7-8 September 2016 Sheraton Hotel & Towers Ho Chi Minh City, Vietnam
|
|
- Nigel Daniels
- 5 years ago
- Views:
Transcription
1 7-8 September 2016 Sheraton Hotel & Towers Ho Chi Minh City, Vietnam
2 2
3 Empower Hospital Quality Culture through Accreditation
4 About Vinmec Mission To deliver world class healthcare service. Vision To become the leading hospital chain in Vietnam with Vinmec trademark, provide customers with professional and comprehensive world class healthcare services, leading in quality and technology application, comparable to famous hospitals worldwide.
5 Goals and objectives of having accreditation 1. Promote patient safety and quality improvement 2. Improve organization performance 3. Promote recognition for excellence
6 Our accreditation journey Jun 2015 Dec 2014 Jan 2015 JCI mock survey Apr 2015 JCI actual survey Granted the status of ACCREDITED Apr 2014 Start applying JCI standards Conduct internal assessment
7 Vinmec International Hospital was the first general hospital in Vietnam achieved JCI accreditation in June 2015
8 Our journey towards excellence The accreditation process results in a positive corporate culture change, the spread and sustainability of quality improvement in Vinmec We believes that JCI accreditation is not an endpoint but an ongoing quality improvement journey
9 Leadership Checklist Build a safety culture Listen and support staff (e.g. Executive Patient Safety Walk rounds) Integrate risk management activities (e.g. pro active risk management) Promote reporting Involve patients/clients, families and the public Learn and share safety lessons Implement solutions to prevent harm Source: Charles Vincent,
10 Challenges and Obstacles Resistance to change Lack of resources Maintain quality standards and continuous improvement 10
11 Does accreditation make a difference? 11
12 Organizational and Structural Changes Commitment to quality from the top Reflect and nurture Culture of Safety Created structures and processes to monitor performance, problem identification and solving Investments in new technology and infrastructure to improve clinical delivery Develop and track hospital s and department s quality plans and measures 12
13 Practice Changes Establish uniform and evidence based clinical guidelines, protocols, pathways Education to clinical staff on safety measures, error reduction, infection prevention Promote patient engagement in their own care Created structures and processes to monitor performance, identify deficiencies, and implement solution 13
14 Staff training/education 14
15 Hospital safety newsletters 15
16 Improved Outcomes Improved process/operational efficiency Uniform process/policies Reduced errors, complications and cost Improved outcomes in quality measures Increased patient satisfaction and staff satisfaction Increased credibility and accountability Staff and hospital leaders are motivated to reinforced the quality improvement process 16
17 Percentage of surgeries with correctly conducted time out before the start of surgeries in OT (Oct 2014 Jul 2016) 100% 99% 99.6% 100.0% 98% 97% 96.5% 96% 95% 94%
18 Percentage of inpatients with completed initial assessment within 24 hours of admission (Oct 2014 Jul 2016) 100% 98.1% 98.4% 99.4% 99.7% 90% 80% 79.5% 79.3% 70% 60% 50% Doctor Nurse 18
19 Maintain continuous improvement Put quality high on the agenda Incorporate QI into Daily Routine Assure responsibilities and team expertise at departmental level Organize care pathways based on evidence of quality and safety interventions Conduct regular assessment and provide feedback (e.g. regular tracer activities) 19
20 Tracer activities A&E Patient initial assessment Verbal order Abbreviation Infection control, etc OT and Recovery Pre op assessment (inclusive of preanaesthesia assessment) Plan of care Consent Site marking, time out Recovery care, etc Inpatient Ward Initial Assessment Plan of care Medication Discharge plan, etc Discharge PFE Medication, etc 20
21 Value and impact of accreditation Delivering patient centered service based on international standards of safety and quality excellence Continuously improve the patient safety and quality of care Optimising hospital operational efficiency and effectiveness Organizational and personal learning
