Social care New ways of working

Size: px
Start display at page:

Download "Social care New ways of working"

Transcription

1 Social care New ways of working Marie Roulston Director of Children s Services/Executive Director of Social Work, NHSCT Phil Hughes Assistant Director Mental Health, NHSCT Seamus McErlane Social Care Commissioning Lead HSCB Geoff Huggins Director, Health and Social Integration, Scottish Government

2 Leading Transformation Mental Health Older People Services in NHSCT New Ways of Working Karen Harvey Head of Service Maureen Serplus Locality Manager NI Confederation Annual Conference Tuesday 28 th June 2016

3 Background NHSCT Adding Life to Years 2007 New Ways of Working 2013 Ramp 2015

4 Background Mental Health Older Peoples Service Dementia Inpatient services on 3 wards 7 CMHTOP s fragmented pathway Inpatient and Community responsibility Inconsistent links with voluntary/community/independent sectors Resources

5 New Ways Working Focus Bamford, Dementia Strategy, TYC and RAMP Right professional, Right time Change to the model of service delivery Enhanced multi-disciplinary team working Workforce Development

6 What needed to happen? Engagement Management of change process Practical arrangements Staff re-allocation 5 Team Model Training

7 NWW June 2016 Memory Service Consultant CMHTOP or Inpatient Dementia Home Support Team Rapid Assessment Interface Discharge Supported Living Dementia Friendly Communities In Patient Services

8 Real Benefits for Service User Dementia Care Pathway Comprehensive Assessment Increased Diagnosis rate Right person right time Increased accessibility to services Dedicated Advocacy

9 Service User/Carer Feedback the practitioner was very professional, competent and understanding and put me at ease throughout helped me get my dad back 80% very satisfied 14% were satisfied

10 Next Steps Acute Pathway Consolidate Memory Service Extend to phase 2/3 Dementia Care Pathway Dementia Intensive Care Unit, CMHTOP and Dementia Home Support Team Partnership Dementia Friendly Communities

11 Thank - You

12 Leading Transformation: New Ways of Working in Dementia Care NI Confederation Annual Conference Tuesday 28 th June 2016

13 Dementia Care Technological and Medical advances in Health Care Improved Life Expectancy / Demographics Increased prevalence - chronic conditions Costs Financially Personal 13

14 Global Perspective G8 Dementia Summit - London 2013 WHO Ministerial Conference - Geneva 2015 Prime Minister s Challenge National Strategies Improving Dementia Services in NI: A Regional Strategy (2011) 14

15 Local Perspective Launched November recommendations / 7 themes Transforming Your Care (2013) Making Life Better ( ) Service Frameworks and Standards Guides 15

16 Improving Dementia Services Regional Implementation Group Investments Executive s Delivering Social Change Programme Memory Services Collaborative Research Legislation (Capacity) 16

17 Other Developments Dementia Friendly communities Regional and Trust initiatives Dementia Innovation Lab Dementia NI Delivering Social Change - Phase 2 Beyond the Strategy 17

18 Next Steps Training Strategy Research Programme Health Economics and Analytics (next 30 years) Environment / Accommodation / Technology Dementia Alliance Centre of Excellence 18

19 THANK YOU 19

20 Co production and involving people change that works? Laura Collins Carer Martin Quinn Regional Lead on Personal and Public involvement PHA Maeve Hully Chief Executive, Patient Client Council

21 Co-production and Involving People Change that Works?

22 Laura Collins Family Carer 22

23 Martin Quinn Regional PPI Lead PHA 23

24 What is PPI? New term, not a new concept. Personal and Public Involvement (PPI) is a process whereby service users/carers and the public are empowered and enabled to inform and influence the commissioning, planning, delivery and evaluation of health and social care services in ways that are relevant and meaningful to them

25 Policy and legislative context Policy influencers - Health for all (2000) - WHO - Wanless (2004/5) and Appleby (2005) Reports - DHSSPS - PPI Circulars 2007 & Quality Putting Patients First and Foremost - Transforming Your Care Legislation - Equality legislation Health and Social Care (Reform) Act (NI) No decision about me, without me, DoH Judicial reviews, growing body of case law Public Interest - Francis Report Donaldson Report 2013/14 - Human Rights Commission Inquiry

26 PPI roles & responsibilities Organisation DoH PHA HSCB PCC RQIA Trusts Other HSC Bodies Role Policy Lead, issuing formal guidance, setting priorities Policy Implementation Lead. Operational leadership, consistency of approach, building capacity, develop training, raising awareness, chair and facilitate the Regional PPI Forum, develop PPI standards and undertake monitoring and provide assurances to the DoH. Ensure PPI is embedded into Commissioning, encourage Family Practitioner services to adopt PPI approaches Promote public involvement, represent public interest, challenge function Independent assurances to DHSSPS re PPI structures Organisational and governance arrangements to meet Statutory Duty of Involvement Comply with / encouraged to adopt PPI 26 26

27 Co-production definition A delivery model for health services, co-production is based on the sharing of information and on shared decision making between the service users and providers (Bettencourt, Ostrom et al, 2002; Needham and Carr, 2009). It builds on the assumption that both parties have a central role to play in the process as they each contribute different and essential knowledge (Cahn, 2000). The Health Foundation,

28 Level of Involvement Volunteering g Co-design (Commissioning) Co-Delivery (Providing) Social Capital (Peer Led Service & Social Enterprises) Personal Briege Quinn PHA & Rodney Morton HSCB 28 28

29 Bringing PPI and Co-production together The PHA undertakes PPI using coproduction/delivery methodology. Examples are: HSC Regional PPI Forum PPI Standards PPI Monitoring Engage & Involve Training Programme 29 29

30 Co-Production in Action Maeve Hully Chief Executive

31 Our role in Health and Social Care To provide a powerful, independent voice in health and social care for patients, clients, carers and communities.

