylough Arts Group Michael Somers Moylough Parish Sportsfield Siobhan Foley Moylough Parochial Hall Linda Cummins Moylough Rescource Enterprize Centre Mary Mannion Moylough Social Services Jackie Somers Moylough Tidy Towns John Mannion Moylough/Mountb ellew Community Games Mountbellew H. Centre, Mountbellew Co. Galway Tuam mary.daly9@hse.ie realog@eircom.net sallyaburke2000@yahoo.co m Abbeylands Mountbellew Co. Galway Ballinasloe mountbellew.vintage.club@gmai l.net Home Farm, Moycullen Co. Galway Connemara nihill@indigo.ie John Cunningham John_cunningham@gset.co Theas m 22 Bothar an Moycullen Co. Galway Connemara unaryan5@gmail.com Vincent Walsh vincentpwalsh@yahoo.co.u tsleibhe Theas k 18 The Dales Moylough Co. Galway Ballnasloe mellodyl2003@yahoo.ie John Mannion 086- john.mannion@agriculture gov.ie 64 The Orchard Moylough Co. Galway Ballinasloe theresanolan@yahoo.co.uk Rosewood Moylough Co. Galway Ballinasloe jackiesomers@eircom.net Cooloo Moylough Co. Galway Ballinasloe siobhanfoley09@eircom.net Parocial House Moylough, Ballinasloe Co. Galway Ballinasloe mrc@moylough.com Cloonoran Moylough Co. Galway Ballinasloe marymannion28@gmail.com Rosewood, Moylough Co. Galway Ballinasloe jackiesomers@eircom.net Lakeview Moylough Co. Galway Ballinasloe john.mannion@agriculture.gov.i e Michael Keady Moyne Villa FC Caltra Belclare Co. Galway Tuam michael.keady@hse.ie Máirín Níc Fhionnghuin Muintearas Tír an Fhia Leitir Móir Co. Na Gaillimhe Connemara Theas mairin@muintreas.com Sean Ó Coistealbha Celine Coughlan Mullagh ICA Lissalummna Kilrickle Co. Galway Loughrea maureen.walsh@axa.ie Maureen Walsh sean@muintearas.com maureen.walsh@axa.ie Page 235 of 399

236 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Anna Landi Fogarty Music For Galway C/o GMIT, Cluain Monivea Galway County info@musicforgalway.ie Jane O'Leary Mhuire Road, Sarah Biggins Music Matters New Inn Ballinasloe Co. Galway Ballinasloe musicmattersgalway@gmail.com Maire Ni dhuibhir Nora Daly Naionra Cill Killalaghton Killoran, Co. Galway Ballinasloe naoinrakillalaghton@gmail.com Mary Shaughnessy 087- Allachatain Ballinasloe Maureen Kelly National Ballykeagra Tuam Co. Galway Tuam maureen.kelly94@yahoo.ie Rita Banks Association/Widow s- Tuam Branch Padraig Kelly New Inn Ballyfa New Inn Co. Galway Ballinasloe pandck@gmail.com Sean Ryan 086- Community Council Sinead Murray New Inn/Bullaun Lishane, Ballinasloe Co. Galway Ballinasloe sinead.bownes@hse.ie Community Games Woodlawn Carmel Cunningham Newbridge Action Newbridge Ballinasloe Co. Galway Ballinasloe seangavin@oceanfree.net Rose Doyle 087- Committee Marie Hynes Newcastle Civic & Knockbrack, Athenry Co. Galway Loughrea mariehynes1@eircom.net Louise McGrath 087- Amenity Centre LTD Janet O Toole North Connemara Conemara West Letterfrack Co. Na Connemara janet@eircom.net Adult Education Centre Gaillimhe Thuaidh Committee Marie McLoughlin North East Galway Rabane, Caltra Ballinasloe Co. Galway Ballinasloe northeastgalwaycyclingclub@gm Cycling Club ail.com Belinda Mc Greal North Galway Dublin Rd Tuam Co. Galway Tuam tuam@mbs.ie Money Advice & Budget Seamus Hickey Oidreacht Bhearna Bearna Co. Na Connemara bearnaheritage@gmail.com Siobhan Melvin 087- na bhforcacha Gallimhe Theas Barry O'Cosdealbhe Óige na Gaeltachta Casla Connemara Co. Na Connemara eolas@onag.ie Michael S Gaillimhe Theas McDonacha Pat O' Hora Old Tuam Society Tuam Co. Galway Tuam ohorap@gmail.com Anna Tierney Old Tuam Society/Lavally Community Development Ray Lavery Oranmore Community Development Assoc. Ltd Kathleen Cannon Oranmore Heritage & Restoration Group Margaret Mc Nulty Oranmore Tidy Towns 4 Bishop's Street Tuam Co. Galway Tuam annetierney@eircom.net St. Mary's Old Church, Main Street Oranmore Co. Galway Oranmore laverya@eircom.net Ray O'Donoghue Rinn Oranmore Co. Galway Oranmore info@oranmoreheritage.org John Greally Galway Bay Deer Farm Rinville West, Oranmore Co. Galway Oranmore tidytownsoranmore@gmail.com Annabel Fitzgerald Keith Gileda Oughterard AFC 25 Creig na Coille Oughterard Co.Galway Connemara keith@oughterardafc.com Thuaidh Sean Clancy Oughterard Boxing Ros Rosscahill Co. Galway Connemara oardboxing@gmail.com Club Thuaidh Justin Keogh Oughterard Main St Oughterard Co. Galway Connemara oughterard.businessassociation Business Association tommaire@eircom.net doyle.rosek@gmail.com siobhanmelvin@gmail.com odonoghu@iol.ie grealyjohn@eircom.net abgerald@hotmail.com Page 236 of 399

237 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Heather Watson Oughterard Community Partnership Clann Resource, Station Road Oughterard Co. Galway Connemara Thuaidh Sean O Bhroin Oughterard G A A The shrubbery, Clarevilla Oughterard Co. Na Gaillimhe Connemara Thuaidh Pat Mc Grath Oughterard Porridgetown Oughterard Co. Galway Connemara Historical & Thuaidh Cultural Group Maeve Kavanagh Oughterard Leisure Oughterard Co. Galway Connemara Centre Thuaidh Pauline Fogerty Oughterard Rugby Main street Oughterard Co. Na Connemara Football Club Gaillimhe Thuaidh Maria O Halloran Oughterard Show 52 Carramanagh Oughterard Co. Galway Connemara Society Thuaidh Deirdre Forde Oughterard Tidy Eighterard Oughterard Co. Galway Connemara Towns Committee Thauidh Christina Mulkearns Oughterard Tourism Development Teresa Kelly Parkmore Residents Association Mairtin Davy Pastime Chonamara Main Street Oughterard Co. Galway Connemara Thuaidh oughterard.partnership@gmail.c om secretary.oughterard.galway@ga a.ie mcgrathmaryapat@eircom.net Liam Tierney oardcommunitycentre@hotmail. com paul@probuswines.ie Paul Fogerty oughshowsociety@eircom.net camillaun@eircom.net Christine Mulkearns info@connemarabegins.com 63 Parkmore Estate Tuam Co. Galway Tuam tsrkelly@eircom.net Kathleen ward Inreabhán Co. Na Connemara mairtin.davy@rte.ie Sean O Driscoil Gaillimhe Theas Anna Ní Fhlatharta Pléaráca Teo Ros Muc Connemara Co. Na Connemara plearaca@eircom.net Gearoid Ó Murchú Gaillimhe Theas Terry Joyce Pobal Man Ean Teo Gorroman Recess Co. Galway Connemara pobalmamean@gmail.com Thuaidh Ruth Carty Portumna & District Buach Na Coilte, Portumna Co. Galway Loughrea ruth_carty@yahoo.com Mary Mitchell 087- Active Retirement St Josephs Road, Association Gerry Larkin Portumna & District Gortaha Portumna Co. Galway Loughrea gortaha@yahoo.co.uk Pat o Meara Angling Association Noelle Lynskey Portumna Arts Group St Joseph's Rd Portumna Co. Galway Loughrea shorelinesartsfestival.com Susan Royston Mary Keary Portumna Camera The Boathouse Portumna Co. Galway Loughrea makeary@gmail.com Mama Rossiter 087- Club Giftshop, Mary Rose Cormican Portumna Castle Abbey St Portumna Co. Galway Loughrea portumnaccg@eircom.net Ruth Carty 090- Crafts & Garden James Coughlan Portumna Lawn Churchill Portumna Co. Galway Loughrea jamesjcoughlan@eircom.net Paul Royston 087- Tennis Club Susan Royston Portumna Signout Dominic St Portumna Co. Galway Loughrea boulabunch1@gmail.com Helenea Kelly Youth Co. Ltd Tony Daley Predator Triathlon Shanbally Craughwell Co. Galway Loughrea dandalet64@hotmail.com Pearce Hunter 087- Club Margaret Callanan Rainbow Playgroup Poppyhill Killoran, Co. Galway Ballinasloe naoinrakillalaghton@gmail.com Ballinasloe Sean Clancy Ras Connemara Ross Rosscahill Co. Galway Connemara seanclancy@gmail.com Thuaidh Mary Frain Reach Project C/O Tony Gatley Claregalway Co. Galway Oranmore galwayreachproject@yahoo.ie Aine 087- Reach Project O'Loughlin/Mary Claregalway Frain tierneyliam@hotmail.com paul@probuswines.ie ruth_carty@yahoo.com boulabunch1@gmail.com mbrossiter@yahoo.co.uk ruth_carty@yahoo.com boulabunch1@gmail.com pearsehunter@hotmail.co m a.aine.oloughlin@gmail.co m Page 237 of 399

238 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Geraldine Kelly Recess Playschool Shanakeele Oughterard Co. Galway Connemara seodabeaga@gmail.com Thuaidh Pat Coyne Renvyle Childcare Company LTD Tully Renvyle Co. Na Gaillimhe Connemara Thauidh playschool.tully@gmail.com Pat Coyne Paddy Gannon Renvyle Sports and Derryherbert Letterfrack Co. Na Connemara anne.jack@connemara.west Social Company Ltd Gaillimhe Thauidh Fiona Blaney Respond Housing Ard Na Mara Oranmore Co. Galway Oranmore fiona.blaney@respond.ie Association Michael Reynolds Roundstone Community Development Council Roundstone Connemara Co. Na Gaillimhe Connemara Thuaidh roundstone101@eircom.net roundstone101@eircom.ne t Paddy Mc Donagh Roundstone Connemara Pony Show Ann Mc Donagh Roundstone Tidy Town Group 1 Fushia Lane Roundstone Co. Na Gaillimhe Connemara Thuaidh paddyyank@yahoo.com 2 Abhainn Na Oughterard Co. Na Connemara paddyyank@yahoo.com Choile Gaillimhe Thuaidh Kevin Heanue Run Connemara Tyllymore, Renvyle Co. Galway Connemara kevin.heanue@gmail.com Thuaidh Mary Keegan-Hynes Scouting Group Abbey Loughrea Co. Galway Loughrea mary.keeganhynes@hse.ie Rose McDonagh rosaleen.mcdonagh@hse.ie Caitriona Nic Mhuiris Scouting Ireland Killannin Pollnabpeist Roscahill Co. Galway Connemara Thuaidh caitriona3@gmail.com Danny Haberman Bridget Hynes Sean Chairde Active Mountross Headford Co. Galway Tuam olivia_dooley@yahoo.co.uk Maureen Newell 087- Retirement Kevin Coughlan Seven Springs 7 Carraig Mor Loughrea Co. Galway Loughrea kevincoughlan2003@yahoo.ie Brian Martin 086- Cycling Club Mary Flanagan Shannonside Shragh Woodford Co. Galway Loughrea hanleyedel@eircom.net Liam Hanley Community Group Evelyn McHugh Shine Galway Shine Townpark Tuam Road Galway Oranmore evelynmcq@gmail.com Christina Burke 086- Ireland Centre Chris Murphy Shiven Rovers F.C. Curraghduff, Ballinasloe Co. Galway Ballinasloe chris.murphy.7878@gmail.com Newbridge Sara McDermot ShOut!! ShOut!, Youth Galway Oranmore shout@youthworkgalway.ie Sara McDermot 087- Work Ireland Prospect Hill Noreen Walsh Shrule Community Largan Shrule Co. Galway Tuam noreenwalsh50@yahoo.com Centre Noelin Mc Donagh Skehana Ballybaun Monivea Co. Galway Tuam noelinfox@eircom.net Bernard Touhy Community Development Karen Costello Slane Hurling Club Killower, Belclare Tuam Co. Galway Tuam karen.costello@hotmail.com Noel tyrrell Paul Conroy JNR Sliabh Aughty Slaughty, Coose, Whitegate Co. Galway Loughrea paul_conroy@eircom.net P.J Minogue 087- Amenity Group Marjorie Whyte Slógadh Aughty Main Street Woodford Co. Galway Loughrea marjoriewhyte@gmail.com Maura Kelly Stewart Ruth Barry Solas Community Railway Cottages Oughterard Co. Na Connemara fidelmabarry@hotmail.com Julian Friedrick 087- Arts Gaillimhe Thuaidh John Middleton Solas Resource Main St. Headford Co. Galway Tuam solasfrc@eircom.net Centre, Headford daniel-habermann@web.ie olivia_dooley@yahoo.co.uk Chairman@7springscc.com cburke@shineonline.ie shout@youthworkgalway.ie noel@mellottyrrell pjminoguecoose@yahoo.ie josmaustewart@eircom.net julierulasula@hotmail.com Page 238 of 399

239 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Geraldine Kubernat Solstice Arts Group C/o Campbell's Tavern, Cloughanover Eileen Perkins South Connemara Carers Support Group Christy Cunniffe South East Galway Archaelogical Historical Society Ursula Marmion South East Galway Intergrated Rural Development Ursula Marmion South East Galway Voluntary Housing Association Mossey Clasby South Galway Community Education Group Ltd. Clare Dalton South Galway Juvenile Athletic Club Veronica Stone St. Colemans St. Vincent de Paul Society Yvonne Nolan St. Colmans Camogie Club Sean Kenny St. Gabriels GAA Club Gerry Mannion St. Gabriels Ladies Football Club Ita Hodgins St. Grellans Youth Development Group Mary Connolly St. Jarlaths Court Residents Assoc. Martina Donnellan St. Kerrils Festival Committee Barry O'Connor St. Michaels & Harbur Rd. Residents Luke Tighe St. Vincent de Paul Society Sr. Bridie Mc Inerney St. Vincent de Paul Society Comhar Chuigéal Teo Headford Co. Galway Tuam solsticeartsgroupcloughanover@ gmail.com Letter Mullen Co. Galway / Connemara Theas eilinpercin@gmail.com Clonfert Ballinasloe Co. Galway Ballinasloe chriscun@eircom.net Marion Murphy c/o IRD Portumna Co.Galway Loughrea irdsegalway@eircom.net Liam Smith c/o IRD Porumna Co. Galway Loughrea irdsegalway@eircom.net John McHugp Burren View Gort Co. Galway Loughrea southgalway@cogalvec.ie Martin Grealish Caoin Dara Ballinderreen Co. Galway Loughrea claremdalton@gmail.com Frank Power , Ard Ghuaire Gort Co. Galway Loughrea veronicastone@iol.ie Paddy Cooke Corker Gort Co. Galway Loughrea nolany@hse.ie Maura Helbert Ballinlass, Ballinasloe Co. Galway Ballinasloe secretary.stgabriels.galway@gaa. Kilconnell ie Garrymore Kilconnell Co. Galway Ballinasloe patlally06@eircom.net 17 Brackernagh Ballinasloe Co. Galway Ballinasloe hodginsita@gmail.com St Jarlaths Court Tuam Co. Galway Tuam sparky295@eircom.net Norrie Mc Hale Cappalusk Gurteen Co. Galway Ballinasloe martinadonnellan10@gmail.com No. 19 St Michaels Place Ballinasloe Co. Galway Ballinasloe barryo19@hotmail.com Ozanam House Jubliee St. Tuam Co. Galway Tuam lohanpauline@gmail.com Ozanam House, Ballinasloe Co. Galway Ballinasloe ballinasloesvp@eircom.net Jubilee St. Helen Mulroy Stepping Stones Garraun Park Dublin Rd, Co. Galway Tuam helenmulroy@galway.brothersof Tuam charity.ie Cathriona O'Toole Streamstown Buttermilk Clifden Co. Galway Connemara info@buttermilklodge.com Graveyard Lodge, Westport Thuaidh Restoration Group Road, irdsegalway@eircom.net irdsegalway@eircom.net tigergrealish@hotmail.com powerfrank00@gmail.com tierneevin@eircom.net Page 239 of 399

