Peek-a-Boo Nursery Day Care of Children 1 Buchan Road Fraserburgh AB43 9UW Telephone:

Size: px
Start display at page:

Download "Peek-a-Boo Nursery Day Care of Children 1 Buchan Road Fraserburgh AB43 9UW Telephone:"

Transcription

1 Peek-a-Boo Nursery Day Care of Children 1 Buchan Road Fraserburgh AB43 9UW Telephone: Inspected by: Liz Adam Type of inspection: Unannounced Inspection completed on: 15 November 2012

2 Contents Page No Summary 3 1 About the service we inspected 5 2 How we inspected this service 7 3 The inspection 11 4 Other information 23 5 Summary of grades 24 6 Inspection and grading history 24 Service provided by: Peek-a-Boo Nursery Service provider number: SP Care service number: CS Contact details for the inspector who inspected this service: Liz Adam Telephone enquiries@careinspectorate.com Peek-a-Boo Nursery, page 2 of 26

3 Summary This report and grades represent our assessment of the quality of the areas of performance which were examined during this inspection. Grades for this care service may change after this inspection following other regulatory activity. For example, if we have to take enforcement action to make the service improve, or if we investigate and agree with a complaint someone makes about the service. We gave the service these grades Quality of Care and Support 5 Very Good Quality of Environment 6 Excellent Quality of Staffing 6 Excellent Quality of Management and Leadership 6 Excellent What the service does well The service offers a warm, inclusive environment for the children and their families. Parental involvement is welcomed and encouraged by the provider and staff and has supported improvements to the service. The staff group were seen to work well as a team and were fully supported by the providers. The building continues to provide a clean, bright and welcoming environment for children. Children's artwork and photographs were displayed to give a good overview of the full range of activities which take place within the nursery. What the service could do better Peek-a-Boo Nursery should continue to maintain and build upon the high quality processes in place to involve families, children and staff in the participation and evaluation of the service. What the service has done since the last inspection There were no Areas for Improvement identified at the last inspection, which was not undertaken by the writer of this report. Peek-a-Boo Nursery, page 3 of 26

4 Conclusion Inspection report continued Peek-a-Boo Nursery continues to offer a high quality and reliable service for families in the local area. The providers, manager and staff work in partnership with parents to ensure forward planning for individual children. Who did this inspection Liz Adam Peek-a-Boo Nursery, page 4 of 26

5 1 About the service we inspected The Care Inspectorate regulates care services in Scotland. Prior to 1 April 2011, this function was carried out by the Care Commission. Information in relation to all care services is available on our website at This service was previously registered with the Care Commission and transferred its registration to the Care Inspectorate on 1 April Requirements and Recommendations If we are concerned about some aspect of a service, or think it needs to do more to improve, we may make a Recommendation or Requirement. - A Recommendation is a statement that sets out actions the care service provider should take to improve or develop the quality of the service based on best practice or the National Care Standards. - A Requirement is a statement which sets out what is required of a care service provider to comply with the Public Services Reform (Scotland) Act 2010 ("the Act") and secondary legislation made under the Act, or a condition of registration. Where there are breaches of Regulations, Orders or conditions, a Requirement may be made. Requirements are legally enforceable at the discretion of the Care Inspectorate. Peek-a-Boo Nursery is situated in a residential area of Fraserburgh and operates from converted premises. The service offers a care service to a maximum of 28 children aged from 2 years to not yet attending primary school. The majority of children attend on a part-time basis, either morning or afternoon sessions. The service has a written statement of aims and objectives which was reviewed in August The aims cover Ethos; Self-evaluation; Curriculum for Excellence; Transition; Staff; and Partnership with Parents. Based on the findings of this inspection this service has been awarded the following grades: Quality of Care and Support - Grade 5 - Very Good Quality of Environment - Grade 6 - Excellent Quality of Staffing - Grade 6 - Excellent Quality of Management and Leadership - Grade 6 - Excellent This report and grades represent our assessment of the quality of the areas of performance which were examined during this inspection. Peek-a-Boo Nursery, page 5 of 26

6 Grades for this care service may change following other regulatory activity. You can find the most up-to-date grades for this service by visiting our website or by calling us on or visiting one of our offices. Peek-a-Boo Nursery, page 6 of 26

7 2 How we inspected this service The level of inspection we carried out In this service we carried out a low intensity inspection. We carry out these inspections when we are satisfied that services are working hard to provide consistently high standards of care. What we did during the inspection We wrote this report following an unannounced inspection undertaken on 15 November between 8.30 am and 5.15 pm and carried out by Liz Adam, Care Inspector. As requested by us the service submitted an annual return and a self assessment form. We provided the service with ten questionnaires for distribution to parents and eight were completed and returned prior to the inspection. In this inspection we gathered evidence from various sources including the relevant sections of policies, procedures, records and other documents, including: - evidence from the service's most recent self assessment - Individual assessments of children who use the service - accident and incident records - health and safety records - questionnaires that had been returned to the Care Inspectorate by parents of children who use the service. We also had discussions with: - the providers - the registered manager and staff - children and parents. We also observed practice, during which there was opportunity to examine the premises and resources. Grading the service against quality themes and statements We inspect and grade elements of care that we call 'quality themes'. For example, one of the quality themes we might look at is 'Quality of care and support'. Under each quality theme are 'quality statements' which describe what a service should be doing well for that theme. We grade how the service performs against the quality themes and statements. Peek-a-Boo Nursery, page 7 of 26

8 Details of what we found are in Section 3: The inspection Inspection Focus Areas (IFAs) In any year we may decide on specific aspects of care to focus on during our inspections. These are extra checks we make on top of all the normal ones we make during inspection. We do this to gather information about the quality of these aspects of care on a national basis. Where we have examined an inspection focus area we will clearly identify it under the relevant quality statement. Fire safety issues We do not regulate fire safety. Local fire and rescue services are responsible for checking services. However, where significant fire safety issues become apparent, we will alert the relevant fire and rescue services so they may consider what action to take. You can find out more about care services' responsibilities for fire safety at Peek-a-Boo Nursery, page 8 of 26

9 The annual return Every year all care services must complete an 'annual return' form to make sure the information we hold is up to date. We also use annual returns to decide how we will inspect the service. Annual Return Received: Yes - Electronic Comments on Self Assessment Every year all care services must complete a 'self assessment' form telling us how their service is performing. We check to make sure this assessment is accurate. The service submitted a self assessment as requested prior to the inspection. This was a comprehensive document giving information over a period of several years. Some advice was given to the provider as to how to make this more manageable. Taking the views of people using the care service into account We observed children in the playrooms and outside in the garden. They were seen to be happy, confident, and familiar with the routines. Older children were happy to tell the writer a little bit about their time in the nursery and invited us to join in their activities. Taking carers' views into account We provided the service with ten questionnaires for random distribution to parents. Eight of these were completed and returned prior to the inspection. All respondents strongly agreed that they were happy with the overall quality of care their child received in the service. They indicated that they were confident about staff skills and experience, and considered that their child would be treated fairly and with respect. A number of the parents had added written comments, and extracts of these are as follows: "Very happy with the nursery. They have been excellent with my son" "Peek-a-Boo Nursery is an excellent provider of childcare. They have made a great effort to get to know my child individually" "My children have always been very happy to go and been well cared for" Peek-a-Boo Nursery, page 9 of 26

10 "As a parent I am very happy with the standards of care and development of my child". Six parents/carers were spoken with during the inspection. As with the completed questionnaires all agreed that the service was very good, their child was very settled and that all staff were approachable. Peek-a-Boo Nursery, page 10 of 26

11 3 The inspection We looked at how the service performs against the following quality themes and statements. Here are the details of what we found. Quality Theme 1: Quality of Care and Support Grade awarded for this theme: 5 - Very Good Statement 1 We ensure that service users and carers participate in assessing and improving the quality of the care and support provided by the service. Service strengths The service continued to have excellent performance in relation to this Statement. Parents/carers were regularly involved in developing the service. A number of parents were spoken with during the inspection and confirmed that they had regular opportunities to give their views on various aspects of the service. All parents considered that all staff were very approachable and knew their child well. We observed that staff knew the children and their individual personalities. The providers encouraged a very open approach which fostered an environment where participation was an integral part of the children's and families' experience of the nursery. Children were encouraged to express themselves and were seen to have the confidence to do so throughout the inspection. Children were involved in routine evaluation of the activities which were on offer. Peek-a-Boo Nursery staff continued to demonstrate their commitment to involving parents in their child's learning and development. Discussions with the providers and staff reinforced the view that they work with "parents as partners", and this was confirmed in a policy document. It was also a core statement in the nursery's website, set up recently to keep parents and others aware of current developments within the nursery. The website had a password protected area accessible for parents only. The nursery had developed a parent council, which provided all parents with an opportunity to be involved in and give feedback about all aspects of the nursery provision. Peek-a-Boo Nursery, page 11 of 26

