Telehealth for Nutrition Professionals! Amanda K. Foti, MS RD CDN!

Transcription

1 Telehealth for Nutrition Professionals Amanda K. Foti, MS RD CDN

2 Agenda Telehealth 101 Telehealth in nutritional care An introduction to Healthie Setting up a a 21 st century practice Q&A

3 What is telehealth? Meeting with clients virtually to conduct nutritional care

4 Telehealth & telenutrition in a nutshell Telehealth is the use of electronic information and telecommunications technologies to support long-distance clinical health care, patient and professional health-related education, public health and health administration. It can include communication over the Internet, video-conferencing, or fax lines, and other methods of distance communications for communication of broadbased nutrition information. Telenutrition involves the interactive use, by a RDN, of electronic information and telecommunications technologies to implement nutritional care with clients remotely, within the provisions of state licensure as applicable

5 Telehealth, meet nutritional care Up until this point, Telehealth has been used primarily in medical care Primary care Dermatology Psychiatry That is RAPIDLY changing in the past 12 months, we have seen first-hand hundreds of dietetic private practices opening & growing with telehealth

6 An emerging area of practice. Intended to increase access to care and improve health outcomes. The removal of unnecessary barriers to the use of Telemedicine may enable patients to receive medically necessary interventions in a timelier manner. It may also enhance patient follow-up in the management of chronic disease conditions. resources

7 Benefits of Telehealth for RDs Convenience Flexibility Professionalism Efficiency of work flow Increases marketability Ex. reach broader base of patients t/o state Ex. clients appreciate meeting with you from home Stay ahead of the curve Build better relationships with your clients

8 In other words telehealth is a game changer for RDs Save more time Make more money Improve client outcomes

9 Benefits of telehealth for your clients Convenient solution More frequent interaction Higher engagement Longer retention Increased satisfaction Improved experience IMPROVED CARE BETTER OUTCOMES

10 Considerations when practicing Telehealth Liability Insurance HIPAA compliance State licensure

11 Insurance companies are increasingly covering telehealth () 39 states now have some reimbursement for telehealth services (Center for telehealth and e-health Law) Medicare covers certain health care services, including Medical Nutrition Therapy (MNT),Diabetes Self Management Training (DSMT) and Intensive Behavioral Therapy for Obesity, when provided via Telehealth when it meets specific criteria New York State: Aetna and Cigna up to $1500/yr Continuing to rapidly increase

12 So, what does this all mean for dietitians as we work with clients?

13 Problem: No technology for nutritional care Dietitians piece together a dozen consumer platforms

14 New tools are making it easy Dietitian-Designed - Easy to Use - Intuitive for Clients - All in One Solution

15 Healthie is a standalone platform that streamlines client management and care Flexible scheduling Seamless backend software Face-to-face relationships Patient manager Share expertise Establish own calendar of availability for patients to book Work remotely Supplement current practice & extend patient reach Billing made easy Plugs into existing EMRs HIPAA Compliant Eliminates need for individual staff support personnel Teleconferencing to see patient faces Preferred choice over voice calls or texting View all patient records at once Notified when patients log new data Seamless notetaking during appointments Community forum and social media to promote individual brand and causes Share documents for variety audiences Note: Beta tes*ng capabili*es through January 2016 to inform future development.

16 For clients, Healthie is easy, fun, and effec5ve Upload pictures Videoconference and data with die55an Watch results unfold Key features Log pictures of food, body, fitness, and more Receive real- *me feedback from personal die**an Use virtual notebook to store health history, notes from mee*ngs, etc. Consistent mee*ngs with personalized die**an Discuss individual goals, meal plan, and progress Schedule appointments through plamorm Track results over *me using interac*ve dashboard Share successes with community Receive incen*ves for high performance Note: Beta tes*ng capabili*es through January 2016 to inform future development.

17 17 Deep-dive: Scheduling Online booking Auto-reminders Cancellation policies Client self booking Customizable

18 Deep-dive: Payment processing Customizable Process payments Website Integration Superbills CMS 1500s

19 Deep-dive: Telehealth platform HIPAA-compliant Easy to use Mobile Friendly Client Mobile App

20 Deep-dive: Client engagement portal HIPAA-compliant Food Journal Metrics Tracking Messaging Scheduling Video Chat

21 FAQs So, where would I get started in a practice? Can I do this part-time? Can I use Healthie without the telehealth?

22 Q & A Amanda@gethealthie.com