32 We aim to: Listen and act on people s views Encourage people to get involved Help people make a complaint Promote provision of advice & information

33 What has the done?

34 No decision about me, without me Clare Rayner Past president of the Patients Association

35 Future Planning Success Brian Sinnamon Expert by experience

36 Help Stop Choking Raising Awareness of Choking John Toal & Angela Crocker

37 Choking is when food sticks in your throat. You might cough or not be able to cough, speak or breath. If you can t breathe you could collapse and you could die.

38 Hi I m John I have a learning disability, epilepsy, Cerebral Palsy and swallowing difficulties. I choked a few times and it scared me. I worked with Speech and Language therapy to make changes to help reduce my risk of choking. I haven't choked since, I think my experience with Angela saved my life. I want to share my story to help other people reduce their risk of choking.

39 Before I did this work I didn t realise choking was so serious. I would take big big bites and my mum would say slow down your going to choke but I didn t know that I could die. This is me telling my story and how I feel being through it (choking), even if I help one person it will be fantastic.

40 Made my story into a DVD.

41 DVD available on elearning training and YouTube.

42 The DVD helps empower service users I had a very bad choke on lettuce. I don t eat it now. If I had known it was a hard food I might never have choked. I used to eat all my food dry, now I take gravy and the food doesn t get stuck in my throat anymore. We make sure everyone is quiet during lunch to help John. John doesn t eat on his own anymore. My friend's brother died from a choke when he went to live in a new house. We all need to know what to do to help.

43

44 Secured funding from the BHSCT Health Improvement Consortium to create a website and mobile app

45 Comments Excellent project that could save someone s life should be shared across trusts in all LD areas also brilliant for children Absolutely superb. Johns teaching was excellent he is obviously a choking expert Brilliant, great idea to have service users perspective Excellent presentation will help many people make better choices and others to better support individuals Great session, I didn't know lettuce was hard to eat. Put it on YouTube.

46

47 PPI John is a real service user, talking about what matters to him. Listening to him talking about his experience brings the subject of choking to a human level. This project has given John a strong voice, helped him influence the NHS work and play a significant role in shaping services.

48 Thank you for listening to this presentation about choking. I hope it helps you to think more about choking to try to stop people dying from choking.

49 CO-PRODUCTION IN NORTHERN REGION RECOVERY COLLEGE AUDREY MONTGOMERY ROSEMARY HAWTHORNE

50 BACKGROUND TO RECOVERY COLLEGE All courses must be co-produced and cofacilitated There is a physical base (hub) then courses are taken out to different areas in the community

51 BACKGROUND TO RECOVERY COLLEGE The college operates on mainstream college principles (ie, prospectus, enrolment forms, semester timetables.) It s for EVERYONE There is a personal tutor (or equivalent) to give information and offer guidance about courses

52 BACKGROUND TO RECOVERY COLLEGE The college is not a substitute for traditional assessment and treatments The college is not a substitute for mainstream colleges. The college must reflect recovery principles

53 Steering group Working group How did we go about coproduction Getting people with lived experience and carers (PPI) involved

54 Ensuring Effective Co- Production Dignity and Respect for the views of all Inclusivity, Equity and Diversity to ensure everyone who needs to and wishes to be involved is facilitated to do so irrespective of culture, language, skills, knowledge and experience Collaboration and Partnership Working which is respectful of the views of others and based on constructive relationships Transparency and openness in interactions and relationships.

55 Barriers to Recovery and Coproduction Not understanding the ethos of recovery Not understanding the ethos of co production Not actively listening Not enough time for co production Not enough time to develop relationships

56 Recovery and PPI Recovery stories Book Recovery DVD Develop What is Recovery and Social Inclusion Recovery College Courses Co-production and co-facilitation

57 Recovery College Courses Co produced Co delivered Experts in own field Equals in the room Joint Decision Making

58 Benefits of PPI within the Recovery College Reduces Stigma Change in culture Shared Learning Environment Instils Hope Joint decision making Equality Volunteering Employment opportunities Enhances personal recovery Networking

59 Group Discussion Hosted by Martin Quinn 59

60 Want to know more?

Regional Health and Social Care. Personal and Public Involvement Forum. (Regional HSC PPI Forum)

Regional Health and Social Care. Personal and Public Involvement Forum. (Regional HSC PPI Forum) Regional Health and Social Care Personal and Public Involvement Forum (Regional HSC PPI Forum) Monday 27 February 2017 at 1.30pm The Junction, 12 Beechvalley Way, Dungannon BT70 1BS Present: Martin Quinn

More information

Hazel Winning AHP Lead Officer DHSSPS

Hazel Winning AHP Lead Officer DHSSPS Hazel Winning AHP Lead Officer DHSSPS Promoting service and role redesign to AHPs to increase capacity and add value to service delivery. Ensuring robust governance arrangements, including supervision,

More information

Outcomes of 10,000 Voices: Power of the Patient Voice on Quality Improvement. SECOND REGIONAL SAS CONFERENCE 20 April 2016

Outcomes of 10,000 Voices: Power of the Patient Voice on Quality Improvement. SECOND REGIONAL SAS CONFERENCE 20 April 2016 Outcomes of 10,000 Voices: Power of the Patient Voice on Quality Improvement SECOND REGIONAL SAS CONFERENCE 20 April 2016 It all starts with an introduction #hellomynameis Christine Armstrong Regional

