Thao M. Doan, MPH Research Analyst Center for Regional Healthcare Innovation at Westchester Medical Center

Transcription

1 Part of the DSRIP *collaborative Community Needs Assessment included a component that identified health care resources throughout the region in which Performing Provider Systems (PPS) will have a presence. The attached workbook includes health care service providers in Delaware County, New York and covers specialties such as: Ambulatory surgical centers Assisted living providers Behavioral health resources Health homes and health centers Home care service providers Hospitals Laboratory and radiology service providers Pharmacies Rehabilitation service providers Skilled nursing homes Specialty medical and developmental disability service providers Urgent care providers Vision care service providers To learn more about the community needs assessment, this workbook or how social, economic or community-related resources will impact the Westchester Medical Center PPS' participation in DSRIP projects, please contact: Deborah Viola, PhD Vice President Director, Health Services Research & Data Analytics Center for Regional Healthcare Innovation violad@wcmc.com Thao M. Doan, MPH Research Analyst Center for Regional Healthcare Innovation at Westchester Medical Center doant@wcmc.com Visit to learn more about the Westchester Medical Center Performing Provider System (PPS). *The community needs assessment was a collaborative effort between the Montefiore Hudson Valley Collaborative, Refuah Health Center and Westchester Medical Center.

2 HEALTH CARE RESOURCES (HCR) WORKBOOK FOR DELAWARE COUNTY, NEW YORK Purpose: This workbook is intended to serve as a resource guide of health care organizations and providers located within the Hudson Valley. Description: Included in this work book are the listings of health care resources in the county. The categories are described and listed alphabetically.

3 AMBULATORY SURGICAL CENTERS (ASCs): These are medical facilities specializing in elective same-day or outpatient surgical procedures. Patients treated in these facilities are not required to be admitted to the hospital and usually are well enough to leave after the procedure. ASCs can perform a wide range of procedures, including but not limited to ophthalmology (eye), gastroenterology, orthopedic, otolaryngology (ear), gynecology, dental, urological, neurological, podiatric, and plastic surgery, etc. O'Connor Hospital 460 Andes Rd. Delhi, NY

4 ASSISTED LIVING FACILITIES These facilities are a great housing alternative for older adults that need some assistance with daily personal care, such as dressing, bathing, eating, and toileting, but do not need the round-the-clock medical and nursing care of a nursing home. These facilities may stand alone, a part of a senior housing complex or retirement community. Common services found in these facilities include healthcare management and monitoring, transportation, assistance with daily activities, medication reminders, recreational activities, etc. Robinson Terrace One Buntline Drive Stamford, New York

5 BEHAVIORAL HEALTH RESOURCES: ADDICTION SERVICES These public (county), private, and community-based healthcare organizations provide an array of behavioral health services, including mental health, chemical dependency, and crisis stabilization services - through inpatient, outpatient, residential, and non-residential treatment and counseling programs. Delaware County Alcohol and Drug Abuse Services State Highway 10 Ste. 5 Hamden, NY ents/mhc/ada.htm RSS - Delaware County Apartments 9 River Street PO Box 781 Oneonta, NY BEHAVIORAL HEALTH SERVICES Family Support Services 132 Delaware Avenue Walton NY Tri-County Forensic Crisis Intervention 1 Hospital Road Walton, NY s/mhc/mhc_services_crisis.htm MENTAL HEALTH CLINICS Mental Health Clinic 1 Hospital Rd. Walton, NY nts/mhc/cs.htm Mental Health Association in Ulster County Delaware Respite Shepard Street Walton, NY x104 Creekside Wellness Center

6 DENTAL PROVIDERS (For Medicaid Beneficiaries) This is a listing of dental care providers for Medicaid beneficiaries. The American Dental Van TOOTH RG_NY%20Connects%20Guide%20Sect1%20Dent al%20disability.htm Michael Meehan 32 Main St. Ste. 34 Stamford, NY

7 DURABLE MEDICAL EQUIPMENT (DME) Durable medical equipment is any medical equipment used in the home to assist in the improvement of the patient s quality of living. This equipment includes but is not limited to air-fluidized beds, blood sugar monitors, braces, commode chairs, feeding pumps, glucose control solutions, home oxygen equipment and supplies, infusion pumps, nebulizers, orthotics and artificial limbs, wheelchairs, etc. This listing consists of places in the county where residents can purchase and/or rent various types of medical equipment to assist them in their activities of daily living (ADL). Delaware County Government Drue Brenner 6 Court St. Delhi, NY nts/ltc/rg_ny%20connects%20guide%20 Sect1%20MedEquip.htm Lincare, Inc. (3 locations) 732 Vestal Pkwy East Ste. 4 Vestal, NY American Legion Auxiliary Legion Field, Delhi, NY