12 Newsletters were issued regularly and to keep up-to-date with modern technology have now been added to the website. Parents' views on articles within the newsletter were still welcomed and a paper copy reply slip would continue to be issued. This gave parents the opportunity to comment on particular notices or ask for additional information on any of the articles in the newsletter. The reply slip for the current newsletter included a section for the children to give their "questions for the fireman" who was to be making a visit to the nursery. This also allowed parents to see that their child's ideas were welcomed as part of the nursery programme. There was a full range of evidence displayed throughout the nursery, confirming that children's ideas had formed the basis of many of the activities undertaken. The nursery continued to have an "open door policy", which was agreed by parents spoken with during the inspection. Completed Care Inspectorate questionnaires also contained comments such as "the staff are always very welcoming and helpful", and "the girls are all lovely and are very approachable if you have any questions". In addition to the manager and staff, the providers were also regularly on the premises and available to parents. Parents also had the opportunity to request a more formal meeting, and request slips for this were available. Areas for improvement The provider, manager and staff should continue to build on the success of their partnership working with parents and children. Grade awarded for this statement: 6 - Excellent Number of requirements: 0 Number of recommendations: 0 Statement 3 We ensure that service users' health and wellbeing needs are met. Service strengths The service had implemented a comprehensive range of procedures to ensure the children's health and wellbeing needs were met. Staff demonstrated a good understanding of these and spoke confidently about administration of medication, exclusion periods for illness and child protection. A copy of all policies and procedures was available within the Parent Zone to enable parents to read. Information about children's health, allergies and dietary requirements was recorded and regularly reviewed and updated with parents. This allowed staff to plan for the children and meet their individual needs. Peek-a-Boo Nursery, page 12 of 26

13 An infection control policy and procedures were in place and these were available for parents to read. We observed good infection control practice in relation to toileting, nappy changing, snack preparation and cleaning of surfaces. As with other policies the infection control policy was regularly updated by the providers who were pro-active in ensuring up-to-date guidance was given to staff and parents should infection control issues arise. An example of this was the provision of information to staff and parents during an outbreak of hand, foot and mouth disease at the end of This pro-active approach ensured that the outbreak was quickly dealt with and limited the number of children who were infected. Snack time was a social occasion, with a few of the children being involved in the preparation and creating the pictorial menu for the others to see what was on offer. The snacks offered were healthy and included fruit and cereal and a choice of milk or water to drink. Staff were aware of the need to ensure children remained hydrated throughout the session. All children were involved in tooth-brushing after snack in accordance with "Childsmile - improving the oral health of children in Scotland" NHS guidance. Administration of medication forms were completed as necessary and staff had a good understanding of where medication should be stored. All staff understood the need for parents to give comprehensive guidance for the use of asthma inhalers. There were procedures in place for children with specific medical conditions. Discussion with staff, examination of care plans and observation of practice indicated that staff were knowledgeable and provided appropriate levels of care for individual children. Staff were observed providing children with a good level of support when toilet training. They were also following an appropriate procedure for nappy changing of the younger children. Supplies of aprons and gloves were available and staff were observed to be using these appropriately. Discussion with staff and examination of evidence indicated that children had access to outside play on a daily basis. The nursery benefited from an enclosed garden area which provided a safe outdoor play space. As well as outdoor toys, staff advised that other resources could be taken outdoors to extend the children's learning experiences. A number of children attended for longer than the part-time morning sessions. These children brought their own lunches with them, which staff supervised within the playroom. It was noted that all staff had undertaken Food Hygiene training. All children starting at the nursery were encouraged to bring in photographs of important people and events in their life, which were made into a photo-board. Peek-a-Boo Nursery, page 13 of 26

14 These photo-boards were displayed within the quiet room and assisted the settling-in process for individual children. Staff also made use of these if an individual child was unsettled, as a reminder for them about the link between nursery and home. All staff had undertaken in-house training on child protection. All were aware of the nursery's policy and procedure, and confident about their use of this. The policy was written in accordance with the North East of Scotland Child Protection Committee guidelines. Areas for improvement Staff reminded children about the need to wash hands after craft activities and before having snack. To promote independence children used a sink at their height within the playroom. Liquid soap and paper towels were provided. One or two of the youngest children had some difficulty using the soap dispenser. It was also noted that they did not dry their hands fully. The service did have an appropriate handwashing procedure in place and recognition was made of the children who carried out this task well. The provider was asked to ensure that all staff carried out increased monitoring of the youngest children while still promoting their independence. (See Recommendation 1) Grade awarded for this statement: 5 - Very Good Number of requirements: 0 Number of recommendations: 1 Recommendations Inspection report continued 1. The provider should ensure that all staff effectively supervise children's handwashing. This should be done making reference to the "Infection Prevention and Control in Childcare Settings (Day care and Childminding Settings)" guidance published by Health Protection Scotland in March The "Germs - wash your hands of them - children's pack" issued by Health Protection Scotland in 2009 also remains relevant. National Care Standards Early Education and Childcare up to the age of 16: Standard A Safe Environment, and Standard Health and Wellbeing. Peek-a-Boo Nursery, page 14 of 26

15 Quality Theme 2: Quality of Environment Grade awarded for this theme: 6 - Excellent Statement 1 We ensure that service users and carers participate in assessing and improving the quality of the environment within the service. Service strengths Information detailed in Quality Theme 1 Statement 1 is also relevant for this Statement. Areas for improvement Information detailed in Quality Theme 1 Statement 1 is also relevant for this Statement. Grade awarded for this statement: 6 - Excellent Number of requirements: 0 Number of recommendations: 0 Statement 2 We make sure that the environment is safe and service users are protected. Service strengths We observed that the nursery provided a safe, clean and pleasant environment for children. The building was well maintained both in terms of fabric and resources. There was information about the nursery and events in the local community displayed in the vestibule and in the parent zone in the main entrance hallway. The entrance was secure and a buzzer system was in place on the front door. Parents and visitors were given access to the building by staff and visitors were asked to sign the visitors' book when entering and leaving the nursery. There were risk assessments in place for all areas of the building and the garden. Staff spoken with understood their responsibility in ensuring that risk assessment was an ongoing process and the need to make daily checks on the playrooms and garden. Specific activities such as a recent visit to Fraserburgh beach were subject to a specific risk assessment being completed. Peek-a-Boo Nursery, page 15 of 26

16 There was a procedure for recording any accidents, which required a parental signature when the child was collected. Parents were also provided with a copy of the accident information. Although it was noted that there had been very few accidents, a monitoring system had been established. This would identify whether accidents were related to particular activities or resources. Recording formats for the cleaning and maintenance of toys and equipment were in place. All toys and resources were observed to be clean and in good condition. Staff understood the need to remove broken items and to report any faults to the providers. A member of staff was based in the central hallway when children were being collected. This was to ensure that they were handed over to an appropriate adult and that relevant information about their time at nursery was passed on. Door handles were above child height, ensuring that children could not leave the nursery unaccompanied. The front door was kept locked during opening times. Similarly, the garden gate had two closing mechanisms to ensure child safety. There was also a reminder to parents to ensure that they closed the gate behind them as they left. During the inspection, staff were observed being vigilant in ensuring children's safety both inside and outside the building. The playroom had attractive displays on the walls which included current topics and examples of the children's work. The information detailed in Quality Theme 1 Statement 3 in respect of infection control and child protection was also relevant to this Statement. Areas for improvement The provider and staff were encouraged to maintain the current very good practice in this area. Grade awarded for this statement: 6 - Excellent Number of requirements: 0 Number of recommendations: 0 Inspection report continued Peek-a-Boo Nursery, page 16 of 26

17 Quality Theme 3: Quality of Staffing Grade awarded for this theme: 6 - Excellent Statement 1 We ensure that service users and carers participate in assessing and improving the quality of staffing in the service. Service strengths Information detailed in Quality Theme 1 Statement 1 is also relevant for this Statement. A questionnaire was provided to parents following their child's induction period which asked them to comment on the quality of staffing and management at the nursery. There were specific questions about policies and procedures, the child's key-worker and the approachability of the management team. The service had had an established staff group for several years. Despite this, the providers had sought parents views on what qualities they would look for in a new staff member. As a result of this the person specification had been amended to incorporate some of the parent suggestions. Areas for improvement Information detailed in Quality Theme 1 Statement 1 is also relevant for this Statement. Grade awarded for this statement: 6 - Excellent Number of recommendations: 0 Number of requirements: 0 Statement 3 We have a professional, trained and motivated workforce which operates to National Care Standards, legislation and best practice. Service strengths From observation of practice, discussions with staff and documentary evidence, we found that staff were professional, trained and motivated. The four members of staff who were counted in the adult:child ratios held relevant childcare qualifications. These staff and one of the providers were registered with the Peek-a-Boo Nursery, page 17 of 26