More information

PATIENT EXPERIENCE AND INVOLVEMENT STRATEGY

PATIENT EXPERIENCE AND INVOLVEMENT STRATEGY Affiliated Teaching Hospital PATIENT EXPERIENCE AND INVOLVEMENT STRATEGY 2015 2018 Building on our We Will Together and I Will campaigns FOREWORD Patient Experience is the responsibility of everyone at

More information

Heading. Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland

Heading. Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland Place your message here. For maximum impact, use two or three sentences. Heading Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland Follow

More information

Quality Improvement Strategy 2017/ /21

Quality Improvement Strategy 2017/ /21 Quality Improvement Strategy 2017/18-2020/21 Contents Section Title Page Number Foreword from Chair and Chief Executive 2 Section 1 Introduction What does Quality mean to us? What do we want to achieve

More information

Other Apologies: Ms Oriel Brown, Nurse Consultant, Public Health Agency (PHA)

Other Apologies: Ms Oriel Brown, Nurse Consultant, Public Health Agency (PHA) Minutes of the thirty-eighth meeting of the Patient and Client Council held on Tuesday 21 May 2013 at 1.30pm in Training Room 2, Downshire Hospital, Ardglass Road, Downpatrick Present: Dr Maureen Edmondson

More information

REGIONAL HEALTH AND SOCIAL CARE PERSONAL AND PUBLIC INVOLVEMENT FORUM (Regional HSC PPI Forum) Conference room 3 and 4, Linenhall Street, Belfast

REGIONAL HEALTH AND SOCIAL CARE PERSONAL AND PUBLIC INVOLVEMENT FORUM (Regional HSC PPI Forum) Conference room 3 and 4, Linenhall Street, Belfast REGIONAL HEALTH AND SOCIAL CARE PERSONAL AND PUBLIC INVOLVEMENT FORUM (Regional HSC PPI Forum) Monday 16 May 2016 at 1.30pm Conference room 3 and 4, Linenhall Street, Belfast PRESENT: Mary Hinds Michelle

More information

Heading. Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland

Heading. Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland Place your message here. For maximum impact, use two or three sentences. Heading Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland Follow

More information

Briefing paper on Systems, Not Structures: Changing health and social care, and Health and Wellbeing 2026: Delivering together

Briefing paper on Systems, Not Structures: Changing health and social care, and Health and Wellbeing 2026: Delivering together Briefing paper on Systems, Not Structures: Changing health and social care, and Health and Wellbeing 2026: Delivering together Judith Cross Head of policy and committee services November 2016 Briefing

More information

Indicators for the Delivery of Safe, Effective and Compassionate Person Centred Service

Indicators for the Delivery of Safe, Effective and Compassionate Person Centred Service Inspections of Mental Health Hospitals and Mental Health Hospitals for People with a Learning Disability Indicators for the Delivery of Safe, Effective and Compassionate Person Centred Service 1 Our Vision,

More information

End of Life Care Strategy

End of Life Care Strategy End of Life Care Strategy 2016-2020 Foreword Southern Health NHS Foundation Trust is committed to providing the highest quality care for patients, their families and carers. Therefore, I am pleased to

More information

A Managed Change Briefing Paper : An Agenda for Creating a. Sustainable Basis for Domiciliary Care in Northern Ireland

A Managed Change Briefing Paper : An Agenda for Creating a. Sustainable Basis for Domiciliary Care in Northern Ireland A Managed Change Briefing Paper : An Agenda for Creating a Sustainable Basis for Domiciliary Care in Northern Ireland November 2015 Contact You can contact us in the following ways: Telephone: 0300 555

More information

Living With Long Term Conditions A Policy Framework

Living With Long Term Conditions A Policy Framework April 2012 Living With Long Term Conditions A Policy Framework Living with Long Term Conditions Contents Page Number Minister s Foreword 3 Introduction 4 Principles 13 Chapter 1 Working in partnership

More information

Modernising Learning Disabilities Nursing Review Strengthening the Commitment. Northern Ireland Action Plan

Modernising Learning Disabilities Nursing Review Strengthening the Commitment. Northern Ireland Action Plan Modernising Learning Disabilities Nursing Review Strengthening the Commitment Northern Ireland Action Plan March 2014 INDEX Page A MESSAGE FROM THE MINISTER 2 FOREWORD FROM CHIEF NURSING OFFICER 3 INTRODUCTION

More information

Communication Plan in relation to Social Work Research and Continuous Improvement Strategy

Communication Plan in relation to Social Work Research and Continuous Improvement Strategy Communication Plan in relation to Social Work Research and Continuous Improvement Strategy 2015-2020 In Pursuit of Excellence in Evidence Informed Practice in Northern Ireland Supporting the profession

More information

Strategy for Personal and Public Involvement

Strategy for Personal and Public Involvement Strategy for Personal and Public Involvement in Health and Social Care research HSC Research & Development Division The context Local and national policy increasingly emphasises the central role of service

More information

Review by RQIA of Northern Ireland Single Assessment Tool Stage One

Review by RQIA of Northern Ireland Single Assessment Tool Stage One Review by RQIA of Northern Ireland Single Assessment Tool Stage One Overview Report October 2011 Section 1 Contents Page 1.0 The Regulation and Quality Improvement Authority 1 2.0 Context for the Review

More information

Unannounced Care Inspection of Home Treatment House. 10 December 2015

Unannounced Care Inspection of Home Treatment House. 10 December 2015 Home Treatment House RQIA ID: 12209 Old See House 603 Antrim Road Belfast BT15 4DX Inspector: Sharon McKnight Tel: 028 95 044274 Inspection ID: IN021937 Email: domenica.gilroy@belfasttrust.hscni.net Unannounced