240 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Mary Diskin Stroke Support Portincula Ballinasloe Co. Galway Ballinasloe marydiskin@hse.ie Group = B'sloe Hospital Jennifer Steede Sylane Camogie 249 Palace Fields Tuam Co. Galway Tuam Jennifer@camogie.ie Club Sarah Ann Mac Donnacha Taispeántais Chois Fharraige Priomh Sráid An Spideál Co. Na Gaillimhe Connemara Theas forpobal@iolfree.ie Aodán Mac Donnacha Peigí Uí Chéidigh Tearmann Éanna An Tulach Baile na Co. Na Connemara forpobal@iolfree.ie Aodán Mac 087- Teo habhann Gaillimhe Theas Donnacha Delia Breathnach The Galway Music 55 Corrib Village Newcastle Galway County info@thegalwaymusicresidency.i Sally Coyle Residency e Ailish O'Shea The Goya Gang Northampton Kinvara Co. Galway Loughrea ailishos@gmail.com Sarah McDonnell Edel Kelly The Junction Marina Point Ballinasloe Co. Galway Ballinasloe junction@youthworkgalway.ie Project Maura Donohue The Lady Gregory Keanes Cross, Gort Co. Galway Loughrea mauradonohue05@eircom.net Margarita Donohue 087- Yeats Heritage Carheeney Group Paul Madden The Pine Residents 12 Riverview Ballinasloe Co. Galway Ballinasloe pcmaddeneircom.net Association Owen Ward Tirboy Residents 25 Tirboy Estate Tuam Co. Galway Tuam owenieward@yahoo.ie Bridie Ward 087- Association Pat Hickey Tommy Larkins GAA Rockhill Loughrea Co. Galway Loughrea Edel Hanley 087- Club Woodford Tom Madden Training, Agencies, Services, Com P/P Marty Clare Tred Nua Garda Youth Diversion Project John Mongan Trilakes Triathlon Club John Feeley Tuam & District Mental Helath Association Mike Stewart Tuam 400 Committee Fionnuala Dooley Tuam All Star Gymnastics Club Ian Collander Tuam Anglers Association C/o Community Officer, Harbour Road Co. Galway Ballinasloe temadden1@gmail.com Dublin Rd Tuam Co. Galway Tuam treonua@youthworkgalway.ie Birmingham Tuam Co Galway Tuam trilakes@eircom.net Eugene Hoade Road Airglooney Tuam Co. Galway Tuam feelypharm@eircom.net Dublin Road Tuam Co. Galway Tuam mikestewart68@gmail.com Gortnagoyne Dunmore Co. Galway Tuam fionnualadoley@hotmail.com Castlebellew Mountbellew Co. Galway Tuam iancollander@eircom.net Elaine Kelly Tuam Arts Centre 43 Tubberjarlath Tuam Co. Galway Tuam elainekgti@gmail.com forpobal@iolfree.ie forpobal@iolfree.ie sarahandjohn@eircom.net woodvillegardens@gmail.c om hanleyedel@eircom.net Brendan Monaghan Tuam Athletic Club 22 The Demense Tuam Co. Galway Tuam brendan@tuamac.com Lucia Canvan Tuam Cancer Care Cricket Court Dunmore Co. Galway Tuam luciacanavan1@hotmail.com Maurice Mc Donagh Centre Road, Tuam Brid Lynch Tuam Carers Curragh Park Tuam Co. Galway Tuam caringforcarerswest@eircom.net Support Group Seamus Sweeney Tuam Celtic Club Kilcloghans Tuam Co. Galway Tuam sweeney.seamus@gmail.com Virginia sweeney virginiasweeney7@eircom. net Page 240 of 399

241 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Richie Williams Tuam Hurling Club Galway road Tuam Co. Galway Tuam secretarytuamhurlingclub@gmail.com Michael Kilmartin Tuam Lions Club Gilfor Birmingham Co. Galway Tuam mikegilmartin@eircom.net Rd, Tuam Damien Gibbons Tuam M.S. Branch 269 Palace Fields Tuam Co. Galway Tuam gibbons01@yahoo.com Committee Anna Fahy Tuam Market Carina Old Rd, Tuam Co. Galway Tuam annafahy70@hotmail.com Group John Frawley Tuam Rugby Club 21 Riverside Tuam Co. Galway Tuam jfrawley@galwayco.ie Court Loretta Slattery Tuam Social Service Dublin Rd Tuam Co. Galway Tuam loretaslattery@eircom.net Council Mary Judge Tuam Stadium Tuam Co. Galway Tuam judgemarybg@gmail.com Development Association Ian Doyle Tuam Stars GAA Killalounty Tuam Co. Galway Tuam iandoyle@gaelic.ie Club Pat Fahy Tuam Tidy Towns Galway Road Tuam Co. Galway Tuam patfahy22@hotmail.com Anna Higgins Tuam Youth Club Dublin Rd Tuam Co. Galway Tuam aine371966@eircom.net Michael hehir secretarytuamhurlingclub@ gmail.com Sharon Collins Tuam Youth Bullaun, Tuam Co. Galway Tuam sbcollins@eircom.net Theatre Cummer, Pat O'Dwyer Tuam-Straubing Circular Rd Tuam Co. Galway Tuam podwyer@eircom.net Twinnings Commitee Mary Gannon Tully Cross ICA Derryherbert Letterfrack Co. Na Connemara anne.jack@connemara-west.net Gaillimhe Thuaidh Sharon Duane Tullycross Foróige Derryherbert Letterfrack Co. Na Connemara duanes1@eircom.net Club Gaillimhe Thuaidh Anne Jack Tullycross Tidy Renvyle Co. Na Connemara anne.jack@connemara.west.net Towns Gaillimhe Thuaidh Rodger Kennington Tullyroheen Tullyroheen Clifden Co. Galway Connemara kenningtonrodger@gmail.com Residents Association Thuaidh Mary Forde Turloughmore Community Care Barnaboy Turloughmore Co. Galway Oranmore A. O'Brien Jackie Forde Tynagh & District Development Society Marian Mc Hugo Tynagh/Abbey/Dun iry GAA Club Crannagh, Ballyshrule Newtownbrackla gh Leah Beggs Uachter Art's Clann Resource, Station rd, Rosemary Hanley Ultagh Beaga Graveyard Committee Daniel Dickson Upholding Youth Club Mossy Clabby We the People of Gort Portumna Co. Galway Loughrea fordejackie@yahoo.ie Tom Shiel Kylebrack, Loughrea Co. Galway Loughrea ollierobinson@eircom.net Francis Byrne Oughterard Co. Galway Connemara leggbeggs@hotmail.com Thuaidh anita.hanley@hotmail.com Curr, Maam Co. Galway Connemara Thuaidh 32 Green Hills Ballinasloe Co. Galway Ballinasloe uycathlone@yahoo.ie View, The Pines 75 Burren View Gort Co. Galway Loughrea 2tfc@eircom.net Page 241 of 399

242 First Name Last Name Organisation Address 1 Address 2 Address 3 Phone No. Elect. Area Second Delegate Phone No. Stephen Gibbons West Connemara Ardbear Clifden Co. Galway Connemara lake-drive@hotmail.com Sports Club Thuaidh Siobhan Byrne Western Alzheimer 42 Dun Esker Poolboy, Co. Galway Ballinasloe siobhancbyrne@eircom.net Foundation Ballinasloe Martin Ward Western Travellers Bru Bhride Churchview, Co. Galway Tuam martin.westtrav@gmail.com Inter- Culture Development Tuam Lawrence Mannion Williamstown Carrendery Williamstown Co. Galway Tuam lawrencemannion37@gmail.com Angling Club Fiona Delaney Williamstown Community Play Parish Hall Williamstown Co. Galway Tuam williamstowncommunityplayscho ol@live.com School Oliver Lennon Williamstown Parish Hall Ballyroe Co. Galway Tuam ollielennon@gmail.com Noel Tarmey 086- tarmey@eircom.net Development Co Gerard Keane Williamstown Pollea Williamstown, Co. Galway Tuam Drama Society Castlerea Thomas Conneely Williamstown GAA Shanbally Williamstown Co. Galway Tuam tconneally@gmail.com David Deane 087- deane6@gmailc.om Club Pat Conway Williamstown Polredmond Williamstown Co. Galway Tuam pmacc@campus.ie Handball Club Patrick Pattersons Williamstown Islands Williamstown Co. Galway Tuam ppatterson@eircom.net Heritage Co. Michael Jennings Williamstown Williamstown Castlerea Co. Galway Tuam jennings77@eircom.net Housing Committee Fiona Mannion Williamstown Parish Council Castletogher Williamstown Co. Galway Tuam fcmannion@gmail.com Kathleen Flynn Kathleen Heviken Williamstown Playground Briarfort Williamstown Co. Galway Tuam kathleenheviken@eircom.net Noel Tarmey Committee Noel Finnegan Williamstown Tidy Wiliamstown Co. Galway Tuam finuisce4@eircom.net Towns Veronica Torpey Woodford 2 Woodview Woodford Co. Galway Loughrea smith16@eircom.net Liam Smith 086- smith16@eircom.net Development Group Terrace Robert Canning Woodford Graveyard Woodford Co. Galway Loughrea lqcanning@eircom.net John Leahy Committee Edel Hanley Woodford Playground Clonmoylan Powerscross, Portumna Co. Galway Loughrea hanleyedel@eircom.net James Egan Committee Margaret Hickey Woodford Youth Loughatorick Woodford Co. Galway Loughrea and Community Hall Paul Quinn Woodlawn Heritage Group Woodlawn Ballinasloe Co. Galway Ballinasloe dohertychris08@yahoo.com Chris Doherty dohertychris08@yahoo.co m Gretta Kavanagh Young at Heart Kilkerrin Ballinasloe Co. Galway Tuam grettakavanagh44@hotmail.com Eileen O' Connell 087- oconnelleilen5@yahoo.com Phyllis Hayes Youth Ballet West Cregmore Claregalway Co. Galway Oranmore infoyouthballetwest.ie Sheelagh Hayes sheelaghhayes@gmail.com Page 242 of 399

243 Page 243 of 399

244 Appendix 16 On Site Welfare Civil Defence Contact: Louie Casserly (087) , (091) Provision of Emergency feeding for Local Authority staff on site It is envisaged that this would include Civil Defence Galway County Council staff Galway City Council staff Gardai HSE staff Volunteers It is difficult to enumerate those present, but for the purposes of an Emergency we will assume that figure to be 100 people. This is a highly probable amount of people. Also it is easy to scale that number up or down depending on the area encompassed and those affected in an emergency. It is important to note that Galway Civil Defence do not possess a mobile feeding unit, But the welfare members in Galway Civil Defence are all FSAI certified and trained in taking over an existing kitchen, or to set up an Emergency catering unit in any existing building. The nearest available 3 tonne Mobile feeding unit is in Roscommmon Civil Defence. This is an FSAI approved and certified vehicle. This would be available to Galway Civil Defence by arrangement. The level of on-site welfare provision is dependant on the situation. For 2 hours or less all that would be required is tea/coffee, water and light refreshments. For 2 to 6 hours a light lunch would be necessary for example soup and sandwiches. For 6 to 12 hours a light lunch and a hot meal is vital. For periods longer than that, a comprehensive feeding and rest programme is essential. Galway Civil Defence is highly competent in providing all of the above. With the exception of the Mobile catering unit, the Civil Defence has provided this cover at numerous events. This includes feeding over 200 personnel during the airshow in the past, to more recently feeding Civil Defence personnel on site at the Oxegen and Electric Picnic music festival, This involved catering for over 100 members for a period of four Page 244 of 399

245 days. The Civil Defence also caters for Mayo Mountain Rescue over a 24 hour period at the annual Croagh Patrick climb. Galway Civil Defence at present possesses numerous components of Welfare equipment. This includes 3 tents : 1 a rigid frame 15 x 10 tent 1 inflatable 20 x14 tent 1 pop up shelter 20 x 15 tent( not all weather) 2 Generators : 1x 2.5 KVA (normally used for lighting) 1x 6 KVA Sufficient extension leads and connectors. Lighting : Cookers: Insulated Containers: Kitchenware: Fire Safety First Aid FSAI : Uniforms : Bedding : Suppliers: 6x tripod light systems 1 x dixie cooker ( 2 ring gas cooker) with leads and cylinders 1 food container contains 1 x large stainless steel tray, 2 x medium trays and 3 x small trays 2 x 10 litre liquid containers (normally hot/cold) 4 x catering flasks (20 cups) utensils, cutlery, knives, Mugs, plates, bowls, sufficient cleaning equipment and supplies. Dry powder and water extinguishers Certified EMT s First aiders at all levels, Sufficient first aid equipment and burn kit. log books and register All our members are supplied with a comprehensive uniform, including workwear, wet gear, approved catering uniform and safety boots. 20x fold up beds 24x sleeping bags 24x pillows with waterproof and washable covers, Food is the largest concern, normally we approach local suppliers and arrange what is required. This Page 245 of 399

246 worked well during the recent flooding emergency in Galway city and county. At that time we had a 24 hour access to our local Tesco, Supervalu and local suppliers. The Civil Defence is Highly Trained and competent at setting up, organising, and running of a welfare station, This includes staff management and rostering of personnel to comply with health and safety guidelines. Page 246 of 399

247 Page 247 of 399

248 Appendix 17 Managing the Media 1. Introduction 2. Action Plan & Responsibility of the Media Liaison Officer 3. Working with the media during an incident: 3.1 Establishing Media Liaison Point 3.2 Establishing a Media Centre 3.3 Holding Statements 3.4 Subsequent Updates 3.5 Press Conferences 3.6 Interagency Coordination 3.7 Control of Access to Emergency Scene 3.8 Media Pooling Arrangements 3.9 Media Enquiries 3.10 Nominated Spokespersons 3.11 Visits by VIP s 3.12 Interviews with their Survivors and their families 3.13 Release of Casualty Figures 3.14 Remote Handling 3.15 Sustainability 4. Information to the Public 4.1 Help lines 4.2 Communications Channels including Internal Communications 5. Monitoring Media Coverage 6. Elected Members 7. Media Debrief 8. Annexes 1. Sample Holding Statements/Initial Press Statements 2. List of Media Organisations 3. Major Incident Media Enquiry Form 4. Typical media Questions Page 248 of 399

249 1. Introduction: Any major incident or emergency will attract an immediate, and probably large-scale, media response. While professionals from the emergency services and other agencies are responding to the major incident, local, regional, national and international media will also be arriving at the scene, be that one location or many. There have been considerable changes in the news media in recent years with the development of 24-hour rolling news and the advent of multiple channels provided through cable and satellite connections, plus 24-hour news websites. An incident can attract worldwide media interest within hours. Dealing effectively with the media is therefore critical to the effective handling of any major incident. The public will turn to the media immediately for information during an incident. The media may also be a critical communications channel in getting information to people, which may be important to their safety during an incident. Agencies will need to ensure that the information they provide is accurate, timely, and delivered through easily accessible channels to the media. Otherwise, the media will go elsewhere for information, and turn to less reliable sources. The purpose of the Media Sub Plan is to ensure that Galway County Council provides an effective and efficient response to the media in any major incident. It outlines the manner in which the media liaison officer will liase with the emergency services and other agencies to ensure a swift and effective response for the public. In the event of an incident, the 3 locations to be considered in relation to the media are as follows; - On Site Coordination Centre - Local Coordination Centre Áras an Chontae On Coordination Centre Site Info Local Coordination Centre County Hall Info 1. Lead Dept Media MEDIA Page 249 of 399

250 The media will respond quickly to a large-scale incident and this media presence may extend into days or weeks. It is the responsibility of the lead agency to establish a Media Centre at or near the site of the emergency for use by the principal response agencies in dealing with the media at the site. Each principal response agency should designate a Media Liaison Officer at the site and the activities of the Media Liaison Officers on site should be co-ordinated by the Media Liaison Officer of the lead agency. All statements to the media should be cleared with the On-Site Co-ordinator or his/her Media Liaison Officer. The Local Co-ordination Group should take the lead in terms of working with the media, away from the site, during a major emergency. As with arrangements at the site, each principal response agency should designate a Media Liaison Officer at the Local Coordination Centre and the activities of the Media Liaison Officers should be coordinated by the Media Liaison Officer of the lead agency. All statements to the media at this level should be cleared with the chair of the Local Co-ordination Group. Working to facilitate the needs of the media will help reduce the possibility of attempts at unauthorised access to the site of the emergency or other sites associated with it. Regular media briefings should be scheduled to suit television and radio broadcasts. These briefings should also be used to promulgate help-line telephone numbers and necessary public information messages. Background information that has been compiled before the event can be used to inform holding statements for use during the early stages of the incident. In many situations media attention will move quickly away from the site to other locations, including the Local Co-ordination Centre, hospitals where casualties are being treated and mortuaries and, therefore, arrangements for the media at or adjacent to these locations will need to be provided. 2. Action Plan & Responsibilities of the Media Liaison Officer On receipt of the initiating call from the Controller of Operations/Chair of the Local Coordination Group report to the Local Coordination Centre County Hall for briefing. - Establish nature of incident, who the lead agency is and assess likely media interest. The lead agency will be responsible for ensuring that the media response teams of all organisations. It is critical to establish which agency is leading on communications with the media. This will ensure that messages are not confused and that the media have - at least initially - a single contact point from which to gain information. - Seek priority early information from the Controller of Operations for the safety of the public and ensure this is published. - May need to contact Caretaker in order to access out of hours access to Press Office in order to issue initial messages to the media. Page 250 of 399

