Sheffield Teaching Hospitals NHS Foundation Trust

Size: px
Start display at page:

Download "Sheffield Teaching Hospitals NHS Foundation Trust"

Transcription

1

2 Sheffield Teaching Hospitals NHS Foundation Trust

3 @seamlesssurgery Seamless Surgery Team Sheffield Teaching Hospitals NHS Foundation Trust July 2017 PROUD TO MAKE A DIFFERENCE

4 PROUD TO MAKE A DIFFERENCE

5 PROUD TO MAKE A DIFFERENCE

6 PROUD TO MAKE A DIFFERENCE

7 PROUD TO MAKE A DIFFERENCE

8 Scheduling Theatre Admissions Recovery Pre-op Assessment Theatre PROUD TO MAKE A DIFFERENCE

9 What is Seamless Surgery all about? PROUD TO MAKE A DIFFERENCE

10 better for our NHS better for our people better for our patients PROUD TO MAKE A DIFFERENCE

11 PROUD TO MAKE A DIFFERENCE

12 12

13 Play Your Elective Surgery Right Pick a figure First player moves onto the first square and takes a card Read out to the group and follow instructions Take it in turns to move your figure round the board At the end of each round turn over the week number

14 How was your patient experience?

15 Better for Patients better for our NHS better for our people electronic better for preoperative patients our assessment PROUD TO MAKE A DIFFERENCE

16 We asked patients what they wanted Am I fit for surgery? When will my surgery be? PROUD TO MAKE A DIFFERENCE

17 Very quick and lovely helpful staff It was a good experience and everyone was helpful I live in Matlock a good distance to travel so having both clinics together saved a lot of time travelling, time and money. The whole experience was good & everyone put me at ease Found it very easy & speeds things up Minimal waiting time would recommend to other hospitals PROUD TO MAKE A DIFFERENCE

18 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 Patients completing electronic pre-operative assessment each month Of the 447 completed in January, only 24 needed a nurse appointment, saving 423 hours of nurse practitioner time and 423 return visits to hospital for patients PROUD TO MAKE A DIFFERENCE

19 Better for our people better for our NHS better for our people Learning, better sharing for and our engaging patients PROUD TO MAKE A DIFFERENCE

20 Learning, sharing, standardising PROUD TO MAKE A DIFFERENCE

21 Engaging teams International Improvement expert and co-author of Quality by Design PROUD TO MAKE A DIFFERENCE

22 13 Seamless Surgery Principles Once listed for surgery dates for future appointments (e.g. for preop or for surgery) agreed with the patient present or over the phone. All appropriate patients will use electronic pre-operative assessment (epaq-po) Escalation plans are in place to address issues with upcoming lists (e.g. lack of equipment, staff or patients) Scheduling meetings take place every week with staff from theatres, the Directorate with clinical input to plan theatre capacity ahead and review the lists for the following two weeks Weekly root cause analysis is undertaken of the previous weeks on day cancellations Electronic diaries to manage lists and to enable effective communication between teams Alturos is used to plan lists in conjunction with the operating surgeon Lists are uploaded to ORMIS two weeks before they take place All patients are called four days prior to their planned admission, to ensure the they are fit, ready and able to attend List orders are finalised and fixed 48 hours before admission Operating teams are consistent with a regular core and appropriately skilled team Operating teams agree and standardise the organisation of the theatre, equipment needed and specific staff roles Theatre teams are supported to ensure lists start on time, turnaround times are minimised and the list finishes on time

23 PROUD TO MAKE A DIFFERENCE 13 key principles shared and work begins

24 Having time for all theatre users to meet and discuss problems was fantastic. This is the first time in 27 years we've had a chance to do it. a feeling of being heard PROUD TO MAKE A DIFFERENCE Good to meet with other surgical services and discuss common frustrations and what can be done to improve patient care

25 PROUD TO MAKE A DIFFERENCE

26 PROUD TO MAKE A DIFFERENCE

27 Seamless Surgery Post Launch July 2016 Sept 2016 Nov 2016 Jan 2017 Mar 2017 May 2017 July 2017 Launch 16 th July 2016 TEG 5 th April 2016 Sharing and Celebration Event SS Board 28 th Sept 2016 SS Board 24th Oct 2016 SS Board 22 nd Nov 2016 SS Board 10 th Jan 2017 SS Board 4 th April 2017 SS Board 15 th May 2016 SS Board 27 th June 2017 Surgical Directorate Seamless Surgery Meetings Work through Action Plans

28 Seamless Surgery Post Launch Neurosurgery Perfect Lists ENT amended their waiting form to include additional information such as procedure length and overnight stay 50% reduction in on day cancellations in Orthopaedic Surgery from 6% to 3%, meaning an additional 3 cases per week Electronic Pre-operative assessment has enabled a one stop service for 450 patients per month, whilst freeing up 430 hours of face to face slots, delivered by senior nursing staff Cardiac theatres have made lots of small changes to their processes to reduce wound infections to 0 Ophthalmology get an inpatient report to reduce cancellations Eradicated cancellations for high blood pressure in Ophthalmology through implementation of new policy Pre-op staff are working towards standardised working to reduce variation in patient experience and waiting times New briefing process has reduced late starts in many theatres across NGH and RHH Improved planning meetings

29 Better for our care system better for our NHS better for our people Improving better for the whole our patients system PROUD TO MAKE A DIFFERENCE

30 Reducing cancelled lists

31 treating more patients

32 improving our income 1300 more patients treated 1.6m positive income

33 PROUD TO MAKE A DIFFERENCE What does the future hold?

34 Continuous and sustained improvement better for for our the NHS NHS Fundamental change to how better we for work our people Truly better patient for our centered patients PROUD TO MAKE A DIFFERENCE

