JOB DESCRIPTION. Role Responsibilities and Duties: 1. Undertake duties in accordance with departmental policies and procedures

Size: px
Start display at page:

Download "JOB DESCRIPTION. Role Responsibilities and Duties: 1. Undertake duties in accordance with departmental policies and procedures"

Transcription

1 JOB DESCRIPTION Job Title: Patient Coordinator Reports to: OPD Team Leader Accountable to: Front of House Manager Role Summary: Under the general guidance of the Front of House Manager or delegate be responsible for all activities on any Reception Desk in any area of the hospital. Provide a link between Hospital, Patients, Consultant or other users. Coordinate patient registration, preparation of outpatient accounts, receipting payment for hospital services. To act and interact with patients, consultants, staff and visitors in a way that will create an experience in accordance with Bupa Cromwell Hospital s Service Vision Every Patient is a VIP. Role Responsibilities and Duties: 1. Undertake duties in accordance with departmental policies and procedures 2. To be fully conversant in all areas of Reception; either Main Reception or other areas where patients are arrived in a department. 3. Meet and greet patients and visitors in a warm, respectful and courteous manner at all times, acting in a way that actively contributes to the promotion and improvement of the BUPA Cromwell Hospital brand and in line with the Bupa Cromwell Hospital s Service Vision Every Patient is a VIP. 4. Issue Medical Record Numbers, front sheets, labels, make up medical records and other administrative documents as required. 5. Provide efficient and effective administrative support during our users clinics or tests, or procedures. 6. Deal with letters of guarantee and liaise with insurance companies and Embassies as required. 7. Respond to all enquires regarding hospital facilities or re-direct enquires to the correct departments when needed. Deal with all Reception queries and complaints in a courteous and timely manner 8. Ensure that all staff and Patients are fully aware of hospital charges, ascertaining methods of payment and calling the appropriate companies for guarantee letters or insurance as required according to departmental and hospital procedures.

2 9. Action all requests from patients, doctors, and visitors to the hospital courteously, promptly and efficiently. 10. Interview patients in a polite and friendly manner in order to obtain relevant information for registration purposes; updating patient details at each appointment; inputting all information accurately onto the computer system. 11. Receive payment from all patients in respect of hospital services provided and maintain integrity of personal float. Ensure transactions are correctly recorded and receipted. Allocate cash to carriers or patients in accordance with billing agreements as required. 12. Check, bill and post on a daily basis all charges for Clinical or other areas as required 13. Raise cash or credit card refunds and obtain authorisation as required 14. Implement manual procedures during computer downtime and transfer information when system is reinstated. 15. Make follow-up bookings for patient after appointment 16. Assist patient with booking further tests or consultations 17. To be involved in ongoing training for all staff within the department 18. Liaise and cooperate with other departments ensuring the smooth running of the Reception Desks. 19. Cover additional Reception areas as requested by the Front of House Manager or delegate to ensure consistent service maintained 20. Liaise regularly with the Front of House Manager and Team Leaders to review and implement procedures to improve the efficiency and effectiveness of the Reception Service 21. Be responsible for the reporting of accidents, untoward occurrences or problems and record such incidences according to Hospital policy 22. To be Responsible for the Health and Safety of all people who may be affected by the post holders acts or omissions at work and to be conversant with the Hospitals Health and Safety polices and procedures 23. Attend Fire Lectures and Fire Drills in accordance with the law, and be fully aware of the position of fire alarms, emergency equipment and exits 24. To participate in the staff appraisal scheme in accordance with Hospital policy 25. To use proper channels of communication for any problems or grievances related to work 26. Handle minor complaints with immediate action and follow up

3 INTEGRATED GOVERNANCE Understand implications of Integrated Governance and adhere to hospital governance policies including the reporting of incidences, near misses. Ensure compliance to standards in respect of all legislative requirements, including but not limited to CQC, SHE, DSE, Fire, COSHH, BLS, Manual Handling, Safeguarding Children & Adults, Information Security and Infection Control. Maintain safe working practices and adhere to clinical risk management policy and recommendations. Proactively assist in audit and quality assurance programmes. Adopt the correct administrative procedures when dealing with complaints from patients/relatives following set policies and procedures. PEOPLE Ensure effective communication to patients and colleagues. Ensure attendance and completion of all mandatory study days. Share knowledge, skills and experience and work collaboratively with colleagues. Health Clearance Applicants must complete a medical questionnaire and return it to the Hospital s Occupational Health Providers. Health & Safety Work closely with the Health & Safety Advisor on all matters related to Health & Safety. Be aware of, and conversant with, the Health and Safety at Work Act and comply with the regulations set down to ensure safety to patients, visitors and colleagues. Record all accidents and untoward occurrences according to Hospital policy. Attend fire lectures and fire drills in accordance with the law and to be fully aware of the position of fire alarms, emergency equipment and exits. Attend all mandatory training as required.

4 Infection Control Infection prevention and control is an essential aspect of patient care. All post holders have a personal obligation to act to reduce Healthcare Associated Infections (HCAIs). They must attend mandatory training in infection prevention and control and be compliant with all measures required by the Hospital to reduce HCAIs. Post holders must be familiar with the Hospital s Infection Control Policies, including those that apply to their duties, such as the Hand Hygiene Policy, the Uniform Policy and Personal Protective Clothing Policy. Post holders who have clinical responsibilities must incorporate into their clinical activities up-to-date evidence that supports safe infection control practices and procedures, for example the use of aseptic techniques and the safe disposal of sharps. Confidentiality and Disclosure of Information In the course of your normal work you will come into possession of confidential information concerning patients, the Bupa Cromwell Hospital and it staff. This information should be treated confidentially and in accordance with the Bupa Cromwell Hospital s policy and the Data Protection Act (1998) and European Union regulations. Data/Security The post holder is responsible for ensuring that he/she maintains the integrity and quality of both computerised and manual data This job description is intended as a basic guide to the scope of the duties and responsibilities. It will be subject to regular review and amendment as necessary, and in line with the development of this post. Signed:.. Date:. (Post-holder) Signed:. Date:.