18 Scottish Social Services Council. All four staff held first aid certificates, and had undertaken food hygiene training and child protection training. Additional training courses identified at annual appraisal or to meet the needs of individual children were accessed as and when necessary. Another member of staff was undertaking SVQ Level 3 training but was not included in the adult:child ratios. In addition, the provider offered training places to students studying for childcare qualifications at either Aberdeen or Banff and Buchan College. Records of training undertaken were maintained by the providers and certificates were displayed. The staff were observed to work well as a team and spoke about the level of support offered by the provider. All commented on the providers' "open door policy" and were confident about raising concerns, training needs or other issues with them. As already stated, an annual appraisal scheme was in place and staff were invited to complete a pre-appraisal form. The manager had also sought information from parents to inform the appraisal process. Most recently, she had introduced an element of peer appraisal giving staff the opportunity to comment on each other's performance. This had worked well and was thought to be in view of the longestablished relationships which the staff had with each other. Monitoring of staff practice was undertaken on a regular basis. Staff acknowledged that they were given feedback and any concerns noted were acted upon, either through the identification of additional training or updating of policies and procedures. Discussion with staff and examination of evidence confirmed that monthly staff meetings were held. The agenda was displayed the week before, and staff were invited to add information to this for discussion at the meeting. There was a staff photo board at the entrance to the nursery and staff photos were also displayed on the website. Observation of practice indicated that staff treated children and parents with respect. Staff were warm and caring toward the children, ensuring that their day-to-day needs were met. Staff were seen engaging with the parents, informing them of the activities the children had experienced during the session. Staff used positive and encouraging language, reassuring the children when required. The nursery offered planned appointments to allow parents to discuss their child's progress with the staff responsible for their care. Parents were asked to provide Peek-a-Boo Nursery, page 18 of 26

19 written comment about the information they received at the meeting. Examples viewed indicated that parents also took the opportunity to comment in more general terms about the nursery. The providers advised that all information provided by parents about staff members was used to inform the appraisal process. Areas for improvement The provider, manager and staff were encouraged to maintain the current very good practice in this area. Grade awarded for this statement: 6 - Excellent Number of requirements: 0 Number of recommendations: 0 Inspection report continued Peek-a-Boo Nursery, page 19 of 26

20 Quality Theme 4: Quality of Management and Leadership Grade awarded for this theme: 6 - Excellent Statement 1 We ensure that service users and carers participate in assessing and improving the quality of the management and leadership of the service. Service strengths Information detailed in Quality Theme 1 Statement 1 is also relevant for this Statement. Areas for improvement Information detailed in Quality Theme 1 Statement 1 is also relevant for this Statement. Grade awarded for this statement: 6 - Excellent Number of requirements: 0 Number of recommendations: 0 Statement 4 We use quality assurance systems and processes which involve service users, carers, staff and stakeholders to assess the quality of service we provide Service strengths A number of quality assurance procedures were in place. Monitoring of staff practice on both a monthly and termly basis was carried out by the provider who held an appropriate childcare qualification. There was a specific focus for each monitoring visit and staff were given feedback and, if appropriate, areas for development identified. Staff appraisals were undertaken on an annual basis with each member of staff completing a pre-appraisal form. The manager had also asked staff to appraise each other and also used information from parents when carrying out the individual staff member's appraisal. Although staff could speak to the providers about training needs throughout the year the appraisal was used to identify any additional training needs. Peek-a-Boo Nursery, page 20 of 26

21 Training records were maintained, and identified when refresher training for core skills such as child protection, first aid or infection control were required for individual members of staff. The providers had an annual development plan, and this was regularly reviewed to ensure that targets identified were achieved. The improvement/development plan for covered five areas: Self assessment, Celebrating achievements; Integrating children's ideas, thoughts and interests; Becoming Green; and Parental Involvement. Comments from parents at a recent open-day included "How is my child learning?", "How is the learning delivered?" and "How will staff match learning opportunities to my child's individual needs?" These comments had led to the improvement area about the integration of children's ideas, thoughts and interests. The providers advised that parents were welcome to view the progress of the improvement plan at any time. The nursery was a partner provider for pre-school education with Aberdeenshire Council. As such, visits were made to the nursery on a regular basis by the Council's Development Worker and Early Years Coordinating Teacher. Information provided from these visits was also used for ongoing quality assurance purposes. The feedback from parents and was also reviewed as part of the quality assurance process, and changes made to the service if appropriate. Staff were also involved in the quality assurance processes. One suggestion which had recently been implemented was the "home jotter" for children in the pre-school section of the nursery. This gave parents a weekly overview of the child's activities and achievements. The aims, policies and procedures of the nursery were subject to regular review to ensure that they complied with current legislation or best practice guidance. The provider had established a parent council and regular meetings of this group were held. All parents were welcome to attend the meetings with the providers welcoming their ideas and input to enhance the work of the nursery. A recent innovation had been the establishment of a website for the nursery. There were two parts of the site one which was public facing; the other a members gallery which could only be accessed by parents using a recognised username and password. The website was being developed as a result of parents keen to be kept up-to-date with events in the nursery. The provider who took charge of administration advised that she had introduced a bulletin board on the website which was kept up-to-date. Parents who completed the Care Inspectorate questionnaire confirmed that they were regularly asked for their ideas and feedback. Peek-a-Boo Nursery, page 21 of 26

22 Areas for improvement The provider, manager and staff were encouraged to maintain the current very good progress in this area. Grade awarded for this statement: 6 - Excellent Number of requirements: 0 Number of recommendations: 0 Inspection report continued Peek-a-Boo Nursery, page 22 of 26

23 4 Other information Complaints No complaints have been upheld, or partially upheld, since the last inspection. Enforcements We have taken no enforcement action against this care service since the last inspection. Additional Information Action Plan Failure to submit an appropriate action plan within the required timescale, including any agreed extension, where requirements and recommendations have been made, will result in SCSWIS re-grading the Quality Statement within the Management and Leadership Theme as unsatisfactory (1). This will result in the Quality Theme for Management and Leadership being re-graded as Unsatisfactory (1). Peek-a-Boo Nursery, page 23 of 26

24 5 Summary of grades Quality of Care and Support Very Good Statement 1 Statement Excellent 5 - Very Good Quality of Environment Excellent Statement 1 Statement Excellent 6 - Excellent Quality of Staffing Excellent Statement 1 Statement Excellent 6 - Excellent Quality of Management and Leadership Excellent Statement 1 Statement Excellent 6 - Excellent 6 Inspection and grading history Date Type Gradings 20 Jan 2011 Unannounced Care and support 6 - Excellent Environment Not Assessed Staffing Not Assessed Management and Leadership Not Assessed 2 Dec 2009 Unannounced Care and support 5 - Very Good Environment Not Assessed Staffing 5 - Very Good Management and Leadership Not Assessed 16 Mar 2009 Unannounced Care and support 5 - Very Good Environment 5 - Very Good Staffing 5 - Very Good Management and Leadership 5 - Very Good Peek-a-Boo Nursery, page 24 of 26

25 All inspections and grades before 1 April 2011 are those reported by the former regulator of care services, the Care Commission. Peek-a-Boo Nursery, page 25 of 26

26 To find out more about our inspections and inspection reports Read our leaflet 'How we inspect'. You can download it from our website or ask us to send you a copy by telephoning us on This inspection report is published by the Care Inspectorate. You can get more copies of this report and others by downloading it from our website: or by telephoning Translations and alternative formats This inspection report is available in other languages and formats on request. Telephone: enquiries@careinspectorate.com Web: Peek-a-Boo Nursery, page 26 of 26

Hillwood Primary School Nursery Day Care of Children Station Road Ratho Station Newbridge EH28 8PT Telephone:

Hillwood Primary School Nursery Day Care of Children Station Road Ratho Station Newbridge EH28 8PT Telephone: Hillwood Primary School Nursery Day Care of Children Station Road Ratho Station Newbridge EH28 8PT Telephone: 0131 333 1210 Inspected by: Alison Precup Type of inspection: Unannounced Inspection completed

More information

No Limits Caithness Day Care of Children Bank Row Wick KW1 5EY

No Limits Caithness Day Care of Children Bank Row Wick KW1 5EY No Limits Caithness Day Care of Children Bank Row Wick KW1 5EY Inspected by: Kara Doonan Type of inspection: Unannounced Inspection completed on: 1 August 2013 Contents Page No Summary 3 1 About the service

More information

Lainshaw Primary School Nursery Class Day Care of Children Kilwinning Road Stewarton Kilmarnock KA3 3DL Telephone:

Lainshaw Primary School Nursery Class Day Care of Children Kilwinning Road Stewarton Kilmarnock KA3 3DL Telephone: Lainshaw Primary School Nursery Class Day Care of Children Kilwinning Road Stewarton Kilmarnock KA3 3DL Telephone: 01560 483653 Inspected by: Carole Thomson Type of inspection: Unannounced Inspection completed

More information

Cowdenbeath Primary School Nursery Day Care of Children 45 Broad Street Cowdenbeath KY4 8JP Telephone:

Cowdenbeath Primary School Nursery Day Care of Children 45 Broad Street Cowdenbeath KY4 8JP Telephone: Cowdenbeath Primary School Nursery Day Care of Children 45 Broad Street Cowdenbeath KY4 8JP Telephone: 01383 602449 Inspected by: Seonaid Lowe Linda Wood Type of inspection: Unannounced Inspection completed

More information

Buddies Out of School Care Day Care of Children Budhill Family Learning Centre Hallhill Road Budhill Glasgow G32 0PR Telephone:

Buddies Out of School Care Day Care of Children Budhill Family Learning Centre Hallhill Road Budhill Glasgow G32 0PR Telephone: Buddies Out of School Care Day Care of Children Budhill Family Learning Centre Hallhill Road Budhill Glasgow G32 0PR Telephone: 0141 774 3311 Inspected by: Karen Irvine Type of inspection: Unannounced