35 Development of new theatres to meet demand Patient codesign of pathways Pre-operative assessment through GPs Continuous and sustained improvement for the NHS Fundamental change to how we work Truly patient centered Always Learning from others Patient experience measures and outcomes Reducing clinical variation Root cause analysis of every patient cancellation PROUD TO MAKE A DIFFERENCE Sharing everything we learn Quality improvement collaborative

36 A best practice truly patient centred experience of elective surgery where the referral to recovery process is right first time PROUD TO MAKE A DIFFERENCE 36

37 PROUD TO MAKE A DIFFERENCE thank you

38 The afternoon plenary will begin at 3.05pm in the Broadgate Suite

Reducing Elective Waits: Delivering 18 week pathways for patients. Programme Director NHS Elect Caroline Dove.

Reducing Elective Waits: Delivering 18 week pathways for patients. Programme Director NHS Elect Caroline Dove. Reducing Elective Waits: Delivering 18 week pathways for patients Programme Director NHS Elect Caroline Dove What I will cover 1. Why 18 Weeks is different 2. Where are we now 3. New models of delivery

More information

RTT Recovery Planning and Trajectory Development: A Cambridge Tale

RTT Recovery Planning and Trajectory Development: A Cambridge Tale RTT Recovery Planning and Trajectory Development: A Cambridge Tale Linda Clarke Head of Operational Performance Addenbrooke s Hospital I Rosie Hospital Apr 2014 May 2014 Jun 2014 Jul 2014 Aug 2014 Sep

More information

Standardising Acute and Specialised Care Theme 3 Governance and Approach to Hospital Based Services Strategy Overview 28 th July 2017

Standardising Acute and Specialised Care Theme 3 Governance and Approach to Hospital Based Services Strategy Overview 28 th July 2017 Standardising Acute and Specialised Care Theme 3 Governance and Approach to Hospital Based Services Strategy Overview 28 th July 2017 Background Theme 3 builds upon previous key strategic commissioning

More information

Performance Improvement Bulletin

Performance Improvement Bulletin SPECIAL DELIVERY UNIT/ NATIONAL TREATMENT PURCHASE FUND Issue No.1 08/12 Performance Improvement Bulletin Featured Work underway - Maximum Waiting Time Targets 2 Case Study No. 1 Galway & Roscommon University

More information

BOARD MEETING. Document is for: (indicate with an x) Assurance x Information Decision. Executive Summary

BOARD MEETING. Document is for: (indicate with an x) Assurance x Information Decision. Executive Summary Document Title: Presenter: Author: Contact details for further information: BOARD MEETING Review of Pressure Ulcer Prevalence across DCHS services March June 2012 Kath Henderson, Chief Nurse Michelle O

More information

STATISTICAL PRESS NOTICE MONTHLY CRITICAL CARE BEDS AND CANCELLED URGENT OPERATIONS DATA, ENGLAND March 2018

STATISTICAL PRESS NOTICE MONTHLY CRITICAL CARE BEDS AND CANCELLED URGENT OPERATIONS DATA, ENGLAND March 2018 STATISTICAL PRESS NOTICE MONTHLY CRITICAL CARE BEDS AND CANCELLED URGENT OPERATIONS DATA, ENGLAND March 2018 Main Findings March 2018: Critical Care Beds There were 4,064 adult critical care beds available

More information

Prime Contractor Model King s Fund Nick Boyle Consultant Surgeon 27 March 2014

Prime Contractor Model King s Fund Nick Boyle Consultant Surgeon 27 March 2014 Prime Contractor Model King s Fund Nick Boyle Consultant Surgeon 27 March 2014 Current Referral Route options - Information 1. Horizon Health Choices Horizon Musculoskeletal Triage & Treatment Chronic

More information

Workflow. Optimisation. hereweare.org.uk. hereweare.org.uk

Workflow. Optimisation. hereweare.org.uk. hereweare.org.uk Workflow Optimisation Dr. Paul Deffley & Jaivir Pall Clinical Lead & Commercial Lead About Here Not-for-profit social enterprise Membership organisation (our members are local GPs, Practice Managers, Practice

More information

Enlisted Professional Military Education FY 18 Academic Calendar. Table of Contents COLLEGE OF DISTANCE EDUCATION AND TRAINING (CDET):

Enlisted Professional Military Education FY 18 Academic Calendar. Table of Contents COLLEGE OF DISTANCE EDUCATION AND TRAINING (CDET): Enlisted Professional Military Education FY 18 Academic Calendar Table of Contents STAFF NON-COMMISSIONED OFFICER ACADEMIES: SNCO Academy Quantico SNCO Academy Camp Pendleton SNCO Academy Camp Lejeune

More information

Corporate Services Employment Report: January Employment by Staff Group. Jan 2018 (Jan 2017 figure: 1,462) Overall 1,

Corporate Services Employment Report: January Employment by Staff Group. Jan 2018 (Jan 2017 figure: 1,462) Overall 1, Corporate Services Employment Report: January Employment by Staff Group Jan (Jan 20 figure: 1,462) Jan % Overall 1,520 +58 +4.0% 8 Management (VIII+) 403 +52 4.8% Clerical & Supervisory (III to VII) 907

More information

NHS performance statistics

NHS performance statistics NHS performance statistics Published: 8 th February 218 Geography: England Official Statistics This monthly release aims to provide users with an overview of NHS performance statistics in key areas. Official