More information

Day Care Settings. ARC Conference Thursday 12 March 2015 Friday 13 March 2015

Day Care Settings. ARC Conference Thursday 12 March 2015 Friday 13 March 2015 Day Care Settings ARC Conference Thursday 12 March 2015 Friday 13 March 2015 OBJECTIVES Inspection Methodology Review of Inspection Year 2014 / 2015 (Maire Marley) Inspection Themes 2015 / 2016 (Suzanne

More information

End of Life Care Strategy PROUD TO MAKE A DIFFERENCE

End of Life Care Strategy PROUD TO MAKE A DIFFERENCE End of Life Care Strategy 2017-2019 PROUD TO MAKE A DIFFERENCE Background Sheffield Teaching Hospitals NHS Trust is committed to delivering high quality care to patients and those identified as important

More information

A new mindset: the Five Year Forward View for mental health

A new mindset: the Five Year Forward View for mental health A new mindset: the Five Year Forward View for mental health Paul Farmer Chief Executive mind.org.uk Five Year Forward View for Mental Health Simon Stevens: Putting mental and physical health on an equal

More information

This Statement has been produced for DHSSPS by NIPEC in partnership with the RCN. The Department would like to acknowledge the contribution of the

This Statement has been produced for DHSSPS by NIPEC in partnership with the RCN. The Department would like to acknowledge the contribution of the IMPROVING the Patient & Client experience This Statement has been produced for DHSSPS by NIPEC in partnership with the RCN. The Department would like to acknowledge the contribution of the stakeholder

More information

NORTHERN IRELAND ACTION PLAN FOR LEARNING DISABILITY NURSING NORTHERN IRELAND COLLABORATIVE. Progress Report

NORTHERN IRELAND ACTION PLAN FOR LEARNING DISABILITY NURSING NORTHERN IRELAND COLLABORATIVE. Progress Report NORTHERN IRELAND ACTION PLAN FOR LEARNING DISABILITY NURSING NORTHERN IRELAND COLLABORATIVE Progress Report October 2017 In June 2014 the Northern Ireland Collaborative was convened to lead, drive, and

More information

Mental health and crisis care. Background

Mental health and crisis care. Background briefing February 2014 Issue 270 Mental health and crisis care Key points The Concordat is a joint statement, written and agreed by its signatories, that describes what people experiencing a mental health

More information

Heading. Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland

Heading. Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland Place your message here. For maximum impact, use two or three sentences. Heading Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland Follow

More information

NHS Equality Delivery System for Isle of Wight NHS Trust. Interim baseline assessment against the

NHS Equality Delivery System for Isle of Wight NHS Trust. Interim baseline assessment against the Interim baseline assessment against the NHS Equality Delivery System for Isle of Wight NHS Trust The NHS Isle of Wight has adopted the NHS Equality Delivery System as the framework to achieve compliance

More information

Appendix 3. Option Appraisal The Provision of Intermediate Care Services in the North Down and Ards Areas

Appendix 3. Option Appraisal The Provision of Intermediate Care Services in the North Down and Ards Areas Appendix 3 Option Appraisal The Provision of Intermediate Care Services in the North Down and Ards Areas January 2015 Contents Section 1.0 Introduction 3 Page number 2.0 Background 3 3.0 Future Service

More information

Presentation to The King s Fund Summit Health and Social Care Integration: Reflections from Northern Ireland Tuesday 1 May 2012 Professor Deirdre

Presentation to The King s Fund Summit Health and Social Care Integration: Reflections from Northern Ireland Tuesday 1 May 2012 Professor Deirdre Presentation to The King s Fund Summit Health and Social Care Integration: Reflections from Northern Ireland Tuesday 1 May 2012 Professor Deirdre Heenan Impetus for Integration Significance of health and

More information

Improving Mental Health Services in Bath & North East Somerset

Improving Mental Health Services in Bath & North East Somerset Improving Mental Health Services in Bath & North East Somerset Andy Sylvester Executive Director of Operations Welcome & Introductions Housekeeping Format of the day Presentations Questions and answers

More information

2. This year the LDP has three elements, which are underpinned by finance and workforce planning.

2. This year the LDP has three elements, which are underpinned by finance and workforce planning. Directorate for Health Performance and Delivery NHSScotland Chief Operating Officer John Connaghan T: 0131-244 3480 E: john.connaghan@scotland.gsi.gov.uk John Burns Chief Executive NHS Ayrshire and Arran

More information

SCOTTISH BORDERS HEALTH & SOCIAL CARE INTEGRATED JOINT BOARD UPDATE ON THE DRAFT COMMISSIONING & IMPLEMENTATION PLAN

SCOTTISH BORDERS HEALTH & SOCIAL CARE INTEGRATED JOINT BOARD UPDATE ON THE DRAFT COMMISSIONING & IMPLEMENTATION PLAN Appendix-2016-59 Borders NHS Board SCOTTISH BORDERS HEALTH & SOCIAL CARE INTEGRATED JOINT BOARD UPDATE ON THE DRAFT COMMISSIONING & IMPLEMENTATION PLAN Aim To bring to the Board s attention the Scottish

More information

REABLEMENT SERVICE FOR NORTHERN IRELAND REGIONAL REABLEMENT PATHWAY. (for use by Health and Social Care Trusts)

REABLEMENT SERVICE FOR NORTHERN IRELAND REGIONAL REABLEMENT PATHWAY. (for use by Health and Social Care Trusts) REABLEMENT SERVICE FOR NORTHERN IRELAND REGIONAL REABLEMENT PATHWAY (for use by Health and Social Care Trusts) July 2016 INDEX Section 1: Introduction - Regional Definition for Reablement - Regional Reablement

More information

Strategic Plan for Fife ( )

Strategic Plan for Fife ( ) www.fifehealthandsocialcare.org Strategic Plan for Fife (2016-2019) Summary Document Supporting the people of Fife together Foreword NHS Fife and Fife Council are working together in a new Integrated Health

