Cultural Competence in Healthcare
|
|
- Stanley Walter Lambert
- 5 years ago
- Views:
Transcription
1 Cultural Competence in Healthcare Goals of This Talk Define cultural competence (culturally responsive healthcare, cultural humility) Describe differences in cultural norms between dominant U.S. culture and other cultures Fern R. Hauck, MD, MS Department of Family Medicine University of Virginia Health System September 19, 2005 Discuss ways to provide high quality, cultural competent care Describe International Family Medicine Clinic and Patients Served I don t think one can ever really know any but one s own countrymen. For men and women are not only themselves; they are also the region in which they were born, the city apartment or farm in which they learned to walk, the games they played as children, the old wives tales they overheard, the food they ate, the schools they attended, the sports they followed, the poets they read, the god they believed in. It is all of these things that have made them what they are and these are the things that you cannot come to know by hearsay; you can only know them if you have lived them. It is all of these things that have made them what they are and these are the things that you cannot come to know by hearsay; you can only know them if you have lived them. Somerset Maughan, The Razor s Edge (Introduction), Commonwealth Fund 2001 Healthcare Quality Survey 7,000 adults surveyed Communication problems reported more commonly for African Americans (Af A), Hispanics (H) and Asian Americans (As A) H and Af A adults highest uninsured rates H and As A patients had greatest difficulty understanding information from doctor Less than one half of limited English proficient patients always or usually had interpreters Af A, H, and As A more often felt that they had been treated disrespectfully or with little understanding of their culture Commonwealth Fund 2001 Healthcare Quality Survey (2) ( Three main factors in ensuring that minority populations receive optimal medical care: Effective patient-physician communication Overcoming linguistic and cultural barriers Access to affordable health insurance Policy implications Financing interpreters (few states only) Training of clinicians and medical students in communicating and interacting effectively with patients from different cultures Expanding health coverage and access to all 1
2 Definition of Cultural Competence Comparisons of Cultural Norms and Values The knowledge and interpersonal skills that allow providers to understand, appreciate, and work with individuals from cultures other than their own. It involves an awareness and acceptance of cultural differences; self-awareness; knowledge of the patient s culture; and adaptation of skills. Aspects of Culture Communication and language Time and time consciousness Mainstream American Culture Explicit, direct communication. Emphasis on content -- meaning found in words. Linear and exact time consciousness. Value on promptness time=money. Other Cultures Implicit, indirect communication. Emphasis on context meaning found around words. Elastic and relative time consciousness. Time spent on enjoyment of relationships. AMA, Culturally Competent Health Care for Adolescents, Comparisons of Cultural Norms and Values ( continued) Ethnic Mnemonic Aspects of Culture Relationships, family, friends Values and norms Beliefs and attitudes Mainstream American Culture Focus on nuclear family. Responsibility for self. Value on youth, age seen as handicap. Individual orientation. Independence. Preference for direct confrontation of conflict. Egalitarian. Challenging of authority. Individuals control their destiny. Gender equity. Other Cultures Focus on extended family. Loyalty and responsibility to family. Age given status and respect. Group orientation. Conformity. Preference for harmony. Hierarchical. Respect for authority and social order. Individuals accept their destiny. Different roles for men and women. E: Explanation T: Treatment H: Healers N: Negotiation I: Intervention C: Collaboration and Communication Developed by: Steven J. Levin, MD; Robert C. Like, MD; Jan E. Gottlieb, MD. Department of Family Medicine, UMDNJ-Robert Wood Johnson Medical School. Gardenswartz L, Rowe A. Managing Diversity: A Complete Desk Reference and Planning Guide, Ethnic Mnemonic E E: Explanation What do you think may be the reason you have these symptoms? What do friends, family, others say about these symptoms? Do you know anyone else who has had or who has this kind of problem? Have you heard about/read/seen it on TV/radio/newspaper? (If patient cannot offer explanation, ask what most concerns them about their problem). Ethnic Mnemonic T T: Treatment What kinds of medicines, home remedies or other treatments have you tried for this illness? Is there anything you eat, drink, or do (or avoid) on a regular basis to stay healthy? Tell me about it. What kind of treatment are you seeking from me? 2
3 Ethnic Mnemonic H H: Healers Have you sought any advice from alternative/folk healers, friends or other people (non-doctors) for help with your problems? Tell me about it. Ethnic Mnemonic N N: Negotiation Negotiate options that will be mutually acceptable to you and your patient and that do not contradict, but rather incorporate your patient s beliefs. Ask what are the most important results your patient hopes to achieve from this intervention. Ethnic Mnemonic I I: Intervention Determine an intervention with your patient. May include incorporation of alternative treatments, spirituality, and healers as well as other cultural practices (e.g. foods eaten or avoided in general, and when sick). Ethnic Mnemonic C C: Collaboration and Communication Collaborate with the patient, family members, other health care team members, healers and community resources. Effectively use interpreters in encounters with patients with limited English proficiency. Culturally Competent Healthcare Systems International Family Medicine Clinic Interpreters or bilingual providers Cultural diversity training for staff Linguistically and culturally appropriate health education and information materials Tailored healthcare settings Task Force on Community Preventive Services,