More information

PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, November 2017

PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, November 2017 Report Contents: PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, November By: Terry Dentoni, MSN, RN, CNL - ZSFG Chief Nursing Officer 1. Professional Nursing.....1 2. Emergency

More information

Children's Hospital Group. Scoliosis Co-Design 10 Point Action Plan 2018/2019

Children's Hospital Group. Scoliosis Co-Design 10 Point Action Plan 2018/2019 Children's Hospital Group Scoliosis Co-Design 10 Point Action Plan 018/019 July 018 Introduction Summary of 10 Point Plan In May 017 the Children's Hospital Group established a Paediatric Scoliosis Services

More information

NHS performance statistics

NHS performance statistics NHS performance statistics Published: 14 th December 217 Geography: England Official Statistics This monthly release aims to provide users with an overview of NHS performance statistics in key areas. Official

More information

Change Management at Orbost Regional Health

Change Management at Orbost Regional Health Change Management at Orbost Regional Health Our change management journey 1 Medication Change System Meds at Beds 2 The slightly exaggerated before process 3 Project Goals The purpose of the Meds at Beds

More information

NHS Performance Statistics

NHS Performance Statistics NHS Performance Statistics Published: 8 th March 218 Geography: England Official Statistics This monthly release aims to provide users with an overview of NHS performance statistics in key areas. Official

More information

A new integrated model for Care Homes from Walsall CCG/Healthcare NHS Trust

A new integrated model for Care Homes from Walsall CCG/Healthcare NHS Trust A new integrated model for Care Homes from Walsall CCG/Healthcare NHS Trust Sally Roberts - Director of Governance, Quality & Safety. Walsall CCG Katie Welborn Advanced Nurse Practitioner- Walsall Healthcare

More information

Agenda Item No: 6.2 Enclosure: 4 17/1/02012 Intended Outcome:

Agenda Item No: 6.2 Enclosure: 4 17/1/02012 Intended Outcome: TRUST BOARD Date of Meeting: Agenda Item No: 6.2 Enclosure: 4 17/1/02012 Intended Outcome: For noting For information For decision Title of Report: Update on Clinical Strategy Aims: To brief Trust Board

More information

Integrated Performance Report

Integrated Performance Report Integrated Performance Report M06 September 2014 Presented by: Paul Bostock (Chief Operating Officer) Des Holden (Medical Director) Fiona Allsop (Chief Nurse) Paul Simpson (Chief Financial Officer) An

More information

Northern Health - Acute Services. Evidence Based Practice Venous Thromboembolism Prevention

Northern Health - Acute Services. Evidence Based Practice Venous Thromboembolism Prevention Northern Health - Acute Services Evidence Based Practice Venous Thromboembolism Prevention (VTE) Jeannette Kamar Christine Lamotte, Liam Carter Improving Patient Safety Preventing and Managing Venous Thromboembolism

More information

The Royal Wolverhampton NHS Trust

The Royal Wolverhampton NHS Trust The Royal Wolverhampton NHS Trust Trust Board Report Meeting Date: 24 June 2013 Title: Executive Summary: Action Requested: Report of: Author: Contact Details: Resource Implications: Public or Private:

More information

Pre-operative Assessment

Pre-operative Assessment Pre-operative Assessment Optimising Theatre Utilisation Ann-Elizabeth Bourke Suzanne Dunne 12thApril 2013 RCSI Structure of Presentation Development of the Pre-operative Assessment Service Requirements

More information

PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, August 2016

PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, August 2016 Report Contents: PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, August By: Terry Dentoni, MSN, RN, CNL, SFGH Chief Nursing Officer 1. Professional Nursing..1 2. Emergency Department

More information

Safer Nursing and Midwifery Staffing Recommendation The Board is asked to: NOTE the report

Safer Nursing and Midwifery Staffing Recommendation The Board is asked to: NOTE the report To: Board of Directors Date of Meeting: 26 th July 20 Title Safer Nursing and Midwifery Staffing Responsible Executive Director Nicola Ranger, Chief Nurse Prepared by Helen O Dell, Deputy Chief Nurse Workforce

More information

Influence of Patient Flow on Quality Care

Influence of Patient Flow on Quality Care Influence of Patient Flow on Quality Care Patients Waiting on Trolleys for an Inpatient Bed Patients who are Medically Fit to be discharged and cared for at Home with Support or in a Nursing Home or District

More information

2016/17 Activity Report April August/September 2016

2016/17 Activity Report April August/September 2016 Due to a change in national hospital data flows (SUS) and also a delay in processing September 2016 Practice-level finance data, the latest information on hospital activity and spend is still up to August

More information

Overview of a new study to assess the impact of hospice led interventions on acute use. Jonathan Ellis, Director of Policy & Advocacy

Overview of a new study to assess the impact of hospice led interventions on acute use. Jonathan Ellis, Director of Policy & Advocacy Overview of a new study to assess the impact of hospice led interventions on acute use Jonathan Ellis, Director of Policy & Advocacy The problem Almost 600,000 people die each year Half will die in a hospital

More information

SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE BOARD OF DIRECTORS MEETING HELD MAY 2011

SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE BOARD OF DIRECTORS MEETING HELD MAY 2011 SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST K EXECUTIVE SUMMARY REPORT TO THE BOARD OF DIRECTORS MEETING HELD MAY 2011 Subject Supporting TEG Member Author Status 1 Pharmacy and medicines management

More information

Evaluation of NHS111 pilot sites. Second Interim Report

Evaluation of NHS111 pilot sites. Second Interim Report Evaluation of NHS111 pilot sites Second Interim Report Janette Turner Claire Ginn Emma Knowles Alicia O Cathain Craig Irwin Lindsey Blank Joanne Coster October 2011 This is an independent report commissioned