More information

What Next: Action Planning with the CB-NSG and the LD Professional Senate

What Next: Action Planning with the CB-NSG and the LD Professional Senate What Next: Action with the CB-NSG and the LD Professional Senate In this final session of the day, Cally Ward ( Foundation) alongside Crispin Hebron and Sandy Bering (LD Professional Senate) led What Next:

More information

Designed to Add Value - a third dimension for One Wales

Designed to Add Value - a third dimension for One Wales Designed to Add Value - a third dimension for One Wales A Strategic Direction for the Third Sector in Supporting Health & Social Care November 2008 Ministerial Foreword Designed to Add Value - a third

More information

Changing for the Better 5 Year Strategic Plan

Changing for the Better 5 Year Strategic Plan Quality Care - for you, with you 5 Year Strategic Plan Contents: Section 1: Vision and Priorities for Change 3 Section 2: About the Trust 5 Section 3: Promoting Health & Wellbeing and Primary Care 6 Section

More information

Solent. NHS Trust. Patient Experience Strategy Ensuring patients are at the forefront of all we do

Solent. NHS Trust. Patient Experience Strategy Ensuring patients are at the forefront of all we do Solent NHS Trust Patient Experience Strategy 2015-2018 Ensuring patients are at the forefront of all we do Executive Summary Your experience of our services matters to us. This strategy provides national

More information

Vanguard Programme: Acute Care Collaboration Value Proposition

Vanguard Programme: Acute Care Collaboration Value Proposition Vanguard Programme: Acute Care Collaboration Value Proposition 2015-16 November 2015 Version: 1 30 November 2015 ACC Vanguard: Moorfields Eye Hospital Value Proposition 1 Contents Section Page Section

More information

Heading. Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland.

Heading. Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland. Place your message here. For maximum impact, use two or three sentences. Heading Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland Regional

More information

Business Plan March 2015

Business Plan March 2015 Business Plan 2015-2016 March 2015 Patient and Client Council Business Plan 2015-2016 Introduction Our business plan sets out the Patient and Client Council s priorities and key deliverables for the year

More information

DRAFT. Rehabilitation and Enablement Services Redesign

DRAFT. Rehabilitation and Enablement Services Redesign DRAFT Rehabilitation and Enablement Services Redesign Services Vision Statement Inverclyde CHP is committed to deliver Adult rehabilitation services that are easily accessible, individually tailored to

More information

A review of people s views on Health and Social Care as expressed to the Patient and Client Council since April 2009

A review of people s views on Health and Social Care as expressed to the Patient and Client Council since April 2009 The People s Priorities for Transforming Your Care A review of people s views on Health and Social Care as expressed to the Patient and Client Council since April 2009 The Initial Draft People s Report

More information

Review of Advocacy Services for Children and Adults in Northern Ireland

Review of Advocacy Services for Children and Adults in Northern Ireland Review of Advocacy Services for Children and Adults in Northern Ireland January 2016 www.rqia.org.uk Assurance, Challenge and Improvement in Health and Social Care The Regulation and Quality Improvement

More information

corporate management plan

corporate management plan corporate management plan 2012-2013 2 Contents 1. Introduction 2. Overview of the Trust 3. Our purpose, values and core objectives 4. Safety & Quality Corporate Objectives 5. Modernisation Corporate Objectives

More information

Supporting Leadership for Quality Improvement and Safety. AN ATTRIBUTES FRAMEWORK for HEALTH AND SOCIAL CARE

Supporting Leadership for Quality Improvement and Safety. AN ATTRIBUTES FRAMEWORK for HEALTH AND SOCIAL CARE Supporting Leadership for Quality Improvement and Safety AN ATTRIBUTES FRAMEWORK for HEALTH AND SOCIAL CARE This Attributes Framework was developed in partnership with key stakeholders within Health and

More information

JOB DESCRIPTION. Lead Clinician for Adult Community Speech and Language Therapy Service

JOB DESCRIPTION. Lead Clinician for Adult Community Speech and Language Therapy Service JOB DESCRIPTION Title of Post: Lead Clinician for Adult Community Speech and Language Therapy Service Band of Post: Band 7 Directorate: Reports to: Accountable to: Initial Base Location: Type of Contract:

More information

BOARD CLINICAL GOVERNANCE & QUALITY UPDATE MARCH 2013

BOARD CLINICAL GOVERNANCE & QUALITY UPDATE MARCH 2013 Borders NHS Board BOARD CLINICAL GOVERNANCE & QUALITY UPDATE MARCH 2013 Aim The aim of this report is to provide the Board with an overview of progress in the areas of: Patient Safety Person Centred Health

More information

PCC response to Donaldson Report - The Right Time, The Right Place

PCC response to Donaldson Report - The Right Time, The Right Place Patient and Client Council 1 st Floor, Ormeau Baths 18 Ormeau Avenue BELFAST BT2 8HS 13 April 2015 Minister Jim Wells, MLA Department of Health, Social Services and Public Safety Castle Buildings Stormont

More information

Section 75 Equality Action Plan Draft for Consultation. Public Health Agency

Section 75 Equality Action Plan Draft for Consultation. Public Health Agency Section 75 Equality Action Plan 2013 2018 Draft for Consultation Public Health Agency This document can be made available on request and where reasonably practicable in an alternative format, such as Easy

More information

Heading. Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland

Heading. Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland Place your message here. For maximum impact, use two or three sentences. F Heading Safeguarding of Children and Vulnerable Adults in Mental Health and Learning Disability Hospitals in Northern Ireland

More information

Developing Telecare Services in Birmingham The Story so far

Developing Telecare Services in Birmingham The Story so far Developing Telecare Services in Birmingham The Story so far Aktive Conference, University of Leeds 8 th April 2014 City-wide telecare service First of its kind To benefit 27,000 people over 3 years Birmingham

More information

Proposed changes to secondary mental health services in Stockport

Proposed changes to secondary mental health services in Stockport PUBLIC BRIEFING November 2015 Proposed changes to secondary mental health services in Stockport Background In October 2014, a 45 day consultation was held proposing the restructure of the Secondary Care

More information

National Patient Experience Survey UL Hospitals, Nenagh.