5 PERSON SPECIFICATION ATTRIBUTE ESSENTIAL DESIRABLE EDUCATION Qualified to GCSE level standard TRAINING, EXPERIENCE AND KNOWLEDGE APTITUDE, SKILLS AND COMPETENCIES Direct facing Patient/Client interaction Assertive, articulate and polite. Good written and spoken English. Good communication and strong interpersonal skills. Excellent telephone manner. Excellent organisational skills and attention to detail. Able to work on own initiative, prioritise work and meet deadlines. Good timekeeping but prepared to be flexible. Proven experience of delivering customer services to an exceptionally high standard Hospital Outpatient Reception Customer Service Training/Education Enthusiastic with the desire to become involved and develop in role. A second world language (Arabic, French, German or other) Interest in personal development & updating skills. Interest in developing managerial competences. DISPOSITION Ability to work under pressure and remain calm. Confident and assertive manner. Natural ability to empathise with patients and demonstrate a genuine care. Ability and willingness to work any shift during the opening hours.

ADULT MENTAL HEALTH DIVISION JOB DESCRIPTION. To directly manage and supervise where appropriate support services staff

ADULT MENTAL HEALTH DIVISION JOB DESCRIPTION. To directly manage and supervise where appropriate support services staff Appendix 8 ADULT MENTAL HEALTH DIVISION JOB DESCRIPTION Job Title: Support Services Manager Grade: Band 6 Hours: Base: Responsible to: Accountable to: TBC TBC Area Lead Nurse Area Manager JOB SUMMARY To

More information

JOB DESCRIPTION DENTAL NURSE

JOB DESCRIPTION DENTAL NURSE JOB DESCRIPTION DENTAL NURSE Main purposes of the job: To carry out nursing duties throughout the practice, assist with reception, to carry out any clerical duties as required and perform such tasks as

More information

JOB DESCRIPTION. Lead Haematology/Chemotherapy Clinical Nurse Specialist Head of Nursing Medicine

JOB DESCRIPTION. Lead Haematology/Chemotherapy Clinical Nurse Specialist Head of Nursing Medicine JOB DESCRIPTION Job Title: Department: Medicine - Haematology Day Care Unit Reports to: Lead Haematology/Chemotherapy Clinical Nurse Specialist Head of Nursing Medicine Liaises with: Lead Haematology/Chemotherapy

More information

NEW VICTORIA HOSPITAL JOB DESCRIPTION

NEW VICTORIA HOSPITAL JOB DESCRIPTION POSITION INFORMATION 1. Job Details NEW VICTORIA HOSPITAL JOB DESCRIPTION Post/Title: Staff Nurse Outpatient Department Responsible To: Outpatient Manager Accountable To: Director of Clinical Services

More information

JOB DESCRIPTION. Department: Main Outpatients/Raynes Park. Liaises with: Outpatients Sister. Band: 2

JOB DESCRIPTION. Department: Main Outpatients/Raynes Park. Liaises with: Outpatients Sister. Band: 2 JOB DESCRIPTION Job Title: Health Care Assistant Department: Main Outpatients/Raynes Park Reports to: Matron Liaises with: Outpatients Sister Band: 2 Job Summary The Health Care Assistant (HCA) will work

More information

Professionally and managerially accountable to: Consultant Family and Systemic Psychotherapist, Team Manager

Professionally and managerially accountable to: Consultant Family and Systemic Psychotherapist, Team Manager JOB DESCRIPTION Service Sector: CAMHS Professionally and managerially accountable to: Consultant Family and Systemic Psychotherapist, Team Manager Responsible for: Exercising clinical responsibility for

More information

JOB DESCRIPTION. 1. General Information. GRADE: Band hours per week ACCOUNTABLE TO:

JOB DESCRIPTION. 1. General Information. GRADE: Band hours per week ACCOUNTABLE TO: 1. General Information JOB DESCRIPTION JOB TITLE: Senior Staff Nurse/ ODP GRADE: Band 6 HOURS: RESPONSIBLE TO: ACCOUNTABLE TO: 37.5 hours per week Sister/Charge Nurse Matron Organisational Values: Our

More information

JOB DESCRIPTION. SENIOR PHARMACY ASSISTANT TECHNICAL OFFICER Aseptic Services

JOB DESCRIPTION. SENIOR PHARMACY ASSISTANT TECHNICAL OFFICER Aseptic Services JOB DESCRIPTION JOB DETAILS Job Title: SENIOR PHARMACY ASSISTANT TECHNICAL OFFICER Aseptic Services Band: Band 3 Department / Ward: Pharmacy Department Division: Clinical Support Your normal place of work

More information

Job Title: Head of Patient &Public Engagement and Patient Services Directorate: Corporate Affairs Department: Patient and Public Engagement

Job Title: Head of Patient &Public Engagement and Patient Services Directorate: Corporate Affairs Department: Patient and Public Engagement Job Description Job Title: Head of Patient &Public Engagement and Patient Services Directorate: Corporate Affairs Department: Patient and Public Engagement Grade 8b Tenure: Permanent Location of Post:

More information

JOB DESCRIPTION. Standards and Compliance. Call Centres - Wakefield, York and South Yorkshire. No management responsibility

JOB DESCRIPTION. Standards and Compliance. Call Centres - Wakefield, York and South Yorkshire. No management responsibility JOB DESCRIPTION Position/Title: Clinical Advisor NHS 111 Band: Directorate/Department: Location: Band 5 (Indicative) Standards and Compliance Call Centres - Wakefield, York and South Yorkshire Accountable

More information

JOB DESCRIPTION. 2. To participate in the delivery of medicines administration depending on local need and priorities.