251 - Issue press release or holding statement on approval from the Controller of Operations1. - Contact Media Liaison Officers to go to the scene both to assist the Controller of Operations and to deal with media at scene. Each principal response agency should designate a Media Liaison Officer at the site and the activities of the Media Liaison Officers should be coordinated by the Media Liaison Officer of the lead agency - Contact the Media Liaison Officers from the other agencies likely to be affected in order to seek mutual aid and coordinated use of staff. Each principal response agency should designate a Media Liaison Officer at the Local Coordination Centre and the Media Liaison Officer of the lead agency should coordinate the activities of the Media Liaison Officers. - Advise Emergency Management Team at location of all Media Requests for information - Ensure press office of lead agency at County Hall is adequately staffed until a PR response is established. - Establish initial contact with local radio/television stations to ensure that only accurate information on the incident is broadcast. 2 - Ensure the website displays the latest information available to the public and liaise with the IT Department and the Customer Services Manager. - Ensure Spokespersons on site and at the local coordination centre are available and briefed on the media requirements. Spokespeople will normally be senior officers from the relevant agency - Report back to lead agency Press Office on nature of response - Monitor Media Coverage and correct where necessary. - Arrange regular briefing of media at scene with information agreed for release in coordinated response. - Keep Media response structure aware of what has been agreed for release at the scene. - Seek staff to assist in managing the media at the scene if necessary. - Ensure adequate records are kept of enquiries received and information released. - Consider long term staff needs sustainability. 3. Working with the media during an incident: Establishing a media liaison point This is a designated point close to an emergency scene preferable outside the outer cordon. The media will arrive at the scene of any major incident or emergency - assuming there is a scene - shortly after the emergency services and other agencies. Media Liaison Officers will need to be at the scene to facilitate the media. A media liaison point will need to be set up close enough to the incident for the media to film the scene and interview with it as a backdrop but far enough away from the scene for the emergency 1 See Appendix 1: Sample Holding/Press statements 2 See Appendix 2: List of media organisations Page 251 of 399

252 services and other agencies to work unhindered. The police and/or fire and rescue service will establish cordons around the incident. Establishing a Media Centre A major emergency may also justify the establishment of a media centre. The Media Centre would ideally be a site in close proximity to the incident. The location of the centre will ultimately depend on the nature of the incident, its location, potential longevity, scale and seriousness of the incident or possible incidents. This can be a building/area specifically designated for use by the media and for liaison between the media and the principal response service. The media centre will be set up by the lead agency with the assistance and cooperation of other agencies. The media centre will be determined as the most appropriate in the circumstances. It is important to note that satellite vehicles etc require significant space. Joint working facilities for communications professionals and spokespeople are essential within the media centre. This will enable communications managers from different agencies to liaise with one another, agree messages/lines to take, brief spokespeople and communicate effectively with on strategic approaches. Support staff may be required to help with the communications effort during a major incident. They will be drafted in to perform roles, which require some of the skills used in their day-today jobs. These can range from administration duties such as copying and distributing news releases and making press cuttings to managing the smooth operation of facilities such as the telephone bureau. Minimum equipment required in a Media Centre Four to Six telephones. Two PCs connected to a printer with internet capability. General stationery including white boards and flip charts. Photocopier. Fax machine. Media monitoring equipment TV and radio. Recording equipment and tapes for press conferences. Local guides/maps. Chairs, tables/desks. Good access for staff and equipment. Plenty of parking space. If it is to double as press conference site then a large room for the conference and parking for large vehicles brought by the media. Adequate toilets and facilities for refreshment of staff. A facilities manager provided by the local authority to manage domestic arrangements in relation to the site. A Media Centre Co-ordinator appointed by the lead agency (but not necessarily from that agency s Media liaison staff). Page 252 of 399

253 Holding Statements Holding statements can be prepared in advance3, that have blank spaces left for relevant information to be inserted. This will save time at the beginning of an incident and enables us to get clear messages out to the media straight away. Holding statements will be simple, straightforward and will only contain accurate facts. Holding Statements will be authorised by the Controller of Operations of the lead agency, will be shared with all agencies involved and issued promptly to the media. Once the initial facts have been established, the location, the possible cause, an initial holding statement for the local media should be produced. Holding statements can help relay information quickly to a demanding media, provide reassurance to the public and relive pressure. The information contained in a holding statement will need to be made available for the main call centre staff in County Hall. Subsequent Updates The media will be broadcasting from the scene of the major incident and coverage is likely to be almost continuous. Updates every half hour, or as a minimum every hour, will be required. These can be timed to fit in around bulletins and be used to support news release information, or instead of updates by news release, as the situation dictates. Great care should be taken to ensure that no information in relation to individual casualties or premature or uncorroborated estimates of the numbers of casualties is released until details have been confirmed. Press Conferences Press conferences are a useful channel for reiterating key messages and reinforcing appeals, or information and advice, to the public in a major incident. Press conferences will be organised by the lead agency and will involve senior officers/staff members who are leading the response to the incident/emergency. They are a useful opportunity to reinforce reassuring messages to the public via the media but are also an opportunity for the media to ask searching or hostile questions. This will mean participants will need to be properly briefed and prepared for all potential questions. The media centre may provide a suitable venue for press conferences in addition to other venues around the city (council chambers, meeting rooms) may be utilised. The deadline of all interested media should be taken into account when organising a time for the conference. Information should be provided with written copies of the statements that were read out including any extra information that the public will need such as help line numbers, contacts for press. Inter Agency Coordination 3 App 1: Sample Holding /Press Statements Page 253 of 399

254 Joint working facilities for communications professionals and spokespeople are essential within the media centre. This will enable communications managers from different agencies to liaise with one another, agree messages/lines to take, brief spokespeople and communicate effectively. Each principal agency should only deal with issues that fall within their own areas of responsibility. Agencies should confine their comments to their areas of expertise and avoid speculation STICK TO THE FACTS Control of Access to the Emergency Scene Responsibly for controlling access to the emergency scene is a matter for An Garda Síochána. Restricting access aims to allow rescue services to carry out their work unhindered and to preserve evidence at what may be the scene of a crime. Media Helicopters are often deployed and control of airspace should be an early consideration. Media Pooling Arrangements Access to the incident site for the purpose of filming, television and stills pictures and reporting on what has happened may have to be limited either because of the physical limitations or security considerations at the scene or because of the numbers of media representatives wanting access. Such a decision is never going to be popular and should be taken only when absolutely necessary. One way to resolve this is by seeking media co-operation in nominating and agreeing members for a pool. A pool might, for example, comprise one TV crew, one News Agency, a photographer and a radio reporter. Their pooled coverage is then made available simultaneously to all the other media organisations. Additional thought may also need to be given to meeting the particular needs of foreign media organisations (including providing them with accreditation where necessary). Media Enquiries All incident-related media enquiries will be logged and directed to the lead agency Media Liaison Officer who will provide a coordinated response. It is important that all information is logged so a full account of the activities can be given at the debrief session. Nominated Spokespersons The appropriate spokespersons will be nominated by the County Manager and or the Director of Services and be fully briefed on the emerging situation. They will either be, depending on the scale of the incident - County Manager - Director of Services - Deputy Director of Services - Senior Engineer - Designated Press Officer. Page 254 of 399

255 Spokespersons will take part in Press Conferences as appropriate, as well as conduct interviews with the media. When giving statements stick to the facts, if you don t know say you don t know but that you will investigate/ endeavour to find out. A list of typical media queries can be found in Appendix 4. An Irish speaking spokesperson will also be nominated to ensure the Irish language media have equal access to the information. Visits by VIPS Visits by VIPs can lift the morale of those affected as well as those who are involved with the response. A government Minister may make an early visit to the scene or areas affected, not only to mark public concern but also to be able to report to Government on the response. Local TD s may also accompany a government Minister visiting the scene which would be arranged through the Minister s Office. Visits to the scene of an emergency need to take account of the local situation and the immediate effects on the local community. VIP visits should not interrupt rescue and lifesaving work and the emergency services must be consulted about the timing of visits. VIPs will require comprehensive briefing before visiting the site and will require briefing before any meetings with the media. VIPs are likely to want to meet those survivors who are well enough to see them. It will be for the hospitals to decide, on the basis of medical advice and respect for the wishes of individual patients and their relatives, whether it is appropriate for VIPs and/or the media to visit casualties. If the media cannot have access to wards, VIPs can still be interviewed afterwards, at the hospital entrance, about how patients and medical staff are coping. Such VIP visits are best managed by the PR team of the host venue in close consultation with the Gardaí Interviews with survivors and their families The media will be keen to obtain interviews with survivors and their families. While this may be a cathartic experience for individuals in the long run, many will feel too shocked and distressed to give interviews in the immediate aftermath of an incident. The first consideration should always be the well-being of the individual. However, if a survivor, relative or friend is willing and able to speak briefly at a press conference or give an interview, it will certainly relieve pressure on all concerned. They will need support and advice from press officers from involved organisations in preparing what they are going to say and in dealing with any follow-up enquiries from the media. Strenuous efforts should also be made to shield survivors and their families from aggressive pursuit by less responsible members of the media. At its worst, this activity may include hárassment, invasion of privacy, intrusion into grief and shock, unwanted involvement of relatives and friends, and interviewing or photographing children Release of casualty figures Great care should be taken to ensure that no information about individual casualties, or premature or uncorroborated estimates of the numbers of casualties, is released until Page 255 of 399

256 details have been confirmed. Names should never be released until next of kin have been informed. In general, this information will be confirmed only by the emergency services involved Remote handling Experience has shown that, in some emergencies, media attention focuses on communities and individuals living many miles from the scene, but who are seen as having a direct link to the emergency perhaps because the victims came from there. Action will be required to ensure that media facilities and requirements in this area are also covered by the Lead Agency s Media Liaison Officer s central co-ordination arrangements Sustainability Emergencies place enormous demands on all involved in the response and recovery effort. Media interest, particularly if it is international, can create pressure 24 hours a day, and careful planning of staggered handovers between shifts is essential. Senior staff within responding agencies will wish to take the sustainability of their level of engagement with the media into account and seek mutual aid accordingly. The pooling of resources in a joint media centre may be helpful in this respect. This relates not only to operational personnel but also to those providing administrative and specialist skills, e.g. in website technology. In the much longer term, experience has also shown that media interest will be rekindled on the anniversary of events, and provision may need to be made to consider how such occasions are handled. 4 Information to the Public: It is the duty of Galway County Council to provide information to the public. In the event of an emergency, a member of the Communications Team/Media Liaison Team/Information Officer will be designated as the public information coordinator. This person will provide information for the public directly by liaising with designers to create any printed material that will provide information to the public as well as any other relevant groups. This can be achieved in a number of ways by distributing information via - Public Libraries - Public Offices - Community & Leisure Centres - Shopping Centres - Use of vehicles with public address systems - Door to door calling and passing of information to Environmental Health Officers to inform schools, crèches, nursing homes etc. Any published material with contact details or health and safety information will be distributed to the appropriate places where the public will then be directed in order to collect the material. Special arrangements should be made for hard to reach groups including the elderly, the disabled and those that cannot read so they should also receive the information in a timely manner. Consideration has to also be given to people who are unable to communicate in English i,e Polish etc. Page 256 of 399

257 4.1 Help lines Should the need for a separate local authority help line occur, then a new dedicated number will be used. All call centre staff, answering both the dedicated help line and the other Council call centre telephones will use specific log sheets4 to record details that are provided to callers, and all queries received. Should media enquiries become too great for existing communications professionals to deal with, staff can be drafted in to help take and record media enquiries, and issue statements. To ensure consistent messages, the public telephone help lines will be 'fed' the same information as that issued directly to the media. 4.2 Communication Channels - Internal Communications: All staff will be informed of the major incident and the current position via , SMS or a message cascade. - News Releases and statements will be issued electronically by or faxed on headed paper of the lead organisation in the event of no being available. - All News Releases and Statements including up to date information will be posted in a prominent position on Galway County Council s website and will also be shared with partner organisations in order to be posted in each respective website. 5. Monitoring the Media Coverage Monitoring of the media coverage is crucial, particularly when incidents run over a couple of days or even into weeks. Monitoring media coverage is a matter of course and should be done the Press Offices of each organisation and any issues arising should be rectified. 6. Elected Members Elected Members also need to be kept informed in case the media approaches them. It is important that elected members who are approached to comment on aspects of the response or the City Council s policies, should only give interviews or statements after consultation with the Controller of Operations. This is vital to ensure continuity of messages via the media to the public. 7. Media Debrief: During the recovery phase, media attention will concentrate on local agency activity and there will be a demand for access to senior management, senior officers and public 4 Appendix 3: Log Sheet - Major Incident Media Enquiry Form Page 257 of 399

258 representatives in the case of the Local Authorities. The media can contribute in a very positive manner at the recovery stage. Where there has been a considerable amount of media attention, there will be inevitable strains between media and local responders interests. Arranging for senior media representatives to meet with senior members of the emergency services and other organisations involved in the incident, some weeks after, can assist both sides in looking at how information was provided and identifying ways in which arrangements can be improved in the future. For example: The media will gain an insight into the problems faced by the emergency services the size of a scene and the time it took before they could gauge the full extent of the tragedy, not to mention the sheer volume of calls. A debrief may highlight issues such as the loss of power, business continuity, and the problems of collating and distributing information to the public and the media when faced with a lack of power and telephones. Regional Media Plan A Regional Media Plan exists and is included in Appendix 24 of this plan. Page 258 of 399

259 Annex 1 Sample Holding Statements / Initial Press Statements Sample 1: Warning Release: Title of Release: Date: Fire, Gas Leak, General Air Contamination Oil Spill at Docks in Galway At Hrs on. Day...Month Year Statement from Galway County Council:- We have been alerted of an incident at (name of place) we are working closely with the emergency services to ensure that we are doing everything we can at the scene. We, along with the Emergency Services will keep you informed of the incident as it develops For further Information, please call Media Liaison Officer on Direct Line:? Mobile:? Or main call centre Galway County Council 091? Sample 2: Title of Release: Date: Flooding in Galway County. At Hrs on. Day...Month Year Statement from Galway County Council:- We have been alerted localised flooding is likely in XXX areas Our (Depot) staff are on standby and are doing all they can to ensure that gullies and drains are clear. Staff will be working throughout the night to help residents where they can and to minimise flooding For further Information, please call Media Liaison Officer on Direct Line: 091? Mobile: 087? Or main call centre Galway County Council 091? Sample 3: Title of Release: Major Incident with Casualties. Date: At Hrs on. Day...Month Year Page 259 of 399

260 Statement from Galway County Council:- The thoughts and prayers of everyone here are with the families and friends of those involved in this awful/tragic incident that happened today. Emergency Services and Council Staff are on the scene and doing a tremendous job under difficult circumstances. Our priority is public safety, we will review the facts that lead to this incident, when we are confident that the public is safe. For further Information, please call Media Liaison Officer on Direct Line: 091? Mobile: 087? Or main call centre Galway County Council 091? Sample 4: Press Statement for Media upon activation of Major Emergency Plan Date: An incident (briefly describe: explosion/fire/plan crash) took place at (location) at (time) on (day and date). At (time) a Major Emergency was declared by (name and title of person who declared the Major Emergency) As a result of the Major Emergency Plan being declared, the Fire Brigade, Ambulance Service and other members of the emergency services were called to the scene of the incident. Currently, there are (number of units) present at the scene. (Give specific numbers of how many units of each service are present) Also in attendance are (give names of primary officers from each service present) At this early stage all our energies are concentrated on bringing the situation under control. We are not in a position to comment on any medical details as yet. The Major Emergency Plan is activated when an event takes place, usually with little or no warning, causing or threatening death or injury, serious disruption of essential services or damage to property, the environment or infrastructure beyond the normal capabilities of the principal emergency services in the areas in which the event occurs. When a major emergency is declared, bodies such as the Garda Siochána, HSE, Local Authorities and other groups are immediately informed and work from the Major Emergency Plan, which details a co-ordinated response to such incidents and outlines areas of responsibility for each agency. Page 260 of 399

261 Concerned members of the public are asked not to attend the scene of the emergency. Access to the site is blocked and large numbers of emergency vehicles are travelling to the scene. It is vital that the roads are kept clear. Additional Information to be added as necessary: - Concerned Members of the public who wish to make contact with the emergency services may contact the following number XXXXX - Residents an d members for the public currently in the XXX area advised to stay indoor and close their windows - Residents and Members of the public currently in the XXXX area are asked to immediately leave the area for their own safety. A resting area, providing food and drink is being provided at XXX - Those living in the XXX are advised that there is no immediate danger to their health and safety but in the interest of ensuring clear and swift access to by emergency services to the site, they are asked to stay in their homes. Information to be given out later on: - Injuries sustained by staff/members of the public - Information on where injuries/dead are being taken - Details of reception centres for friends /families - More information on location/layout of site/where accident took place - Emphasis on aftermath, recovery of bodies, relocating the public roads opening - Confidence rebuilding, giving public assurance that the situation is under control Page 261 of 399

262 Annex 2 List of Media Organisations Galway Newspapers Newspaper Telephone Contacts Address Number Galway City Michael Glynn news@ctribune.ie Tribune Connaught news@ctribune.ie Tribune Sentinel Brendan Carroll news@ctribune.ie Galway Advertiser Declan Varley/Kernan Andrews dvarley@galwayadvertiser.ie Galway Independent Hilary Martin editor@galwayindependent.com Galway Voice Scott Harvey/Joe editor@galwayvoice.ie Pryce Galway First Keith Lynch klynch@galwayadvertiser.ie Tuam Herald David Burke editor@tuamherald.ie Local Radio Radio Station Telephone Contacts Address Number Galway Bay Fm Bernadette news@galwaybayfm.ie Prendergast IRadio fm Gráinne McMahon news@iradio.ie Televison Local TV Telephone Number Contacts Address City Channel info@city.ie Page 262 of 399

263 National Newspapers Newspaper Telephone Number Irish Times (087) Contacts Lorna Siggins Address Irish Independent (0) Brian McDonald Irish Examiner The Irish Daily Star National Broadcasters Broadcaster Telephone Number RTÉ TG TV National Radio Broadcasters Contacts Pat McGrath Joe Walsh Address Radio Station Telephone Contacts Address Number Today Fm Newstalk Page 263 of 399