22 THANK YOU 22
Copyright, Joint Commission International. Tracer Methodology
Tracer Methodology 2 What is a Tracer? JCI s key assessment method Traces a real patient s journey through the hospital, using their record as a guide Along the path, JCI observes and assesses compliance
More informationLeveraging the Accountable Care Unit Model to create a culture of Shared Accountability
Leveraging the Accountable Care Unit Model to create a culture of Shared Accountability How we improved Patient Safety and Quality Outcomes at Northwest Hospital Our Journey to Shared Accountability Implementation
More informationOverview of Joint Commission International
Overview of Joint Commission International John J. Yoon, MBA Director Asia Pacific Joint Commission International Time table o 13:00-13:30 Introduction to JCI (30 min) o 13:30-14:40 Introduction to JCI
More informationStepWise Approach To Quality In Health Service Delivery-SafeCare. IHI Africa Forum February 2018
StepWise Approach To Quality In Health Service Delivery-SafeCare IHI Africa Forum February 2018 Quality of care in resource-restricted settings Gaps and challenges Licensing not enforced due to limited
More informationPatient safety in the NHS in England and the development of the Healthcare Safety Investigation Branch (HSIB)
Patient safety in the NHS in England and the development of the Healthcare Safety Investigation Branch (HSIB) Dr Mike Durkin NHS National Director of Patient Safety 11 May 2016 The NHS is big! Great potential
More informationSafety in Mental Health Collaborative
NHS Tayside Safety in Mental Health Collaborative Improving Safety in Mental Health Programme Aims supported by an Improvement Advisor: Dr Noeleen Devaney Support 4 UK organisations to: reduce harm improving
More informationNHS Awards 2013 Endoscopy Unit
NHS Awards 201 Endoscopy Unit 1. Storyboard Title Improving the quality of the patients experience of the endoscopy service: achieving full JAG accreditation in Bronglais District General Hospital utilising
More information2ab and 3cd. BTS Topic Selection:
2ab and 3cd. BTS Topic Selection: Meet Your Colleagues PG Pg. 3 Topic Selection Objectives By the end of this session you should be able to: List the reasons that topic selection is a critical factor in
More informationLeadership for quality improvement
Leadership for quality improvement @ELFT_QI qi.elft.nhs.uk qi@elft.nhs.uk What is the context within which we lead? What type of leadership behaviours are best suited for this context? Culture is a set
More informationNursing Documentation 101
Nursing Documentation 101 Module 5: Applying Knowledge Part I Handout 2014 College of Licensed Practical Nurses of Alberta. All Rights Reserved. Nursing Documentation 101 Module 5: Applying Knowledge Part
More informationCorporate Services Employment Report: January Employment by Staff Group. Jan 2018 (Jan 2017 figure: 1,462) Overall 1,
Corporate Services Employment Report: January Employment by Staff Group Jan (Jan 20 figure: 1,462) Jan % Overall 1,520 +58 +4.0% 8 Management (VIII+) 403 +52 4.8% Clerical & Supervisory (III to VII) 907
More informationQuality Management Program
Quality Management Program Public Safety Committee May 26, 2015 1 Purpose Establish a program where all paramedics are evaluated for completeness and accuracy in patient care documentation and clinical
More informationCSSD Vision on JCI Accreditation. Yaffa Raz, RN, BA, CSSD Manager Lady Davis Carmel Medical Center, Haifa, Israel
CSSD Vision on JCI Accreditation Yaffa Raz, RN, BA, CSSD Manager Lady Davis Carmel Medical Center, Haifa, Israel Haifa Healthcare Accreditation Hospital accreditation is an assessment process used by
More information7-8 September 2016 Sheraton Hotel & Towers Ho Chi Minh City, Vietnam
7-8 September 2016 Sheraton Hotel & Towers Ho Chi Minh City, Vietnam www.hospitalmanagementasia.com How to do public hospital reformation: The case of Indonesia public hospitals 1990 2015 Laksono Trisnantoro