More information

Hip Today Home Tomorrow:

Hip Today Home Tomorrow: Hip Today Home Tomorrow: A Collaborative Effort between an Orthopedic Practice and a Hospital to Create an Innovative Outpatient Total Hip Replacement Program Kimberley Murray RN MS CNS-CNOR Kelly Keenan

More information

Ambulatory Care Model

Ambulatory Care Model Ambulatory Care Model Hong Kong May 2013 Andrew Stripp Deputy Chief Executive & Chief Operating Officer Outline What is the Alfred Centre? How does it fit into Alfred Health service model Key aspects of

More information

IMPROVING TRANSITIONS FROM ACUTE CARE TO REHAB: SPREADING CHANGE ACROSS GTA HOSPITAL SITES FOR PATIENTS POST-HIP FRACTURE

IMPROVING TRANSITIONS FROM ACUTE CARE TO REHAB: SPREADING CHANGE ACROSS GTA HOSPITAL SITES FOR PATIENTS POST-HIP FRACTURE IMPROVING TRANSITIONS FROM ACUTE CARE TO REHAB: SPREADING CHANGE ACROSS GTA HOSPITAL SITES FOR PATIENTS POST-HIP FRACTURE GTA Rehab Network Charissa Levy, Sharon Ocampo-Chan, Donna Renzetti October 2016

More information

Executive Director s Report: Customer Experience Update

Executive Director s Report: Customer Experience Update Executive Director s Report: Customer Experience Update Board of Directors Meeting, November 12, 215 Seconds Calls Service Center Performance 2, 18, 16, 14, 12, 1, 8, 6, 4, 2, Calls Offered Jan 215 Sept

More information

NHS Electronic Referrals Service. Paper Switch Off an update Digital Health Webinar 4 May 2018

NHS Electronic Referrals Service. Paper Switch Off an update Digital Health Webinar 4 May 2018 NHS Electronic Referrals Service Paper Switch Off an update Digital Health Webinar 4 May 2018 Aims of Session Introductions and refresh of Paper Switch Off Sharon Wilson Implementation manager NHS Digital

More information

Ayrshire and Arran NHS Board

Ayrshire and Arran NHS Board Paper 12 Ayrshire and Arran NHS Board Monday 9 October 2017 Planned Care Performance Report Author: Fraser Doris, Performance Information Analyst Sponsoring Director: Liz Moore, Director for Acute Services

More information

Learning from Patient Deaths: Update on Implementation and Reporting of Data: 5 th January 2018

Learning from Patient Deaths: Update on Implementation and Reporting of Data: 5 th January 2018 Learning from Patient Deaths: Update on Implementation and Reporting of Data: 5 th January 218 Purpose The purpose of this paper is to update the Trust Board on progress with implementing the mandatory

More information

Nottingham University Hospitals Emergency Department Quality Issues Related to Performance

Nottingham University Hospitals Emergency Department Quality Issues Related to Performance RCCG/GB/14/123 Nottingham University Hospitals Emergency Department Quality Issues Related to Performance Introduction NUH have failed to meet the 95% 4 hour wait standard for a number of consecutive months.

More information

PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, March 2018

PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, March 2018 Report Contents: PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, March By: Terry Dentoni, MSN, RN, CNL - ZSFG Chief Nursing Officer 1. Professional Nursing......1-2 2. Emergency

More information

Compliance Division Staff Report

Compliance Division Staff Report Compliance Division Staff Report Polygraph Advisory Board Meeting Tuesday, September 26, 2017 Public Outreach Compliance Division routinely attends annual industry meetings held by TALEPI (Texas Association

More information

BOARD OF DIRECTORS PAPER COVER SHEET. Meeting Date: 1 st December 2010

BOARD OF DIRECTORS PAPER COVER SHEET. Meeting Date: 1 st December 2010 BOARD OF DIRECTORS PAPER COVER SHEET Meeting Date: 1 st December 2010 Agenda Item: 9 Paper No: E Title: Management of Pressure Ulcers Purpose: For Information Summary: This paper provides a report on the

More information

Integrated Care Collaboration between Somerset Care Yeovil District Hospital. Oct 2015-present

Integrated Care Collaboration between Somerset Care Yeovil District Hospital. Oct 2015-present Integrated Care Collaboration between Somerset Care Yeovil District Hospital Oct 2015-present Outline Introduction YDH/Somerset Care collaboration Care Hotels in NL Outline Introduction YDH/Somerset Care

More information

A Successful Health Visitor Retention Strategy - Walsall Healthcare NHS Trust

A Successful Health Visitor Retention Strategy - Walsall Healthcare NHS Trust A Successful Health Visitor Retention Strategy - Walsall Healthcare NHS Trust Health Visiting Local Picture Population of approx 21,000 under 5s 10 Health Visitor Teams across the borough New model of

More information

Mental Health Services - Delayed Discharges: Update

Mental Health Services - Delayed Discharges: Update NHS Greater Glasgow & Clyde NHS Board Meeting Chief Officer, Glasgow City HSCP and Nurse Director October 20 Paper No: /56 Mental Health Services - Delayed Discharges: Update Recommendation:- The NHS Board

More information

1. November RN VACANCY RATE: Overall 2320 RN vacancy rate for areas reported is 12.5%

1. November RN VACANCY RATE: Overall 2320 RN vacancy rate for areas reported is 12.5% PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, December 2013 Terry Dentoni, RN, MSN, CNL, Interim Chief Nursing Officer 1. November 2013-2320 RN VACANCY RATE: Overall 2320 RN

