North Carolina Needs a Coordinated Strategy to Guide the Changing Landscape of Veterans Programs
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1 North Carolina Needs a Coordinated Strategy to Guide the Changing Landscape of Veterans Programs A presentation to the Joint Legislative Program Evaluation Oversight Committee September 17, 2014 Pamela Taylor, Principal Evaluator Program Evaluation Division North Carolina General Assembly 1
2 Handouts A copy of the report and presentation slides Blue two-sided handout Inventory of veterans programs List of other efforts supporting veterans and their families Program Evaluation Division North Carolina General Assembly 2
3 Evaluation Team Pamela Taylor, Evaluation Lead Kiernan McGorty, Principal Evaluator Sara Nienow, Senior Evaluator Program Evaluation Division North Carolina General Assembly 3
4 Study Direction Directed by the Joint Legislative Program Evaluation Oversight Committee s Work Plan Second report in a three-part series Substance abuse prevention (April 2014) Programs for veterans (September 2014) Substance abuse and treatment (November 2014) Report p. 2 Program Evaluation Division North Carolina General Assembly 4
5 Veterans in North Carolina Individuals who served in the active military, naval, or air service and who were discharged or released under conditions other than dishonorable National Guard members and reservists who meet eligibility requirements for length of service, service commitment, and duty status Report p. 2 Program Evaluation Division North Carolina General Assembly 5
6 Overview: Findings 1. State agencies and public higher education institutions operated 23 programs for veterans in FY , 11 of which spent $53.9 million solely on veterans and their families 2. Few programs identified for the inventory track outcomes for veterans and their families 3. North Carolina offers 22 educational initiatives, benefits, discounts, and reduced recreational fees to veterans and their families 4. North Carolina lacks a coordinated and comprehensive strategy to support veterans Program Evaluation Division North Carolina General Assembly 6
7 Overview: Recommendations The General Assembly should establish the Task Force for Veterans, Service Members and their Families in statute direct the Task Force to develop and implement a statewide strategic plan direct state entities to track and report information on veterans establish the Joint Legislative Veteran and Military Service Members Oversight Committee to monitor implementation of the strategic plan Program Evaluation Division North Carolina General Assembly 7
8 Background Program Evaluation Division North Carolina General Assembly 8
9 North Carolina Ranks Ninth in Veteran Population U.S. Department of Veterans Affairs (VA) estimates that 770,000 veterans live in North Carolina Counties with the most veterans per 1,000 residents: Cumberland, Craven, and Onslow Report pp. 3-4 Program Evaluation Division North Carolina General Assembly 9
10 Number of North Carolina Veterans per 1,000 Residents Report p. 4, Exhibit 2 Program Evaluation Division North Carolina General Assembly 10
11 NC Veterans Received $5 Billion in VA Benefits in Federal FY Expenditure Category VA compensation and pension (military pension, disability payments, survivor benefits) Education and job training (GI Bill, employment assistance, and vocational rehabilitation) VA Spending per Veteran NC Rank $3,525 9 th $ th VA medical care $2, th Other VA benefits (burial services, life insurance, and home loan guarantees) $216 9 th Total VA expenditures per veteran $6, th Report pp. 4-5, Exhibit 3, Appendices A & B Program Evaluation Division North Carolina General Assembly 11
12 Findings Program Evaluation Division North Carolina General Assembly 12
13 Finding 1. In State Fiscal Year , North Carolina state agencies and public higher education institutions operated 23 programs for veterans, 11 of which spent $53.9 million solely on veterans and their families Program Evaluation Division North Carolina General Assembly 13
14 Inventory of Veterans Programs Separate funding stream from any source Targeted veterans, NC National Guard members, and their spouses and dependents Veteran or NC National Guard status is a requirement for participation or eligibility Central focus is on providing a direct benefit to veterans and their families Report p. 3, Exhibit 1 Program Evaluation Division North Carolina General Assembly 14
15 10 State Entities Operated 23 Veterans Programs Administration (4) Housing Finance Agency (1) Public Instruction (1) University of North Carolina (2) Commerce (2) NC Community Colleges (5) Public Safety (2) Wildlife Resources Commission (1) Health and Human Services (4) State Treasurer (1) Report p. 9 Program Evaluation Division North Carolina General Assembly 15
16 Inventory of Veterans Programs Veteran-only Programs (11) Veteran-targeted Programs (12) Veterans and their families comprised 100% of participants Fiscal Year veteran expenditures: $53.9 million (36% from federal funds) Participation: 70,936* veterans and their families *Veterans may participate in more than one program Veterans and their families targeted but the program served other participants Fiscal Year program expenditures: $103.4 million (86% from federal funds) Participation: 20,529* veterans and their families Report pp. 9-10, Exhibit 6, Handout Program Evaluation Division North Carolina General Assembly 16