4 Goals Provide comprehensive, high quality, culturally competent care to the growing population of limited English proficiency (LEP) patients Develop systems to more efficiently care for patients, including better communication with community partners and standardized screening and evaluation Become a resource for the medical center and others who serve LEP patients Document, evaluate and advocate Current Clinic Structure Started October half-day sessions 5 clinicians Interpreters New refugee patients scheduled after Health Department Screening Special forms, cultural profiles, and database Mental health: referral to Family Stress Clinic (bilingual, volunteer counselors) International Health Intern Community Partners & Patients Served Refugees Partners International Rescue Committee (IRC) Health Department English as a Second Language (ESL) Countries Middle East Afghanistan Eastern Europe (Bosnia-Herzegovina, Croatia) Africa (Togo, Liberia, Sudan, Congo) Somali Bantu Meshketian Turks Burmese Hill Tribe Immigrants ESL Blue Ridge Medical Center/Rural Health Outreach Project/ Lay Health Promoter Program/Wellness Passport Program Mexico Central and South America Other Limited Visas ESL UVa International Studies Office China Korea Central & South America Other Common Health Issues Full range of acute and chronic illnesses Infectious diseases Skin rashes Dental disease Need for eye exams and glasses Children: developmental issues Anemia/nutritional deficiencies Preventive care, e.g., Pap smears, mammograms for women Common Health Issues (2) Depression, anxiety, PTSD Medically unexplained symptoms (e.g., backaches, headaches, abdominal pain) Culturally-based syndromes Community Outreach & Collaboration ESL program/health literacy presentations and role plays Health fairs 4
5 UVa Refugee and Immigrant Health Advisory Board Patient Interview 5
Cultural Competency in Caring for Diverse Populations
Cultural Competency in Caring for Diverse Populations Fern R. Hauck, MD, MS Department of Family Medicine University of Virginia Health System September 11, 2006 Goals of This Talk Define cultural competency
More informationWhat Culture Does Your Patient Hurt In? Cultural Competency in Caring for Diverse Populations
What Culture Does Your Patient Hurt In? Cultural Competency in Caring for Diverse Populations Fern R. Hauck, MD, MS Department of Family Medicine University of Virginia Health System POM-1, September 10,
More informationBarry Fatland, Manager, Bridging The Gap Training Program Juan F. Gutierrez Sanin, Coordinator Bridging The Gap Training Program The Cross Cultural
Barry Fatland, Manager, Bridging The Gap Training Program Juan F. Gutierrez Sanin, Coordinator Bridging The Gap Training Program The Cross Cultural Health Care Program www.cchcp.org Established in 1992
More informationCultural Competence in Healthcare
Cultural Competence in Healthcare WWW.RN.ORG Reviewed May, 2017, Expires May, 2019 Provider Information and Specifics available on our Website Unauthorized Distribution Prohibited 2017 RN.ORG, S.A., RN.ORG,
More informationPROVIDER & PATIENT. Communication Guide CULTURAL COMPETENCY COALITION. QB C3 Provider and Patient Communication Guide Document Date: 05/27/2016
QB 2021 - C3 Provider and Patient Communication Guide Document Date: 05/27/2016 PROVIDER & PATIENT Communication Guide CULTURAL COMPETENCY COALITION All health care organizations that receive federal funds
More informationCommunity Health and Child Advocacy Goals, Activities, and Competencies
Community Health and Child Advocacy Goals, Activities, and A. Culturally Effective Care Pediatricians must demonstrate skills that result in effective care of children and families from all cultural backgrounds
More informationA Structured Approach to Community Health and Child Advocacy Training: Integrating Goals, Activities, and Competencies
A Structured Approach to Community Health and Child Advocacy Training: Integrating Goals, Activities, and Competencies addressed by the Sample Activities are included and highlighted next to the Sample
More informationAbout the National Standards for CYSHCN
National Standards for Systems of Care for Children and Youth with Special Health Care Needs: Crosswalk to National Committee for Quality Assurance Primary Care Medical Home Recognition Standards Kate
More informationExamples from Last Year s Applications
Examples from Last Year s Applications Not So SMART Objectives 40 Latina/Brazilian women will receive breast screening at a local qualified health care institution. Create, promote and disseminate culturally/
More informationIn This Issue. Issue: 8. Codes Utilization FAQs Harry s Health Highlights. Who s Harry? HEDIS News
Issue: 8 Who s Harry? Born from the mists of success, and integrated into the core of our measures; Harry forges forward in an undying quest to bring H knowledge to Cenpatico s provider network. In This
More informationTips for PCMH Application Submission
Tips for PCMH Application Submission Remain calm. The certification process is not as complicated as it looks. You will probably find you are already doing many of the required processes, and these are
More informationCULTURALLY COMPETENT HEALTH CARE: WHAT DOES IT REALLY MEAN?