More information

Elaine Andrews, Assistant Director of Nursing & Safety and Caroline Booton Quality Analyst Jill Asbury, Acting Director of Nursing

Elaine Andrews, Assistant Director of Nursing & Safety and Caroline Booton Quality Analyst Jill Asbury, Acting Director of Nursing Report to: Board of Directors Date of Meeting: 26 th October 2016 Report Title: Inpatient Falls Report Status: Mark relevant box with X Prepared by: Executive Sponsor (presenting): For information x Discussion

More information

OP Action Plan Acute Hospital Outpatient Services. Outpatient Services Performance Improvement Programme

OP Action Plan Acute Hospital Outpatient Services. Outpatient Services Performance Improvement Programme OP Action Plan 2017 Acute Hospital Outpatient Services Outpatient Services Performance Improvement Programme 5 th May 2017 1. Introduction This action plan sets out the approach to outpatient waiting list

More information

Patient safety in the NHS in England and the development of the Healthcare Safety Investigation Branch (HSIB)

Patient safety in the NHS in England and the development of the Healthcare Safety Investigation Branch (HSIB) Patient safety in the NHS in England and the development of the Healthcare Safety Investigation Branch (HSIB) Dr Mike Durkin NHS National Director of Patient Safety 11 May 2016 The NHS is big! Great potential

More information

Improving Pain Center Processes utilizing a Lean Team Approach

Improving Pain Center Processes utilizing a Lean Team Approach Improving Pain Center Processes utilizing a Lean Team Approach Organization Name: St. Joseph Medical Center Type: Acute Care Hospital Contact Person: Sue Mitchell Title: Nurse Mgr Pain Mgmt Center E-Mail:

More information

Redesign of Front Door

Redesign of Front Door Redesign of Front Door Transforming Acute and Urgent Care Strategic Background and Context Our Change and Improvement Programme What have we achieved and how? What did we learn? Ian Aitken, General Manager

More information

JANUARY 2018 (21 work days) FEBRUARY 2018 (19 work days)

JANUARY 2018 (21 work days) FEBRUARY 2018 (19 work days) AND CORRESPONDING DATES FOR JANUARY AND FEBRUARY 2018 JANUARY 2018 ( work days) Deadline* 12-27 12-28 12-29 1-2 1-3 1-4 1-5 1-8 1-9 1-10 Benefit Hold ** 12-28 12-29 1-2 1-3 1-4 1-5 1-8 1-9 1-10 1-11 Mailing

More information

National Homecare KPI performance March 2017

National Homecare KPI performance March 2017 National Homecare KPI performance March 2017 Foreword We are pleased to publish our latest KPI report, continuing our commitment to the transparency of the service we provide to our patients and customers,

More information

RTT Assurance Paper. 1. Introduction. 2. Background. 3. Waiting List Management for Elective Care. a. Planning

RTT Assurance Paper. 1. Introduction. 2. Background. 3. Waiting List Management for Elective Care. a. Planning RTT Assurance Paper 1. Introduction The purpose of this paper is to provide assurance to Trust Board in relation to the robust management of waiting lists and timely delivery of elective patient care within

More information

Safety in Mental Health Collaborative

Safety in Mental Health Collaborative NHS Tayside Safety in Mental Health Collaborative Improving Safety in Mental Health Programme Aims supported by an Improvement Advisor: Dr Noeleen Devaney Support 4 UK organisations to: reduce harm improving

More information

Quality Management Report 2017 Q2

Quality Management Report 2017 Q2 Quality Management Report 2017 Q2 Quality Management Program CMS STAR Ratings Member Satisfaction (CAHPS & HOS) HEDIS Risk Adjustment DHS Member Incident Reporting Member Satisfaction Surveys Pay for Performance

More information

Kentucky Sepsis Summit. August 2016

Kentucky Sepsis Summit. August 2016 1 Kentucky Sepsis Summit August 2016 St. Elizabeth Healthcare About Us: - 7 facilities & over 1200 licensed beds - Serving the NKY/Cincinnati Region in: - Orthopedic Care - Heart and Vascular Institute

More information

UI Health Hospital Dashboard September 7, 2017

UI Health Hospital Dashboard September 7, 2017 UI Health Hospital Dashboard September 20 September 7, 20 UI Health Metrics FY Q4 Actual FY Q4 Target FY Q4 Actual 4th Quarter % change FY vs FY Discharges 4,558 4,680 4,720 Combined Observation Cases

More information

Section 1 - Key Performance Indicators

Section 1 - Key Performance Indicators Clinical Quality Report Month 6 2016/17 period ending 30th September 2016 Section 1 - Key Performance Indicators 1.1 NHS Improvement; Risk Assessment Framework Clostridium difficile Indicator M6 2 YTD

More information

UNIVERSITY OF DAYTON DAYTON OH ACADEMIC CALENDAR FALL Incoming First Year students move into UD Housing

UNIVERSITY OF DAYTON DAYTON OH ACADEMIC CALENDAR FALL Incoming First Year students move into UD Housing UNIVERSITY OF DAYTON DAYTON OH 2018-2019 ACADEMIC CALENDAR FALL 2018 Mon. Aug 6 TBD Thu, Aug 16 Fri, Aug 17 Sat, Aug 18-21 Sun, Aug 19 Tue, Aug 21 Tue, Aug 21 Wed, Aug 22 Tue, Aug 28 Mon, Sep 3 Fri, Sep