264 Annex 3 Major Incident Media Enquiry Form Enquiry Number: Press Officer: Agency: Date: Time: Enquiry Received From: Media Organisation: Telephone Number: Details of Enquiry: Deadline: Internal Contact(s): Response Given: Agency: Time of Response: Date: Page 264 of 399

265 Annex 4: Typical Media Queries 1. Casualty Information The accuracy of information in relation to casualties is of vital importance and the key information sought must be verified before distribution to media outlets - How many were killed/injured - Of those injured how serious is their condition - How many were uninjured of the total involved - Were any of the victims prominent persons - Who was involved in the aftermath of the incident - Facilities to deal with the injured/deceased 2. Property Damage - Estimated Value of property loss - Kinds of structures involved - Damage to any important property such as art treasures, historical etc - Is other property threatened - What measure have been undertaken/being undertaken to protect property - Has the area been damaged by disaster before 3. Response and Relief Activities - Who discovered the emergency - Who summoned the alarm - How quickly were response units on the scene - What agencies responded - How many are engage din the response - What acts of heroism occurred - How was the emergency kept from spreading - How are the displaced and homeless being cared for 4. Other characteristics of the crisis - Were there any blasts or explosions - Collapse of structures - Crimes or violence - Attempts at escape or self rescue - What was the extent of the disaster - The duration? Number of spectators - Crowd Problems - Any other unusual happenings - Any accompanying accidents - Effects on families and survivors - Other services effected Page 265 of 399

266 5. Causes of the Disaster This is determined usually by a lengthy detailed investigation and assumption. Speculation as to the causes of the disaster should be avoided. Litigation details of the incident should not be entered into. - Were there any previous indications of danger - Could the disaster have been prevented - How did the incident occur - Criminal Investigations and Inquests (should be dealt with sensitively with a view to upcoming statutory enquiries or investigations by statutory agencies) Page 266 of 399

267 Appendix 18 Mass Fatalities The Role of the Coroner The Coroner is an independent judicial officer, who has responsibility for investigating all sudden, unexplained, violent or unnatural deaths. It is the task of the Coroner to establish the who, when, where and how of unexplained death. All such deaths in Ireland are investigated under the Coroners Act, The Coroners Act, 1962 S 17. Subject to the provisions of this Act, where a coroner is informed that the body of a deceased person is lying within his district, it shall be the duty of the coroner to hold an inquest in relation to the death of that person if he is of opinion that the death may have occurred in a violent or unnatural manner, or suddenly and from unknown causes or in a place or in circumstances which, under provisions in that behalf contained in any other enactment, require that an inquest should be held. The Coroner has overall responsibility for the identification of bodies and remains and s/he is entitled to exclusive possession and control of a deceased person until the facts about their death have been established. A full post-mortem and forensic examination will be carried out on every body from a major emergency and each death will be the subject of an Inquest. The post-mortem is carried out by a Pathologist, who acts as the Coroners Agent for this purpose. Coroners Districts There are 48 Coroner s districts. The districts are roughly equivalent to Local Authority areas. Each of the districts has one Coroner and a Deputy Coroner, who acts for the Coroner in the event of absence or illness. All Coroners must be either registered medical practitioners or practising solicitors or barristers for five years. All Coroners currently work part-time. For more information visit Galway North Coroner is Coroner: Address: Dr Val Costello The Health Centre, Headford, Co. Galway Contact No Page 267 of 399

268 Galway West Region Coroner is Coroner: Address: Dr Ciaran Mac Loughlin Main St Clifden Co. Galway Contact No Galway East Region Coroner is Coroner: Address: Dr Richard Joyce Gort Medical Centre, Gort, Co. Galway Contact No ; Fax Planning for Fatalities Multiple fatalities are a feature of many major emergencies and each principal response agency should have robust arrangements in place, which set out that agency s role in dealing with fatal casualties. Once rescue is complete, and there are no further live casualties at the site, the focus of work there turns to evidence recovery. No removal/recovery of the dead will usually take place prior to the completion of the Garda evidence collection process or without the Coroner s authority. Exceptions to this arise if the situation requires the removal/recovery of the dead in order to affect the rescue of other casualties or in circumstances where bodies are likely to be lost or damaged due to their location or the nature of the incident. A working draft of the National Mass Fatality Plan exists, along with guidance for the activation of the Mass Fatality Plan. The Department of the Environment, Community and Local Government Circular refers. See for documentation and Circular. The following table shows sequentially the stages for dealing with fatal casualties and the agency responsible for each stage. Page 268 of 399

269 Table 18.1 Stages for Dealing with Fatal Casualties Stage Who Action Facilities Required Finding the Casualty Any Agency Recognising as dead Doctor or Paramedic Label Casualty as DEAD Pronouncing Dead Doctor Sign Triage Label with date and time In-situ Forensic examination and recording Removal of remains to body holding area Removal of body to Mortuary/ Temporary Mortuary Garda Garda Garda Gather evidence and photograph Move body and maintain chain of evidence Move body and maintain chain of evidence Triage Labels Forensic Kits Cordons Designated Body Holding Area Body Bags Stretchers Identification Garda Casualty Identification Form Notification of Garda relatives Viewing for Identification purposes Viewing for grieving purposes Who May Assist Forensic Pathologist Local Authority Undertakers Specialist teams Garda Viewing Facilities Next Kin/ relation/ friend/ Psychosocial support Garda Viewing Facilities HSE staff, Clergy / psychosocial support Post Mortem Pathologist Suitably equipped mortuary Certification of Death Pathologist Handover to relatives Garda Burial / Cremation Family or Local Authority Criminal Investigation Garda Investigation of (if appropriate) criminal Inquest (in the case of criminal investigation the inquest will be adjourned until investigation complete Coroner responsibility Determination of cause of death Pathology technicians Page 269 of 399

270 In the event of a major emergency involving multiple casualties, the receiving hospitals will very likely be stretched to capacity. In such situations, the transfer of large numbers of bodies to hospital mortuaries will only serve to exacerbate problems there. The option of distributing bodies to a number of mortuaries may be considered. However, this may hinder the work of An Garda Síochána and the pathology team, particularly where extensive disruption to bodies has occurred and matching procedures are required. Body Holding Area If considered necessary, a Body Holding Area may be designated as part of the site management arrangements. However, this is not a suitable place for the prolonged storage of bodies and appropriate arrangements should be made to ensure minimal delay in transmission to a mortuary (temporary or otherwise) Temporary Mortuaries Experience in other jurisdictions points to three options for dealing with large numbers of fatalities: Activating a Temporary Mortuary; Increasing the capacity at an existing mortuary; and Moving bodies to an existing mortuary in another area, which has the appropriate facilities and capacity. In Ireland, there are two public mortuaries, situated in Dublin and Cork. In this situation it is likely that Temporary Mortuaries will be needed to meet the requirements of any major emergency involving a large number of fatalities. Considerable pre-planning is necessary to deliver a Temporary Mortuary in the event of a major emergency. As it is the responsibility of the Local Authority to provide a Temporary Mortuary, if required, each Local Authority should consult with the District Coroners and health service Pathologists in its area on the options/arrangements/plans for Temporary Mortuaries in preparing its Major Emergency Plan. Following this process, it is recommended that an adequate number of locations, which might be used for such a facility, should be designated in each major emergency region. Some of the issues that should be discussed with Coroners and Pathologists, when considering options and formulating plans, are outlined below. The likely commissioning time for a Temporary Mortuary is of the order of twenty-four hours, and this may extend to forty-eight hours when victim numbers are extensive. It should be noted that a Temporary Mortuary might be required to operate for weeks or months after an incident. Page 270 of 399

271 The following issues should be addressed in consultation with the relevant Coroners and Pathologists: Suitable buildings within the Major Emergency Region/Local Authority area, providing capacity for the storage of bodies, post mortems, body identification/ viewing facilities, friends and relatives areas, etc; Personnel requirements; Equipment requirements; Health, safety and environmental considerations; Contact and mobilisation arrangements; Documentation requirements; Procedural and evidential requirements; Staff welfare arrangements. Further guidance on these and other related issues can be obtained in Coroners Practice and Procedure by Dr. Brian Farrell (2000), the Royal College of Pathologists Guidelines and in the British Home Office Guidance on Dealing with Fatalities in Emergencies. Viewing by the Bereaved Even though a major emergency may have resulted in multiple fatalities, each individual death represents a tragedy for the family concerned. When planning facilities for the victims of a major emergency, due consideration should be given to the likely wish of each bereaved family to spend time with the remains of their deceased relative(s). In this regard, a distinction needs to be drawn between viewing for identification purposes and viewing as part of the grieving process. Viewing for identification can be a vital part of the work of An Garda Síochána, although, in situations where bodies have been severely traumatised, it may be inappropriate and/or unreliable. Where it is appropriate, viewing for identification purposes needs to be organised with great sensitivity, to avoid increased trauma for families. Unless there are definite health or safety concerns, such as contamination by a hazardous substance, the authorities should not seek to prevent the next of kin from viewing an identified body. Viewing facilities should allow families direct access to the body and the viewing area should take into account religious and cultural needs, where appropriate. Families will want to spend time with the deceased and, as a result, provision should be made for a number of private viewing areas. This aspect of the operation requires careful management by the agency operating the viewing facility. Where bodies have been severely traumatised, families should be thoroughly briefed, so that they may make an informed decision before viewing the body. Appropriate support staff and/or religious representatives, as well as normal family support networks, should be available to assist fami.lies in all viewing situations. Page 271 of 399

272 Page 272 of 399

273 Appendix 19 Severe Weather Sub Plan Severe weather emergencies may involve significant threats to infrastructure and vulnerable sections of the community. Local Authorities are the lead agency for the coordination of the response of the principal response agencies to severe weather events. The Plan provides a framework for the activation, allocation and deployment of Council resources in the event of a Major Emergency severe weather occurrence. Severe weather events are forecast by Met Eireann and issued to the Local Authority 24 hours before the event. The severe weather warnings cover events that cause significant disruption or constitute a significant risk to people. The types of severe weather and flooding conditions that are considered appropriate for contingency planning purposes under the Major Emergency Plan are severe storms and gales, persistent low temperatures and heavy snow, heat waves and major flooding. However, many of the weather events may not necessitate the declaration of a Major Emergency. The type of specific severe weather events risks which are assessed are as follows; Page 273 of 399

274 Risk Categories Storms and Gales Low temperatures and heavy snow Major local flooding Localised flash flooding Heat Wave Outcome Description for Planning Purposes Storm force winds affecting most of the region for at least 6 hours. Snow lying over most of the region for at least one month. Most lowland areas experience some snow falls in excess of 30 cm, some drifts in excess of 1m, and a period of at least 7 consecutive days with daily mean temperatures below -3C. A sustained period of heavy rainfall extending over two weeks, perhaps combined with snow melt, resulting in steadily rising river levels over a region. Localised flooding of more then 1,000 and less than 10,000 properties. There would be a major impact on minor roads and some National Primary and Secondary roads impassable for a time. Some main rail lines would be closed (where bridges are deemed to be unsafe for example). Some minor rail lines and stations would be closed. Heavy localised rainfall leading to flash flooding. Likely that no flood defences in place. Flooding of up to 200 properties. Extended period of weather with min day temperatures of 30 C and min night temperatures of 16 C A severe weather event may cause major transport disruption and would seriously affect the council s ability to deliver services around the region and also impact on traffic entering the region from neighbouring areas. This would also have an effect on emergency services and their ability to respond. Priority would be directed towards keeping the National Primary and National Secondary Roads open. These include the N6, N17, N18, N59, N84, N83, N63, N65, N66 and the N67. These routes will be prioritised to remain open to traffic to keep connection between the major towns in the county and with the hospitals and medical centres. In the event of the declaration of a major emergency invocation as a result of a severe weather event, the Council will seek to: 1. Identify those areas most likely to be affected. 2. Implement actions as identified in the departmental plans a. For severe snow implement the Roads & Transport severe weather plan for maintaining critical roads open to transport b. For major flooding implement evacuation as per the evacuation procedure. Page 274 of 399

275 3. Give priority to vulnerable areas and people. 4. Work closely with partner organisations in our response to the incident. Provide full information at the earliest opportunity to those likely to be affected by the disruption, including residents, staff and Members of the Council, other agencies and the media. In the event of National Roads been significantly effected by snow or floods, detours will be required. The travelling public will be informed and alerted through the Media (Radio) and with the use of Variable Messaging Signs (VMS) erected at strategic locations.. The possible effects of a severe weather event are; Storms: Cars blown out of lanes on roads Widespread removal of branches from trees; many trees uprooted Tiles, slates and chimneys dislodged from many buildings; some structural damage Widespread damage to buildings; some buildings collapse Snow/Blizzard: Major routes impassable Local loss of power and telecommunication lines In the event of the declaration of a major emergency invocation as a result of a severe weather event, the Council will take the following action: 1 The machinery yard will endeavour to keep the national roads open by deploying snowploughs. 2 Council teams will be deployed to assist with local access in emergency situations for supply of essential food and heating material and for access for the health service and partner organisations. 3 In the event of severe flooding to homes and property, arrangements will be made for evacuation where properties are uninhabitable (the evacuation will be coordinated in accordance with Section 7.13 of the MEP). 4 Provision of sand bags from council stores and pumping equipment may be deployed where appropriate. 5 The Council staff will work with other organisations and ESB and telecom Utility Companies to assist in their works to maintain essential services. 6 Deploy work gangs and equipment to maintain drainage systems 7 Increase output at pumping stations to assist with storm water drainage 8 Deploy work gangs and plant to flood risk areas to undertake flood alleviation works Page 275 of 399

276 9 Evaluate resources and equipment required to contain the incident 10 Identify methods of draining affected properties and areas 11 Establish shift system & staff welfare facilities 12 Provide advice and direction on drainage issues to the On Site Coordinator 13 Provide information on the incident to Crisis Management Team and/or the Local Coordination Group 14 Arrange for the distribution of flood defence equipment to priority defence locations 15 Deploy resources & equipment to assist householders & business to drain flood waters from their premises 16 Inform Environmental Health Officers of any Public Health issues which may arise 17 Liaise with other responding agencies at operational level 18 Provide advice to the public on measures to be taken to alleviate the flood impact 19 Formulate public information requirements 20 Alleviate the impact on critical infrastructure e.g. affecting water or sewerage treatment facilities and/or other utilities 21 Assist with the installation of temporary flood defences for the protection of property 22 Arrange for the deployment of temporary defence solutions where required. 23 Arrange for the provision of heavy goods vehicle Drivers, for relief duties 24 Arrange for the provision of flood hazard maps to assist in the designation of operational sectors by the on site coordinator A major emergency invocation as a result of a severe weather event will require inter agency support and also inter-department co-operation within Galway County Council. Housing, Roads and Transport and Water Services and Environment will all have a role in dealing with the Emergency. Plans for each event, Snow, Flooding, Heat wave, will all have to be considered and emergency plans undated to prepare for the event. Page 276 of 399

277 Appendix 20 On Site Health and Safety Galway County Council acknowledges its role in protecting the safety, health and welfare of all people employed in the authority. The authority is committed to implementing, controlling and maintaining a programme that ensures where possible, that all risks and hazards are eliminated or otherwise controlled to an acceptable level. Under the Safety, Health and Welfare at Work Act 2005, the authority has a legal duty to exercise all due care and take all protective and preventative measures to protect the safety, health and welfare of its staff. The authority will implement safe work systems and methods to protect the safety, health and welfare of all involved in executing the Major Emergency Plan Galway County Council understands its legal obligations and its commitment to comply with the Safety, Health and Welfare at Work Act, 2005 and the Health and Safety (General Application) Regulations, All Galway County Council staff have a legal obligation in relation to Health, Safety and Welfare at work and are required to follow guidelines contained in the Council s safety procedures/safety statements. In addition Staff must comply with all health and safety rules and regulations and attend all relevant health and safety training provided. Page 277 of 399

278 Page 278 of 399

279 Appendix 21A - Contact Officers in Galway County Council STAFF GRADE NAME & ADDRESS: HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Áras an Chontae County Manager Ms Martina Moloney 20 Dun Daingean Dangan, Galway Water, Environment, Community & Enterprise & Economic Development Director of Service Mr Jim Cullen Westbrook, Knocknacarra,Galway Senior Engineer Ms Maire Ni Chionna (a) Bowling Green, Galway Mr. Martin Lavelle Senior Engineer (Capital) Mr Michael Dolly 5, Manor Avenue, Kingston Road, Galway Senior Executive Engineers Senior Executive Officer Mr Tony Mc Inerney Mr. Diarmuid Croghan Ms Jean Brann Mr Brian Barrett Executive Scientist Ms Ann Dolan Administrative Officer Veterinary Inspector Senior Executive Engineer Mr Paraic Carroll Ms Rita Gately Ms Martina Connaughton Ms Fiona Holland Page 279 of 399

280 STAFF GRADE Administrative Officer NAME & ADDRESS: TELEPHONE NUMBER: MOBILE HOME: OFFICE: (091) unless (091) unless otherwise otherwise stated stated Mr Enda Moloney Planning and Human Resources Director of Service Mr Kevin Kelly Senior Planner Ms Catherine Mc Connell Ms Saoirse Kennedy Quinn Senior Executive Ms Valerie Loughnane Planner Senior Executive Mr Padraic Breathnach Engineer Administrative Officer Ms Eileen Keaveney Roads, Transportation, Marine & General Services Director of Service Mr Frank Gilmore Mr Liam Gavin , Manor Close, Kingston, Galway Mr Evan Molloy Dangan Court, Dangan, Galway Senior Executive Engineers Mr Alan Raleigh 30 An Chrannóg, Loughrea, Co. Galway Mr Michael Timmins Galway NRDO Mr Tony Kelly Connemara Electoral Area (Don t call between 2am- 7.30am) Page 280 of 399