CULTURALLY COMPETENT HEALTH CARE: WHAT DOES IT REALLY MEAN? KATHERINE LIESENER, PHD, LAT, ATC CONCORDIA UNIVERSITY WISCONSIN 2018 WISCONSIN ATHLETIC TRAINERS ASSOCIATION ANNUAL MEETING AND SYMPOSIUM DISCLOSURES
More informationMerced County Department of Mental Health
Merced County Department of Mental Health MENTAL HEALTH SERVICES ACT COMMUNITY SERVICES AND SUPPORTS THREE YEAR PROGRAM AND EXPENDITURE PLAN [Fiscal Years 2005/06, 2006/07, 2007/08] PART II, SECTION V
More informationColorado Asian Health Education Program (CAHEP) Clinic Elective Curriculum Overview
Colorado Asian Health Education Program (CAHEP) Clinic Elective Curriculum Overview I. Educational Purpose and Goals BACKGROUND: CAHEP is a safety net clinic that began in 2003. They deliver a broad range
More informationHOSPITAL READMISSION REDUCTION STRATEGIC PLANNING
HOSPITAL READMISSION REDUCTION STRATEGIC PLANNING HOSPITAL READMISSIONS REDUCTION PROGRAM In October 2012, CMS began reducing Medicare payments for Inpatient Prospective Payment System (IPPS) hospitals
More informationSchool Based Health Centers: Sharing Our Stories. Healthy Kids Make Better Learners. Connecticut Association of School Based Health Centers
School Based Health Centers: Sharing Our Stories Healthy Kids Make Better Learners Connecticut Association of School Based Health Centers Contents 1 School Based Health Centers: Barrier-Free Access to
More informationHospitals Collaborating to Assess and Address Changing Community Health Needs
Hospitals Collaborating to Assess and Address Changing Community Health Needs MARGARET DROZD, MSN, RN, APRN-BC DIRECTOR COMMUNITY MOBILE HEALTH SERVICES SAINT PETER S UNIVERSITY HOSPITAL Hospitals Collaborating
More informationCore competencies* for undergraduate students in clinical associate, dentistry and medical teaching and learning programmes in South Africa
Core competencies* for undergraduate students in clinical associate, dentistry and medical teaching and learning programmes in South Africa Developed by the Undergraduate Education and Training Subcommittee
More informationHealth I: Life Management Skills
Health I: Life Management Skills Think about the healthiest person you know. What does that person do to stay healthy? While some parts of our health are determined by genetics and other factors out of
More informationChapter 2: Health Disparities and Culturally Competent Care Test Bank
Chapter 2: Health Disparities and Culturally Competent Care Test Bank MULTIPLE CHOICE 1. The nurse is obtaining a health history from a new patient. Which data will be the focus of patient teaching? a.
More informationPCMH 2014 Recognition Checklist
1 PCMH1: Patient Centered Access 10.00 points Element A - Patient-Centered Appointment Access ~~ MUST PASS 4.50 points 1 Providing same-day appointments for routine and urgent care (Critical Factor) Policy
More informationNEEDS ASSESSMENTS WITHIN THE REFUGEE COMMUNITY. Brittany DiVito, BSN, MPH Nationalities Service Center
NEEDS ASSESSMENTS WITHIN THE REFUGEE COMMUNITY Brittany DiVito, BSN, MPH Nationalities Service Center Session Overview Background Needs Assessment Examples Take Away Points Question and Answer BACKGROUND
More information3/5/2013. (CDC Policy Guidance November, 2011) Juan F. Gutierrez Sanin MA MPH The Cross Cultural Health Care Program
Juan F. Gutierrez Sanin MA MPH The Cross Cultural Health Care Program www.cchcp.org Established in 1992 Home of Bridging The Gap: A Basic Training for Medical Interpreters, the gold standard of medical
More informationThis session will: At the end of this presentation, participants will be able to: The Federally Qualified Health Center s Mission
Expanded Role of Federally Qualified Health Centers TB Intensive Workshop October 5, 2012 Ed Zuroweste, MD, CMO Migrant Clinicians Network A force for justice in healthcare for the mobile poor Welcome
More informationCommunicator. the JUST A THOUGHT. Ensuring HEDIS-Compliant Preventive Health Services. Provider Portal Features. Peer-to-Peer Review BY DR.