More information

South Morningside After School Care Club Day Care of Children South Morningside Primary School 116 Comiston Road Edinburgh EH10 5QN Telephone: 0131

South Morningside After School Care Club Day Care of Children South Morningside Primary School 116 Comiston Road Edinburgh EH10 5QN Telephone: 0131 South Morningside After School Care Club Day Care of Children South Morningside Primary School 116 Comiston Road Edinburgh EH10 5QN Telephone: 0131 447 6800 Inspected by: Nancy Wyse Type of inspection:

More information

Celtic Cross Nursery Day Care of Children 56 Station Road Banchory AB31 5YJ Telephone:

Celtic Cross Nursery Day Care of Children 56 Station Road Banchory AB31 5YJ Telephone: Celtic Cross Nursery Day Care of Children 56 Station Road Banchory AB31 5YJ Telephone: 01330 824744 Type of inspection: Unannounced Inspection completed on: 22 August 2014 Contents Page No Summary 3 1

More information

C.A.S.P.E.R. Day Care of Children Cults Primary School Community Education Centre Earlswell Road Aberdeen AB15 9RG Telephone:

C.A.S.P.E.R. Day Care of Children Cults Primary School Community Education Centre Earlswell Road Aberdeen AB15 9RG Telephone: C.A.S.P.E.R. Day Care of Children Cults Primary School Community Education Centre Earlswell Road Aberdeen AB15 9RG Telephone: 01224 868858 Inspected by: Fiona Thompson James West Type of inspection: Unannounced

More information

Seaton Grove Care Home Service Adults Seaton Road Arbroath DD11 5DT Telephone:

Seaton Grove Care Home Service Adults Seaton Road Arbroath DD11 5DT Telephone: Seaton Grove Care Home Service Adults Seaton Road Arbroath DD11 5DT Telephone: 01241 873733 Inspected by: Timothy Taylor Type of inspection: Unannounced Inspection completed on: 18 September 2012 Contents

More information

Banff Day Services Support Service Without Care at Home Colleonard Road Banff AB45 1DZ Telephone:

Banff Day Services Support Service Without Care at Home Colleonard Road Banff AB45 1DZ Telephone: Banff Day Services Support Service Without Care at Home Colleonard Road Banff AB45 1DZ Telephone: 01261 818281 Inspected by: Paul Whitehouse Type of inspection: Unannounced Inspection completed on: 9 January

More information

Shawhead Family Learning Centre Day Care of Children Berwick Place Shawhead Coatbridge ML5 4NQ Telephone:

Shawhead Family Learning Centre Day Care of Children Berwick Place Shawhead Coatbridge ML5 4NQ Telephone: Shawhead Family Learning Centre Day Care of Children Berwick Place Shawhead Coatbridge ML5 4NQ Telephone: 01236 632076 Type of inspection: Unannounced Inspection completed on: 13 November 2014 Contents

More information

Stepping Stones Nursery - Edinburgh Day Care of Children 1a Chalmers Crescent Edinburgh EH9 1TW Telephone:

Stepping Stones Nursery - Edinburgh Day Care of Children 1a Chalmers Crescent Edinburgh EH9 1TW Telephone: Stepping Stones Nursery - Edinburgh Day Care of Children 1a Chalmers Crescent Edinburgh EH9 1TW Telephone: 0131 668 4249 Inspected by: Joanne Shaw Type of inspection: Unannounced Inspection completed on:

More information

Barnardo's - Melbourne House Holiday Activity Programme Day Care of Children Melbourne House 94 Mid Street Bathgate EH48 1QF

Barnardo's - Melbourne House Holiday Activity Programme Day Care of Children Melbourne House 94 Mid Street Bathgate EH48 1QF Barnardo's - Melbourne House Holiday Activity Programme Day Care of Children Melbourne House 94 Mid Street Bathgate EH48 1QF Type of inspection: Unannounced Inspection completed on: 18 September 2014 Contents

More information

Shaw Community Services - Edinburgh Support Service Care at Home Unit 5 Newington Business Centre Dalkeith Road Mews Edinburgh EH16 5DU Telephone:

Shaw Community Services - Edinburgh Support Service Care at Home Unit 5 Newington Business Centre Dalkeith Road Mews Edinburgh EH16 5DU Telephone: Shaw Community Services - Edinburgh Support Service Care at Home Unit 5 Newington Business Centre Dalkeith Road Mews Edinburgh EH16 5DU Telephone: 01316629226 Inspected by: David Todd Type of inspection:

More information

Support Work - Inverness Community Mental Health Service Housing Support Service Inverness Community Mental Health Service The Corbett Centre

Support Work - Inverness Community Mental Health Service Housing Support Service Inverness Community Mental Health Service The Corbett Centre Support Work - Inverness Community Mental Health Service Housing Support Service Inverness Community Mental Health Service The Corbett Centre Coronation Park Inverness IV3 8AD Inspected by: Lindsey McWhirter

More information

Allied Healthcare (Elgin) - Housing Support Service Housing Support Service Unit 3 Southfield Drive Glassgreen Elgin IV30 6GR Telephone:

Allied Healthcare (Elgin) - Housing Support Service Housing Support Service Unit 3 Southfield Drive Glassgreen Elgin IV30 6GR Telephone: Allied Healthcare (Elgin) - Housing Support Service Housing Support Service Unit 3 Southfield Drive Glassgreen Elgin IV30 6GR Telephone: 01343 550074 Inspected by: Elano Ross Type of inspection: Unannounced

More information

Aberdeen Supported Living Services Housing Support Service 701 King Street Aberdeen AB24 1SD Telephone:

Aberdeen Supported Living Services Housing Support Service 701 King Street Aberdeen AB24 1SD Telephone: Aberdeen Supported Living Services Housing Support Service 701 King Street Aberdeen AB24 1SD Telephone: 01224 701305 Inspected by: Brendan McCabe Type of inspection: Unannounced Inspection completed on:

More information

Connect 2 Out of School Care (Haghill) Day Care of Children Haghill Park Primary School 415 Cumbernauld Road Glasgow G31 3LS Telephone:

Connect 2 Out of School Care (Haghill) Day Care of Children Haghill Park Primary School 415 Cumbernauld Road Glasgow G31 3LS Telephone: Connect 2 Out of School Care (Haghill) Day Care of Children Haghill Park Primary School 415 Cumbernauld Road Glasgow G31 3LS Telephone: 0141 550 4999 Type of inspection: Unannounced Inspection completed

More information

New Trinity Centre Support Service Care at Home 7a Loaning Road Edinburgh EH7 6JE Telephone:

New Trinity Centre Support Service Care at Home 7a Loaning Road Edinburgh EH7 6JE Telephone: New Trinity Centre Support Service Care at Home 7a Loaning Road Edinburgh EH7 6JE Telephone: 0131 661 1212 Inspected by: Stephen Ball Grant Dugdale Type of inspection: Unannounced Inspection completed

More information

West Lothian Council - Housing & Building Services Housing Support Service West Lothian Council West Lothian Civic Centre Howden South Road

West Lothian Council - Housing & Building Services Housing Support Service West Lothian Council West Lothian Civic Centre Howden South Road West Lothian Council - Housing & Building Services Housing Support Service West Lothian Council West Lothian Civic Centre Howden South Road Livingston EH54 6FF Telephone: 01506 281355 Type of inspection:

More information

Daniel House Care Home Service Adults 243 Nithsdale Road Pollokshields Glasgow G41 5AQ Telephone:

Daniel House Care Home Service Adults 243 Nithsdale Road Pollokshields Glasgow G41 5AQ Telephone: Daniel House Care Home Service Adults 243 Nithsdale Road Pollokshields Glasgow G41 5AQ Telephone: 0141 427 0761 Type of inspection: Unannounced Inspection completed on: 31 July 2014 Contents Page No Summary

More information

Little Flowers Nursery Ltd Day Care of Children 46 Glebe Street Renfrew PA4 8UA

Little Flowers Nursery Ltd Day Care of Children 46 Glebe Street Renfrew PA4 8UA Little Flowers Nursery Ltd Day Care of Children 46 Glebe Street Renfrew PA4 8UA Inspected by: Maggie West Type of inspection: Unannounced Inspection completed on: 23 June 2011 46 Glebe Street Renfrew PA4

More information

Simpson Playhouse Day Care of Children 18 Cameron Street Stonehaven AB39 2HS Telephone:

Simpson Playhouse Day Care of Children 18 Cameron Street Stonehaven AB39 2HS Telephone: Simpson Playhouse Day Care of Children 18 Cameron Street Stonehaven AB39 2HS Telephone: 01569 766655 Inspected by: Frances Smith Type of inspection: Unannounced Inspection completed on: 13 August 2013

More information

Aden House (Care Home) Care Home Service Adults 5 Annfield Road Inverness IV2 3HX Telephone:

Aden House (Care Home) Care Home Service Adults 5 Annfield Road Inverness IV2 3HX Telephone: Aden House (Care Home) Care Home Service Adults 5 Annfield Road Inverness IV2 3HX Telephone: 01463 234667 Inspected by: Shona Smith Type of inspection: Unannounced Inspection completed on: 21 March 2014