8 FOSTER CHILDREN AGENCIES In New York State, foster children services are under the auspices of the Office of Children and Family Services (OCFS). Listed here is the OCFS regional office s information. Residents may also contact their County s Department of Social Services (DSS) for additional resources. Delaware County Department of Social Services 111 Main Street Delhi, NY ents/dss/fostercare.html NYS-Office of Children and Family Services Capital View Office Park 52 Washington Street Rensselaer, New York care/links.asp

9 HEALTH HOMES A Health Home is a Medicaid health care management service model for those living with multiple health chronic conditions, including mental health, substance use disorders, and HIV. The home builds community support and care coordination with a team approach among the individual s caregivers (the patient, his/her healthcare providers, family members, etc.). Health homes especially focus on the integration of primary and behavioral health care to better meet the patient s needs. The Mary Imogene Bassett Hospital One Atwell Road Cooperstown, NY

10 HOME CARE SERVICES These are services ranging from providing medical care to helping with daily household chores to assist seniors, or those recovering from medical treatments, with their activities of daily living. Some of these services include nursing care, physical therapy, occupational therapy, hygiene assistance, meal preparation/diet monitoring, errands and shopping, light housekeeping, etc. Delaware County Gov't 6 Court Street Delhi, NY ments/ltc/rg_ny%20connects%20gui de%20sect1%20helpathome.htm HCR Home Care 5 1/2 Main Street Suite 4 Delhi, NY cations/delaware

11 HOSPICES Hospices are organizations that provide palliative care for the terminally ill. Hospice care services are delivered by a team of health care professionals with the focus of achieving the maximum level of comfort for the terminally ill patient by addressing their physical, emotional, social, and spiritual needs. Catskill Area Hospice and Palliative Care, Inc. 1 Birchwood Drive Oneonta, NY Hospice at Lourdes 4102 Old Vestal Road Vestal, NY

12 HOSPITALS This is a listing of hospitals in the county where the injured and sick can visit for medical and surgical treatments. Some hospitals provide only specialty care. Delaware Valley Hospital Inc. 1 Titus Place Walton, NY Margaretville Hospital State Highway 28 Margaretville, NY O'Connor Hospital 460 Andes Rd. Delhi, NY Tri Town Regional Healthcare 43 Pearl St. West Sidney, NY

13 LABORATORY AND RADIOLOGY SERVICES These providers work closely with other health care organizations, such as hospitals, skilled nursing facilities, rehabilitation facilities, home health, assisted living facilities, private physician offices, etc. to provide comprehensive laboratory and radiological diagnostic services. Some of these services include digital radiography, ultrasound, electrocardiogram, biological samples collection and testing, CT scans, MRI scans, etc. Delaware Valley Hospital Laboratory One Titus Pl. Walton, NY Margaretville Memorial Hospital Laboratory State Hwy. 28 Margaretville, NY x argaretville.../laboratory/ O'Connor Hospital Laboratory Tri Town Regional Hospital Lab 460 Andes Rd. Delhi, NY Pearl St. West 3rd Flr Sidney, NY

14 LOCAL DEPARTMENT OF HEALTH This is the county s Department of Health information. Delaware County Government 99 Main Street Delhi, New York s/phn/phn.htm Social Services 111 Main Street Delhi, NY s/dss/dss.htm Emergency Services 280 Phoebe Lane Suite 3 Delhi, New York, s/des/des.htm

15 MANAGED CARE ORGANIZATIONS (MCOs) MCOs are organizations that combine the functions of health insurance, delivery of care, and administration. The focus of MCOs is to deliver high quality health care to members at affordable rates by controlling the costs of these services through the utilization of appropriate health care professional when care is medically necessary. A Health Maintenance Organization (HMO) is an example of a MCO. Delaware County -Dept. of Social Services 111 Main Street Delhi, NY ma.html Fidelis Care at Home VNSNY CHOICE Managed Long Term Care Queens Blvd. Rego Park, NY Broadway 11th Fl New York, NY

16 PHARMACIES This is a listing of the pharmacies in the county, where residents can go to purchase medical medications. Rite Aid # West Main Street Hancock, NY CVS Pharmacy Fairbanks Pharmacy K-Mart Pharmacy 215 Delaware St. Walton, NY Main St. Sidney, NY Delaware Ave. Sidney, NY

