Community Mental Health Practitioner Level 1 Relief Worker

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1 Community Mental Health Practitioner Level 1 Relief Worker

2 Community Mental Health Practitioner- Relief Worker Position reference Position type Classification Remuneration Area/division/state Effective date Casual Community Mental Health Practitioner (CMHP) Level 1/ per hour, plus 25% casual loading, any applicable penalties, 9.5% superannuation and salary packaging. Mackay/Central Coast Queensland /Queensland July 2017 To provide services to clients, families and carers in line with Mind s Model of Recovery Oriented Practice and according to the values of Mind Australia. The service type is a Step Up Step Down Service (SUSD) which provides recovery oriented services to 6 residential clients. The Mackay SUSD is a 6 bed residential service for adults located in the community of West Mackay. The service is delivered in partnership with Mackay Base Hospital and Health Service. The Mackay Step Up Step Down offers a short term (up to 28 days) recovery focused residential service for people who are either leaving acute mental health care, or who would benefit from 24 hour support to avoid a hospital admission. It enables earlier discharge from hospital by offering a level of social support and clinical care that might be required before returning home. The focus is on recovery, promoting self education and linkages to the community.

3 Provide direct support to individual customers Provide support to families and carers Undertake group work Work with local service providers Housekeeping Work with clinical partners Work with other services in the residential cluster (if applicable) Working in the customer s community Other Work with customers to enable them return to their place of residence and a meaningful life through supporting them in key stages of their recovery: Welcoming and engagement Skill and capacity development Maintenance of natural supports Service exit and on-going self-management support Assist the customer with actioning their individual recovery plan in a range of areas including: Understanding and managing customer s own mental health Developing daily living skills and capacity for self-care Crisis and incident management Addressing stigma and managing issues arising from trauma Managing issues associated with drug and alcohol issues Support to maintain or create meaningful activity through participating in community life, including education and employment and utilising public transport Support family and carer roles through understanding their concerns and the provision of information Work with families and carers at the time of transition back to community Assist with delivery of group work programs that will assist customers to build their skills, focus on their recovery and work towards transitioning back to their natural community Assist the customer with accessing a range of local service providers, in line with their individual recovery plan including: clinical mental health, physical health, education and employment, eligible entitlements and benefits, housing, transport, recreation and social connections Contribute to the day to day operations of the residential service through undertaking a range of housekeeping duties including: Preparing rooms for new residents Washing linen Food shopping and meal preparation Ensuring all communal areas are home-like and welcoming at all times Work within a multidisciplinary team: Supporting recovery oriented practice Supporting clinical interventions Actively participating in team, case and handover meetings Enhancing collaboration with team members Assist the delivery of group workshops and outings with other services that will assist customers to build their skills, focus on their recovery and work towards transitioning back to their natural community Work at other services as required Build an understanding and awareness of risks that are particular to working in the community, including the customer s own home, and respond as appropriate Documents all activities using Mind s ICT system and processes Actively participate, contributing to your team and wider organisational initiatives Undertake relevant training and professional development, including regular supervision. Take personal responsibility for the quality and safety of work undertaken Contribute to service delivery improvements Other duties as delegated

4 Reports directly to the Service Manager Core Requirements Tertiary qualifications (minimum certificate IV) in Mental Health, Psychology, Social Work, Occupational Therapy or other health related field as designated by Mind Current valid Driver s Licence. Current National Police Record Check. Current Blue Card (Employee). Not listed on the Disability Worker Exclusion Scheme list 1 Responsiveness (PA-Res-1) Adapts to changing priorities flexibly, proactively an easily 2 Customer service (RS-Cus-1) Provides consistent, professional, ethical and responsive customer service to customers and stakeholders 3 Communication (RS-Com-1) Communicates clearly, professionally and appropriately 4 Commitment to team (RS-Ctm -1) Actively cooperates and contributes to team discussions with a focus on creating solutions 5 Planning and prioritising (RE-Pap-1) Prioritises individual tasks and priorities in line with broader team goals and monitors progress 6 Safety (BE-Saf-1) Demonstrates commitment to personal safety and the safety of others

5 At different times throughout the year, Mind services need to employ casual and fixed term staff to ensure continuity of service. Cover during these times is provided by staff selected from the Mind list of workers available for relief work. Staff on this list may be asked to work to cover a staff member who is on extended leave, or they may work much shorter periods to cover unexpected short-term vacancies. Shifts may be weekdays or weekends, and could be daytime shifts, evening or sleepover. Relief workers need to be willing to undertake fixed term contracts as well as unplanned shifts. Relief Workers are inducted into the operations of the service in which they are rostered to work. Staff on the Relief Worker Register come from various professional backgrounds. Relief work offers a flexible form of employment to suitably qualified staff who may continue the development of their professional skills and receive workplace support. Relief work can form an initial opportunity for career development within Mind, or it may allow staff who have other responsibilities or interests to continue to work in a field that they find rewarding and fulfilling. Casual work is paid as per Mind s Industrial Agreement (which includes 25% loading). Accrual of leave, salary increments and payments for public holidays not worked will not apply to casual work. Fixed term work is paid as per Mind s Industrial Agreement. Sick leave and annual leave will be accrued. Fixed term workers will be paid for public holidays or substituted days that fall on their usual or rostered days of work. Penalty rates apply for evening and weekend shifts, for both casual and fixed term work. Mind requires a minimum availability of 12 hours or two shifts per week that can be worked on weekdays or weekday sleepover shifts. Appointment is contingent on your name not being listed on the Disability Worker Exclusion Scheme list. Employer superannuation contribution will be paid as legislative required. Other conditions are as per Mind s industrial agreement To learn more about Mind Australia visit mindaustralia.org.au Follow us /MindAustralia You can also watch our Great Minds series of videos by visiting

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