Dunbeth Lodge Ltd Care Home Service Adults 98 Dunbeth Road Coatbridge ML5 3ES

Size: px
Start display at page:

Download "Dunbeth Lodge Ltd Care Home Service Adults 98 Dunbeth Road Coatbridge ML5 3ES"

Transcription

1 Dunbeth Lodge Ltd Care Home Service Adults 98 Dunbeth Road Coatbridge ML5 3ES Inspected by: Ann Marie Hawthorne Ann Marie Palmer Type of inspection: Unannounced Inspection completed on: 11 February 2013

2 Contents Page No Summary 3 1 About the service we inspected 5 2 How we inspected this service 7 3 The inspection 16 4 Other information 26 5 Summary of grades 27 6 Inspection and grading history 27 Service provided by: Dunbeth Lodge LTD Service provider number: SP Care service number: CS Contact details for the inspector who inspected this service: Ann Marie Hawthorne Telephone enquiries@careinspectorate.com Dunbeth Lodge Ltd, page 2 of 29

3 Summary This report and grades represent our assessment of the quality of the areas of performance which were examined during this inspection. Grades for this care service may change after this inspection following other regulatory activity. For example, if we have to take enforcement action to make the service improve, or if we investigate and agree with a complaint someone makes about the service. We gave the service these grades Quality of Care and Support 2 Weak Quality of Environment 2 Weak Quality of Staffing 2 Weak Quality of Management and Leadership 2 Weak What the service does well This is a small homely environment where residents appear comfortable. What the service could do better This service continues to improve the way in which information gathered about the needs of the residents is used to inform the care and support they receive. Personal plans and risk assessments need to be developed to reflect assessed need.they should include detailed support plans to meet these needs. The service would benefit from following the quality assurance system that they recently developed, for example, daily environmental checks, audit of personal plans, review of risk assessments. What the service has done since the last inspection A refurbishment plan had started in the service. The manager/provider was working to improve the standard of the accommodation. The entrance hall had been freshly decorated, lighting had been improved in the lounge area and display boards had been tidied up and held more clear up to date information. Progress had been made with professional registration. The manager and the supervisors had evidence that they had registered with the Scottish Social Services Council. Dunbeth Lodge Ltd, page 3 of 29

4 The service had started work to develop the personal plans and to carry out reviews with residents and their families. The staff team were improving the way in which they consult with people in relation to all aspects of the service. Conclusion II was apparent that the Provider / Manager of this service and her team were working to improve this service and that they remained very caring toward the people who lived in Dunbeth Lodge. There has been some progress made in some aspects of the service since the last inspection, however, there continues to be areas of the service that need to improve, for example, personal plans, risk assessments, staff training and supervision. There was evidence that the service have developed a quality assurance system but this had not been fully implemented at the time of this inspection. Who did this inspection Ann Marie Hawthorne Ann Marie Palmer Dunbeth Lodge Ltd, page 4 of 29

5 1 About the service we inspected The Care Inspectorate regulates care services in Scotland. Information about all care services is available on our website at This service was previously registered with the Care Commission and transferred its registration to the care Inspectorate on 1 April Requirements and recommendations If we are concerned about some aspect of a service, or think it could do more to improve, we may make a recommendation or requirement. A recommendation is a statement that sets out actions the care service provider should take to improve or develop the quality of the service but where failure to do so will not directly result in enforcement. Recommendations are based on the National Care Standards, relevant codes of practice and recognised good practice. A requirement is a statement, which sets out what is required of a care service to comply with the Public Services Reform (Scotland) Act 2010 and regulations or Orders made under the Act or a condition of registration. Where there are breaches of the regulations, Orders or conditions, a requirement must be made. requirements are legally enforceable at the discretion of the Care Inspectorate. Dunbeth Lodge is a small, privately owned care Home in Coatbridge which was registered with the current provider in March It is registered to provide residential care to a maximum of 18 older people with a variety of care needs. At the time of the inspection there were 10 people resident in the home. The home also provides short stay accommodation for people who require respite care. There were no residents using the home for a short break at the time of this inspection. The home consists of 14 single and 2 double bedrooms. There is a range of communal space available as well as a secure garden area. The service is situated in a quiet residential area of Coatbridge and is accessible to local facilities and public transport links. The aims and objectives for this service were ''to provide a personal service in a friendly, caring and safe environment''. Based on the findings of this inspection this service has been awarded the following grades: Quality of Care and Support - Grade 2 - Weak Quality of Environment - Grade 2 - Weak Quality of Staffing - Grade 2 - Weak Quality of Management and Leadership - Grade 2 - Weak Dunbeth Lodge Ltd, page 5 of 29

6 This report and grades represent our assessment of the quality of the areas of performance which were examined during this inspection. Grades for this care service may change following other regulatory activity. You can find the most up-to-date grades for this service by visiting our website or by calling us on or visiting one of our offices. Dunbeth Lodge Ltd, page 6 of 29

7 2 How we inspected this service The level of inspection we carried out In this service we carried out a high intensity inspection. We carry out these inspections where we have assessed the service may need a more intense inspection. What we did during the inspection We wrote this report following an unannounced inspection. This was carried out by Ann Marie Hawthorne, Inspector and Annmarie Palmer, Inspector. The inspection took place on Monday 11th February 2013 between 9.30am and 6.40pm. As part of the inspection, we took account of the annual return and self - assessment forms that we asked the provider to complete and submit to us. We sent care standards questionnaires to the manager to distribute to people who use this service, we received no completed questionnaires. We also asked the manager to give out care standard questionnaires to relatives and carers of people who use this service, we received three completed questionnaires. During this inspection process we gathered evidence from various sources, including the following; Speaking with and observing the residents engaging in activities Speaking to the Manager and Supervisor Observation of the environment Reading information in Care Standard Questionnaires returned to us Review of the service action plan from the last Care Inspection report Review of Personal Plans Maintenance records Staff rotas Residency Agreements Supervision records Training certificates Policies and procedures Medication records Review of menus Dunbeth Lodge Ltd, page 7 of 29

8 Grading the service against quality themes and statements We inspect and grade elements of care that we call 'quality themes'. For example, one of the quality themes we might look at is 'Quality of care and support'. Under each quality theme are 'quality statements' which describe what a service should be doing well for that theme. We grade how the service performs against the quality themes and statements. Details of what we found are in Section 3: The inspection Inspection report continued Inspection Focus Areas (IFAs) In any year we may decide on specific aspects of care to focus on during our inspections. These are extra checks we make on top of all the normal ones we make during inspection. We do this to gather information about the quality of these aspects of care on a national basis. Where we have examined an inspection focus area we will clearly identify it under the relevant quality statement. Fire safety issues We do not regulate fire safety. Local fire and rescue services are responsible for checking services. However, where significant fire safety issues become apparent, we will alert the relevant fire and rescue services so they may consider what action to take. You can find out more about care services' responsibilities for fire safety at Dunbeth Lodge Ltd, page 8 of 29

9 What the service has done to meet any requirements we made at our last inspection The requirement The service must ensure that the residents personal plan fully reflects how their health care needs will be addressed and clearly reflects the support needed from staff to ensure that this is carried out. This is in order to comply with The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) regulation 5(1) - a requirement that a provider shall, after consultation with each service user and, where it appears to the provider to be appropriate, any representative, within one month of the date on which the service user first received the service prepare a written plan which sets out how the service user's health and welfare needs are to be met. Timescale for implementation: 2 months from receipt of this report. What the service did to meet the requirement Some work had started to develop the personal plans but this was incomplete. The staff team continue to work on this requirement. This requirement has been repeated. The requirement is: Not Met Dunbeth Lodge Ltd, page 9 of 29

10 The requirement The provider must ensure that residents and their families/carers are involved in formally reviewing the personal plans within each six month period. In order to do this the provider must develop a plan for reviews and invite appropriate people to attend. This is to comply with SSI2011/210; Personal plans Regulation 5 (2) A provider of a care service must (b) review the personal plan ( i) when requested to do so by the service user or any representative;(ii) when there is a significant change in a service user's health, welfare or safety needs; and (iii) at least once in every six month period whilst the service user is in receipt of the service; (c) where appropriate, after any review mentioned in sub-paragraph (b), and after consultation with the service user and, where it appears to the provider to be appropriate, any representative, revise the personal plan; and (d) notify the service user and any representative consulted under paragraph (2)(c) of any such revision. Timescale: Within 1Month of receipt of this report. What the service did to meet the requirement The manager/provider informed us that some but not all residents had reviews carried out and that they continued to plan reviews to ensure all residents have a review carried out and a forward plan made for subsequent reviews. This is requirement has been repeated. The requirement is: Not Met Inspection report continued The requirement The Provider must ensure that the resident's personal plan contains detail of actions which need to be taken to meet assessed health care needs. This is to comply with SSI 2011/210; 5(1) - a requirement that a provider shall, after consultation with each service user and, where it appears to the provider to be appropriate, any representative, within one month of the date on which the service user first received the service prepare a written plan which sets out how the service user's health and welfare needs are to be met. Timescale: Within 2 months from receipt of this report (This is a repeat requirement). What the service did to meet the requirement The team have made some progress with this requirement, we will review further progress at the next inspection. The requirement is: Not Met The requirement The provider must ensure that all staff, including the Manager receive training appropriate to their roles and responsibilities in order to understand and effectively Dunbeth Lodge Ltd, page 10 of 29