More information

ASA International Nurse Agency 6 Coates Crescent Edinburgh EH3 7AL

ASA International Nurse Agency 6 Coates Crescent Edinburgh EH3 7AL ASA International Nurse Agency 6 Coates Crescent Edinburgh EH3 7AL Inspected by: Aileen Scobie Type of inspection: Unannounced Inspection completed on: 18 December 2013 Contents Page No Summary 3 1 About

More information

Home is Best Ltd Housing Support Service 20 Ballewan Crescent Blanefield Glasgow G63 9HW

Home is Best Ltd Housing Support Service 20 Ballewan Crescent Blanefield Glasgow G63 9HW Home is Best Ltd Housing Support Service 20 Ballewan Crescent Blanefield Glasgow G63 9HW Type of inspection: Unannounced Inspection completed on: 29 July 2014 Contents Page No Summary 3 1 About the service

More information

Grants Bank Care Home Service Adults Pilmuir Street Dunfermline KY12 0NH Telephone:

Grants Bank Care Home Service Adults Pilmuir Street Dunfermline KY12 0NH Telephone: Grants Bank Care Home Service Adults Pilmuir Street Dunfermline KY12 0NH Telephone: 01383 620905 Inspected by: Marion Ash Type of inspection: Unannounced Inspection completed on: 5 November 2013 Contents

More information

Ark Perth & Arbroath Housing Support and Care at Home Housing Support Service The Gateway North Methven Street Perth PH1 5PP Telephone:

Ark Perth & Arbroath Housing Support and Care at Home Housing Support Service The Gateway North Methven Street Perth PH1 5PP Telephone: Ark Perth & Arbroath Housing Support and Care at Home Housing Support Service The Gateway North Methven Street Perth PH1 5PP Telephone: 01738 446848 Inspected by: Averil Blair Type of inspection: Unannounced

More information

Dawson Court Very Sheltered Housing Housing Support Service Victoria Terrace Turriff AB53 4FP

Dawson Court Very Sheltered Housing Housing Support Service Victoria Terrace Turriff AB53 4FP Dawson Court Very Sheltered Housing Housing Support Service Victoria Terrace Turriff AB53 4FP Type of inspection: Announced (Short Notice) Inspection completed on: 16 March 2015 Contents Page No Summary

More information

CAIR Scotland Care Home Service Care Home Service Children and Young People CAIR Scotland Intensive Support Service 27 Glenclova Terrace Forfar DD8

CAIR Scotland Care Home Service Care Home Service Children and Young People CAIR Scotland Intensive Support Service 27 Glenclova Terrace Forfar DD8 CAIR Scotland Care Home Service Care Home Service Children and Young People CAIR Scotland Intensive Support Service 27 Glenclova Terrace Forfar DD8 1NR Inspected by: Linda Paterson Type of inspection:

More information

Glenlivet Gardens Care Home Care Home Service Adults Glenlivet Place Darnley Glasgow G53 7LA

Glenlivet Gardens Care Home Care Home Service Adults Glenlivet Place Darnley Glasgow G53 7LA Glenlivet Gardens Care Home Care Home Service Adults Glenlivet Place Darnley Glasgow G53 7LA Type of inspection: Unannounced Inspection completed on: 29 September 2014 Contents Page No Summary 3 1 About

More information

Community Alarm Service Housing Support Service Merrystone Care Base 10 Blairhill Street Coatbridge ML5 1PG Telephone:

Community Alarm Service Housing Support Service Merrystone Care Base 10 Blairhill Street Coatbridge ML5 1PG Telephone: Community Alarm Service Housing Support Service Merrystone Care Base 10 Blairhill Street Coatbridge ML5 1PG Telephone: 01236 622400 Inspected by: Ann Marie Hawthorne Type of inspection: Announced (Short

More information

Teen Challenge UK - North East Scotland Housing Support Service Sunnybrae Woodhead Fyvie Turriff AB53 8LS Telephone:

Teen Challenge UK - North East Scotland Housing Support Service Sunnybrae Woodhead Fyvie Turriff AB53 8LS Telephone: Teen Challenge UK - North East Scotland Housing Support Service Sunnybrae Woodhead Fyvie Turriff AB53 8LS Telephone: 01651 891627 Inspected by: Mark Causer Type of inspection: Unannounced Inspection completed

More information

Mid Gavin Nursery & OSC Day Care of Children Mid Gavin Lodge Beith Road Howwood Johnstone PA9 1DL

Mid Gavin Nursery & OSC Day Care of Children Mid Gavin Lodge Beith Road Howwood Johnstone PA9 1DL Mid Gavin Nursery & OSC Day Care of Children Mid Gavin Lodge Beith Road Howwood Johnstone PA9 1DL Inspected by: Kirsty Ryan Mary Crocker Type of inspection: Unannounced Inspection completed on: 14 August

More information

Sense Scotland Respite and Short Breaks Service Care Home Service Adults 5 Fleuchar Street Dundee DD2 2LQ Telephone:

Sense Scotland Respite and Short Breaks Service Care Home Service Adults 5 Fleuchar Street Dundee DD2 2LQ Telephone: Sense Scotland Respite and Short Breaks Service Care Home Service Adults 5 Fleuchar Street Dundee DD2 2LQ Telephone: 01382 642082 Inspected by: Susan White Type of inspection: Unannounced Inspection completed

More information

The Richmond Fellowship Scotland - Scottish Borders Housing Support Service Units 19 & 20 Tweed Horizons Newtown St. Boswells Melrose TD6 0SG

The Richmond Fellowship Scotland - Scottish Borders Housing Support Service Units 19 & 20 Tweed Horizons Newtown St. Boswells Melrose TD6 0SG The Richmond Fellowship Scotland - Scottish Borders Housing Support Service Units 19 & 20 Tweed Horizons Newtown St. Boswells Melrose TD6 0SG Inspected by: Dave Hutchinson Type of inspection: Unannounced

More information

Gladstone Childcare Ltd - Ragfield House Care Home Service Children and Young People Ragfield Nr Crail Anstruther KY10 3XG Telephone:

Gladstone Childcare Ltd - Ragfield House Care Home Service Children and Young People Ragfield Nr Crail Anstruther KY10 3XG Telephone: Gladstone Childcare Ltd - Ragfield House Care Home Service Children and Young People Ragfield Nr Crail Anstruther KY10 3XG Telephone: 07824 347744 Inspected by: Donna Borek Type of inspection: Unannounced

More information

Peacock Nursing Home Care Home Service Adults Garden Place Eliburn Livingston EH54 6RA Telephone:

Peacock Nursing Home Care Home Service Adults Garden Place Eliburn Livingston EH54 6RA Telephone: Peacock Nursing Home Care Home Service Adults Garden Place Eliburn Livingston EH54 6RA Telephone: 01506 417 464 Inspected by: William Morrison Type of inspection: Unannounced Inspection completed on: 29

More information

Homecare by Hera Limited Housing Support Service 201a Whitletts Road Glenmuir Square Ayr KA8 0JZ

Homecare by Hera Limited Housing Support Service 201a Whitletts Road Glenmuir Square Ayr KA8 0JZ Homecare by Hera Limited Housing Support Service 201a Whitletts Road Glenmuir Square Ayr KA8 0JZ Inspected by: Mala Thomson N/A Type of inspection: Unannounced Inspection completed on: 4 March 2014 Contents

More information

GCC SWS Homelessness Emergency/ Assessment Centre (3) Housing Support Service Clyde Place Assessment Centre 38 Clyde Place Glasgow G5 8AQ

GCC SWS Homelessness Emergency/ Assessment Centre (3) Housing Support Service Clyde Place Assessment Centre 38 Clyde Place Glasgow G5 8AQ GCC SWS Homelessness Emergency/ Assessment Centre (3) Housing Support Service Clyde Place Assessment Centre 38 Clyde Place Glasgow G5 8AQ Type of inspection: Unannounced Inspection completed on: 26 November

More information

The Castings Hostel Housing Support Service 14 Castings Avenue Falkirk FK2 7BJ Telephone:

The Castings Hostel Housing Support Service 14 Castings Avenue Falkirk FK2 7BJ Telephone: The Castings Hostel Housing Support Service 14 Castings Avenue Falkirk FK2 7BJ Telephone: 01324 501908 Inspected by: Jane Lynch Type of inspection: Unannounced Inspection completed on: 24 December 2012

More information

Davislea Home For The Elderly Care Home Service Adults 100 Mallaig Road Drumoyne Glasgow G51 4PE Telephone:

Davislea Home For The Elderly Care Home Service Adults 100 Mallaig Road Drumoyne Glasgow G51 4PE Telephone: Davislea Home For The Elderly Care Home Service Adults 100 Mallaig Road Drumoyne Glasgow G51 4PE Telephone: 0141 276 0753 Type of inspection: Unannounced Inspection completed on: 27 February 2015 Contents

More information

Waterstone Farm Care Home Service Children and Young People Waterstone Farm Ecclesmachan Broxburn EH52 6NE