More informationThe Multidisciplinary aspects of JCI accreditation
The Multidisciplinary aspects of JCI accreditation Saleem Kiblawi MD, FCCP, Physician consultant, Joint Commission International Oakbrook, Illinois USA Lebanese American University April 15, 2016 Beirut,
More informationInfluence of Patient Flow on Quality Care
Influence of Patient Flow on Quality Care Patients Waiting on Trolleys for an Inpatient Bed Patients who are Medically Fit to be discharged and cared for at Home with Support or in a Nursing Home or District
More informationJoint Commission International 6 th Edition: Hospital Standards. Governance, Leadership and Direction ( GLD )
Joint Commission International 6 th Edition: Hospital Standards Governance, Leadership and Direction ( GLD ) Governance, Leadership and Direction (GLD) Overview GLD Overview The term leaders is used to
More informationHIMSS Nicholas E. Davies Award of Excellence Case Study Nebraska Medicine October 10, 2017
HIMSS Nicholas E. Davies Award of Excellence Case Study Nebraska Medicine October 10, 2017 Nebraska Medicine $1.2 billion academic health system 8,000 employees More than 1,000 affiliated physicians Primary
More informationJoint Commission Update for Ambulatory Clinics
Joint Commission Update for Ambulatory Clinics Mary Beth McLellan, RN, BSN Manager of Clinical Operations Rapid City Regional Hospital Family Medicine Residency Program Objectives: Participants will understand
More informationOpen and Honest Care in your Local Hospital
Open and Honest Care in your Local Hospital Report for: Royal Wolverhampton NHS Trust January 2016 The Open and Honest Care: Driving Improvement Programme aims to support organisations to become more transparent
More informationChange Management at Orbost Regional Health
Change Management at Orbost Regional Health Our change management journey 1 Medication Change System Meds at Beds 2 The slightly exaggerated before process 3 Project Goals The purpose of the Meds at Beds
More informationHarm Across the Board Reporting: How your Hospital Can Get There
Harm Across the Board Reporting: How your Hospital Can Get There Presentation to KHA Annual Quality Conference March 19, 2014 Jackie Conrad RN, BSN, MBA Improvement Advisor Cynosure Health Objectives Upon
More informationLaguna Honda Lean Transformation. Laguna Honda Strategic Performance Management November 2017
Laguna Honda Lean Transformation Laguna Honda Strategic Performance Management November 2017 Background MAKE IT BETTER 4. 1. Performance Improvement FIX IT Do the work and make it happen 3. Create best
More informationNorthern Health - Acute Services. Evidence Based Practice Venous Thromboembolism Prevention
Northern Health - Acute Services Evidence Based Practice Venous Thromboembolism Prevention (VTE) Jeannette Kamar Christine Lamotte, Liam Carter Improving Patient Safety Preventing and Managing Venous Thromboembolism
More informationDartford and Gravesham NHS Trust. Susan Acott Chief Executive
Dartford and Gravesham NHS Trust Susan Acott Chief Executive A First in Kent Retired policeman Richard Oliver aged 59 was the first patient to be fitted with the EMBLEM, Subcutaneous Implantable Cardiac
More informationSheffield Teaching Hospitals NHS Foundation Trust
Sheffield Teaching Hospitals NHS Foundation Trust @seamlesssurgery Seamless Surgery Team Sheffield Teaching Hospitals NHS Foundation Trust July 2017 PROUD TO MAKE A DIFFERENCE PROUD TO MAKE A DIFFERENCE
More informationSPSP Medicines. Prepared by: NHS Ayrshire and Arran
SPSP Medicines Prepared by: NHS Ayrshire and Arran Medication Reconciliation: Story so far MR happening in primary care, acute adult, paediatrics and mental health Started in acute then mental health,
More informationQuality and Efficiency Support Team (QuEST) Directorate for Health Workforce and Performance
Quality and Efficiency Support Team (QuEST) Directorate for Health Workforce and Performance A Whole System Approach to Patient Flow for Scotland Our Quality Improvement Approach Jane Murkin Programme
More informationWinning at Care Coordination Using Data-Driven Partnerships