11 care for each service user where applicable in terms of the Adults with Incapacity (Scotland) Act 2000 and the Mental Health Care and Treatment (Scotland) Act (2003). Where appropriate, Certificates of Incapacity should be sought. The Provider must ensure that the outcome of this training is that best practice in relation to legislation is reflected in the Personal Plans. This is to comply with SSI 2011/210; 4(1) A provider must - (a) make proper provision for the health, welfare and safety of service users; (b) provide services in a manner which respects the privacy and dignity of service users; (c) ensure that no service user is subject to restraint, unless it is the only practicable means of securing the welfare and safety of that or any other service user and there are exceptional circumstances. Timescale: within 2 months of receipt of this report. What the service did to meet the requirement The service have identified and plan to attend this training in the near future. The requirement is: Not Met Inspection report continued The requirement The provider must review the way in which the staff complete Incident forms and demonstrate in writing that any hazards are reviewed and action taken where necessary to reduce the potential for harm. The provider must also ensure that a review the staff knowledge and skills in the application of first aid is carried out and take steps to address any deficits in knowledge through training. This is to comply with SSI 2011/210; 4(1) A provider must - (a) make proper provision for the health, welfare and safety of service users; (b) provide services in a manner which respects the privacy and dignity of service users; (c) ensure that no service user is subject to restraint, unless it is the only practicable means of securing the welfare and safety of that or any other service user and there are exceptional circumstances. Timescale: within 1 month of receipt of this report. What the service did to meet the requirement The service have carried out training with the staff team in relation to the completion of incident forms. They have not yet identified training in responding to first aid. The requirement is: Met The requirement The Provider must review all outstanding reports relating to environmental safety and ensure that action is taken to address issues identified. This must include the repair or replacement of the hoist in the main bathroom and a deep clean of all areas. This is to comply with SSI (2) Premises are not fit to be used for the provision of a care service unless they - (b) are of sound construction and kept in a good state of repair externally and internally (c) have adequate and suitable ventilation, heating and Dunbeth Lodge Ltd, page 11 of 29

12 lighting, and (d) are decorated and maintained to a standard appropriate for the care service. Timescale: Within 1 month of receipt of this report. What the service did to meet the requirement A new hoist seat was purchased, we saw evidence of receipt. The home did appear to be cleaner and a deep clean schedule has been established. The requirement is: Met Inspection report continued The requirement The Provider must review the documentation relating to accidents and incidents within the home and ensure that all staff know how to complete the forms and are aware of the importance of doing this. The provider must also undertake a written analysis of the nature of the incidents / accidents to ensure that action can be taken to reduce potential for any repeat incident. This is to comply with SSI (1) (a) make proper provision for the health, welfare and safety of service users. Timescale: Within 4 weeks of receipt of this report. What the service did to meet the requirement The service have reviewed the documentation used to record incident reports. there had been no incidents recorded since the last inspection, we will follow this up at future inspections. The requirement is: Met The requirement The Provider must introduce a risk assessment for the use of the smoke room. This must consider the smoking habits of the individual and must reflect that individual support / observation has been considered for individuals while smoking. The risk assessment must also reflect steps including frequent safety checks of the smoke room, frequent emptying of the ashtrays and a nightly check of the smoke room incorporating all of the above. These checks must be recorded signed and timed. This is to comply with SSI (1) (a) make proper provision for the health, welfare and safety of service users. Timescale: Within 4 weeks of receipt of this report. What the service did to meet the requirement A review of the risk assessment had been carried out, hourly checks were in meant to take place but had not been recorded. In addition, we observed that one individual was using the smoke area and was not monitored during this time. There are known risks involved for this individual and observation is essential. The requirement is: Not Met Dunbeth Lodge Ltd, page 12 of 29

13 The requirement The provider must ensure that the Manager and Supervisor apply for and evidence that they have applied for registration with the Scottish Social Services Council. This is to comply with SSI (a) ensure that at all times suitably qualified and competent persons are working in the care service in such numbers as are appropriate for the health, welfare and safety of service users. Timescale: Within one month of receipt of this report What the service did to meet the requirement The Manager and Supervisors have now registered with the Scottish Social Services Council. The requirement is: Met Inspection report continued Dunbeth Lodge Ltd, page 13 of 29

14 The requirement The/Provider must ensure that the staffing levels comply with those stated in the staffing schedule at all times This is to comply with SSI (a) ensure that at all times suitably qualified and competent persons are working in the care service in such numbers as are appropriate for the health, welfare and safety of service users. Timescale Within 24 hours of receipt of this report Requirement 11 The / Provider must ensure that it carried out safe recruitment of staff including; Ensuring all applicants complete an application Prospective applicants are interviewed appropriately Two references, one from a previous employer, are sought and deemed to be acceptable PVG checks are undertaken for all staff prior to employment and, where a conviction is noted and the individual is employed, the provider must demonstrate how they reached this decision.the service must advise the Care Inspectorate in writing of the action they are taking to address the recruitment issue raised at inspection.this is to comply with SSI 9 Fitness of employee: A provider must not employ any person in the provision of a care service unless that person is fit to be so employed. Timescale: Within one week of receipt of this report Requirement 12 The Manager/Provider must develop a quality assurance system which reviews key aspects of service delivery including but not limited to care plans, environment, medication, incidents and accidents. The quality assurance system must also reflect the views of families/representatives and staff. This is to comply with SSI (1) A provider must - (a) make proper provision for the health, welfare and safety of service users. What the service did to meet the requirement On review of the duty rota which was provided to us there was evidence that the service is failing to ensure that senior staff are on duty at all times or that the numbers of staff on duty at all times is compliant with the staffing schedule. The requirement is: Not Met Inspection report continued What the service has done to meet any recommendations we made at our last inspection Actions taken on Requirement 11 Some action has been taken to meet this requirement however recruitment from the date of the previous inspection has not been robust and needs a more robust approach. Not Met Dunbeth Lodge Ltd, page 14 of 29

15 Actions taken on Requirement 12 A quality assurance system has been developed but is not yet in use. Not Met Inspection report continued The annual return Every year all care services must complete an 'annual return' form to make sure the information we hold is up to date. We also use annual returns to decide how we will inspect the service. Annual Return Received: Yes - Electronic Comments on Self Assessment Every year all care services must complete a 'self assessment' form telling us how their service is performing. We check to make sure this assessment is accurate. The service provided us with a self assessment at the start of the inspection year, the information provided was limited. Taking the views of people using the care service into account We spoke to people who use the service throughout the duration of the inspection. They told us they like living in Dunbeth Lodge. They told us they can make choices about what they do. The people we spoke to said the staff treat them well. One lady said "I like it here, everybody is nice", another told us "its a nice wee place, they come and ask if you need help, you don't have to wait". Taking carers' views into account Three family members returned completed care standards questionnaires to us.these were all completed very positively, Some comments include 'the service is very homely and person centred". The respondents strongly agreed that the staff know their relatives likes and dislikes. Dunbeth Lodge Ltd, page 15 of 29

16 3 The inspection We looked at how the service performs against the following quality themes and statements. Here are the details of what we found. Quality Theme 1: Quality of Care and Support Grade awarded for this theme: 2 - Weak Statement 1 We ensure that service users and carers participate in assessing and improving the quality of the care and support provided by the service. Service strengths We have considered this statement in relation to all quality themes and have incorporated our findings in participation across environment, staffing and leadership/management in this statement. We found that the service had made some improvement in this area since the previous inspection. There were improvements noted in the way that information was displayed, for example the complaints policy, advocacy information and information about activities that were available for residents each day. The service continued to consider ways in which they could obtain the views of the residents and relatives to assess and improve the quality of care. We saw an example of this in that residents influence the menu within the home, the service had started to gather feedback from people in relation to their likes and dislikes in relation to food choices and the menu is adjusted to reflect this. The atmosphere within the home is calm and relaxed and people were observed to behave in a way that suggests that they can use the home in the way that they choose, for example people can choose to sit in their bedroom or any of the lounges. We saw that people can choose to have drinks or snacks throughout the day as they wish. We considered the views of the carers who returned care standard questionnaires in this quality statement. All three respondents told us that they agree strongly that their relative/friend is able to feedback their views about the quality of the service, and the management of the service takes these seriously. Dunbeth Lodge Ltd, page 16 of 29

17 Areas for improvement The manager told us that some reviews had taken place and that others were planned, however, there was a lack of evidence that reviews were planned and taking place within each six month period as required in legislation (See requirement 1). The manager / provider remains unable to demonstrate how they seek the views of people who have cognitive impairment (see recommendation 1). The manager/provider told us in the action plan submitted in November 2012 that they planned to review the complaints procedure, they have not done this. We will look at progress with this at the next inspection. The service should continue to develop the way in which they provide opportunities for meaningful activity for residents. The should review the way in which they involve residents in deciding what they would like to do and take account of information included in life history documents held within the file for the individual. They have started to develop this and now display a range of activities that will take place each day, however we identified choices and preferences in discussion with residents that were not reflected in their personal plans or in the activities offered. The service should continue to create opportunity for residents to provide their views on the service they receive, we will look at the ongoing progress of this at the next inspection. Grade awarded for this statement: 3 - Adequate Number of requirements: 1 Number of recommendations: 1 Requirements Inspection report continued 1. The provider must ensure that residents and their families/carers are involved in formally reviewing the personal plans within each six month period. This is to comply with SSI2011/210; Personal plans Regulation 5 (2) A provider of a care service must (b) review the personal plan ( i) when requested to do so by the service user or any representative;(ii) when there is a significant change in a service user's health, welfare or safety needs; and (iii) at least once in every six month period whilst the service user is in receipt of the service; (c) where appropriate, after any review mentioned in sub-paragraph (b), and after consultation with the service user and, where it appears to the provider to be appropriate, any representative, revise the personal plan; and (d) notify the service user and any representative consulted under paragraph (2)(c) of any such revision. Timescale: Within 2 Months of receipt of this report. This is a repeat requirement. Dunbeth Lodge Ltd, page 17 of 29

