Corporate Information for Patient Referrals & Charges effective 1 April 2017

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1 Corporate Information for Patient Referrals & Charges effective 1 April 2017 Our team Family physicians with special training in rehabilitation and community geriatrics Visiting specialists to complement the clinical team such as psychiatrist, geriatrician, neurologist, orthopaedic surgeon, palliative care physician, rehabilitation physician and respiratory physician Specialised nursing staff to meet patients needs Therapists to provide rehabilitation care and training Pharmacists Medical Social Workers Chaplains Volunteers including trained professionals and lay workers. Our Facilities 10 wards with 233 beds of various configurations Inpatient and outpatient gymnasiums Rooms for training in activities of daily living Laboratory testing services provided via NUH Clinical Laboratory Outpatient clinics, X-ray and dental treatment room Chapel More information at Admission eligibility 1. Any patient 40 years and above can be admitted for medical care and rehabilitation. 2. Any race and religion 3. Medically stable for physical rehabilitation or continuing care 4. Suffering from stroke, hip fracture, amputations and general de-conditioning post surgical / medical conditions Patients unsuitable for admission include those who: 1. Are medically unstable e.g. febrile patients, or those who require urgent investigations and treatment for unresolved problems like endoscopy, surgery, blood transfusion; 2. Have unresolved social problems / discharge plan; 3. Have drains, traction, or require heavy spinal nursing care; 4. Require assisted ventilation; or 5. Require peritoneal dialysis. Active medical problems that require evaluation should be investigated and managed at acute hospitals. More information at For enquiries, please call Updated as at 1 April 2017 Page 1

2 Inpatient Services Our multi-disciplinary team is staffed by experienced registered medical practitioners, specialising in geriatrics and rehabilitation. In addition, there are visiting geriatric, neurology, orthopaedic, respiratory, rehabilitative medicine and psychiatry consultants from acute hospitals, who monitor patients progress, and lead clinical reviews and multi-disciplinary meetings. Patients with complex wound or stoma problems are referred to us for specialist inpatient or outpatient care in wound management and stoma care. More information at Outpatient Services St Luke s Hospital s (SLH) Outpatient Services includes outpatient clinical care, and day rehabilitation, home care services. Outpatient Clinic CHAS and Medisave schemes for chronic disease management may apply. SLH provides outpatient follow-up services for the following: 1. Chronic medical conditions - Continuing care and management of chronic diseases 2. Geriatric syndromes 3. Wound and leg ulcers - Management of advanced wounds and leg ulcers 4. Mood disorders and dementia-related problems 5. Musculoskeletal Physiotherapy - Acute pain management and manual therapy 6. Speech Therapy - Swallowing, speech and language therapy By appointment only, please call Day Rehabilitation Centre (DRC) Day Rehabilitation Care is a customised therapy programme, with physiotherapy, occupational and speech therapy, group activities and caregiver training. The programme aims to help patients achieve functional recovery. They may be re-integrated back into the community after learning to cope with physical impairments or functional deficits resulting from medical conditions such as stroke or orthopaedic conditions. By appointment only, please call Home Care Services * We provide home-based medical, nursing and rehabilitative care to chronically ill persons who are home bound. Eligibility: Any patient who is 40 years or older and above, and is medically stable. By appointment only, please call More information at Updated as at 1 April 2017 Page 2

3 Supporting Services (Inpatient / Outpatient) These include: Visiting geriatricians, for clinical support in sub-acute care Visiting psycho-geriatrician (psychiatrist), for consultation on difficult behavioural problems or severe depression Visiting orthopaedic surgeon, for review of post-fracture patients to help reduce the need to return to acute hospital outpatient orthopaedic clinic for review Visiting neurologist and rehabilitation physician for challenging neurological and rehabilitation cases Visiting respiratory physician, for cardiopulmonary rehabilitation of chronic heart and lung conditions Dietary counselling, for nutrition counselling to inpatients, outpatients and their caregivers Podiatry services, for consultation on in-grown nails, corns, calluses and other peripheral vascular diseases Community eye services; in collaboration with NUH, visiting ophthalmologist provides consultation for simple eye conditions such as conjunctivitis, macula edema and diabetic retinopathy. Dental services including basic polishing, scaling, extraction and denture services specially for wheelchair or bed-bound clients. X-Ray and laboratory services Chaplaincy service, for counselling and comfort to patients and their relatives. More information at St Luke s ElderCare Delivering a full range of integrated services and programmes for clients including maintenance day care, day rehabilitation programmes such as physiotherapy and occupational therapy, dementia care, nursing care, respite care, wellness programmes and transportation, the services also designed to benefit the elderly who have suffered physical disabilities as a result of stroke, falls or accidents, as well as the frail and lonely who have no one to look after them during working hours. More information at Updated as at 1 April 2017 Page 3