281 STAFF GRADE Administrative Officer NAME & ADDRESS: Mr Unsinn Finn Taobh Uisce, Gort Rd, Loughrea, Co. Galway. Loughrea Electoral Area Mr Unsinn Finn Taobh Uisce, Gort Rd, Loughrea, Co. Galway. Ballinasloe North & South Electoral Areas Mr John Leahy Tuam & Oranmore Electoral Areas TELEPHONE NUMBER: MOBILE HOME: OFFICE: (091) unless (091) unless otherwise otherwise stated stated Ms Nuala Heffernan Corporate, Housing and Emergency Services Director of Service Mr Eugene Cummins Senior Executive Mr Mike Sheil Engineers Senior Executive Mr Michael Owens Officers Administrative Ms Eimear Dolan Officers Ms Margaret Jordan Galway Fire and Rescue Service (Rostered Senior Fire Officers) Chief Fire Officer Mr Michael Raftery / Senior Assistant Chief Fire Officers Assistant Chief Fire Officers Mr Joe Kelly / Mr Michael Clifford / Mr Paul Duffy / Mr Gerard Haugh / Page 281 of 399

282 Appendix 21B Contact Officers Galway Fire and Rescue Service In the event of the activation of the Major Emergency Plan the Pre-determined Attendance (PDA) vehicles will be mobilised by the Fire Service. These can be upgraded by the Incident Commander as required. If not already mobilised, the incident command unit (GY11C1) shall be mobilised. The tent is in the Incident Control Support Van (M1). 4 pumps (WrL), Command 4 X 4 vehicle and the MEM trailer and RSFO. If the plan is activated as a result of a Hazmat incident the HAZMAT Vehicle will also be deployed from Galway City. RSFO will deploy other specialist equipment and vehicles as required. RSFO to arrange for Fire Service resources to be mobilised to ensure sufficient fire and rescue cover for the county for the duration of the event Rostered Senior Fire officer NAME NAME: TELEPHONE NUMBER: MOBILE HOME: (091) unless otherwise stated OFFICE: (091) unless otherwise stated Michael Raftery Chief Fire Officer / Joe Kelly Senior Assist Chief / Fire Officer Michael Clifford Senior Asst Chief / Fire Officer Paul Duffy Senior Asst Chief /570900/ Fire Officer Gerard Haugh Asst Chief Fire / Officer Sub. Officer On / Duty Stn. Officer On / Duty Page 282 of 399

283 Galway Fire Service Emergency Equipment List Station Callsign Description Mobile/Contact No Galway City GY11 Station Fixed Mobile GY11A1 WrL GY11A2 WrL GY11A3 WrL GY11B1 ET GY11E1 ALP GY11M1 Incident Support van GY11M2 Combi Van GY11M3 BDE Mech Van GY11C1 Inc Com 4X GY11C2 RSFO 4X GY11G1 Hazmat GY11H1 Foam Unit N/A GY11K1 Water Tanker Athenry GY12 Station Fixed /Fax GY12A1 WrL GY 12A2 WrL GY12J1 4x4 Safety Vehicle Athenry Station Officer Ballinasloe GY13 Station Fixed Mobile GY13A1 WrL GY13A2 GY13K1 GY13J1 WrL Water Tanker 4x4 Safety Vehicle Ballinasloe Station Officer Ballinasloe Fax Clifden GY 14 Station Fixed Mobile GY14A1 WrL GY14A2 GY14K1 GY14J1 WrL Water Tanker 4x4 Safety Vehicle Clifden Station Officer Clifden Fax Gort GY15 Station Fixed Mobile GY15A1 WrL GY15K1 Water Tanker Gort Station Officer Gort Fax Loughrea GY16 Station Fixed Mobile GY16A1 WrL GY16A2 GY15E1 GY15J1 WrL Hydraulic Platform 4x4 Safety Vehicle Loughrea Station Officer Page 283 of 399

284 Station Callsign Description Mobile/Contact No Loughrea Fax Mountbellew GY17 Station Fixed Mobile GY17A1 WrL GY17J1 Station 4 x 4 Mountbellew Station Officer Station Fax Portumna GY18 Station Fixed Mobile GY18A1 WrL GY18A2 WrL GY18J1 Station 4X4 Station Officer Tuam GY19 Station Fixed Mobile GY19A1 WrL GY19A2 WrL Station Officer Station Fax GY19J1 Station 4 x 4 Inis Mór GY21 Station Fixed Mobile/Fax GY21A1 GY21M1 WrL (midi) Incident Support Vehicle WrL = HP = ET = ALP = Class B pumping appliance complete with ladders, breathing apparatus, hazardous materials, water rescue and crash rescue equipment Hydraulic platform Emergency Tender with crash rescue and hazardous materials incident equipment including decontamination Aerial Ladder Platform Page 284 of 399

285 GY13 11 No. Personnell 2 WrL 1 x tanker 4 x 4 safety vehicle GY18 10 No. Personnell 2 WrL 1 No. 4 x 4 GY17 9 No. Personnell 1 WrL 4 x 4 safety vehicle GY16 11 No. Personnell 2 WrL 1 x Platform 4 x 4 safety vehicle GY12 11 No. Personnell 2 WrL GY15 9 No. Personnell 1 WrL 1 No. Water Tanker GY19 12 No. Personnell 2 WrL GY11 36 No. Fulltime Personnel 10 No. Retained Personnelll 3 No. WrL 1 No. Emergency Tender 1 No. Aerial Platform 2 No. 4x4 1 No. HazMat Unit 2 No. Vans 1 no. foam units 2 No. Incident Support GY21 9 No. Personnell 1 WrL I Incident Support Vehicle GY14 10 No. Personnell 2 WrL 1 No. Water Tanker 1 No. 4x4 Vehicle GY21 Page 285 of 399

286 Appendix 21C - Contact Officers by Electoral/Engineering Areas in Galway County Council STAFF GRADE Connemara Electoral Area NAME & ADDRESS: HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Senior Executive Engineer ROADS Mr. Tony Kelly Connemara North A/Executive Engineer ROADS Connemara South Executive Engineer ROADS General Services Supervisors Connemara South General Services Supervisors Connemara North Mr. T.J. Redmond Mr. Kevin Finn Mr. Brendan Hynes Mr. Pádraic O Malley Minna, Inverin, Co. Galway Mr. Pat Faherty, Derryloughane West, Spiddal, Co. Galway Mr. Bartley Joyce Lissoughter, Recess, Co. Galway Mr. Tom Conneely Dunagippiun, Oughterard, Co. Galway Mr. Paddy Walsh Tiernakill, Maam, Co. Galway Page 286 of 399

287 STAFF GRADE Oranmore Electoral Area NAME & ADDRESS: Patrick Hughes Cleggan Tom Conneely Bunnagippaun, Oughterard, Co. Galway HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Senior Executive Engineer ROADS Mr. John Leahy Assistant Engineer Mr. John Coyle General Services Supervisors Oranmore Mr. Sean Langan Mr. Noel Donnellan Loughrea Electoral Area Senior Executive Engineer ROADS Mr. Unsinn Finn Executive Engineer Loughrea ROADS Executive Engineer Portumna ROADS Executive Engineer Gort Roads Mr. Enda Mulryan or (mornings) Mr. Cyril Mitchell Doorus, Kinvara, Co. Galway Mr. Fergal Fahy Page 287 of 399

288 STAFF GRADE General Services Supervisors Loughrea General Services Supervisors Gort NAME & ADDRESS: Mr. Kevin Shiel, Drimkeary, Kylebrack, Loughrea, Co. Galway HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Mr. Joe Ganley General Services Supervisors Ballinasloe Electoral Area Mr. Karl Brundit Ballydonnellan East, Killoran, Ballinasloe, Co. Galway Mr. William Horrigan (Water) St. Joseph s Road, Portumna, Co. Galway Mr. Thomas Ganley Stradbally North, Clarenbridge, Co. Galway Senior Executive Engineer ROADS Mr. Aengus Breathnach Area Engineer Ballinasloe North ROADS Ms. Olive Finnerty Executive Engineer Ballinasloe South ROADS Mr. Adrian Headd Overseer Ballinasloe South Overseer Ballinasloe North Mr. Noel Casey, Perssepark, Ballinalsoe, Co. Galway Mr. Peter Donnellan Gurteen, Mountbellew Page 288 of 399

289 STAFF GRADE Tuam Electoral Area NAM E & ADDRES S: Mr. William Tierney Carraun, New Inn, Ballinasl oe HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Senior Executive Engineer ROADS Executive Engineer Oranmore & Tuam West ROADS Mr. John Leahy 4, The Sanctuary, Church Hill Meadows, Raheen, Limerick Mr. Enda Gallagher Assistant Engineer Sean Langan General Services Supervisors Tuam West Roads General Services Supervisor Tuam East WATER Executive Engineer Tuam East General Services Supervisors Tuam East Mr. Pat McDonogh Windfort, Headford, Co. Mr. Galway Frank Dolly, Kilbannon, Tuam, Co. Galway Mr. John Shaughnessy Kilcloon, Milltown, Co.Galway Mr PJ Mc Hugh Donnaghpatrick Headford Mr. John Flesk Kilbannon, Tuam, Co. Galway Mr. Tom Maloney Fairyland, Creggs, Co. Galway Page 289 of 399

290 STAFF GRADE Water - Areas NAME & ADDRESS: Mr. John Shaughnessy Kilclooney, Milltown, Co. Galway HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Senior Engineer Operations & Maintenance Western Division Senior Exec Engineer Mr. Martin Lavelle (094) Mr. Tony Kelly Southern Division Senior Mr. Diarmuid Croghan Executive Engineer Northern Division Senior Mr. John McMyler Executive Engineer Water Rehabilitation Mr. Derek Pender Waste Licencing Ms. Orla Keaney Remedial Treatment Plant Contracts Mr. Adrian Grandison Page 290 of 399

291 The Water Services Western Division comprises Carraroe and Clifden Engineering Areas The Water Services Southern Division comprises Loughrea, Ballinasloe, Portumna, Gort, Athenry and part of Oranmore The Water Services Northern Division comprises Tuam, Milltown, Mountbellew and part of Oranmore Page 291 of 399

292 Appendix 21D - Contact Water/Sewerage Scheme Caretakers in Galway County Council STAFF GRADE Caretakers NAME & ADDRESS: Ahascragh/Kilconnell Water Supply/Sewerage Scheme Mr. Paul Leonard Gurteen, Mountbellew, Co. Galway Athenry Waterworks (Luimnagh) and Sewerage Works Mr. Kevin Larkin Ballinasloe PS Mr. Ollie Sweeney Ballinasloe SS Mr. John Holohan Ballyconneely Waterworks Mr. John Conneely Ballygar Waterworks & Sewerage (Acting) Mr. Michael Killilea Cloonabricka, Ballinamore Bridge, Ballinasloe, Co. Galway Ballymoe Waterworks and Sewerage Treatment Plant (Part-time) Mr. Owen/Eugene Quigley Turla, Ballymoe, Co. Galway Carraroe Water/Sewerage Supply Scheme Mr. Padraig Griffin Tir an Fhia, Leitir Moir, Co. Galway & Brendan Hynes HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Page 292 of 399

293 STAFF GRADE NAME & ADDRESS: Clarinbridge/Kilcolgan Water/SS & Clarinbridge Pumphouse Mr. Kevin Pyne Cleggan/Claddaghduff WSS & Clifden Waterworks Mr. Patrick J. Hughes Moureen, Cleggan, Co. Galway Clifden Sewerage Treatment Plant Mr. Martin Farragher Clonbur Water & Sewerage and Cornamona Water Supply Mr. John Coyne Craughwell Waterworks Mr. Patrick Flaherty Caherfinsker, Craughwell Derryinver River Mr. Anthony Walsh Derryrush PS Mr. Eamon O Malley Dunmore Waterworks and Sewerage Works Mr. Pat McDermott Eyrecourt Waterworks Mr. Aidan Lyons Bridge Street, Eyrecourt, Ballinasloe, Co. Galway Glenamaddy Waterworks and Sewerage Works Mr. Hubert Hussey Parkroe, Glenamaddy, Co. Galway Galway City East Mr. Danny Butler Galway City West Mr. Martin Coyne Gort Waterworks & Sewerage Mr. John Donoghue Headford Public Supply/SS Mr. Brendan Cunningham HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Page 293 of 399

294 STAFF GRADE NAME & ADDRESS: 22 Tearmann Eala, Renmore, Galway Headford Water Tim Gilhooley Headford Sewerage Bríd Feeney (Earth-Tech) Inishboffin Waterworks Mr. Aidan Day, Faunmore, Inishboffin, Co. Galway Inis Oirr Water Supply Mr. Colm Conneely, Trá, Inis Oirr, Co. na Gaillimhe Inis Mor Water Supply Mr. Bartley Gill, Kilronan, Aran Islands, Co. na Gaillimhe Kilconnell PWS Mr. Noel Donnellan Kilkerrin/Moylough Waterworks and Gortgarrow Pumphouse Mr. Noel Donnellan, Gurteen, Mountbellew, Co. Galway Kilkieran/Carna Water Supply Mr. Liam Creen, Derryrush, Rosmuc, Co. Galway Killimor Waterworks Mr. Andy Larkin, 13 St. Joseph s Park, Killimor, Ballinasloe, Co. Galway Kinvara WW & Sewerage Mr. Tom Kavanagh, Mountscribe, Kinvara, Co. Galway Leenane Waterworks (Parttime) Mr. Martin Joyce, Leenane, Co. Galway HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Page 294 of 399

295 STAFF GRADE NAME & ADDRESS: Letterfrack Waterworks (Acting Caretaker) Mr. Anthony Walsh, Cashleen, Renvyle, Co. Galway Loughrea Waterworks Mr. Declan Horgan, Moore St., Loughrea, Co. Galway Loughrea Sewerage Mr. Gerry Manning Luimnagh Waterworks Mr. Michael Divilly, Luimnagh, Corrandulla, Co. Galway Luimnagh Plant Manager Mr. Christy Coffey Mid-Galway Region/Dangan Beg Water Supply Mr Malachy Madden, C/O Tuam Office Mountbellew Water Works Mr. Patrick Hughes, 6, Forest View, Mountbellew, Co. Galway Moycullen Sewerage Scheme Mr. Ciaran Conneely, Bunagippaun, Oughterard, Co. Galway Moylough Sewerage Scheme Mr. Thomas Glynn, Marless, Moylough, Co. Galway Oranmore Water Works Mr. Liam Larkin Oranmore Sewerage Scheme Mr. Danny Butler Oughterard Sewerage Scheme Mr. Jimmy Holloran, Killagoola, Moycullen, Co. Galway HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Fax: Pump House (pumphouse) (Tom Conneely) Page 295 of 399

296 STAFF GRADE NAME & ADDRESS: Oughterard Water Works Mr. Vincent McDonogh, Knockferry, Roscahill, Co. Galway Portumna/Woodford Mr. Gerry Fallon, Dominick Street, Portumna, Co. Galway Portumna Sewerage Works Mr. Andy Larkin, 13, St. Joseph s Park, Killimor, Ballinasloe, Co. Galway Portumna/Woodford Water Supply Gerry Fallon, Dominick Street, Portumna, Co. Galway Luimnagh Plant Manager Jim O Connell Luimnagh, Corrandulla Luimnagh Water Works Michael Divilly Luimnagh, Corrandulla Rosmuc Water Supply Mr. Liam Creen Dryrush, Rosmuc, Co. Galwayer Roundstone PS Mr. John Conneely Spiddal Water Works Mr. Nicholas Flaherty, Finisglen, Moycullen, Co. Galway Tir an Fhia Water Supply Mr. Padraig Griffin Tír an Fhia, Leitir Mor, Co. Galway Tuam Main Drainage, Plant Manager and Treatment Works Mr. Peter Mitchell, Bawnmore, HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated (Tom Conneely) Page 296 of 399

297 STAFF GRADE NAME & ADDRESS: Irishtown, Claremorris, Co. Mayo Tuam Main Drainage Caretaker (Sewerage) Mr. Padraig Monaghan, Biggermore, Belclare, Tuam, Co. Galway HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated (Out of Hours) Tuam Water Works Mr. Pat Naughton Kilaphrasogue, Tuam, Co. Galway Tully-Tullycross Mr. Anthony Walsh Williamstown Water Works and Sewerage Works Mr. Patrick Connaughton, Springfield, Williamstown, Co. Galway Woodford WW & Sewerage Mr. Gerry Fallon, Dominick Street, Portumna, Co. Galway Waterworks caretaker Galway City Council Terryland, Galway Mutton Island Page 297 of 399

298 Appendix 21E Defence Forces Contact Numbers Defence Forces Barracks Office Telephone Collins Barracks, Cork Sarsfield Barracks, Limerick Stephens Barracks, Kilkenny Operations Section, 1 Brigade 1 Brigade Duty Officer (After hours) Number FAX Operations Officer Operations Officer Dun Uí Mhaoilíosa, Galway Operations Officer Helicopter Rescue Service, Baldonnel Casement Aerodrome Balldonnel Finner Air & Sea Search & Rescue /3 Procedure for requesting assistance from Defence Forces: The following is the procedure for requesting assistance from Defence Forces:- 1. Where time is critical, contact should be made with the Garda Authorities who will then contact appropriate military post, and the Department of Defence should be notified as soon as possible. 2. Where time is not critical, the request should be made through the Department of the Environment or other relevant Government Departments (other agencies) to the Secretary, Department of Defence, Parkgate, Dublin 7. The following arrangements should be made locally in relation to 1. above:- 1. The local agencies should each designate a senior official who would filter and pass on the request for assistance to the Garda Authorities. Page 298 of 399