17 Inventory of Veterans Programs by Domain Educational support (5) Financial assistance (5) Physical and behavioral health (5) Social and emotional well-being (3) Workforce and economic development (5) Program Evaluation Division Report pp , Exhibit 11 North Carolina General Assembly 17
18 Inventory of Veterans Programs Educational Support (5) Financial Assistance (5) DOA Veteran Scholarship Two DOA programs program Four programs operated by community colleges Center for Military Families and Veterans at Central Piedmont Enhancement Services for Veterans at Pitt Military Affairs Center at Craven Veterans Upward Bound at Central Carolina State Veterans Cemetery and Veteran Service Officer Support NC Foreclosure Prevention Fund (Housing Finance Agency) NC National Guard Pension Fund (State Treasurer) NCCU Veterans Law Clinic Report pp , Exhibit 7 Program Evaluation Division North Carolina General Assembly 18
19 Inventory of Veterans Programs Physical and Behavioral Health (5) DOA Veterans State Nursing Homes Four programs operated by DHHS/DMHDDSAS Traumatic Brain Injury NC Operation Recovery Substance Abuse Services Initiative for NC National Guard Veteran Peer Support Social and Emotional Wellbeing (3) Two DPS programs NC National Guard Family Programs Veterans Specialty Court Pilot Project Wounded Warrior Hunting and Fishing Program (WRC) Program Evaluation Division Report pp , Exhibit 7 North Carolina General Assembly 19
20 Inventory of Veterans Programs Workforce and Economic Development (5) Two programs operated by Commerce Apprenticeship and Training Jobs for Veterans State Grant NC Back-to-Work (State Board of Community Colleges) Troops to Teachers (Public Instruction) Veterans Business Outreach Center (Fayetteville State University) Report pp , Exhibit 7 Program Evaluation Division North Carolina General Assembly 20
21 Finding 2. Few programs identified for the inventory track outcomes for veterans and their families Program Evaluation Division North Carolina General Assembly 21
22 Five Tiers of Evidence Outcomes Outputs (Number of services) Process (Information requests) Inputs (Program resources) Descriptive (Number served) Results (% gaining employment or remaining employed for 6 months) Program Evaluation Division North Carolina General Assembly Report p. 20, Exhibit 9 22
23 Only 9 Programs Collect Outcomes Outcome data provide the strongest evidence of program performance 25% of performance measures were outcome measures Programs focused on physical and behavioral health and workforce and economic development were more likely to collect outcomes Program Evaluation Division Report pp , Exhibit 10 North Carolina General Assembly 23
24 Finding 3. In addition to the programs identified for the inventory, North Carolina offers 22 educational initiatives, benefits, discounts, and reduced recreational fees to veterans and their families Program Evaluation Division North Carolina General Assembly 24
25 22 Other Efforts Support Veterans Education initiatives (3) Benefits allowed by state law (5) Admission discounts (9) Reduced recreational fees (5) Program Evaluation Division Report pp , Exhibit 11 North Carolina General Assembly 25
26 22 Other Efforts Support Veterans Education initiatives (3) Two initiatives part of UNC SERVES NC Military Educational Positioning System UNC Partnership for National Security Yellow Ribbon program Offered by six UNC campuses and five community colleges All educational initiatives track the number of veterans served Program Evaluation Division Report pp. 22 & 26, Exhibit 11 North Carolina General Assembly 26
27 22 Other Efforts Support Veterans Benefits (5) Behavioral health target population (DHHS) Veteran hiring preference (OSHR) Veteran ID cards (DOT) Disabled veteran property tax homestead exclusion (NC counties) Licensure endorsement for military training (occupational licensing boards) Only 3 benefits track usage Program Evaluation Division North Carolina General Assembly Report pp ,
28 22 Other Efforts Support Veterans Admission discounts (9) Eight state attractions: three aquariums, zoo, NC Battleship, museums of Art and History, and Tryon Palace (DCR & DENR) NC State Fair (DACS) All but one attraction tracks the number of veterans receiving discounts Museum of History Discounts valued at over $200,000 State Fair October 22 nd Report pp , Exhibit 12 Program Evaluation Division North Carolina General Assembly 28
29 22 Other Efforts Support Veterans Reduced recreational fees (5) Inland Fishing Coastal Recreational Fishing Sportsman Sportsman/Coastal Recreational Fishing Basic Hunting/Inland Fishing All recreational licenses track the number of veterans receiving the reduced fee Discounts valued at over $1.1 million Program Evaluation Division Report pp , Exhibit North Carolina General Assembly
30 Finding 4. Although the Governor recently established a Working Group on veterans, North Carolina lacks a coordinated and comprehensive strategy to support veterans in the State Program Evaluation Division North Carolina General Assembly 30
31 Governor s Working Group Executive Order 49 created the Governor s Working Group on Veterans, Service Members and their Families in April out of 10 agencies with programs in the inventory participate in the Working Group State Treasurer Wildlife Resources Commission Program Evaluation Division North Carolina General Assembly Report pp , Exhibit 14 31
32 Governor s Working Group First attempt to bring together agencies serving the needs of veterans NC Division of Veterans Affairs is the tactical arm of the Working Group Program Evaluation Division Report pp , Exhibit 14 North Carolina General Assembly 32