More information

Clinical Safety & Effectiveness Cohort # 18

Clinical Safety & Effectiveness Cohort # 18 Clinical Safety & Effectiveness Cohort # 18 Surgery Delays DATE 1 The Team Division Dr. Howard Wang, Medical Director Jana Lee Normandin, Practice Manager Dr. Maureen Sheehan, Data Assist, Director of

More information

BOROUGH OF ROSELLE PUBLIC NOTICE ANNUAL NOTICE OF CALENDAR YEAR 2018 WORKSHOP SESSIONS, PRE-AGENDA MEETINGS AND REGULAR MEETINGS

BOROUGH OF ROSELLE PUBLIC NOTICE ANNUAL NOTICE OF CALENDAR YEAR 2018 WORKSHOP SESSIONS, PRE-AGENDA MEETINGS AND REGULAR MEETINGS BOROUGH OF ROSELLE PUBLIC NOTICE ANNUAL NOTICE OF CALENDAR YEAR 2018 WORKSHOP SESSIONS, PRE-AGENDA MEETINGS AND REGULAR MEETINGS BE IT RESOLVED, by the Mayor and Borough Council of the Borough of Roselle,

More information

NHS Borders Feedback and Complaints Annual Report

NHS Borders Feedback and Complaints Annual Report NHS Borders Feedback and Complaints Annual Report 2016-17 1 Introduction NHS Borders Feedback and Complaints Annual Report 2016-17 is a summary of the feedback provided by the complaints, comments, concerns

More information

Influence of Patient Flow on Quality Care

Influence of Patient Flow on Quality Care Influence of Patient Flow on Quality Care Patients Waiting on Trolleys for an Inpatient Bed Patients who are Medically Fit to be discharged and cared for at Home with Support or in a Nursing Home or District

More information

ASPIRE. Allied Health Professions Supporting and Promoting Improvement, Rehabilitation and Enabling Others ADVANCED PRACTICE SPECIALIST GENERALIST

ASPIRE. Allied Health Professions Supporting and Promoting Improvement, Rehabilitation and Enabling Others ADVANCED PRACTICE SPECIALIST GENERALIST ASPIRE Allied Health Professions Supporting and Promoting Improvement, Rehabilitation and Enabling Others ADVANCED PRACTICE SPECIALIST GENERALIST ENABLING OTHERS AHP Strategy 2017 2021 CONTENTS Introduction

More information

Improving Care, Delivering Quality Reducing mortality & harm in Welsh Ambulance Services NHS Trust

Improving Care, Delivering Quality Reducing mortality & harm in Welsh Ambulance Services NHS Trust National Learning Session - 10 th June 2011 Improving Care, Delivering Quality Reducing mortality & harm in Insert name of presentation on Master Slide Reducing Mortality & Harm in the Welsh Ambulance

More information

SOUTHAMPTON UNIVERSITY HOSPITALS NHS TRUST Trust Key Performance Indicators May Regular report to Trust Board

SOUTHAMPTON UNIVERSITY HOSPITALS NHS TRUST Trust Key Performance Indicators May Regular report to Trust Board SOUTHAMPTON UNIVERSITY HOSPITALS NHS TRUST Trust Key Performance Indicators May 20 Report to: Trust Board July 20 Report from: Sponsoring Executive: Aim of Report/Principle Topic: Review History to date:

More information

Sutton Homes of Care Vanguard Programme

Sutton Homes of Care Vanguard Programme Sutton Homes of Care Vanguard Programme An Innovative End of Life Care model for care homes Kings Fund Conference 6 th December 2016 Corinne Campion, Clinical Nurse Specialist, Supportive Care Home Team

More information

Online library of Quality, Service Improvement and Redesign tools. Discharge planning. collaboration trust respect innovation courage compassion

Online library of Quality, Service Improvement and Redesign tools. Discharge planning. collaboration trust respect innovation courage compassion Online library of Quality, Service Improvement and Redesign tools Discharge planning collaboration trust respect innovation courage compassion Discharge planning What is it? A specific targeted discharge

More information

Colorado Medical-Dental Integration Project (CO MDI)

Colorado Medical-Dental Integration Project (CO MDI) Colorado Medical-Dental Integration Project (CO MDI) Allison Cusick, MPA, CHES National Oral Health Conference April 2016 Colorado Medical-Dental Integration CO MDI Five-Year Initiative Launched in 2014

More information

SUMMARY OF INDICATOR CHANGES FOR VERSION 3 INTELLIGENT MONITORING REPORTS Acute and Specialist NHS Trusts 23 June Final Draft, Subject to Change

SUMMARY OF INDICATOR CHANGES FOR VERSION 3 INTELLIGENT MONITORING REPORTS Acute and Specialist NHS Trusts 23 June Final Draft, Subject to Change Never Event incidence Yes: 01 May 2013-30 Apr 2014 Incidence of Clostridium difficile (C.difficile) Incidence of Meticillin-resistant Staphylococcus aureus (MRSA) Dr Foster Intelligence: Mortality rates

More information

Brent Treichler, M.D., FACEP Assistant Professor, UT Southwestern Department of Surgery, Division of Emergency Medicine Chief of Emergency Services,

Brent Treichler, M.D., FACEP Assistant Professor, UT Southwestern Department of Surgery, Division of Emergency Medicine Chief of Emergency Services, Brent Treichler, M.D., FACEP Assistant Professor, UT Southwestern Department of Surgery, Division of Emergency Medicine Chief of Emergency Services, Parkland Health and Hospital System September 13, 2010

More information

Urgent & Emergency Care Strategy Update

Urgent & Emergency Care Strategy Update RCCG/GB/17/144 Urgent & Emergency Care Strategy Update 1. Introduction The purpose of this paper is to provide assurance on the effective delivery to date of our urgent and emergency care strategy within