17 REHABILITATIVE SERVICES These are services designed to facilitate the process of recovery from injury, illness, or disease and restore various physical functioning to as normal as possible. Rehabilitation services assist the patient to compensate for deficits that cannot be treated medically. Some of these services include physical therapy, occupational therapy, and speech therapy. Other types of therapists, such as inhalation, audiologists, and dietitians may also be part of the professional team as needed. While some therapists do make home visits, most of these services take place in various health care facilities, such as hospitals, clinical office practices, skill-care nursing homes, and sport medicine clinics. Disability and Related Services- Delaware County Gov't 6 Court Street Delhi, NY RG_NY%20Connects%20Guide%20Sect1%20Dent al%20disability.htm

18 SKILLED NURSING HOMES These are living facilities for seniors with health services provided by a team of health professionals under the supervision and oversight of a Medical Director. The clinical team includes medical doctors, licensed practical, vocational, and skilled and registered nurses, as well as rehabilitative staff, to manage, provide, observe, and evaluate care. Unlike a nursing home, a skilled nursing home must be certified by the Centers of Medicare and Medicaid, which pay for these services. In addition, these facilities are strictly regulated by the US Department of Health. Robinson Terrace Skilled Nursing Facility State Highway 23 Stamford, New York

19 SPECIALTY MEDICAL AND DEVELOPMENTAL DISABILITY SERVICES These are services provided to those living with medical or developmental disabilities which could be severe, chronic ailments caused by mental or physical impairments. The goal of these specialty services is to achieve optimal physical, mental, and social health for the patients through treatment and support. For children and adolescents, these services address needs such as self-care, language, learning mobility, and self-direction. For adults, the services assist with their independent living and economic selfsufficiency. Case management, early intervention, comprehensive medical and neurological evaluations, psychological services and therapy, substance abuse counseling, workshops, job trainings, and educational programs are some of the examples of these services. Delaware County NYSARC, Inc State Hwy. 10 Walton, NY Delaware Opportunities Inc State Hwy. 10 Hamden, NY g Project Independence, Inc. P.O. Box 297 Hobart, NY

20 URGENT CARE CENTERS Urgent Care centers are set up to assist patients with the provision of immediate outpatient medical services for the treatment of acute or chronic illnesses or injuries that are not life-threatening but also cannot wait until the next day or for the primary care physician to see them. Visiting an urgent care center is a convenient and economical option if care is needed outside of the doctor s regular office hours, and if use appropriately, can be a good alternative to waiting for hours in a hospital emergency room. Some common treatments provided by urgent care centers include office-based laboratory tests, diabetes management, symptoms of the common colds/flu, and common infections (conjunctivitis (pink-eye), streptococcus (throat), urinary tract, etc.). UHS Walk-In - Vestal 4417 Vestal Parkway East Vestal, NY

21 VISION CARE (For Medicaid Beneficiaries) This is a listing of vision and eye care providers for Medicaid beneficiaries. George T. Roberts, O.D. Vestal Commons 3455 Vestal Parkway East. Vestal, NY nt/view/59/69/

22 AMBULATORY SURGICAL CENTERS(ASCs) These are medical facilities specializing in elective same-day or outpatient surgical procedures. Patients treated in these facilities are not required to be admitted to the hospital and usually are well enough to leave after the procedure. ASCs can perform a wide range of procedures, including but not limited to ophthalmology (eye), gastroenterology, orthopedic, otolaryngology (ear), gynecology, dental, urological, neurological, podiatric, and plastic surgery, etc. O'Connor Hospital 460 Andes Rd. Delhi, NY

23 ASSISTED LIVING FACILITIES (ALFs) These facilities are a great housing alternative for older adults that need some assistance with daily personal care, such as dressing, bathing, eating, and toileting, but do not need the round-the-clock medical and nursing care of a nursing home. These facilities may stand alone, a part of a senior housing complex or retirement community. Common services found in these facilities include healthcare management and monitoring, transportation, assistance with daily activities, medication reminders, recreational activities, etc. Robinson Terrace One Buntline Drive Stamford, New York

24 BEHAVIOURAL HEALTH RESOURCES: Such as ADDICTION SERVICES These public (county), private, and community-based healthcare organizations provide an array of behavioral health services, including mental health, chemical dependency, and crisis stabilization services - through inpatient, outpatient, residential, and non-residential treatment and counseling programs. Delaware County Alcohol and Drug Abuse Services State Highway 10 Ste. 5 Hamden, NY ents/mhc/ada.htm RSS - Delaware County Apartments 9 River Street PO Box 781 Oneonta, NY