JOB DESCRIPTION. 2. To participate in the delivery of medicines administration depending on local need and priorities. JOB DESCRIPTION JOB TITLE: Clinical Pharmacy Technician PAY BAND: 5 DEPARTMENT/DIVISION: BASED AT: REPORTS TO: PHARMACY/A5 University Hospitals Birmingham Pharmacy Support Manager PROFESSIONALLY RESPONSIBLE

More information

Care Team Administrator

Care Team Administrator Care Team Administrator JOB TITLE: RESPONSIBLE TO: ACCOUNTABLE TO: SALARY: Care Team Administrator Clinical Nurse Manager Director of Nursing 19,468 per annum pro rata CONDITIONS OF EMPLOYMENT Hours of

More information

Prices Mill Surgery Assistant Practice Manager. Job Description

Prices Mill Surgery Assistant Practice Manager. Job Description Job Description Responsible to: Post title: Base: Hours: Salary scale: Practice Manager Prices Mill Surgery 33 hours per week 12.65 per hour/ 21,767 per annum, 0.9 WTE Subject to Annual Review Job Summary:

More information

JOB DESCRIPTION. The hospital has been consistently growing over the past few years, almost doubling since 2008.

JOB DESCRIPTION. The hospital has been consistently growing over the past few years, almost doubling since 2008. JOB DESCRIPTION JOB TITLE: Clinical Pharmacist CLINICAL UNIT: Pharmacy BASE: The Portland Hospital for Women and Children MANAGED BY: Pharmacy Manager ACCOUNTABLE TO: Pharmacy Manager HOSPITAL PROFILE

More information

Job Description. Clinical Nurse Specialist in Tissue Viability

Job Description. Clinical Nurse Specialist in Tissue Viability Job Description Job Title: Grade: Hours: Reporting relationships: Clinical Nurse Specialist in Tissue Viability Clinical Nurse Specialist 19.5 hours per week Professionally accountable to the Director

More information

JOB DESCRIPTION & PERSON SPECIFICATION JOB DESCRIPTION. Highly Specialist Psychological Therapist

JOB DESCRIPTION & PERSON SPECIFICATION JOB DESCRIPTION. Highly Specialist Psychological Therapist JOB DESCRIPTION & PERSON SPECIFICATION JOB DESCRIPTION JOB TITLE: GRADE: Highly Specialist Psychological Therapist Band 7 and 8a HOURS OF WORK: 37.5 RESPONSIBLE TO: (Line manager) ACCOUNTABLE TO: Clinical

More information

JOB DESCRIPTION. York Renal Services, including York, Easingwold and Harrogate Dialysis Units

JOB DESCRIPTION. York Renal Services, including York, Easingwold and Harrogate Dialysis Units JOB DESCRIPTION Job Title: Renal Dialysis Assistant Band: Agenda for Change Band 3 Directorate: Acute and General Medicine Reports to: Sister/Charge Nurse Accountable to: Matron Professionally Chief Nurse

More information

Administrator. Grade: Band 4 Band 4, subject to a minimum payment of 4,158 and a maximum payment of 6,405

Administrator. Grade: Band 4 Band 4, subject to a minimum payment of 4,158 and a maximum payment of 6,405 Administrator Band 4 JOB DESCRIPTION 1. GENERAL INFORMATION Job Title: Administrator Grade: Band 4 Salary: Terms & Conditions of Service: Responsible to: Accountable to: Band 4, subject to a minimum payment

More information

JOB DESCRIPTION. 1 year fixed term. Division A Pharmacy. University Hospitals Birmingham. Advanced Clinical Pharmacist Trials.

JOB DESCRIPTION. 1 year fixed term. Division A Pharmacy. University Hospitals Birmingham. Advanced Clinical Pharmacist Trials. JOB DESCRIPTION JOB TITLE: Pharmacy Technician Haematology Clinical Trials PAY BAND: Agenda for change - Band 5 TERMS AND CONDITIONS DEPARTMENT/DIVISION: BASED AT: REPORTS TO: PROFESSIONALLY RESPONSIBLE

More information

THERAPY CENTRE JOB DESCRIPTION

THERAPY CENTRE JOB DESCRIPTION THERAPY CENTRE JOB DESCRIPTION Post Title: Admin Assistant Grade: Band 2 Accountable to: Deputy Physiotherapy Manager, Outpatients Responsible to: Therapy Office Manager Department: Therapy Centre, Princess

More information

JOB DESCRIPTION. Deputy Clinical Nurse Specialist. Matron/Nurse Consultant/ANP/Senior CNS

JOB DESCRIPTION. Deputy Clinical Nurse Specialist. Matron/Nurse Consultant/ANP/Senior CNS JOB DESCRIPTION 1. General Information JOB TITLE: Deputy Clinical Nurse Specialist GRADE: Band 6 HOURS: RESPONSIBLE TO: ACCOUNTABLE TO: 37.5 hours per week Matron/Nurse Consultant/ANP/Senior CNS Matron/Nurse

More information

JOB DESCRIPTION. Pathology CHFT

JOB DESCRIPTION. Pathology CHFT JOB DESCRIPTION POST TITLE: POST REFERENCE: Bank Medical Laboratory Assistant (Blood Sciences) BAND: AFC Band 2 ACCOUNTABLE TO: RESPONSIBLE TO: LINE MANAGEMENT RESPONSIBILITY FOR: BASE: Laboratory Manager,

More information

JOB DESCRIPTION. Pre-Assessment Senior Nurse. Band: Band 6. Pre-Assessment Team Leader. 1 Job Summary

JOB DESCRIPTION. Pre-Assessment Senior Nurse. Band: Band 6. Pre-Assessment Team Leader. 1 Job Summary JOB DESCRIPTION Job Title: Pre-Assessment Senior Nurse Band: Band 6 Division / Department: Hours: Reports to: Accountable to: Perioperative Services 37.5 Hrs per week Pre-Assessment Team Leader Theatre

More information

JOB DESCRIPTION : SENIOR PHARMACY ASSISTANT

JOB DESCRIPTION : SENIOR PHARMACY ASSISTANT JOB DESCRIPTION JOB TITLE DEPARTMENT : SENIOR PHARMACY ASSISTANT : The post-holder will work on wards and in Pharmacy at Heartlands Hospital, Good Hope Hospital or at Solihull Hospital GRADE : Band 3 HOURS

More information

JOB DESCRIPTION. The hospital has been consistently growing over the past few years, almost doubling since 2008.

