Cook County Health & Hospitals System. Special Board Meeting Friday, September 16, 2011

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1 Cook County Health & Hospitals System Preliminary i FY2012 Budget CCHHS Board of Directors Special Board Meeting Friday, September 16, 2011

2 Strategic Plan - VISION 2015 Mission To deliver integrated health services with dignity and respect regardless of a patient s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies which promote and protect the physical, mental and social well being of the people of Cook County. Vision 2015 In support of its public health mission, CCHHS will be recognized locally, regionally, and nationally and by patients and employees as a progressively evolving model for an accessible, integrated, patientcentered, and fiscallyresponsible healthcare system focused on assuring high-quality care and improving the health of the residents of 2 2 Cook County. Core Goals I. Access to Healthcare Services II. Quality, Service Excellence & Cultural Competence III. Service Line Strength IV. Staff Development V. Leadership & Stewardship Strategic Initiatives Eliminate System access barriers at all delivery sites. Designate and develop strategically-located sites for development of comprehensive outpatient services. Evaluate optimal long-term development of Provident, Oak Forest, and ACHN sites. Develop an integrated, System-wide approach and supportive infrastructure for patient-centered care coordination. Implement a program of continuous process improvement: patient care quality, safety, and outcomes. Develop a comprehensive program to instill cultural competency. Develop/strengthen clinical service lines in key disciplines based on patient t population needs. Pursue mutually beneficial partnerships with community providers. Assure the provision of the Ten Essentials of Public Health. Implement a full range of initiatives to improve caregiver/employee satisfaction. Focus on effective recruiting and retention processes. Develop a robust program for in-service education and professional skill building. Foster leadership development and succession planning. Develop long-term financial plans and sustaining funding. Hold Board and management leadership accountable to agreed-upon performance targets.

3 Strategic Plan: Vision 2015 Five Core Goals I. Significantly improve access. II. Substantially enhance quality, service excellence, and cultural competence. III. Build upon clinical strengths. IV. Invest in employee and staff development. V. Assure strong leadership. 33

4 Strategic Plan: Vision 2015-Year One FY2011 Preliminary Budget Assumptions Shift from inpatient to outpatient services at Oak Forest while establishing a Regional Outpatient Center. Maintain smaller number of inpatient beds at Provident Hospital while establishing a Regional Outpatient ti t Center. Grow outpatient services county wide. Expand specialty care services at selected sites. Improve infrastructure to enhance services for our patients. Improve employee satisfaction, recruitment and retention, and employee development and education. 4 6

5 Strategic Plan: Vision 2015-Year One FY2011 Accomplishments Consolidated to one Patient Management and Patient Accounting system Material transformation in Patient Accounting and Rev Cycle improvement Converting of Oak Forest Hospital to a Regional Outpatient Center (Oak Forest Health Center Campus) Commenced the conversion of Provident Hospital to a Regional Outpatient Center with a 25 bed low acuity unit Began replacement of imaging technology throughout the system Completing staff reduction and relocations Awarded ACHN Joint Commission and other clinical accreditations 5 7

6 Strategic Plan: Vision 2015-Year Two FY 2012 Preliminary Budget Assumptions John H. Stroger Jr. Hospital Continue to work toward hospital operational efficiency Invest in improving service delivery, quality patient care and patient safety initiatives Continue to build the selected service lines in Maternal Child Health Services, ER/Trauma and Surgical Services Implementing Pre-processing Center for scheduling, CareLink, intake improvement Implement Physician Billing Implement Managed Care contracts t 6 9

7 Strategic Plan: Vision 2015-Year Two FY 2012 Preliminary Budget Assumptions Provident Hospital Expand outpatient surgical services to increase system-wide capacity Expand GYN surgical services Add GI services Expand pre-processing processing center concept Build partnerships with FQHCs to increase referral opportunities for subspecialties Implement physician i billing Sustain operational efficiencies 7 10