Idriz Limaj, LNHA, RN Chief Operating Officer Winning at Care Coordination Using Data-Driven Partnerships Session #166, February 22, 2017 1 Steven Littlehale, MS, GCNS-BC EVP & Chief Clinical Officer Speaker
More informationImproving Care, Delivering Quality Reducing mortality & harm in Welsh Ambulance Services NHS Trust
National Learning Session - 10 th June 2011 Improving Care, Delivering Quality Reducing mortality & harm in Insert name of presentation on Master Slide Reducing Mortality & Harm in the Welsh Ambulance
More informationGlobal Healthcare Accreditation Standards Brief 4.0
Global Healthcare Accreditation Standards Brief 4.0 for Medical Travel Services Effective June 1, 2017 Copyright 2017, Global Healthcare Accreditation Program All rights Version reserved. 4.0 No Reproduction
More informationPublic Trust Board Meeting 22 November 2011
Public Trust Board Meeting 22 November 2011 Title Lessons Learned Report Paper Ref 12 PURPOSE (X) Information Strategic Aim Business Plan Objective Approval Decision X 1.2, 3 Assurance X Discussion Purpose
More informationIntegrated Performance Report
Integrated Performance Report M12 March 2015 Presented by: Paul Bostock (Chief Operating Officer) Des Holden (Medical Director) Fiona Alsop (Chief Nurse) Paul Simpson (Chief Financial Officer) An Associated
More informationPerformance Improvement Bulletin
SPECIAL DELIVERY UNIT/ NATIONAL TREATMENT PURCHASE FUND Issue No.1 08/12 Performance Improvement Bulletin Featured Work underway - Maximum Waiting Time Targets 2 Case Study No. 1 Galway & Roscommon University
More informationNewsletter. Dear Patient, PATIENT and VISITOR
2017 Issue 1 PATIENT and VISITOR Newsletter Dear Patient, I would like to officially welcome you to St. Vincent s University Hospital (SVUH). This dedicated patient newsletter will tell you everything
More informationAGENDA. Introduction and Executive Leadership Year in Review Environment of Care Report and Policy Approvals
AGENDA Introduction and Executive Leadership Year in Review Environment of Care Report and Policy Approvals San Francisco General Hospital and Trauma Center Executive Leadership Roland Pickens, Interim
More informationWorkflow. Optimisation. hereweare.org.uk. hereweare.org.uk
Workflow Optimisation Dr. Paul Deffley & Jaivir Pall Clinical Lead & Commercial Lead About Here Not-for-profit social enterprise Membership organisation (our members are local GPs, Practice Managers, Practice
More informationQuality Improvement Plan (QIP) Narrative for Health Care Organizations in Ontario
Quality Improvement Plan (QIP) Narrative for Health Care Organizations in Ontario 4/1/2014 This document is intended to provide health care organizations in Ontario with guidance as to how they can develop
More informationTOP 10 IDEAS TO INVOLVE ALL STAFF IN ADVANCING EXCELLENCE
TOP 10 IDEAS TO INVOLVE ALL STAFF IN ADVANCING EXCELLENCE Advancing Excellence Long-Term Care Collaborative (AELTCC) is a not-for-profit organization made up of over 30 national stakeholders involved with
More informationStrategies to Reduce Readmissions, Sepsis, and Health-Care Associated Infections
C10 This presenter has nothing to disclose Strategies to Reduce Readmissions, Sepsis, and Health-Care Associated Infections David Renfro, MS, RN NE BC Kelly Farnam, BSN, RN Gloria Martinez, MS, RN, NEA
More informationLeroy Edozien. Consultants - Obstetrics & Gynaecology St Mary s Hospital, Manchester, UK
Leroy Edozien Consultants - Obstetrics & Gynaecology St Mary s Hospital, Manchester, UK Introduction Clinicians fundamental principle: first do no harm 1 in every 10 patients suffers a medical accident
More informationTargeted Solutions Tools
TARGETED SOLUTIONS TOOL NOW AVAILABLE FOR OUR INTERNATIONAL CUSTOMERS! Joint Commission Center for Transforming Healthcare Targeted Solutions Tools Hand Hygiene Safe Surgery Hand-off Communications Preventing
More informationA new integrated model for Care Homes from Walsall CCG/Healthcare NHS Trust
A new integrated model for Care Homes from Walsall CCG/Healthcare NHS Trust Sally Roberts - Director of Governance, Quality & Safety. Walsall CCG Katie Welborn Advanced Nurse Practitioner- Walsall Healthcare