JOB DESCRIPTION. The hospital has been consistently growing over the past few years, almost doubling since 2008. JOB DESCRIPTION JOB TITLE: Paediatric Pre Assessment Nurse CLINICAL UNIT: Paediatric Department BASE: The Portland Hospital for Women and Children MANAGED BY: Children s Services Manager ACCOUNTABLE TO:

More information

High Dependency Unit, Highgate Hospital

High Dependency Unit, Highgate Hospital JOB DESCRIPTION TITLE: RESPONSIBLE FOR: RESPONSIBLE TO: ACCOUNTABLE TO: SUMMARY OF POSITION: Critical Care Sister / Charge Nurse High Dependency Unit, Highgate Hospital Nursing Services Manager Hospital

More information

Job Description. Ensure that patients are offered appropriate creative and diverse activities within a therapeutic environment.

Job Description. Ensure that patients are offered appropriate creative and diverse activities within a therapeutic environment. Job Description POST: HOURS: ACCOUNTABLE TO: REPORTS TO: RESPONSIBLE FOR: Complementary Therapy Coordinator 30 37.5 hours Head of Nursing & Quality Day Therapy Clinical Lead Volunteer Complementary Therapists

More information

JOB DESCRIPTION. To undertake clinical procedures on neonates, children and adults.

JOB DESCRIPTION. To undertake clinical procedures on neonates, children and adults. JOB DESCRIPTION JOB TITLE: DIRECTORATE: DEPARTMENT: Cardiac Physiologist Adult Care Pathways Cardiology BAND: Band 5 RESPONSIBLE TO: ACCOUNTABLE TO: Principal Cardiac Physiologist Business Manager for

More information

Physiotherapy Assistant Band 3

Physiotherapy Assistant Band 3 Physiotherapy Assistant Band 3 1 JOB DESCRIPTION JOB TITLE: Physiotherapy Assistant BAND: 3 RESPONSIBLE TO: Clinical Lead Physiotherapy and Occupational Therapy KEY RELATIONSHIPS: Internal Line Manager

More information

ROLE DESCRIPTION. Physiotherapy Musculoskeletal Practitioner Telephone Triage Physiotherapist

ROLE DESCRIPTION. Physiotherapy Musculoskeletal Practitioner Telephone Triage Physiotherapist ROLE DESCRIPTION Job Title: Location: Hours of Work: Responsible To: Responsible For: Physiotherapy Musculoskeletal Practitioner Telephone Triage Physiotherapist Longbow Close, Shrewsbury and a GP Practice

More information

Job Description. 40 hours per week - rota system -morning/evening/night shifts including weekend work

Job Description. 40 hours per week - rota system -morning/evening/night shifts including weekend work Job Description Position: Hours of work: Location: Responsible to: Accountable to: Purpose: 40 hours per week - rota system -morning/evening/night shifts including weekend work Team Leader (Registered

More information

Health & Safety Policy

Health & Safety Policy Health & Safety Policy DATE ISSUED: 1 April 2014 DATE TO BE REVIEWED: 1 April 2014 Health & Safety Policy Page 1 of 11 CONTENTS POLICY OVERVIEW 1 Introduction 2 Purpose 3 Who This Policy Applies To 4 Key

More information

Job Description, Ward Clerk

Job Description, Ward Clerk Job Description, Ward Clerk Job Title: Ward Clerk Grade: Band 2 Responsible to: Accountable To: Ward Manger Ward Manger Job Purpose: The post holder will be expected to provide clerical, administrative

More information

OCCUPATIONAL THERAPY JOB DESCRIPTION. Community Mental Health Rehabilitation & Enablement Team (CMHRES)

OCCUPATIONAL THERAPY JOB DESCRIPTION. Community Mental Health Rehabilitation & Enablement Team (CMHRES) OCCUPATIONAL THERAPY JOB DESCRIPTION Job title: Clinical Occupational Therapist Band: 6 Directorate: Service: Adult Mental Health and Learning Disabilities Community Mental Health Rehabilitation & Enablement

More information

ANIMAL WELFARE LEAGUE OF SOUTH AUSTRALIA INC JOB & PERSON SPECIFICATION

ANIMAL WELFARE LEAGUE OF SOUTH AUSTRALIA INC JOB & PERSON SPECIFICATION ANIMAL WELFARE LEAGUE OF SOUTH AUSTRALIA INC JOB & PERSON SPECIFICATION Veterinary Nurse JOB SPECIFICATION POSITION: REPORTS TO: Veterinary Nurse Practice Manager Job Purpose As a member of the Veterinary

More information

Role Profile. CNM II Clinical Facilitator Staff Development Co-Ordinator MedEl Directorate

Role Profile. CNM II Clinical Facilitator Staff Development Co-Ordinator MedEl Directorate Role Profile Role Title Purpose of the Role Department/Directorate Key Reports Grade CNM II Clinical Facilitator Staff Development Co-Ordinator MedEl Directorate The post holder is responsible for leading

More information

JOB DESCRIPTION. Specialist Practitioner of Transfusion for Shrewsbury, Telford and surrounding community hospitals. Grade:- Band 7 Line Manager:-

JOB DESCRIPTION. Specialist Practitioner of Transfusion for Shrewsbury, Telford and surrounding community hospitals. Grade:- Band 7 Line Manager:- JOB DESCRIPTION Job Title:- Specialist Practitioner of for Shrewsbury, Telford and surrounding community hospitals. Grade:- Band 7 Line Manager:- Associate Director of Patient Safety Professionally Accountability

More information

Job Description. Post Title: Community Nursery Nurse. Band: 4. Business Unit: Children & Families. Responsible to: Clinical Service Manager

Job Description. Post Title: Community Nursery Nurse. Band: 4. Business Unit: Children & Families. Responsible to: Clinical Service Manager Post Title: Community Nursery Nurse Band: 4 Business Unit: Children & Families Responsible to: Clinical Service Manager Job Description Accountable to: Head of Children and Families Purpose To support

More information

Diabetes Eye Screener / Photographer Job Description

Diabetes Eye Screener / Photographer Job Description Diabetes Eye Screener / Photographer Job Description Post Title: Band: Directorate: Base: Managerially accountable to: Professional Accountable to: Diabetes Eye Screener / Photographer 4 (Subject to AFC)