299 2. Discussions between designated officials and local senior military personnel should be held on regular basis Brigade are tasked by Defence Force Headquarters to be prepared to provide aid to the Civil Authority5 (ACA) within the Brigade s Area of Operations (AO). For ACA purposes only, 1 Brigade AO covers the counties of Cork, Kerry, Limerick, Clare, Tipperary, Waterford, Kilkenny, Wexford, Carlow, Galway, Mayo and Roscommon. 4. Operations Section, 1 Brigade, which is located in Collins Barracks, Cork is the point of contact for agencies seeking ACA within this AO. 5. Operations Section, 1 Brigade is contactable by telephone 24 hours a day, 7 days a week. 6. Troops responding to requests will normally be deployed from either Collins Barracks in Cork, Sarsfield Barracks in Limerick, Stephens Barracks in Kilkennt or Dún Uí Mhaoilíosa (Renmore Barracks) in Galway. In time critical situations, direct contact may be made to the Barracks. Contact details for each Barracks are listed on the previous page. 7. As the Defence Forces are not a Principal Response Agency in terms of Major Emergency Management, a lead in time is required before 1 Brigade are in a position to respond to requests. This lead in time will be dependent on the type and timing of the request. It is therefore recommended that agencies include the Defence Forces in contingency planning regarding potential emergency situations. 5 The term Civil Authority generally refers to Government Departments, Local Authorities and the Health Service Executive Page 299 of 399

300 Page 300 of 399

301 Appendix 21F Contact Officers in Principal Response Agencies NAME: Local Authorities HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Galway City Council Mayo County Council Clare County Council Roscommon County Council Offaly County Council Tipperary North County Council Gardaí AREA NAME: TELEPHONE NUMBER: MOBILE Galway West (Division) Mill Street, Galway. (District) Salthill (District) Clifden (District) Gort (District) Tuam (District) Ballinasloe (District) Loughrea (District) Chief Superintendent Mr. Donal Ó Cualáin Superintendent Mr Thomas Curley Superintendent Mr. Noel Kelly Supt./Acting Mr. Tony O Donnell Superintendent Mr. Patrick Murray Superintendent Mr. Gearóid Begley Superintendent Mr. Gerry Roche Superintendent Mr. Enda Walsh HOME: (091) unless otherwise stated OFFICE: (091) unless otherwise stated / / / (093) (09096) Page 301 of 399

302 NAME: Regional Ambulance Control (Castlebar) Galway, Mayo & Roscommon Community Care/ General Health Services, Newcastle Rd., Galway. Ambulannce Area Operations Manager HSE West Mr. Paudie O Riordan Health Service Executive HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated (091) (094) (087) Ambulance Officer Galway Mr. Daryl Coen (091) (087) Hospitals University College (091) Hospital Galway Merlin Park Regional (091) Hospital Portiuncula Hospital, Ballinasloe (090) Galway Local Health Manager Ms Catherine Cunningham A/General Manager Portiuncula Hospital Ms Chris Keane Regional Emergency Management Officer Mr. Paschal Diviney Hospital Managers (091) (090) Area Emergency Management Group (091) (087) General Numbers West Doc Manager (091) (087) Siobhan O Sullivan Public Health (Director) Dr Diarmuid O Donovan (091) (087) Page 302 of 399

303 Appendix 21G - Contact Officers in Government Departments, State Agencies and Private Concerns STAFF GRADE Government Departments NAME & ADDRESS: HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Department of Agriculture, Food and Rural Development Liaison Officer Mr Tom Quinlivan Department of Defence Liaison Officers Ms Beradette MaGuire Liaison Officer Deputy Liaison Officer Inspector of Accidents Mr Cathal Duffy Department of Transport, Tourism & Sport Mr. Eddie Burke 44, Kildare St., Dublin Mr. John Conroy Air Accident Investigation Unit Department of Transport, Leeson Street, Dublin (24 hr) or Backup Mr Graham Liddy Mr Leo Murray Mr Paddy Judge Mr Thomas Maloney Mr Paul Farrell Mr Jürgen Whyte Page 303 of 399

304 STAFF GRADE NAME & ADDRESS: HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated The correct procedure of sequence of contact in the Air Traffic Investigation Unit is as follows: 1. Phone the Air Accident Unit phone number first (01) (this number is forwarded to the Investigator on Duty outside of office hours and at weekends and public holidays). 2. Failing a response at the Unit s main telephone number, you should then phone the Investigator s mobile phone, before phoning any of the home numbers. 3. The On Call Inspector can be contacted at any time, day or night. Department of Transport (Non-National Roads) Liaison Officer Mr Dominic Mullaney Principal Officer (Air/Climate) Assistant Principal Officer (Air/Climate) Senior Advisor Chemicals (Air/Climate) Principal Officer (Nuclear Safety) Engineer (Nuclear Safety) Fire Advisor & Principal Officer (Fire Services & Emergency Planning) Senior Assistant Fire Advisor (Fire Services & Emergency Planning) Principal Officer (Water Services) Department of Environment, Communtiy and Local Government Mr Dave Walse Mr Pat Gernon Dr Nuala Bannon Ms Renee Dempsey Mr Conor Corbett Mr Seán Hogan Mr John Barry Ms Maria Graham Water Services Ms Áine Ní Bhriain Page 304 of 399

305 STAFF GRADE Key Holder Assistant Head Service Officer Key Holder Service Officer Key Holder Service Officer Key Holder Service Officer Detective Superintendant Liaison Officers NAME & ADDRESS: HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Mr Felix Murray Mr Kevin Walsh /2240 Mr John Fay Mr Chris Meehan /2240 Protection, Crime & Security Section Det. Supt. Liam King Garda Headquarters, Phoenix Park, Dublin Department of Health & Children Mr Michael Smith Acute Hospitals Division Dr Collette Bonner Acute Hospitals Division Department of Justice, Equality and Law Reform Liaison Officer Ms Annette Cummins Liaison Officer Mr Orla Kenny Department of Social Welfare Galway Office Department of Enterprise, Trade and Employment Davitt House, 65A, Adelaide House, Dublin State Bodies STAFF NAME TELEPHONE NUMBER: Page 305 of 399

306 GRADE Liaison Officer Duty Forecaster Central Forecast (24 Hr Service) Head of General Forecasting 24 Hr Phone for City and County National Emergencies Area Manager, Galway Athlone, Ballinasloe, Gort, Kinvara Area Supervisor Galway City and Connemara Area Supervisor District Manager, Galway General Manager (Southern & Western) Station Manager, Galway Regional Manager West & ADDRESS: HOME: (091) unless otherwise stated Office of Public Works Mr Ken Moore 51, St. Stephen s Green, Dublin 2 OPW, Headford, Co. Galway Meteorological Service In the unlikely event that the Duty Forecaster cannot be contacted, contact: OFFICE: (091) unless otherwise stated MOBILE Mr Gerald Fleming ESB Networks Mr Ronan O Hogarty Mr Martin Cleary Mr Mike Dillon Mr Mike Dillon Emergency Hotline Mr Gerry Tarmey 24 Hour Emergency Iarnród Éireann Mr Chris Rafferty Mr Cal Carmichael Heuston Station, Dublin Mr Peter Caulfield Mr Jimmy Meade Night Contacts: Station Controller Page 306 of 399

307 Athenry Ballinasloe Bus Éireann (Main Switch) Central Traffic Contol Safety Manager Infrastructure Manager Regional Manager Iarnród Éireann, Connolly Station, Dublin Iarnród Éireann, Connolly Station, Dublin Mr John O Brien Iarnród Éireann, Athlone, Co. Westmeath Mr Des Kearns Iarnród Éireann, Athlone, Co. Westmeath Until 10.30pm Until 11.00pm (Main Bus Éireann Line) (24 Hour Service) Or Interim Railway Commissioner for Railway Safety Regional Manager Mr Gerard Beasley Mr Pat Daly Mervue, Galway Eircom Hour Service 1901 National Roads Authority Liaison Officers Mr Alister de Beer Bord Gáis Éireann Gas Escape (24 Hour Emergency Number) Fax: STAFF NAME TELEPHONE NUMBER: Page 307 of 399

308 GRADE & ADDRESS: HOME: (091) unless otherwise stated OFFICE: (091) unless otherwise stated Radiological Protection Institute of Ireland MOBILE Regional Inspectorate Regional Hydrometric Services Regional Inspectorate Office Environmental Laboratory Environmental Protection Agency Environmental Protection Agency, P.O. Box 3000, Johnstown Castle Estate, Co. Wexford EPA, Regional Inspectorate, Richview, Clonskeagh Road, Dublin 14 EPA, Regional Hydrometric Services, Room 3, Raheen Conference & Business Centre, Pearse House, Pearse Road, Raheen Business Park, Limerick EPA, Regional Inspectorate Office, Inniscarra, Co. Cork EPA, Regional Inspectorate Office, Johnmore Road, Castlebar, Co. Mayo Enterprise Ireland Junction of Ballymun Road & Old Finglas Road, Dublin 9 Fax: Fax: Manager, Shannon Town Centre Mr Liam Curran, Manager, Shannon Town Centre, Shannon, Co. Clare Fax: STAFF NAME TELEPHONE NUMBER: Page 308 of 399

309 GRADE & ADDRESS: HOME: (091) unless otherwise stated OFFICE: (091) unless otherwise stated National University of Ireland, Galway Biohazards Unit Biohazards Section, National University of Ireland, Galway, Galway Director of Safety Mr Kieran Loftus Health & Safety Officer Poisons Information Centre State Laboratory EPA Regional Laboratory GCC Laboratory Public Analyst Ms Alice Daly, Health & Safety, National University of Ireland, Galway, Galway Teagasc Teagasc Mellows Centre, Athenry, Co. Galway Mellows Agricultural College Headquarters, County Advisory Offices, Athenry, Co. Galway Research Centre, Athenry, Co. Galway Laboratories Poisons Information Centre, Beaumont Hospital, Beaumont Road, Dublin 9 Dr. B. King State Laboratory, Abbotstown, Dublin 15 EPA Regional Laboratory, Castlebar, Co. Mayo Galway County Council Laboratory Public Analyst, HSE (West), University College Hospital, Seamus Quirke Road, Newcastle, Galway MOBILE Alice.daly@ nuigalway.ie Fax: Fax: Fax: Fax: Page 309 of 399

310 STAFF GRADE Galway Airport Aer Árann Teoranta Shannon Airport Duty Airport Manager (24 Hr Service) Carnmore, Galway Minna, Inverin, Co. Galway NAME & ADDRESS: Shannon Airport, Co. Clare Shannon Airport, Co. Clare Airports HOME: (091) unless otherwise stated Galway Airport Ltd. Aer Árann Teoranta Shannon Airport TELEPHONE NUMBER: OFFICE: (091) unless otherwise stated Fax: Fax: MOBILE National and Local Television and Radio STAFF GRADE Galway Division News Room (Manned on a 24hr basis) NAME & ADDRESS: Mr Pat McGrath RTE Office, Galway Division, HOME: (091) unless otherwise stated Radio Teilifís Éireann TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Fax: TV3 TV3 Office Fax: Page 310 of 399

311 STAFF GRADE NAME & ADDRESS: HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated TV3 Newsroom TG4 TG Radio na Gaeltachta Connemara Radio Mid-West Radio Fax: Galway Bay FM Fax: Mr Keith Finnegan Ms Bernadette Prendergast Radio na Gaeltachta Ms Teresa O Malley Mid-West Radio, Ballyhaunis, Co. Mayo Connemara Radio Mid-West Radio Fax: or Fax: Fax: LoCall: Fisheries STAFF GRADE Central Fisheries Board NAME & ADDRESS: Fisheries Central Fisheries Board, Ballnagowan Mobhi Boreen, Glasnevin, Dublin 9 HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Fax: Page 311 of 399

312 Inland Fisheries Ireland, Galway Teach Breac, Earl s Island, Galway Director Mr J.J. Conneely Mr Kevin Rodgers Boats available with Radio & Safety Equipment Fisheries Galway District Lough Corrib / Mask / Carra / Nafooey and all rivers and other lakes on the Corrib System. All other rivers and lakes systems between Hags Head (Co.Clare) and Ballynahown Co. Galway (Near Rossaveal) - including Crumlin, Spiddal, Dunkellin or Kilcolgan (which includes Loughrea) and Clarenbridge Fisheries. Sea areas between Hags Head, Co.Clare and Ballynahown, Co.Galway (near Rossaveal). The letters indicate the officer grading as follows: (I) Inspector (A.I.) Assistant Inspector (F.O.) Fishery Officer (H.M.) Hatchery Manager (F.M.) Fishery Manager (I) Inspector Mr Pat Gorman Dringeen, Cong, Co. Mayo (AI) Assistant Mr Seán Francis Inspectors Corrib House, Galway (FO) Fishery Officers (FM) Fishery Manager Mr Liam Gavin Mr John Hopkins Dringeen, Cong, Co. Mayo Mr Séamus Hartigan Galway Fishery STAFF GRADE (I) Inspector NAME & ADDRESS: Mr Martin Butler Hill of Doon, Oughterard, Co. Galway Fisheries Connemara& Ballinakill Districts TELEPHONE NUMBER: MOBILE HOME: OFFICE: (091) unless (091) unless otherwise otherwise stated stated Page 312 of 399

313 (Connemara District) All fisheries and lakes in Connemara between Ballynahown, Co.Galway (near Rossaveal), and Slyne Head, Co.Galway (near Clifden). Sea areas between Ballynahown, Co.Galway (near Rossaveal) and Slyne Head, Co.Galway (near Clifden). (Ballinakill District) All fisheries and lakes between Slyne Head, Co.Galway (near Clifden) and Pigeon Point (near Westport), Co. Mayo. All sea areas between Slyne Head, Co. Galway (near Clifden) and Pigeon Point (near Westport), Co. Mayo including Clew Bay (I) Inspector Mr Walter Butler Cross River, Glann Road, Oughterard, Co. Galway STAFF GRADE NAME & ADDRESS: Coillte TELEPHONE NUMBER: MOBILE HOME: OFFICE: (091) unless (091) unless otherwise otherwise stated stated Liaison Officer Mr Myles McDonnacha Athenry Forest Clifden Forest Coillte Teoranta (The Irish Forestry Board) Mr Michael Donnellan Coillte Teo., Demense, Mountbellew, Co. Galway Mr Frank Flanagan Coillte, Clonbur Co. Galway STAFF GRADE Ballinasloe Forest NAME & ADDRESS: Mr Michael Donnellan Coillte Teo., Demense, Mountbellew, Co. Galway HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Page 313 of 399

314 Castlerea Forest (incl. Dunmore/Ballygar/Mou ntbellew/tuam/clonber ne/moylough Areas) Loughrea Forest Cloosh Valley Forest Cong Forest Derrybrien Forest Gort/Lough Cutra Forest Killary Forest Lough Atorick Forest Oughterard Forest Mr John Tarmey Harbour Building, Lough Key Forest Park, Rockingham, Boyle, Co. Roscommon Mr Pat Lyons Drewsboro, Scarriff, Co. Clare Mr Frank Flanagan Coillte, Clonbur Co. Galway Mr Frank Flanagan Coillte, Clonbur Co. Galway Mr Pat Lyons Drewsboro, Scarriff, Co. Clare Mr Joe McNamara Drewsboro, Scarriff, Co. Clare Mr Frank Flanagan Coillte, Clonbur Co. Galway Mr Christy O Dea Drewsboro, Scarriff, Co. Clare Mr Frank Flanagan Coillte, Clonbur Co. Galway STAFF GRADE NAME & ADDRESS: HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Page 314 of 399

315 Woodford Forest Mr Pat Lyons Drewsboro, Scarriff, Co. Clare Business Area Unit Manager Galway/Clare/parts of Roscommon Business Area Unit Manager Galway(Connemar a)/mayo/parts of Sligo Mr Gerry Gavin c/o Coillte Offices, Demense, Mountbellew, Co. Galway Mr Tony Clarke Coillte Oranmore Co. Galway Coillte Divisional Office Addresses Page 315 of 399

316 Appendix 21H Additional (Voluntary) Resources The following Sub-Appendices outline the assistance which can be provided by the organisations listed below, and the procedures by which these Organisations can be requested to assist in times of a Major Emergency. Irish Coast Guard Civil Defence; Voluntary Emergency Services; Order of Malta Irish Red Cross; Irish Coast Guard The Irish Coast Guard (IRCG) units are operated totally by local volunteer crews. The way the Coast Guard is mobilised in County Galway is by calling one of two emergency phone numbers, depending on which area the emergency is in. There are two areas in County Galway which are covered by two different Coast Guards - the Valentia Coast Guard and the Donegal Coast Guard. The Valentia Coast Guard emergency phone numbers are & and the Donegal Coast Guard numbers are & Once these numbers have been called, the stations activate the helicopters by paging them or by telephone/mobile phone. There are 2 different shifts throughout every 24 hour period.from 9pm to 7am and from 7am to 9pm. If the emergency call is made during the night (from 9pm to 7am) the Coast Guard guarantees that within 45 minutes they will have a helicopter to base, kitted out and airbourne. This is the maximum time it will take during the night to have the helicopter airborne and on the way to the scene of the accident. However, during the daytime shift (7am to 9pm), the Coast Guard will guarantee that within 15 minutes they will have the helicopter kitted out and airborne. Coast Guard Units in County Galway are as follows: Inis Oirr (South Aran), County Galway. Inis Mór (North Aran), County Galway. North Aran (Inis Mór) Coast Guard Unit is led by Mr. Enda Mullen, Area Officer Costello Bay, Rossaveal, County Galway. Costelloe Bay Coast Guard is located in Rossaveal Harbour, County Galway and is led by Captain John Donnelly, the local Harbour Master. Cleggan, County Galway. Page 316 of 399