WINTER 2016 MHS NEWSLETTER FOR PHYSICIANS Ensuring HEDIS-Compliant Preventive Health Services Here are a few best practice strategies for raising HEDIS and EPSDT onsite review scores, as demonstrated by
More informationCollaboration Catalyst Community. Health Literacy PRESENTED BY: RuthAnn Craven, MS Transformation Coach. Feb, 2016
Collaboration Catalyst Community Health Literacy PRESENTED BY: Feb, 2016 RuthAnn Craven, MS Transformation Coach Overview What is health literacy? Why is health literacy important? Health Literacy Universal
More informationSTUDY PLAN Master Degree In Clinical Nursing/Critical Care (Thesis )
STUDY PLAN Master Degree In Clinical Nursing/Critical Care (Thesis ) I. GENERAL RULES AND CONDITIONS:- 1. This plan conforms to the valid regulations of the programs of graduate studies. 2. Areas of specialty
More informationTest Bank For Medical-Surgical Nursing Assessment and Management of Clinical Problems 10th edition by Lewis
Test Bank For Medical-Surgical Nursing Assessment and Management of Clinical Problems 10th edition by Lewis Chapter 02: Health Disparities and Culturally Competent Care Link download full: https://testbankservice.com/download/test-bank-formedical-surgical-nursing-assessment-and-management-of-clinicalproblems-10th-edition-by-lewis/
More informationPatient Assessment. Copyright 2011, 2007, 2003, 1999 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Patient Assessment Holistic Care Holistic care includes assessing the patient s health status with physical, cognitive, psychosocial, and behavioral data. A comprehensive patient care that considers the
More informationInclusion, Diversity and Excellence Achievement (IDEA) Strategic Plan
Inclusion, Diversity and Excellence Achievement (IDEA) Strategic Plan 2015-2020 University of Virginia School of Nursing The School of Nursing Dean s Initiative on Inclusion, Diversity and Excellence was
More informationEvaluations. Featured Speakers. Thank You to Our Sponsors. Disclosure Statements 12/17/2014
Evaluations Nursing Contact Hours, CME and CHES credits are available. Please visit www.phlive.org to fill out your evaluation and complete the post-test. Featured Speakers Bridging Gaps: The Vital Role
More informationImpact of Enrolling in Health Insurance on Low-Income Children that Enrolled for a Medical Reason
Impact of Enrolling in Health Insurance on Low-Income Children that Enrolled for a Medical Reason Prepared for: Prepared by Moira Inkelas and Patricia Barreto The University of California at Los Angeles
More informationSurvey of Ontario Clinics Providing Concussion Services
Survey of Ontario Clinics Providing Concussion Services Conducted by the Institute for Social Research, York University, for the Ontario Neurotrauma Foundation 2016 Purpose Characterize concussion care
More informationHi, my name is. I am working with the Community Committee for Health
Public Housing Community Readiness Assessment: Interview Guide Date: Development: Interviewee Name: Introduction Hi, my name is. I am working with the Community Committee for Health Promotion at the Prevention
More informationPrimary care patient experience survey April 2016
Primary care patient experience survey April 2016 Survey overview 1. This version of the survey does not show the logic that skips people to appropriate questions based on their answers. Not all people
More informationCommunity and Migrant Health Centers: Providing Vital Access Ed Zuroweste, MD, CMO Karen Mountain, MBA, MSN, RN CEO, Migrant Clinicians Network
Community and Migrant Health Centers: Providing Vital Access Ed Zuroweste, MD, CMO Karen Mountain, MBA, MSN, RN CEO, Migrant Clinicians Network A force for justice in healthcare for the mobile poor Welcome
More informationOutreach Across Underserved Populations A National Needs Assessment of Health Outreach Programs
Outreach Across Underserved Populations A National Needs Assessment of Health Outreach Programs In late 2012 and early 2013, Health Outreach Partners (HOP) conducted its fifth national needs assessment.