More information

Medical Records Clerk Job Description

Medical Records Clerk Job Description Medical Records Clerk Job Description Job Title: Medical Records Clerk Band: 2 Hours: 10 Business Unit: Corporate Department: Medical Records Location: Warrington Responsible to: Medical Records Team Leader

More information

ACCORD GROUP. Personal Assistants. Job description. Appointed in response to growth in delivery

ACCORD GROUP. Personal Assistants. Job description. Appointed in response to growth in delivery ACCORD GROUP Senior Personal Assistant Job description Responsible to: Direct Reports: Numbers of Staff: Internal Key Contacts: Hours: Location: Service Coordinator Personal Assistants Appointed in response

More information

2.0 Base Shrewsbury and Telford Hospital NHS Trust

2.0 Base Shrewsbury and Telford Hospital NHS Trust 1.0 Post Title Healthcare Assistant 2.0 Base Shrewsbury and Telford Hospital NHS Trust 3.0 Department Nursing 5.0 Accountable to Ward Manager 6.0 Post purpose The post holder will provide support and assist

More information

Mansfield District Hospital. Position Description SPEECH PATHOLOGIST. Page 1 of 9

Mansfield District Hospital. Position Description SPEECH PATHOLOGIST. Page 1 of 9 Mansfield District Hospital Position Description SPEECH PATHOLOGIST Page 1 of 9 Mansfield District Hospital VALUES & EXPECTED BEHAVIOURS The Mansfield District Hospital Values & Expected Behaviours are

More information

JOB DESCRIPTION. Lead Clinician for Adult Community Speech and Language Therapy Service

JOB DESCRIPTION. Lead Clinician for Adult Community Speech and Language Therapy Service JOB DESCRIPTION Title of Post: Lead Clinician for Adult Community Speech and Language Therapy Service Band of Post: Band 7 Directorate: Reports to: Accountable to: Initial Base Location: Type of Contract:

More information

JOB DESCRIPTION. And that we: Value each other we all value each other s contribution.

JOB DESCRIPTION. And that we: Value each other we all value each other s contribution. JOB DESCRIPTION Job Title: Health Care Assistant Department: Critical Care & Outreach Reports to: Matron Manager Liaises with: Senior Sisters, Senior Staff Nurses, Support Staff Band: Band 3 JOB SUMMARY

More information

Responsible to: Operational Manager(s) Head of Biomedical Scientist Accountable to: Head of Biomedical Scientist

Responsible to: Operational Manager(s) Head of Biomedical Scientist Accountable to: Head of Biomedical Scientist Job Description Post: Medical Laboratory Assistant Band AFC Band 3 Directorate Of Laboratory Medicine Department: Laboratory Medicine Responsible to: Operational Manager(s) Head of Biomedical Scientist

More information

To embed and deliver the Compton Care clinical strategy to achieve excellence in care and extraordinary care experiences for patients every day.

To embed and deliver the Compton Care clinical strategy to achieve excellence in care and extraordinary care experiences for patients every day. Job Title: Modern Matron Community Services Department: Community Services Directorate Reports to: Accountable to: Director of Nursing & Supportive Care Director of Nursing & Supportive Care Salary: Hours:

More information

EXECUTIVE MEDICAL DIRECTOR JOB DESCRIPTION. Medical Education Leads Clinical Directors (professional leadership) Director of Clinical Audit

EXECUTIVE MEDICAL DIRECTOR JOB DESCRIPTION. Medical Education Leads Clinical Directors (professional leadership) Director of Clinical Audit EXECUTIVE MEDICAL DIRECTOR JOB DESCRIPTION Job Title: Accountable to: Responsible for: Executive Medical Director Chief Executive Director of Research & Development Medical Education Leads Clinical Directors

More information

Substance Misuse Nurse

Substance Misuse Nurse HMP Woodhill, Milton Keynes 1. Main purpose of the role (Salary as advertised) 37.5 hours per week Permanent Westminster Drug Project s (WDP) HMP WOODHILL is an integrated substance misuse service operating

More information

JOB DESCRIPTION Patient Safety, Quality and Clinical Governance Manager

JOB DESCRIPTION Patient Safety, Quality and Clinical Governance Manager JOB DESCRIPTION Patient Safety, Quality and Clinical Governance Manager Job Title: Patient Safety, Quality and Clinical Governance Manager Reports to: Associate Director of Quality and Clinical Governance

More information

PORTSMOUTH HOSPITALS NHS TRUST JOB DESCRIPTION

PORTSMOUTH HOSPITALS NHS TRUST JOB DESCRIPTION Ref No: NP24 PORTSMOUTH HOSPITALS NHS TRUST JOB DESCRIPTION Job Group: Nursing and Midwifery FOR OFFICE USE ONLY Job Title: Health Care Support Worker Directorate/ Division: Generic Existing Grade: Band

More information

Epsom and St Helier University Hospitals NHS Trust JOB DESCRIPTION. Director of Operations (Planned Care)

Epsom and St Helier University Hospitals NHS Trust JOB DESCRIPTION. Director of Operations (Planned Care) Epsom and St Helier University Hospitals NHS Trust JOB DESCRIPTION JOB TITLE ACCOUNTABLE TO GRADE Deputy Director of Operations (Planned Care) Director of Operations (Planned Care) Band 8d JOB PURPOSE

More information

Role Profile. Senior Grade

Role Profile. Senior Grade Role Profile Role Title Purpose of the Role Department/Directorate Reports to Grade Senior Occupational Therapist To provide a quality occupational therapy service to the speciality area of Burns and Plastic

More information

Thank you for your interest in the post of Part-time Receptionist at New Hall Surgery. We enclose the following:

Thank you for your interest in the post of Part-time Receptionist at New Hall Surgery. We enclose the following: Dear Applicant Thank you for your interest in the post of Part-time Receptionist at New Hall Surgery. We enclose the following: 1. New Hall Surgery information about the practice. 2. Job description 3.