18 Recommendations 1. The service should ensure that methods used to engage residents in improving the quality of care and support are inclusive and accessible to all residents particularly those with cognitive impairment such as dementia. National Care Standard 18: Staying in touch Statement 3 We ensure that service users' health and wellbeing needs are met. Service strengths The service is working through the requirements and the recommendations made in the previous report and we recognise that some aspects of this quality theme have started to improve. We saw that the people who who were resident in this home continued to appear well and look cared for. People told us in care standard questionnaires that their relatives experienced "person centred care" and that the care and support provided to their relatives "could not be better". The people we spoke to throughout the period of inspection told us they liked living in Dunbeth Lodge and that they were "well looked after". We saw some evidence that the staff seek the support of external health agencies, for example, dietician or district nurses when required. We saw that the staff know the residents well and that they respond to the needs and wishes of the residents in a reactive and kind way. Work has started to review and improve the personal plans and the support plans within these. Training has taken place to help staff to understand the way in which they should be completing incident and accident reports, this is to ensure that all important information about incidents which effect the health and wellbeing of people who use tis service are reported upon and appropriate action is taken. Areas for improvement Aspects of this quality statement were unmet in a way that gives cause for concern and therefore we have graded this statement as weak. We saw that for some people there continued to be a lack of detail in personal plans. This included the absence of support plans for people at risk of, for example, skin breakdown, stoma care, the absence of moving and handling support plans and risk assessments. There was no evidence that these needs were being met in a planned and systematic way. The continued absence of information to guide and monitor the effectiveness of care and support could have a negative impact on the health and welfare of the residents (See requirement 1). We looked at the legal status of the people living in this service and could see that some work was being done to review and clarify the position for people in relation to legislation and their rights, however, there continued to be areas which needed further development, for example, whee required,assessments of capacity and the section 47 form - statement of incapacity and treatment plans have not yet been completed by the GP practice. There continued to be a lack of understanding of the Dunbeth Lodge Ltd, page 18 of 29

19 importance of this among the staff group. Decisions were still being made for people without full consideration of their legal status. We made a requirement in the previous inspection report that the manager, supervisors and staff require to receive training to understand their responsibilities within the legal framework. We were informed that this training has been sourced and will take place. This requirement will be repeated (See requirement 2). Grade awarded for this statement: 2 - Weak Number of requirements: 2 Number of recommendations: 0 Requirements Inspection report continued 1. The Provider must ensure that the resident's personal plan contains detail of actions which need to be taken to meet assessed health care needs. This is to comply with SSI 2011/210; 5(1) - a requirement that a provider shall, after consultation with each service user and, where it appears to the provider to be appropriate, any representative, within one month of the date on which the service user first received the service prepare a written plan which sets out how the service user's health and welfare needs are to be met. Timescale: Within 6 weeks from receipt of this report This is a repeat requirement. 2. All staff, including the Manager, must receive training appropriate to their roles and responsibilities in order to understand and effectively care for each service user where applicable in terms of the Adults with Incapacity (Scotland) Act 2000 and the Mental Health Care and Treatment (Scotland) Act (2003) The Provider must ensure that the outcome of this training is that best practice in relation to legislation is reflected in the Personal Plans. This is to comply with SSI 2011/210; 4(1) A provider must - (a) make proper provision for the health, welfare and safety of service users; (b) provide services in a manner which respects the privacy and dignity of service users; (c) ensure that no service user is subject to restraint, unless it is the only practicable means of securing the welfare and safety of that or any other service user and there are exceptional circumstances. Timescale: within 6 weeks of receipt of this report. This is a repeat requirement Dunbeth Lodge Ltd, page 19 of 29

20 Quality Theme 2: Quality of Environment Grade awarded for this theme: 2 - Weak Statement 1 We ensure that service users and carers participate in assessing and improving the quality of the environment within the service. Service strengths We have considered this quality theme in the narrative and grades awarded under quality theme 1, statement 1. Areas for improvement see quality theme 1, statement 1. Grade awarded for this statement: 3 - Adequate Number of requirements: 0 Number of recommendations: 0 Statement 2 We make sure that the environment is safe and service users are protected. Service strengths There was evidence that the service had improved in some aspects covered by this quality theme since the previous inspection. The entrance to the home was brighter and had been freshly decorated. The home and all carpets had been deep cleaned in the weeks prior to the inspection. A plan has been introduced to steam clean the carpets every three months. Some radiators had been replaced. The broken seat on the hoist in the bathroom had been replaced. Areas for improvement There were some areas of the home which were beginning to show signs that the standard of cleanliness had not been maintained since the deep clean was carried out. There was no evidence of daily cleaning schedules in the kitchen, some areas including the sinks, fridge and cutlery holders needed to be cleaned. We saw that the dishwasher in the main kitchen area was broken and that the dishes were being washed by hand ( Requirement 1).The maintenance logs had not been completed since before the previous inspection. Dunbeth Lodge Ltd, page 20 of 29

21 A risk assessment had been carried out in the smoke room and supporting documentation was in place to record evidence that hourly checks would be carried out to empty ash trays and check for any hazards. In addition, this would incorporate risk assessments for individuals who use the smoke room. However, we checked the documentation and the hourly checks had not been getting recorded. We saw that one resident often leaves the designated smoke area with a lit cigarette, we saw burn marks consistent with cigarettes being balanced on the edge of the bath in the bathroom closest to the smoke room. The risk assessment for this person states that they should be observed until the cigarette is extinguished. We saw the person smoking unobserved throughout the day of the inspection (requirement 2). Grade awarded for this statement: 2 - Weak Number of requirements: 2 Number of recommendations: 0 Requirements Inspection report continued 1. The Provider must review all outstanding reports relating to environmental safety and ensure that action is taken to address issues identified. This must include the repair or replacement of the dishwasher in the kitchen. The provider must take steps to ensure that daily cleaning schedules are maintained, and that maintenance logs are brought up to date and maintained.this is to comply with SS! (2)Premises are not fit to be used for the provision of a care service unless they - (b) are of sound construction and kept in a good state of repair externally and internally (c) have adequate and suitable ventilation, heating and lighting, and (d) are decorated and maintained to a standard appropriate for the care service. Timescale: Within 1 month of receipt of this report. 2. The Provider must introduce a risk assessment for the use of the smoke room. This must consider the smoking habits of the individual and must reflect that individual support / observation has been considered for individuals while smoking. The risk assessment must also reflect steps including frequent safety checks of the smoke room, frequent emptying of the ashtrays and a nightly check of the smoke room incorporating all of the above. These checks must be recorded signed and timed. This is to comply with SSI (1) (a) make proper provision for the health, welfare and safety of service users. Timescale: Within 24 hours of receipt of this report. this is a repeat requirement. Dunbeth Lodge Ltd, page 21 of 29

22 Quality Theme 3: Quality of Staffing Grade awarded for this theme: 2 - Weak Statement 1 We ensure that service users and carers participate in assessing and improving the quality of staffing in the service. Service Strengths We have considered this quality theme in the narrative and grades awarded under quality theme 1, statement 1. Areas for improvement quality theme 1, statement 1. Grade awarded for this statement: 3 - Adequate Number of requirements: 0 Number of recommendations: 0 Statement 3 We have a professional, trained and motivated workforce which operates to National Care Standards, legislation and best practice. Service strengths The service have improved in this area since the previous inspection in that the manager has now registered with the Scottish Social Services Council. Both supervisors have now applied to register, as required by law, with the Scottish Social Services Council. In addition to this, the service had started to provide a programme of training for staff. One group of staff were receiving training in moving and handling while the inspection was taking place. Some staff had received training in falls management. We met with the trainer for the service and reviewed the certificates of accreditation that they held. Workbooks have been introduced on Adult Support and Protection and Health and safety. These will be issued to all staff. Areas for improvement The service needs to develop an overall training needs analysis in order that they can plan regular training for staff. They are considering how they will monitor the Dunbeth Lodge Ltd, page 22 of 29

23 competency of the staff as they complete the workbooks and we will look at the outcome of this at the next inspection. We saw evidence of supervision taking place but the narrative did not indicate that there was discussion in relation to strengths or areas of development. We will look at this area at the next inspection. On review of the duty roster for the six weeks preceding this inspection it was evident that there are times when there are only two staff on duty when there should be a minimum of three. In addition to this there are times when there are no registered/ senior staff on duty (Requirement 1). We followed up on the requirement on recruitment that we Ade at the last inspection. We found that the service have not yet developed a robust approach to recruitment. We found that there was insufficient evidence of robust information in relation to interview records and references from previous employers, this requirement will be repeated (requirement 2) Grade awarded for this statement: 2 - Weak Number of requirements: 2 Number of recommendations: 0 Requirements Inspection report continued 1. The Manager/Provider must ensure that the staffing levels comply with those stated in the staffing schedule at all times This is to comply with SSI (a) ensure that at all times suitably qualified and competent persons are working in the care service in such numbers as are appropriate for the health, welfare and safety of service users. Timescale: within 24 hours of receiving this report. This is a repeat requirement. 2. The Manager / Provider must ensure that it carried out safe recruitment of staff including; Ensuring all applicants complete an application Prospective applicants are interviewed appropriately Two references, one from a previous employer, are sought and deemed to be acceptable PVG checks are undertaken for all staff prior to employment.this is to comply with SSI 9 Fitness of employee: A provider must not employ any person in the provision of a care service unless that person is fit to be so employed. Timescale: Within one week of receipt of this report. this is a repeat requirement Dunbeth Lodge Ltd, page 23 of 29

24 Quality Theme 4: Quality of Management and Leadership Grade awarded for this theme: 2 - Weak Statement 1 We ensure that service users and carers participate in assessing and improving the quality of the management and leadership of the service. Service strengths We have considered this quality theme in the narrative and grades awarded under quality theme 1, statement 1 Areas for improvement see quality theme 1, statement 1 Grade awarded for this statement: 3 - Adequate Number of requirements: 0 Number of recommendations: 0 Statement 4 We use quality assurance systems and processes which involve service users, carers, staff and stakeholders to assess the quality of service we provide. Service strengths The service have now developed a range of audits which they plan to use to measure the quality of this service. Areas for improvement Audits have not yet been used effectively in practice. The environmental audits have been used but these have not been useful in highlighting issues that we identified in this inspection (requirement 1). The requirements made at the previous inspection will be repeated and we will look at the progress in this quality theme during the next inspection. Grade awarded for this statement: 2 - Weak Number of requirements: 1 Number of recommendations: 0 Dunbeth Lodge Ltd, page 24 of 29