More informationSCHOOL OF SOCIAL WORK University of Wisconsin- Madison
SCHOOL OF SOCIAL WORK University of Wisconsin- Madison Handbook of the Advanced Generalist Specialization with Focus Areas in: * Aging * Children, Youth and Families * Health * Mental Health 2017-2018
More informationPCMH 2014 Standards and Guidelines
PCMH 2014 Standards and Guidelines 28 2014 PCMH Recognition November 21, 2016 PCMH 1: Patient-Centered Access 29 PCMH 1: Patient-Centered Access 10.00 points provides access to team-based care for both
More informationRising Above the Noise: Making the Case for Equity in Care
Rising Above the Noise: Making the Case for Equity in Care The headlines are common and the facts are known Unequal Treatment The Demographic Landscape More than 100 million people in the United States
More informationHealth & Medical Policy
[insert organisation name/logo] Health & Medical Policy Document Status: Date Issued: Lead Author: Approved by: Draft or Final [date] [name and position] [insert organisation name] Board of Directors on
More informationChapter 1: Responsibilities for Care in Community/Public Health Nursing Test Bank
Chapter 1: Responsibilities for Care in Community/Public Health Nursing Test Bank MULTIPLE CHOICE 1. A community/public health nurse is best defined as a nurse who a. Applies concepts and knowledge from
More informationPartners in Pediatrics and Pediatric Consultation Specialists
Partners in Pediatrics and Pediatric Consultation Specialists Coordinated care initiative final summary September 211 Prepared by: Melanie Ferris Wilder Research 451 Lexington Parkway North Saint Paul,
More informationOPNAVINST A N135 4 Aug 09
DEPARTMENT OF THE NAVY OFFICE OF THE CHIEF OF NAVAL OPERATIONS 2000 NAVY PENTAGON WASHINGTON, DC 20350-2000 OPNAVINST 1720.4A N135 OPNAV INSTRUCTION 1720.4A From: Chief of Naval Operations Subj: SUICIDE
More informationThe Patient-Centered Medical Home & You: Frequently Asked Questions (FAQ) for Patients and
The Patient-Centered Medical Home & You: Frequently Asked Questions (FAQ) for Patients and Families What is a Patient- Centered Medical Home? A Medical Home is all about you. Caring about you is the most
More informationNorfolk Island Central and Eastern Sydney PHN
Norfolk Island Central and Eastern Sydney PHN Activity Work Plan 2016-2018: Norfolk Island Coordinated and Integrated Primary Health Care Services Mental Health and Suicide Prevention Drug and Alcohol
More informationHEALTH CARE IN AUSTRALIA
HEALTH CARE IN AUSTRALIA Let s start with an overview of health in Australia. According the the Australian Institute of Health and Wellbeing, Australia matches or leads most of our comparable countries
More informationCommunication with patients and their families. Kenneth Youngstein
Communication with patients and their families Kenneth Youngstein Who am I? Born in New York, raised in Italy University of Sussex (UK) Experimental Psychology Chimpanzee field research Uganda Yerkes Primate
More informationPhysician Cultural Competency Independent Training Module for Simply Healthcare, Better Health and, Clear Health Alliance Providers
Physician Cultural Competency Independent Training Module for Simply Healthcare, Better Health and, Clear Health Alliance Providers Purpose of Training This Cultural Competency training aims to ensure
More informationPATIENT-CENTERED MEDICAL HOME ASSESSMENT (PCMH-A)
SAFETY NET MEDICAL HOME INITIATIVE PATIENT-CENTERED MEDICAL HOME ASSESSMENT (PCMH-A) Organization name Site name Date completed Introduction To The PCMH-A The PCMH-A is intended to help sites understand
More informationCommunity Health Needs Assessment & Implementation Strategy
Community Health Needs Assessment & Implementation Strategy Fiscal Years 2014 2016 for Beth Israel Deaconess Hospital - Milton This report was prepared by: 95 Berkeley Street, Suite 208 Boston, MA 02116
More informationNCQA s Patient-Centered Medical Home (PCMH) 2011 Standards 11/21/11
NCQA s Patient-Centered Medical Home (PCMH) 2011 Standards 11/21/11 28 PCMH 1: Enhance Access and Continuity PCMH 1: Enhance Access and Continuity 20 points provides access to culturally and linguistically
More informationMedical Management. G.2 At a Glance. G.3 Procedures Requiring Prior Authorization. G.5 How to Contact or Notify Medical Management
G.2 At a Glance G.3 Procedures Requiring Prior Authorization G.5 How to Contact or Notify Medical Management G.6 When to Notify Medical Management G.11 Case Management Services G.14 Special Needs Services
More informationThe Milestones provide a framework for assessment
The Medical Genetics Milestone Project The Milestones provide a framework for assessment of the development of the resident physician in key dimensions of the elements of physician competency in a specialty
More informationAddressing Health Disparities in LEP Communities through Language Access
Addressing Health Disparities in LEP Communities through Language Access Moderator - Valerie Zolezzi-Wyndham Community Perspective on Health Disparities LEP Communities Face Medha Makhlouf Barriers to
More informationMedical Management. G.2 At a Glance. G.2 Procedures Requiring Prior Authorization. G.3 How to Contact or Notify Medical Management
G.2 At a Glance G.2 Procedures Requiring Prior Authorization G.3 How to Contact or Notify G.4 When to Notify G.7 Case Management Services G.10 Special Needs Services G.12 Health Management Programs G.14
More informationCo-creating Care with Ethnic Communities
Co-creating Care with Ethnic Communities Helen Leung, MSW Chief Executive Officer Carefirst Seniors and Community Services Association Carefirst Family Health Team February 17, 2010 Agenda 1. About Carefirst
More information3. Expand providers prescription capability to include alternatives such as cooking and physical activity classes.