317 RNLI There are 3 units of the RNLI in County Galway. They are: Galway RNLI, Galway Lifeboat Station, New Docks, Galway ( ) Clifden RNLI, Clifden Lifeboat Station, Ballyconneely, Co. Galway ( ) Aran Islands RNLI, Aran Islands Lifeboat Station, Kilronan, Co. Galway ( ) APPOINTMENT NAME: TELEPHONE NUMBER: MOBILE HOME: (091) unless otherwise stated Galway Civil Defence OFFICE: (091) unless otherwise stated Civil Defence Officer Mr. Brendan Qualter Deputy Civil Defence Billy Conroy Officer Commander Kieran Connell nd Officer Des Foley Galway Civil Defence Clonberne Unit 1 st Officer Tony Finnegan Galway Civil Defence Loughrea Unit 2nd Officer Robert Rosbotham Galway Civil Defence Oranmore Unit 1 st Officer Louie Casserly Galway Civil Defence Athenry Unit 2 nd Officer Eamon Keating Galway Civil Defence Ballinasloe Unit Commander Thomas Connaughton APPOINTMENT NAME: TELEPHONE NUMBER: MOBILE Galway City Unit 20, St. Helen Street, Galway HOME: (091) unless otherwise stated Order of Malta OFFICE: (091) unless otherwise stated galway@orderofm alta.ie Officer in Charge Deputy Officer in Charge Ms Rosaleen Quinn Mr Gearoid Diviney Mervue Unit Page 317 of 399

318 APPOINTMENT NAME: TELEPHONE NUMBER: MOBILE HOME: (091) unless otherwise stated OFFICE: (091) unless otherwise stated Officer in Charge Mr Tommy O Brien Deputy Officer in Charge Mr Mike Lally Tuam Unit Bishop Street, Tuam Officer in Charge Ms Sandra Fahy Deputy Officer in Charge Mr Sean Fox Carna Unit Officer in Charge Mr Paraic Nee Inishboffin Unit Officer in Charge Ms Margaret Lavelle Deputy Officer in Charge Mr Gerry Moran Inis Meain Unit Officer in Charge Ms Sarah Faherty Connemara Theas Officer in Charge Ms Aisling Doherty Craughwell Unit Officer in Charge Mr Padraic McDonnell Deputy Officer in Charge Ms Maura Lyons APPOINTMENT NAME: TELEPHONE NUMBER: MOBILE National Administrator Regional Director of Units HOME: (091) unless otherwise stated Irish Red Cross (Galway, Portumna, Woodford) Mr. Fintan Breen No. 16 Merrion Square, Mr Aiden Lonergan rdawest@redcross.ie OFFICE: (091) unless otherwise stated (01) Area Director of Units Galway (also covers Portumna &Woodford) Ms Marie Geary Ballyboggin, Athenry, Co. Galway Page 318 of 399

319 APPOINTMENT NAME: TELEPHONE NUMBER: MOBILE Assistant Area Director of Units - Galway Connemara Area Mr Michael O Sullivan 11 Grattan Park, Salthill, Galway HOME: (091) unless otherwise stated OFFICE: (091) unless otherwise stated Mr Tim Clesham Corrib Mask Rescue/Lough Corrib Search & Rescue Contact Number for this organisation is: Coast Guard mobilises Corrib Mask Rescue/Lough Corrib Search & Rescue Team. Red Cross Ambulances are mobilised by the HSE APPOINTMENT NAME: TELEPHONE NUMBER: MOBILE HOME: (091) unless otherwise stated OFFICE: (091) unless otherwise stated Irish Marine Rescue Irish Marine Rescue /3 or 999/112 Page 319 of 399

320 Appendix 21J County Council Plant by Engineering Area TYPE OF PLANT Claas Tractor Lorry No. 30 Snow Plough Tractor x 1 Loader x 1 NAME & ADDRESS: HOME: (091) unless otherwise stated Ballinasloe North No allocated driver Ballinasloe South Mr Pat Rushe Derreen, Kilkeerin, Ballinsloe County Council Office Above lorry adapted when required Connemara North No designated drivers TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated or Lorry No. 33 Roads Feichin McDonagh, Claddaghduff, Co. Galway Pickup No.14 Roads Martin Farragher, Westport Rd., Clifden, Co. Galway Van No. 124 Water John Conneely, Roundstone, Co. Galway Pickup No. 82 Water Pat O Keefe, Roundstone, Co. Galway Lorry No. 1 Tractor and Trailer Tractor and Trailer Lorry No. 36 John Joyce 60 Carrowmanagh Oughterard Mr John Kyne Benmore Loughrea Connemara South Loughrea Portumna County Council Yard Mr Brendan Wade Benmore, Bullaun Co. Galway Page 320 of 399

321 TYPE OF PLANT Tractor and Trailer Lorry No. 41 NAME & ADDRESS: Gort No allocated driver Oranmore No allocated driver HOME: (091) unless otherwise stated TELEPHONE NUMBER: MOBILE OFFICE: (091) unless otherwise stated Tuam East Lorry No. 135 Mr Jimmy Rush Lehinch, Kilkeerin, Ballinasloe, Co Galway Lorry No. 133 Gerry Collins Carrintubber, Kilkeerin Ballinalsoe, Co Galway Trench Loader No. 2 Jimmy Canney, Parkwest, Kilkerrin, Tuam, Co. Galway Tuam West Pickup John Kirrane Lorry No. 134 Lorry No. 131 Patching Unit Mr Michael Hussey Fartown, Glenamaddy Co. Galway Frank Conroy Tractor (shared with Water Services) Dyna Pickup Mr P. Devance, Tonemoyle, Tuam, Co. Galway Mr Tom Dolly Dangan, Tuam Co Galway Page 321 of 399

322 Galway County Council Major Emergency Plan (Ver 4) September 2013 Appendix 22 Plan for Regional Level Co-ordinationn Western Region Plan for Regional Level Co-ordination Page 322 of 399

323 Table of Contents Section 1 Introduction to Plan 324 Section 2 Regional Response. 325 Section 2.1 Regional Response Preparedness Section 2.2 Decision to Scale up to a Regional Level response.326 Section 2.3 Response Region..326 Section 2.4 Activation.327 Section 3 Command Control and Co-ordination of Response 329 Section 3.1 Command & Control Arrangements on Site 329 Section 3.2 The Regional Co-Ordination Group 318 Section 3.3 Linking with National Level Co-ordination Section 4 Wide Area Major Emergencies Annex 1 Distribution List Annex 2 Glossary of Terms & Acronyms Annex 3 Activation of the Plan & Major Emergency Mobilisation Procedures Annex 4 Generic Command, Control and Co-ordination Systems Annex 5 Mandate of the Regional Co-ordination Group and Chair Annex 6 Regional Co-ordination Centre Page 323 of 399

324 Regional Level Co-ordination Plan for the Western Major Emergency Management Region (i) (ii) This is the plan for the Regional Level Co-ordination of the Western Major Emergency Management Region which has been prepared in accordance with the requirements of A Framework for Major Emergency Management (2006). This plan was approved by the Western Regional Steering Group on MEM at a meeting on 9 th December 2008 and became operative on this date. Section 1 Introduction to Plan A Framework for Major Emergency Management (2006) requires, in Section , that each principal response agency should participate response agency should participate in the preparation of a Plan for Regional Level Co-ordination, which sets out its arrangements to respond at regional level, and that relevant aspects of this plan should be included within each PRAs own Major Emergency Plan. In certain situations where a major emergency has been declared at local level and the Major Emergency Plans of the principal response agencies have been activated, it may be appropriate to consider scaling up from a local response to a regional level response. This may occur when: The resources available in the local area where the incident has happened do not appear to be sufficient to bring the situation under control in an expeditious and efficient manner; or The consequences of the emergency are likely to impact significantly outside the local area, or The incident(s) is spread across more than one Local Authority or Division of An Garda Síochána; or The incident occurs at or close to a boundary of several of the principal response agencies. *NB:- This Regional Level Plan must be read in conjunction with the Principal Response Agencies Major Emergency Plans. (Framework Section ) The key impact of a declaration of a regional level emergency is that extra principal response agencies (other than the Garda Division, HSE Area and Local Authority which are initially involved) are brought fully into the response and their Major Emergency Plans are activated. Page 324 of 399

325 Section 2 Regional Response 2.1 Regional Preparedness Arrangements There are eight major emergency regions established in Ireland. The Western Region incorporates the following counties: County Galway County Mayo County Roscommon Galway City Under certain specific circumstances regional level major emergencies may be declared, with this Plan for Regional Level Co-ordination activated. This will provide for mutual aid, support and co-ordination facilities to be activated in a region, the boundaries of which are determined to suit the exigencies of the particular emergency. The Framework for Major Emergency Management (2006) requires that the principal response agencies, within defined regions, should work together to coordinate the inter-agency aspects of major emergency preparedness and management. The Principal Response Agencies within the Western Region are as follows:- 1) Galway County Council 2) Galway City Council 3) Mayo County Council 4) Roscommon County Council 5) HSE 6) Roscommon Garda Division 7) Mayo Garda Division 8) Galway Garda Division The Framework provides that a Regional Steering Group on Major Emergency Management should be formed, comprising the senior personnel of the principal response agencies within the Western Major Emergency Management Region. The Regional Steering Group should be convened, chaired and serviced by one the of the three principal response agencies on an annual rotating basis. A Regional Working Group on Major Emergency Management should be established to support and progress major emergency management in the region. The membership of the Regional Working Group on Major Emergency Management should be drawn from key personnel in the principal response agencies. A Working Group chair, who will report to the Regional Steering Group, should be appointed for a two year term. The principal response agencies must provide support and personnel for the work of the Regional Steering and Working Groups. Page 325 of 399

326 2.2 Decision to Scale up to a Regional Level Response The Chair of the Local Co-ordination Group, in consultation with the chair of the On- Site Co-ordinating Group and other members of the Local Co-Ordination Group, may declare that a regional level major emergency exists and activate the Plan for Regional Level Co-ordination. The decision will, by definition, involve specifying those extra principal response agencies which are to be involved in the regional response. Refer to the Principal Response Agencies Major Emergency Plans. The lead agency which has declared the regional level emergency will convene and chair the Regional Co-ordination Group. The Regional Co-ordination Centre will be located at the Local Co-ordination Centre of the lead agency who has declared the Major Emergency. The Regional Coordination Centre will carry out the duties of the other Local Co-ordination Centres and carry out the liaison functions of any other Local Co-ordination Centres which may be established. The generic command, control and co-ordination systems are shown in Appendix 4 of this plan. The key provision for ensuring co-ordination of the extended response is the activation of a Regional Co-ordination Group. There are further details in relation to the Regional Co-ordination Group in Section 3.2 of this Plan. The primary function of the Regional Co-ordination Group is to maintain co-ordination of the principal response agencies involved from the extended response region. The boundaries of the actual region, for response purposes, should be determined by the lead agency that has declared the regional level emergency. The regions for response purposes need not coincide necessarily with the pre-determined regions for preparedness. The Western Major Emergency Management Region will ensure that, where its resources do not appear to be sufficient to bring a situation under control or the duration of an incident is extended, support is obtained via mutual aid arrangements with neighbouring Local Authorities and neighbouring Major Emergency Management Regions. Note: In Major Emergency situations, neighbouring Garda Divisions, HSE Areas and Local Authorities will provide support and resources to the Garda Division, HSE Area and Local Authority, which are primarily involved in the response. Such support is given on a mutual aid basis and is not equivalent to the activation of the Plan for the Regional Level Co-ordination and, in fact, will often precede the activation of the Regional Plan. 2.3 Response Region The areas covered by the principal response agencies which are activated under the Plan for Regional Level Co-ordination will constitute the response region for the Page 326 of 399

327 emergency. A map of the Major Emergency Management Regions is shown on the following page. Note: The response region for a regional level major emergency need not coincide (and in many cases will not coincide) with one of the predetermined Major Emergency Management Regions as set out in Figure 2.1 on the following page. The boundaries of the actual region, for response purposes, should be determined by the lead agency that has declared the regional level emergency. Figure 2.1 Map of the Major Emergency Management Regions 2.4 Activation Once the decision has been taken, the chair of the Local Co-ordination Group will declare that a regional level emergency exists and will activate the Plan for Regional Level Coordination. The chair of the Local Co-ordination Group and the two other representatives from the two other PRA s shall each notify their respective Control Centres of the Declaration of the scaling-up of the Major Emergency to a Regional Level Emergency. Page 327 of 399

328 The chair of the Local Co-ordination Group and the two other representatives from the two other PRA s shall Notify each of their respective principal response agencies involved that the Plan for Regional Level Co-ordination has been activated; Request that each of the principal response agencies, which has not already activated its MEM Plan, should do so; Deliver an information message to each principal response agency using the mnemonic METHANE; and Provide each of the principal response agencies involved with a list of the agencies which are being activated to form the regional response. The procedure for activation of the WRCC is shown in Appendix 3 of this plan. The methods of operation of the Regional Co-ordination Group will meet in the same Local Co-ordination Centre, which the Local Co-ordination Group is meeting. Regional Level Risk Assessments are on the Mayo County Council extranet, which is accessible to some Galway County Council personnel. Page 328 of 399

329 Section 3 Command Control and Co-ordination of Response 3.1 Command and Control Arrangements on Site When the Plan for Regional Level Co-ordination is activated, the methods of operation of the principal response agencies at the site will be those set out for standard major emergencies in the Framework, subject only to the fact that additional principal response agencies will be present. The Command and control arrangements at the site(s) of a regional major emergency will be the same as those for a standard major emergency including: Three Controllers of Operation 1 ; A lead agency determined in accordance with the individual Principal Response Agency Major Emergency Plans; and An On-Site Co-ordinating Group; An On-Site Co-ordinator 3.2 The Regional Co-ordination Group The mobilisation and operation of the Regional Co-ordination Group will be as per the arrangement for Local Co-ordination Groups set out in the Principal Response Agencies Major Emergency Plans. The Regional Co-ordination Group makes arrangements for: The mobilisation of other organisations/agencies; Requesting mutual aid from neighbours; Requesting national/international assistance where required; Dealing with multi-site or wide area emergencies; Linkage to National emergency plans; Links with Government; Support for chairs by Information Managers, etc; and Communication arrangements with the site and with other groups Depending on the circumstances, the goal of regional co-ordination may be achieved by using: A single Co-ordination Centre; or A regional Co-ordination Centre supported by one or more Local Coordination Centres 1 In situations where more than one response agency from a particular service is represented at the site, Appendix F7 of the Framework makes it clear that there will be only one Controller of Operations from that service and the unit from which the Controller of Operations will come should be determined in accordance with the guidance provided in Appendix F7. Page 329 of 399

330 3.3 Linking with National Level Co-ordination (Framework ) In every situation where a Major Emergency is declared, each principal response agency should inform its parent Department of the declaration, as part of that agency s mobilisation procedure (Framework Section 5.1). The three parent Departments, in their role as members of the Inter-Departmental Committee on Major Emergencies, should consult and agree, on the basis of all available information, which Government Department will be designated as lead Department, in keeping with the Department of Defence s Strategic Emergency Planning Guidance. When designated, the lead Government Department will be responsible for activating its own internal emergency/crisis management arrangements and making contact with the relevant Local Co-ordination Group (or Regional Co-ordination Group, if appropriate). Issues arising should be developed as necessary between the Local/Regional Coordination Group and the lead Government Department. Where appropriate, the Government Press Secretary, in conjunction with the press office of the lead Department, will co-ordinate communications with the public/media at national level. Page 330 of 399

331 Section 4 Wide Area Major Emergencies In certain situations, e.g. where an emergency affects an extensive area or occurs near the borders of Divisions of An Garda Síochána, Health Service Executive areas or Local Authority areas, there may be a response from multiple units of the principal response agencies. There should be only one Controller of Operations for each of the three principal response agencies and it is necessary to determine from which unit of the principal response agency the Controller of Operations should come. An Garda Síochána and the Health Service Executive are national organisations and issues relating to identifying the Controller of Operations for those services (and the On-Site Coordinator in consequence) will be determined internally, generally in discussion between the responding officers of the different untis of those services, or by referring the question to an appropriate higher level. In the case of Local Authorities, which are statutorily empowered in respect of their functional areas, procedures for resolving such issues may already be set out in what are referred to as Section 85 agreements. Where they are not so covered, and the issue cannot be resolved quickly in discussion between the responding officers of the different units of those services, the Local Authority Controller of Operations should be the designated person from the Local Authority whose rostered senior fire officer was the first to attend the incident. In some major emergency events (e.g. Severe storms, extensive flooding and/or blizzards) may impact over a wide area and, in such situations, a number of Local Coordination Groups may be activated. Where the chair of a Local Co-ordination Group, which has been activated in response to a major emergency, becomes aware that one or more other Local Co-ordination Groups have also been activated, contact should be made with the other chair(s) with a view to considering the establishment of a Regional Co-ordination Centre. The Regional Co-ordination Centre will be located at the Local Co-ordination Centre of the lead agency who has declared the Major Emergency. The Regional Coordination Centre will carry out the duties of the other Local Co-ordination Centres and carry out the liaison functions of any other Local Co-ordination Centres which may be established. In such a situation, these Local Co-ordination Groups will continue to act as per standard arrangements and will communicate with the Regional Co-ordination Centre through their chairs. The method of operation of the Regional Co-ordination Centre will be similar to that of a Local Co-ordination Centre as outlined in the Principal Response Agencies Major Emergency Plans. Note: During a wide area major emergency, each Local Co-ordination Group will be in contact with the lead Government Department (in accordance with Section Page 331 of 399