25 Requirements Inspection report continued 1. The Manager/Provider must develop a quality assurance system which reviews key aspects of service delivery including but not limited to care plans, environment, medication, incidents and accidents. The quality assurance system must also reflect the views of families/representatives and staff. This is to comply with SSI (1) A provider must - (a) make proper provision for the health, welfare and safety of service users. Timescale: Within 4 weeks of receipt of this report This is a repeat requirement. Dunbeth Lodge Ltd, page 25 of 29

26 4 Other information Complaints No complaints have been upheld, or partially upheld, since the last inspection. Enforcements We have taken no enforcement action against this care service since the last inspection. Additional Information This inspection focused on the areas discussed in the previous inspection report and on progress made with the requirements and recommendations set out in the action plan at that time. Action Plan Failure to submit an appropriate action plan within the required timescale, including any agreed extension, where requirements and recommendations have been made, will result in SCSWIS re-grading the Quality Statement within the Management and Leadership Theme as unsatisfactory (1). This will result in the Quality Theme for Management and Leadership being re-graded as Unsatisfactory (1). Dunbeth Lodge Ltd, page 26 of 29

27 5 Summary of grades Quality of Care and Support Weak Statement 1 Statement Adequate 2 - Weak Quality of Environment Weak Statement 1 Statement Adequate 2 - Weak Quality of Staffing Weak Statement 1 Statement Adequate 2 - Weak Quality of Management and Leadership Weak Statement 1 Statement Adequate 2 - Weak 6 Inspection and grading history Date Type Gradings 18 Oct 2012 Unannounced Care and support 2 - Weak Environment 2 - Weak Staffing 1 - Unsatisfactory Management and Leadership 1 - Unsatisfactory 11 Jan 2012 Unannounced Care and support 4 - Good Environment 4 - Good Staffing 4 - Good Management and Leadership 3 - Adequate 27 Jun 2011 Unannounced Care and support 3 - Adequate Environment 3 - Adequate Staffing Not Assessed Management and Leadership Not Assessed Dunbeth Lodge Ltd, page 27 of 29

28 All inspections and grades before 1 April 2011 are those reported by the former regulator of care services, the Care Commission. Dunbeth Lodge Ltd, page 28 of 29

29 To find out more about our inspections and inspection reports Read our leaflet 'How we inspect'. You can download it from our website or ask us to send you a copy by telephoning us on This inspection report is published by the Care Inspectorate. You can get more copies of this report and others by downloading it from our website: or by telephoning Translations and alternative formats This inspection report is available in other languages and formats on request. Telephone: enquiries@careinspectorate.com Web: Dunbeth Lodge Ltd, page 29 of 29

Shaw Community Services - Edinburgh Support Service Care at Home Unit 5 Newington Business Centre Dalkeith Road Mews Edinburgh EH16 5DU Telephone:

Shaw Community Services - Edinburgh Support Service Care at Home Unit 5 Newington Business Centre Dalkeith Road Mews Edinburgh EH16 5DU Telephone: Shaw Community Services - Edinburgh Support Service Care at Home Unit 5 Newington Business Centre Dalkeith Road Mews Edinburgh EH16 5DU Telephone: 01316629226 Inspected by: David Todd Type of inspection:

More information

Davislea Home For The Elderly Care Home Service Adults 100 Mallaig Road Drumoyne Glasgow G51 4PE Telephone:

Davislea Home For The Elderly Care Home Service Adults 100 Mallaig Road Drumoyne Glasgow G51 4PE Telephone: Davislea Home For The Elderly Care Home Service Adults 100 Mallaig Road Drumoyne Glasgow G51 4PE Telephone: 0141 276 0753 Type of inspection: Unannounced Inspection completed on: 27 February 2015 Contents

More information

Highland Care Agency Ltd Nurse Agency 219 Colinton Road Edinburgh EH14 1DJ

Highland Care Agency Ltd Nurse Agency 219 Colinton Road Edinburgh EH14 1DJ Highland Care Agency Ltd Nurse Agency 219 Colinton Road Edinburgh EH14 1DJ Type of inspection: Unannounced Inspection completed on: 30 April 2015 Contents Page No Summary 3 1 About the service we inspected

More information

Peacock Nursing Home Care Home Service Adults Garden Place Eliburn Livingston EH54 6RA Telephone:

Peacock Nursing Home Care Home Service Adults Garden Place Eliburn Livingston EH54 6RA Telephone: Peacock Nursing Home Care Home Service Adults Garden Place Eliburn Livingston EH54 6RA Telephone: 01506 417 464 Inspected by: William Morrison Type of inspection: Unannounced Inspection completed on: 29

More information

Ark Perth & Arbroath Housing Support and Care at Home Housing Support Service The Gateway North Methven Street Perth PH1 5PP Telephone:

Ark Perth & Arbroath Housing Support and Care at Home Housing Support Service The Gateway North Methven Street Perth PH1 5PP Telephone: Ark Perth & Arbroath Housing Support and Care at Home Housing Support Service The Gateway North Methven Street Perth PH1 5PP Telephone: 01738 446848 Inspected by: Averil Blair Type of inspection: Unannounced

More information

Newbyres Village Care Home Service Adults 20 Gore Avenue Gorebridge EH23 4TZ Telephone:

Newbyres Village Care Home Service Adults 20 Gore Avenue Gorebridge EH23 4TZ Telephone: Newbyres Village Care Home Service Adults 20 Gore Avenue Gorebridge EH23 4TZ Telephone: 0131 270 5657 Type of inspection: Unannounced Inspection completed on: 20 January 2015 Contents Page No Summary 3

More information

Jenny Gray Home Care Home Service Adults Melville Street Lochgelly KY5 9JD Telephone:

Jenny Gray Home Care Home Service Adults Melville Street Lochgelly KY5 9JD Telephone: Jenny Gray Home Care Home Service Adults Melville Street Lochgelly KY5 9JD Telephone: 01592 583325 Inspected by: Carole Kennedy Aileen Scobie Type of inspection: Unannounced Inspection completed on: 15

More information

Hilton Lodge Nursing Home Care Home Service Adults Court Street Haddington EH41 3AF Telephone:

Hilton Lodge Nursing Home Care Home Service Adults Court Street Haddington EH41 3AF Telephone: Hilton Lodge Nursing Home Care Home Service Adults 60-62 Court Street Haddington EH41 3AF Telephone: 01620 822291 Inspected by: Carol Moss Type of inspection: Unannounced Inspection completed on: 1 February

More information

Aden House (Care Home) Care Home Service Adults 5 Annfield Road Inverness IV2 3HX Telephone:

Aden House (Care Home) Care Home Service Adults 5 Annfield Road Inverness IV2 3HX Telephone: Aden House (Care Home) Care Home Service Adults 5 Annfield Road Inverness IV2 3HX Telephone: 01463 234667 Inspected by: Shona Smith Type of inspection: Unannounced Inspection completed on: 21 March 2014

More information

Daniel House Care Home Service Adults 243 Nithsdale Road Pollokshields Glasgow G41 5AQ Telephone:

Daniel House Care Home Service Adults 243 Nithsdale Road Pollokshields Glasgow G41 5AQ Telephone: Daniel House Care Home Service Adults 243 Nithsdale Road Pollokshields Glasgow G41 5AQ Telephone: 0141 427 0761 Type of inspection: Unannounced Inspection completed on: 31 July 2014 Contents Page No Summary

More information

St. Drostans House Care Home Service Adults 5 Infirmary Street Brechin DD9 7AN Telephone:

St. Drostans House Care Home Service Adults 5 Infirmary Street Brechin DD9 7AN Telephone: St. Drostans House Care Home Service Adults 5 Infirmary Street Brechin DD9 7AN Telephone: 01356 622050 Inspected by: Timothy Taylor Type of inspection: Unannounced Inspection completed on: 6 July 2012

More information

Glenlivet Gardens Care Home Care Home Service Adults Glenlivet Place Darnley Glasgow G53 7LA

Glenlivet Gardens Care Home Care Home Service Adults Glenlivet Place Darnley Glasgow G53 7LA Glenlivet Gardens Care Home Care Home Service Adults Glenlivet Place Darnley Glasgow G53 7LA Type of inspection: Unannounced Inspection completed on: 29 September 2014 Contents Page No Summary 3 1 About

More information

Eastercroft House Nursing Home Care Home Service Adults Airdrie Road Caldercruix Airdrie ML6 8NY Telephone:

Eastercroft House Nursing Home Care Home Service Adults Airdrie Road Caldercruix Airdrie ML6 8NY Telephone: Eastercroft House Nursing Home Care Home Service Adults Airdrie Road Caldercruix Airdrie ML6 8NY Telephone: 01236 842205 Inspected by: Alison Iles Arlene Wood Morag McHaffie Type of inspection: Unannounced

More information

Home is Best Ltd Housing Support Service 20 Ballewan Crescent Blanefield Glasgow G63 9HW

Home is Best Ltd Housing Support Service 20 Ballewan Crescent Blanefield Glasgow G63 9HW Home is Best Ltd Housing Support Service 20 Ballewan Crescent Blanefield Glasgow G63 9HW Type of inspection: Unannounced Inspection completed on: 29 July 2014 Contents Page No Summary 3 1 About the service

More information

Community Alarm Service Housing Support Service Merrystone Care Base 10 Blairhill Street Coatbridge ML5 1PG Telephone:

Community Alarm Service Housing Support Service Merrystone Care Base 10 Blairhill Street Coatbridge ML5 1PG Telephone: Community Alarm Service Housing Support Service Merrystone Care Base 10 Blairhill Street Coatbridge ML5 1PG Telephone: 01236 622400 Inspected by: Ann Marie Hawthorne Type of inspection: Announced (Short

More information

Woodlea Cottage Care Home Service Children and Young People Woodlea Cottage Muirend Road Burghmuir Perth PH1 1JU Telephone:

Woodlea Cottage Care Home Service Children and Young People Woodlea Cottage Muirend Road Burghmuir Perth PH1 1JU Telephone: Woodlea Cottage Care Home Service Children and Young People Woodlea Cottage Muirend Road Burghmuir Perth PH1 1JU Telephone: 01738 474705 Type of inspection: Unannounced Inspection completed on: 9 January

More information

CAIR Scotland Care Home Service Care Home Service Children and Young People CAIR Scotland Intensive Support Service 27 Glenclova Terrace Forfar DD8

CAIR Scotland Care Home Service Care Home Service Children and Young People CAIR Scotland Intensive Support Service 27 Glenclova Terrace Forfar DD8 CAIR Scotland Care Home Service Care Home Service Children and Young People CAIR Scotland Intensive Support Service 27 Glenclova Terrace Forfar DD8 1NR Inspected by: Linda Paterson Type of inspection:

More information

Barnardo's - Melbourne House Holiday Activity Programme Day Care of Children Melbourne House 94 Mid Street Bathgate EH48 1QF

Barnardo's - Melbourne House Holiday Activity Programme Day Care of Children Melbourne House 94 Mid Street Bathgate EH48 1QF Barnardo's - Melbourne House Holiday Activity Programme Day Care of Children Melbourne House 94 Mid Street Bathgate EH48 1QF Type of inspection: Unannounced Inspection completed on: 18 September 2014 Contents

More information

The Richmond Fellowship Scotland - Scottish Borders Housing Support Service Units 19 & 20 Tweed Horizons Newtown St. Boswells Melrose TD6 0SG

The Richmond Fellowship Scotland - Scottish Borders Housing Support Service Units 19 & 20 Tweed Horizons Newtown St. Boswells Melrose TD6 0SG The Richmond Fellowship Scotland - Scottish Borders Housing Support Service Units 19 & 20 Tweed Horizons Newtown St. Boswells Melrose TD6 0SG Inspected by: Dave Hutchinson Type of inspection: Unannounced

More information

Buchanan Street Residential Children's House Care Home Service Children and Young People 33 Buchanan Street Coatbridge ML5 1BA Telephone:

Buchanan Street Residential Children's House Care Home Service Children and Young People 33 Buchanan Street Coatbridge ML5 1BA Telephone: Buchanan Street Residential Children's House Care Home Service Children and Young People 33 Buchanan Street Coatbridge ML5 1BA Telephone: 012236 422432 Inspected by: Lynne Thow Type of inspection: Unannounced

More information

Turning Point Scotland - Perth & Kinross Housing Support Service 3 Grosvenor House Shore Road Perth PH2 8BD

Turning Point Scotland - Perth & Kinross Housing Support Service 3 Grosvenor House Shore Road Perth PH2 8BD Turning Point Scotland - Perth & Kinross Housing Support Service 3 Grosvenor House Shore Road Perth PH2 8BD Inspected by: Averil Blair Neil Morrison Type of inspection: Unannounced Inspection completed

More information

ASA International Nurse Agency 6 Coates Crescent Edinburgh EH3 7AL

ASA International Nurse Agency 6 Coates Crescent Edinburgh EH3 7AL ASA International Nurse Agency 6 Coates Crescent Edinburgh EH3 7AL Inspected by: Aileen Scobie Type of inspection: Unannounced Inspection completed on: 18 December 2013 Contents Page No Summary 3 1 About

More information

Homecare Support Support Service Care at Home 152a Lower Granton Road Edinburgh EH5 1EY

Homecare Support Support Service Care at Home 152a Lower Granton Road Edinburgh EH5 1EY Homecare Support Support Service Care at Home 152a Lower Granton Road Edinburgh EH5 1EY Type of inspection: Unannounced Inspection completed on: 19 December 2014 Contents Page No Summary 3 1 About the

More information

Allied Healthcare (Elgin) - Housing Support Service Housing Support Service Unit 3 Southfield Drive Glassgreen Elgin IV30 6GR Telephone:

Allied Healthcare (Elgin) - Housing Support Service Housing Support Service Unit 3 Southfield Drive Glassgreen Elgin IV30 6GR Telephone: Allied Healthcare (Elgin) - Housing Support Service Housing Support Service Unit 3 Southfield Drive Glassgreen Elgin IV30 6GR Telephone: 01343 550074 Inspected by: Elano Ross Type of inspection: Unannounced

More information

1st Class Care Solutions Limited Support Service Care at Home Argyll House Quarrywood Court Livingston EH54 6AX Telephone:

1st Class Care Solutions Limited Support Service Care at Home Argyll House Quarrywood Court Livingston EH54 6AX Telephone: 1st Class Care Solutions Limited Support Service Care at Home Argyll House Quarrywood Court Livingston EH54 6AX Telephone: 01506 412698 Type of inspection: Unannounced Inspection completed on: 13 March

More information

Ashfield Healthcare Nurse Agency Ashfield House Resolution Road Ashby-de-la-Zouch LE65 1HW

Ashfield Healthcare Nurse Agency Ashfield House Resolution Road Ashby-de-la-Zouch LE65 1HW Ashfield Healthcare Nurse Agency Ashfield House Resolution Road Ashby-de-la-Zouch LE65 1HW Inspected by: Amanda Cross Type of inspection: Unannounced Inspection completed on: 27 May 2014 Contents Page

More information

Phoenix Therapy and Care Ltd - Care at Home Support Service Care at Home 1 Lodge Street Haddington EH41 3DX Telephone:

Phoenix Therapy and Care Ltd - Care at Home Support Service Care at Home 1 Lodge Street Haddington EH41 3DX Telephone: Phoenix Therapy and Care Ltd - Care at Home Support Service Care at Home 1 Lodge Street Haddington EH41 3DX Telephone: 01620 828 566 Inspected by: Michelle Deans Type of inspection: Announced (Short Notice)

More information

Oxgangs Young Peoples Centre Care Home Service Children and Young People 54 Oxgangs Avenue Edinburgh EH13 9JP Telephone:

Oxgangs Young Peoples Centre Care Home Service Children and Young People 54 Oxgangs Avenue Edinburgh EH13 9JP Telephone: Oxgangs Young Peoples Centre Care Home Service Children and Young People 54 Oxgangs Avenue Edinburgh EH13 9JP Telephone: 0131 447 7971 Inspected by: Sandra Wright Type of inspection: Unannounced Inspection

More information

Green Pastures Care Home Service Children and Young People Green Pastures Sandilands Lanark ML11 9TY

Green Pastures Care Home Service Children and Young People Green Pastures Sandilands Lanark ML11 9TY Green Pastures Care Home Service Children and Young People Green Pastures Sandilands Lanark ML11 9TY Inspected by: Janis Toy Type of inspection: Unannounced Inspection completed on: 6 June 2014 Contents

More information

The Richmond Fellowship Scotland - Shared Lives Service Adult Placement Service Unit 2 Pickering House Netherton Road Wishaw ML2 0EQ

The Richmond Fellowship Scotland - Shared Lives Service Adult Placement Service Unit 2 Pickering House Netherton Road Wishaw ML2 0EQ The Richmond Fellowship Scotland - Shared Lives Service Adult Placement Service Unit 2 Pickering House Netherton Road Wishaw ML2 0EQ Inspected by: Arlene Woods Type of inspection: Unannounced Inspection

More information

Homeless Hostels Housing Support Service The Moray Council Housing Needs Team Greyfriars Street Elgin IV30 1LF Telephone:

Homeless Hostels Housing Support Service The Moray Council Housing Needs Team Greyfriars Street Elgin IV30 1LF Telephone: Homeless Hostels Housing Support Service The Moray Council Housing Needs Team 12-14 Greyfriars Street Elgin IV30 1LF Telephone: 01343 563388 Inspected by: Derek Priest Type of inspection: Announced (Short

More information

No Limits Caithness Day Care of Children Bank Row Wick KW1 5EY

No Limits Caithness Day Care of Children Bank Row Wick KW1 5EY No Limits Caithness Day Care of Children Bank Row Wick KW1 5EY Inspected by: Kara Doonan Type of inspection: Unannounced Inspection completed on: 1 August 2013 Contents Page No Summary 3 1 About the service

More information

Garvald Glenesk Care Home Service Adults 16 Avenue Road Eskbank Dalkeith EH22 3BP Telephone:

Garvald Glenesk Care Home Service Adults 16 Avenue Road Eskbank Dalkeith EH22 3BP Telephone: Garvald Glenesk Care Home Service Adults 16 Avenue Road Eskbank Dalkeith EH22 3BP Telephone: 0131 454 0031 Inspected by: Dave Hutchinson Type of inspection: Unannounced Inspection completed on: 27 April

More information

Support Work - Inverness Community Mental Health Service Housing Support Service Inverness Community Mental Health Service The Corbett Centre

Support Work - Inverness Community Mental Health Service Housing Support Service Inverness Community Mental Health Service The Corbett Centre Support Work - Inverness Community Mental Health Service Housing Support Service Inverness Community Mental Health Service The Corbett Centre Coronation Park Inverness IV3 8AD Inspected by: Lindsey McWhirter

More information

Scottish Nursing Guild Nurse Agency 160 Dundee Street Edinburgh EH11 1DQ

Scottish Nursing Guild Nurse Agency 160 Dundee Street Edinburgh EH11 1DQ Scottish Nursing Guild Nurse Agency 160 Dundee Street Edinburgh EH11 1DQ Type of inspection: Unannounced Inspection completed on: 21 May 2014 Contents Page No Summary 3 1 About the service we inspected

More information

Bellevue Nursing Home Care Home Service Adults 15 Racecourse Road Ayr KA7 2DQ Telephone:

Bellevue Nursing Home Care Home Service Adults 15 Racecourse Road Ayr KA7 2DQ Telephone: Bellevue Nursing Home Care Home Service Adults 15 Racecourse Road Ayr KA7 2DQ Telephone: 01292 610766 Inspected by: Amanda Cross Sean McGeechan Type of inspection: Unannounced Inspection completed on:

More information

Gladstone Childcare Ltd - Ragfield House Care Home Service Children and Young People Ragfield Nr Crail Anstruther KY10 3XG Telephone:

Gladstone Childcare Ltd - Ragfield House Care Home Service Children and Young People Ragfield Nr Crail Anstruther KY10 3XG Telephone: Gladstone Childcare Ltd - Ragfield House Care Home Service Children and Young People Ragfield Nr Crail Anstruther KY10 3XG Telephone: 07824 347744 Inspected by: Donna Borek Type of inspection: Unannounced

More information

Seamill Street Care Home Service Children and Young People 31 Seamill Street Nitshill Glasgow G53 7AX Telephone:

Seamill Street Care Home Service Children and Young People 31 Seamill Street Nitshill Glasgow G53 7AX Telephone: Seamill Street Care Home Service Children and Young People 31 Seamill Street Nitshill Glasgow G53 7AX Telephone: 0141 881 8671 Inspected by: Barbara Miller Type of inspection: Unannounced Inspection completed

More information

Aspire 'Gatehouse' School Care Accommodation Service Gatehouse of Caprington Caprington Estate Kilmarnock KA2 9AA

Aspire 'Gatehouse' School Care Accommodation Service Gatehouse of Caprington Caprington Estate Kilmarnock KA2 9AA Aspire 'Gatehouse' School Care Accommodation Service Gatehouse of Caprington Caprington Estate Kilmarnock KA2 9AA Type of inspection: Unannounced Inspection completed on: 27 March 2015 Contents Page No

More information

Inspection report. Rannoch Lodge Nursing Home Care Home Service Adults. Rannoch Drive Condorrat Cumbernauld G67 4ES

Inspection report. Rannoch Lodge Nursing Home Care Home Service Adults. Rannoch Drive Condorrat Cumbernauld G67 4ES Inspection report Rannoch Lodge Nursing Home Care Home Service Adults Rannoch Drive Condorrat Cumbernauld G67 4ES 01236 729273 Inspected by: (Care Commission officer) Gillian McPake Type of inspection:

More information

Buddies Out of School Care Day Care of Children Budhill Family Learning Centre Hallhill Road Budhill Glasgow G32 0PR Telephone:

Buddies Out of School Care Day Care of Children Budhill Family Learning Centre Hallhill Road Budhill Glasgow G32 0PR Telephone: Buddies Out of School Care Day Care of Children Budhill Family Learning Centre Hallhill Road Budhill Glasgow G32 0PR Telephone: 0141 774 3311 Inspected by: Karen Irvine Type of inspection: Unannounced

More information

Seaton Grove Care Home Service Adults Seaton Road Arbroath DD11 5DT Telephone:

Seaton Grove Care Home Service Adults Seaton Road Arbroath DD11 5DT Telephone: Seaton Grove Care Home Service Adults Seaton Road Arbroath DD11 5DT Telephone: 01241 873733 Inspected by: Timothy Taylor Type of inspection: Unannounced Inspection completed on: 18 September 2012 Contents

More information

Glasgow East End Carers Respite Service Support Service Care at Home Academy House 1346 Shettleston Road Glasgow G32 9AT Telephone:

Glasgow East End Carers Respite Service Support Service Care at Home Academy House 1346 Shettleston Road Glasgow G32 9AT Telephone: Glasgow East End Carers Respite Service Support Service Care at Home Academy House 1346 Shettleston Road Glasgow G32 9AT Telephone: 0141 764 0550 Type of inspection: Announced (Short Notice) Inspection

More information

Singleton Park Care Home Care Home Service

Singleton Park Care Home Care Home Service Singleton Park Care Home Care Home Service Singleton Park Care Home Courance Lockerbie DG11 1TS Telephone: 01387 860748 Type of inspection: Unannounced Inspection completed on: 19 September 2016 Service

More information

Bonnington Nursing Home Care Home Service Adults 205 / 207 Ferry Road Edinburgh EH6 4NN

Bonnington Nursing Home Care Home Service Adults 205 / 207 Ferry Road Edinburgh EH6 4NN Bonnington Nursing Home Care Home Service Adults 205 / 207 Ferry Road Edinburgh EH6 4NN Inspected by: Averil Blair Linda Paterson Type of inspection: Unannounced Inspection completed on: 9 June 2011 Contents

More information

Beechmount Care Home Service Adults 14 Ulundi Road Johnstone PA5 8TE Telephone:

Beechmount Care Home Service Adults 14 Ulundi Road Johnstone PA5 8TE Telephone: Beechmount Care Home Service Adults 14 Ulundi Road Johnstone PA5 8TE Telephone: 01505 320274 Inspected by: Colin Goldie Type of inspection: Unannounced Inspection completed on: 20 May 2013 Contents Page

More information

Allied Healthcare Group Ltd - Dumfries Housing Support Service 1st Floor 22 Castle Street Dumfries DG1 1DR Telephone:

Allied Healthcare Group Ltd - Dumfries Housing Support Service 1st Floor 22 Castle Street Dumfries DG1 1DR Telephone: Allied Healthcare Group Ltd - Dumfries Housing Support Service 1st Floor 22 Castle Street Dumfries DG1 1DR Telephone: 01387 265610 Inspected by: Linda Wheatley Clive Pegram Type of inspection: Unannounced

More information

Allan Street Children's Unit Care Home Service Children and Young People 41 Allan Street Dalmarnock Glasgow G40 4RF Telephone:

Allan Street Children's Unit Care Home Service Children and Young People 41 Allan Street Dalmarnock Glasgow G40 4RF Telephone: Allan Street Children's Unit Care Home Service Children and Young People 41 Allan Street Dalmarnock Glasgow G40 4RF Telephone: 0141 276 3912 Inspected by: Jan Strain Type of inspection: Unannounced Inspection

More information

Sense Scotland Respite and Short Breaks Service Care Home Service Adults 5 Fleuchar Street Dundee DD2 2LQ Telephone:

Sense Scotland Respite and Short Breaks Service Care Home Service Adults 5 Fleuchar Street Dundee DD2 2LQ Telephone: Sense Scotland Respite and Short Breaks Service Care Home Service Adults 5 Fleuchar Street Dundee DD2 2LQ Telephone: 01382 642082 Inspected by: Susan White Type of inspection: Unannounced Inspection completed

More information

Enable Scotland (Leading the Way) - Oban, Lorn and Isles Housing Support Service Unit 3 McLeod Building Lochavullin Estate Oban PA34 4PL Telephone:

Enable Scotland (Leading the Way) - Oban, Lorn and Isles Housing Support Service Unit 3 McLeod Building Lochavullin Estate Oban PA34 4PL Telephone: Enable Scotland (Leading the Way) - Oban, Lorn and Isles Housing Support Service Unit 3 McLeod Building Lochavullin Estate Oban PA34 4PL Telephone: 01631 565 062 Inspected by: Elspeth Gibb Type of inspection:

More information

The Courtyard Care Home Service Adults Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU

The Courtyard Care Home Service Adults Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU The Courtyard Care Home Service Adults Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU Inspected by: Sean McGeechan Type of inspection: Unannounced Inspection completed on: 13

More information

Care service inspection report

Care service inspection report Care service inspection report Full inspection Bankfoot House Care Home Service Beechgrove 14 Well Street Moffat Inspection completed on 10 June 2015 Inspection report Service provided by: Bankfoot House

More information

Allied Healthcare (Scottish Borders) Housing Support Service Unit 3 Annfield Business Centre Teviot Crescent Hawick TD9 9RE

Allied Healthcare (Scottish Borders) Housing Support Service Unit 3 Annfield Business Centre Teviot Crescent Hawick TD9 9RE Allied Healthcare (Scottish Borders) Housing Support Service Unit 3 Annfield Business Centre Teviot Crescent Hawick TD9 9RE Type of inspection: Unannounced Inspection completed on: 12 June 2014 Contents

More information

Kibble Safe Centre Secure Accommodation Service Goudie Street Paisley PA3 2LG

Kibble Safe Centre Secure Accommodation Service Goudie Street Paisley PA3 2LG Kibble Safe Centre Secure Accommodation Service Goudie Street Paisley PA3 2LG Inspected by: Mark Causer Janis Toy Type of inspection: Unannounced Inspection completed on: 10 January 2013 Contents Page

More information

Grants Bank Care Home Service Adults Pilmuir Street Dunfermline KY12 0NH Telephone:

Grants Bank Care Home Service Adults Pilmuir Street Dunfermline KY12 0NH Telephone: Grants Bank Care Home Service Adults Pilmuir Street Dunfermline KY12 0NH Telephone: 01383 620905 Inspected by: Marion Ash Type of inspection: Unannounced Inspection completed on: 5 November 2013 Contents

More information

The Castings Hostel Housing Support Service 14 Castings Avenue Falkirk FK2 7BJ Telephone:

The Castings Hostel Housing Support Service 14 Castings Avenue Falkirk FK2 7BJ Telephone: The Castings Hostel Housing Support Service 14 Castings Avenue Falkirk FK2 7BJ Telephone: 01324 501908 Inspected by: Jane Lynch Type of inspection: Unannounced Inspection completed on: 24 December 2012

More information

DIAL Network Housing Support Service 9 Queens Terrace Ayr KA7 1DU Telephone:

DIAL Network Housing Support Service 9 Queens Terrace Ayr KA7 1DU Telephone: DIAL Network Housing Support Service 9 Queens Terrace Ayr KA7 1DU Telephone: 01292 618313 Inspected by: Amanda Cross Type of inspection: Unannounced Inspection completed on: 16 July 2013 Contents Page

More information

Hansel Day Services Support Service Without Care at Home Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU Telephone: 01563

Hansel Day Services Support Service Without Care at Home Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU Telephone: 01563 Hansel Day Services Support Service Without Care at Home Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU Telephone: 01563 831470 Inspected by: Sean McGeechan Michael Thomson