Maternal and Child Health Assessment 2015 In 2015, the Minnesota Department of Health conducted a Maternal and Child Health Needs Assessment for the state of Minnesota. Under the direction of a community
More informationPCMH 2014 Standards and Guidelines
PCMH 2014 Standards and Guidelines 28 NCQA Patient-Centered Medical Home (PCMH) 2014 April 13, 2015 PCMH 1: Patient-Centered Access 29 PCMH 1: Patient-Centered Access 10.00 points provides access to team-based
More informationAPPENDIX 2 NCQA PCMH 2011 AND CMS STAGE 1 MEANINGFUL USE REQUIREMENTS
Appendix 2 NCQA PCMH 2011 and CMS Stage 1 Meaningful Use Requirements 2-1 APPENDIX 2 NCQA PCMH 2011 AND CMS STAGE 1 MEANINGFUL USE REQUIREMENTS CMS Meaningful Use Requirements* All Providers Must Meet
More informationChronic Care Management INFORMATION RESOURCE
Contents Chronic Care Management INFORMATION RESOURCE Purpose... 1 What Is CCM?... 1 Background... 1 Initiating Visit and Person-Centered Plan... 2 Clinical Supervision... 2 Qualifications for Personnel
More informationLogan County Community Health Risk and Needs Assessment PLAN OF ACTION MARY RUTAN HOSPITAL
Logan County Community Health Risk and Needs Assessment PLAN OF ACTION MARY RUTAN HOSPITAL The Board of Directors of Mary Rutan Hospital have reviewed the findings of the Logan County Community Health
More informationChapter 3: Cultural Considerations
Chapter 3: Cultural Considerations Multiple Choice Identify the choice that best completes the statement or answers the question. 1. The nurse is providing care to a Muslim patient who presents to the
More informationunited hospital east metro region Community Health Needs Assessment and Implementation Plan
united hospital east metro region Community Health Needs Assessment and Implementation Plan 2014 2016 east metro Identifying and Responding to Community Needs united hospital 333 North Smith Avenue Saint
More informationWomen s Health/Gender-Related NP Competencies
Women s Health/Gender-Related NP These are entry level competencies for the women s health/gender-related nurse practitioner and supplement the core competencies for all nurse practitioners. The women
More informationTools for Better Health. Referral Toolkit. Health Care Providers
Tools for Better Health Referral Toolkit Health Care Providers A guide to working with providers to establish a referral system for evidence-based self-management programs. Table of Contents How to Use
More informationYour Benefits A QUICK LOOK AT SOME BENEFITS & PROGRAMS AVAILABLE TO YOU. pshp.com. TDD/TTY (Hearing Impaired):
Your Benefits A QUICK LOOK AT SOME BENEFITS & PROGRAMS AVAILABLE TO YOU 1-800-704-1484 TDD/TTY (Hearing Impaired): 1-800-255-0056 pshp.com We are committed to providing our members with information on
More information6/25/2012. The webinar participant will be able to: 1) State the goal of Colorado s Heath Care Program for Children With Special Needs (HCP).
Care Coordination for Children and Youth with Special Health Care Needs Health Care Program for Children with Special Needs (HCP) Colorado Department of Public Health and Environment (CDPHE) Ann Whitehouse,
More informationDrug and Alcohol Rehabilitation Services, Inc.