More information

Clinic Administrator

Clinic Administrator Date: September 2010 Job Title : Clinic Administrator Pain Management Department : Anaesthetic Department Reporting To : Operations Manager, Theatres, Anaesthesia and SSU. Direct Reports : Nil Functional

More information

JOB DESCRIPTION. Specialist Clinical Psychologist in Adult Mental Health. Assistant Head of Clinical Psychology and Psychological Therapies Service

JOB DESCRIPTION. Specialist Clinical Psychologist in Adult Mental Health. Assistant Head of Clinical Psychology and Psychological Therapies Service JOB DESCRIPTION Title of Post: Band of Post: Directorate: Reports to: Accountable to: Specialist Clinical Psychologist in Adult Mental Health Band 8A Adult Services Consultant Clinical Psychologist Assistant

More information

Clinical Lead. Contract of Employment

Clinical Lead. Contract of Employment JOB DESCRIPTION AND PERSON SPECIFICATION FOR Clinical Lead AGENDA FOR CHANGE BAND Band 7 HOURS AND DURATION As specified in the job advertisement and the Contract of Employment AGENDA FOR CHANGE REF NO

More information

JOB DESCRIPTION Safeguarding Lead

JOB DESCRIPTION Safeguarding Lead JOB DESCRIPTION Safeguarding Lead Job Title: Safeguarding Lead Reports to: Medical Director Location: Key Working Relationships: The post holder will work across Greenbrook sites, their main admin base

More information

HOSPITAL SERVICES DISCHARGE PLANNING NURSE BAND 6 JOB DESCRIPTION

HOSPITAL SERVICES DISCHARGE PLANNING NURSE BAND 6 JOB DESCRIPTION HOSPITAL SERVICES DISCHARGE PLANNING NURSE BAND 6 JOB DESCRIPTION JOB SUMMARY: It is expected that as a result of general training and experience a Band 6 registered nurse is able to lead in the assessment

More information

Skills Passport. Keep this Skills Passport in your Personal & Professional Development File (PPDF)

Skills Passport. Keep this Skills Passport in your Personal & Professional Development File (PPDF) Skills Passport - NURSING BSc (Hons) / M Nurs in Nursing Studies / Registered Nurse Skills Passport Student s Name: Cohort: Guidance Tutor Group: Keep this Skills Passport in your Personal & Professional

More information

General Health and Safety Policy

General Health and Safety Policy General Health and Safety Policy (Reviewed January 2018) Prepared with reference to: Health & Safety at Work Act 1974 Dfe publication Health and safety: advice on legal duties and powers For local authorities,

More information

ST. MARTIN S POSTGRADUATE CENTRE St. Martin s Hospital, Littlebourne Road, Canterbury, Kent

ST. MARTIN S POSTGRADUATE CENTRE St. Martin s Hospital, Littlebourne Road, Canterbury, Kent ST. MARTIN S POSTGRADUATE CENTRE St. Martin s Hospital, Littlebourne Road, Canterbury, Kent 1. JOB DETAILS Job Title: Accountable to: Responsible to: Location: Postgraduate Administrator Director of Medical

More information

Academy Health and Safety Policy 2017/2018

Academy Health and Safety Policy 2017/2018 Academy Health and Safety Policy 2017/2018 Academy Name: Summerhill Academy Implementation Date: September 2017 Version: 1 History of Policy Changes Date Page Change Reason for Change September 2015 October

More information

JOB DESCRIPTION Patient Safety, Quality and Clinical Governance Advisor

JOB DESCRIPTION Patient Safety, Quality and Clinical Governance Advisor JOB DESCRIPTION Patient Safety, Quality and Clinical Governance Advisor Job Title: Patient Safety, Quality and Clinical Governance Advisor Reports to: Associate Director of Quality and Governance Location:

More information

Ward Clerk/Casual Ward Clerk

Ward Clerk/Casual Ward Clerk POSITION DESCRIPTION Ward Clerk/Casual Ward Clerk Position Holder's Name: Position Holder's Signature:... Manager / Supervisor's Name: Manager / Supervisor's Signature:... Date:... Approval Date: 23/07/2007

More information

Providing a phlebotomy service within the pre-assessment and other OPD clinics, and to perform other tests and duties within OPD as required.

Providing a phlebotomy service within the pre-assessment and other OPD clinics, and to perform other tests and duties within OPD as required. JOB DESCRIPTION Title: Location/Base: Dept.: Reporting to: Accountable for: Healthcare Assistant Outpatients Department Outpatients Senior Sister OPD Providing a phlebotomy service within the pre-assessment

More information

This post is exempt from the Rehabilitation of Offenders Act 1974 (as amended in 1986)

This post is exempt from the Rehabilitation of Offenders Act 1974 (as amended in 1986) Job description Post: Support & Well Being Worker Grade: Indicative Grade Scale 5 Responsible to: Support & Wellbeing Hub Coordinator Basic objectives of the post As part of the Support and Well-Being

More information

HEALTH AND SAFETY POLICY

HEALTH AND SAFETY POLICY NHS GREATER GLASGOW AND CLYDE HEALTH AND SAFETY POLICY November 2015 Lead Manager: K. Fleming Head of Health and Safety Responsible Director A. MacPherson Director of Human Resources and Organisational

More information

JOB DESCRIPTION JOB TITLE: ASSISTANT PRACTIONER POST HOLDER: PART 1: JOB PROFILE. Main Purpose of Job

JOB DESCRIPTION JOB TITLE: ASSISTANT PRACTIONER POST HOLDER: PART 1: JOB PROFILE. Main Purpose of Job JOB DESCRIPTION JOB TITLE: ASSISTANT PRACTIONER POST HOLDER: PART 1: JOB PROFILE Main Purpose of Job To work flexibly within the hospice, Hospice to Home (H2H), Practice Education and Physiotherapy teams

More information

JOB DESCRIPTION- DEPUTY NURSERY MANAGER Location: Apley Village Day Nursery Hours: 40 per week

JOB DESCRIPTION- DEPUTY NURSERY MANAGER Location: Apley Village Day Nursery Hours: 40 per week JOB DESCRIPTION- DEPUTY NURSERY MANAGER Location: Apley Village Day Nursery Hours: 40 per week Requirements: A full and relevant Level 3 qualification as defined by the Children s Workforce Development