More information

Gillburn Road Residential Respite Unit Care Home Service Children and Young People Gillburn Road Dundee DD3 0AB Telephone:

Gillburn Road Residential Respite Unit Care Home Service Children and Young People Gillburn Road Dundee DD3 0AB Telephone: Gillburn Road Residential Respite Unit Care Home Service Children and Young People Gillburn Road Dundee DD3 0AB Telephone: 01382 436580 Inspected by: Linda Paterson Clare Cartwright Type of inspection:

More information

GCC SWS Homelessness Emergency/ Assessment Centre (3) Housing Support Service Clyde Place Assessment Centre 38 Clyde Place Glasgow G5 8AQ

GCC SWS Homelessness Emergency/ Assessment Centre (3) Housing Support Service Clyde Place Assessment Centre 38 Clyde Place Glasgow G5 8AQ GCC SWS Homelessness Emergency/ Assessment Centre (3) Housing Support Service Clyde Place Assessment Centre 38 Clyde Place Glasgow G5 8AQ Type of inspection: Unannounced Inspection completed on: 26 November

More information

Action for Children - Gilmerton Road Outreach Services Support Service Without Care at Home 408 Gilmerton Road Edinburgh EH17 7JH

Action for Children - Gilmerton Road Outreach Services Support Service Without Care at Home 408 Gilmerton Road Edinburgh EH17 7JH Action for Children - Gilmerton Road Outreach Services Support Service Without Care at Home 408 Gilmerton Road Edinburgh EH17 7JH Inspected by: Iain Lamb Type of inspection: Unannounced Inspection completed

More information

Cheshire House (Care Home) Care Home Service Adults Ness Walk Inverness IV3 5NE

Cheshire House (Care Home) Care Home Service Adults Ness Walk Inverness IV3 5NE Cheshire House (Care Home) Care Home Service Adults Ness Walk Inverness IV3 5NE Type of inspection: Unannounced Inspection completed on: 26 June 2014 Contents Page No Summary 3 1 About the service we inspected

More information

Trinity Lodge Nursing Home Care Home Service

Trinity Lodge Nursing Home Care Home Service Trinity Lodge Nursing Home Care Home Service Spring Gardens Edinburgh EH8 8HT Telephone: 0131 661 1113 Type of inspection: Unannounced Inspection completed on: 27 September 2016 Service provided by: Trinity

More information

Henderson House. Care Home Service Adults 2 Links Road Dalgety Bay KY11 9GW Telephone:

Henderson House. Care Home Service Adults 2 Links Road Dalgety Bay KY11 9GW Telephone: Henderson House. Care Home Service Adults 2 Links Road Dalgety Bay KY11 9GW Telephone: 01383 821234 Inspected by: Molly Clunie Susan White Type of inspection: Unannounced Inspection completed on: 31 May

More information

Hillwood Primary School Nursery Day Care of Children Station Road Ratho Station Newbridge EH28 8PT Telephone:

Hillwood Primary School Nursery Day Care of Children Station Road Ratho Station Newbridge EH28 8PT Telephone: Hillwood Primary School Nursery Day Care of Children Station Road Ratho Station Newbridge EH28 8PT Telephone: 0131 333 1210 Inspected by: Alison Precup Type of inspection: Unannounced Inspection completed

More information

Cumbrae House Care Home Service Adults 4-18 Burnbank Terrace Glasgow G20 6UQ Telephone:

Cumbrae House Care Home Service Adults 4-18 Burnbank Terrace Glasgow G20 6UQ Telephone: Cumbrae House Care Home Service Adults 4-18 Burnbank Terrace Glasgow G20 6UQ Telephone: 0141 332 5909 Inspected by: Alison McEleny Type of inspection: Unannounced Inspection completed on: 20 September

More information

Scottish Autism Support Service Care at Home 29b Balunie Avenue Douglas Dundee DD4 8QW Telephone:

Scottish Autism Support Service Care at Home 29b Balunie Avenue Douglas Dundee DD4 8QW Telephone: Scottish Autism Support Service Care at Home 29b Balunie Avenue Douglas Dundee DD4 8QW Telephone: 01382738334 Inspected by: Amanda Welch Type of inspection: Announced (Short Notice) Inspection completed

More information

Aberdeen Supported Living Services Housing Support Service 701 King Street Aberdeen AB24 1SD Telephone:

Aberdeen Supported Living Services Housing Support Service 701 King Street Aberdeen AB24 1SD Telephone: Aberdeen Supported Living Services Housing Support Service 701 King Street Aberdeen AB24 1SD Telephone: 01224 701305 Inspected by: Brendan McCabe Type of inspection: Unannounced Inspection completed on:

More information

Montgomery Place Care Home Service Children and Young People 4 Montgomery Place Kilmarnock KA3 1JB Telephone:

Montgomery Place Care Home Service Children and Young People 4 Montgomery Place Kilmarnock KA3 1JB Telephone: Montgomery Place Care Home Service Children and Young People 4 Montgomery Place Kilmarnock KA3 1JB Telephone: 01563 543926 Inspected by: George Stewart Morag McGill Type of inspection: Unannounced Inspection

More information

Glenallan Hostel Care Home Service Adults 142 Glenallan Drive Edinburgh EH16 5RE Telephone:

Glenallan Hostel Care Home Service Adults 142 Glenallan Drive Edinburgh EH16 5RE Telephone: Glenallan Hostel Care Home Service Adults 142 Glenallan Drive Edinburgh EH16 5RE Telephone: 0131 666 2858 Inspected by: Donald Preston Type of inspection: Unannounced Inspection completed on: 21 October

More information

Perth & Kinross Council - Home Care Housing Support Service Council Buildings 2 High Street Perth PH1 5PH Telephone:

Perth & Kinross Council - Home Care Housing Support Service Council Buildings 2 High Street Perth PH1 5PH Telephone: Perth & Kinross Council - Home Care Housing Support Service Council Buildings 2 High Street Perth PH1 5PH Telephone: 01738 476711 Inspected by: Averil Blair Type of inspection: Announced (Short Notice)

More information

Adamwood Nursing Home Care Home Service

Adamwood Nursing Home Care Home Service Adamwood Nursing Home Care Home Service 47c Ravensheugh Road Musselburgh EH21 7PY Telephone: 0131 665 8032 Type of inspection: Unannounced Inspection completed on: 1 February 2017 Service provided by:

More information

Independent Living Services - ILS Clyde Valley & Lanarkshire Housing Support Service Dalziel Building G5, 7 Scott Street Motherwell ML1 1PN

Independent Living Services - ILS Clyde Valley & Lanarkshire Housing Support Service Dalziel Building G5, 7 Scott Street Motherwell ML1 1PN Independent Living Services - ILS Clyde Valley & Lanarkshire Housing Support Service Dalziel Building G5, 7 Scott Street Motherwell ML1 1PN Inspected by: Kirsty Porter Mina Cassidy Type of inspection:

More information

New Monteith House Care Home Care Home Service Adults New Monteith House Care Home Carstairs Lanark ML11 8QP

New Monteith House Care Home Care Home Service Adults New Monteith House Care Home Carstairs Lanark ML11 8QP New Monteith House Care Home Care Home Service Adults New Monteith House Care Home Carstairs Lanark ML11 8QP Inspected by: Ann Marie Hawthorne Alison Iles Type of inspection: Unannounced Inspection completed

More information

Real Care Agency Housing Support Service Glenburn House 35 Glenburn Road East Kilbride Glasgow G74 5BA Telephone:

Real Care Agency Housing Support Service Glenburn House 35 Glenburn Road East Kilbride Glasgow G74 5BA Telephone: Real Care Agency Housing Support Service Glenburn House 35 Glenburn Road East Kilbride Glasgow G74 5BA Telephone: 01355 590033 Type of inspection: Unannounced Inspection completed on: 23 June 2014 Contents

More information

New Trinity Centre Support Service Care at Home 7a Loaning Road Edinburgh EH7 6JE Telephone:

New Trinity Centre Support Service Care at Home 7a Loaning Road Edinburgh EH7 6JE Telephone: New Trinity Centre Support Service Care at Home 7a Loaning Road Edinburgh EH7 6JE Telephone: 0131 661 1212 Inspected by: Stephen Ball Grant Dugdale Type of inspection: Unannounced Inspection completed

More information

Mid Gavin Nursery & OSC Day Care of Children Mid Gavin Lodge Beith Road Howwood Johnstone PA9 1DL

Mid Gavin Nursery & OSC Day Care of Children Mid Gavin Lodge Beith Road Howwood Johnstone PA9 1DL Mid Gavin Nursery & OSC Day Care of Children Mid Gavin Lodge Beith Road Howwood Johnstone PA9 1DL Inspected by: Kirsty Ryan Mary Crocker Type of inspection: Unannounced Inspection completed on: 14 August

More information

Aberlour Sycamore Service Care Home Service Children and Young People Veronica Crescent Kirkcaldy KY1 2LJ Telephone:

Aberlour Sycamore Service Care Home Service Children and Young People Veronica Crescent Kirkcaldy KY1 2LJ Telephone: Aberlour Sycamore Service Care Home Service Children and Young People 101-103 Veronica Crescent Kirkcaldy KY1 2LJ Telephone: 01592 592123 Inspected by: Linda Paterson Type of inspection: Unannounced Inspection

More information

The Village Nursing Home Care Home Service

The Village Nursing Home Care Home Service The Village Nursing Home Care Home Service 1a The Auld Road Cumbernauld Glasgow G67 2RF Telephone: 01236 458587 Type of inspection: Unannounced Inspection completed on: 4 November 2016 Service provided

More information

Cowdenbeath Primary School Nursery Day Care of Children 45 Broad Street Cowdenbeath KY4 8JP Telephone:

Cowdenbeath Primary School Nursery Day Care of Children 45 Broad Street Cowdenbeath KY4 8JP Telephone: Cowdenbeath Primary School Nursery Day Care of Children 45 Broad Street Cowdenbeath KY4 8JP Telephone: 01383 602449 Inspected by: Seonaid Lowe Linda Wood Type of inspection: Unannounced Inspection completed

More information

Forthbank Nursing Home Care Home Service Adults Drip Road Kildean Stirling FK8 1RR

Forthbank Nursing Home Care Home Service Adults Drip Road Kildean Stirling FK8 1RR Forthbank Nursing Home Care Home Service Adults Drip Road Kildean Stirling FK8 1RR Inspected by: Leigh Ferguson Type of inspection: Unannounced Inspection completed on: 10 January 2013 Contents Page No

More information

Bield at Home - Linlithgow/Biggar Support Service Care at Home Westport Resource 1 St Ninians Road Linlithgow EH49 7BY

Bield at Home - Linlithgow/Biggar Support Service Care at Home Westport Resource 1 St Ninians Road Linlithgow EH49 7BY Bield at Home - Linlithgow/Biggar Support Service Care at Home Westport Resource 1 St Ninians Road Linlithgow EH49 7BY Inspected by: Jane Brown Type of inspection: Announced (Short Notice) Inspection completed

More information

Acorn Park Care Home Care Home Service Adults Glen Road College Milton East Kilbride Glasgow G74 5BL Telephone:

Acorn Park Care Home Care Home Service Adults Glen Road College Milton East Kilbride Glasgow G74 5BL Telephone: Acorn Park Care Home Care Home Service Adults Glen Road College Milton East Kilbride Glasgow G74 5BL Telephone: 01355 248140 Type of inspection: Unannounced Inspection completed on: 5 December 2014 Contents

More information

QXHA Sheltered Housing Support Service Housing Support Service 45 Firhill Road Maryhill Glasgow G20 7BE Telephone:

QXHA Sheltered Housing Support Service Housing Support Service 45 Firhill Road Maryhill Glasgow G20 7BE Telephone: QXHA Sheltered Housing Support Service Housing Support Service 45 Firhill Road Maryhill Glasgow G20 7BE Telephone: 0141 945 3003 Inspected by: Roddy MacInnes Type of inspection: Unannounced Inspection

More information

The Richmond Fellowship Scotland - Shared Lives Service Adult Placement Service Unit 2 Pickering House Netherton Road Wishaw ML2 0EQ

The Richmond Fellowship Scotland - Shared Lives Service Adult Placement Service Unit 2 Pickering House Netherton Road Wishaw ML2 0EQ The Richmond Fellowship Scotland - Shared Lives Service Adult Placement Service Unit 2 Pickering House Netherton Road Wishaw ML2 0EQ Type of inspection: Unannounced Inspection completed on: 19 February

More information

After School Club (Stanley/Murthly & Pitlochry) Day Care of Children Murthly Primary School Murthly Perth PH1 4HB Telephone:

After School Club (Stanley/Murthly & Pitlochry) Day Care of Children Murthly Primary School Murthly Perth PH1 4HB Telephone: After School Club (Stanley/Murthly & Pitlochry) Day Care of Children Murthly Primary School Murthly Perth PH1 4HB Telephone: 01738 710121 Inspected by: Morag Skinner Type of inspection: Unannounced Inspection

More information

South Morningside After School Care Club Day Care of Children South Morningside Primary School 116 Comiston Road Edinburgh EH10 5QN Telephone: 0131

South Morningside After School Care Club Day Care of Children South Morningside Primary School 116 Comiston Road Edinburgh EH10 5QN Telephone: 0131 South Morningside After School Care Club Day Care of Children South Morningside Primary School 116 Comiston Road Edinburgh EH10 5QN Telephone: 0131 447 6800 Inspected by: Nancy Wyse Type of inspection:

More information

Rannoch House Care Home Service Adults 97 Cleveden Road Kelvindale Glasgow G12 0JN Telephone:

Rannoch House Care Home Service Adults 97 Cleveden Road Kelvindale Glasgow G12 0JN Telephone: Rannoch House Care Home Service Adults 97 Cleveden Road Kelvindale Glasgow G12 0JN Telephone: 0141 276 1894 Inspected by: Tony Valbonesi Linda Kemp Type of inspection: Unannounced Inspection completed

More information

Barony Housing Support Service - Edinburgh Housing Support Service 101 High Riggs Tollcross Edinburgh EH3 9RP

Barony Housing Support Service - Edinburgh Housing Support Service 101 High Riggs Tollcross Edinburgh EH3 9RP Barony Housing Support Service - Edinburgh Housing Support Service 101 High Riggs Tollcross Edinburgh EH3 9RP Inspected by: Stephen Ball Type of inspection: Unannounced Inspection completed on: 6 March

More information

Pathway Resource Centre Care Home Service Children and Young People Meadow Mill Tranent EH33 1DT Telephone:

Pathway Resource Centre Care Home Service Children and Young People Meadow Mill Tranent EH33 1DT Telephone: Pathway Resource Centre Care Home Service Children and Young People Meadow Mill Tranent EH33 1DT Telephone: 01875 610794 Inspected by: Iain Lamb Type of inspection: Unannounced Inspection completed on:

More information

Northern Lights Care Home Service Children and Young People Neath Birches Scaniport Inverness IV2 6DL

Northern Lights Care Home Service Children and Young People Neath Birches Scaniport Inverness IV2 6DL Northern Lights Care Home Service Children and Young People Neath Birches Scaniport Inverness IV2 6DL Inspected by: Kathleen Sutherland Type of inspection: Unannounced Inspection completed on: 1 May 2013

More information

Homecare by Hera Limited Housing Support Service 201a Whitletts Road Glenmuir Square Ayr KA8 0JZ

Homecare by Hera Limited Housing Support Service 201a Whitletts Road Glenmuir Square Ayr KA8 0JZ Homecare by Hera Limited Housing Support Service 201a Whitletts Road Glenmuir Square Ayr KA8 0JZ Inspected by: Mala Thomson N/A Type of inspection: Unannounced Inspection completed on: 4 March 2014 Contents

More information

Skye View Care Centre Care Home Service

Skye View Care Centre Care Home Service Skye View Care Centre Care Home Service 1 Arran Drive Airdrie ML6 6NJ Telephone: 01236 762 242 Type of inspection: Unannounced Inspection completed on: 11 May 2017 Service provided by: Skye Care Limited

More information

Lainshaw Primary School Nursery Class Day Care of Children Kilwinning Road Stewarton Kilmarnock KA3 3DL Telephone:

Lainshaw Primary School Nursery Class Day Care of Children Kilwinning Road Stewarton Kilmarnock KA3 3DL Telephone: Lainshaw Primary School Nursery Class Day Care of Children Kilwinning Road Stewarton Kilmarnock KA3 3DL Telephone: 01560 483653 Inspected by: Carole Thomson Type of inspection: Unannounced Inspection completed

More information

Abbey Gardens Nursing Home Care Home Service Adults Lincluden Road Dumfries DG2 0QB Telephone:

Abbey Gardens Nursing Home Care Home Service Adults Lincluden Road Dumfries DG2 0QB Telephone: Abbey Gardens Nursing Home Care Home Service Adults Lincluden Road Dumfries DG2 0QB Telephone: 01387 255322 Type of inspection: Unannounced Inspection completed on: 27 November 2014 Contents Page No Summary

More information

Helensburgh Addiction Rehabilitation Team Housing Support Unit Housing Support Service 52 West Princess Street Helensburgh G84 8UG Telephone: 01436

Helensburgh Addiction Rehabilitation Team Housing Support Unit Housing Support Service 52 West Princess Street Helensburgh G84 8UG Telephone: 01436 Helensburgh Addiction Rehabilitation Team Housing Support Unit Housing Support Service 52 West Princess Street Helensburgh G84 8UG Telephone: 01436 674 653 Type of inspection: Unannounced Inspection completed

More information

Carr Gomm - Edinburgh Housing Support Service Units 26 & 27 Craigmillar Social Enterprise & Arts Centre 11 Harewood Road Edinburgh EH16 4NT

Carr Gomm - Edinburgh Housing Support Service Units 26 & 27 Craigmillar Social Enterprise & Arts Centre 11 Harewood Road Edinburgh EH16 4NT Carr Gomm - Edinburgh Housing Support Service Units 26 & 27 Craigmillar Social Enterprise & Arts Centre 11 Harewood Road Edinburgh EH16 4NT Telephone: 0131 228 6623 Inspected by: David Todd Dave Adams

More information

Dawson Court Very Sheltered Housing Housing Support Service Victoria Terrace Turriff AB53 4FP

Dawson Court Very Sheltered Housing Housing Support Service Victoria Terrace Turriff AB53 4FP Dawson Court Very Sheltered Housing Housing Support Service Victoria Terrace Turriff AB53 4FP Type of inspection: Announced (Short Notice) Inspection completed on: 16 March 2015 Contents Page No Summary

More information

Dundee City Council - Social Care Teams (Learning Disabilities, Mental Health, Drug and Alcohol/Blood Borne Viruses) Housing Support Service Social

Dundee City Council - Social Care Teams (Learning Disabilities, Mental Health, Drug and Alcohol/Blood Borne Viruses) Housing Support Service Social Dundee City Council - Social Care Teams (Learning Disabilities, Mental Health, Drug and Alcohol/Blood Borne Viruses) Housing Support Service Social Work Offices Balmerino Road Dundee DD4 8RW Inspected

More information

Phoenix Futures Glasgow Resettlement Service Housing Support Service 98 Hamiltonhill Road Possilpark Glasgow G22 5RU Telephone:

Phoenix Futures Glasgow Resettlement Service Housing Support Service 98 Hamiltonhill Road Possilpark Glasgow G22 5RU Telephone: Phoenix Futures Glasgow Resettlement Service Housing Support Service 98 Hamiltonhill Road Possilpark Glasgow G22 5RU Telephone: 0141 332 0121 Inspected by: Iain Lamb Type of inspection: Announced (Short

More information