332 of the Framework) and, in such a situation, the decision on whether the activities of a number of Local Co-ordination Groups should be co-ordinated via the Regional Coordination Centre or via the lead Government Department will be taken in light of the prevailing circumstances. Below are the Local Co-ordination Centre and Crisis Management Centre phone numbers for Galway County Council, Galway Gardaí, HSE West and adjacent Local Authorities: Local Authority Local Co-ordination Centre Crisis Mgt. Centre No. No. Galway County Council (Ext 166) /5/6 (Ext 204/205/206) Galway City Council Mayo County Council Roscommon County Council Tipperary North County Council (Sat.Phone) Offaly County Council (Sat.Phone) Clare County Council (Sat.Phone) Page 332 of 399

333 Annex 1 - Distribution List Copy No. LOCAL AUTHORITIES County Galway County Mayo County Roscommon Galway City GARDAI HEALTH SERVICE EXECUTIVE OTHER LOCAL AUTHORITIES OTHER COUNTIES County Sligo County Leitrim County Longford Galway Westmeath County Offaly County Tipperary (North) County Clare Page 333 of 399

334 Annex 2 Glossary of Terms and Acronyms Glossary of Terms Command Control Co-operation Co-ordination Hazard Hazard Identification Impact Lead Agency Local Co-ordination Centre The process of directing the operations of all or part of a particular service (or group of services) by giving direct orders. The process of influencing the activity of a service or group of services, by setting tasks, objectives or targets, without necessarily having the Authorities to give direct orders. Working together towards the same end. Bringing the different elements of a complex activity or organisation into an efficient relationship through a negotiated process. Any phenomenon with the potential to cause direct harm to members of the community, the environment or physical infrastructure, or being potentially damaging to the economic and social infrastructure. A stage in the Risk Assessment process where potential hazards are identified and recorded. The consequences of a hazardous event being realised, expressed in terms of a negative impact on human welfare, damage to the environment or the physical infrastructure or other negative consequences. The principal response agency that is assigned the responsibility and mandate for the coordination function. A pre-nominated building, typically at county or sub-county level, with support Page 334 of 399

335 arrangements in place, and used for meetings of the Local Co-ordination Group. Local Co-ordination Group A group of senior representatives from the three principal response agencies (An Garda Síochána, HSE and Local Authorities) whose function is to facilitate strategic level co-ordination, make policy decisions, liaise with regional/national level coordination centres, if appropriate, and facilitate the distribution of information to the media and the public. Major Emergency The range of measures taken under the five Management stages of the emergency management paradigm. Major Emergency Plan Major Emergency Mutual Aid National Emergency On-Site Coordinator Principal Response Agencies (PRA) A plan prepared by one of the Principal Response Agencies. Any event which, usually with little or no warning, causes or threatens death or injury, serious disruption of essential services, or damage to property, the environment or infrastructure beyond the normal capabilities of the principal emergency services in the area in which the event occurs, and requiring the activation of specific additional procedures to ensure effective, co-ordinated response. The provision of services and assistance by one organisation to another. A centre designated for inter-departmental co-ordination purposes. The person from the lead agency with the role of coordinating the activities of all agencies responding to an emergency. The agencies designated by the Government to respond to Major Emergencies i.e. An Garda Síochána, the Health Service Executive and the Local Authorities. Page 335 of 399

336 Regional Co-ordination Centre Regional Co-ordination Group Response A pre-nominated building, typically at regional level, with support arrangements in place and used by the Regional Coordination Group. A group of senior representatives of all relevant principal response agencies, whose function is to facilitate strategic level co-ordination at regional level. The actions taken immediately before, during and/or directly after an emergency. Page 336 of 399

337 Glossary of Acronyms MEM MEP METHANE PRA WRCC Major Emergency Management Major Emergency Plan Major Emergency Declared Exact Location of the emergency Type of Emergency (Transport, Chemical etc) Hazards present and potential Access/egress routes Number and Types of Casualties Emergency services present and required Principal Response Agency Western Regional Control Centre Page 337 of 399

338 Annex 3 Activation of the Plan and Major Emergency Mobilisation Procedures The Appendices listed below contain the Procedure for Activating the Principal Response Agencies Major Emergency Plans for Regional Level Co-ordination and the Mobilisation Procedures for the Key Roles in Regional Level Major Emergency Management. The Directorate Mobilisation Procedures, Crisis Management Mobilisation Procedure and Information Systems Mobilisation Procedures are dealt with in the Principal Response Agencies Major Emergency Plans. Appendix Number Appendix 3a Appendix 3b Appendix 3c Title Regional Level Major Emergency Activation Procedure Regional Co-ordination Group Mobilisation Procedure Proforma for Notification of DoECLG of Regional Level Emergency Page 338 of 399

339 Annex 3a Western Regional Level Major Emergency Activation Procedure Western Region Scaling-up of Major Emergency to Regional Level Contact the West Region Communication Centre in Castlebar Declaration of Scaling-up of Major Emergency to a Regional Level by Chair of Local Co-ordination Group The Chair of the Local Co-ordination Group shall declare the Scaling-up of a Major Emergency to a Regional Level by activating the Regional Co-ordination Group. The chair of the Local Co-ordination Group and the two other representatives from the two other PRA s shall each notify their respective Control Centres of the Declaration of the scaling-up of the Major Emergency to a Regional Level Emergency. In the case of the Local Authority, the control centre which must be notified is the West Region Communications Centre (WRCC(Fire)). In the case of the Gardaí, the Garda Control Centre must be notified and in the case of the HSE, the HSE Control Centre must be notified. Each of the control centres must be reached using the following numbers:- Control Centres Telephone Number Back up Number Local Authority Control Centre /112 (WRCC (Fire)) Garda Control Centres Galway /112 Roscommon /112 Castlebar /112 HSE Control Centre /112 If the above numbers is not answered use 999/112 as an alternative Page 339 of 399

340 The Chair of the Local Co-ordination Group will use the following message format to its respective control centre: This is.. (Name, rank and service).. As Chair of the Local Co-ordination Group, I declare that the major emergency is being scaled-up to a Regional Level Emergency to incorporate the following:-. (LA Areas, Garda Divisions & HSE Regions) Please activate the mobilisation arrangements for Regional Level Co-ordination The representatives of the other two agencies on the Local Co-ordination Group will use the following message format to inform their respective control centres: This is.. (Name, rank and service).. As Garda/HSE/Local Authority Representative on the Local Co-ordination Group, I am alerting you to the fact that the major emergency is being scaled-up to a Regional Level Emergency to incorporate the following:-. (LA Areas, Garda Divisions & HSE Regions) Please activate the mobilisation arrangements for Regional Level Co-ordination After the declaration message above is made, it should be followed by the information message in the mnemonic format METHANE: M E T H METHANE A N E Major Emergency Declared (Regional) Exact Location of the Emergency Type of Emergency (Transport, Chemical, etc.) Hazards, present & potential Access/Egress Routes Number and types of Casualties Emergency Services present and required Page 340 of 399

341 The information message should also include the following:- Contact numbers for (A) Local Co-ordination Centre (B) Local Authority Crisis Management Team (C) An Garda Síochána Crisis Management Team (D) HSE Crisis Management Team (E) Mobile telephone numbers for agency representatives at the Local Co-ordination Centre Page 341 of 399

342 Annex 3b Regional Co-ordination Group Mobilisation Procedure The Chair of the Local Co-ordination Group may declare the Scaling-up of a Major Emergency to a Regional Level by activating the Regional Co-ordination Group. The Chair of the Local Co-ordination Group and the two other representatives from the two other PRA s shall each notify their respective Control Centres of the Declaration of the scaling-up of the Major Emergency to a Regional Level Emergency. In the case of the Local Authority, the control centre which must be notified is the West Region Communications Centre (WRCC(Fire)). In the case of the Gardaí, the Garda Control Centre must be notified and in the case of the HSE, the HSE Control Centre must be notified. When a Declaration has been made to up-scale to a Regional Level Major Emergency:- The Control Centres of each PRA will contact their Representatives on the Regional Co-ordination Group and inform them of who will be chairing the Regional Co-ordination Group. The representatives from each PRA will provide the following information to their Control Centre to be communicated by their Control Centre to each of their members on the Regional Co-ordination Group: Location of the Group to meet (The Regional Co-ordination Centre will be located at the Local Co-ordination Centre of the lead agency who has declared the Major Emergency. The Regional Co-ordination Centre will carry out the duties of the other Local Co-ordination Centres and carry out the liaison functions of any other Local Co-ordination Centres which may be established. Time to be communicated for the first meeting. If any additional person should attend the meeting. On receiving the above information, the Controller Centres will relay the information to their representatives on the Local Co-ordination Group. Page 342 of 399

343 Annex 3c Proforma For Notification of DoECLG of Regional Level Emergency 2. MEM C/L ANNEX 1 Framework for Major Emergency Management Format for Notifying D/EHLG of Up-Scaling of a Major Emergency to a Regional Level Emergency Dial Date Time Notification from Local Authority NOTIFICATION This is (Name and Position) from Local Authority (Insert). In accordance with the provisions of the Framework for Major Emergency Management, I am requesting you to inform the Department of Environment, Heritage and Local Government that there has been a declaration to upscale the major emergency in our functional area to a Regional Level Emergency. I can be contacted at (specify number): DETAILS (Where available) The details (where known at this stage) are as follows: Regional Level Emergency declared : By whom : Time of Declaration : Exact Location: : Type of Emergency Situation : Lead Agency (Where known) : Regional Co-ordination Centre : EXERCISES and PHONE LINE TESTS Where this notification function is being exercised, the above NOTIFICATION message should be prefaced by and ended with the words THIS IS AN EXERCISE, I REPEAT, THIS IS AN EXERCISE Separately when the contact number is being tested the message must identify which local authority is testing the line and the words PHONE LINE TEST ONLY must be used Page 343 of 399

344 Annex 4 Generic Command, Control and Co-ordination Systems for Regional Level Co-ordination When a Major Emergency has been declared, the Lead Agency shall appoint a Controller of Operations at the site (or at each site) of the emergency. The officer in command of the initial response of the emergency service should be the Controller of Operations until relieved through the Lead Agency s pre-determined process. The Controller of Operations from the lead agency becomes the On-Site Co-ordinator. This person will remain the On-Site Co-ordinator when the emergency is scaled-up to a regional level emergency. The Chair of the Local Co-ordination Group may declare that a regional level major emergency exists and activate this Plan for Regional Level Co-ordination. The Regional Co-ordination Group will then be activated by each of the PRA s Control Centres. This Regional Co-ordination Group will comprise representatives from the other Principal Response Agencies within the region affected, an Information Management Officer and other Officers and specialists as appropriate. The Crisis Management Team for the Region will form, which will comprise a strategic level management group within each PRA. This Crisis Management Team will support the Regional Co-ordination Group and the On-site Co-ordinator of Operations. See the diagram on the following page for further explanation. Page 344 of 399

345 Controller of Operations (of lead agency) ( The Controller of Operations is the Officer in Command of the initial response of the Lead Agency until relieved through the Lead Agency s pre-determined process) Becomes On-Site Controller of Operations Receives support from Comprises Representatives from affected regions Principal Response Agencies, Information Management Officer, Media Lisison Officer & other officers and specialists as appropriate Regional Co-ordination Group Receives support from Crisis Management Team Strategic level Management group within each PRA Figure 4.1 Diagram showing Generic Command, Control and Co-ordination Systems Further information relating to the Controller of Operations, On-Site Controller of Operations and Crisis Management Team can be found in the Principal Response Agencies Major Emergency Plans. The Regional Co-ordination Group s set-up is similar to that of the Local Co-ordination Group but should have representatives from each of the effected regions Principal Response Agencies instead of just from the 3 PRA s within the functional area of the Local Authority, as per the Local Co-ordination Group. Page 345 of 399

346 Annex 5 Mandate of the Regional Co-ordination Group and Chair In certain circumstances the Framework provides that the local response to a major emergency may be scaled up to a regional level. This may occur where the nature of an emergency is such that: the resources available in the local area where the incident happens do not appear to be sufficient to bring the situation under control in an expeditious and efficient manner; or the consequences of the emergency are likely to impact significantly outside of the local area; or the incident(s) is spread across more than one Local Authority or Division of An Garda Síochána; or the incident occurs at or close to a boundary of several of the principal response agencies. The Chair of the Local Co-ordination Group may declare a regional level emergency and activate the Plan for Regional Level Co-ordination. The key provision in ensuring coordination of the extended response is the activation of a "Regional Coordination Group". The primary function of the Regional Co-ordination Group is to maintain co-ordination of the principal response agencies involved from the extended response region. The boundaries of the actual region for response purposes should be determined by the lead agency, which has declared the regional level emergency, in light of the circumstances prevailing, or likely to develop. The regions for response purposes need not coincide necessarily with the pre-determined regions for preparedness. The lead agency which has declared the regional level emergency will convene and chair the Regional Co-ordination Group. Depending on the circumstances, the goal of regional co-ordination may be achieved by using: a single Regional Co-ordination Centre; or a Regional Co-ordination Centre supported by one or more Local Co-ordination Centres. The method of operation of a Regional Co-ordination Centre will be similar to the Local Co-ordination Centre and further guidance may be found in the Principal Response Agencies Major Emergency Plans. Any one of the nominated Local Co-ordination Centres may be used as a Regional Coordination Centre, or a specific Regional Centre may be designated for this purpose. The choice of location will be determined in each situation by the Chair of the Local Coordinating Group declaring the regional level emergency and will depend on the location and nature of the emergency and any associated infrastructural damage. When a Page 346 of 399

347 Regional Co-ordination Centre is activated, it too becomes a key information management system node, with links to each active Local Co-ordination Centre and onward to the Lead Government Department and/or National Emergency Co-ordination Centre, as appropriate. Page 347 of 399

348 Annex 6 Regional Co-ordination Centre Introduction One of the key objectives of the management of a regional level emergency is to set out the arrangements and facilities for effective co-ordination of the individual response efforts of the principal response agencies to major emergencies, so that the combined result is greater than the sum of their individual efforts. Generic Models of Co-ordination Centre There are specific elements/components that will be part of every coordination centre. The generic centre, illustrated below, has the following characteristic elements: FIGURE 6.A Generic Co-ordination Centre Regional Co-ordination Group In certain circumstances the local response to a major emergency may be scaled up to a regional level. This may occur where the nature of an emergency is such that:- Page 348 of 399

349 The resources available in the local area where the incident happens do not appear to be sufficient to bring the situation under control in an expeditious and efficient manner; or The consequences of the emergency are likely to impact significantly outside of the local area; or The incident(s) is spread across more than one Local Authority or Division of An Garda Síochána; or The incident occurs at or close to a boundary of several of the principal response agencies. The Chair of the Local Co-ordination Group may declare a regional level emergency and activate the Plan for Regional Level Co-ordination. The key provision in ensuring coordination of the extended response is the activation of a "Regional Coordination Group". The primary function of the Regional Co-ordination Group is to maintain co-ordination of the principal response agencies involved from the extended response region. The boundaries of the actual region for response purposes should be determined by the lead agency, which has declared the regional level emergency, in light of the circumstances prevailing, or likely to develop. The regions for response purposes need not coincide necessarily with the pre-determined regions for preparedness. The lead agency which has declared the regional level emergency will convene and chair the Regional Co-ordination Group. Depending on the circumstances, the goal of regional co-ordination may be achieved by using: A single Regional Co-ordination Centre; or A Regional Co-ordination Centre supported by one or more Local Co-ordination Centres. The method of operation of a Regional Co-ordination Centre will be similar to the Local Co-ordination Centre. Any one of the nominated Local Co-ordination Centres may be used as a Regional Coordination Centre, or a specific Regional Centre may be designated for this purpose. The choice of location will be determined in each situation by the Chair of the Local Coordinating Group declaring the regional level emergency and will depend on the location and nature of the emergency and any associated infrastructural damage. When a Regional Co-ordination Centre is activated, it too becomes a key information management system node, with links to each active Local Co-ordination Centre and onward to the Lead Government Department and/or National Emergency Co-ordination Centre, as appropriate. Page 349 of 399

350 Page 350 of 399

351 Galway County Council Major Emergency Plan (Ver 4) September 2013 Appendix 23 Memorandum of Understanding between Local Authorities and the EPA Page 351 of 399

352 Galway County Council Major Emergency Plan (Ver 4) Page 352 of 399 September 2013

353 Page 353 of 399

354 Galway County Council Major Emergency Plan (Ver 4) Page 354 of 399 September 2013

355 Galway County Council Major Emergency Plan (Ver 4) Page 355 of 399 September 2013

356 Page 356 of 399

357 Page 357 of 399

358 Page 358 of 399

359 Galway County Council Major Emergency Plan (Ver 4) Page 359 of 399 September 2013

360 Page 360 of 399

361 Appendix 24 Regional Media Plan Western Region Major Emergency Management Inter-Agency Public Communication Plan: Media Liaison Page 361 of 399