Drug and Alcohol Rehabilitation Services, Inc. Student Wellness Policy June 30, 2017 1. Purpose Drug and Alcohol Rehabilitation Services, Inc. recognizes that proper nutrition and student wellness are
More informationCommunity Health Needs Implementation Strategy FY15 Progress Report
Community Health Needs Implementation Strategy FY15 Progress Report Community Benefit Implementation Plan Jeanes Hospital Summary of Progress for the Period July 1, 2014 through June 30, 2015 Based on
More informationHealth Management and Social Care
Health Management and Social Care Introduction 1. The Health Management and Social Care (HMSC) curriculum builds upon the concepts and knowledge students have learned at junior secondary level from various
More informationEDUCATION AND SUPPORT OF THE FAMILY THE ROLE OF THE PUBLIC HEALTH NURSE ANNE MCDONALD PHN PHIT PROJECT LEADER
EDUCATION AND SUPPORT OF THE FAMILY THE ROLE OF THE PUBLIC HEALTH NURSE ANNE MCDONALD PHN PHIT PROJECT LEADER Public Health Nursing PHN is a generalist nurse with specialist education Postgraduate Diploma
More informationRacial and Ethnic Health Disparities in Health and Health Care St. Louis Regional Data
Racial and Ethnic Health Disparities in Health and Health Care St. Louis Regional Data By Debbie Chase, MPA Consultant, Center for Health Policy University of Missouri -- Columbia 1 Quantitative Data Overview
More informationNational Academies of Sciences Achieving Rural Health Equity and Well-being:
National Academies of Sciences Achieving Rural Health Equity and Well-being: Challenges and Opportunities A Workshop Prattville, AL June 13, 2017 Dennis Johnson Executive Vice-President Children s Health
More informationMinistry of Health Patients as Partners Provincial Dialogue Event Summary Two Day Annual Event
Ministry of Health Patients as Partners 2015 Provincial Dialogue Event Summary Two Day Annual Event Contents Executive Summary... 2 Introduction... 3 Dialogue Overview... 5 Experiences with Patient- and
More informationPCMH 1A Patient Centered Access
PCMH 1A Patient Centered Access The practice has a written process and defined standards for providing access to appointments, and regularly assesses its performance on: Providing same day appointments
More informationGoal #1: Mastery of Clinical Knowledge with Integration of Basic Sciences
Goal #1: Mastery of Clinical Knowledge with Integration of Basic Sciences Objective #1: To demonstrate comprehension of core basic science knowledge 1.1a) demonstrate knowledge of the basic principles
More informationNursing Leadership from Bedside to Boardroom: Opinion Leaders Perceptions
Nursing Leadership from Bedside to Boardroom: Opinion Leaders Perceptions January 20, 2010 Top Line Report Submitted to: Robert Wood Johnson Foundation Submitted by: Gallup Methodology Overview The interviewing
More informationHealth Professions Workforce
Health Professions Workforce For the Health of Texas February 28, 2011 Ben G. Raimer, MD, MA, FAAP Past Chairman (1997-2010), Statewide Health Coordinating Council Senior Vice President, Health Policy
More informationBecoming a Culturally Competent Medical Home
Becoming a Culturally Competent Medical Home A Model for Providing Patient- and Family-Centered Care to Children with Seizure Disorders Project Access Copyright 2013 Dao Management Consulting Services,
More informationTemporary Exclusion for Health Reasons (Including Medications and Special Diets) Policy
Temporary Exclusion for Health Reasons Policy Rationale: Head Start Performance Standard 45 CFR Section 1304.22 (b)(i) Policy: To ensure the health and safety of our children, staff and volunteers, children
More informationCLOSING THE DIVIDE: HOW MEDICAL HOMES PROMOTE EQUITY IN HEALTH CARE
CLOSING DIVIDE: HOW MEDICAL HOMES PROMOTE EQUITY IN HEALTH CARE RESULTS FROM 26 HEALTH CARE QUALITY SURVEY Anne C. Beal, Michelle M. Doty, Susan E. Hernandez, Katherine K. Shea, and Karen Davis June 27
More informationPalliative Care Competencies for Occupational Therapists
Principles of Palliative Care Demonstrates an understanding of the philosophy of palliative care Demonstrates an understanding that a palliative approach to care starts early in the trajectory of a progressive
More informationPHP 2014 QUALITY PERFORMANCE AND IMPROVEMENT PROGRAM
PHP 2014 QUALITY PERFORMANCE AND IMPROVEMENT PROGRAM CULTURAL & LINGUISTIC PROGRAM Purpose The Cultural and Linguistic (C&L) Program relies on staff, providers, policies and infrastructure to meet the
More informationAbout the Project. Using This Guide