Waterstone Farm Care Home Service Children and Young People Waterstone Farm Ecclesmachan Broxburn EH52 6NE Waterstone Farm Care Home Service Children and Young People Waterstone Farm Ecclesmachan Broxburn EH52 6NE Type of inspection: Unannounced Inspection completed on: 14 January 2015 Contents Page No Summary

More information

Barony Housing Support Service - Edinburgh Housing Support Service 101 High Riggs Tollcross Edinburgh EH3 9RP

Barony Housing Support Service - Edinburgh Housing Support Service 101 High Riggs Tollcross Edinburgh EH3 9RP Barony Housing Support Service - Edinburgh Housing Support Service 101 High Riggs Tollcross Edinburgh EH3 9RP Inspected by: Stephen Ball Type of inspection: Unannounced Inspection completed on: 6 March

More information

Kirkcaldy North Primary School Nursery Day Care of Children Nile Street Kirkcaldy KY2 5AY Telephone:

Kirkcaldy North Primary School Nursery Day Care of Children Nile Street Kirkcaldy KY2 5AY Telephone: Kirkcaldy North Primary School Nursery Day Care of Children Nile Street Kirkcaldy KY2 5AY Telephone: 01592 583431 Type of inspection: Unannounced Inspection completed on: 5 December 2014 Contents Page

More information

Glasgow East End Carers Respite Service Support Service Care at Home Academy House 1346 Shettleston Road Glasgow G32 9AT Telephone:

Glasgow East End Carers Respite Service Support Service Care at Home Academy House 1346 Shettleston Road Glasgow G32 9AT Telephone: Glasgow East End Carers Respite Service Support Service Care at Home Academy House 1346 Shettleston Road Glasgow G32 9AT Telephone: 0141 764 0550 Type of inspection: Announced (Short Notice) Inspection

More information

Scottish Autism Support Service Care at Home 29b Balunie Avenue Douglas Dundee DD4 8QW Telephone:

Scottish Autism Support Service Care at Home 29b Balunie Avenue Douglas Dundee DD4 8QW Telephone: Scottish Autism Support Service Care at Home 29b Balunie Avenue Douglas Dundee DD4 8QW Telephone: 01382738334 Inspected by: Amanda Welch Type of inspection: Announced (Short Notice) Inspection completed

More information

Greater Pollok and South West Homelessness Service Housing Support Service 2nd Floor 1479 Paisley Road West Glasgow G52 1SY Telephone:

Greater Pollok and South West Homelessness Service Housing Support Service 2nd Floor 1479 Paisley Road West Glasgow G52 1SY Telephone: Greater Pollok and South West Homelessness Service Housing Support Service 2nd Floor 1479 Paisley Road West Glasgow G52 1SY Telephone: 0141 530 3459 Inspected by: Colin Goldie Type of inspection: Unannounced

More information

Glenallan Hostel Care Home Service Adults 142 Glenallan Drive Edinburgh EH16 5RE Telephone:

Glenallan Hostel Care Home Service Adults 142 Glenallan Drive Edinburgh EH16 5RE Telephone: Glenallan Hostel Care Home Service Adults 142 Glenallan Drive Edinburgh EH16 5RE Telephone: 0131 666 2858 Inspected by: Donald Preston Type of inspection: Unannounced Inspection completed on: 21 October

More information

Hansel Day Services Support Service Without Care at Home Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU Telephone: 01563

Hansel Day Services Support Service Without Care at Home Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU Telephone: 01563 Hansel Day Services Support Service Without Care at Home Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU Telephone: 01563 831470 Inspected by: Sean McGeechan Michael Thomson

More information

Allan Street Children's Unit Care Home Service Children and Young People 41 Allan Street Dalmarnock Glasgow G40 4RF Telephone:

Allan Street Children's Unit Care Home Service Children and Young People 41 Allan Street Dalmarnock Glasgow G40 4RF Telephone: Allan Street Children's Unit Care Home Service Children and Young People 41 Allan Street Dalmarnock Glasgow G40 4RF Telephone: 0141 276 3912 Inspected by: Jan Strain Type of inspection: Unannounced Inspection

More information

Turning Point Scotland - Perth & Kinross Housing Support Service 3 Grosvenor House Shore Road Perth PH2 8BD

Turning Point Scotland - Perth & Kinross Housing Support Service 3 Grosvenor House Shore Road Perth PH2 8BD Turning Point Scotland - Perth & Kinross Housing Support Service 3 Grosvenor House Shore Road Perth PH2 8BD Inspected by: Averil Blair Neil Morrison Type of inspection: Unannounced Inspection completed

More information

Highland Care Agency Ltd Nurse Agency 219 Colinton Road Edinburgh EH14 1DJ

Highland Care Agency Ltd Nurse Agency 219 Colinton Road Edinburgh EH14 1DJ Highland Care Agency Ltd Nurse Agency 219 Colinton Road Edinburgh EH14 1DJ Type of inspection: Unannounced Inspection completed on: 30 April 2015 Contents Page No Summary 3 1 About the service we inspected

More information

Enable Scotland (Leading the Way) - Oban, Lorn and Isles Housing Support Service Unit 3 McLeod Building Lochavullin Estate Oban PA34 4PL Telephone:

Enable Scotland (Leading the Way) - Oban, Lorn and Isles Housing Support Service Unit 3 McLeod Building Lochavullin Estate Oban PA34 4PL Telephone: Enable Scotland (Leading the Way) - Oban, Lorn and Isles Housing Support Service Unit 3 McLeod Building Lochavullin Estate Oban PA34 4PL Telephone: 01631 565 062 Inspected by: Elspeth Gibb Type of inspection:

More information

Action for Children - Gilmerton Road Outreach Services Support Service Without Care at Home 408 Gilmerton Road Edinburgh EH17 7JH

Action for Children - Gilmerton Road Outreach Services Support Service Without Care at Home 408 Gilmerton Road Edinburgh EH17 7JH Action for Children - Gilmerton Road Outreach Services Support Service Without Care at Home 408 Gilmerton Road Edinburgh EH17 7JH Inspected by: Iain Lamb Type of inspection: Unannounced Inspection completed

More information

Dixon Centre And Community Care Project Support Service Without Care at Home 656 Cathcart Road Govanhill Glasgow G42 8AA Telephone:

Dixon Centre And Community Care Project Support Service Without Care at Home 656 Cathcart Road Govanhill Glasgow G42 8AA Telephone: Dixon Centre And Community Care Project Support Service Without Care at Home 656 Cathcart Road Govanhill Glasgow G42 8AA Telephone: 0141 423 2481 Inspected by: Marie Mullarkey Type of inspection: Unannounced

More information

Community Careline Services - Glasgow Housing Support Service 7 Nithsdale Road Strathbungo Glasgow G41 2AL Telephone:

Community Careline Services - Glasgow Housing Support Service 7 Nithsdale Road Strathbungo Glasgow G41 2AL Telephone: Community Careline Services - Glasgow Housing Support Service 7 Nithsdale Road Strathbungo Glasgow G41 2AL Telephone: 0141 423 4689 Inspected by: Drew Conlon Type of inspection: Announced (Short Notice)

More information

Scottish Nursing Guild Nurse Agency 160 Dundee Street Edinburgh EH11 1DQ

Scottish Nursing Guild Nurse Agency 160 Dundee Street Edinburgh EH11 1DQ Scottish Nursing Guild Nurse Agency 160 Dundee Street Edinburgh EH11 1DQ Type of inspection: Unannounced Inspection completed on: 21 May 2014 Contents Page No Summary 3 1 About the service we inspected

More information

Phoenix Therapy and Care Ltd - Care at Home Support Service Care at Home 1 Lodge Street Haddington EH41 3DX Telephone:

Phoenix Therapy and Care Ltd - Care at Home Support Service Care at Home 1 Lodge Street Haddington EH41 3DX Telephone: Phoenix Therapy and Care Ltd - Care at Home Support Service Care at Home 1 Lodge Street Haddington EH41 3DX Telephone: 01620 828 566 Inspected by: Michelle Deans Type of inspection: Announced (Short Notice)

More information

St. Drostans House Care Home Service Adults 5 Infirmary Street Brechin DD9 7AN Telephone:

St. Drostans House Care Home Service Adults 5 Infirmary Street Brechin DD9 7AN Telephone: St. Drostans House Care Home Service Adults 5 Infirmary Street Brechin DD9 7AN Telephone: 01356 622050 Inspected by: Timothy Taylor Type of inspection: Unannounced Inspection completed on: 6 July 2012

More information

Beechmount Care Home Service Adults 14 Ulundi Road Johnstone PA5 8TE Telephone:

Beechmount Care Home Service Adults 14 Ulundi Road Johnstone PA5 8TE Telephone: Beechmount Care Home Service Adults 14 Ulundi Road Johnstone PA5 8TE Telephone: 01505 320274 Inspected by: Colin Goldie Type of inspection: Unannounced Inspection completed on: 20 May 2013 Contents Page

More information

Woodlea Cottage Care Home Service Children and Young People Woodlea Cottage Muirend Road Burghmuir Perth PH1 1JU Telephone:

Woodlea Cottage Care Home Service Children and Young People Woodlea Cottage Muirend Road Burghmuir Perth PH1 1JU Telephone: Woodlea Cottage Care Home Service Children and Young People Woodlea Cottage Muirend Road Burghmuir Perth PH1 1JU Telephone: 01738 474705 Type of inspection: Unannounced Inspection completed on: 9 January