More information

Role Profile. Duties and responsibilities of the Clinical Placement Coordinator incorporate the following areas:

Role Profile. Duties and responsibilities of the Clinical Placement Coordinator incorporate the following areas: Role Profile Role Title Purpose of the Role Department/Directorate Reports to Key Direct Reports Grade Clinical Placement Co-ordinator The post of Clinical Placement Co-ordinator was established following

More information

JOB DESCRIPTION. Specialist Nurse - Asthma (Paediatrics) Children s Specialist Community Nursing Service (CSCNS)

JOB DESCRIPTION. Specialist Nurse - Asthma (Paediatrics) Children s Specialist Community Nursing Service (CSCNS) JOB DESCRIPTION Job Title: Division/Department: Responsible to: Accountable to: Specialist Nurse - Asthma (Paediatrics) Children s Specialist Community Nursing Service (CSCNS) Shabnam Sharma - General

More information

JOB DESCRIPTION. The hospital has been consistently growing over the past few years, almost doubling since 2008.

JOB DESCRIPTION. The hospital has been consistently growing over the past few years, almost doubling since 2008. JOB DESCRIPTION JOB TITLE: Modern Matron CLINICAL UNIT: Paediatrics BASE: The Portland Hospital for Women and Children MANAGED BY: Children s Services Manager ACCOUNTABLE TO: Chief Nursing Officer HOSPITAL

More information

Contract of Employment

Contract of Employment JOB DESCRIPTION AND PERSON SPECIFICATION FOR Deputy Sister / Deputy Charge Nurse AGENDA FOR CHANGE BAND Band 6 HOURS AND DURATION As specified in the job advertisement and the Contract of Employment AGENDA

More information

Advanced Neonatal Nurse Practitioner Medway NHS Foundation Trust

Advanced Neonatal Nurse Practitioner Medway NHS Foundation Trust Advanced Neonatal Nurse Practitioner Medway NHS Foundation Trust Come and join us at Medway NHS FT Whether you re a porter or a nurse, a pharmacist or a housekeeper, a doctor or an IT expert, you can have

More information

JOB DESCRIPTION. Catering Manager. Catering Supervisor. Pieminister (TTO) Catering Assistants

JOB DESCRIPTION. Catering Manager. Catering Supervisor. Pieminister (TTO) Catering Assistants JOB DESCRIPTION JOB TITLE: SERVICE TEAM / UNIT: Guild Catering REPORTING STRUCTURE: Catering Manager Catering Supervisor Comida Pieminister (TTO) Assistant Catering Manager Grove Diner Catering Assistants

More information

St. John s Hospital Limerick. Job Description

St. John s Hospital Limerick. Job Description St. John s Hospital Limerick Job Description JOB TITLE: REPORTS TO: Director of Nursing Chief Executive Role Summary The Director of Nursing (DON) is part of the Hospital Senior Management Team that manages

More information

JOB DESCRIPTION Paediatric Rapid Assessment Staff Nurse - Urgent Care Centre

JOB DESCRIPTION Paediatric Rapid Assessment Staff Nurse - Urgent Care Centre JOB DESCRIPTION Paediatric Rapid Assessment Staff Nurse - Urgent Care Centre Job Title: Paediatric Rapid Assessment Staff Nurse Reports to: Location: Key Working Relationships: Lead Nurse (Clinically)

More information

Ward Clerk - Acute Assessment Area. The Royal Adelaide Hospital. Adelaide ASO-2

Ward Clerk - Acute Assessment Area. The Royal Adelaide Hospital. Adelaide ASO-2 SA Health Job Pack Job Title Ward Clerk - Acute Assessment Area Job Number 526290 Applications Closing Date 7/2/14 Region / Division Health Service Location Classification Central Adelaide Local Health

More information

Job Description. CNS Clinical Lead

Job Description. CNS Clinical Lead Job Description CNS Clinical Lead POST: BASE: ACCOUNTABLE TO: REPORTS TO: RESPONSIBLE FOR: CNS Clinical Lead St John s Hospice Head of Nursing and Quality Head of Nursing and Quality Community Clinical

More information

JOB DESCRIPTION & PERSON SPECIFICATION. Senior Medical Scientist Cytology Permanent 1.0 WTE

JOB DESCRIPTION & PERSON SPECIFICATION. Senior Medical Scientist Cytology Permanent 1.0 WTE JOB DESCRIPTION & PERSON SPECIFICATION Senior Medical Scientist Cytology Permanent 1.0 WTE PERSON SPECIFICATION Job Title: SENIOR MEDICAL SCIENTIST - CYTOLOGY Department: LABORATORY Report to: CHIEF MEDICAL

More information

JOB DESCRIPTION. Employees should honour the Trust s Core Values by demonstrating appropriate behaviours and encouraging this in others.

JOB DESCRIPTION. Employees should honour the Trust s Core Values by demonstrating appropriate behaviours and encouraging this in others. JOB DESCRIPTION Job Title: Senior Staff Nurse Critical Care Band: 6 Base: Division / Department: Queen Victoria Hospital, East Grinstead Nursing and Quality Hours: Reports to: Accountable to: Ward Matron

More information

Ward Clerk - Shrewsbury

Ward Clerk - Shrewsbury Bicton Heath, Shrewsbury, SY3 8HS Re : Ward Clerk - Shrewsbury Please find attached the following documents:- 1. Job Description 2. Information to Candidates 3. Equal Opportunities Monitoring Form 4. Person

More information

Job Description. Senior Biomedical Scientists & Head and Deputy Head of Department. Head of Department (Biochemistry) & Blood Sciences Manager

Job Description. Senior Biomedical Scientists & Head and Deputy Head of Department. Head of Department (Biochemistry) & Blood Sciences Manager Job Description Job Title: Location: Reporting to: Accountable to: Biomedical Scientist Clinical Biochemistry Northwick Park & Central Middlesex Hospitals Senior Biomedical Scientists & Head and Deputy