About the Project The Breast Health for Women with Disabilities project was made possible by a grant from the Wyoming Affiliate of the Susan G. Komen Breast Cancer Foundation. This project was designed
More informationAgency: County of Sonoma Department of Health Services Fiscal Year: Agreement Number:
MATERNAL, CHILD AND ADOLESCENT HEALTH (MCAH) PROGRAM SCOPE OF WORK (SOW) The local health jurisdiction (LHJ) must work toward achieving the following goals and objectives by performing the specified activities,
More informationThe Promotor(a)/Community Health Worker Model and Why It Works
Executive Summary The Promotor(a)/Community Health Worker Model and Why It Works Promotores(as), or Community Health Workers, are community members who promote health in their own communities. They provide
More informationPCSP 2016 PCMH 2014 Crosswalk
- Crosswalk 1 Crosswalk The table compares NCQA s Patient-Centered Specialty Practice (PCSP) 2016 standards with NCQA s Patient-Centered Medical Home (PCMH) 2014 standards. The column on the right identifies
More informationChristy Rose, MSN, RN, CCRN Denver Health Medical Center. 7th Annual Nursing Quality Conference: Reaching the Core of Quality
Christy Rose, MSN, RN, CCRN Denver Health Medical Center 7th Annual Nursing Quality Conference: Reaching the Core of Quality Partnered with the National Database of Nursing Quality Indicators (NDNQI )
More informationPsychiatric Mental Health Nursing Core Competencies Individual Assessment
Individual Name: Orientation Start Date: Completion Date: Instructions: -the nurse will rate each knowledge, skill, or attitude (KSA) from 1 (novice) to 5 (expert) in each box. Following orientation or
More informationLongitudinal study of refugee children. Tuesday 13 December 2016 Primary Integrated and Community Health Research Forum
Longitudinal study of refugee children Lisa Woodland, SESLHD A/Prof Karen Zwi, SCHN Dr Sue Woolfenden, SCHN Prof Katrina Williams, RCH VIC Dr Pam Palasanthiran, SCHN Prof Adam Jaffe, SCHN Tuesday 13 December
More informationJuly 30, 2018 at 5:00 pm via electronic submission to: Transformation Department NW Walnut Blvd
In compliance with the Americans with Disabilities Act, this document can be made available in alternate formats such as large print, Web based communications, and other electronic formats. To request
More informationText-based Document. Developing Cultural Competence in Practicing Nurses: A Qualitative Inquiry. Edmonds, Michelle L.
The Henderson Repository is a free resource of the Honor Society of Nursing, Sigma Theta Tau International. It is dedicated to the dissemination of nursing research, researchrelated, and evidence-based
More informationCOMPETENCY AREAS. Program Accreditation
COMPETENCY AREAS The NADD evaluates the philosophy and practice of the accredited program in relation to eighteen competency areas. The competency areas are: Medication Reconciliation Holistic Bio-Psycho-Social
More informationPosition Title: Pediatric Nurse Practitioner-Lafayette, IN. Status: Full-Time
Position Title: Pediatric Nurse Practitioner-Lafayette, IN Status: Full-Time Salary: $85,000.00 to $120,000.00/year Riggs Community Health Center is seeking highly trained, independent Pediatric Nurse
More informationPark Nicollet Health Services Community Health Needs Assessment 2016 Implementation Update
Park Nicollet Health Services Community Health Needs Assessment 2016 Implementation Update Priority #1: Mental and Behavioral Health Objective Action Steps Responsible Leader(s) Improve education about
More informationPart 2: PCMH 2014 Standards
Part 2: PCMH 2014 Standards Heather Russo, CCE PCMH Consultant September 15, 2015 Advancing Healthcare Improving Health For Practices Recognized at Level 2 or Level 3 under the 2011 Standards Your Guide
More informationCollaboration Between State Primary Care Offices and State Offices of Minority Health
Collaboration Between State Primary Care Offices and State Offices of Minority Health State primary care offices (PCOs) and state offices of minority health (OMHs) are federally funded programs located
More informationOptima Behavioral Health New Provider Application Packet
Optima Behavioral Health New Provider Application Packet Thank you for your interest in becoming a participating provider in the Optima Behavioral Health (OBH) Network. We are currently accepting applications
More informationUCSD Skaggs School of Pharmacy and Pharmaceutical Sciences-FA11- McBane 1
Taking Histories and Writing SOAP Notes History Sarah McBane, PharmD, CDE, BCPS September 28, 2011 www.school.discoveryeducation.com What is History? What is History? A chronological record of significant
More information