Preparing Your Water Park for a Successful and Safe 2016 Opening Day

Transcription

1 Preparing Your Water Park for a Successful and Safe 2016 Opening Day March 23, 2016

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3 The Webinar Will Begin Shortly Registrants can earn 1 credit hour towards IAAPA Certification by participating in this webinar Details can be found at:

4 Preparing Your Water Park for a Successful and Safe 2016 Opening Day March 23, 2016

5 Asking Questions during the Webinar

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8 Registrants can earn 1 credit hour towards IAAPA Certification by participating in this webinar Details can be found at:

9 Preparing Your Water Park for a Successful and Safe 2016 Opening Day March 23, 2016

10 Presenters Eric Chet Jacobson Sr. VP & COO National Aquatic Safety Company (NASCO) Experience Has worked in Aquatics for over 35 years in Operations and Aquatic Safety Training Conducts over 50 inspections each year at various waterparks and aquatic facilities throughout the country

11 Presenters Joe Stefanyak Director, Jeff Ellis & Associates, Inc. Experience 25 years with Kennywood Entertainment Operations Director over both hard rides and waterparks Last 7 years as consultant with E&A

12 Presenters Jody Kneupper General Manager Wet n Wild Splashtown Houston, Texas Experience Has worked in Aquatics for over 25 years in Operations and Aquatic Safety Training Chair of the IAAPA Water Park Committee

13 PREPARING FOR A SMOOTH OPENING DAY AND A WELL-MANAGED SEASON Pre-season Inspection More than just a checklist MAHC Compliance Preparation What really matters Reviewing and Updating Plans The often overlooked items that really are important

14 Presenter Eric Chet Jacobson

15 Waterpark Pre-Season Checklist Equipment & Maintenance A Pre-Season Attraction/Ride/Water Slide Inspection is encouraged; it May be required by State/Local officials These Inspections should already be on your calendars Inspections are beneficial in many ways Identifying maintenance concerns prior to opening Revisit operational procedures and processes In situations where the inspector sees the attraction in operation it allows for Opening Day operations weeks prior to Actual Opening Day Forecasting future repairs Demonstrates a pro-active stance towards safety Ride Commissioning for New Attractions

16 Waterpark Pre-Season Inspections - Identification of Concerns

17 Waterpark Pre-Season Inspection - Operational Procedures and Processes

18 Waterpark Pre-Season Inspection Operating Procedures and Policies - Signage

19 Waterpark Pre-Season Inspection - Opening Day Ready

20 Waterpark Pre-Season Inspection - Forecast Future Repairs & Maintenance

21 Demonstrate a Pro-Active Stance towards Safety Additional Pair of Eyes is always helpful Ask introspective questions Why do we do it that way? Has technology changed? Is there a better way? Has there been any incidents that need to be addressed? Has there been any changes in laws or Guest expectations? Americans with Disability Act Issues Changes initiated by Manufacturers Can I use a GoPro?

22 Ride Commissioning for New Attractions Tests that reinforce the standards prescribed by the manufacturer. Requires a sufficient number of riders of various sizes participate on the attraction and record the outcome of these rides Demonstrates the owner/operators knowledge of proper ride operation Documents that this ride/attraction met the manufacturer s ride guidelines

23 Presenter Joe Stefanyak

24 MAHC Section 4 New Construction and Substantial Alterations Section 4.1 Plan Submittal Substantial Alteration means the alteration, modification, or renovation of an aquatic venue (for outdoor aquatic facilities) or indoor aquatic facility (for indoor aquatic facilities) where the total cost of the work exceeds 50% of the replacement cost of the aquatic venue (for outdoor aquatic facilities) or indoor aquatic facility (for indoor aquatic facilities). Non-Substantial Alterations The AQUATIC FACILITY operator shall consult with the AHJ to determine if new or modified plans must be submitted for plan review and approval for other non-substantial ALTERATIONS proposed. Section Plan Approval The approval shall also state that it is independent of all other required approvals such as Building, Zoning, Fire, Electrical, Structural, and any other approvals as required by local or state law or CODE and the applicant must separately obtain all other required approvals and permits.

25 MAHC Section 4 New Construction and Substantial Alterations Sub-sections Address Each of These: Give everything the once over Venues/Features Filtration/Disinfection/Circulation Decks/Markings/Signage Safety/Lifeguard Equipment/Communication Equipment/PPE/Life-jackets Facility Related (Non-Aquatic includes SDS & Personnel Records) Document, Document, Document Arrange for Third Party Inspections Microbiological Testing Ride Commissioning AHJ Inspections Consultants/Manufacturers/Suppliers

26 MAHC Section 5 Facility Operation & Maintenance Operating Permits New Attraction and/or Existing Attractions Posted According to AHJ Inspection May Be Necessary Variances In Writing Proper Forms Approval

27 MAHC Section 5 Facility Operation & Maintenance Preventative Maintenance Plan Written Plan for Each Venue Includes: Inspection Maintenance Replacement Schedules Equipment Inventory for Each Venue Equipment Manuals/Written Document Glare Evaluation Facility Assessment Lifeguard Station Assessment