National Patient Experience Survey UL Hospitals, Nenagh. National Patient Experience Survey 2017 UL Hospitals, Nenagh /NPESurvey @NPESurvey Thank you! Thank you to the people who participated in the National Patient Experience Survey 2017, and to their families

More information

Commissioning Plan 2016/17

Commissioning Plan 2016/17 Commissioning Plan 2016/17 Contents 1.0 Introduction and Context... 3 1.1 The Purpose of the Plan... 3 1.2 Delivering on Key Policies and Strategies... 4 1.3 Maximising Opportunities for Innovation...

More information

New Directions. The Teams. Chart showing New Directions Project Structure. What s next for New Directions?

New Directions. The Teams. Chart showing New Directions Project Structure. What s next for New Directions? May 2016 Volume 1, Issue 1 New Directions A blueprint for future health and social care delivery in Belfast Trust The purpose of New Directions is to determine, with Trust Teams, the future shape of services

More information

Equality and Health Inequalities Strategy

Equality and Health Inequalities Strategy Equality and Health Inequalities Strategy 1 Schematic of the Equality and Health Inequality Strategy Improving Lives: People and Patients Listening and Learning Gaining Knowledge Making the System Work

More information

SOUTH EASTERN HEALTH AND SOCIAL CARE TRUST

SOUTH EASTERN HEALTH AND SOCIAL CARE TRUST SOUTH EASTERN HEALTH AND SOCIAL CARE TRUST REPORTING TEMPLATE FOR DELEGATED STATUTORY FUNCTIONS IN RELATION TO THE REGIONAL EMERGENCY SOCIAL WORK SERVICE For Year end 31 March 2017 1 1. Introduction The

More information

The Care Values Framework

The Care Values Framework The Care Values Framework 2017-2020 1 States of Guernsey An electronic version of the framework can be found at gov.gg/carevaluesframework Contents Foreword from the Chief Secretary Page 05 Chief Nurse

More information

Executive Summary / Recommendations

Executive Summary / Recommendations Learning Disability Change Programme A Strategy for the Future Proposed Service Specification for Adult Learning Disability Services in Greater Glasgow & Clyde Executive Summary / Recommendations 1 1.

More information

Patient Client Experience Standards. January 2012

Patient Client Experience Standards. January 2012 Patient Client Experience Standards January 2012 Introduction Patient Experience is a recognised component of high quality care¹. Within the six Health and Social Care Trusts, there is a comprehensive

More information

Corporate Plan

Corporate Plan Corporate Plan 2016-2017 FINAL Contents Page number Foreword... 3 Section 1: About the Trust ------------------------------------------- 5 Section 2: Vision, Values and Strategic Direction -------------

More information

TRUST BOARD SUBMISSION TEMPLATE. MEETING Trust Board Ref No Trust Performance Report

TRUST BOARD SUBMISSION TEMPLATE. MEETING Trust Board Ref No Trust Performance Report TRUST BOARD SUBMISSION TEMPLATE MEETING Trust Board Ref No. 6.1 DIRECTOR Purpose Director of Planning, Performance and Informatics For Approval Trust Performance Report Date 2 Nov 20 Corporate Objective

More information

KEY AREAS OF LEARNING FROM THE FRANCIS REPORT

KEY AREAS OF LEARNING FROM THE FRANCIS REPORT KEY AREAS OF LEARNING FROM THE FRANCIS REPORT The public inquiry provided detailed and systematic analysis of what contributed to the failings in care at Mid Staffordshire NHS Foundation Trust. It identified

More information

C. Public Health Approach to Palliative Care in the United Kingdom

C. Public Health Approach to Palliative Care in the United Kingdom C. Public Health Approach to Palliative Care in the United Kingdom Overview In the UK, there has been a growing interest over the past decade in embedding the public health approach and community compassion

More information

Regional Health and Social Care Personal and Public Involvement Forum. Annual update report

Regional Health and Social Care Personal and Public Involvement Forum. Annual update report Regional Health and Social Care Personal and Public Involvement Forum Annual update report Table of contents...page Foreword... 3 Introduction... 5 Background... 6 Regional Health and Social Care PPI Forum...

More information

A National Model of Care for Paediatric Healthcare Services in Ireland Chapter 4: Vision for Paediatric Health Services

A National Model of Care for Paediatric Healthcare Services in Ireland Chapter 4: Vision for Paediatric Health Services A National Model of Care for Paediatric Healthcare Services in Ireland Chapter 4: Vision for Paediatric Health Services Clinical Strategy and Programmes Division Vision for Paediatric Health Services Introduction

More information

Strategic Framework for Welsh Language Services in Health, Social Services and Social Care. More than just words...