25 BHR: BEHAVIOURAL HEALTH SERVICES These public (county), private, and community-based healthcare organizations provide an array of behavioral health services, including mental health, chemical dependency, and crisis stabilization services - through inpatient, outpatient, residential, and non-residential treatment and counseling programs. Family Support Services 132 Delaware Avenue Walton NY Tri-County Forensic Crisis Intervention 1 Hospital Road Walton, NY s/mhc/mhc_services_crisis.htm

26 BHR: MENTAL HEALTH CLINICS These public (county), private, and community-based healthcare organizations provide an array of behavioral health services, including mental health, chemical dependency, and crisis stabilization services - through inpatient, outpatient, residential, and non-residential treatment and counseling programs. Mental Health Clinic 1 Hospital Rd. Walton, NY nts/mhc/cs.htm Mental Health Association in Ulster County Delaware Respite Shepard Street Walton, NY x104 Creekside Wellness Center club/

27 DENTAL PROVIDERS (Both public & private) This is a listing of dental care providers for Medicaid beneficiaries. The American Dental Van TOOTH RG_NY%20Connects%20Guide%20Sect1%20Dent al%20disability.htm Michael Meehan 32 Main St. Ste. 34 Stamford, NY

28 DURABLE MEDICAL EQUIPMENT [DME] Durable medical equipment is any medical equipment used in the home to assist in the improvement of the patient s quality of living. This equipment includes but is not limited to air-fluidized beds, blood sugar monitors, braces, commode chairs, feeding pumps, glucose control solutions, home oxygen equipment and supplies, infusion pumps, nebulizers, orthotics and artificial limbs, wheelchairs, etc. This listing consists of places in the county where residents can purchase and/or rent various types of medical equipment to assist them in their activities of daily living (ADL). Delaware County Government Drue Brenner 6 Court St. Delhi, NY nts/ltc/rg_ny%20connects%20guide%20 Sect1%20MedEquip.htm Lincare, Inc. (3 locations) 732 Vestal Pkwy East Ste. 4 Vestal, NY American Legion Auxiliary Legion Field, Delhi, NY

29 FOSTER CHILDREN AGENCIES In New York State, foster children services are under the auspices of the Office of Children and Family Services (OCFS). Listed here is the OCFS regional office s information. Residents may also contact their County s Department of Social Services (DSS) for additional resources. Delaware County Department of Social Services 111 Main Street Delhi, NY ents/dss/fostercare.html NYS-Office of Children and Family Services Capital View Office Park 52 Washington Street Rensselaer, New York care/links.asp

30 HEALTH HOMES A Health Home is a Medicaid health care management service model for those living with multiple health chronic conditions, including mental health, substance use disorders, and HIV. The home builds community support and care coordination with a team approach among the individual s caregivers (the patient, his/her healthcare providers, family members, etc.). Health homes especially focus on the integration of primary and behavioral health care to better meet the patient s needs. The Mary Imogene Bassett Hospital One Atwell Road Cooperstown, NY

31 HOME CARE SERVICES These are services ranging from providing medical care to helping with daily household chores to assist seniors, or those recovering from medical treatments, with their activities of daily living. Some of these services include nursing care, physical therapy, occupational therapy, hygiene assistance, meal preparation/diet monitoring, errands and shopping, light housekeeping, etc. Delaware County Gov't 6 Court Street Delhi, NY ments/ltc/rg_ny%20connects%20gui de%20sect1%20helpathome.htm HCR Home Care 5 1/2 Main Street Suite 4 Delhi, NY cations/delaware

32 HOSPICES Hospices are organizations that provide palliative care for the terminally ill. Hospice care services are delivered by a team of health care professionals with the focus of achieving the maximum level of comfort for the terminally ill patient by addressing their physical, emotional, social, and spiritual needs. Catskill Area Hospice and Palliative Care, Inc. 1 Birchwood Drive Oneonta, NY Hospice at Lourdes 4102 Old Vestal Road Vestal, NY

33 HOSPITALS This is a listing of hospitals in the county where the injured and sick can visit for medical and surgical treatments. Some hospitals provide only specialty care. Delaware Valley Hospital Inc. 1 Titus Place Walton, NY Margaretville Hospital State Highway 28 Margaretville, NY O'Connor Hospital 460 Andes Rd. Delhi, NY Tri Town Regional Healthcare 43 Pearl St. West Sidney, NY

34 LABORATORY AND RADIOLOGY SERVICES These providers work closely with other health care organizations, such as hospitals, skilled nursing facilities, rehabilitation facilities, home health, assisted living facilities, private physician offices, etc. to provide comprehensive laboratory and radiological diagnostic services. Some of these services include digital radiography, ultrasound, electrocardiogram, biological samples collection and testing, CT scans, MRI scans, etc. Delaware Valley Hospital Laboratory One Titus Pl. Walton, NY Margaretville Memorial Hospital Laboratory State Hwy. 28 Margaretville, NY x argaretville.../laboratory/ O'Connor Hospital Laboratory Tri Town Regional Hospital Lab 460 Andes Rd. Delhi, NY Pearl St. West 3rd Flr Sidney, NY

