Volunteer Orientation

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1 Volunteer Orientation Module #3 Infection Control Safety Gillette Children s Specialty Healthcare - Volunteer Services

2 Preventing Infections

3 How to prevent the spread of germs Hand hygiene Cover your cough Get a flu vaccine Follow Isolation room precautions Worksite cleanliness and clean equipment

4 Transmission of Germs We can get sick by touching our Noses (from contaminated hands) Our mouths (eating, drinking with unclean hands, eating contaminated food) Our eye tear ducts and mucous membranes (contaminated hands, splashing, spraying of body fluids)

5 Hand Hygiene The MOST important thing you can do to prevent the spread of germs WASH YOUR HANDS From patient to you From you to patient From patient to patient

6 Wash Hands Before and after contact with all patients Before and after eating After using the bathroom After taking off gloves

7 How to Wash Hands 1. Moisten hands 2. One pump of soap onto hands 3. Mechanically wash all surfaces including under nails for 15 seconds 4. Thoroughly rinse 5. Pat hands dry 6. Use paper towel to turn off faucet 7. Apply lotion to hands at least 5 times a day to maintain hand skin health Use only hospital provided lotions

8 Hand Sanitizer Located throughout the hospital at Volunteer Office Information Desk Each patient room Each nursing unit Many offices

9 Hand Sanitizer How to use Apply enough product to hands to be effective, hand surfaces should be dry after rubbing 15 seconds. Rub all hand surfaces, even under fingernails

10 Protecting yourself and others

11 Patient Safety Precautions Precautions may be needed for some patients with special medical conditions. These patient rooms will be identified by Precaution Signs. Precaution Signs are posted on the room door or next to the door. A cart sits by the door with required supplies: gloves, masks, gowns, etc. Volunteers do not enter these rooms without checking in with staff first for permission and instructions. A special Isolation sign is required when a patient has a contagious condition.

12 Precaution Signs you may see

13 Don t Work Sick Be respectful of our vulnerable patients Prevent exposures to colleagues Staying at home and resting will help with your recovery. Call the Volunteer office if you have questions.

14 H1N1 Information You must stay home if: You have been exposed to the flu A member of your household has flu-like symptoms You need to stay home if you have these symptoms: Fever of 100 degrees+ Muscle aches Chills Cough Sore throat or upper respiratory issues Call Employee Health Office at 651/ if you have questions about your symptoms. Identify yourself as a Gillette volunteer.

15 Safety Training Emergency Codes, General Safety Information

16 Overhead Paging While volunteering in the hospital, you may hear emergency codes broadcast on the overhead paging system. These codes alert staff to an emergency. Ask your department supervisor how you may help Weekday volunteers can also ask Volunteer Services staff for instructions and/or information The following slides explain Emergency Codes you may hear in the hospital.

17 Long Grass Fire alarm Announced over paging system along with chimes and flashing lights in hallways Location of fire is announced Fire doors will close on floor involved and 1 floor above and below If in the area,follow staff to evacuation route.

18 Blue Alert Bomb threat Proceed with normal duties unless asked to evacuate building

19 Code 2 Cardiac or Respiratory Arrest or Other Medical Emergency Code 2 team will arrive to give assistance Get out of the way!

20 Orange Alert Major Disaster in the community Large number of casualties coming to hospital Report to Volunteer Office (evening & offsite volunteers check in with your supervisor)

21 Code Yellow Security Event Hospital is locked down, no one is allowed in or out Close department doors Remain where you are until all clear is sounded

22 Code Stork Infant or child abduction Staff will lock down exits and examine any person leaving with an infant or child Staff will check hospital areas

23 Tornado or Severe Weather Warning Move away from windows to areas of safety as directed by hospital personnel In nursing unit, assist staff as directed in protecting patients

24 Fire Safety If you see a fire, remember R-A-C-E R=Rescue anyone in immediate danger A=Alert by pulling nearest fire pull station or by dialing C=Confine the fire by closing doors and windows E=Extinguish the fire if safe to do so

25 Fire Extinguishers Fire extinguishers are located in every hallway by exit doors at the end of corridors Please locate the fire extinguisher closest to your work location.

26 General Safety Volunteers are asked to keep patient safety and their own safety in mind at all times. This means being aware of: Broken toys that should be removed from playrooms. Please take to Child & Family Services. Toys that are inappropriate for small children (toys with small parts that could be swallowed). Items blocking hallways, walkways. Notify staff. Water/ice/snow on hallway floors. Notify staff.

27 Toy Safety -- Clean all toys before sharing them with another child. Ask a staff person for the cleaning solution. Stuffed toys are used only by one child (they may take them home when discharged) and are never shared. Mylar balloons are allowed in the hospital. Latex balloons are NOT allowed due to latex allergies. Take latex balloons to the Information Desk for bagging.

28 Patient Safety Never offer candy or gum to patients. Ask staff for permission to give a child food. The child may be having surgery that day and cannot eat until after surgery. Never transfer or lift a patient. Only trained staff do this.

29 Patient Safety Always report to staff when taking a child out of the nursing unit. Do not take patients off the 4 th floor or to Regions hospital areas (cafeteria, chapel, gift shop, etc). If the patient or parent requests this, tell them it is not our policy for volunteers to do this.

30 Patient Safety You may transport a patient via wheelchair or prone cart after staff have trained you to do so. Do not transport until you have completed the training. If a patient indicates a need to use the bathroom, let nursing staff know. Volunteers do not assist patients in bathrooms.

31 Patient Safety Do not leave a crib side down after playing with a child. Put the crib side up and make sure it is securely up by pushing/leaning on it a little. If you see something in a child s room that is disturbing, let nursing staff know. This may be valuable information to improve the child s care. Example: parents having a heated argument or being unusually rough with a child. But don t be too nosy!

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