33 Other States Have Created Interagency Groups for Veterans 11 other states have formed interagency working groups for veterans since 2011 Executive order (8): Alabama, California, Idaho, Maine, Pennsylvania, Nevada, New York, and Tennessee Legislation (3): Georgia, Rhode Island, and Texas Nevada legislature re-established its council in statute in 2013 Program Evaluation Division Report pp , Exhibit 15 North Carolina General Assembly 33
34 Other States Have Created Interagency Groups for Veterans Responsibilities include Strategic and long-range planning Identifying issues facing veterans and recommending changes in policy and state law Tracking veterans programs and numbers of veterans served Measuring the effectiveness and implementation of statewide efforts Tracking legislative actions taken Program Evaluation Division North Carolina General Assembly Report pp
35 Changing Landscape for Veterans Programs Needs a Strategy This report is the only known published summary of state programs and efforts for veterans and their families An inventory needs to be reviewed and updated on a regular basis Program Evaluation Division North Carolina General Assembly Report pp
36 Changing Landscape for Veterans Programs Needs a Strategy Governor s Working Group has not been charged with this responsibility and does not have authority to hold agencies accountable for outcomes No legislative committee oversees programs and efforts that aim to improve the quality of life for veterans and their families Program Evaluation Division North Carolina General Assembly Report pp
37 Recommendations Program Evaluation Division North Carolina General Assembly 37
38 Recommendation 1. The General Assembly should establish the Task Force for Veterans, Service Members and their Families in statute, direct the Task Force to develop and implement a statewide strategic plan, and direct state entities to track and report information on veterans Program Evaluation Division North Carolina General Assembly 38
39 Create Task Force for Veterans, Service Members and their Families in Statute Membership should include 10 state entities with programs identified in the inventory 5 agencies offering education initiatives, benefits, discounts, and reduced recreational fees Representation from local government entities, veteran services organizations and other private and not-for-profit organizations Report p. 40 Program Evaluation Division North Carolina General Assembly 39
40 Charge Task Force with Strategic Planning Subcommittee to develop and implement a five-year statewide strategic plan Engage in a strategic planning process that includes stakeholders and conduct SWOC analysis Define measureable outcomes and goals for veterans, service members, and their families Statewide strategic plan due no later than January 15, 2016 Report p. 41 Program Evaluation Division North Carolina General Assembly 40
41 Direct Agencies to Provide Data to the Task Force State entities should be required to track the number of veterans served and the services, benefits, and discounts track funding from all sources and expenditures track outcomes for veterans established by the Task Force report annually Report p. 41 Program Evaluation Division North Carolina General Assembly 41
42 Recommendation 2. The General Assembly should establish the Joint Legislative Veterans and Military Service Members Oversight Committee to monitor the implementation of the statewide strategic plan for veterans, service members, and their families Program Evaluation Division North Carolina General Assembly 42
43 Create Legislative Oversight Committee Charge Joint Legislative Veterans and Military Service Members Oversight Committee with monitoring and overseeing the statewide strategic plan for veterans and their families Dissolve the committee after its final report to the 2022 Session of the General Assembly Report pp Program Evaluation Division North Carolina General Assembly 43
44 Summary: Findings North Carolina operated 23 programs for veterans but only 9 programs track outcomes for veterans and their families In addition, the State offers 3 educational initiatives, 5 benefits, 9 admissions discounts, and 5 reduced recreational fees to veterans Despite the creation of the Governor s Working Group, North Carolina lacks a coordinated and comprehensive strategy to support veterans in the State Program Evaluation Division North Carolina General Assembly 44
45 Summary: Recommendations The General Assembly should establish the Task Force for Veterans, Service Members and their Families in statute direct the Task Force to develop and implement a statewide strategic plan direct state entities to track and report information on veterans establish the Joint Legislative Veteran and Military Service Members Oversight Committee to monitor implementation of the strategic plan Program Evaluation Division North Carolina General Assembly 45
46 Legislative Options Accept the report Refer it to any appropriate committees Instruct staff to draft legislation based on any of the report s recommendations Program Evaluation Division North Carolina General Assembly 46
47 Report available online at Pamela Taylor Program Evaluation Division North Carolina General Assembly 47
48 Program Evaluation Division North Carolina General Assembly
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