More information

Phoenix Futures Glasgow Resettlement Service Housing Support Service 98 Hamiltonhill Road Possilpark Glasgow G22 5RU Telephone:

Phoenix Futures Glasgow Resettlement Service Housing Support Service 98 Hamiltonhill Road Possilpark Glasgow G22 5RU Telephone: Phoenix Futures Glasgow Resettlement Service Housing Support Service 98 Hamiltonhill Road Possilpark Glasgow G22 5RU Telephone: 0141 332 0121 Inspected by: Iain Lamb Type of inspection: Announced (Short

More information

Jenny Gray Home Care Home Service Adults Melville Street Lochgelly KY5 9JD Telephone:

Jenny Gray Home Care Home Service Adults Melville Street Lochgelly KY5 9JD Telephone: Jenny Gray Home Care Home Service Adults Melville Street Lochgelly KY5 9JD Telephone: 01592 583325 Inspected by: Carole Kennedy Aileen Scobie Type of inspection: Unannounced Inspection completed on: 15

More information

Homeless Hostels Housing Support Service The Moray Council Housing Needs Team Greyfriars Street Elgin IV30 1LF Telephone:

Homeless Hostels Housing Support Service The Moray Council Housing Needs Team Greyfriars Street Elgin IV30 1LF Telephone: Homeless Hostels Housing Support Service The Moray Council Housing Needs Team 12-14 Greyfriars Street Elgin IV30 1LF Telephone: 01343 563388 Inspected by: Derek Priest Type of inspection: Announced (Short

More information

After School Club (Stanley/Murthly & Pitlochry) Day Care of Children Murthly Primary School Murthly Perth PH1 4HB Telephone:

After School Club (Stanley/Murthly & Pitlochry) Day Care of Children Murthly Primary School Murthly Perth PH1 4HB Telephone: After School Club (Stanley/Murthly & Pitlochry) Day Care of Children Murthly Primary School Murthly Perth PH1 4HB Telephone: 01738 710121 Inspected by: Morag Skinner Type of inspection: Unannounced Inspection

More information

Linn Moor Residential School School Care Accommodation Service Peterculter ABERDEEN AB14 0PJ Telephone:

Linn Moor Residential School School Care Accommodation Service Peterculter ABERDEEN AB14 0PJ Telephone: Linn Moor Residential School School Care Accommodation Service Peterculter ABERDEEN AB14 0PJ Telephone: 01224 732246 Inspected by: Susan Barrie Type of inspection: Unannounced Inspection completed on:

More information

Perth & Kinross Council - Fostering Services Fostering Service Colonsay Resource Centre Colonsay Street Perth PH1 3TU Telephone:

Perth & Kinross Council - Fostering Services Fostering Service Colonsay Resource Centre Colonsay Street Perth PH1 3TU Telephone: Perth & Kinross Council - Fostering Services Fostering Service Colonsay Resource Centre 37-39 Colonsay Street Perth PH1 3TU Telephone: 01738 783492 Inspected by: Lorna Black Pauline Cochrane Type of inspection:

More information

Mid - Argyll, Kintyre, Islay and Jura Home Care Service Housing Support Service Old Quay Head Campbeltown PA28 6ED Telephone:

Mid - Argyll, Kintyre, Islay and Jura Home Care Service Housing Support Service Old Quay Head Campbeltown PA28 6ED Telephone: Mid - Argyll, Kintyre, Islay and Jura Home Care Service Housing Support Service Old Quay Head Campbeltown PA28 6ED Telephone: 01586 552 659 Inspected by: Elspeth Gibb Type of inspection: Announced (Short

More information

DIAL Network Housing Support Service 9 Queens Terrace Ayr KA7 1DU Telephone:

DIAL Network Housing Support Service 9 Queens Terrace Ayr KA7 1DU Telephone: DIAL Network Housing Support Service 9 Queens Terrace Ayr KA7 1DU Telephone: 01292 618313 Inspected by: Amanda Cross Type of inspection: Unannounced Inspection completed on: 16 July 2013 Contents Page

More information

The Courtyard Care Home Service Adults Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU

The Courtyard Care Home Service Adults Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU The Courtyard Care Home Service Adults Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU Inspected by: Sean McGeechan Type of inspection: Unannounced Inspection completed on: 13

More information

Bellevue Nursing Home Care Home Service Adults 15 Racecourse Road Ayr KA7 2DQ Telephone:

Bellevue Nursing Home Care Home Service Adults 15 Racecourse Road Ayr KA7 2DQ Telephone: Bellevue Nursing Home Care Home Service Adults 15 Racecourse Road Ayr KA7 2DQ Telephone: 01292 610766 Inspected by: Amanda Cross Sean McGeechan Type of inspection: Unannounced Inspection completed on:

More information

Leault Care Home Service Children and Young People Abriachan By Lochness Inverness IV3 8BL Telephone:

Leault Care Home Service Children and Young People Abriachan By Lochness Inverness IV3 8BL Telephone: Leault Care Home Service Children and Young People Abriachan By Lochness Inverness IV3 8BL Telephone: 01463 861397 Inspected by: Kathleen Sutherland Type of inspection: Unannounced Inspection completed

More information

Forthbank Nursing Home Care Home Service Adults Drip Road Kildean Stirling FK8 1RR

Forthbank Nursing Home Care Home Service Adults Drip Road Kildean Stirling FK8 1RR Forthbank Nursing Home Care Home Service Adults Drip Road Kildean Stirling FK8 1RR Inspected by: Leigh Ferguson Type of inspection: Unannounced Inspection completed on: 10 January 2013 Contents Page No

More information

Sheltered Housing Services Housing Support Service 2nd Floor Lipton House 170 Crown Street Glasgow G5 9XD Telephone:

Sheltered Housing Services Housing Support Service 2nd Floor Lipton House 170 Crown Street Glasgow G5 9XD Telephone: Sheltered Housing Services Housing Support Service 2nd Floor Lipton House 170 Crown Street Glasgow G5 9XD Telephone: 0141 420 7950 Inspected by: Gerry Tonner Type of inspection: Announced (Short Notice)

More information

Newbyres Village Care Home Service Adults 20 Gore Avenue Gorebridge EH23 4TZ Telephone:

Newbyres Village Care Home Service Adults 20 Gore Avenue Gorebridge EH23 4TZ Telephone: Newbyres Village Care Home Service Adults 20 Gore Avenue Gorebridge EH23 4TZ Telephone: 0131 270 5657 Type of inspection: Unannounced Inspection completed on: 20 January 2015 Contents Page No Summary 3

More information

Cheshire House (Care Home) Care Home Service Adults Ness Walk Inverness IV3 5NE

Cheshire House (Care Home) Care Home Service Adults Ness Walk Inverness IV3 5NE Cheshire House (Care Home) Care Home Service Adults Ness Walk Inverness IV3 5NE Type of inspection: Unannounced Inspection completed on: 26 June 2014 Contents Page No Summary 3 1 About the service we inspected

More information

Gillburn Road Residential Respite Unit Care Home Service Children and Young People Gillburn Road Dundee DD3 0AB Telephone:

Gillburn Road Residential Respite Unit Care Home Service Children and Young People Gillburn Road Dundee DD3 0AB Telephone: Gillburn Road Residential Respite Unit Care Home Service Children and Young People Gillburn Road Dundee DD3 0AB Telephone: 01382 436580 Inspected by: Linda Paterson Clare Cartwright Type of inspection:

More information

Oxgangs Young Peoples Centre Care Home Service Children and Young People 54 Oxgangs Avenue Edinburgh EH13 9JP Telephone:

Oxgangs Young Peoples Centre Care Home Service Children and Young People 54 Oxgangs Avenue Edinburgh EH13 9JP Telephone: Oxgangs Young Peoples Centre Care Home Service Children and Young People 54 Oxgangs Avenue Edinburgh EH13 9JP Telephone: 0131 447 7971 Inspected by: Sandra Wright Type of inspection: Unannounced Inspection

More information

Independent Living Services - ILS Clyde Valley & Lanarkshire Housing Support Service Dalziel Building G5, 7 Scott Street Motherwell ML1 1PN

Independent Living Services - ILS Clyde Valley & Lanarkshire Housing Support Service Dalziel Building G5, 7 Scott Street Motherwell ML1 1PN Independent Living Services - ILS Clyde Valley & Lanarkshire Housing Support Service Dalziel Building G5, 7 Scott Street Motherwell ML1 1PN Inspected by: Kirsty Porter Mina Cassidy Type of inspection:

More information

Tailor Maid Homecare Housing Support Service Unit 1, Spiersbridge Way Thornliebank Glasgow G46 8NG Telephone:

Tailor Maid Homecare Housing Support Service Unit 1, Spiersbridge Way Thornliebank Glasgow G46 8NG Telephone: Tailor Maid Homecare Housing Support Service Unit 1, Spiersbridge Way Thornliebank Glasgow G46 8NG Telephone: 0141 639 9149 Inspected by: Alison Mceleny Type of inspection: Announced (Short Notice) Inspection