More information

JOB DESCRIPTION. Head Nurse for Inpatient Services

JOB DESCRIPTION. Head Nurse for Inpatient Services JOB DESCRIPTION POST: GRADE: ACCOUNTABLE TO: RESPONSIBLE TO: BASE: DBS CHECK: Head Nurse for Inpatient Services Band 8a Chief Executive Officer Director of Clinical Services Helen and Douglas House Enhanced

More information

JOB DESCRIPTION. Director of Facilities. Head of Operations. Nursery Manager. Deputy Manager. Nursery Nurses. Nursery Assistants

JOB DESCRIPTION. Director of Facilities. Head of Operations. Nursery Manager. Deputy Manager. Nursery Nurses. Nursery Assistants JOB DESCRIPTION 1. JOB TITLE: Nursery Nurse 2: HRMS REFERENCE NUMBER: HRMS/13344 3. ROLE CODE: NNCS 4. DEPARTMENT: Facilities Management 5. ORGANISATION CHART: Director of Facilities Head of Operations

More information

JOB DESCRIPTION. Grade/ Band: Band 5. Directorate: As and when Required. Job Purpose

JOB DESCRIPTION. Grade/ Band: Band 5. Directorate: As and when Required. Job Purpose JOB DESCRIPTION Title of Post: Bank Staff Nurse Grade/ Band: Band 5 Directorate: Reports to: Accountable to: Initial Location: Hours: HR Ward / Unit Manager Clinical/Locality Manager Trustwide As and when

More information

SAFETY, HEALTH AND WELLBEING POLICY

SAFETY, HEALTH AND WELLBEING POLICY LEEDS BECKETT UNIVERSITY SAFETY, HEALTH AND WELLBEING POLICY www.leedsbeckett.ac.uk/staff Policy Statement The University is committed to provide a safe and healthy environment for work and study in support

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION Customer Service Representative This position is not considered a children s worker under the Vulnerable Children Act 2014 Position Holder's Name:... Position Holder's Signature:...

More information

Boarding Manager. The Company. Job overview. Head of Welfare and Boarding. Hourly Pay:

Boarding Manager. The Company. Job overview. Head of Welfare and Boarding. Hourly Pay: Job Title: Department: Reports to: Location: Hourly Pay: Boarding Manager Welfare and Boarding Head of Welfare and Boarding CATS College Canterbury The Company CATS College offers a range of high school

More information

Royal Wolverhampton Hospitals NHS Trust. Job Description Haematology

Royal Wolverhampton Hospitals NHS Trust. Job Description Haematology Royal Wolverhampton Hospitals NHS Trust Job Description Haematology Job Title: Grade: A4C Band 3 (Point 7) Directorate: Pathology Department: Haematology Reports to: BMS staff and section senior Professionally

More information

Nurse Practitioner (Telephone Triage)

Nurse Practitioner (Telephone Triage) 1. GENERAL INFORMATION Job Title: Location: Hours of Work: Responsible For: Nurse Practitioner (Telephone Triage) Longbow Varying shift patterns worked on a Four Week Rota Basis Nil 2. JOB SUMMARY The

More information

JOB DESCRIPTION. The post holder will focus on urgent care but may take responsibility for specialist projects and other services when required.

JOB DESCRIPTION. The post holder will focus on urgent care but may take responsibility for specialist projects and other services when required. JOB DESCRIPTION Job Title: Deputy Medical Director Reports to: Medical Director, Urgent Care Location: Across Greenbrook urgent care services. Key Working Relationships: Director of Operations; Director

More information

Senior Catering Assistant Role Profile

Senior Catering Assistant Role Profile Senior Catering Assistant Role Profile Our Caterers provide a vital service in contributing to the well-being of our residents. Whether in independent living, sheltered accommodation or one of our dementia

More information

Job Description. Service Delivery Manager. Nurse Manager. Ward Sister. Staff Nurses

Job Description. Service Delivery Manager. Nurse Manager. Ward Sister. Staff Nurses Job Description Title: Ward Housekeeper Level: Band 1 Accountable to: Responsible to: Nurse Manager Senior Housekeeper Job Purpose The post-holder will assist Nursing staff in the delivery of non-clinical

More information

JOB DESCRIPTION. 1. Post Title SENIOR CARE TEAM LEADER: FAMILY SUPPORT. 2. Grade CHSW Salary Scale Points 32 to 36 inclusive

JOB DESCRIPTION. 1. Post Title SENIOR CARE TEAM LEADER: FAMILY SUPPORT. 2. Grade CHSW Salary Scale Points 32 to 36 inclusive JOB DESCRIPTION 1. Post Title SENIOR CARE TEAM LEADER: FAMILY SUPPORT 2. Grade CHSW Salary Scale Points 32 to 36 inclusive 3. Location As detailed in Contract of Employment 4. Brief overall description

More information

Whanganui Accident and Medical Clinic Practice Manager

Whanganui Accident and Medical Clinic Practice Manager SCHEDULE 1 SCHEDULE 2 POSITION TITLE: RESPONSIBLE TO: www.nzma.org.nz/membership/primary-health-care-meca POSITION DESCRIPTION Casual Receptionist Whanganui Accident and Medical Clinic Practice Manager

More information

Occupational Health and Safety Policy

Occupational Health and Safety Policy Occupational Health and Safety Policy Ratified by the School Board: 15/09/2011 Version: 2.0 (Sept. 2011) Table of Contents 1. Policy... 3 1.1 Background... 3 1.2 Definitions... 3 1.2.1 Employees of Sophia

More information

Deputise and take charge of the given area regularly in the absence of the clinical team leader who has 24 hour accountability and responsibility.

Deputise and take charge of the given area regularly in the absence of the clinical team leader who has 24 hour accountability and responsibility. JOB DESCRIPTION AND Public Health Nurse School Nurse PERSON SPECIFICATION FOR: AGENDA FOR CHANGE BAND: Band 6 HOURS AND DURATION; As specified in the job advertisement and the Contract of Employment AGENDA

More information

First Line Manager Registered Nurse

First Line Manager Registered Nurse First Line Manager Registered Nurse Responsible to: Manager Main Purposes of Role 1. To act as a first line Manager in assisting the Manager and Deputy/Head of Care/Senior Nurse in providing a home for

More information