More informationEnhancing Patient Quality and Safety with Compliance
Enhancing Patient Quality and Safety with Compliance April 23, 2013 John Kalb, JD, CCEP, CHPC Operational Excellence Executive/ Compliance Officer Kootenai Health Content A successful compliance program
More informationPatient Safety: 10 Years Later Why is Improvement So Hard? Patient Safety: Strong Beginnings
Patient Safety: 10 Years Later Why is Improvement So Hard? G. Ross Baker, Ph.D. Institute of Health Policy, Management & Evaluation University of Toronto 3 November 2014 Patient Safety: Strong Beginnings
More informationSafety Measurement, Monitoring & Strategies
Safety Measurement, Monitoring & Strategies Jonkoping Microsystem Festival Scientific Day March 2016 Charles Vincent Professor of Psychology University of Oxford Lead Oxford AHSN Patient Safety Collaborative
More informationThe International Patient Safety Goals
The International Patient Safety Goals Updated for 6 th edition Hospital Standards The International Patient Safety Goals What are The International Patient Safety Goals (IPSG)? Required as of 1 st January
More informationQuality Management Report 2017 Q2
Quality Management Report 2017 Q2 Quality Management Program CMS STAR Ratings Member Satisfaction (CAHPS & HOS) HEDIS Risk Adjustment DHS Member Incident Reporting Member Satisfaction Surveys Pay for Performance
More informationSafer Nursing and Midwifery Staffing Recommendation The Board is asked to: NOTE the report
To: Board of Directors Date of Meeting: 26 th July 20 Title Safer Nursing and Midwifery Staffing Responsible Executive Director Nicola Ranger, Chief Nurse Prepared by Helen O Dell, Deputy Chief Nurse Workforce
More informationOpen and Honest Care in your Local Hospital
Open and Honest Care in your Local Hospital The Open and Honest Care: Driving Improvement programme aims to support organisations to become more transparent and consistent in publishing safety, experience
More informationE - 7 Day Services. David McDonald, Service Improvement Lead, Whole System Patient Flow Improvement Programme
E - 7 Day Services David McDonald, Service Improvement Lead, Whole System Patient Flow Improvement Programme 1 2 Seven day Rehabilitation service at the Golden Jubilee National Hospital Christine Divers
More informationKey Steps in Creating & Sustaining Excellence
Key Steps in Creating & Sustaining Excellence 1. Create a context for excellence 2. Enroll others (starting with leaders) in the vision for excellence 3. Create alignment, ownership and transparency to
More informationIdentifying Errors: A Case for Medication Reconciliation Technicians
Organization: Solution Title: Calvert Memorial Hospital Identifying Errors: A Case for Medication Reconciliation Technicians Program/Project Description and Goals: What was the problem to be solved? To
More informationBoard of Director s Meeting
Board of Director s Meeting Meeting Date: 15 November 212 Agenda item: 6.1 Title: Purpose: Summary: Recommendation: Author: Presented by: QUALITY AND PATIENT SAFETY ASSURANCE COMMITTEE To provide an exception
More informationAyrshire and Arran NHS Board
Paper 12 Ayrshire and Arran NHS Board Monday 9 October 2017 Planned Care Performance Report Author: Fraser Doris, Performance Information Analyst Sponsoring Director: Liz Moore, Director for Acute Services
More information1. November RN VACANCY RATE: Overall 2320 RN vacancy rate for areas reported is 12.5%
PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, December 2013 Terry Dentoni, RN, MSN, CNL, Interim Chief Nursing Officer 1. November 2013-2320 RN VACANCY RATE: Overall 2320 RN
More informationPERFORMANCE IMPROVEMENT REPORT
PERFORMANCE IMPROVEMENT REPORT First Quarter Fiscal Year 214 October-December, 213 Daniel Coffey, CEO 1 Executive Summary The Quarterly Performance Improvement Report summarizes the measures used to monitor
More informationCOMMITTEE REPORTS TO THE BOARD
Item # 9 F i COMMITTEE REPORTS TO THE BOARD To From South East LHIN Board Members Quality Committee Reviewed by Quality Committee Committee Members of the Committee were given the opportunity to review