28 MAHC Section 6 Policies and Management Staff Training Chemical Storage, Use, or Handling QUALIFIED OPERATORS/Maintenance Staff/QUALIFIED LIFEGUARD/Others PPE/Spill Procedure/OSHA Requirements/SDS Written Training Plan & Exposure Control Plan (OSHA )

29 MAHC Section 6 Policies and Management Qualified Operator Training 6.1 Qualified Operator means an individual responsible for the operation and maintenance of the water and air quality systems and the associated infrastructure of the aquatic facility Qualifications & Certifications QUALIFIED OPERATORS shall complete an AHJ approved course Possess current certificate documenting completion Available for review

30 MAHC Section 6 Policies and Management Facility Staffing Plan 6.3 Qualified Operator On-Site or within 2 hours in almost all cases & Contracted with weekly visits On-site RESPONSIBLE SUPERVISOR Individual on-site that is responsible for water treatment operations when a qualified operator is not on-site at an aquatic facility. RS Training in-house with appropriate documentation

31 MAHC Section 6 Policies and Management Qualified Lifeguard Training 6.2 QUALIFIED LIFEGUARD Course Certification Pre-Service Training In-Service Training Documentation of each available for review Written Plan outlining and defining pre-service and in-service training

32 MAHC Section 6 Policies and Management Facility Staffing Plan Qualified LG Required if standing water and any New construction 5 feet deep Venue allows unsupervised children under 14 Being used by youth/childcare/school groups Training: swimming/sports/lifeguard/exercise/lessons Any point 30 feet from deck Current or Wave Action Slide Landing Pools Guest enter water from any height above deck

33 MAHC Section 6 Policies and Management Aquatic Supervisor Training Qualified Lifeguard Supervisor means an individual responsible for the oversight of lifeguard performance and emergency response at an aquatic facility Qualifications & Certifications QUALIFIED LIFEGUARD SUPERVISORS shall complete an AHJ approved course Possess current certificate documenting completion Documentation of each available for review Pre-service and In-service training

34 MAHC Section 6 Policies and Management Facility Staffing Plan 6.3 Staff Management Qualified Supervisor required if 2 or more Lifeguards Can not supervise while guarding Well defined responsibilities

35 MAHC Section 6 Policies and Management Facility Staffing Plan 6.3 SAFETY PLAN Zone of Patron Surveillance Design/Documentation Direct line of sight view of entire Zone 20 seconds to farthest point Positioning Additional responsibilities Entire Venue covered

36 MAHC Section 6 Policies and Management Facility Staffing Plan 6.3 SAFETY PLAN Rotation Plan All zones included Alternation of Task 60 minutes Maintain coverage throughout process

37 MAHC Section 6 Policies and Management Facility Staffing Plan 6.3 SAFETY PLAN Safety Staffing Plan EAP Biohazard Action Plan Pre-Service Training Plan In-Service Training Plan

38 MAHC Section 6 Policies and Management Facility Staffing Plan 6.3 SAFETY TEAM Staffing Plan Designates Who Will Identify/Communicate health & safety hazards Mitigate hazards Closure AHJ Interface Maintain water/air quality Enforce rules/regulations Respond to emergencies Supervision of Safety Team Conduct Pre-Service evaluations Conduct In-Service training

39 Presenter Jody Kneupper

40 The EAP & Crisis Communication Plan If you need help starting: IAAPA Crisis Communications Plan Template Exclusive Facility Member Benefit Available to All members - Free To order request to pressoffice@iaapa.org See more at: FEMA has free resource information at Ready.gov OSHA has an EAP checklist and other resources available at

41 Review and Update The EAP & Crisis Communication Plan Review Update Each year prior to opening Content pieces such as: Contact List Information changes for the Crisis Team/Safety Team (new personnel or new cell phone numbers) External contact names and numbers Example: CHEMICAL SPILL CONTACTS Harris County Hazmat Team 911 Poolsure (Chemical Spills 24 hrs.) TCEQ Spill Hot Line TCEQ Region 12 Office

42 The EAP & Crisis Communication Plan Review and Update (cont d) Review the entire plan with members of the Crisis Team/Safety Team Review the procedures for updating your website or other social media sites Update your Press contact list Review and Update your Press Releases/Planned Statements Update your Company Fact Sheet (prices/ rides / etc.) Update your Hazards Assessment (new chemicals or storage)

43 The EAP & Crisis Communication Plan Some often over looked elements of the Plan: Review procedures for verifying status of all staff in the event of an evacuation or incident Create an off-site location in the event of an evacuation and meet with off-site management to discuss your plan Create a shelter in place plan Talk to your insurance provider about your business interruption coverage

44 The EAP & Crisis Communication Plan Some often over looked elements of the Plan: Review Your Cyber-Security Plan Password procedures/anti-virus software/ Firewalls/Computer Back up procedures Take pictures of your signs at the start of the season update as needed Mass Notification Software: Call Multiplier or Code Red As little as $7/mo., or as needed

45 Practice Your Plan The EAP & Crisis Communication Plan Plan A Drill To Test Your Plan Drill Often Evaluate Performance Make Changes As Needed Practice the tough questions with the Spokespersons Contact the IAAPA Communications Team for assistance: 24-Hour Hotline (Member and Press) /

46 Questions? Eric Chet Jacobson Contact: Jody Kneupper Contact: Joe Stefanyak Contact: