Health and Safety Policy

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1 Company Name: Policy Name: BeTo Solutions Ltd. Health and Safety Policy Date Adopted: 01/07/2016 Created By: Julia Lamb Date Last Reviewed: 22/08/2018 Reviewed By: Julia Lamb Health and Safety Policy Status of this document This policy details the local arrangements for managing health & safety at Jolly House. Equality Impact Assessment BeTo Solutions Ltd aims to design and implement services, policies and procedures that meet the diverse needs of our service, population and workforce, ensuring that none are placed at an unreasonable or unfair disadvantage over others. In the development of this policy, the company has considered its impact with regard to equalities legislation. Statement of Intent BeTo Solutions Ltd. is committed to ensuring high standards of health & safety in all its activities It aims to not just comply with the minimum health & safety legislative requirements but, the spirit of the law as well. The company values its employees and will endeavour to ensure that their health, safety and welfare, and those of any visitors to the supported living site (including service users), is protected so far as is reasonably practicable. It recognises the economic and social benefits which are derived from the implementation of an effective health & safety management system. In order to derive these benefits BeTo Solutions Ltd. Management commit to providing the necessary leadership and resources to implement, maintain and continuously improve the company's safety management system. Signed on Behalf of BeTo Solutions Ltd. Page 1

2 Safety Management System The Safety Management System of BeTo Solutions Ltd is based on the HSE s model in HSG 65 Successful Health & Safety Management. Management Organisation The Registered Manager is responsible for ensuring that: It considers the health & safety implications of its decisions; Adequate resources are allocated to health & safety; Health & safety standards are maintained by monitoring this policy s implementation; This policy is kept up to date by reviewing it annually. All Employees All staff have a legal duty to take care of their own health and safety and the safety of others affected by their acts and omissions, and to co-operate with the company to enable it to carry out its responsibilities. They must not interfere or misuse anything provided to ensure people s health and safety. All staff also have a responsibility to report hazards and unsafe practices which they become aware of to the Registered Manager. The employee should take all reasonable steps to make the situation safe (without putting themselves at risk) until it can be dealt with. It is the responsibility of all staff to comply with the company's Health and Safety Policy and associated arrangements, and to co-operate with the company on its implementation. Page 2

3 Staff must ensure that they are fully aware of their own health & safety responsibilities, these will be detailed in this document and in local procedures. Staff are reminded that failure to comply with health and safety requirements could lead to disciplinary action. Note for female staff: The company has duties to assess and control the risks to pregnant workers and nursing mothers. In order to be able to fulfil this duty employees need to inform their line manager about their pregnancy at the earliest opportunity. The company recognises that some prospective parents may not wish for information on their pregnancy to become public. The company will endeavour to fulfil these wishes, but will always put the interests of the health of the employee and their unborn child above preventing disclosure. BeTo Solutions Registered Manager The Registered Manager is responsible for ensuring that: Systems are established and maintained within BeTo Solutions Ltd. sites to ensure that health & safety is effectively managed; Sufficient resources are allocated to enable health and safety to be successfully managed; This policy is brought to the attention of all staff and they are aware of their responsibilities under it; Health and safety information is regularly communicated to relevant staff; Accidents are recorded, reported and investigated using the established procedures; There are adequate arrangements in place to enable the company's employees to be consulted on matters affecting their health & safety. Where trade union safety representatives have been appointed that suitable arrangements are made to enable them to be able to undertake their duties; Assessments for all risks to health and safety are carried out and the significant findings recorded, with appropriate preventative measures being taken. In particular he/she will ensure that adequate arrangements have been made to manage potential emergency situations New employees receive appropriate health, safety and welfare information, instructions and training, including fire awareness and other safety procedures; The company s health and safety performance is monitored; For ensuring there is a positive health and safety culture within the company. The Deputy Service Manager is be responsible for deputising for the Registered Manager in her absence. Key responsibilities of the Registered Manager and Deputy Manager The Registered Manager and Deputy Manager (i.e. anybody who has responsibility, including overseeing or directing, other employees) are responsible for ensuring this policy, and the arrangements made under it are implemented in their areas of activity. As a general rule the direct responsibility of Managers for health and safety is determined by the extent to which they have the authority to take executive action. Therefore, if they have the authority to make a general decision about some aspect of their work then they are responsible for the health and safety implications of that decision. Key general management responsibilities include: (a) Promoting and developing a positive attitude towards health, safety and welfare throughout the company; Page 3