More informationHealthcare quality lessons from the best small country in the world
Healthcare quality lessons from the best small country in the world Scotland and Canada Scotland 5.5 Million people Scottish Politics Scottish Politics Devolution - 1997 Scottish National Party minority
More informationIMPROVING TRANSITIONS FROM ACUTE CARE TO REHAB: SPREADING CHANGE ACROSS GTA HOSPITAL SITES FOR PATIENTS POST-HIP FRACTURE
IMPROVING TRANSITIONS FROM ACUTE CARE TO REHAB: SPREADING CHANGE ACROSS GTA HOSPITAL SITES FOR PATIENTS POST-HIP FRACTURE GTA Rehab Network Charissa Levy, Sharon Ocampo-Chan, Donna Renzetti October 2016
More informationImplementing Medicaid Behavioral Health Reform in New York
Redesign Medicaid in New York State Implementing Medicaid Behavioral Health Reform in New York HIV Health and Human Services Planning Council of New York March 19, 2014 Agenda Goals Timeline BH Benefit
More informationInfluence of Patient Flow on Quality Care
Influence of Patient Flow on Quality Care Patients Waiting on Trolleys for an Inpatient Bed Patients who are Medically Fit to be discharged and cared for at Home with Support or in a Nursing Home or District
More informationWalk through a QAPI Project
Walk through a QAPI Project Quality Assessment to Performance Improvement Sandra Jones, CASC, CHPRM, LHRM, CHCQM, FHFMA Sjones@aboutascs.com 1 Types of Quality Measures Outcomes Measures results of care
More informationCalifornia Academy of Family Physicians Diabetes Initiative Care Model Change Package
California Academy of Family Physicians Diabetes Initiative Care Model Change Package Introduction The Care Model (CM) is a unique and proven approach for implementing proactive strategies that are responsive
More informationImproving HCAHPS with a Culture of Quiet St. Francis Hospital (Puget Sound)
Improving HCAHPS with a Culture of Quiet St. Francis Hospital (Puget Sound) Problem: Surveys showed that the noise level made it difficult for patients to rest. Innovation: Implemented a culture of quiet.
More informationFrom Implementation to Optimization: Moving Beyond Operations
From Implementation to Optimization: Moving Beyond Operations Session 260, March 8, 2018 Scott Aikey, Sr. Director, Core Clinical Applications Children s Hospital of Philadelphia 1 Conflict of Interest
More informationof Trauma Assembly 28 th Page 1
Eastern Association for the Surgery of Trauma 28 th Annual Scientific Assembly Sunrise Session 11 Preparing for the Next War: Pivotal Military Civilian Relationships January 16, 215 Disney s Contemporary
More informationStandardising Acute and Specialised Care Theme 3 Governance and Approach to Hospital Based Services Strategy Overview 28 th July 2017
Standardising Acute and Specialised Care Theme 3 Governance and Approach to Hospital Based Services Strategy Overview 28 th July 2017 Background Theme 3 builds upon previous key strategic commissioning
More informationPatient and Family Engagement University Hospitals Health System Cleveland, Ohio
Patient and Family Engagement University Hospitals Health System Cleveland, Ohio Chrissie Blackburn, MHA Principal Advisor, Patient and Family Engagement University Hospitals & University Hospitals Cleveland
More informationAnthony Delitto, PT, Ph.D, FAPTA. Philadelphia, PA
Implementing EBP: It s Time We Paid Attention to Measuring Clinical i l Performance Anthony Delitto, PT, Ph.D, FAPTA November 2, 2009 Philadelphia, PA Pontiac Assembly Line 1970 Grand Prix Performance
More informationGRANTS.GOV Updates Federal Demonstration Partnership Meeting. Presented by Grants.gov September 7, 2017
GRANTS.GOV Updates Federal Demonstration Partnership Meeting Presented by Grants.gov September 7, 2017 RELEASE UPDATE 09/06/2017 GRANTS.GOV Updates Federal Demonstration Partnership JAD Meeting Slide 2
More informationNational Programme to Prevent Central-Line Associated Bacteraemia. Project Charter October 2011 to April 2013
National Programme to Prevent Central-Line Associated Bacteraemia Project Charter October 2011 to April 2013 1. Overview Central-Line Associated Bacteraemia (CLAB) prevention is one of the most important