Strategic Framework for Welsh Language Services in Health, Social Services and Social Care. More than just words... Strategic Framework for Welsh Language Services in Health, Social Services and Social Care More than just words... Printed on recycled paper Print ISBN 978 0 7504 806 Digital ISBN 978 0 7504 806 8 Crown

More information

Compassionate Carers / Compassionate Employers

Compassionate Carers / Compassionate Employers Compassionate Carers / Compassionate Employers H E F T IN PARTNERSHIP W I T H THE D Y I N G M A T T E R S C O A L I T I O N D R D A W N C H A P L I N - H E A D N U R S E P A T I E N T E X P E R I E N C

More information

GP Out-of-Hours Consultation Response Questionnaire

GP Out-of-Hours Consultation Response Questionnaire GP Out-of-Hours Consultation Response Questionnaire June 2012 Contents 1 Submitting a response... 3 2 Background... 4 3 Your views - The Consultation Response Questionnaire... 5 4 Appendix 1 - Freedom

More information

Supporting Leadership for Quality Improvement and Safety. An Attributes Framework for Health and Social Care

Supporting Leadership for Quality Improvement and Safety. An Attributes Framework for Health and Social Care Supporting Leadership for Quality Improvement and Safety An Attributes Framework for Health and Social Care November 2014 In 2011, Charlotte McArdle and Dr Anne Kilgallen, the then Co-chairs of the Quality

More information

Westminster Partnership Board for Health and Care. 21 February pm pm Room 5.3 at 15 Marylebone Road

Westminster Partnership Board for Health and Care. 21 February pm pm Room 5.3 at 15 Marylebone Road Westminster Partnership Board for Health and Care 21 February 2018 4.30pm - 6.00pm Room 5.3 at 15 Marylebone Road Agenda Item # Item and discussion points Lead Papers Timing 1 Preliminary business Welcome

More information

Advancing Healthcare Awards Northern Ireland 2018

Advancing Healthcare Awards Northern Ireland 2018 Advancing Healthcare Awards Northern Ireland 2018 Information sheet Advancing Healthcare Awards Northern Ireland 2018 for Allied Health Professionals, Healthcare Scientists and those who work alongside

More information

National Patient Experience Survey Mater Misericordiae University Hospital.

National Patient Experience Survey Mater Misericordiae University Hospital. National Patient Experience Survey 2017 Mater Misericordiae University Hospital /NPESurvey @NPESurvey Thank you! Thank you to the people who participated in the National Patient Experience Survey 2017,

More information

RBCH Actions to meet CQC Essential Standards

RBCH Actions to meet CQC Essential Standards RBCH Actions to meet CQC Essential Standards REGULATION 17 How the regulation was not being met Patients, their relatives, and staff told us about incidents where people had not been treated with dignity

More information

Bristol CCG North Somerset CGG South Gloucestershire CCG. Draft Commissioning Intentions for 2017/2018 and 2018/2019

Bristol CCG North Somerset CGG South Gloucestershire CCG. Draft Commissioning Intentions for 2017/2018 and 2018/2019 Bristol CCG North Somerset CGG South Gloucestershire CCG Draft Commissioning Intentions for 2017/2018 and 2018/2019 Programme Area Key intention Primary and community care Sustainable primary care Implement

More information

NHS Rotherham. The Board is recommended to note the proposal to adopt the NHS EDS and to approve the development and implementation of the EDS

NHS Rotherham. The Board is recommended to note the proposal to adopt the NHS EDS and to approve the development and implementation of the EDS NHS Rotherham Management Executive 31 May 2011 NHS Rotherham Board 6 June 2011 Equality Delivery System This report has been informed by a briefing note from the SHA Contact Details: Lead Director: Sarah

More information

Bedfordshire, Luton and Milton Keynes. Sustainability and Transformation Plan. Central Brief: February 2018

Bedfordshire, Luton and Milton Keynes. Sustainability and Transformation Plan. Central Brief: February 2018 Bedfordshire, Luton and Milton Keynes Sustainability and Transformation Plan Central Brief: February 2018 Issue date: February 2018 News Transforming care closer to home Our ambition is to build high quality,

More information

Vision 3. The Strategy 6. Contracts 12. Governance and Reporting 12. Conclusion 14. BCCG 2020 Strategy 15

Vision 3. The Strategy 6. Contracts 12. Governance and Reporting 12. Conclusion 14. BCCG 2020 Strategy 15 Bedfordshire Clinical Commissioning Group Quality Strategy 2014-2016 Contents SECTION 1: Vision 3 1.1 Vision for Quality 3 1.2 What is Quality? 3 1.3 The NHS Outcomes Framework 3 1.4 Other National Drivers

More information

Review of assessment and management of risk in adult mental health services in health and social care (HSC) trusts in Northern Ireland

Review of assessment and management of risk in adult mental health services in health and social care (HSC) trusts in Northern Ireland Review of assessment and management of risk in adult mental health services in health and social care (HSC) trusts in Northern Ireland Overview report RQIA March 2008 Contents Page Executive Summary 3

More information

Caalcare Limited Housing Support Service Rose Lodge 57 Seafield Road Dundee DD1 4NA

Caalcare Limited Housing Support Service Rose Lodge 57 Seafield Road Dundee DD1 4NA Caalcare Limited Housing Support Service Rose Lodge 57 Seafield Road Dundee DD1 4NA Type of inspection: Unannounced Inspection completed on: 8 July 2014 Contents Page No Summary 3 1 About the service we

More information

2. The main aims of the implementation facilitator role can be captured by the following objectives:

2. The main aims of the implementation facilitator role can be captured by the following objectives: NICE in Northern Ireland Implementation Facilitator Engagement Activities 2013/14 Executive Summary 1. From 1 October 2012, NICE was able to secure funding, after negotiations with the Department of Health,

More information

CARE OF THE DYING IN THE NHS. The Buckinghamshire Communique 11 th March The Nuffield Trust

CARE OF THE DYING IN THE NHS. The Buckinghamshire Communique 11 th March The Nuffield Trust CARE OF THE DYING IN THE NHS The Buckinghamshire Communique 11 th March 2003 The Nuffield Trust Everyone should be able to expect a good death and to exert control, as far as possible, over the process