8 Strategic Plan: Vision 2015-Year Two FY 2012 Preliminary Budget Assumptions Oak Forest Health Center Continue immediate care center 24/7 coverage Expand primary care services Add pain management and urology services Renovate E building Expand digital imaging environment Obtain CON designation as an Ambulatory Surgery Center 8 11

9 Strategic Plan: Vision 2015-Year Two FY 2012 Preliminary Budget Assumptions ACHN Implement primary care strategy to support managed care contracting Expand specialty services at Oak Forest and Provident Implement physician billing Implement pre-processing center, CareLink and centralized scheduling Continue to focus on improving customer service 9 11

10 Strategic Plan: Vision 2015-Year Two FY 2012 Preliminary Budget Assumptions Office of the Chief Health Administrator Pharmacy, Information Technology, Patient Accounts, Legal, Compliance, Internal Audit, System Administration, Finance and Human Resources Major system contracts including PWC and IT support 10

11 Strategic Plan: Vision 2015-Year Two FY 2012 Preliminary Budget PWC Impact Statement of Work ACHN/Core Cermak Operations Physician Funding & Effort Public Health Revenue Cycle Cerner/Siemens Reengineering Supply Chain Revenue Cycle Benefit Staff Augmentation 11 16

12 Strategic Plan: Vision 2015-Year Two FY2012 Preliminary Operating Budgets 2011 Adjusted with CCHHS 2011 Department Name 5% Reduction Current 2012 Difference John H. Stroger Jr. Hosp Office of the Chief Health Admin Provident (10.7) Ambulatory (3.1) Oak Forest Hospital (13.8) CORE Center Health Fixed Charges (3.3) Total Cermak Health Services (1.9) JTDC Department of Public Health (1.8)

13 Salary Adjustment 13 Facility Reduction Available Funding 240-Cermak Juvenile-JTDC Office of the Health Adm (7.4M) 1.8M 891-Provident Hospital (3.8M) 1.0M 893-ACHN (4.7M) 1.2M 894-CORE (0.3K) 0.08K 895-Public Health Stroger Hospital (35.3M) 8.8M 898-Oak Forest Health Services - - TOTAL (51.5M) 12.9M FY 2011 FY 2012 Salaries & Wages $489.1M $517.7M Overtime $ 23.3M $ 23.6M Registry Services $ 7.5M $ 6.6M Differential Pay $ 14.9M $ 14.2M Float Pool - $ 2.5M

14 Personnel Fiscal Year Facility 2011 Approved 2012* FTE Changes 2012 Deleted 2012 New 2012 Net Transfers 2012 Request 2012 Request 0.2 FTE Cermak (32.0) (1.0) Juvenile JTDC Office of Chief (43.0) Provident (104.0) 18.0 (35.0) ACHN (134.0) CORE (1.0) Public Health (1.0) Stroger 3, (177.0) , ,631.8 Oak Forest (414.0) 0.0 (10.0) Total 6, (904.0) ** 7, ,232.9 * Positions change the FTE status from FY2011 ** Position Transfer from Dept 564 to Dept

15 Strategic Plan: Vision 2015-Year Two FY2012 Preliminary Budget Sources of Revenue (in millions) $131.0 $75.1 Medicare Medicaid Commercial Other Patient Other Rev $ DSH $6.0 $1.2 $17.2 $239.2 BIPA Total Revenue: $610M

16 FY2012 Preliminary Budget Where are we: Performed rigorous review of all operating units expenses and services to conform to the strategic plan Budgeted patient revenue at realistic level Held numerous conversations with Presidents office on alternatives to reduce duplication, consolidate appropriate functions and remove barriers 16 16

17 FY2012 Preliminary Budget Next Steps: Continue to work with Presidents office on identifying funding sources Create C t a plan to control budget risks including Vacant and new positions Transformational activities in supply chain, revenue cycle, clinical service improvement, volume growth Clinical staff ratios with removal of vacant and new position funding

18 FY2012 Preliminary Budget Summary Budget 2011 Projected Preliminary Actual 2011 Budget 2012 Approp $911.8 $911.8 $937.6 Revenue (273.8) (363.8) (327.6) 18

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