More informationBOARD OF DIRECTORS PAPER COVER SHEET. Meeting Date: 1 st December 2010
BOARD OF DIRECTORS PAPER COVER SHEET Meeting Date: 1 st December 2010 Agenda Item: 9 Paper No: E Title: Management of Pressure Ulcers Purpose: For Information Summary: This paper provides a report on the
More informationMeaningful Use: A Practical Approach. CSO HIMSS Spring Conference 2013
CSOHIMSS 2013 Slide 0 May 17 th, 2013 Meaningful Use: A Practical Approach Jay Brown Sr. VP & CIO, UC Health Rick Haucke Manager, IS&T, PMO, UC Health Ajay Sharma FHIMSS, Sr. Manager, Sogeti USA, LLC CSO
More informationNHS LANARKSHIRE QUALITY DASHBOARD Board Report October 2011 (Data available as at end August 2011)
NHS LANARKSHIRE QUALITY DASHBOARD Board Report October 2011 (Data available as at end August 2011) INTRODUCTION This paper provides a monthly quality dashboard for NHS Lanarkshire. This is in line with
More informationDischarge and Follow-Up Planning. Presented by the Clinical and Quality Team
Discharge and Follow-Up Planning Presented by the Clinical and Quality Team After today s training you will be able to: Identify and summarize important information about discharge planning Have adequate
More information4/9/2016. The changing health care market THE CHANGING HEALTH CARE MARKET. CPAs & ADVISORS
CPAs & ADVISORS experience support // ADVANCED PAYMENT MODELS: CJR Eric. M. Rogers MEd. RT(R) Managing Consultant The changing health care market THE CHANGING HEALTH CARE MARKET HHS goal of 30% of traditional
More informationWorking in partnership to improve the identification and treatment of sepsis
Identifying and Tackling Sepsis in Healthcare Tuesday 25 th April 2017 Working in partnership to improve the identification and treatment of sepsis Tracy Broom Associate Director Wessex Patient Safety
More informationCAMDEN CLARK MEDICAL CENTER:
INSIGHT DRIVEN HEALTH CAMDEN CLARK MEDICAL CENTER: CARE MANAGEMENT TRANSFORMATION GENERATES SAVINGS AND ENHANCES CARE OVERVIEW Accenture helped Camden Clark Medical Center, (CCMC), a West Virginia-based
More informationSelect the correct response and jot down your rationale for choosing the answer.
UNC2 Practice Test 2 Select the correct response and jot down your rationale for choosing the answer. 1. If data are plotted over time, the resulting chart will be a (A) Run chart (B) Histogram (C) Pareto
More informationEmergency Response Planning: Crisis Management for Hazardous Environments
Emergency Response Planning: Crisis Management for Hazardous Environments Page 1 of 6 Why Attend The sheer range of potential incidents and emergencies that can disrupt or even stop production are increasing.
More informationQuality Management and Accreditation
Quality Management and Accreditation Lina Mekawi, RPh, MS Epidemiology, CPHQ, Senior Quality Analyst, Quality, Accreditation and Risk Management Department, AUBMC November 2017 Disclosure Slide I, Lina
More informationMHP Work Plan: 1 Behavioral Health Integrated Access
PROGRAM INFORMATION: Program Title: Youth Wellness Center Provider: Department of Behavioral Health Program Description: The Department of Behavioral Health (DBH) Youth Wellness Center is designed to improve
More informationScrubbing down on Surgical Site Infections: Decreasing the incidence of surgical site infections in children
Scrubbing down on Surgical Site Infections: Decreasing the incidence of surgical site infections in children Tiffany Trenda, DO PGY2, Jessie Allen, DO PGY2, Elizabeth Mack, MD MS, Chris Hydorn, MD, Lori
More informationEnsuring quality outcomes
Annual integrated report 20 64 Ensuring quality outcomes Over the past five years we have built an integrated quality management system that drives quality improvement across all Netcare divisions. More
More informationBOROUGH OF ROSELLE PUBLIC NOTICE ANNUAL NOTICE OF CALENDAR YEAR 2018 WORKSHOP SESSIONS, PRE-AGENDA MEETINGS AND REGULAR MEETINGS
BOROUGH OF ROSELLE PUBLIC NOTICE ANNUAL NOTICE OF CALENDAR YEAR 2018 WORKSHOP SESSIONS, PRE-AGENDA MEETINGS AND REGULAR MEETINGS BE IT RESOLVED, by the Mayor and Borough Council of the Borough of Roselle,