More information

Health Board Report INTEGRATED PERFORMANCE DASHBOARD

Health Board Report INTEGRATED PERFORMANCE DASHBOARD AGENDA ITEM 4.2 27 th January 2016 Health Board Report INTEGRATED PERFORMANCE DASHBOARD Executive Lead: Director of Planning and Performance Author: Assistant Director of Performance and Information Contact

More information

Integrated Performance Report Executive Summary (for NHS Fife Board Meeting) Produced in February 2018

Integrated Performance Report Executive Summary (for NHS Fife Board Meeting) Produced in February 2018 6b Integrated Performance Report Executive Summary (for NHS Fife Board Meeting) Produced in February 2018 2 Contents Integrated Performance Report: Executive Summary 5 Clinical Governance: Chair and Committee

More information

Mark Stagen Founder/CEO Emerald Health Services

Mark Stagen Founder/CEO Emerald Health Services The Value Proposition of Nurse Staffing September 2011 Mark Stagen Founder/CEO Emerald Health Services Agenda Nurse Staffing Industry Update Improving revenue trends in healthcare staffing 100% Percentage

More information

Aneurin Bevan Health Board. Improving Theatre Performance

Aneurin Bevan Health Board. Improving Theatre Performance Aneurin Bevan Health Board Improving Theatre Performance 1 Introduction This report provides an overview on actions being taken to improve theatre performance within the Health Board. The report provides

More information

BOARD OFFICIAL NHS GREATER GLASGOW AND CLYDE S INTEGRATED PERFORMANCE REPORT

BOARD OFFICIAL NHS GREATER GLASGOW AND CLYDE S INTEGRATED PERFORMANCE REPORT NHS Greater Glasgow & Clyde BOARD OFFICIAL NHS Board Meeting Head of Performance 19 December 2017 Paper No: 17/64 NHS GREATER GLASGOW AND CLYDE S INTEGRATED PERFORMANCE REPORT Recommendation Board members

More information

South East London NHS Orthopaedic Services. Ideas for making orthopaedic services better

South East London NHS Orthopaedic Services. Ideas for making orthopaedic services better South East London NHS Orthopaedic Services Ideas for making orthopaedic services better Orthopaedic Orthopaedic means parts of your body like your Bones Joints Ligaments Tendons Muscles Nerves. It is about

More information

Developing Work Experience Placements for Schools. Will McConnell

Developing Work Experience Placements for Schools. Will McConnell Developing Work Experience Placements for Schools Will McConnell Work experience Keen to encourage students from a wide range of backgrounds to consider a medical career Frustrations from consultant colleagues

More information

Ann Klein, Wound Care Specialist Brenda Mundy, Manager, Skin and Wound Program. Innovative Strategies lead to a Reduction in Pressure Ulcer Incidence

Ann Klein, Wound Care Specialist Brenda Mundy, Manager, Skin and Wound Program. Innovative Strategies lead to a Reduction in Pressure Ulcer Incidence Ann Klein, Wound Care Specialist Brenda Mundy, Manager, Skin and Wound Program Innovative Strategies lead to a Reduction in Pressure Ulcer Incidence Background Outline Innovative strategies to develop

More information

A must have for any GP surgery. It is like having our own Social Worker, CAB, Mental Health Worker all rolled into one who will chase up patients on

A must have for any GP surgery. It is like having our own Social Worker, CAB, Mental Health Worker all rolled into one who will chase up patients on A must have for any GP surgery. It is like having our own Social Worker, CAB, Mental Health Worker all rolled into one who will chase up patients on the phone and even go out to their houses if needed

More information

Alaska Psychiatric Institute. Admissions & Demographic Annual Report

Alaska Psychiatric Institute. Admissions & Demographic Annual Report Alaska Psychiatric Institute Admissions & Demographic Annual Report (As of 8/2/27) 1 Total Admissions FY, FY4, FY, FY, FY7 18 1 Number Of 14 12 1 8 FY FY4 FY FY FY7 4 2 FY Admissions - 1,227 FY Admisions

More information

Author: Kelvin Grabham, Associate Director of Performance & Information

Author: Kelvin Grabham, Associate Director of Performance & Information Trust Policy Title: Access Policy Author: Kelvin Grabham, Associate Director of Performance & Information Document Lead: Kelvin Grabham, Associate Director of Performance & Information Accepted by: RTT

More information

NHS LANARKSHIRE QUALITY DASHBOARD Board Report October 2011 (Data available as at end August 2011)

NHS LANARKSHIRE QUALITY DASHBOARD Board Report October 2011 (Data available as at end August 2011) NHS LANARKSHIRE QUALITY DASHBOARD Board Report October 2011 (Data available as at end August 2011) INTRODUCTION This paper provides a monthly quality dashboard for NHS Lanarkshire. This is in line with

More information

Issue 5: January 2015

Issue 5: January 2015 A trial to evaluate an extended rehabilitation service for stroke patients EXTRAS News Issue 5: January 2015 Happy New Year from the EXTRAS co-ordinating centre! Here is some more EXTRAS news to share.