More information

COLLABORATIVE SERVICES SHOW POSITIVE OUTCOMES FOR END OF LIFE CARE

COLLABORATIVE SERVICES SHOW POSITIVE OUTCOMES FOR END OF LIFE CARE Art & science The synthesis of art and science is lived by the nurse in the nursing act JOSEPHINE G PATERSON COLLABORATIVE SERVICES SHOW POSITIVE OUTCOMES FOR END OF LIFE CARE Jennifer Garside and colleagues

More information

Integration Scheme. Between. Glasgow City Council. and. NHS Greater Glasgow and Clyde

Integration Scheme. Between. Glasgow City Council. and. NHS Greater Glasgow and Clyde Integration Scheme Between Glasgow City Council and NHS Greater Glasgow and Clyde December 2015 Page 1 of 60 1. Introduction 1.1 The Public Bodies (Joint Working) (Scotland) Act 2014 (the Act) requires

More information

We need to talk about Palliative Care. The Care Inspectorate

We need to talk about Palliative Care. The Care Inspectorate We need to talk about Palliative Care The Care Inspectorate Introduction The Care Inspectorate is the official body responsible for inspecting standards of care in Scotland. That means we regulate and

More information

Northern Ireland Practice and Education Council for Nursing and Midwifery

Northern Ireland Practice and Education Council for Nursing and Midwifery Northern Ireland Practice and Education Council for Nursing and Midwifery 2012 Review: A Partnership for Care: Northern Ireland Strategy for Nursing and Midwifery 2010-2015 Published by Northern Ireland

More information

Monitoring the Mental Health Act

Monitoring the Mental Health Act SUMMARY Monitoring the Mental Health Act in 2014/15 There are 57 mental health NHS trusts and 86 independent mental health hospitals registered with CQC. Throughout the year we visit these services to

More information

4 Year Patient and Public Involvement Strategy

4 Year Patient and Public Involvement Strategy 4 Year Patient and Public Involvement Strategy 2015-18 Contents Page(s) 1. Introduction - 2. Summary of the patient and public involvement strategy 2015-18 - 3. Definitions of involvement and best practice

More information

City and Hackney Clinical Commissioning Group Prospectus May 2013

City and Hackney Clinical Commissioning Group Prospectus May 2013 City and Hackney Clinical Commissioning Group Prospectus May 2013 Foreword We are excited to be finally live as a CCG, picking up our responsibilities as commissioners for the bulk of the NHS. The changeover

More information

You said We did. Care Closer to home Acute and Community Care services. Commissioning Intentions Engagement for 2017/18

You said We did. Care Closer to home Acute and Community Care services. Commissioning Intentions Engagement for 2017/18 Commissioning Intentions Engagement for 2017/18 You said We did Care Closer to home Acute and Community Care services Top three priorities were: Shifting hospital services into the community Community

More information

Improving care in Scotland

Improving care in Scotland Improving care in Scotland scottish commission for the regulation of care SECONDMENT OR FIXED TERM OPPORTUNITY (2 YEARS) Rehabilitation Consultant for Older People 54,762-63,438 Location: Paisley, Hamilton,

More information

National Patient Experience Survey South Tipperary General Hospital.

National Patient Experience Survey South Tipperary General Hospital. National Patient Experience Survey 2017 South Tipperary General Hospital /NPESurvey @NPESurvey Thank you! Thank you to the people who participated in the National Patient Experience Survey 2017, and to

More information

Fitness for Purpose Review of Health and Social Care Qualifications in Northern Ireland

Fitness for Purpose Review of Health and Social Care Qualifications in Northern Ireland + Fitness for Purpose Review of Health and Social Care Qualifications in Northern Ireland November 2016 Contents Introduction 3 Background 3 Survey Methodology 4 Responses 5 Overview and Analysis of Responses

More information

Northern Ireland Clinical Research Network

Northern Ireland Clinical Research Network Northern Ireland Clinical Research Network The Northern Ireland Clinical Research Network (NICRN) supports clinical research in Northern Ireland by providing an infrastructure that allows high-quality

More information

NORTHERN HEALTH & SOCIAL CARE TRUST. Delegated Statutory Functions For Year end 31 March Summary Report

NORTHERN HEALTH & SOCIAL CARE TRUST. Delegated Statutory Functions For Year end 31 March Summary Report NORTHERN HEALTH & SOCIAL CARE TRUST Delegated Statutory Functions For Year end 31 March 2013 Summary Report 1 1. Introduction This report is a summary of the main issues detailed in the Delegated Statutory

More information

PAHT strategy for End of Life Care for adults

PAHT strategy for End of Life Care for adults PAHT strategy for End of Life Care for adults 2017-2020 End of Life Care encompasses all care given to patients who are approaching the end of their life and following death, and may be delivered on any

More information

Delivering Local Health Care

Delivering Local Health Care Delivering Local Health Care Accelerating the pace of change Contents Joint foreword by the Minister for Health and Social Services and the Deputy Minister for Children and Social Services Foreword by

More information

Launch of the Learning Disabilities Nursing Professional Development Forum. Welcome

Launch of the Learning Disabilities Nursing Professional Development Forum. Welcome Launch of the Learning Disabilities Nursing Professional Development Forum Welcome 10:00 10.15 Tea Coffee and Networking Chair: Donna Morgan Head of Service, Leading Disability, NHSCT 10:15 10:25 Opening

More information

Integrated Care in North Central London

Integrated Care in North Central London Integrated Care in North Central London 5 th July 2012 Sylvia Kennedy AD Strategy & Planning Strategic context Many of our frailest and sickest groups receive care in a fragmented and disorganised way

More information