More informationThe Hospital Transfer Pathway. The Red Bag Initiative: Guide to Implementation
` The Hospital Transfer Pathway The Red Bag Initiative: Guide to Implementation Foreword The Health Innovation Network, the Academic Health Science Network for South London is working with Boroughs across
More information10/19/2017 ILLUMINATING PRACTICE POTENTIAL THROUGH CREATING A CARING ENVIRONMENT NURSE SAVED MY LIFE CENTERING GREETINGS & OBJECTIVES
CENTERING ILLUMINATING PRACTICE POTENTIAL THROUGH CREATING A CARING ENVIRONMENT GREETINGS & OBJECTIVES 1. Personal holistic journey 2. Organizational holistic journey 3. AHNA journey Reflections, Examples
More informationEnhancing Communication Skills: A Catalyst for Organizational Cultural Transformation Presented by William Maples, MD, Chief Medical Officer,
Enhancing Communication Skills: A Catalyst for Organizational Cultural Transformation Presented by William Maples, MD, Chief Medical Officer, Professional Research Consultants and Executive Director, The
More informationimprove access to quality primary healthcare services in Nigeria
improve access to quality primary healthcare services in Nigeria Our vision was to create the largest integrated healthcare provider in the country through a captive network of clinics which would constitute
More informationOntario Shores Journey to EMRAM Stage 7. October 21, 2015
Ontario Shores Journey to EMRAM Stage 7 October 21, 2015 ICE BREAKER Agenda System overview & pervasiveness of use Review Clinical Practice Guideline implementation Discuss Patient Portal implementation
More informationKentucky Sepsis Summit. August 2016
1 Kentucky Sepsis Summit August 2016 St. Elizabeth Healthcare About Us: - 7 facilities & over 1200 licensed beds - Serving the NKY/Cincinnati Region in: - Orthopedic Care - Heart and Vascular Institute
More informationBoard Briefing. Board Briefing of Nursing and Midwifery Staffing Levels. Date of Briefing January 2018 (December 2017 data)
Board Briefing Board Briefing of Nursing and Midwifery Staffing Levels Date of Briefing January 2018 (December 2017 data) This paper is for: Sponsor: Chief Nurse- Dame Eileen Sills (DBE) Decision Author:
More informationCase Study: Cass Regional Medical Center
Case Study: Cass Regional Medical Center CASS REGIONAL MEDICAL CENTER, A COUNTY HOSPITAL SERVING BOTH SUBURBAN AND RURAL COMMUNITIES, PURCHASED A NEW NURSE CALL PLATFORM TO SUPPORT THEIR GOALS TO IMPROVE
More informationTCLHIN Standardized Discharge Summary
TCLHIN Standardized Discharge Summary ehealth Conference June 4, 2014 Kara Kitts Quality Improvement Manager St. Michael s Hospital Ontario Healthcare System 14 Local Health Integration Networks (LHINs)
More informationNHS Nursing & Midwifery Strategy
Colchester Hospital University NHS Foundation Trust NHS Nursing & Midwifery Strategy 2015-2018 Foreword Caring with Pride is our three-year Nursing & Midwifery Strategy for Colchester Hospital University
More informationAnalysis of Incurred Claims Trend and Provider Payments
Analysis of Incurred Claims Trend and Provider Payments Board of Trustees Meeting May 24, 2013 Presentation Overview Trends in Incurred Claims Paid through March 31, 2013 Per Member Per Month (PMPM) By
More informationExecutive Director s Report: Customer Experience Update
Executive Director s Report: Customer Experience Update Board of Directors Meeting, November 12, 215 Seconds Calls Service Center Performance 2, 18, 16, 14, 12, 1, 8, 6, 4, 2, Calls Offered Jan 215 Sept
More informationSetting the Standards- Safeguarding our Patients
Inaugural IMSN Conference 1 st Oct 2010 - Networking for safety Setting the Standards- Safeguarding our Patients June O Shea and Paul Tighe A hospital is no place to be sick Samuel Goldwyn Outline Introduction
More informationSUMMARY OF INDICATOR CHANGES FOR VERSION 3 INTELLIGENT MONITORING REPORTS Acute and Specialist NHS Trusts 23 June Final Draft, Subject to Change
Never Event incidence Yes: 01 May 2013-30 Apr 2014 Incidence of Clostridium difficile (C.difficile) Incidence of Meticillin-resistant Staphylococcus aureus (MRSA) Dr Foster Intelligence: Mortality rates
More information