4 (b) (c) (d) (e) (f) (g) (h) (i) (j) Ensuring that they are and remain competent to undertake their role; Ensuring that work activities under their control are carried out, so far as is reasonably practicable, safely and without risk to health, and that adequate arrangements are made for welfare; Ensuring risks are assessed, the significant findings recorded and communicated to employees, and appropriate protective and preventive measures implemented; Ensuring all accidents, near misses and acts of violence and aggressions are investigated and recorded using the company's established systems; Monitoring the implementation of this policy and health, safety and welfare arrangements in their area of work to ensure continuous improvement; Ensuring employees under their control are adequately trained, informed, instructed and supervised; Making suitable arrangements for consultation with employees and employee safety representatives; Ensuring that only contractors who have been assessed for their health and safety competence are appointed to carry out work on the company's behalf, and that co-ordination and co-operation with contractors takes place in order that risks to company employees, service users, contractor s employees and others are minimised; Reporting health and safety issues which they cannot resolve to the company's Director. It is important that the Registered Manager and Deputy understand the extent of their responsibilities, and that, the higher up the line management structure they are, the greater their responsibility will be. Duties relating to the inspection and maintenance of plant & equipment (either directly or contract management) are contained in the Maintenance and inspection matrix at the end of this section. The Health & Safety Co-ordinator in the company is Julia Lamb The main purpose of this role is to champion and monitor the implementation of the Health & Safety Policy on behalf of the company. They are therefore responsible for: Establishing central record keeping systems for the company, for key documents such as risk assessments, safe systems of work and emergency procedures; The adoption and distribution of the policy and guidance within the company. In addition the Health and safety coordinator is responsible for carrying out or delegating responsibility to other staff for and monitoring the following: Ensuring that all fire exits are clear from obstruction and unlocked whenever the building is occupied; Undertaking the weekly test of the fire alarm system; Undertaking the monthly test of the emergency lighting system; Undertaking 3 monthly inspections of the communal areas of the house to identify hazards; Liaising with contractors to ensure that they are aware of relevant company procedures, including but not limited to fire, hazard & accident reporting. Delivering appropriate health and safety information, instruction and training, including safety procedures to new employees; Ensuring that all trips and visits are approved and that the there has been a suitable and Page 4

5 All Staff sufficient risk assessment completed. The health, safety and welfare of service users is the responsibility of all staff. Staff are therefore expected to: Know the emergency procedures in respect of fire and first-aid; Be aware of, and follow, health and safety guidance; Exercise effective supervision of service users and ensure that they know of the general emergency procedures in respect of fire and first-aid and the special safety measures of the supported living house; Give clear instructions and warnings as often as necessary; Ensure that service users' coats, bags, and other belongings, etc, are safely stowed away; Follow safe working procedures personally; Ensure protective clothing, guards, special safe working procedures etc. are used when necessary; Ensuring that hazardous substances are stored appropriately; Ensuring preparation and practical teaching areas are kept tidy. Make recommendations on health, safety and welfare matters to the Registered Manager. Page 5

6 Plant/Equipment/Service Maintenance/ Inspection type Maintenance and Inspection Matrix Frequency Last Service Date Current Contractor/ in-house Responsible person (task performance or contract management) Boiler (Central heating) Maintenance Annually February 2018 Wagstaffs Julia Lamb (Manager) Electrical (mains wiring) Inspection Annually 02/12/2015 Dennis Johns Service Group Julia Lamb (Manager) Electrical (PAT) Inspection Annually November 2017 Dennis Johns Service Group Julia Lamb (Manager) Emergency Lighting Visual check Weekly installed 23/06/16 Harris Electrical Julia Lamb (Manager) Test Monthly installed 23/06/16 Harris Electrical Julia Lamb (Manager) Inspection/battery test Annually installed 23/06/16 Harris Electrical Julia Lamb (Manager) Fire Alarm Test Weekly installed 23/06/16 Harris Electrical Julia Lamb (Manager) Inspection Annually installed 23/06/16 Harris Electrical Julia Lamb (Manager) Intruder Alarm Maintenance Annually installed 23/06/16 Cobra Security Julia Lamb (Manager) Vehicles Online Check (MOT, Insurance) Annually as needed Julia Lamb (Manager) Driver Licences Annually as needed Julia Lamb (Manager) Water Systems Maintenance Annually June 2018 Wagstaffs Julia Lamb (Manager) Water Systems (infrequent use) Flushing Weekly Julia Lamb (Manager) Water Systems (Hot & cold temperature ) Test Monthly Julia Lamb (Manager) Page 6