More information

Helensburgh Addiction Rehabilitation Team Housing Support Unit Housing Support Service 52 West Princess Street Helensburgh G84 8UG Telephone: 01436

Helensburgh Addiction Rehabilitation Team Housing Support Unit Housing Support Service 52 West Princess Street Helensburgh G84 8UG Telephone: 01436 Helensburgh Addiction Rehabilitation Team Housing Support Unit Housing Support Service 52 West Princess Street Helensburgh G84 8UG Telephone: 01436 674 653 Type of inspection: Unannounced Inspection completed

More information

Busy Anniesland Day Care of Children David Lloyd Club 236 Netherton Road Anniesland Glasgow G13 1BJ Telephone:

Busy Anniesland Day Care of Children David Lloyd Club 236 Netherton Road Anniesland Glasgow G13 1BJ Telephone: Busy Bees @ Anniesland Day Care of Children David Lloyd Club 236 Netherton Road Anniesland Glasgow G13 1BJ Telephone: 0141 950 2450 Inspected by: Claire Reilly Lynda O'Connell Type of inspection: Unannounced

More information

Perth & Kinross Council - Home Care Housing Support Service Council Buildings 2 High Street Perth PH1 5PH Telephone:

Perth & Kinross Council - Home Care Housing Support Service Council Buildings 2 High Street Perth PH1 5PH Telephone: Perth & Kinross Council - Home Care Housing Support Service Council Buildings 2 High Street Perth PH1 5PH Telephone: 01738 476711 Inspected by: Averil Blair Type of inspection: Announced (Short Notice)

More information

Seamill Street Care Home Service Children and Young People 31 Seamill Street Nitshill Glasgow G53 7AX Telephone:

Seamill Street Care Home Service Children and Young People 31 Seamill Street Nitshill Glasgow G53 7AX Telephone: Seamill Street Care Home Service Children and Young People 31 Seamill Street Nitshill Glasgow G53 7AX Telephone: 0141 881 8671 Inspected by: Barbara Miller Type of inspection: Unannounced Inspection completed

More information

Interlink - Hazeldene Support Service Without Care at Home Blair Road Kilwinning KA13 7QH

Interlink - Hazeldene Support Service Without Care at Home Blair Road Kilwinning KA13 7QH Interlink - Hazeldene Support Service Without Care at Home Blair Road Kilwinning KA13 7QH Inspected by: Kirsty Porter Type of inspection: Unannounced Inspection completed on: 15 September 2011 Contents

More information

Garvald Glenesk Care Home Service Adults 16 Avenue Road Eskbank Dalkeith EH22 3BP Telephone:

Garvald Glenesk Care Home Service Adults 16 Avenue Road Eskbank Dalkeith EH22 3BP Telephone: Garvald Glenesk Care Home Service Adults 16 Avenue Road Eskbank Dalkeith EH22 3BP Telephone: 0131 454 0031 Inspected by: Dave Hutchinson Type of inspection: Unannounced Inspection completed on: 27 April

More information

Green Pastures Care Home Service Children and Young People Green Pastures Sandilands Lanark ML11 9TY

Green Pastures Care Home Service Children and Young People Green Pastures Sandilands Lanark ML11 9TY Green Pastures Care Home Service Children and Young People Green Pastures Sandilands Lanark ML11 9TY Inspected by: Janis Toy Type of inspection: Unannounced Inspection completed on: 6 June 2014 Contents

More information

Careshare - Edinburgh Park Day Care of Children

Careshare - Edinburgh Park Day Care of Children Careshare - Edinburgh Park Day Care of Children 1 Lochside Place Edinburgh Business Park Edinburgh EH12 9DF Inspected by: (Care Commission Officer) Type of inspection: Joanna Westwater Unannounced Inspection

More information

Johnstone & Paisley Supported Living Services Housing Support Service 90 Burns Drive Johnstone PA5 0HB Telephone:

Johnstone & Paisley Supported Living Services Housing Support Service 90 Burns Drive Johnstone PA5 0HB Telephone: Johnstone & Paisley Supported Living Services Housing Support Service 90 Burns Drive Johnstone PA5 0HB Telephone: 01505 325 422 Inspected by: Alison McEleny Type of inspection: Unannounced Inspection completed

More information

Autism Initiatives UK Housing Support Service 53 Clayton Road Bridge of Earn Perth PH2 9HE Telephone:

Autism Initiatives UK Housing Support Service 53 Clayton Road Bridge of Earn Perth PH2 9HE Telephone: Autism Initiatives UK Housing Support Service 53 Clayton Road Bridge of Earn Perth PH2 9HE Telephone: 01738 813701 Inspected by: Amanda Welch Type of inspection: Unannounced Inspection completed on: 7

More information

Turning Point Scotland - The Mile End Project Housing Support Service Studio 908 Mile End Mill Abbey Mill Business Centre Paisley PA1 1TJ

Turning Point Scotland - The Mile End Project Housing Support Service Studio 908 Mile End Mill Abbey Mill Business Centre Paisley PA1 1TJ Turning Point Scotland - The Mile End Project Housing Support Service Studio 908 Mile End Mill Abbey Mill Business Centre Paisley PA1 1TJ Inspected by: Daphne Ndlovu Type of inspection: Announced (Short

More information

Eastercroft House Nursing Home Care Home Service Adults Airdrie Road Caldercruix Airdrie ML6 8NY Telephone:

Eastercroft House Nursing Home Care Home Service Adults Airdrie Road Caldercruix Airdrie ML6 8NY Telephone: Eastercroft House Nursing Home Care Home Service Adults Airdrie Road Caldercruix Airdrie ML6 8NY Telephone: 01236 842205 Inspected by: Alison Iles Arlene Wood Morag McHaffie Type of inspection: Unannounced

More information

Real Care Agency Housing Support Service Glenburn House 35 Glenburn Road East Kilbride Glasgow G74 5BA Telephone:

Real Care Agency Housing Support Service Glenburn House 35 Glenburn Road East Kilbride Glasgow G74 5BA Telephone: Real Care Agency Housing Support Service Glenburn House 35 Glenburn Road East Kilbride Glasgow G74 5BA Telephone: 01355 590033 Type of inspection: Unannounced Inspection completed on: 23 June 2014 Contents

More information

The Richmond Fellowship Scotland - Shared Lives Service Adult Placement Service Unit 2 Pickering House Netherton Road Wishaw ML2 0EQ

The Richmond Fellowship Scotland - Shared Lives Service Adult Placement Service Unit 2 Pickering House Netherton Road Wishaw ML2 0EQ The Richmond Fellowship Scotland - Shared Lives Service Adult Placement Service Unit 2 Pickering House Netherton Road Wishaw ML2 0EQ Inspected by: Arlene Woods Type of inspection: Unannounced Inspection

More information

The Richmond Fellowship Scotland - Angus & Dundee Housing Support Service Suite 4 Kirkton Enterprise Centre Sir William Smith Road Arbroath DD11 3RD

The Richmond Fellowship Scotland - Angus & Dundee Housing Support Service Suite 4 Kirkton Enterprise Centre Sir William Smith Road Arbroath DD11 3RD The Richmond Fellowship Scotland - Angus & Dundee Housing Support Service Suite 4 Kirkton Enterprise Centre Sir William Smith Road Arbroath DD11 3RD Telephone: 01738 440012 Inspected by: Timothy Taylor

More information

Dundee City Council - Social Care Teams (Learning Disabilities, Mental Health, Drug and Alcohol/Blood Borne Viruses) Housing Support Service Social

Dundee City Council - Social Care Teams (Learning Disabilities, Mental Health, Drug and Alcohol/Blood Borne Viruses) Housing Support Service Social Dundee City Council - Social Care Teams (Learning Disabilities, Mental Health, Drug and Alcohol/Blood Borne Viruses) Housing Support Service Social Work Offices Balmerino Road Dundee DD4 8RW Inspected

More information

Pathway Resource Centre Care Home Service Children and Young People Meadow Mill Tranent EH33 1DT Telephone:

Pathway Resource Centre Care Home Service Children and Young People Meadow Mill Tranent EH33 1DT Telephone: Pathway Resource Centre Care Home Service Children and Young People Meadow Mill Tranent EH33 1DT Telephone: 01875 610794 Inspected by: Iain Lamb Type of inspection: Unannounced Inspection completed on:

More information

Dundee City Council - Homecare - Social Care Response Service Housing Support Service Social Work Office 353 Clepington Road Dundee DD3 8PL

Dundee City Council - Homecare - Social Care Response Service Housing Support Service Social Work Office 353 Clepington Road Dundee DD3 8PL Dundee City Council - Homecare - Social Care Response Service Housing Support Service Social Work Office 353 Clepington Road Dundee DD3 8PL Telephone: 01382 435555 Inspected by: Timothy Taylor Type of

More information

Kibble Safe Centre Secure Accommodation Service Goudie Street Paisley PA3 2LG

Kibble Safe Centre Secure Accommodation Service Goudie Street Paisley PA3 2LG Kibble Safe Centre Secure Accommodation Service Goudie Street Paisley PA3 2LG Inspected by: Mark Causer Janis Toy Type of inspection: Unannounced Inspection completed on: 10 January 2013 Contents Page

More information