4 - Inpatient Charges - Rehabilitation Paying Wards Type of Ward A Ward 1-bedded (aircon) B Ward 5-bedded (aircon) Average Daily Bill Size $510 $400 Average Monthly Bill Size $15,300 $12,000 Cash Deposit Refundable Singapore citizens/pr (with Medisave and Medishield) $6,500 - $9,200 $3,200 - $6,000 Non Residents $16,500 $12,800 Subsidised Wards Singapore Citizens Permanent Residents Type of Ward C Ward (non-aircon) C Ward (non-aircon) Average Daily Bill Size $122 - $326 $215 - $363 Average Monthly Bill Size (30 days) $3,660 - $9,780 $6,450 - $10,890 For payment from Medishield Life, the estimated balance payable in cash and/or from Medisave Cash Deposit (Refundable) Singapore citizens/pr (with Medisave and Medishield Life) $12 - $85 (Daily) $360 - $2,550 (Monthly) $118 - $259 (Daily) $3,540 - $7,770 (Monthly $200 $200 Notes: 1. Prices quoted for the C wards include Government Grant and Hospital Subsidy and this price is only applicable to Singapore Citizens and Permanent Residents. 2. Prior to your application for Government subsidy, your estimated hospital bill size will be an indicative range as stated in the table above. The actual charges will depend on your care needs and the status of your application for Government subsidy. 3. The estimated average monthly bill size is based on a 30-day stay at the hospital. Charges include ward charges, treatment fees, therapy treatments and ancillary charges such as laboratory, specialized investigations, non-standard medicine and diapers but do not include charges for specialized treatments such as cell mattress, wound care, oxygen therapy and expenses that cannot be claimed from Medisave. 4. The amount indicated above is an estimate based on past data. The final bill amount would depend on your condition and care needs and may differ significantly from the above estimates. 5. Medisave for community hospital charges is capped at $5,000 per calendar year or up to $250 a day. 6. The above rates are in Singapore Dollars and do not include GST. Please note that GST at the prevailing rate will be charged on all bills. However, with effect from 1 July 2012, the Government will absorb the full GST charged for healthcare services consumed by SUBSIDISED PATIENTS. Updated as at 1 April 2017 Page 4

5 Inpatient Charges Continuing Care Paying Wards Type of Ward A Ward 1-bedded (aircon) B Ward 5-bedded (aircon) Average Daily Bill Size $421 $311 Average Monthly Bill Size $12,630 $9,330 Cash Deposit (Refundable) $13,500 $10,200 Subsidised C Ward (non air-con) Type of Ward Singapore Citizens Permanent Residents Average Daily Bill Size $59 - $158 $99 - $158 Average Monthly Bill Size $1,770 - $4,740 $2,970 - $4,740 Cash Deposit (Refundable) With Medisave $200 $200 Without using Medisave $2,000 - $4,700 $3,000 - $4,700 Note: 1. The estimated hospital bill size of the subsidized C wards is computed after applying government grant and hospital subsidy. 2. The estimated hospital bill size includes ward charges, treatment fee, maintenance therapy treatments, enteral feeds, non-standard drugs, consumables and diapers. It does not include charges for specialized treatments such as specialized investigations and medications, wound care and pressure relieving devices. 3. The amount indicated above is an estimate based on past data. The final bill amount would depend on your condition and care needs and may differ significantly from the above estimates. 4. Medisave for chronic sick is capped at $3,000 per calendar year or up to $50 a day. 5. The above rates are in Singapore Dollars and do not include GST. Please note that GST at the prevailing rate will be charged on all bills. However, with effect from 1 July 2012, the Government will absorb the full GST charged for healthcare services consumed by SUBSIDISED PATIENTS. 6. Fees quoted are applicable to Singapore residents only and are subject to change without notice. For enquiries, please call Updated as at 1 April 2017 Page 5

6 Outpatient Charges Services Prices Outpatient Clinic Citizens & PR Foreigners General Medical Clinics Consultation (timebased) $ $60.00 $ $80.00 Wound Management Dressing $ $32.00 Dietician (time-based) $ $35.00 $ $45.00 Podiatry $32.00 $42.00 Speech Therapy (time-based) $ $35.00 $ $45.00 Note: 1. The fees do not include ancillary charges such as laboratory specialized investigations, X-ray procedures, drugs and consumables. 2. The above rates are in Singapore Dollars and do not include GST. Please note that GST at the prevailing rate will be charged on all bills. 3. Fees quoted are subject to change without notice. 4. CHAS and Medisave scheme for Chronic Disease Management may apply. For enquiries, please call Updated as at 1 April 2017 Page 6

7 Day Rehabilitation Services: - Physiotherapy - Occupational Therapy Physiotherapy and Occupational Therapy Active Rehab Charges Subsidy (Based on Monthly Per Charges (Citizen) Charges (PRs) Foreigners Capita Family Income $ $60.00 $ $60.00 $ Note: 1. Government subsidies are made available to eligible persons based on the Household Means-Testing framework. 2. The above rates for Physiotherapy and Occupational Therapy sessions are in Singapore Dollars and do not include GST. Please note that GST at the prevailing rate will be charged on all bills. However, with effect from 1 July 2012, the Government will absorb the full GST charged for healthcare services consumed by SUBSIDISED PATIENTS. 3. Fees quoted are subject to change without notice. For enquiries, please call Updated as at 1 April 2017 Page 7

8 Home Care Services Home Medical Subsidy (Based on Monthly Per Capita Family Income Charges (Citizen) Charges (PRs) Foreigners $ $ $ $ $ Home Nursing Subsidy (Based on Monthly Per Capita Family Income Charges (Citizen) Charges (PRs) Foreigners $ $80.00 $ $90.00 $ Home Rehabilitation Services Subsidy (Based on Monthly Per Capita Family Income Charges (Citizen) Charges (PRs) Foreigners $ $ $ $ $ Notes: 1. Government subsidies are made available to eligible persons based on the Household Means-Testing framework. 2. The fees do not include ancillary charges such as laboratory specialized investigations, X-ray procedures, drugs and consumables. 3. The above rates are in Singapore Dollars and do not include GST. Please note that GST at the prevailing rate will be charged on all bills. However, with effect from 1 July 2012, the Government will absorb the full GST charged for healthcare services consumed by SUBSIDISED PATIENTS. 4. Fees quoted are subject to change without notice. For enquiries, please call Updated as at 1 April 2017 Page 8

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