7 Arrangements This section details the arrangements which the company has in place for managing health & safety. In most cases it will signpost to other documents/procedures. Risk Assessments The company has assessed the risks relating to its operations. Where significant risks have been identified these and the necessary control measures have been recorded. The Health & Safety Coordinator maintains a central record of all risk assessments. Copies of appropriate risk assessments are available to read in hard copy or on the company computer system. The Registered Manager is responsible for ensuring that their staff are aware of, and understand the findings of the risk assessments relating to their work. Before new activities are undertaken or when an existing activity is changed the Registered Manager will ensure that a new or revised risk assessment is produced. Risk assessments will be reviewed at least annually. Fire The company has undertaken a fire risk assessment the findings of which have resulted in the development of systems to mitigate and control the risk. Notices containing the actions required in the event of a fire are sited on the notice board in the kitchen area. The Fire Register which contains the assessment and details on the management of the various control measures is accessible in hard copy. Hazard and unsafe acts & omissions reporting Hazards are things with the potential to cause harm, such as torn carpets, damaged electrical sockets etc. Unsafe acts and omissions are when people undertake tasks in an unsafe manner regardless of the reasons for their behaviour. All hazards and unsafe acts and omissions must be reported immediately to the Registered Manager. Accident & near miss reporting A near-miss is incident which could have resulted in injury or loss, if the circumstances were different (for example if a contractor was working on a tower scaffold and dropped a tool, but luckily it did not actually cause any injury or damage). All accidents must be reported. All injuries to service users and staff are recorded in accident books. All other more serious accidents/injuries to service users and staff are to be reported to the Health and Safety Executive under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) - see HSE guidance Reporting injuries, diseases and dangerous occurrences in health and social care - Guidance for employers Page 7

8 Communication The company communicates information on health & safety to its employees using the following methods: As part of the induction process; Staff meetings; communication In 1:1 situations as they arise First aid The company has assessed its needs in relation to first aid to ensure there is adequate provision at all times the home is occupied. All staff are Emergency First Aid trained. The company will follow the guidance outlined in the following Health Protection Agency guidance documents: o Guidance on Prevention and control of infection in care homes an information resource o Guidance on Infection control guidelines for community settings which are both available on the company computer system and in hard copy from the office. For procedures with regard to providing and recording healthcare and first aid, please see Healthcare and First Aid Policy. Contractor Management The company will not use contractors unless they have been properly vetted (including health & safety). Staff must record in the communication book the arrival and departure times of contractors. All contractors will be managed properly while on site to ensure the health and safety and safeguarding of service users. Employee Competence The company will ensure that employees are competent to perform their duties from a health & safety perspective. The company regularly reviews the knowledge, training, experience and attitudes necessary for any given role. Staff are developed so that they can meet these criteria. Stress The company recognises the detrimental effects which stress can cause. It has therefore implemented a strategy to control the work-related element as far as is reasonably practicable. Any employee who believes that they are suffering from stress should either speak to the Registered Manager. Monitoring of health & safety performance The Registered Manager will review the following monitoring data: Number of accidents; Number of near-miss reports; Number of incidences of work-related ill health; Page 8

9 Details of hazards reported/rectified; Outcomes from fire drills. Each year the following are also reviewed: Number of risk assessments identified as being required; Number of risk assessments completed; Number of risk assessments reviewed; Percentage of risk assessments which are deemed current (completed or reviewed in previous 12 months); Details of required maintenance activities and inspections completed; Training against needs analysis. Associated Policies HealthCare and First Aid Page 9

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