35 LOCAL DEPT. OF HEALTH This is the county s Department of Health information. Delaware County Government 99 Main Street Delhi, New York s/phn/phn.htm Social Services 111 Main Street Delhi, NY s/dss/dss.htm Emergency Services 280 Phoebe Lane Suite 3 Delhi, New York, s/des/des.htm

36 MANAGED CARE ORGANIZATIONS [MCO's] MCOs are organizations that combine the functions of health insurance, delivery of care, and administration. The focus of MCOs is to deliver high quality health care to members at affordable rates by controlling the costs of these services through the utilization of appropriate health care professional when care is medically necessary. A Health Maintenance Organization (HMO) is an example of a MCO. Delaware County -Dept. of Social Services 111 Main Street Delhi, NY ma.html Fidelis Care at Home VNSNY CHOICE Managed Long Term Care Queens Blvd. Rego Park, NY Broadway 11th Fl New York, NY healthplans/

37 Pharmacies This is a listing of the pharmacies in the county, where residents can go to purchase medical medications. Rite Aid # West Main Street Hancock, NY CVS Pharmacy Fairbanks Pharmacy K-Mart Pharmacy 215 Delaware St. Walton, NY Main St. Sidney, NY Delaware Ave. Sidney, NY

38 Rehabilitative Services (incl. PT/OT/Speech) These are services designed to facilitate the process of recovery from injury, illness, or disease and restore various physical functioning to as normal as possible. Rehabilitation services assist the patient to compensate for deficits that cannot be treated medically. Some of these services include physical therapy, occupational therapy, and speech therapy. Other types of therapists, such as inhalation, audiologists, and dietitians may also be part of the professional team as needed. While some therapists do make home visits, most of these services take place in various health care facilities, such as hospitals, clinical office practices, skill-care nursing homes, and sport medicine clinics. Disability and Related Services- Delaware County Gov't 6 Court Street Delhi, NY RG_NY%20Connects%20Guide%20Sect1%20Dent al%20disability.htm

39 Skilled Nursing Homes These are living facilities for seniors with health services provided by a team of health professionals under the supervision and oversight of a Medical Director. The clinical team includes medical doctors, licensed practical, vocational, and skilled and registered nurses, as well as rehabilitative staff, to manage, provide, observe, and evaluate care. Unlike a nursing home, a skilled nursing home must be certified by the Centers of Medicare and Medicaid, which pay for these services. In addition, these facilities are strictly regulated by the US Department of Health. Robinson Terrace Skilled Nursing Facility State Highway 23 Stamford, New York

40 SPECIALTY DEVELOPMENTAL DISABILITY SERVICES These are services provided to those living with medical or developmental disabilities which could be severe, chronic ailments caused by mental or physical impairments. The goal of these specialty services is to achieve optimal physical, mental, and social health for the patients through treatment and support. For children and adolescents, these services address needs such as self-care, language, learning mobility, and self-direction. For adults, the services assist with their independent living and economic self- sufficiency. Case management, early intervention, comprehensive medical and neurological evaluations, psychological services and therapy, substance abuse counseling, workshops, job trainings, and educational programs are some of the examples of these services. Delaware County NYSARC, Inc State Hwy. 10 Walton, NY Delaware Opportunities Inc State Hwy. 10 Hamden, NY g Project Independence, Inc. P.O. Box 297 Hobart, NY

41 Urgent Care Centers Urgent Care centers are set up to assist patients with the provision of immediate outpatient medical services for the treatment of acute or chronic illnesses or injuries that are not life-threatening but also cannot wait until the next day or for the primary care physician to see them. Visiting an urgent care center is a convenient and economical option if care is needed outside of the doctor s regular office hours, and if use appropriately, can be a good alternative to waiting for hours in a hospital emergency room. Some common treatments provided by urgent care centers include office-based laboratory tests, diabetes management, symptoms of the common colds/flu, and common infections (conjunctivitis (pink-eye), streptococcus (throat), urinary tract, etc.). UHS Walk-In - Vestal 4417 Vestal Parkway East Vestal, NY

42 VISION(for Medicaid beneficiaries) This is a listing of vision and eye care providers for Medicaid beneficiaries. George T. Roberts, O.D. Vestal Commons 3455 Vestal Parkway East. Vestal, NY nt/view/59/69/