More information

Winter/Surge Capacity Plan 1 st December 2013 to 31 st March Position as at September 2013

Winter/Surge Capacity Plan 1 st December 2013 to 31 st March Position as at September 2013 Winter/Surge Capacity Plan 1 st December 2013 to 31 st March 2014 Position as at September 2013 Contents 1. Introduction and background... 3 2. Demand and capacity... 4 2.1. Anticipated bed demand... 4

More information

The Royal Wolverhampton NHS Trust

The Royal Wolverhampton NHS Trust The Royal Wolverhampton NHS Trust Meeting Date: 3 th June 214 Trust Board Report Title: Executive Summary: Action Requested: Report of: Author: Contact Details: Resource Implications: Public or Private:

More information

Integrating Telemedicine into mental Health Care

Integrating Telemedicine into mental Health Care Integrating Telemedicine into mental Health Care learning from a Care Homes Vanguard Rachel Binks Nurse Consultant Digital & Acute Care Airedale NHS Foundation Trust Chris North Care Home Liaison Team

More information

Empowering information: the paperless workflow of digital archiving leads to a true single, digital health record

Empowering information: the paperless workflow of digital archiving leads to a true single, digital health record Agfa HealthCare s ECM stood out in a key respect: its ability to integrate all those orphaned modalities, to create a truly single solution. Colin Catt, Manager of Information Services Empowering information:

More information

Statement 2: Patients/carers are offered verbal and written information on VTE prevention as part of the admission process.

Statement 2: Patients/carers are offered verbal and written information on VTE prevention as part of the admission process. THROMBOSIS GROUP Venous thromboembolism (VTE) is a collective term referring to deep vein thrombosis (DVT) and pulmonary embolism (PE). VTE is defined by the following ICD-10 codes: I80.0-I80.3, I80.8-I80.9,

More information

Complaints, Litigation, Incident & PALS (CLIP) Summary Report Q2 July September 2009

Complaints, Litigation, Incident & PALS (CLIP) Summary Report Q2 July September 2009 Agenda 24/1 Public Board Meeting, 28 JAN 21 Complaints, Litigation, Incident & PALS (CLIP) Summary Report Q2 July September Presented by: Colin Johnston, Medical Director 1. Purpose The following CLIP

More information

MET CALLS IN A METROPOLITAN PRIVATE HOSPITAL: A CROSS SECTIONAL STUDY

MET CALLS IN A METROPOLITAN PRIVATE HOSPITAL: A CROSS SECTIONAL STUDY MET CALLS IN A METROPOLITAN PRIVATE HOSPITAL: A CROSS SECTIONAL STUDY Joyce Kant, A/Prof Peter Morley, S. Murphy, R. English, L. Umstad Melbourne Private Hospital, University of Melbourne Background /

More information

PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, February 2013 Terry Dentoni, RN, MSN, CNL, Interim Chief Nursing Officer

PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, February 2013 Terry Dentoni, RN, MSN, CNL, Interim Chief Nursing Officer PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, February 2013 Terry Dentoni, RN, MSN, CNL, Interim Chief Nursing Officer 1. 2320 RN Vacancy Rates for the Month of January 2013

More information

WAITING TIMES AND ACCESS TARGETS

WAITING TIMES AND ACCESS TARGETS NHS Board Meeting Tuesday 17 February 2015 Chief Officer (Acute Services) Board Paper No.15/08 WAITING TIMES AND ACCESS TARGETS Recommendation: The NHS Board is asked to note progress against the national

More information

Iain Patterson. Associate Workforce Director Homerton University Hospital NHS Foundation Trust

Iain Patterson. Associate Workforce Director Homerton University Hospital NHS Foundation Trust Iain Patterson Associate Workforce Director Homerton University Hospital NHS Foundation Trust Who we are? Who we are? North East London Sector 3,800 staff spread across Hackney and beyond c. 3,000 acute

More information

How To Make A Good Vascular Access Program Even Better. Thursday, April 14, Welcome to our Webinar: Presenters: Cindy Miller, RN

How To Make A Good Vascular Access Program Even Better. Thursday, April 14, Welcome to our Webinar: Presenters: Cindy Miller, RN Presenters: Cindy Miller, RN - The Renal Network Raynel Wilson, RN -The Renal Network -Julie Guss, RN -FMC Heart of Ohio Welcome to our Webinar: How To Make A Good Vascular Access Program Even Better -Heidi

More information

Bond University Medical Program. Surgery Rotation Clinician Guide

Bond University Medical Program. Surgery Rotation Clinician Guide Bond University Medical Program Surgery Rotation Clinician Guide YEAR 5 2018 Introduction Students in the final year of the Bond University Medical Program have 6 rotations to train in a broad array of

More information

Quality and Efficiency Support Team (QuEST) Directorate for Health Workforce and Performance

Quality and Efficiency Support Team (QuEST) Directorate for Health Workforce and Performance Quality and Efficiency Support Team (QuEST) Directorate for Health Workforce and Performance A Whole System Approach to Patient Flow for Scotland Our Quality Improvement Approach Jane Murkin Programme

More information

WAITING TIMES AND ACCESS TARGETS

WAITING TIMES AND ACCESS TARGETS NHS Board Meeting Tuesday 21 April 2015 Chief Officer (Acute Services) Board Paper No.15/17 WAITING TIMES AND ACCESS TARGETS Recommendation: The NHS Board is asked to note progress against the national

More information

An academic medical center is practicing wasteology to pare time, expense,

An academic medical center is practicing wasteology to pare time, expense, Quality improvement Practicing wasteology in the OR An academic medical center is practicing wasteology to pare time, expense, and hassle from its OR processes. Using lean thinking, the center is streamlining

More information

NHS WAITING TIMES IN WALES VOLUME 1 - THE SCALE OF THE PROBLEM

NHS WAITING TIMES IN WALES VOLUME 1 - THE SCALE OF THE PROBLEM NHS WAITING TIMES IN WALES VOLUME 1 - THE SCALE OF THE PROBLEM Report by the National Audit Office Wales on behalf of the Auditor General for Wales Published by the National Audit Office Wales and available

More information